Settlement Operations Resume Samples
4.6
(99 votes) for
Settlement Operations Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the settlement operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
FR
F Ratke
Filiberto
Ratke
203 Elijah Station
New York
NY
+1 (555) 288 4368
203 Elijah Station
New York
NY
Phone
p
+1 (555) 288 4368
Experience
Experience
Chicago, IL
Settlement Operations Supervisor
Chicago, IL
Stiedemann-Towne
Chicago, IL
Settlement Operations Supervisor
- Interacting with other team members and management to improve the efficiency and effectiveness of the unit
- Providing performance feedback to both the team and individual team members
- Providing regular feedback to the Head of Operations on team and individual performance
- Planning and scheduling the team’s workload
- Escalating to management any issues that may hinder Settlement Operations from reaching agreed service levels
- Assisting in the recruitment and training of new team members
- Providing ongoing support and mentoring to team members
Phoenix, AZ
Clearing & Settlement Operations
Phoenix, AZ
Grant LLC
Phoenix, AZ
Clearing & Settlement Operations
- Reviewing and confirming several different data points from various forms of trade documentation
- Analyzing reference data mappings and Loan Purpose Codes
- Working with other groups within Bank who own systems that interact with the general ledger system (SAP) with loan related data
- Executing several different forms of trade documentation on a timely basis
- Ensuring accuracy on the various forms of trade documentation
- Prepare / confirm wire instructions for department invoices & ensure processing of each payment
- Manage all End of Day processes between DB systems, third party vendors, regulatory reporting agencies, and exchanges (including but not limited to statement generation, daily trade volume, open position reporting, and delivery notification)
present
Los Angeles, CA
Administrator, Settlement Operations
Los Angeles, CA
Murazik-Dickinson
present
Los Angeles, CA
Administrator, Settlement Operations
present
- Be prepared to run with one off projects from management
- Produce reports and controls to ensure the accuracy and compliance of RBC workflows
- Inform management immediately of any situation, which may result in either client complaint or monetary loss
- Assist and support settlement operations
- Responsible for the active chasing of outstanding items such as contract notes, ackwoledgements and static requests
- Ensure 14 day and over are investigated, reported, cleared when ever identified
- Review the daily stock rec, investigate, report and clear daily
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
The George Washington University
Bachelor’s Degree in Business
Skills
Skills
- Quality focused with attention to detail
- Ability to schedule and prioritise tasks in a manner that optimises efficiency and effectiveness
- Comfortable communicating with employees of all levels within the company
- Organised, logical and professional at all times
- Leadership skills. Self-motivated, with the ability to motivate, support and mentor others
- Proficiency with Microsoft Office products
- Good interpersonal skills with a high level of integrity
- Ability to work under pressure to tight deadlines, with a commitment to service delivery
- People management skills
- Previous experience of employee supervision an advantage
8 Settlement Operations resume templates
Read our complete resume writing guides
1
Manager, Settlement Operations Resume Examples & Samples
- Ensure the Settlement Operations team is a self-sufficient team in charge of supporting day to day operations in key areas such as TRAMS
- Act as knowledge leader in all Settlement Operations areas (Billing, Collections, Exceptions, Account Analysis and TRAMS)
- Identify opportunities and implement process improvements within Billing and Collections areas as well the broader Settlement Operations team
- Review current accounting procedures in Settlement Operations, identify and implement potential improvements
- Liaise with Business Decision Support (End User Computing) and O&I Systems teams to enable process improvement and reporting enhancements
- Liaise with other O&I teams to enable quality assessment in merchant billing
- Responsible for audit controls related to Settlement Operations
- Lead a team of ten
- Perform ad hoc analysis as individual contributor
- Present ad-hoc analysis findings to senior management
- Prepare monthly analytical reports and Settlement Operations metrics for senior management
2
Senior Settlement Operations Analyst Resume Examples & Samples
- Understanding of regulatory requirements and financial risks associated with domestic and foreign investing
- Understanding of risk management policies to ensure departmental activity is in compliance with audit and regulations
- Specialist must have a working knowledge of all settlement systems. (DTCC, CDS)
- Specialist must possess in-depth knowledge of all CA Broadridge systems (BPS/Postedge) . This includes, and not limited to: book keeping entries and researching activity
- Understanding of Treasury management operations
- Specialist must have a working knowledge of all BONY- Treasury edge functions that relate to the movement of money
