Navy Lodge Resume Samples
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Navy Lodge Resume Samples
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MF
M Fay
Melany
Fay
967 Dandre Row
Dallas
TX
+1 (555) 490 1629
967 Dandre Row
Dallas
TX
Phone
p
+1 (555) 490 1629
Experience
Experience
Chicago, IL
Navy Lodge Housekeeping Attendant
Chicago, IL
Champlin-Ruecker
Chicago, IL
Navy Lodge Housekeeping Attendant
- Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture. Maintains cleanliness and order of storage rooms
- Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture
- Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where it was found
- Washes and replaces window treatments and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds
- Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where it was found. -
- Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment
- Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands
Detroit, MI
Navy Lodge Housekeeping Supervisor
Detroit, MI
Flatley, Bailey and Smitham
Detroit, MI
Navy Lodge Housekeeping Supervisor
- Develops performance standards and evaluates associates' work performance
- Maintains continuity in absence of General Manager and acts as Manager on Duty as assigned
- Works under the direction of the Navy Lodge General Manager or Executive Housekeeper
- Works under the direction of the Navy Lodge General Manager or Executive Housekeeper. -
- Maintains continuity in absence of General Manager and acts as Manager on Duty as assigned. -
- Greets and welcomes guests (upon sight or within 10 feet) while performing outstanding guest relations. -
- Performs other related duties as assigned
present
Houston, TX
Navy Lodge Guest Service Representative
Houston, TX
Hegmann-Batz
present
Houston, TX
Navy Lodge Guest Service Representative
present
- Front Desk Operations
- Reconciles daily transactions of all accounts and outlets of the Navy Lodge ensuring complete balancing while maintaining guest service at all times. Executes night audit functions
- Responsible for lobby appearance including cleaning, mopping, dusting, organization, presentation, etc. and all assigned work areas
- Responsible for care and upkeep of Navy Lodge issued uniform items, i.e. name tags, shoes, jackets etc. and assigned work equipment i.e. radios, power/hand tools, etc
- Greets and welcomes guests (upon sight or within 10 feet) while performing outstanding guest relations
- Operate POS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels
- Reconciles daily transactions of all accounts, ensuring complete balance accuracy while maintaining customer services at all times
Education
Education
Bachelor’s Degree in Hotel
Bachelor’s Degree in Hotel
University of Pittsburgh
Bachelor’s Degree in Hotel
Skills
Skills
- Provides adequate staffing for all areas of responsibilities. Evaluates the work performance of subordinate personnel
- Plans and carry out the training of associates
- Assists individual subordinate associates with job-related and personnel problems
- Communicates with and motivates associates
- Conducts inspections of Navy Lodge operations; identifies problems/deficiencies and implements appropriate corrective measures. Follows up to ensure deficiencies are corrected
- Evaluates maintenance and operating costs, prepares statistical data, develops information that includes current/past expenditures and estimates for future cost and forwards to the appropriate Navy Lodge Program code
- Coordinates the alteration, minor construction, painting and preventive maintenance of Navy Lodge facilities and equipment with maintenance personnel
- Develops and administers operating and equipment budgets for the Navy Lodge in conjunction with Navy Lodge Program
- Responsible for implementing Navy Lodge Program policies and procedures as established
- Maintains liaison with NEXCOM and other activities, vendors, suppliers to ensure adequate levels of supplies and service
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1
Navy Lodge Management Trainee Resume Examples & Samples
- Provides adequate staffing for all areas of responsibilities. Evaluates the work performance of subordinate personnel
- Plans and carry out the training of associates
- Assists individual subordinate associates with job-related and personnel problems
- Communicates with and motivates associates
- Conducts inspections of Navy Lodge operations; identifies problems/deficiencies and implements appropriate corrective measures. Follows up to ensure deficiencies are corrected
- Evaluates maintenance and operating costs, prepares statistical data, develops information that includes current/past expenditures and estimates for future cost and forwards to the appropriate Navy Lodge Program code
- Coordinates the alteration, minor construction, painting and preventive maintenance of Navy Lodge facilities and equipment with maintenance personnel
- Develops and administers operating and equipment budgets for the Navy Lodge in conjunction with Navy Lodge Program
- Responsible for implementing Navy Lodge Program policies and procedures as established
- Maintains liaison with NEXCOM and other activities, vendors, suppliers to ensure adequate levels of supplies and service
- Ensures proper control/maintenance of operational records and files. Ensures compliance with all safety fire and sanitation regulations, and is also responsible for the safety of the Navy Lodge guests and Navy Lodge associates
- Is sensitive and knowledgable of the Navy Lodge Program's Central Reservation Center. Knowledge of and ability to communicate effectively regarding the Navy Lodge Quality Assurance Program and the Navy Lodge Program's 1-800-TEL-NAVY Hotline
2
Navy Lodge Housekeeping Attendant Resume Examples & Samples
- Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, sleep-outs, extra guests, unauthorized pets, and any other unusual circumstances
- Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing prepackaged breakfast items by assembling "take-out" breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all left
- Over food by the end of designated breakfast hour
- Greets a guest with pleasant acknowledgement when seen within 10 feet. - Complete all required safety / security training
3
Navy Lodge Guest Service Representative Resume Examples & Samples
- Issues room keys, sorts incoming mail and messages and deposits guest valuables in safety-deposit boxes
- Responsible for assigned pass key, properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to Supervisor
- Responsible for care and upkeep of Navy Lodge issued uniform items, i.e. name tags, shoes, jackets etc. and assigned work equipment i.e. radios, power/hand tools, etc
- Reconciles daily transactions of all accounts, ensuring complete balance accuracy while maintaining customer services at all times
- Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondences required in the course of performing
- Complete bank deposits, mail pick up mail, collect money bags, and other required services
- May be required to assist with set-up and breakdown of chairs and tables used during special functions, and clean immediate and surrounding area upon the conclusion of the event
