Mgr, Product Management Resume Samples

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DH
D Harvey
Darby
Harvey
24236 Walter Ridges
Dallas
TX
+1 (555) 498 4280
24236 Walter Ridges
Dallas
TX
Phone
p +1 (555) 498 4280
Experience Experience
10/2015 present
Philadelphia, PA
Senior Mgr, Product Management
Philadelphia, PA
Senior Mgr, Product Management
10/2015 present
Philadelphia, PA
Senior Mgr, Product Management
10/2015 present
  • Product strategy - Conduct market and competitive analysis and leverage existing research and data to identify market opportunities. Translate market opportunities into concrete product strategy and tactical roadmaps
  • Product operations - Evangelize and communicate product vision and capabilities to internal and external customers at all levels. Define and own go-to-market strategies and execution of product launches. Define, monitor, and report key performance indicators and other metrics for products owned. Conduct A/B split tests
  • Responsible for the daily activities of a team
  • Oversees product budgets, schedules, and performance standards to meet operating plan
  • Delivers product that introduces new capabilities to the organization
  • Ensure the adherence to product management methodology and best practices
  • Manages and ensures that team drives Agile project inception and iteration meetings
10/2008 06/2015
Chicago, IL
Senior Mgr Product Management
Chicago, IL
Senior Mgr Product Management
10/2008 06/2015
Chicago, IL
Senior Mgr Product Management
10/2008 06/2015
  • Manage the Purchasing group to develop and build supplier relationships and lead supplier strategy for key aftermarket product lines. Identify opportunities to improve supply base and support efforts to achieve these improvements
  • Establish business strategies to grow net sales and margin for each product group and execute to that strategy, including products offered, positioning and channels. Determine and manage tiering and branding as part of that strategy
  • Work closely within the organization to maintain and improve customer relationships, solve customer issues and identify new ways to improve service
  • Develop and execute training in support of products, including Regional Training, Totaline University and other venues
  • Lead and execute quarterly List price and Price Modification reviews Support and drive all aspects of ACE and quality within Category Management
  • Build and managing the team of Product Managers and Field Application Engineers (FAE’s)
  • Develop product roadmaps that aligns with business strategy
08/2003 06/2008
Los Angeles, CA
Mgr Product Management
Los Angeles, CA
Mgr Product Management
08/2003 06/2008
Los Angeles, CA
Mgr Product Management
08/2003 06/2008
  • Creates KPI reports to track product revenue, profit, and retention performance by division, region, and sales channel
  • Develops and manages product roadmap, from concept through sun-setting and/or conversion
  • Coordinates research and testing efforts, from development to post-service to renewal/retention
  • Establish and implement methods for measuring the internal and external value delivered
  • Develops and maintains strong relationships with key stakeholders, including regular communication
  • Manages the entire product line life cycle from strategic planning to tactical activities
  • Provides data analysis into sales and costs drivers
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of California, Berkeley
Bachelor’s Degree in Business
Skills Skills
  • Solid understanding of financial responsibilities
  • Strong organizational and program management skills
  • Experience leading a team of professionals
  • Ability to lead a team of resources across many departments
  • Strong communication, negotiation, analytical, and presentation skills, both verbal & written
  • Ability to work with multi-functional teams such as product management, technical support, services engineering, legal, sales, marketing communications, and customer program management to develop the scope of work and deployment schedule
  • Ability to develop price and costing models based from service templates and methods
  • Spreadsheet skills to perform costing and pricing using a modeling template
  • Interaction with sales and customers to further define the request and clarify the scope being delivered and setting proper customer expectations
  • Support the team with unplanned activities as they arise to support the scoping and quoting of services across the organization
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1

Mgr, Product Management Resume Examples & Samples

  • BA/BS, MBA or equivalent highly preferred
  • 5-7 years of experience leading product, program, engineering, or project functions, preferably in a software development or electronic information industry
  • In-depth knowledge of product management and evaluation processes
2

