Medical Practice Manager Resume Samples

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ET
E Torphy
Elijah
Torphy
27814 Aiden Flat
Phoenix
AZ
+1 (555) 727 7922
27814 Aiden Flat
Phoenix
AZ
Phone
p +1 (555) 727 7922
Experience Experience
Chicago, IL
Medical Practice Manager
Chicago, IL
Johns Inc
Chicago, IL
Medical Practice Manager
  • Develop, implement, and maintain a budget for the practice
  • Interact respectfully and courteously with all patients, visitors, and colleagues
  • Act as role model to staff for quality patent relations and customer service
  • Recognize emergency situations and immediately notify proper personnel
  • Ensure staff is aware of proper procedures and protocols related to safety and security and follow these consistently
  • Act as information source for patients and staff
  • Address and resolve conflicts with staff and patients in a positive, professional, and respectful manner. Ensure lead physician is kept informed of outcomes
present
Phoenix, AZ
Medical Practice Manager
Phoenix, AZ
Cassin-Murray
present
Phoenix, AZ
Medical Practice Manager
present
  • Develop quality improvement benchmarks for hiring and retention of staff
  • Implement staff development metrics for identifying problems, solutions and follow-up
  • Monitor staff development goals and training in order to promote retention and growth
  • Responsible for effective management of medical record functions
  • Provide patient education and community referral information
  • Perform additional duties as directed
  • Establish a plan for collecting patient balances specific to site
Education Education
Bachelor’s Degree in Self Motivation
Bachelor’s Degree in Self Motivation
San Diego State University
Bachelor’s Degree in Self Motivation
Skills Skills
  • Able to concentrate on fine details with constant interruption
  • Ability to work effectively and collaboratively with various students, parents, coworkers, and departments
  • Excellent verbal and written communication skills
  • Demonstrated ability to organize and manage multiple tasks
  • Demonstrated ability to react calmly and effectively in emergencies
  • Demonstrated ability to react calmly and effectively in conflictual situations
  • Computer skills with intermediate to advanced knowledge of Excel and other Microsoft Office software
  • Knowledge of accounting principles
  • Able to understand and relate to complex theories behind several related concepts
  • Positive attitude and ability to adapt to change with equanimity
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6 Medical Practice Manager resume templates

1

Medical Practice Manager Resume Examples & Samples

  • Direct and Coordinate various personnel functions including but not limited to hiring, performance appraisals, promotions, transfers and vacation schedules; Coordinates the training for new personnel
  • Maintain comprehensive knowledge of coding, claims processing and third party payers
  • Responsible for effective management of medical record functions
  • Maintain knowledge of accounting functions
  • Develop, implement, and maintain a budget for the practice
  • Monitor, verify and reconcile expenditure of budgeted funds in conjunction with Lead Physician
  • Establish a plan for collecting patient balances specific to site
  • Utilize effective staffing patterns with minimal use of temporary support
  • Establish schedules, task assignments and allocate manpower space and equipment to ensure effective patient care
  • Interact respectfully and courteously with all patients, visitors, and colleagues
  • Act as role model to staff for quality patent relations and customer service
  • Recognize emergency situations and immediately notify proper personnel
  • Ensure staff is aware of proper procedures and protocols related to safety and security and follow these consistently
  • Act as information source for patients and staff
  • Address and resolve conflicts with staff and patients in a positive, professional, and respectful manner. Ensure lead physician is kept informed of outcomes
  • Develop quality improvement benchmarks for hiring and retention of staff
  • Monitor staff development goals and training in order to promote retention and growth
  • Implement staff development metrics for identifying problems, solutions and follow-up
  • Provide patient education and community referral information
  • Assess the need for a marketing plan for the practice
  • Demonstrate true leadership skills and promote mutual respect, tact, team building and cooperation among teammates and Providers
  • Conduct regular monthly meeting with teammates and providers and hold teammates debriefing sessions to assess teammate customer service environment with the goal of improving customer satisfaction
  • Assist new and existing teammates whenever needed without being asked
  • Foster good communication between front and back office to facilitate patient flow and care
  • Actively support and incorporate the Group’s purpose and vision into daily activities. Promote an environment that embodies the core values of excellence through compassion
  • Maintain confidentiality of all information related to teammates and patients. Collect, safeguard and share confidential information in accordance with the Health Information Portability and Accountability Act policies and procedures as outlined in the Employee Handbook
  • Demonstrate service excellence and positive interpersonal relations in dealing with others, including patients, coworkers, management, and companies and individuals outside of the Group, so that productivity and positive relations are maximized
  • Support Patient-Centered Medical Home by participating in team efforts and carrying out functions and tasks delegated by the Lead Physician
  • Perform additional duties as directed
  • B.A. or B.S. with emphasis in healthcare, management, business or other related field or at least 2 years of medical practice management experience or combination of education and experience
  • Advanced credentialing experience working with web based credentialing systems preferred
  • Understanding of HIPAA Regulations, business and clinical operations and basic marketing skills in a cost-effective manner
  • Computer skills with intermediate to advanced knowledge of Excel and other Microsoft Office software
  • Advanced knowledge of computerized medical practice management software, with EMR preferred. These programs to include patient demographics, patient scheduling and patient accounts management
  • Demonstrated quality patient relations and customer service
  • Demonstrated ability to organize and manage multiple tasks
  • Demonstrated ability to react calmly and effectively in emergencies
  • Demonstrated ability to react calmly and effectively in conflictual situations
  • Show initiative which is self-motivated, creative and responsive
  • Knowledge of accounting principles
  • Health insurance policies and regulations
  • Common safety and hazard precautions necessary to maintain a safe work environment, which meets OSHA standards
2

