Manager, Team Resume Samples

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GG
G Gleason
Gavin
Gleason
80060 Jennings Hills
Dallas
TX
+1 (555) 312 5928
80060 Jennings Hills
Dallas
TX
Phone
p +1 (555) 312 5928
Experience Experience
Phoenix, AZ
Senior Campaign Manager, Team
Phoenix, AZ
Bednar LLC
Phoenix, AZ
Senior Campaign Manager, Team
  • Establish close relationships with top teams, key volunteer leaders, Board Members, top fundraisers, and sponsors
  • ? Senior Campaign Managers= 4 to 5 years fundraising, recruitment, sales, marketing
  • ? Performs other related duties as assigned
  • Coordinates the key stakeholders in developing the business plan that sets objectives for revenue, recruitment, volunteer engagement, etc
  • ? Maintain a working knowledge of LLS's mission and programs to promote fundraising, research, and patient initiatives
  • ? Provide post event follow ups for future cultivation of new event participation, event opportunities, volunteer leadership, etc
  • ? Establish close relationships with top teams, key volunteer leaders, Board Members, top fundraisers, and sponsors
Boston, MA
IT Manager / Team Lead
Boston, MA
Toy-Bogisich
Boston, MA
IT Manager / Team Lead
  • Follow process management discipline for change management of all systems managed
  • Develop and manage a team of professional resources by training, coaching and conducting performance assessment of team members
  • Work effectively as a team, supporting other members of the team and Venom as a whole in achieving objectives and providing client service
  • Manage the support of RTO IT technologies and services for a range of clients to assist them in meeting business objectives/ goals
  • Contribute to the management team by sharing knowledge / expertise and contributing to sound decisions
  • Manage relationships ensuring timely/accurate communication and resolution of issues
  • Coach team members and provide ongoing feedback to ensure achievement of department and individuals
present
Philadelphia, PA
IT Manager / Team Lead Demand Manager
Philadelphia, PA
Wuckert-Smitham
present
Philadelphia, PA
IT Manager / Team Lead Demand Manager
present
  • Develop the process for analyzing and reporting all program planning and scheduling activities
  • Provide input into the business case tracking and benefits realization activities (with Finance)
  • Develop and implement the estimation process (includes scheduling and metrics)
  • Maintain the scheduling process to optimize resource usage and to complete project on-time and within budget
  • Coordinate meeting with the relevant stakeholders and support decision on whether or not to proceed, postpone, or cancel the project request
  • Provide coaching and overall team leadership for team members and provide regular input into team members’ assessment of performance
  • Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Loyola University Chicago
Bachelor’s Degree in Business
Skills Skills
  • Strong and demonstrable problem solving skills
  • Ability to learn new technologies and processes quickly
  • Knowledge of middleware and messaging technologies - JMS / Middleware / Messaging technologies (e.g Solace), TIBCO suite of Products such as BE, BW, and EMS
  • Ability to work well under pressure in a project oriented environment with tight timelines and imperfect information
  • Strong and effective communicator who is concise and to the point and is effective in conveying their message
  • Experience in and knowledge of financial services industry
  • High attention to detail
  • Ability to work in a collaborative global team environment
  • Database : Basic SQL development and query
  • Ability to follow established processes and guidelines for Change Management, Release Management, Problem and Incident management
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15 Manager, Team resume templates

1

IT Manager / Team Lead Resume Examples & Samples

  • Manage a core dedicated scrum team of Mobile developers, QA, UI/UX Lead, and BSA towards delivering features, capabilities, and enhanced customer experiences on TD's Mobile Apps
  • Accountable for technology delivery of projects within TD’s Canadian Mobile App delivery portfolio
  • Work closely with business primes and product managers to define scope and product direction through requirements gathering, prototyping, and cost assessments
  • Produce status reports to be consumed at project and program levels
  • Inventory, manage, and mitigate project risk proactively
  • Facilitate the resolution of key technical and business oriented project issues
  • Drive best practice in architecture, testing, development and deployment activity
  • Manage stakeholder expectations effectively and with a customer first orientation
  • Manage scope and ensure proper change management is followed
  • Work with QA, release management and implementation teams to plan for the deployment/installation of application code into test and production environments
  • Sets direction at an operational level, works autonomously in the management of the unit and collaborates with other business heads to establish and execute on common goals
  • Perform a governing role for, ensuring that the proposal, execution, control, deployment, training and hand off, warranty support, and closure meet promised schedules
  • Performs risk identification and mitigation activities, escalating unresolved issues to the Executive and / or Steering Committee where appropriate to secure their timely decisions/support
  • Ensures client satisfaction with the project process and project team by effective and timely communication including status reporting, continual risk/issue assessment/management and escalation, and resolution of issues as they arise
  • The successful candidate will be required to work with and influence senior level leaders and partner with other IT Managers
2

IT Manager Team Lead Resume Examples & Samples

  • Assess work plans and schedule impacts across portfolio and identify key schedule issues for reporting, escalate further as necessary
  • Assess and review schedule impacts, and works with stakeholders to resolve, and escalate further as necessary
  • Coordinate escalations from the Technology Business Analysts and Solution Designers to identify and address business requirements gaps and loop back with Business, if needed
  • Consistently and accurately follow and apply the estimation process (includes scheduling and metrics)
  • Monitor changes to project plans and commitments, including requirements, quality assurance plans, budget, schedule, and scope changes
  • Advise the Portfolio Manager or the Senior Portfolio Management of staffing problems resulting from a change in project requirements
  • Manage all communication to the Portfolio Manager and/or the Senior Portfolio Manager, and ensure they are aware of significant changes to project schedules, budget, and resource requirements in a timely manner
  • Maintain the scheduling process to optimize resource usage and to complete projects on-time and within budget
  • Maintain a broad knowledge of ongoing projects within the LOB and the minimum resource requirements to meet current and forecasted demand and escalate issues to the Portfolio Manager or the Senior Portfolio Manager
3