- Study completed in a business or secretarial school or other comparable institution above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience, provided such subjects as Hotel/Motel Administration, English, office machines, filing and indexing, office practices, business mathematics, bookkeeping or accounting were studied. No credit will be allowed for training which has been obtained only or primarily in the basic skills of typing or refresher courses
4
Navy Lodge Guest Service Rep Resume Examples & Samples
- Responsible for lobby appearance including cleaning, mopping, dusting, organization, presentation, etc. and all assigned work areas
- Operate POS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels
- Study completed in a college, university, or junior college, above the high school level, may be substituted on the basis of one-half academic year of study for 6 months of experience
5
Assistant Manager Navy Lodge San Diego Resume Examples & Samples
- Conducts inspections of guest rooms, public access areas and outside grounds for cleanliness and appearance. Identifies deficiencies and ensure corrections are implemented
- Coordinates the preventive maintenance of the Navy Lodge facilities and equipment with maintenance personnel
- Responsible for/knowledge of the overall operations of the Navy Lodge Management System (LMS) computer system
- Develops local instructions concerning housekeeping, maintenance and reporting procedures, non-availability of units and a variety of related facility requirements. Recommends changes to operating procedures to update operations and forwards to the Navy Lodge Manager
- Maintains liaison with vendors, suppliers and other appropriate authorities within the local area to ensure adequate levels of service and to establish maximum vendor relations
- Coordinates services requirements with the Acquisitions Manager for those items, supplies, services and labor which lend themselves to contact negotiation procedures
- Ensures compliance with all safety, fire and sanitation regulations and is also responsible for the safety of guests and employees
- Performs supervisory duties. Responsible for providing adequate staffing for areas of responsibilities and ensures performance plus training is accomplished. Approves leave, evaluates performance, initiates disciplinary/corrective action, etc. - Under the direction of the Navy Lodge Manager, delegates authority and assigns responsibilities to department heads. Responsible for reporting deficiencies to the Navy Lodge Manager. Assumes Navy Lodge Manager duties in his/her absence
- Carries out EEO policies and communicates support of these policies to subordinates
- Performs other related duties as assigned. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required
- 3 years of experience in administrative, technical or other responsible work which enabled the applicant to gain a general knowledge of operational practices and procedures; skill in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment
- 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4-year bachelor's degree for 3 years of general experience
6
Navy Lodge Housekeeping Lead Resume Examples & Samples
- Greets and welcomes guests (upon sight or within 10 feet) while performing outstanding guest relations
- May assist with all set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing prepackaged breakfast items by assembling "take-out" breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour
- As working leader, is responsible for overseeing and passing on to other associates information/instructions received from the Supervisor or Navy Lodge General Manager. Assists in the training of new associates, answers questions regarding changes to policies, procedures and pertinent directives. Ensures work schedules are adhered to; keeps Supervisor or Navy Lodge General Manager apprised of work status, assignments and advises concerning problem areas
- Maintains continuity in absence of Supervisor
7
Navy Lodge Housekeeping Attendant Resume Examples & Samples
- Cleans guest rooms and other assigned areas
- Operates cleaning equipment, e.g. vacuum cleaner, waxer and polisher. Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc
- Washes and replaces window treatments and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds
- Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames
- Cleans bathroom areas including tub, tile, walls, commode, floors and vanity
- Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Disinfects dishes, utensils and cookware
- May be required to load and unload trucks/vans. Assists with the receipt of merchandise from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates
- May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands
- Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing prepackaged breakfast items by assembling "take-out" breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour
- Complete all required safety / security training
8
Navy Lodge Guest Service Rep Supervisor Resume Examples & Samples
- Front Desk Operations
- Assists guests in person or via telephonic contact for all communication including, but not limited to, room reservations and/or cancellations, payments, questions, check-in, check-out process, collecting payments, authorized patron verification, guest room assignments, credit card processing, express check out requirements, etc
- Hires and/or recommends hiring of Guest Service Department associates. Duties include training associates using Navy Lodge training standards. Schedules and assigns work, checks quality of work performed, monitors productivity and motivates staff to improve performance and encourage further development. Develops performance standards and evaluates associates' work performance. Prepares and verifies departmental payroll information
- Reconciles daily transactions of all accounts and outlets of the Navy Lodge ensuring complete balancing while maintaining guest service at all times. Executes night audit function
- Operates a telephone switchboard taking and delivering messages as required and answers inquiries pertaining to Navy Lodge, services, base facilities, area attractions and travel directions. - Responsible for lobby appearance including cleaning, mopping, dusting, organization, presentation, etc. and all assigned work areas
- Responsible for care and upkeep of Navy Lodge issued uniform items, i.e. name tags, shoes, jackets etc. and assigned work equipment i.e. radios, power/hand tools, etc. - Greets and welcomes guests (upon sight or within 10 feet) while performing outstanding guest relations
- Utilizes a computerized Property Management System (PMS) and takes inquiries and reservations from authorized patrons. Provides information regarding facilities, location and surrounding area and produces reports. Input statistical data and reviews same for accuracy. Data is used in developing appropriate guest history and operational reports
- Operate POS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels for resale
- Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondences required in the course of performing assigned duties
- Complete bank deposits, mail pick up/delivery, collect money bags, and other required services
- Exchange, maintain rotating change fund and daily log of moneys received and deposited. Maintains all records and access to Guest Safety Deposit Boxes
- Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar and other events in the lobby area. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour
- Required to assist in laundry facility and issue/ deliver guests supplies to guests. - Supports the Navy Lodge operation by preforming administrative duties as assigned
- Supervises a group of employees engaged in rendering assistance to guests which involves all responsibilities of a Guest Service Representative. Responsible for performance of all Guest Service associates. This includes disciplinary action, performance reviews, time keeping, training, etc
- Trains new associates, answers questions regarding changes to policies, procedures and pertinent directives
- Develops work schedules and ensures they are adhered to; keeps Navy Lodge General Manager apprised of work status, assignments and advises concerning problem areas
- Provides guidance and assistance to subordinates in connection with problems encountered. Prepares work schedules; reviews work of subordinates; Develops work schedules, responsible for maintaining time cards for all Navy Lodge associates, and keeps Navy Lodge General Manager apprised of work status, assignments and advises concerning areas
- Accomplishes work performance appraisals and recommends disciplinary action as necessary; grants leave, promotes employee morale and attempts to resolve employee relations problems. Carries out EEO policies and communicates support of these policies to subordinates. Ensures that approved uniforms and name badges are worn and maintained in proper condition
- Assists Navy Lodge General Manager with End of the Month reports. May be required to act as Purchase Card Holder and maintain proper Purchase Card records. Is responsible reviewing and maintaining daily Manager's Reports
- Prepares responses to requests for advance reservations. Recommends approval/disapproval to supervisor for patron requests to extend stay by determining rooms available, date, and priority of incoming patrons
- Requisitions / purchase supplies in accordance with established procedures and maintains adequate supplies on hand to assure efficient operations. Informs supervisor of necessary repairs needed within the Navy Lodge
- Maintains constant communication with Housekeeping and Maintenance Departments concerning guest room status etc
- Responsible for security of guests' rooms and assigned pass key, properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to General Manager
- Manages departmental budget, (front desk and office supplies, labor, etc.) monitors monthly expenses for staffing and supplies
9
Navy Lodge Program Special Projects Mgr Resume Examples & Samples
- 3 years of experience in administrative, professional, technical, managerial or other responsible work which enabled the applicant to gain a general knowledge of the hospitality industry; the ability to organize, analyze and evaluate facts of concept and determine compliance or deficiencies related to established parameters; the ability to express ideas and communicate information both verbally and in writing and the ability to meet and deal with others in person-to-person work relationships and the ability to exercise mature judgment
- 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree with major study in hotel/restaurant management, business administration, finance, economics, or other related field for 3 years of general experience
- 2 years of progressively responsible administrative, professional, managerial or technical experience including knowledge of principles, techniques and the methodology of administration of hospitality programs and practices, social media communications experience and a minimum 12 months as a Navy Lodge General Manager or similar position
10
Navy Lodge Housekeeping Attendant Resume Examples & Samples
- Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms, public space, and other property areas as assigned
- Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards
- Operates cleaning equipment, e.g. vacuum cleaner, waxer and polisher
- Empties wastebaskets, dusts, waxes and polishes room furniture
- Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc
- Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor
- Disinfects dishes, utensils and cookware
- Responsible for the pass key and other keys as assigned
- Returns all keys at the end of each shift
- Cleans vacuums and mops corridors, stairways, guest laundry, patios and balconies
- Shampoos rugs/carpets and polishes rails of stairways on a regular basis
- Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment
- Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture
- Maintains cleanliness and order of storage rooms
- May be required to load and unload trucks/vans
- Assists with the receipt of merchandise from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates
- May also be required to move heavy boxes by lifting or hand truck
- Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands
- Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar
11
Navy Lodge Maintenance Worker Resume Examples & Samples
- Performs minor carpentry tasks to items such as doors, windows, furniture, cabinets, platforms, bins, pallets, etc. Uses tools such as hammers, hand-saws, planes, screwdrivers and power tools
- Inspects and ensures the proper working condition of equipment, machinery and facilities by regularly performing property walk-throughs and inspections
- Prepares surfaces and paints a variety of interior items such as shelves, counters and similar items. Uses premixed paints; paints surfaces according to directions; cleans and maintains brushes and other painting equipment
- May assist in the installation and repair of broken pipes, leaky faucets, clogged drains, etc. Uses such tools as wrenches, hacksaw, pipe cutters, etc
- Performs electrical repairs to appliances, light fixtures, and/or light switches by replacing or insulating defective wiring, etc. Visually inspects repairs to ensure that damaged or broken equipment is repaired/replaced properly. Utilizes a variety of tools such as test lamps, ammeter, etc
- Performs preventive maintenance on equipment such as fans, air conditioners, water coolers, grills, broilers, heat lamps and other appliances. Cleans/changes filters, cleans condenser, lubricates various machinery parts and makes minor adjustments to belt tensions. Cleans out dust from coolers, ventilation ducts and cooling vents
- May perform preventive maintenance on forklifts, hydraulic pallets, jacks and conveyors; checking for leaks, proper water levels and that making sure that brake and clutch pedals are operating properly. Tightens bleed-off valve, cleans filter, oil reservoir and breather, etc
