Assistant IT Manager Job Description

Assistant IT Manager Job Description

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Assistant IT manager provides support to end-users in local and regional offices around the world who use IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications.

Assistant IT Manager Duties & Responsibilities

To write an effective assistant IT manager job description, begin by listing detailed duties, responsibilities and expectations. We have included assistant IT manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Help drive department transformation programs which may include implementing risk based auditing approaches, streamlining processes and documentation, implementing data analytics & continuous audit, improving indicators & performance metrics, developing audit training & development, enhancing stakeholder & Audit Committee reporting and department budgeting processes
Support connectivity set up including VDI provisioning, trouble shooting and continuous improvement of these processes to ensure the best IT client experience
Implements a change process into the project lifecycle, implementing and controlling processes to manage change requests
Design and document processes and procedures for application development
Follow existing processes and procedure for database development
Work with EMs to determine technical solutions enabling ITO engagements to ensure regulatory and enterprise function compliance (risk, privacy, information security and business continuity) and GR process compliance
Ensure the risk and compliance workbook (RACW) is completed as per expected quality for new engagements and then facilitate collaboration with project and enterprise functional teams prior to contract finalization to ensure inherent risks are documented and approved by appropriate executive levels (considering sourcing decision governance as well)
Supports the Engagement Risk and Communications Advisor with RACWs
Seek out industry trends and organization knowledge to understand alternative solutions
Coordinate the various departments to prepare test data and product in advance

Assistant IT Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Assistant IT Manager

List any licenses or certifications required by the position: ITIL, LA, ISO27001, PMP, VCP6, CCNA, MCSE, PMI, DCV, CISA

Education for Assistant IT Manager

Typically a job would require a certain level of education.

Employers hiring for the assistant IT manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Information Technology, Computer Science, Management, Business, Education, Information Systems, Operations Management, Engineering, Technical, Technology

Skills for Assistant IT Manager

Desired skills for assistant IT manager include:

Job-relevant issues
Processes
Products
Systems
Basic accounting principles
Cabling
Computer networking equipment and operating systems
MICROS and MS office applications
Checkpoint firewall admin & configuration and site-to-site VPN implementation
Computer hardware / software concepts

Desired experience for assistant IT manager includes:

Experience in supporting and maintaining Cisco IP Phone and VC
Experience with Mircosoft SCCM and Mobile Device Management
Knowledge in SAP and EDI is preferred
Able to communicate in Mandarin/English with people from different cultures
FMCG experience on regional base support
Responsible for System user guides

Assistant IT Manager Examples

1

Assistant IT Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of assistant IT manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for assistant IT manager
  • Raise issues to CDC L’Oreal in case of issues not solved locally
  • Coordinate with CDC and ensure the resolution of issues in Time
  • Support users/key users for all interfaces existing with system
  • Requirement gathering from Business users and providing feasible solution
  • Document requirements from Business Users
  • Ensure additional Access rights requested by users after validating
  • Ensure System configuration required for any valid business requirement
  • Ensure ABAP changes necessary for any valid business requirement
  • Performs Unit Tests and ensure Integration Tests from key users / users and Implement Changes in system
  • Proactive planning / involvement in deployment functionalities
Qualifications for assistant IT manager
  • Lay down application change management methodology and ensure comply with the same
  • Responsible for Testing and giving technical support to internal customer
  • Guide Key users/users in case they are not aware of the concerned person from system side
  • Execute, implement, review, and improves standards, procedures and templates according to PM best practices and adidas guidelines
  • Takes ownership for local and global Infrastructure projects
  • Ensures the solution implemented complies with defined standards, agreed scope and provides long term cost effective business benefit
2

Assistant IT Manager Job Description

Job Description Example
Our company is hiring for an assistant IT manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for assistant IT manager
  • Identifies and communicates to all stakeholders throughout the project to ensure common understanding of the scope and objectives of the project
  • Provides regular reports of progress towards meeting project deliverables and on the progress of the projects
  • Collaborate with SSC HK and Global teams on all new infrastructure initiatives, project implementations
  • Execute the plan, deliver high quality, efficient and timely audit work in accordance with the Internal Audit charter, IIA standards and professional best practices
  • Work with external auditors and help ARMS leadership manage expectations
  • Drive creation of actions to remediate deficiencies and risk mitigation plan with stakeholders
  • Assist the ARMS leadership team in defining department strategy
  • Can do the collection, analysis, supporting the IT Application strategies for multiple functional business areas
  • Design, development and unit testing of business and operational specific application
  • Development expertise with Oracle 10G/12C
Qualifications for assistant IT manager
  • Have good knowledge of specific hospitality industry applications and interfaces
  • Knowledge on windows server, virtualizations, Networking components, email servers, service desk tools, ITIL and ITSM
  • Network infrastructure management, VLAN management, IP routing technology, firewall management (cyberoam), IP sub netting, IP Super netting
  • Hardware Maintenance & Troubleshooting
  • Diagnose and solve all kind of network related issues
  • Managing and installation of manageable switches, and good understanding of network topologies
3