Manager Team Services Resume Examples & Samples

  • Manage teams’ apparel and headwear needs from the finalization of the product line to the shipment of the product
  • Oversee the special projects associated with assigned leagues and teams
  • Manage inventory assigned to your warehouse(s)
  • Manage the workload of direct reports
  • Communicate on a monthly basis, team’s budgets for apparel, headwear, and uniforms
  • Oversee the invoicing to teams for apparel and footwear that exceed the designated allotment
4

IT Manager / Team Lead Demand Manager Resume Examples & Samples

  • Responsible for gathering the required information to support the Technology Project Manager to develop the Project Charter and coordinate required project approvals
  • Responsible for managing and guiding Technology Business Analysts to complete the System Requirements Specifications (SRS)
  • Provide input into the business case tracking and benefits realization activities (with Finance)
  • Develop the process for analyzing and reporting all program planning and scheduling activities
  • Initiate collection and calculation of project related metrics for analysis and compliance
  • Develop and implement the estimation process (includes scheduling and metrics)
  • Advise the IT Manager, Portfolio Manager or the Senior Portfolio Management of staffing problems resulting from a change in project requirements
  • Manage all communication to key stakeholders, including the LOB Project Sponsor and the Portfolio Manager or the Senior Portfolio Manager, and ensure they are aware of significant changes to project schedules, budget, and resource requirements in a timely manner
  • Coordinate with the Technology Project Manager to understand change request outcomes and impacts to current project portfolio and resource requirements
  • Maintain the scheduling process to optimize resource usage and to complete project on-time and within budget
  • Assist in the creation and monitoring of Service Level Agreements and Operational Level Agreements, if required escalate to relevant stakeholders
  • Manage portfolio-wide planning and scheduling activities for upcoming business requirements/projects within the LOB, incorporating industry best practice into the planning and scheduling procedures to improve efficiency
  • Coordinate meeting with the relevant stakeholders and support decision on whether or not to proceed, postpone, or cancel the project request
  • Coordinate the LOB IT operations planning process to help execute Technology Strategy, setting timetables and coordinating inputs from various teams
  • Act as the gatekeeper to ensure that the Portfolio of new projects and programs does not unnecessarily increase resource requirements and be the point of escalation for capacity-related issues
  • Forecast business transformation initiatives schedule and demand for IT resources for current and future fiscal years
  • Update the capacity requirements, plans, and forecasts as business demand changes and provide stakeholders with updated capacity and demand reports, identifying trends and forecasts
  • Provide input to the Portfolio Manager or the Senior Portfolio Manager on resource requirements for accepted proposals
5

IT Manager / Team Lead Demand Manager Resume Examples & Samples

  • Act as an adviser to Technology Project Managers, Application Owners, and Application Managers on estimation procedures, as well as best practices for planning and scheduling
  • Communicate the relevant segments of the Technology Strategy across the workforce, to enable all Technology personnel to be aware of how they are contributing to the overall business strategy
  • Establish priorities and strategies consistent with business goals and economic viability
  • Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
  • Consult stakeholders on overall portfolio and investment plans and architecture roadmap
  • Responsible for smaller/less complex and less diverse department/function/project (e.g., one function, tier 2-3 projects)
  • First level management role in which coaching/ mentoring is provided
  • Oversees system enhancements, new releases, maintenance on a range of less complex projects, often requiring a specialized expertise
  • Manages/Leads a small group (e.g., <10) of IT professionals (e.g., developers, analysts, specialists, administrators and project managers)
  • Develops basic management principles/ best practices/ financials through leading/ managing projects and/or small teams
  • Participates in the resolution of problems through leadership/coaching and the development of strategies for operational improvement
6

Senior Manager & Team Lead Resume Examples & Samples

  • Actively monitor and manage the profitability of CIBC’s relationship with clients within the context of building a long-term mutually beneficial relationship by fully understanding the goals, objectives and status of the client’s business
  • Originate new client relationships that leverage knowledge and expertise, CIBC’s capabilities and that meet CIBC risk tolerances and profitability hurdles, to grow the Business Banking business
  • Lead business development activities with prospective and key CIBC clients and represent CIBC in the business community directly to ensure relationships are developed, solidified and fostered. Attend and participate in trade shows, seminars, luncheons, community events
  • Provide active leadership and guidance to Managers, Commercial Banking in executing and managing client relationships, including the delivery of credit and cash management services. Mentor, train and coach team members
  • Create an environment which fosters an exceptional sales and service culture, supports partnering behaviour, and capitalizes on individuals’ expertise and knowledge of business banking services to provide “best in class” service and overall relationship management to our clients
  • Build team and individual capabilities to ensure employees are capable of performing to job requirement standards
  • Create a positive work environment by being an effective role model and by creating a winning work environment
  • Champion CIBC core values of Trust, Teamwork and Accountability, and provide support in a manner consistent with the highest quality standards and CIBC objectives
  • Act as a point of escalation to resolve any credit issues, liaising with risk management for any escalated credit issues that are not in compliance with CIBC standards/procedures. Ensure that all aspects of risk are effectively managed and escalated to the Director, Commercial Banking as appropriate
  • Manage all dealings internally and with clients in a manner consistent with the standards prescribed by CIBC policies and procedures, including Reputation and Legal Risk, Anti-Money Laundering, Code of Conduct, Credit Management, etc
  • In conjunction with the Manager, Commercial Banking, proactively assess client needs and propose products/solutions to meet those needs and the client’s broader business objectives. Ensure that clients continue to be aware of the benefits of using these products, as well as new products available to them. Continuously update knowledge on new products that may be of value to clients
  • Business Banking clients and centres of influence in both the public and private sector, to build relationships, develop new business, and represent CIBC in the broad business community
  • Key partners in Risk Management and Compliance, CIBC Credit Group and Retail Operations to resolve credit and risk issues
  • Key local partners in Imperial Service, Commercial Banking, Wood Gundy, Trade Finance, Foreign Exchange, CIBC Private Investment Counsel and other partners (such as GPI and Ceridian) to provide solutions to meet the needs of business banking clients
  • As a manager of people, this job must ensure all employees within the business unit comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls
  • Prior experience with either Commercial Banking in credit structuring, approving, measuring, monitoring and managing relationships. Highly developed financial analytics, with advanced knowledge of risk/portfolio management
  • Demonstrated selling skills including a demonstrated ability to identify financing options and advisory opportunities with clients
  • Thorough knowledge of a diverse marketplace and the needs of medium-sized business clientele
  • Very strong working knowledge of CIBC products and service offering, including the processes and procedures necessary to implement products and services
  • Established profile in the local business community
  • More than one area of developed industry expertise
  • Advanced communication and negotiation skills
7