- Maintains compliance with local safety regulations. Informs supervisor of hazardous conditions and unserviceable items
- Takes periodic inventory of maintenance stock and equipment, as required
- May respond to customer questions regarding the operation of Navy Lodge room appliance and fixtures, as applicable
12
Navy Lodge Guest Service Representative Resume Examples & Samples
- Front Desk Operations - Assists guests in person or via telephonic contact for all communication including, but not limited to, room reservations and/or cancellations, payments, questions, check-in, check-out process, collecting payments, authorized patron verification, guest room assignments, credit card processing, express check out requirements, etc
- Issues room keys, sorts incoming mail and messages and deposits guest valuables in safety-deposit boxes. - Operates telephone switchboard taking and delivering messages as required and answers inquiries pertaining to Navy Lodge services, base facilities, area attractions and travel directions
- Responsible for lobby appearance including cleaning, mopping, dusting, organization, presentation, etc. and all assigned work areas. Responsible for assigned pass key, properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to Supervisor. - Responsible for care and upkeep of Navy Lodge issued uniform items, i.e. name tags, shoes, jackets etc. and assigned work equipment i.e. radios, power/hand tools, etc
- Operate POS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels - Reconciles daily transactions of all accounts, ensuring complete balance accuracy while maintaining customer services at all times
- Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondences required in the course of performing - Complete bank deposits, mail pick up mail, collect money bags, and other required services
- Exchange, maintain rotating change fund and daily log of moneys received and deposited. Maintains all records and access to Guest Safety Deposit Boxes. - Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar and other events in the lobby area. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour
- Required to assist in laundry facility and issue/ deliver guests supplies to guests. - Maintains a clean and safe environment
13
Navy Lodge Housekeeping Attendant Resume Examples & Samples
- Cleans guest rooms and other assigned areas. Operates cleaning equipment, e.g. vacuum cleaner, waxer and polisher
- Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds
- Shampoos rugs/carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment
- Greets a guest with pleasant acknowledgement when seen within 10 feet. Complete all required safety / security training
14
Navy Lodge Guest Svc Representative Resume Examples & Samples
- Assists guests in person, via email, social media, or via telephonic contact for all communication including, but not limited to, room reservations and/or cancellations, payments, questions, check-in, check-out process, collecting payments, authorized patron verification, guest room assignments, credit card processing, express check out requirements, etc
- Operates telephone switchboard taking and delivering messages as required and answers inquiries pertaining to Navy Lodge services, base facilities, area attractions and travel directions
- Complete bank deposits, pick up mail, collect money bags, and other required services
- Exchange, maintain rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes
- Responsible for the set-up and breakdown / clean-up of the complimentary "self-service" breakfast bar and other events in the lobby area. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper certification
- May be required to obtain proper certifications as necessary in connection with performing job duties
15
Navy Lodge Maintenance Worker Seasonal Flexible Hours Resume Examples & Samples
- Responsible for selecting the proper tools, methods and techniques to complete assignment
- Performs or assists in performing all or a combination of the following: minor carpentry tasks to items such as doors, windows, furniture, cabinets, platforms, bins, pallets, etc
- Carries out policy of courtesy and customer service
16
Navy Lodge Housekeeping Attendant Resume Examples & Samples
- Cleans guest rooms and other assigned areas. Operates cleaning equipment, e.g. vacuum cleaner, waxer and polisher. Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc
- Washes and replaces window treatments and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode, floors and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Disinfects dishes, utensils and cookware
- Patrols parking lots, outside passage ways, sidewalks and removes trash and debris as required. -
- Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where it was found. -
- Complete all required safety / security training. - Maintains a clean and safe environment
17
Navy Lodge Housekeeping Attendant Resume Examples & Samples
- Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards. Moves furniture to clean under and behind; cleans bathroom areas including tub, tile, walls, commode, floors and vanity as well as cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor
- Using hand and powered cleaning equipment in connection with performing duties
- Monitors parking lots, outside passage ways, sidewalks and removes trash and debris as required
- Complete all required safety / security training. Required to obtain certain certifications as necessary in connection with performing job duties
18
Navy Lodge Guest Service Rep Supervisor Resume Examples & Samples
- Assists guests in person or via telephonic contact for all communication including, but not limited to, room reservations and/or cancellations, payments, questions, check -in, check-out process, collecting payments, authorized patron verification, guest room assignments, credit card processing, express check out requirements, etc
- Operates a telephone switchboard taking and delivering messages as required and answers inquiries pertaining to Navy Lodge, services, base facilities, area attractions and travel directions
- Required to assist in laundry facility and issue/ deliver guests supplies to guests
- Supports the Navy Lodge operation by preforming administrative duties as assigned
- Required to obtain certain certifications as necessary in connection with performing job duties. Perform other related duties as assigned
19
Navy Lodge Guest Service Representative Resume Examples & Samples
- Responsible for lobby appearance including cleaning, mopping, dusting, organization, presentation, etc. and all assigned work areas. - Responsible for assigned pass key, properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to Supervisor
- Reconciles daily transactions of all accounts, ensuring complete balance accuracy while maintaining customer services at all times. - Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondences required in the course of performing