Mgr, Product Management Advanced Systems Resume Examples & Samples

  • Research, develop and manage product modification projects from conception through launch
  • Ensure coordination and interface with web developers, UI developers, engineering design centers, manufacturing and quality to ensure continuous focus and timely execution of projects
  • Manage team of professions through a gated product development process
  • Research, develop and manage customer focused applications, processes and tools
  • Clearly articulate product features and value in public speaking events such as distributor, dealer, sales and recruitment meetings
  • Differentiate and position the products to ensure customer value and optimize business return
3

Senior Mgr Product Management Resume Examples & Samples

  • Develop and coordinate common business strategies with residential and commercial businesses within NA HVAC
  • Establish business strategies to grow net sales and margin for each product group and execute to that strategy, including products offered, positioning and channels. Determine and manage tiering and branding as part of that strategy
  • Identify and drive new product opportunities, including managing the New Product Introduction process within RC
  • Develop and build sales tools to support product sales, including cataloging, product selection tools, product literature and other related activities
  • Develop and execute training in support of products, including Regional Training, Totaline University and other venues
  • Forecast sales, margins and SOEs on a monthly basis
  • Work closely within the organization to maintain and improve customer relationships, solve customer issues and identify new ways to improve service
  • Manage the Purchasing group to develop and build supplier relationships and lead supplier strategy for key aftermarket product lines. Identify opportunities to improve supply base and support efforts to achieve these improvements
  • Set pricing strategy and execute against that strategy for all RC Channels and customers. Evaluate and approve price modifications as required
  • Lead and execute quarterly List price and Price Modification reviews Support and drive all aspects of ACE and quality within Category Management
  • Support product inquiries from Customer Service and Sales Team
  • Perform ad hoc business analysis, competitive reviews and data research as needed to support RC business initiatives
4

Senior Mgr, Product Management Resume Examples & Samples

  • Responsible for the daily activities of a team
  • Oversees product budgets, schedules, and performance standards to meet operating plan
  • Delivers product that introduces new capabilities to the organization
  • Products have significant organizational change impact and require Sr Leadership engagement and alignment to ensure success
  • Ensure the adherence to product management methodology and best practices
  • Advises on roadmap development, concept validation, requirements definition, and feature prioritization
  • Manages and ensures requirements approach for key customer facing features
  • Manages and ensures that team drives Agile project inception and iteration meetings
  • Manages gathering input from a variety of internal stakeholders, external resources
  • Commits time, focus and energy on the development, coaching and performance feedback for each Associate
  • Funnels organizational communication and direction to the team
  • Advocates for team by moving decisions forward and eliminating barriers
  • Identifies and selects the right talent to support the Greatness Agenda
  • Responsible for the delivery of excellence in quality and service levels
  • 7+ years of experience in technology
  • 2+ years of progressive management experience
5

Mgr, Product Management Advanced Systems Resume Examples & Samples

  • Research, develop and manage new product offerings and product modification projects from conception through launch
  • Manage team of professionals through a gated product development process
  • Understand barriers to product adoption. Develop and implement solutions to accelerate market share gain
6

Mgr, Product Management Advanced Systems Resume Examples & Samples

  • BA/BS degree with 6-10+ years experience
  • MA/MS degree with 4-7+ years experience
  • PhD degree with 2-4+ years experience
7

Mgr Product Management Resume Examples & Samples

  • Specifies market requirements for current and future capabilities and baselines by conducting market research supported by on-going visits to customers and the user base
  • Drives a solution set across development teams (primarily PMO, Development/Chief Engineering) through market requirements, product contract, and positioning
  • Develops and/or supports the implementation of a OU-wide go-to-market plan, working with all programs and other organizations as required to execute
  • Knowledgeable in ISR technology market
  • 8+ years of program management or technical leadership experience
  • Computer Science or Engineering degree
  • This position requires travel to customer, end users, and non-customer sites (15%)
8