Medical Practice Manager Resume Examples & Samples

  • Primarily responsible for providing complete patient pre-operative and post-operative surgical scheduling functions for the assigned physician
  • Ensures compliance with Federal and State Statues and Health and Human Series and CMS
  • Establishes and assures billing process, medical coding and charge recovery in accordance with CMS guidelines
  • Identifies managed care business opportunities for the physician practice
  • Supervises and creating an outstanding customer service team
  • Supervises appointments scheduling, charge posting information, insurance verification, referral processing, account collection, reconciliations, bank deposits, managing physician’s surgical schedules, as well as other business related appointments and other basic office related tasks
  • Train staff to deliver a high standard of customer service by developing customer service procedures, policies and standards
3

Medical Practice Manager Resume Examples & Samples

  • Coordinates quarterly physician meeting and monthly staff meetings
  • Manages practice staff within established budget to facilitate effective services as follows
  • Interviews, selects, trains, and supervises staff. Evaluates performance, making recommendations for personnel actions and motivation of employees to achieve superior performance
  • Oversees time and attendance coordination for assigned staff, including monitoring overtime and productivity managing timekeeping in Kronos
  • Monitors departmental budget. Explaining variances >5% Ensures appropriate provision and utilization of resources
  • Actively participates in setting, monitoring and achieving goals for the practice
  • Promotes and facilitates continuous quality improvement activities and teams
  • Performs other duties as assigned to meet the goals and objectives of DeKalb Medical
  • BA Preferred
  • Minimum 5 Years experience in management position in healthcare physician setting if no degree (healthcare experience preferred)
  • Basic knowledge of Revenue Cycle Management
  • Demonstrated track record of effective interaction with physicians, staff and system department staff
  • Ability to exercise initiative, sound problem solving, and decision-making
  • Demonstrates tact, versatility and adaptability
  • Demonstrates a high degree of self motivation and directional initiative
  • Skill in gathering, analyzing and interpreting information
  • Excellent interpersonal and communication skills to develop and maintain effective relationships with medical and administrative staff, patients and the public
4

Medical Practice Manager Resume Examples & Samples

  • Ability to function independently
  • Broad perspective, maturity, discretion, confidentiality
  • Ability to work effectively and collaboratively with various students, parents, coworkers, and departments
  • Ability to demonstrate a commitment to the principles of multiculturalism and diversity through involvement and participation in university/division-wide projects and initiatives
  • Positive attitude and ability to adapt to change with equanimity
  • This position also requires extensive collaboration with a variety of people and offices on campus
  • This position requires sophisticated written and verbal communication skills, and involves meetings with students, parents, administrators, and off-campus vendors; and writing memos, and reports
  • A basic understanding of math and basic statistics is required
  • Able to understand and relate to complex theories behind several related concepts
  • Able to concentrate on fine details with constant interruption
  • Able to remember multiple tasks/assignments given to self and others for a long period of time
  • APN or PA-C certificate from an accredited certifying organization and completion of all NP/PA coursework and clinical clerkships from an accredited program
  • 3 year's experience in an ambulatory care setting
  • 3 year's management experience with at least 2 years prior health care management experience
  • Appropriate medical credentials including Colorado RN/Advanced Practice Nurse license or Colorado Physician Assistant certificate, DEA registration/full prescriptive authority, NPI number
  • Experience with the health problems of young adults and women’s health care
  • Eligible to obtain adequate professional liability insurance coverage
  • Excellence in interpersonal, written, and verbal communication with an ability to function independently and show initiative in managing multidisciplinary/interdepartmental personnel and situations
  • Strong and proven skills in patient history taking; physical examination, including gynecology; diagnosis; and treatment with a high technical and professional competence
  • Knowledge of and appreciation for the preventive aspects of health care
  • A broad perspective, maturity, information gathering, and discretion
  • The ability to operate a wide variety of medical equipment, as well as a personal computer, fax machine, and photocopier
  • Demonstrated problem-solving and work flow management skills
  • Familiarity with electronic health records
  • 5 years’ experience in an ambulatory care setting
  • 5 years’ healthcare management experience
  • Prior student health center experience
  • Ability to supervise other staff and medical assistants in an effective manner which supports the goals of Inclusive Excellence