Manager / Team Leader Comm Investments Resume Examples & Samples

  • Minimum of ten years proven and progressive investment experience or equivalent, particularly in commercial real estate, and including a minimum of three years proven experience in the low income housing tax credit field or equivalent
  • Minimum of a bachelors degree in business, finance, related field or equivalent experience. Strong working knowledge of internal accounting / tax policies for equity investments
  • Strong managerial, planning, organizational, sales, analytical, problem-solving, negotiations and communications skills
  • Strong knowledge of the low income housing market and pertinent regulations impacting real estate transactions in this market segment
  • Ability to travel 20% of the time
8

Client Solutions Manager Team Lead Resume Examples & Samples

  • Lead a small team of CSM based in Bogotá
  • Responsible for the strategy and implementation of local initiatives with the local team
  • Lead a small portfolio of Facebook’s top brand and agency partners through all advertising related aspects of their presence on the Facebook platform
  • Work within an account team to develop and grow deeper partnerships with clients
  • Leverage large and abstract datasets to provide easily understandable and actionable insights for advertising campaigns
  • Identify and manage internal projects to enhance productivity
  • Derive in-market research and insights to inform opportunities to improve products and processes
  • Work cross-functionally with product, measurement, marketing and engineering teams to build scalable solutions
9

Manager Team Practices Resume Examples & Samples

  • Develop and implement program, processes and policies that support and enable preferred teaming models. Additionally, partner with relevant groups across the enterprise to drive and influence change to better support team practice models
  • Develop project vision, approach, objectives and key deliverables; identify/track key measures of success. In partnership with project resources, develop a comprehensive project plan incorporating business and technical deliverables, resource plans, milestones, accountabilities, communication plan and time lines
  • Provide leadership to project resources in a manner that ensures timely delivery on commitments/tasks in support of broader project deliverables. Align and lead cross-organizational resources to ensure successful delivery of the project
  • Develop business concepts and gain alignment across stakeholders/plan sponsors
  • Assess current state, streamline and continuously improve the advisor and staff experience across all stages of team development
  • Drive and implement key investment initiatives to enhance the overall team experience
  • Develop, launch and manage Advisor Compass content and resources/tools in support of team practices, Associate Financial Advisors (AFAs) and field staff. Apply knowledge through industry research and best practices from field visits
  • Complete field visits to assess teaming program; evaluate effectiveness of support and identify team practice needs
  • Through industry knowledge and research, field visits, deep-dives on top performing team practices, develop and implement industry leading program, process and policy to support complex team practices
  • Work across the organization to improve the overall advisor and staff experience
  • Demonstrated ability to lead, influence, and partner with corporate and field partners to accomplish objectives
  • Proven ability to build and maintain strong relationships with field members and corporate office partners
  • Demonstrated program, project management skills with results
  • Demonstrated understanding of the current Ameriprise field structure and broad knowledge of The Personal Advisor Group (TPAG) corporate office functions
  • Ability to assimilate information and connect the dots on varying initiatives across the company as the affect teaming
  • Conceptual skills in organizing information and communicating key messages that align with the field and team experience that result in effective and lasting uptake
  • Ability and desire to learn new skills and shift priorities and responsibilities to meet the needs of the business
  • Excellent communication skills and interpersonal skills (including presentations, networking, influencing, negotiation, and conflict resolution)
  • Strong working knowledge of Microsoft Excel, Word and Powerpoint
  • Ability to work independently with high initiative while also comfortable and effective working in a team environment
10