- Complete bank deposits, mail pick up mail, collect money bags, and other required services. - Exchange, maintain rotating change fund and daily log of moneys received and deposited. Maintains all records and access to Guest Safety Deposit Boxes
20
Housekeeping Attendant, Flexible Navy Lodge Resume Examples & Samples
- Cleans guest rooms and other assigned areas. Operates cleaning equipment, e.g. vacuum cleaner, waxer and polisher. Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode, floors and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Disinfects dishes, utensils and cookware
- Patrols parking lots, outside passage ways, sidewalks and removes trash and debris as required
- May be required to load and unload trucks/vans. Assists with the receipt of merchandise from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands
- May be required to assist with set-up and breakdown of chairs and tables used during special event, and clean immediate and surrounding area upon the conclusion of the event
- Greets a guest with pleasant acknowledgement when seen within 10 feet
21
Navy Lodge Housekeeping Attendant Resume Examples & Samples
- Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards. -
- Disinfects dishes, utensils and cookware. -
- Continually communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. -
- Returns all keys at the end of each shift. -
- Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, sleep-outs, extra guests, unauthorized pets, and any other unusual circumstances. -
- Shampoos rugs/carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment. -
- Maintains cleanliness and order of storage rooms -
- Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. -
- Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands. -
- Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. -
- May be required to assist with set-up and breakdown of chairs and tables used during special event, and clean immediate and surrounding area upon the conclusion of the event. -
- Complete all required safety / security training. -
22
Navy Lodge Guest Service Representative Resume Examples & Samples
- Operate POS to record sales from convenience store
- May assist in maintaining and stocking adequate supply levels
- Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondences required in the course of performing duties
23
Navy Lodge Guest Service Representative Resume Examples & Samples
- Utilizes a computerized lodging management system and takes inquiries and reservations from authorized personnel. Provides information regarding facilities, location and surrounding area
- Registers guests, ensures required identification is presented, e.g., military identification cards, etc. Assigns rooms and issues room keys. Takes advance deposits, credit card guarantees and makes reimbursements upon check-out, as necessary. Present statement and/or receipts to departing guests. Handles cash, checks, credit cards and travelers cheques
- Input statistical data and reviews same for accuracy. Data is used in developing appropriate guest history and operational reports
- Maintains daily key inventory and daily key counts for guest rooms, housekeeping department and maintenance staff. Reports discrepancies to the Navy Lodge Manager or designated supervisor
- Ensures inquiries and problems are expeditiously handled in a courteous and professional manner, developing and maintaining professional and courteous guest relations throughout all direct guest contacts
- Receives and transfers calls/messages to rooms using telephone switchboard equipment. Answers telephone inquiries
- May pick up mail from U.S. Post Office or Navy Exchange Office, collect money bags from cashier cage at the Navy Exchange, maintain rotating change fund and daily log of moneys received and deposited
- Operate LMS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels and ordering retail items for the convenience store
24
Navy Lodge Housekeeping Attendant Resume Examples & Samples
- Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds
- Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode, floors and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Disinfects dishes, utensils and cookware
- Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. - Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, sleep-outs, extra guests, unauthorized pets, and any other unusual circumstances
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Housekeeping Attendant, Flex, Navy Lodge Resume Examples & Samples
- Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms, public space, and other property areas as assigned. Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards
- Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift
- Cleans vacuums and mops corridors, stairways, guest laundry, patios and balconies. Shampoos rugs/carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment
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Housekeeping Lead, Seasonal, Navy Lodge Resume Examples & Samples
- Sets the pace and gives directions to Housekeeping Attendants performing functions as described in the Housekeeping Attendant position description. Completes work as identified in the Housekeeping Attendant position description
- Inspects guest rooms to ensure rooms are clean and well maintained and meets or exceeds Navy Lodge standards
- May be required to assist with set-up and breakdown of chairs and tables used during special, and clean immediate and surrounding area upon the conclusion of the event
- Performs other related duties as assigned
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Navy Lodge Guest Service Representative Resume Examples & Samples
- Reconciles daily transactions of all accounts and outlets of the Navy Lodge ensuring complete balancing while maintaining guest service at all times. Executes night audit functions. - Issues room keys, sorts incoming mail and messages and deposits guest valuables in safety-deposit boxes
- Complete bank deposits, mail pick up mail, collect money bags, and other required services. -
- One (1) year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND
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Navy Lodge Guest Service Representative Resume Examples & Samples
- Copy of Social Security Card
- Copy of No-fee passport
- Copy of Sponsor's Government Orders
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Navy Lodge Guest Service Representative Resume Examples & Samples
- Reconciles daily transactions of all accounts and outlets of the Navy Lodge ensuring complete balancing while maintaining guest service at all times
- Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondences required in the course of performing the job
- Exchange, maintain rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes. - Responsible for the set-up and breakdown / clean-up of the complimentary "self-service" breakfast bar and other events in the lobby area. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper certification
- Required to assist in laundry facility and issue/ deliver guests supplies to guests. - Maintains a clean and safe environment. - May be required to obtain proper certifications as necessary in connection with performing job duties