- Specialist must also possess in-depth knowledge of all CA Broadridge systems (BPS/Postedge) . This includes, and not limited to: book keeping entries and researching activity
- Excellent Written and Analytical Skills for Money Ledger / Trial Balance Problem Solving
- Computer Skills Required: Microsoft Office Word, Excel, Power Point, Visio
- Proactive / Self-Motivated
- Detail Oriented, Accurate and Organized
- Ability to establish priorities and meet deadlines
- Customer Services Skills ( Internal and External)
- The ability to work in a Team Environment
3
CIO / Treasury Settlement Operations Resume Examples & Samples
- 4-5 years Operations experience required. Fixed Income Settlements experience preferable
- Management experience of a small team a plus
- Ability to work in a fast paced deadline driven environment
- Bachelor’s degree or equivalent work experience required
- Advanced analytical skills required
- Intermediate PC Skills (Microsoft Office, Email, Internet) required. Advanced Excel preferred
4
Settlement Operations Manager Resume Examples & Samples
- Identify opportunities and implement process improvements for the Settlement Operations team
- Review current accounting procedures and controls in Settlement Operations, identify and implement potential improvements
- Responsible for recording of loss incidents in the Risk Management Tool (Opera) as well as updating documents in relation to the Opera process
- Lead a team of nine officers and analysts
- Participate in large scale projects as well as in small projects relating enhancements of back office operations
5
Settlement Operations Resume Examples & Samples
- Maintain the digital workflow for FundSettle and Regent ensuring the accurate tracking and settlement of client instructions within defined service level agreements
- Ensure the preparation of Hedge Fund and non FundSettle documentation of client instructions within defined service level agreements
- Complete chasing when required
- Inform management immediately of any situation, which may result in either a client complaint or monetary loss
- Prepare and review the daily cash rec and action daily before the currency cut-offs
- Work on the daily stock rec and ensure actioned
- Split, fax and chase acknowledgement ensuring we maintain defined service level agreements chasing when required
6
PB Settlement Operations Officer Resume Examples & Samples
- University graduate or above
- Minimum 5 years experience in operations/settlements in Asia Pacific markets
- Product knowledge in Asia Pacific Equity markets and Fixed Income Products e.g. Corporate Bonds, Government Bonds settlement
- Good written and spoken English
- Accurate typing and basic PC skills (i.e. Excel, Microsoft Word)
7
Administrator, Settlement Operations Resume Examples & Samples
- Input all received contract notes within defined service levels
- Complete all daily chasing and report to team leader if unachievable
- Split, Fax and Chase acknowledgements ensuring we maintain defined service levels agreements
- Inform management immediately of any situation, which may result in either client complaint or monetary loss
- It should be kept in mind, when processing work, RBC is a client driven business and all client requirements are dealt with first and foremost
- Assist and support settlement operations
- Prepare and review daily cash rec and action daily before currency cut offs
- Ensure 14 day and over are investigated, reported, cleared when ever identified
- Review the daily stock rec, investigate, report and clear daily
- Incoming queries must have a holding response within 2 hours and completion within 4 hours
- Be prepared to run with one off projects from management
- Complet DHL processing within defined service level agreements
8
Administrator, Settlement Operations Resume Examples & Samples
- Dealing with day-to-day queries from business areas and escalating issues to relevant internal parties when necessary
- Involved in the completion of instructions (static and settlement) within defined service level standards
- Produce reports and controls to ensure the accuracy and compliance of RBC workflows
- Produce and understand the various reconciliations run by the teams for both audit and risk
- Responsible for the active chasing of outstanding items such as contract notes, ackwoledgements and static requests
9
Settlement Operations Specialist Resume Examples & Samples
- Related Mortgage background, with experience with Loan modification workflow and/or originations
- Experience with document management environment preferred; IE: imaging, indexing, workflow
- Accelerated skills in MS Office
- Fidelity/MSP, VLS, LenderLive and Agent Desktop experience is highly desired
- Mastery of loan modification/originations workflow processes and related tools desired
- Familiarity with the Chase Sworn Document Policy with special consideration given to those applicants who are Registered Notary Publics
- Customer service, team and goal-oriented, enhanced by a high sense of urgency and professionalism
- Excellent analytical skills with close attention to detail
- Excellent communication and people skills used to drive self & teams to get tasks completed
- Ability to effectively interact with all levels of business