Senior Manager, Team Leader Resume Examples & Samples

  • Engagement with clients, service providers, legal firms on all matters relating to Depositary Services. These matters may include, funds technical matters, relationship and service matters, regulatory discussions, fund change discussions, business development matters
  • Understands the changing shape of regulation and how this impacts the Netherlands depositary business and its clients
  • Supporting Relationship Management and Business Development and as required in relation to relationship matters
  • (Co-)Leads, support and contribute where necessary to the monitoring and oversight of Netherlands clients in a depositary capacity
  • Working closely and building strong working and business relationships across all EMEA depositary locations and with compliance, operational, legal and regulatory services to ensure a seamless depositary service to our clients
  • Contributing and supporting the effective creation of efficient processes which are in accordance with the risk standards expected within Northern Trust Ensures that any data and information relating to the client is disseminated internally, identify and act upon and opportunities to improve efficiency or work more closely on new business with the client
  • Ensures provision of Day to Day services from the Depositary (including Hub, part of the Netherlands Depositary team)
  • Ensures all operational procedures in line with expected risk requirements
  • Ensure that all SLD requirements are monitored and met
  • Monitors all operational processes ensuring and escalate any issues where appropriate
  • Monitors the effectiveness of the operational output from the hub
  • Providing support in key projects within the Depositary business and engaging with clients in their change programme
  • Must possess a NL Depositary skill set and understanding of Fiduciary responsibilities
  • Good understanding of Operational (Depositary) processes
  • Sound understanding of change and the ability to transition and on-board client relationships
  • Excellent knowledge of financial services regulations originating in the EU, the US and globally
  • Effective verbal, presentation and written communications skills
  • A ‘can do’ attitude – including a willingness to tackle a broad range of work and to work enthusiastically within a team
  • Demonstrated ability to work under pressure and to represent Northern Trust professionally and positively, both internally and externally
  • Personal confidence and flexibility to work in a “small business unit” and the flexibility to undertake the variety of tasks required to build out the proposition and win and support client mandates
  • Good training skills and the ability to mentor and educate new members of the team
  • Able to shape and communicate complex messages to a senior audience
  • Strong Microsoft Office capabilities
  • Ability to adapt to and fit in with the Northern Trust culture
  • Willingness to travel across European and help develop a truly pan European business model
  • Strong track record and a minimum of 10 years’ experience in the financial services industry, preferably in the asset management sector or with companies which service the investment management sector
  • Minimum of 7 years’ recent experience in a relevant management position within financial services with material senior level client exposure
  • Strong experience in oversight, conducting client and third party visits with the ability to produce clear and concise management reports
  • Excellent interpersonal skills and analytical approach
  • Experience of dealing confidently with Clients. Regulators, Boards of Directors and other market influencers
  • Influence and persuasion
  • Client focus and service delivery
  • Ability to understand and disseminate information
  • Proven planning and organisational skills
11

IT Manager / Team Lead Resume Examples & Samples

  • Support and Service Business Clients
  • Manage the support of RTO IT technologies and services for a range of clients to assist them in meeting business objectives/ goals
  • Support/ Participate in developing the strategic direction of own area
  • Manage the integration of all systems and technical interfaces to ensure a high level of service and support to the client and efficient system operation
  • Measure and monitor the level of service, analyze trends, and recommend service target levels to senior management
  • May be required to provide input in IT planning with internal groups, prioritizing support activities, and allocating resources for deployments
  • Support Technology Solutions
  • Assist project managers in identifying deployment activities/deliverables and timelines as well as roles and responsibilities
  • Ensure operational, reputational, and proprietary risks are minimized and focus on process improvement within the support domain
  • Follow process management discipline for change management of all systems managed
  • Continuously enhance knowledge/expertise in own area and keep current with industry and/or business trends
  • Manage Relationships
  • In partnership with other team members, ensure a close relationship is maintained with TD business groups, in order to keep informed of their business needs and direction
  • Manage relationships ensuring timely/accurate communication and resolution of issues
  • People management experience having led a small team of 5 or fewer people (at least 5 years)
  • Familiarity with IT service management and IT risk control and principles (2+ years)
  • Team leadership demonstrated through past experiences. In particular setting training plans, creating book of work for direct reports, conducting frequent one-on-one review meetings (3+ years)
  • Support and Operations of Production Environment (at least 5 years)
  • Knowledge of middleware and messaging technologies - JMS / Middleware / Messaging technologies (e.g Solace), TIBCO suite of Products such as BE, BW, and EMS
  • Database : Basic SQL development and query
  • Experience in and knowledge of financial services industry
  • Ability to work well under pressure in a project oriented environment with tight timelines and imperfect information
  • Strong and effective communicator who is concise and to the point and is effective in conveying their message
  • Strong and demonstrable problem solving skills
  • Emphasis on openness, fairness, and transparency when deal with management and direct reports
  • Ability to work in a collaborative global team environment
  • Ability to learn new technologies and processes quickly
  • Ability to follow established processes and guidelines for Change Management, Release Management, Problem and Incident management
  • Ability to coordinate a wide range of assignments by managing dependencies expectations and effectively communicate with stakeholders
12

Senior Manager Team Resume Examples & Samples

  • Manages, hires, trains, & coaches staff to attain the highest degree of customer satisfaction
  • Maintains high productivity & monitors this on a continual basis through state of the art technology
  • Ensures all trunk lines are operational & service levels are cost effective by measuring service while remaining within budget guidelines
  • Ensures operations performance w/ the most cost effective use of labor for allocation
  • Responds to changes by making adjustments in force to support service level in a dynamic environment by monitoring calls waiting & queue lengths
  • Reviews reports to spot trends in call volumes & service levels to make required staffing adjustments
  • Resolves complex or escalated issues for the Clerical Supervisor
  • Collaborates w/ Call Center management team to develop strategic plan to achieve call center goals & objectives
  • Coordinates & directs the daily shift operations w/ other senior supervisors
  • Coordinates w/ physicians & department managers regarding scheduling & facility operations issues
  • Minimum four (4) years of supervisory experience in a call center environment
  • Medical office/ambulatory experience preferred
  • Knowledge of bargaining unit agreements preferred
  • Bachelor's degree, preferably in business or health administration, OR four (4) years of experience in a directly related field is preferred
13

PA to General Manager & Team Co-ordinator Kérastase & Shu Uemura Resume Examples & Samples