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Maintenance Worker Supervisor Navy Lodge Resume Examples & Samples
- Supervises maintenance personnel performing all maintenance (interior and exterior) functions throughout the buildings
- Hires and/or recommends hiring of Maintenance Department associates. Duties include training associates using Navy Lodge training standards. Schedules and assigns work, checks quality of work performed, monitors productivity and motivates staff to improve performance and encourage further development. Develops performance standards and evaluates associates' work performance. Prepares and verifies departmental payroll information
- Inspects rooms daily to ensure Navy Lodge Standards are met and preventive maintenance repairs are completed. Originates work orders for needed repairs to guest rooms or public areas and reviews them with the Navy Lodge General Manager
- Responsible for all duties identified in Maintenance Worker and Maintenance Worker Lead position descriptions
- Carries out Equal Employment Opportunity (EEO) policies and communicates support of these policies to subordinates
- Responsible for security of guest's rooms and assigned pass key, properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to General Manager
- Responsible for the overall upkeep and cleanliness of Navy Lodge facilities and work area as required
- Responds to all guest requests and inquiries concerning maintenance service or refers problem to General Manager for further action
- Manages departmental budget, (guest supplies, linen, towels, labor, etc.) monitors monthly expenses for staffing and supplies. Maintains inventory of maintenance supplies, places orders for replacement of necessary supplies and equipment, records the arrival of ordered supplies and equipment
- Maintains all store rooms for cleanliness and order
- Maintains accountability for issuance and control of keys
- Controls inventory/quantity of associates' uniforms, ensuring that approved uniforms and name badges are worn and maintained in proper condition
- Responsible for performance of all Maintenance associates. This includes disciplinary action, performance reviews, time keeping, training, etc. for maintenance associates. Trains new associates, answers questions regarding changes to policies, procedures and pertinent directives
- Works under the direction of the Navy Lodge General Manager or Facility Manager
- Maintains continuity in absence of General Manager and acts as Manager on Duty as assigned
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Maintenance Worker Navy Lodge With Benefits Resume Examples & Samples
- Receives assignments orally or in the form of work orders
- Uses tools such as hammers, hand-saws, planes, screwdrivers and power tools
- Inspects and ensures the proper working condition of equipment, machinery and facilities by regularly performing property walk-trough's and inspections
- May assist in the installation and repair of broken pipes, leaky faucets, clogged drains, etc
- Performs electrical repairs to appliances, light fixtures, and/or light switches by replacing or insulating defective wiring, etc. Visually inspects repairs to ensure that damaged or broken equipment is repaired/replaced properly
- Performs preventive maintenance on equipment such as snow blowers, fans, air conditioners, water coolers, grills, broilers, heat lamps and other appliances. Cleans/changes filters, cleans condenser, lubricates various machinery parts and makes minor adjustments to belt tensions. Cleans out dust from coolers, ventilation ducts and cooling vents
- Maintains compliance with local safety regulations. Informs supervisor of hazardous conditions and unserviceable items. - Takes periodic inventory of maintenance stock and equipment, as required
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Navy Lodge Housekeeping Supervisor Resume Examples & Samples
- Responsible for the housekeeping operations, lobby appearance, guest service, administrative operations, etc
- Position will be required to work all shifts including holidays as scheduled
- Communicates with all Navy Lodge personnel and chain of command concerning operations, guest issues or situations that require immediate attention
- Supervises housekeeping personnel performing such functions as guest room and public space, outdoor space, and general cleaning of the hotel
- Also supervise breakfast personnel
- Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented
- Insures required cleaning materials and linen are available
- Hires and/or recommends hiring of Housekeeping Department associates
- Duties include training associates using Navy Lodge training standards
- Schedules and assigns work, checks quality of work performed, monitors productivity and motivates staff to improve performance and encourage further development
- Develops performance standards and evaluates associates' work performance
- Prepares and verifies departmental payroll information
- Inspects rooms daily to ensure Navy Lodge Standards are met and preventive maintenance repairs are completed
- Originates work orders for needed repairs to guest rooms or public areas and reviews them with the Maintenance Department and Executive Housekeeper or Navy Lodge General Manager
- Checks vacant rooms to verify condition and possible unauthorized occupancy
- Also notifies front desk/Navy Lodge General Manager of any discrepancies
- Responsible for all duties identified in Housekeeping Attendant and Housekeeping Lead position descriptions
- Responsible for security of guests' rooms and assigned pass key, properly logs in and out using Navy Lodge key log record
- For security reasons must report lost key immediately to General Manager
- Responds to all guest requests and inquiries concerning housekeeping service or refers problem to General Manager for further action
- Manages departmental budget, (guest supplies, linen, towels, labor, etc.) monitors monthly expenses for staffing and supplies
- Maintains inventory of guest and housekeeping supplies, places orders for replacement of necessary supplies and equipment, records the arrival of ordered supplies and equipment
- Ensures operating procedures are in compliance with state and federal regulations with regard to OSHA and Navy Lodge Program
- Maintains accountability for issuance and control of housekeeping keys and "lost and found" property and maintains information as required by Navy Lodge Program
- Responsible for performance of all Housekeeping associates
- This includes disciplinary action, performance reviews, time keeping, training, etc. for housekeeping associates
- Works under the direction of the Navy Lodge General Manager or Executive Housekeeper
- Required to obtain certain certifications as necessary in connection with performing job duties
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Navy Lodge Housekeeping Lead-rpt Resume Examples & Samples