- Ability to present a professional image and demeanor to internal/external customers and team members
- Ability to communicate effectively both orally and in writing with internal and external customers
- Demonstrated organizational skills and ability to handle working within strict timelines
- Ability to coach and mentor team members by demonstrating job knowledge and constantly displaying professionalism
10
Settlement Operations Senior Resume Examples & Samples
- Oversee and manage data metrics and requirements including key performance indicators and threshold reporting
- Manage risk and control issues, compliance and coverage reporting
- Document business processes, procedures and functions
- Manage process efficiencies or improvements, and monitor and report required changes
- Manage deliverables for audit requests
- Analyze data and provide reports to management
- 5-7 years of related professional work experience
- Bachelor’s degree in Business, related field or equivalent work experience
- Experience in the mortgage services industry is strongly preferred with an emphasis on facilitation and project management skills
- Ability to facilitate effective meetings and develop presentations/materials to audiences with various technical understanding
- Basic understanding of and/or proficiency in SharePoint
- Demonstrated ability to work under limited direction
- Success in working effectively across organizational silos to achieve tangible business results
- Strong problem-solving, analytical and quantitative skills
- Superior verbal and written communication skills
- Demonstrated ability to manage multiple responsibilities with keen attention to details
- Must be able to work effectively with internal and external business partners
11
Settlement Operations Mgr Resume Examples & Samples
- Manage payment processing to include ACH, Wire, and check. Performing audits for completeness and accuracy
- Manage SOX key controls, including documentation of control evidence, and testing
- Work with internal and external customers to resolve issues both in the application and in the underlying data
- Manage and mentor staff members
- Manage through metrics and high degree of knowledge of key process and key volume indicators
- Process improvements with a focus on straight through processing
- 8-10 years of financial industry knowledge
- 4 plus years of people management
- Bachelor's degree in Business, Finance, IT, or related field
- Strong background in MS Excel and data analytics
- Knowledge of cash processing and performing audits
- Ability to manage multiple responsibilities
- Ability to work under limited direction; ability to find creative solutions to problems
- Strong understanding of change management
12
Clearing & Settlement Operations Resume Examples & Samples
- Working with the Bank Regulatory Reporting Project Manager to improve the accuracy of the Bank’s loans reference data files and process for input and reporting
- Responsible for participating in maintenance of reference data in various loan platforms
- Working with other groups within Bank who own systems that interact with the general ledger system (SAP) with loan related data
- Participate in static data clean-up and exceptions investigation
- Review of accounting transactions in accordance with Accounting Principles
- Document detailed business requirements, process flows and other documents as necessary
- 5 – 7+ years experience in the Loans product including syndicated and traded loans
- Knowledge of Loan IQ-LS2 system
- Analyzing reference data mappings and Loan Purpose Codes
- Able to read and understand loan document terminology
- Understand loan booking and loan processing
- Able to Identify tactical and strategic potential solutions for internal and external problems
- Experience in at least one related other area – Legal entity control / reporting, Financial Control, IPV, Regulatory reporting, Risk management
- Experience in at least one of the following architecture components – Business process definition, functional definition, data definition, application architecture
- Exposure to, but not necessarily direct responsibility for, strategic project implementation
- Exposure in DFAST and CCAR regulations a big plus
13
Clearing & Settlement Operations Resume Examples & Samples
- Reviewing and confirming several different data points from various forms of trade documentation
- Ensuring accuracy on the various forms of trade documentation
- Understanding the various Loan Products that use the trade documentation that need validation
- Executing several different forms of trade documentation on a timely basis
- Learning and understanding various businesses that trade loans in order to get a more front to back view
- Liaise with the closing team to ensure all documents are accurate and executed in a timely and efficient manner
- Ability to be flexible as this team may evolve and lend itself to take on additional responsibilities
- Possibility of expanding the role to include closing of bank debt trades for various business lines
- A BA degree with prior experience in the financial industry
14
Clearing & Settlement Operations Resume Examples & Samples
- Manage all End of Day processes between DB systems, third party vendors, regulatory reporting agencies, and exchanges (including but not limited to statement generation, daily trade volume, open position reporting, and delivery notification)