  • – arranging meetings is a primary function - internal and external, therefore you need to be able to build and maintain strong relationships within your team and with retailer contacts. Weekly management book collation
  • Filing / admin/ co-ordinating meeting agendas for meetings and team updates, putting presentations together. Booking hotels and travel/ meeting notes/ excellent diary management skills are essential, phone call management, expenses etc
  • Room booking and organisation of catering, preparing new starter welcome packs and inductions/ booking couriers and post as needed/ goodie bags / booking strategy meetings, raising POs and tracking with Finance, collating invoices and supporting the Commercial Manager with day-to-day business operations
  • Sourcing venues in line with the brand value and strategy, negotiating with the venue and ensuring the event remains within budget, be the key contact on the day to ensure the event runs successfully and to plan, managing contracts with legal and outside vendors/Guest Artists, preparing certificate/booklets/Education material, as needed, ensuring stock is sent to the Education team members and venues in good time
  • – Managing L’Oréal Academy Room 10 and all regional displays in venues, by liaising with the Academy Manager and sending products for display/stock
  • Using the Baps system to co-ordination all education– checking weekly/monitor and report to team on payments due /reporting on figures weekly/monthly
  • Secretarial and administrative skills, including intermediate to advanced proficiency on Microsoft products such as Word, Excel, Powerpoint and Outlook
  • Experience of working in a people-oriented environment requiring interaction with team at all levels
  • Attention to detail, adaptability
  • The ability to work in a busy environment juggling many priorities with a positive ‘can-do’ attitude
  • Ability to work autonomously and take ownership of all aspects of the role, following through and keeping the General Manager fully updated
  • Confidence and interpersonal skills, approachability
14

Senior Campaign Manager, Team Resume Examples & Samples

  • Generate revenue within assigned market(s) that in many instances will cross existing chapter boundaries
  • Actively seeks and continually engages volunteer leaders in the market to ensure team recruitment, campaign outreach and growth
  • Collaborates with the ED(s) and Area Director to build and maintain an aligned volunteer leadership structure that includes ongoing engagement, pipeline of candidates, and allows growth of the campaign
  • Coordinates the key stakeholders in developing the business plan that sets objectives for revenue, recruitment, volunteer engagement, etc
  • Generate participants for core events and promote TNT programs to current, new participants, and TNT alumni
  • Engage constituent actively through the SalesForce community platform to drive interest, engagement, and commitment
  • Develop internal relationships with other Campaign Managers throughout the Organization in order to increase revenue, develop product and event knowledge and to promote teamwork
  • Participate in regular status and strategy meetings
  • Establish close relationships with top teams, key volunteer leaders, Board Members, top fundraisers, and sponsors
  • Member of a designated on-site team during the weekend of a Core event; overseeing activities, responsible for successful event implementation and ensuring resolution of problems. Helps optimize the event experience for teams and individuals from their market(s). Will attend at least one to two events a year
  • Provide post event follow ups for future cultivation of new event participation, event opportunities, volunteer leadership, etc
  • Attend annual Area/Region/National meetings
  • Maintain a working knowledge of LLS's mission and programs to promote fundraising, research, and patient initiatives
  • Has a responsibility to support all LLS campaign and “all hands on deck” chapter activities in support of other campaigns
  • Campaign Managers= 2 to 3 years fundraising, recruitment, sales, marketing
  • Senior Campaign Managers= 4 to 5 years fundraising, recruitment, sales, marketing
  • Experience in volunteer management and leadership
  • Participation in events and programs similar to TNT products is a plus
15

Shift Manager / Team Leader Resume Examples & Samples

  • Provide leadership and coaching for operators
  • Drive factory performance through operational excellence, escalating and resolving issues when required via the FMOS system ensure that the factory is adequately crewed at all times
  • The ability to build effective teams, motivate and develop them
  • Strong conflict management and problem-solving skills a real drive for results
16

Client Solutions Manager, Team Lead Resume Examples & Samples

  • Scale the team by sharing opportunities for increased effectiveness and efficiency
  • Demonstrate expertise in and flexibility to work across the multiple industries we partner with (e.g. entertainment industry, financial services industry, etc)
  • Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
  • Work and collaborate with diverse group of internal cross functional teams
  • Guide media and creative strategy, planning, and implementation of campaigns to deliver against KPIs
  • Project manage complex work streams
  • Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)
  • 3-5 years of demonstrated leadership experience required and 2+ years of people management experience preferred
  • 5+ years previous experience working directly with marketing, media, finance, consulting, with track record of problem solving and thought leadership
  • Experience with the industry or business trends in the industry (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM))
  • Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
  • Quantitative thinker with advanced Excel skills, experience with analyzing datasets and delivering actionable insights
  • Effective and creative problem solving and decision making skills
  • Experience working effectively with XFN teams and all levels of management (internally and externally) and ability to influence key influencers
  • Relationships with marketing decision makers in industry
  • Advanced Excel skills, experience with analyzing datasets and delivering actionable insights
  • Proven track record of delivering on quota and obtaining positive reviews
  • Ability to manage complex work streams while maintaining strict attention to details
  • High intellectual curiosity and hunger to learn in ambiguous environment
  • Aptitude to learn new and complex systems quickly
  • Excellent communicator with ability to confidently present ideas
  • Avid knowledge of competitive set
17