Senior Mgr Product Management Resume Examples & Samples

  • Responsible for leading the EMEA business development activities related to Sensors
  • Build and managing the team of Product Managers and Field Application Engineers (FAE’s)
  • Responsible for growth in the EMEA sensors business managing the revenue plan including forecast
  • Responsible for the profitability of the EMEA Sensors business
  • Manage the EMEA team in line with annual cost budgets
  • Effective and logical reporting to leadership on state-of-the-business
  • Excellent interpersonal skills; excellent presentation skills
  • Ability to quickly learn and use TE business analysis tools
  • Business skills and knowledge of global market assessment, product specifications, product development, competitive analysis, pricing development, forecasting, asset management, marketing communication planning/tactics and financial analysis
  • Able to work on complex problems where analysis of situations or data requires in depth evaluation of various factors
  • Able to exercise good judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results
  • Able to function well in a changing environment
  • Able to plan and organize divergent business activities
  • In depth understanding of the relevant technology and business area
  • Must work collaboratively and receive input from internal teams to identify and define strategic plans, identify product development opportunities and execute successfully
  • Able to implement product life cycle management tactics
  • Able to manage within matrix organizations
  • Goal orientated
9

Mgr Product Management Resume Examples & Samples

  • Experience managing a team of Product Managers to deliver results and measure their success
  • 7+ years product management or related experience
  • 3+ launched start to finish consumer-facing online/mobile products/services
  • Previous fashion experience, such as product development, buying, marketing, design
10

Mgr Product Management Resume Examples & Samples

  • Manages in-life product performance – sales, profitability, cancels, renewals, etc
  • Leads a dedicated team to support and drive success of the product line
  • Liaises with internal partners in strategic planning, promotions, positioning, and creative development
  • Develops and maintains strong relationships with key stakeholders, including regular communication
  • Coordinates research and testing efforts, from development to post-service to renewal/retention
  • Develops and manages product roadmap, from concept through sun-setting and/or conversion
  • Identifies opportunities for process/business rule improvement to drive efficiency and results
  • Builds plans that represent all customer, internal and external
  • Identifies market, segment, and channel opportunities
  • Creates KPI reports to track product revenue, profit, and retention performance by division, region, and sales channel
  • Creates data insights that allow product to optimize service offers within region
  • Provides data analysis into sales and costs drivers
  • Experience in strategic development and marketing implementation preferred
  • Adaptability and agility in changing circumstances; handling multiple priorities and deadlines
  • Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
  • Ability to interpret trends and patterns
  • Ability to coach and train
11

Hdqc Senior Mgr Product Management Resume Examples & Samples

  • Work with the QC leadership team to define and document the QuoteCenter's product strategy pillars: identity, vision, mission
  • Create and maintain the high-level QuoteCenter product roadmap
  • Develop and mentor the product management discipline on the team: develop the theory & practice within product areas
  • Define, hire, and train the product manager and product analyst roles; create a team assimilation and integration plan, manage allocation and deployment to QC product areas
  • Select and introduce product management tools and pattern
  • 25% - Manage a Product Management team in defining a world-class customer experience that bridges the online and multi-channels; Gain a thorough understanding of customer needs and use that knowledge to create a product roadmap with their team which delivers site features that provide customers with an unparalleled shopping experience
  • 25% - Maintain a product & feature roadmap and manage prioritization and trade-offs among customer experience, site performance and operational support load. Ensure team writes complete & detail-oriented product requirements documents; Ensure clear communications of requirements to the business, design, usability & development teams
  • 15% - Proactively identify and resolve strategic issues that may impair the teams ability to meet strategic, financial, and technical goals; As the subject matter expert, forecast, monitor, understand and report on teams product lines and own the overall results
  • 15% - Create buy-in for their product vision both within the online team and with key enterprise stakeholders; Lead cross-functionally to ensure Home Depot implements the business vision efficiently
  • 10% - Leverage their thorough understanding of the retail industry, its seasonality and global business trends/events, and competitor/industry developments when managing priorities and trade-offs on their product and feature roadmap
  • 10% - Identify and assess the value of technology licensing with new vendors to deliver on innovative customer experience features
  • Recent experience in a relevant software product management role is required
  • Recent experience operating in a leadership capacity, i.e. managing project teams or direct management is a bonus
  • Proven ability to digest high level problems and move through the process of questioning, analyzing, and troubleshooting to defining potential solutions, gaining stakeholder buy-in and collaborating with necessary teams to execute strategy
  • Excellent communicator in both verbal and written form
  • Polished presentation skills, creating materials and presenting to various levels of management
  • Big picture thinker able to operate effectively at 30,000 foot view, but also able to get into the details when necessary
  • Strong story teller, is able to formulate cohesive messages with meaningful and impactful points that resonate with target audience
  • Self-starter, requires little to no direction to be effective at role
12