- Provide due diligence on all downstream systems for US supported exchanges to ensure proper trade capture; including all pertinent data for DB cleared clients and execution only business
- Primary function requires proficiency in all Clearvision processes for US markets, including all functions required to insure automation of Claims & Allocations, resulting in 100% STP rating
- Monitor all incoming Foreign Market trades for US domiciled clients to guarantee correct setup and mapping of products, client accounts, brokers, and their related exchange / billing fees
- Research and resolve issues and inquires regarding exchange or bank regulatory rules, requirements, functionality, etc
- Liaise with clients, client service, trade support, trading desks, balancers, and outside firms in a timely manner to efficiently process all Top Day business and resolve any outstanding issues
- Will assist in review / communication of all US Futures Exchange Option Expiry processing requirements, including review of nearby in or out of the money positions, Exercise / Assignment / Abandonment Notifications
- Work with Compliance on internal department audits as well as provide documentation in relation to any enquiry requested by Regulatory, Financial, or Exchange personnel
- Review Daily Clearing Checklist to ensure all daily tasks & requirements have been successfully completed within the designated timeline
- Prepare / confirm wire instructions for department invoices & ensure processing of each payment
- Ad hoc reports / requests to be supported as needed
- Thorough knowledge of CME Group & ICE-US functional applications & systems; including regulations, clearing, expiration, & delivery reporting processes
- Familiarity with MGE, BM&F, EUREX, ME, & other foreign markets is a positive
- Extensive knowledge and experience with GMI / FIS and Clearvision applications, including set-up and translation processes for CV
- Should also be able to investigate process automation & improvements, while being able to document work-flows and procedural changes & amendments as necessary, both from exchange requirements or automation improvements
- Ideal candidate should have 5+ years of futures industry operations experience
- Must be detailed-oriented, able to work under strict deadlines
- Proactive in solving problems and conducting root cause analysis
- Strong verbal & written communication & management skills
- Expert MS Office Suite knowledge (Word, Excel, Access, Visio)
- Strong technological abilities and the capacity to quickly learn proprietary software
15
Settlement Operations Prf Resume Examples & Samples
- Manage Data Change Pipeline
- Lead team efforts related to data change and the post fund data change tool
- Support Ad Hoc data and data centric requests
- Support projects / initiatives as assigned
- Lead team efforts in building team Service level agreements with business partners
- Support efforts to drive efficiencies into core team processes
- Support efforts to build and maintain architectural views of team applications
- Support business lines to ensure consistent data movement controls across the department
- Support mediation of data issues, ownership, roles and responsibilities
- 2-4 years of related experience
- Bachelor’s degree or related discipline is a required
- Experience in supporting change management and/or project management
- Experience related to Data movement as it relates to SOX process
- Analytical skills and ability to execute ad hoc and baseline reporting using SAS and SQL
- Comfort in working closely with management at various levels
- Excellent Excel and PowerPoint presentation skills
- Previous experience working with Peoplesoft Accounts Receivable
- Knowledge of SQL, Microstrategy, SAS, MS Access and/or other data queries a plus
16
Analyst, Settlement Operations Resume Examples & Samples
- Execute the daily settlement operation process for all settlement service processing cycles
- Manage settlement collection of customer receivables and payables processing
- Complete monthly billing reviews and daily settlement forecast analysis
- Serve as subject matter expert for Operational issues and demonstrate ability to identify areas for enhancement/process improvement
- Ensure processing compliance with established internal and external standards
- Respond to Settlement customer inquiries and Help Desk needs
- Support project management functions by gathering key data, preparing monthly metrics for management reporting, and ensuring compliance with established management procedures
- Research special topics and develop reporting as assigned
17
Settlement Operations Mgr Resume Examples & Samples
- Managing payment processing to include ACH, Wire, and check. Performing audits for completeness and accuracy
- Managing SOX key controls, including documentation of control evidence, and testing
- Managing and mentoring staff members
- Managing through metrics and high degree of knowledge of key process and key volume indicators
- Knowledge of Mortgage Insurance and Credit Enhancements
18
Settlement Operations Manager Resume Examples & Samples