Assistant IT Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of assistant IT manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for assistant IT manager
  • Extensive experience in writing packages, stored procedures, functions and performance tuningof code
  • Experience working with and databases
  • Understanding of basic concepts large tables for database modeling
  • Experience in in Pentaho ETL will be plus
  • Experience writing unix shells scripts
  • Plan and execute functional test, participate to integration test and support usersduring UAT
  • Ensure highest quality in development group deliveries before integration and user acceptance tests
  • Support production environment, analyze, find root cause and implement solution
  • Prepare support and documentation to Operations on existing application and new software version rollouts
  • Test database maintenance
Qualifications for assistant IT manager
  • Total experience in the range of 6 to 10 years
  • SAP FI functional experience (3 to 6 years)
  • SAP CO functional experience (2 to 4 years)
  • Exposure to twoSAP End to End implementations is an added advantage
  • Minimum 4 years of IT experiences in the hospitality industry
  • Installation of spare parts according to the requirement
4

Assistant IT Manager Job Description

Job Description Example
Our innovative and growing company is looking for an assistant IT manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for assistant IT manager
  • Assist with the management and direction of assigned staff to ensure completion of regulatory compliance and operational IT audits within departmental and professional standards in established timeframes
  • Establish risk based audit work programs to effectively evaluate and assess operations, based on best practices, regulatory requirements, and the operating environment
  • Observe and examine transactions, documents, records, reports, and procedures sufficient to assess the control environment and provide a basis for the audit observations
  • Lead, participate in, and monitor work assignments to ensure timely completion of project
  • Assist with training, development, and evaluation of staff members in internal audit techniques, organizational issues, and departmental procedures and protocols
  • Assist with staff scheduling of assignments based on skill levels needed for specific audits/projects
  • Perform follow-up procedures to assess that agreed upon action plans have been implemented by management
  • Maintain excellent management client relations while timely communicating issues, concerns, and recommendations to management clients
  • Demonstrate teamwork by responsively cooperating with internal audit management and engagement team members in promptly communicating issues and concerns as they relate to audit assignments, sharing information and ideas about the general operation of the department, accepting constructive feedback, and accepting additional assignments when appropriate
  • Participate in departmental initiatives and projects under the direction of the Vice President, Executive Director, and Senior Manager to develop a world-class internal audit function
Qualifications for assistant IT manager
  • Provide IT support in any seminar/workshop inside/outside the academy
  • Provide training to team on networks infrastructure
  • Preparation of Network Diagrams
  • Maintenance and Troubleshooting of ISDN, DSL, Leased Lines, Maintenance and Installation of Firewall
  • Provide network access to all faculty / designated staff
  • Load Balancing on Networks
5

Assistant IT Manager Job Description

Job Description Example
Our growing company is hiring for an assistant IT manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for assistant IT manager
  • Lead scalable IT Systems projects across the region or globe
  • Develop in-depth business, domain, and systems knowledge for building relevant solutions and services
  • Cabling related
  • Related Cisco /Cabling / ITIL / Project management certificate is preferred
  • Responsible for the production of enterprise project portfolio reports, portfolio analysis and review of large technology Category 2 ($250K-$1MM) and Category 1 (>$1MM) enterprise projects
  • Work directly with providing guidance and consultation to project managers to produce clear, concise and transparent reports
  • Administrative Assistant duties such as managing busy phones, calendar, filing, travel and expenses
  • SCA Rewards scheme, discounts and cashback available from hundreds retailers and services such as Argos, M&S, Pizza Express, Airport Parking, eFlorist, Toys R Us
  • A minimum of 7 years experience in IT solution delivery
  • Knowledge on DevOps with tools including Jenkins, Chef
Qualifications for assistant IT manager
  • Substantial IT security experience with focus in application and database security, and security testing
  • Substantial IT Audit experience
  • Exposure to internal audit in an international manufacturing environment
  • Effective communicator, relationship builder and a manager of expectations
  • Exposure to driving change in a complex, diverse organization
  • Working knowledge of Data Query tools (ACL, MS Access)

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