Senior Mgr, Product Management Resume Examples & Samples

  • Define a strategy and product roadmap to create the best in class experience for Media categories across all devices while managing UX, TPM and PM team
  • Coordinate work with partner teams on two major product launches in 2017
  • Optimize the product and feature roadmap and manage prioritization and trade-offs among customer experience, time-to-market, and operational support load
  • Write detailed product requirement documents and ensure clear communication exists with the business, design, and development teams
  • Create buy-in for the strategic vision and product roadmap across retail and platform teams
  • Work closely with central UX, engineering and business leadership to deliver the product vision
  • Identify, measure, and improve key customer experience metrics
  • Write executive communication and regularly present to senior leaders
  • Driving adoption of key features to ensure broad coverage and consistency across categories
  • Professional experience in product management with approximately 8+ years’ experience
  • 2+ years’ experience in a people management role
  • Customer-facing retail experience, especially eCommerce
  • 3+years experience in managing product management teams in the technology space
13

Asst Mgr, Product Management Resume Examples & Samples

  • Program Management: focus on building and driving the most efficient and effective ways to manage back and front office processes in support of the maintenance of the program in active markets, incl. fulfillment processes performances, knowledge management and vendor management. (50% time)
  • Project Management: focus building and driving the most efficient and effective ways to deploy existing membership capabilities in assigned markets and schedules; this includes working with multifunctional teams locates across the globe. (30% time)
  • Product Delivery: focus on searching for opportunities to improve the member experience across multiple channels and products, creating user stories, gathering relevant requirements and monitoring the expected outcome on an on-going basis. (20% time
14

Asst Mgr, Product Management Resume Examples & Samples

  • Help to define a product vision and strategy
  • Monitoring industry trends to inform product strategy
  • Gather requirements
  • Lead a SCRUM team of Engineers, Designers, and Content writer as a Product Owner
  • Work cross-functionally with Operations, Content, Marketing, and Sales/BD to bring products to market
  • Define and analyze metrics that inform the success of products Preferred
15

Senior Mgr, Product Management Resume Examples & Samples

  • Manages activities of a product line and/or product family through first level managers and exempt specialists
  • Develops and establishes operational policies within area managed. May participate in development of functional strategy
  • Has overall responsibility of developing and administering budgets, schedules, and performance standards for the organizational unit
  • Manages employees that perform similar or related tasks. Includes some strategic planning for a product line and/or product family
  • Participates in the development of overall objectives and long-term goals of the organization. Erroneous decisions would normally have serious effect on the success of the product family or company operations
  • Considered first or second level of management with human resource responsibilities. Responsible for defining and realizing market share, profitability, and other key metrics as goals for a product portfolio
  • Able to identify business development opportunities in the form of alliances, partnerships, acquisitions, which enable growth of the business, line beyond organic limits
  • 201044
  • Cross-Functional skill
16

Mgr, Product Management, Platform Resume Examples & Samples

  • Bachelor’s Degree and/or equivalent work experience required
  • 5+ years of experience in data analysis, development, reporting, or business intelligence
  • Unique blend of business and technical savvy skills as well as an innovative perspective on problem solving
  • Familiarity and comfort working with product teams delivering product via agile with scrum or other enterprise agile approaches
  • Demonstrated success as a Product Manager in product lifecycle management including
  • Product monitoring and evaluation
  • Product optimization and extension
  • Soft skills to quickly gain the confidence, trust and support of internal clients and stakeholders
  • Excellent written, presentation, communication and listening skills
  • Strong problem solving experience
  • SAFe (Scaled Agile Framework)
  • Automotive industry
  • CRM
17