- Provide coaching to analysts, contribute to staff goals setting and performance appraisals, and coordinate staff training and coverage to ensure adequate level of cross training for appropriate coverage of business responsibilities
- Develop a strong understanding of the process and systems that support the operation to effectively troubleshoot operational issues and continuously evaluate existing processes to enhance them or develop new ones to increase the efficiency of activities and reduce operational risk
- Contribute to the management of relationships with counterparties, external parties, vendors, etc. as they relate to CSS business activities
- Three or more years of financial services operations experience
- Demonstrated ability to think critically, assimilate new information, make sound decisions, manage multiple responsibilities and respond effectively in time pressured situations or to meet tight deadlines
- Strong interpersonal skills, including the ability to proactively forge and maintain effective working relationships with staff and management
- Strong verbal and written communication skills to appropriately convey information to staff, management and others. Effective presentation skills are also desirable
- Demonstrated ability in taking on initiative and in being self-directed
- Bachelor's level degree in business, finance, economics or related field
- Experience on projects or in managing projects is a plus. Experience in querying, managing, and manipulating data using Excel, Crystal, or Access is a plus
19
Specialist, Settlement Operations Resume Examples & Samples
- Under moderate to close supervision, performs routine or basic functions according to department and industry guidelines
- Review Executing Prime Broker paperwork and process documents
- Perform daily settlement of Physical securities, including all aspects of preparing securities for delivery, tracking items in-transit, and submitting securities for deposit when received
- Monitor and resolve issues with Physical fails tracked in Obligation Warehouse
- Consistently review and process email requests at a high volume
- Process all Free Delivery requests
- Back up Free Receive desk upon request
- Report all daily Free Delivery and Free Receive activity to the Cost Basis team for processing
- Prepare weekly and monthly suspense accounts and balance sheets for accounting
- Process and journal the firms End of Day NSCC settlement figures
- Retrieve and distribute interoffice and US mail amongst the department
- Consistently finish daily tasks and regular assigned responsibilities
- Assist with special projects assigned by supervisor or manager
20
Settlement Operations Supervisor Resume Examples & Samples
- Managing a team of analysts responsible for system balancing and reconciliation, merchant funding, card scheme settlement and GL entries
- Supervising team members to ensure all processes are consistently followed and exceptions are properly managed
- Leadership skills and ability to motivate and coach employees to perform at peak standards
- Providing ongoing support and mentoring to team members
- Reviewing team members’ feedback and resolving any issues or conflicts
- Identifying training needs within the team
- Planning and scheduling the team’s workload
- Setting clear team goals and objectives
- Ensuring that all work is completed with the agreed service levels
- Providing performance feedback to both the team and individual team members
- Holding biweekly team meetings and monthly 1-2-1 meetings with team members
- Escalating to management any issues that may hinder Settlement Operations from reaching agreed service levels
- Providing regular feedback to the Head of Operations on team and individual performance
- Interacting with other team members and management to improve the efficiency and effectiveness of the unit
- Adhering to and contributing to First Data processes and procedures
- Assisting in the recruitment and training of new team members
- People management skills
- Leadership skills. Self-motivated, with the ability to motivate, support and mentor others
- Comfortable communicating with employees of all levels within the company
- Organised, logical and professional at all times
- Client focused, with the ability to identify, empathise with and satisfy client needs
- Quality focused with attention to detail
- Ability to schedule and prioritise tasks in a manner that optimises efficiency and effectiveness
- Good interpersonal skills with a high level of integrity
- Ability to work under pressure to tight deadlines, with a commitment to service delivery
- Proficiency with Microsoft Office products
- Knowledge of Visa/MasterCard regulations preferable
- A minimum of 4 years’ experience in an accounting operations or reconciliation environment
- Previous experience of People Management preferable
- Previous experience in a banking or bankcard related environment preferable
- Previous experience of a multi-currency environment preferable
- Previous experience of employee supervision an advantage
- Third level qualification in accounting related field an advantage
21
Tcio Post Settlement Operations Resume Examples & Samples
- Aggregating and managing the interest rate risk of the firm’s four main lines of business (LOBs), primarily through a ~$300 billion global investment securities portfolio