CRE Portfolio Manager, & Team Lead Resume Examples & Samples

  • Fifteen or more years banking real estate lending experience preferred
  • Demonstrated analytical skills and working knowledge of financial accounting with ability to spread and analyze financial statements, cash flows and tax returns for companies and individuals with moderate to complex structures to determine financial support feasibility for credit request
  • Understanding of complex company formation structures with ability to identify borrowing and guaranty structures
  • Ability to assist with the structuring of more complex loan structures including participations and syndications and multi structure credit requests
  • Understanding of portfolio management priorities including reporting issues, concentrations, maturities, delinquencies, loan performance including construction progress through absorption and lease-up execution, covenant compliance and the appropriateness of ongoing risk ratings
  • Ability to partner with RM’s in presenting transactions to Credit Administration; ability to interface effectively with Credit Administration throughout transactions, with or in the periodic absence of RM’s
  • Ability to effectively manage customer relationship and maintenance issues, with or in the periodic absence of RM’s
  • Solid understanding of real estate projects including interpretation of associated elements such as: appraisals, plans/specs, soils and environmental reports, construction budgets, construction contracts and can identify associated risks
  • Strong verbal and written communication skills as well as good organizational skills
  • Understand client needs and identify potential cross-sell opportunities
  • Management skills with the ability to mentor, develop and train other PM’s in the Department
  • Provide direct management and oversight of one or more Department PM’s. Responsible for hiring (and/or terminating), and maintaining adequate staffing in concert with CRE/C&D Management objectives and direction
  • Preparation (and oversight of direct reports’) credit requests, modifications and extensions for real estate and/or commercial loans within assigned portfolio as needed. Includes credit and project analysis in line with loan officer request, perform risk assessment, and provide a summary and recommendation
  • Investigate credit and financial information on prospective and existing customers as needed
  • In conjunction with RM, manage portfolio priorities including reporting issues, maturities, delinquencies, loan performance including construction progress through absorption and lease-up performance, covenant compliance and the appropriateness of ongoing risk ratings
  • As needed, research specific real estate markets to assess actual and potential market demand, competitiveness of comparable properties, and risk presented by new and existing supply
  • Independently perform site visits of existing and potential projects as necessary
  • Manage credit files to assure receipt of current and accurate financial information including but not limited to: tax returns, inventory and credit reports, financial statements, cash flow and contingent liabilities. PM shall be responsible for all Master File maintenance, quality and the corresponding Loan Reviews associated therein
  • Track and analyze financial information of new, renewed, and existing loans. Monitor loan terms for covenant compliance on existing loans
  • Ensures adherence to company and credit policies, auditing procedures and department goals and standards.  Performs efficiently while maintaining quality. Comply with Bank procedures and security requirements and governmental and appraisal regulations
18

Channel Manager Team Lead Resume Examples & Samples

  • BA/BS and 8+ successful years’ driving channel sales and promotions
  • Develop, maintain, and grow executive relationships within the designated partner
  • Development and execution of a business plan designed to maximize Polycom revenues in an assigned geographic territory and within named channel accounts
  • Ability to identify key executives, develop relationships, leverage resources and communicate the UC business proposition to channel partners at executive levels
  • Ability to plan and implement the rollout of products and programs
  • Coordinate customer events to effectively drive sales revenue through channel partners
  • Ability to effectively to resolve issues and channel conflicts as they arise
  • Ability to drive revenue at existing accounts
  • Expert at forecasting business opportunities and working with sales forecasting tools
  • Agility, confidence and commitment to making our partners successful, always
  • Eagerness to collaborate across boundaries toward common goals so we succeed together
  • Vision and confidence to do things differently to provide value to our partners
  • Persistent, committed and passionate about continuous improvement and driving results
  • Lead from a foundation of integrity and respectLead from a foundation of integrity and respect
19

Clincal Trial Manager Team Leader Resume Examples & Samples

  • May participate in or lead cross-functional process improvement initiatives 12. Author/reviewer for clinical SOPs
  • Perform skill-gap analysis and provide input/develop specific training programs for CTMs in collaboration with Group Head Clinical Trial Management and Head Operation Excellence/Training
  • Perform operational tasks of CTM to support trials/programs as assigned
  • 3-5 years of pharmaceutical clinical research experience required
  • ≥3years people management and development experience preferred, this may include management in a matrix environment
  • Significant experience in working in cross-functional teams
  • Extensive knowledge of clinical development process, regulatory requirements and GCP
  • Proven capabilities in clinical operations process improvements
20

RFP Manager / Team Leader Resume Examples & Samples

  • Lead a team of four RFP Writers within an asset management business, acting as both a player and a coach
  • Work within a global team, ensuring the highest quality RFP's and industry best practices are incorporated into our distribution efforts
  • Create new and review existing standard RFP content with team across all owned strategies
  • Leverage existing content and knowledge to work with team on development of standard marketing collateral
  • Be seen as an expert for the distribution teams with regards to strategies of focus
  • Assist senior management with qualification of requests, reporting and tracking requirements
21

Campaign Services Manager, Team Resume Examples & Samples

  • Centralize operations and marketing related responsibilities from the field to allow Field Staff (Campaign Managers and Area Directors) to focus on fundraising and recruitment
  • Manage local social media channels and email plan
  • Implement local marketing initiatives, track results and manage budget
  • Assist in data entry, management and reporting for recruitment and cultivation purposes
  • Facilitate information collection and logistics confirmation for setup in customer relationship management (CRM) software
  • Provide back end financial support in the way of invoice processing, coding, reimbursements, charges and funds allocation
  • Order supplies and apparel for fundraising, recruitment and training
  • Execute administrative tasks and communication related to event weekend
  • Manage coach contracting and payments
  • Respond to requests from the field to maximize opportunities for recruitment and cultivation
  • Act as the TNT Representative in the Rocky Mountain Chapter office when the Campaign Manager is off site
  • 1–3 years’ experience with Operations, Marketing & Administrative Management
22