- Trains and demonstrates proper work methods and procedures for all personnel. Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented. Insures required cleaning materials and linen are available. Works along with and accomplishes work of the same kind and level as that performed by the associates led. - Inspects guest rooms to ensure rooms are clean and well maintained and meets or exceeds Navy Lodge standards
- Maintains information on housekeeping work performed by room, number of occupants, departure and arrival dates, etc
- As working leader, is responsible for overseeing and passing on to other associates information/instructions received from the Supervisor or Navy Lodge General Manager. Assists in the training of new associates, answers questions regarding changes to policies, procedures and pertinent directives. Ensures work schedules are adhered to; keeps Supervisor or Navy Lodge General Manager apprised of work status, assignments and advises concerning problem areas. - Maintains continuity in absence of Supervisor
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Navy Lodge Housekeeping Supervisor Resume Examples & Samples
- Supervises housekeeping personnel performing such functions as guest room and public space, outdoor space, and general cleaning of the hotel. Also supervise breakfast personnel. Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented. Insures required cleaning materials and linen are available. - Hires and/or recommends hiring of Housekeeping Department associates. Duties include training associates using Navy Lodge training standards. Schedules and assigns work, checks quality of work performed, monitors productivity and motivates staff to improve performance and encourage further development. Develops performance standards and evaluates associates' work performance. Prepares and verifies departmental payroll information. -
- Inspects rooms daily to ensure Navy Lodge Standards are met and preventive maintenance repairs are completed. Originates work orders for needed repairs to guest rooms or public areas and reviews them with the Maintenance Department and Executive Housekeeper or Navy Lodge General Manager. Checks vacant rooms to verify condition and possible unauthorized occupancy. Also notifies front desk/Navy Lodge General Manager of any discrepancies. -
- Responsible for all duties identified in Housekeeping Attendant and Housekeeping Lead position descriptions. -
- Responsible for security of guests' rooms and assigned pass key, properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to General Manager. -
- Responds to all guest requests and inquiries concerning housekeeping service or refers problem to General Manager for further action. - Manages departmental budget, (guest supplies, linen, towels, labor, etc.) monitors monthly expenses for staffing and supplies. Maintains inventory of guest and housekeeping supplies, places orders for replacement of necessary supplies and equipment, records the arrival of ordered supplies and equipment. Maintains all store rooms for cleanliness and order. - Ensures operating procedures are in compliance with state and federal regulations with regard to OSHA and Navy Lodge Program. -
- Maintains accountability for issuance and control of housekeeping keys and "lost and found" property and maintains information as required by Navy Lodge Program. -
- Responsible for performance of all Housekeeping associates. This includes disciplinary action, performance reviews, time keeping, training, etc. for housekeeping associates. Trains new associates, answers questions regarding changes to policies, procedures and pertinent directives. -
- Works under the direction of the Navy Lodge General Manager or Executive Housekeeper. -
- Maintains continuity in absence of General Manager and acts as Manager on Duty as assigned. -
- Required to obtain certain certifications as necessary in connection with performing job duties. -
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Navy Lodge Guest Svc Representative Resume Examples & Samples
- Valid Government ID Card
- Alien Registration Card, if applicable
- Proof of SSN, if applicable
- Permanent Duty Orders, if applicable
- Prior Military Service Members must also bring copy of DD214
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Navy Lodge Housekeeping Lead Resume Examples & Samples
- Sets the pace and gives directions to Housekeeping Attendants performing functions as described in the Housekeeping Attendant position description
- Completes work as identified in the Housekeeping Attendant position description
- Trains and demonstrates proper work methods and procedures for all personnel
- Works along with and accomplishes work of the same kind and level as that performed by the associates led
- May assist with all set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar
- Assist with preparing prepackaged breakfast items by assembling "take-out" breakfast bags or placing items available to guests on display
- Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour
- As working leader, is responsible for overseeing and passing on to other associates information/instructions received from the Supervisor or Navy Lodge General Manager
- Assists in the training of new associates, answers questions regarding changes to policies, procedures and pertinent directives
- Ensures work schedules are adhered to; keeps Supervisor or Navy Lodge General Manager apprised of work status, assignments and advises concerning problem areas
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Navy Lodge Guest Service Rep Supervisor Resume Examples & Samples
- Front Desk Operations - Assists guests in person or via telephonic contact for all communication including, but not limited to, room reservations and/or cancellations, payments, questions, check -in, check-out process, collecting payments, authorized patron verification, guest room assignments, credit card processing, express check out requirements, etc
- Trains new associates, answers questions regarding changes to policies, procedures and pertinent directives. - Develops work schedules and ensures they are adhered to; keeps Navy Lodge General Manager apprised of work status, assignments and advises concerning problem areas
- Maintains continuity in absence of General Manager and acts as Manager on Duty as assigned. - Maintains a clean and safe environment
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Navy Lodge Guest Service Representative Resume Examples & Samples
- Executes night audit functions
- Responsible for assigned pass key, properly logs in and out using Navy Lodge key log record
- For security reasons must report lost key immediately to Supervisor
- Utilizes a computerized Property Management System (PMS) and takes inquiries and reservations from authorized patrons
- Provides information regarding facilities, location and surrounding area and produces reports
- Input statistical data and reviews same for accuracy
- Data is used in developing appropriate guest history and operational reports
- May assist in maintaining and stocking adequate supply levels - Reconciles daily transactions of all accounts, ensuring complete balance accuracy while maintaining customer services at all times