Senior Mgr, Product Management Resume Examples & Samples

  • Develop product roadmap aligning with the business plan of Nexxus Social products
  • Manage external partnerships with vendors and technology providers
  • Manage external partnerships with digital agencies
  • Manage end to end analytics projects and oversee related tasks such as converting business requirements into technology and services deliverables, solution configuration and analysis delivery, implementing pharmacovigilance procedures, providing timely status update reports, following communication protocols and ensuring customer satisfaction though quality output
  • Train offshore delivery teams on business and technology requirements for analytics projects and ensure that the teams are updated with skills and ready for delivery
  • Work with implementation and product delivery teams to install, configure and integrate the technology product portfolio and service offerings to serve project requirements
  • Based on the client requirements, help onshore team in ideating new offerings, develop initial prototypes and coordinate between onshore and offshore teams for implementation
  • Conduct feasibility studies to establish preferred approach and methodology, estimate project costs for technology and service delivery and ensure compliance during the project
  • Develop solutions for syndicated and ad-hoc social media analytics projects and service offerings; deduce/conceptualize disease area related or brand performance related KPIs for inclusion in the technology solution as well as qualitative analysis reports
  • Develop proposals, teasers, proof of concepts, and conduct background research on on-going basis to support sales opportunities
  • Participate in sales opportunities to help the sales teams with product demonstrations, capability presentations and demonstrating value of offering
  • Consolidate findings from projects, RFPs and proposals and utilize insights to strengthen analytics offerings, track project performance, identify areas of improvement, and based on past experience/existing capabilities, suggest and implement improvement initiatives
  • Analytical skills and problem solving abilities
  • Ability to generate actionable insights by quantitative and qualitative analysis of unstructured data e.g. social media data or online information
  • Detail orientation and ability to manage complex analytics process and methodologies
  • Good written and verbal communication skills and business presentation skills
  • Ability to effectively communicate across all levels of the organization, strong interpersonal skills, ability to coordinate cross functionally in multi-cultural environments
  • Strong planning and administrative skills, leadership skills and ability to motivate teams and mobilize project delivery
18

Mgr, Product Management Resume Examples & Samples

  • Strong organizational and program management skills
  • Ability to lead a team of resources across many departments
  • Strong communication, negotiation, analytical, and presentation skills, both verbal & written
  • Ability to develop price and costing models based from service templates and methods
  • Spreadsheet skills to perform costing and pricing using a modeling template
  • Ability to work with multi-functional teams such as product management, technical support, services engineering, legal, sales, marketing communications, and customer program management to develop the scope of work and deployment schedule
  • Interaction with sales and customers to further define the request and clarify the scope being delivered and setting proper customer expectations
  • Support the team with unplanned activities as they arise to support the scoping and quoting of services across the organization
  • 2+ years Proposal Management experience required
19

Mgr, Product Management Resume Examples & Samples

  • Designing innovative product features based upon industry requirements for Life Sciences content management applications
  • Authoring high quality design and functional specifications within an agile methodology
  • Interacting with customers, services, and sales to understand business needs
  • Conducting market research and competitive analysis
  • Working to ensure that test suite accurately tests defined requirements
  • Preparation of related materials such as training materials and client User Acceptance Test materials, release notes, etc
  • Providing support to areas of the organization including: QA, Support, Professional Services, Marketing, and Sales
20

Senior Mgr, Product Management Resume Examples & Samples

  • Designing industry leading products supporting the commercial aspects of life sciences organizations, including, but not limited to, promotional materials and medical information
  • Management applications
  • Providing thought leadership through white papers, blog posts, conference presentations, industry group participation, and other forums
  • Providing market research and competitive analysis
21