Client Manager Team Leader Resume Examples & Samples

  • Ensure team consistently deliver a high quality client service
  • Ensure that information is provided to the Relationship Managers to monitor client performance
  • To maintain regular communication with clients
  • Ensure Dancerace and risk factor are updated with all relevant information in a timely manner
  • Ensure team are maximising business referrals through performance of HCIF reputation
  • Ensure team are gaining MI from clients, undertaking basic analysis for tends, risk and issues and highlight any problems to Relationship Manager
  • Oversee regular customer verification checks to maintain our security
  • Ensure team action client payment requests in line with SLA’s
  • To comply with all legislation and ensure the security of company monies and property adhering to the Health & Safety policy and personal security guidelines
  • Ensure team are delivering a high quality customer service, ensuring all dealings with client accounts are based on ‘Treating Customer Fairly’ (TCF)
  • To track and manage the retention of Client numbers through the teams delivering effective customer service and remaining professional at all times
  • Workload planning, distribution and resource deployment
  • Communicate daily within your team environment in order to improve operational effectiveness and efficiency; providing key information or briefing, as well as generating ideas and responding to change
  • To coach and develop team to achieve agreed standards
23

Category Manager & Team Lead Resume Examples & Samples

  • Lead a team of equipment fleet managers to manage the maintenance, repair and design of transportation equipment
  • Scope includes the sourcing and procurement of railcars, isotanks, barges, related equipment and services
  • Responsible for the development and implementation of the category strategy working with stakeholders (business functional, procurement, suppliers) to deliver a program of transformation and risk mitigation
  • Regularly review, update and refine the category strategy in line with each business unit’s strategic objectives and changes
  • Leverage changes in market supply and demand conditions utilizing industry and business intelligence to deliver innovative Logistics solutions
  • Identify and implement opportunities to improve service and reduce cost by challenging and continuously improving how business units receive materials and ship finish product
  • Leverage procurement toolbox (spend data analytics, e-auction, tensioning suppliers, direct negotiations, pay to play strategy) to optimize results
  • Negotiate contracts in collaboration with legal team to ensure effective conclusion of commercial arrangement that meets business needs and objectives while mitigating against risk
  • Communicate to all levels of the organization to ensure all stakeholders are informed
  • Act as subject matter expert in Logistics Category
  • Manage strategic sourcing activity as the market suggests. Work closely with client base to assure their business needs are met
  • Maintain market intelligence on categories under control and general logistics industry
  • Develop and maintain market intelligence to take advantage of favorable swings in market forces
  • BS in business / supply chain, or equivalent experience
  • Minimum of 10 years of experience in logistics sourcing; transportation equipment
  • Overall knowledge of supply chains, business economics and strategic sourcing models
  • Strong written and oral communication
  • Proven record of successfully managing categories with a long term, strategic approach
  • Ability to structure and manage relevant projects
  • Prior equipment category sourcing experience
  • Experience across multiple transportation modes
  • Knowledge of hazardous material transportation and regulations
  • Proficient in use of Microsoft Office
24

Manager, Team Lead-full Service Outsourcing Resume Examples & Samples

  • Bachelor’s Degree – Life Science or Business
  • Minimum: 5 years’ experience within Pharmaceutical industry
  • Proven experience within the Pharmaceutical Industry coupled with detailed knowledge and experience of the clinical drug development processes as they pertain to CRO and Full Service Outsourcing including but not limited to the following discipline areas Project Management, Study Start-up, Clinical Conduct, Clinical Monitoring, Study Close Out, Data Management, and Statistics and may include but is not limited to Safety, Pharmacovigilance, Medical Monitoring, Medical Writing, Regulatory, IVRS, Investigational Medicinal Product, Ancillary Supplies, Intellectual Property Depots, Pack, Label and Shipping
  • Leadership and/or managerial experience. Demonstrates leadership in the creation and development of a high performance culture and driving best practices
  • MBA or Master’s degree in a scientific discipline
  • 10 years’ experience within R&D Pharmaceutical – Clinical
  • A proven track record of contract management or business/proposal development (RFI’s, RFP’s, and Competitive Bidding) coupled with experience of developing, negotiating and executing contracts/agreements in line with the business requirements
  • Demonstrates networking and influencing skills, has the ability to build global relationships (cross culturally) at all levels internally and externally. Works effectively in cross-functional matrix teams and has experience of leading such teams
  • Possesses a clear understanding of risk management. Ability to proactively identify potential risk areas in a given task, categories the level of risk and create mitigation plans to discharge risk
  • Evidence of Enterprise Thinking in recognizing the need to remove inefficiencies/waste from current processes. Demonstrates creativity through translating new ideas into tangible results
  • An established record of delivery of outsourcing strategies. Comfortable determining when a strategy is required to overcome an issue (problem-solving/ conflict resolution) and experience in stakeholder management
  • Experience in developing people and coaching
  • Comfortable with complexity and ambiguity
  • Knowledge of GCP would be beneficial
  • Experience of working with CROs, AROs, HCP/HCO’s would be beneficial
25