- Ensures all wake up calls are handled promptly and properly
- Types any miscellaneous memos/correspondences required in the course of performing - Complete bank deposits, mail pick up mail, collect money bags, and other required services
- Exchange, maintain rotating change fund and daily log of moneys received and deposited
- Maintains all records and access to Guest Safety Deposit Boxes
- Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar and other events in the lobby area
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Navy Lodge Guest Service Representative Resume Examples & Samples
- Greets, and engages customers in conversation for purposes of providing sales related assistance
- Assists in the selection of merchandise, and suggests additional items to complement the customer's selections. Where applicable, offers customers the opportunity to purchase extended product warrantees
- Explains coverage, benefits, and price
- Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code/uniform standards, and assisting/supporting sales team members to the maximum extent possible
- Becomes knowledgeable regarding merchandise selected; including proper set-up, use, care, characteristics of various product price points, warrantee coverage, etc
- Communicates product-related information to customers knowledgeably and legibly
- Ensures assigned areas are fully stocked, and merchandise is neatly arranged
- Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc
- Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc
- Completes sales transactions efficiently
- Thanks customers for their patronage
- As required, performs cash register transactions
- Performs all types of cash register transactions (cash, charge, check, gift certificates, layaway, etc.) in an accurate and procedurally correct manner
- Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc
- Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits
- Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc
- Handles customer returns and problems tactfully and efficiently
- Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result
- Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft
- Unpacks, stages, and moves merchandise as assigned
- Assists in creating store displays and in performing periodic inventories
- Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely
- Eligible for and participates in applicable commission and gainsharing sales incentive programs
- Is required to lift up to 25 lbs as it relates to job duties including, but not limited to: assisting customers, lifting merchandise, assisting with stocking sales area as necessary, etc
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Navy Lodge Maintenance Worker Resume Examples & Samples
- Receives advice/guidance in connection with unusual problems
- Work is subject to review both during progress and upon completion for compliance with job requirement
- Performs or assists in performing all or a combination of the following
- Performs electrical repairs to appliances, light fixtures, and/or light switches by replacing or insulating defective wiring, etc
- Visually inspects repairs to ensure that damaged or broken equipment is repaired/replaced properly. Utilizes a variety of tools such as test lamps, ammeter, etc
- Performs preventive maintenance on equipment such as fans, air conditioners, water coolers, grills, broilers, heat lamps and other appliances
- Cleans/changes filters, cleans condenser, lubricates various machinery parts and makes minor adjustments to belt tensions
- Cleans out dust from coolers, ventilation ducts and cooling vents
- May perform preventive maintenance on forklifts, hydraulic pallets, jacks and conveyors; checking for leaks, proper water levels and that making sure that brake and clutch pedals are operating properly
- Tightens bleed-off valve, cleans filter, oil reservoir and breather, etc
- PHYSICAL EFFORT: Is required to stand, stoop, bend, kneel, climb and work in tiring and uncomfortable positions. Frequently lifts and carries material weighing up to 50 pounds
- WORKING CONDITIONS: Works inside and outside; is exposed to dust and spray fumes in connection with painting responsibilities. Is also exposed to cuts and bruises
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Navy Lodge Maintenance Worker Supervisor Resume Examples & Samples
- Hires and/or recommends hiring of Maintenance Department associates. Duties include training associates using Navy Lodge training standards. Schedules and assigns work, checks quality of work performed, monitors productivity and motivates staff to improve performance and encourage further development. Develops performance standards and evaluates associates' work performance. Prepares and verifies departmental payroll information. -
- Inspects rooms daily to ensure Navy Lodge Standards are met and preventive maintenance repairs are completed. Originates work orders for needed repairs to guest rooms or public areas and reviews them with the Navy Lodge General Manager. -
- Responsible for all duties identified in Maintenance Worker and Maintenance Worker Lead position descriptions. -
- Carries out Equal Employment Opportunity (EEO) policies and communicates support of these policies to subordinates. -
- Responsible for security of guest's rooms and assigned pass key, properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to General Manager. -
- Responsible for the overall upkeep and cleanliness of Navy Lodge facilities and work area as required. -
- Greets and welcomes guests (upon sight or within 10 feet) while performing outstanding guest relations. -
- Responds to all guest requests and inquiries concerning maintenance service or refers problem to General Manager for further action. -
- Manages departmental budget, (guest supplies, linen, towels, labor, etc.) monitors monthly expenses for staffing and supplies. Maintains inventory of maintenance supplies, places orders for replacement of necessary supplies and equipment, records the arrival of ordered supplies and equipment. Maintains all store rooms for cleanliness and order. -
- Ensures operating procedures are in compliance with state and federal regulations with regard to OSHA and Navy Lodge Program. -
- Maintains accountability for issuance and control of keys. -
- Controls inventory/quantity of associates' uniforms, ensuring that approved uniforms and name badges are worn and maintained in proper condition. -
- Responsible for performance of all Maintenance associates. This includes disciplinary action, performance reviews, time keeping, training, etc. for maintenance associates. Trains new associates, answers questions regarding changes to policies, procedures and pertinent directives. -
- Develops work schedules and ensures they are adhered to; keeps Navy Lodge General Manager apprised of work status, assignments and advises concerning problem areas. -
- Works under the direction of the Navy Lodge General Manager or Facility Manager. -
- Maintains a clean and safe environment. Performs other related duties as assigned