- Managing the firm’s funding and liabilities through ~$250 billion in long-term debt and other funding sources, and managing nearly $400 billion of short term cash deployment activities
- Aggregating and managing the firm’s liquidity risk, including deploying the firm's excess liquidity. Also responsible for compliance with both internal and regulatory liquidity requirements
- Aggregating and managing the firm’s structural foreign exchange risk
- Risk managing Mortgage Servicing Rights (MSR) on behalf of the Mortgage Bank
- Managing the ~$14 billion company-sponsored retirement plan
- Keenly understand all key processes supporting daily reconciliation processes of Nostro and Security position balances
- In close association with colleagues across the Firm, utilize reconciliation tools and other control procedures to identify and resolve trade/position/nostro discrepancies in a timely manner. Escalate issues as necessary and distill key messages for management consumption
- Develop and maintain key metrics to indicate health of individual processes
- Prepare ad hoc analyses to provide historical context, support business arguments, and/or ensure accuracy of results
- Participate in the identification or development of technology to support new business flows
- Generate test cases and execute user acceptance testing to ensure new technology delivers and functions as expected
- In support of business initiatives, participate in global working groups with colleagues from other disciples or other regions. Deliver substantive and meaningful contribution to group’s work product
- Build and maintain strong business, operations and technology relationships
- Develop written procedures covering all aspects of required business as usual tasks
- Participate in cross-functional training to ensure adequate coverage
22
Operator on Listed Derivatives Settlement Operations Resume Examples & Samples
- Bachelor or Master in Finance
- 1 year of financial, banking experience with an emphasis in Operations Management,
- Knowledge of Listed Derivatives would be strongly appreciated
- High adaptability
- Capacity to be autonomous
- Ability to analyse
- Ability to manage stressful situation
- Sensitive to the risk management
- Ability to collaborate
- Communication skills
- Client focus skills
- Team spirit
23
Associate Settlement Operations Tokyo Resume Examples & Samples
- New Client & domestic fund account opening & maintenance
- Regulatory & Exchange reporting
- Reconciliation of books and closed out account
- Corporate Actions & dividends payment process
- Settlement Accounting and Bank Reconciliations
- Settlement of Stocks and Funds for Equities trades
- Equities Finance : Failed trade coverage
- Ad hoc request for KPI etc
- Candidate must be a native level Japanese speaker with business level English fluency (verbal and written)
- Internship/work experience with an investment bank or custodian service company , though not mandatory
- Good interpersonal skill and team player
24
Accounting Manager Settlement Operations Resume Examples & Samples
- Develops, leads, manages and motivates staff
- Monitors staff performance, works with Human Resources on issues, works with employees to implement goals and document progress
- Directs personnel activities of staff (i.e. hires, trains, appraises, rewards, motivates, disciplines and recommends termination as necessary, etc.)
- Maintains general recon clearing systems and staff, directing settlement reconciliation activities (i.e., clearing level reconciliations and balancing activities, providing business support etc.)
- Designs operational procedures and processes that meet audit standards and improve efficiency
- Ensures timely and accurate compilation, analysis and reporting of recon data
- May work with external consultants or auditors to provide required information and ensure proper recordkeeping for historical purposes
- Develops, implements, and maintains systems, procedures, and policies
- Participates in annual audits and special projects
- Identifies areas of potential improvement
- Performs other related duties as assigned; including but not limited to financial analysis, high level reporting, business support and decision making
- Requires strong management skills
- Requires strong organizational, team building, coaching and mentoring skills
- Requires extensive knowledge of electronic payment (wire, ACH, et. al.) processing, flows, concepts and principles including settlement clearing processes
- Requires extensive knowledge of banking functions and cash management principles; including trade settlement
- Ability to identify, address and resolve employee related issues
- Strong analytical, statistical, and problem solving skills
- Ability to utilize judgment in decision making process and decisions related to job tasks
- Ability to meet tight deadlines
- Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
- Ability to communicate effectively with all levels of management in an organized, professional manner
- Skill in productivity, planning, and workload management
- Ability to design, document, and implement process improvements
- Strong technical acumen – knowledge of data set/database concepts
- Strong system management/control experience