Mgr Product Management Resume Examples & Samples

  • Establish, evangelize and implement a product roadmap for media and retail Platform segments that deliver new value to enterprise clients across markets including incremental Cox Automotive integrations that delight users and differentiate Cox in the market
  • Collaborate with Product Management, User Experience and Product Development across Cox Automotive to ensure our integration roadmap aligns with our client’s needs, corresponds to our internal needs and objectives, are easy to adopt by our teams and are easy for our dealer clients to understand and leverage
  • Work closely with clients to establish our product vision and evangelize the benefits and value of a product-centric approach to software and solutions while creating configurations or themes that enable specific brands
  • Ensure business cases for products and programs are well defined and built in a manner that drives the appropriate engineering or operational prioritization and associated investment levels
  • Ensure that market and Product Requirement documents are comprehensive enough to clearly define user “acceptance criteria” to the extent that they can be transformed into a specification document by engineering to be executed upon by development teams
  • Act as a senior Product Management leader on 1+ Agile Release Train(s) responsible for the associated partner solutions. This individual will work closely with product managers, architects and the scrum teams themselves. As a result, he or she must be adept at spanning the strategic to the tactical realms
  • Works with clients and client facing teams (Sales, Program Managers, client services and training) to understand market needs and areas of opportunities; continuously monitors product performance and market competition
  • Establish and implement methods for measuring the internal and external value delivered
  • Create business cases for products defined and built in this area in order to help drive the appropriate engineering or operational investment levels, as well as expected revenue growth
  • Collaborate with cross-functional teams around all aspects of product design through to delivery
  • Motivate teams and team members to tackle challenging high value product development in order to help Cox Automotive achieve its vision around product integration
  • Bachelor’s Degree or equivalent experience required. MBA or relevant Master's Degree preferred
  • 5+ years of experience with a focus on product development and product management or a job function relevant to the business unit. Automotive industry experience preferred, but not absolutely necessary
  • Experience managing and / or mentoring product personnel. Proven ability to manage performance to successful outcomes
  • Travel as necessary (Anticipated trips 2-8 annually) to internal team and/or client solutioning meetings
  • Strong understanding of Product Management principles and practices, from requirements gathering to implementation and support
  • Practical knowledge of Agile product development and team practices
  • Prior experience working on software/platform enablement products, automotive retail, SAAS, API-based products, etc
  • Proven thought leader who understands how to prioritize requirements based on business value
  • Motivate teams and team members to tackle tough but high value product development in order to help Cox Automotive achieve its vision around product integration
  • A strong sense of self-motivation
  • Strong ability to rapidly shift between projects and balance priorities
  • Ability to translate business goals to specific action and priorities for a team
  • Manager must relate well to diverse people, inside and outside the organization; build appropriate rapport, constructive and effective relationships and use diplomacy and tact
  • Experience influencing product development decisions across multiple business units through collaboration and shared vision
  • Strong coaching, mentoring and problems solving skills
22

Senior Mgr, Product Management Resume Examples & Samples

  • Defines vision, goals, supporting business metrics success indicators, and the strategic roadmap for new offerings or existing systems, identifying key features that drive customer value, and driving the prioritization and execution of engineering efforts. Ensures cross teams understand the business objectives
  • Establishes the team’s culture, and oversees the team’s performance and morale
  • Works with discipline peers to align priorities, processes and people appropriately
  • Builds, adapts, and runs operational processes that synchronize team/organization workflow
  • Drives collaboration across feature teams and ensures that the right people with the right knowledge and expertise are involved. Begins to find ways accomplish more by enabling others
  • Performs supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates
  • Master’s degree and 6+ years, Doctorate degree and 4+ years
23

Senior Mgr, Product Management Resume Examples & Samples

  • Senior individual contributor role that provides leadership to a team responsible for service planning, readiness and serviceability product management for several of Dell EMC’s CPSD , including the Partner Services strategy, as part of the business plan of record
  • Responsible to drive the development of serviceability investment goals, operational metrics and targets as well as drive a serviceability product roadmap leveraging Customer Support (CS), Managed Services, Professional Services and the services enablement team
  • Teams with logistic and parts planning, Global HW Engineering and CPSD engineering leadership on the Customer and Field Replaceable Unit strategy to optimize the customer experience and minimize cost
  • Teams with Customer Experience team, quality and engineering in reviewing in market product performance to prioritize future product improvement investments
  • Responsible for balancing investment in cost of service/scale initiatives with market penetration goals that change throughout a product’s lifecycle
  • Demonstrate effective blend of strong leadership and an entrepreneurial spirit
  • Leverage Dell EMC’s best-in-class processes and standards while shaping and defining any new or evolving needs for the business to ensure go to market success and highest level of Customer Experience
24

Senior Mgr, Product Management Resume Examples & Samples

  • 3+ years of Life Sciences MCM experience with extensive client interactions
  • This position may require travel to customer and non-customer sites
  • Proven experience in software marketing / product management / professional services
  • Excellent knowledge of the Pharmaceutical CRM & Territory Alignment application domain
  • Experience with agile methodologies