Manager, Team Resume Examples & Samples

  • Manages students and team staff to ensure a physically and emotionally safe environment in accordance with company policies and procedures and all licensing and certification requirements
  • Supervise team staff to ensure that basic needs are met, and that the environment is emotionally and physically safe
  • Set and enforce behavior management plans and student limits
  • Provide crisis intervention as required to resolve conflicts and contain inappropriate and/or unsafe behavior, according to company policy
  • Supervise staff's ability to develop, schedule and supervise daily and special activities of students, such as chores, activities, physical education, special projects, field trips, wilderness expeditions, program trips and excursions
  • Ensure that team staff assist in academic classes and follow-up on academic work with students as assigned
  • Participate in daily activities with students
  • Ensures that students are instructed in learning skills necessary for completion of activities and safety practices to ensure adherence to all safety policies and procedures
  • Supports the personal growth program
  • Provide counseling to students to assist with individual work, peer group processes, and staff relationships
  • Participates in groups and workshops as a facilitator, as scheduled
  • Assists with the development, implementation and modification of student Master Treatment Plan (MTP), under the supervision of the Executive Director, Program Director and/or Clinical Director
  • Responsible for timely documentation of student progress, incidents and other required paperwork according to program standards
  • Responsible for timely and accurate communication with peer group, team, and other appropriate staff regarding delivery of service, progress, concerns and recommendations
  • Conducts parent information update phone calls as assigned
  • Responsible for floor manager duties as scheduled
  • Participate in parent seminars and assist in facilitating educational activities for parents
  • Responsible for coaching, counseling and evaluation of each supervised employee
  • Train and mentor Counselor staff on proper personal growth and activity techniques/procedures to ensure safety and accuracy
  • Responsible for Company and personal Service Excellence standards
  • Bachelor's degree in Psychology or related field preferred, or a combination of related work experience and training. Minimum per Idaho licensing regulations is a Bachelor's degree plus one (1) year of full-time experience in a children's residential care facility or an Associate's degree (or a minimum of 48 credit hours from an accredited college) plus two (2) years of full-time experience in a children's residential care facility or a high school diploma or equivalent plus three (3) years of full-time experience in a children's residential care facility
  • CPR and First Aid Certification required
  • Prefer additional training in crisis de-escalation and intervention
  • Must be at least twenty-one (21) years of age per Idaho licensing requirements
  • Three years experience working with adolescents at-risk plus one year of supervisory experience required
  • Preferred experience in IES programs any other combination of training and experience which (a) provides the required knowledge, skills and abilities and (b) is deemed acceptable by the Executive Director
  • Intermediate computer skills required, experience with Microsoft Word and Excel preferred
26

Manager Team Resume Examples & Samples

  • Hires, trains, and supervises competent, productive, motivated staff to provide high quality telephone service to Kaiser members
  • Collaborates with management team to plan and achieve center goals and objectives
  • Experience in staffing/scheduling preferred
  • Bachelor's degree OR four (4) years of experience in a directly related field preferred
  • Bilingual skills in Spanish or Cantonese preferred
27

Manager, Team of Experts Resume Examples & Samples

  • Effective time management & organization skills
  • Team facilitation and training skills
  • Advanced decision making & problem solving skills
  • Advanced change leadership skills
  • Demonstrated competency in a Windows-based environment, keyboarding and internet skills
  • Demonstrated competency in T-Mobile Customer Care applications including but not limited to: Remedy, Samson, T-Community, VASA, QuikView, and Microsoft Outlook
  • Competency with P&L concepts, including how to impact results
  • Expertise in de-escalating customers; conflict resolution skills
  • Ability to formulate and deliver specific, actionable feedback
  • Ability to lead across four teams and create and execute aligned plans
  • At least 18 years of age
28

District Digital Manager Team Lead Resume Examples & Samples

  • Oversight of 10-12 Digital District Managers (performance and efficiency)
  • Contact for special dealer/dealer group assignments (player/coach)
  • Ensure DDM responsibilities are executed and processes are being followed
  • Facilitation / resolution of dealer and vendor escalations
  • Center of expertise for best practices and training
  • Primary Divisional/Aftersales contact to drive alignment and ensure go-to-market execution
  • Assist with performance reviews/CAPs (inputs into Zone Team)
  • Motivate and develop employees to effectively perform
  • Responsible for team KPIs and report out to management (ie. site outcome conversion rates, Shop Click Drive leads, average advertising investment, etc)
  • Act as the primary point of contact for a set of dealers across digital initiatives for sales and service
  • Partner with the District Sales Manager and District Manager of Aftersales to identify digital sales and service opportunities for the dealer and to optimize the dealer’s digital engagement / performance
  • Work with dealer and zone team members to establish and optimize each dealer’s digital marketing strategy and plan
  • Work with Brand/Aftersales Teams to drive execution of divisional/aftersales go-to-market strategies across key digital focus areas
  • Expand dealer adoption and utilization of brand/aftersales digital programs
  • Working knowledge of digital advertising & marketing (Websites, SEO, SEM, Social, Lead Management/CRM, consumer marketing, etc)
  • Knowledge of automotive digital vendor ecosystem
  • Excellent oral, written and phone communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly
  • Self-motivated and able to thrive and multi-task in a fast-paced sales focused environment
  • Excellent time management skills – the ability to effectively and efficiently use your time to focus on the most impactful activities and challenge those that distract from the identified goal
  • Ability to build strong relationships, become a trusted advisor, and interact with all levels of dealership personnel and various levels of dealership digital expertise
  • Business consulting skills, ability to create action plans and track progress
  • Ability to influence business partners
  • Ability to manage cross-functional groups
  • Skilled in the use of Adobe, PowerPoint, Office, Excel, etc
  • Computer skills to develop, maintain, and analyze data
  • Dealership/automotive experience
  • Digital retail experience (Dealer BDC or Digital Dealer Tool Provider)
29

Senior Campaign Manager, Team Resume Examples & Samples

  • ? Generate revenue within assigned market(s) that in many instances will cross existing chapter boundaries
  • ? Collaborates with the ED(s) and Area Director to build and maintain an aligned volunteer leadership structure that includes ongoing engagement, pipeline of candidates, and allows growth of the campaign
  • ? Coordinates the key stakeholders in developing the business plan that sets objectives for revenue, recruitment, volunteer engagement, etc
  • ? Generate participants for core events and promote TNT programs to current, new participants, and TNT alumni
  • ? Keep current, new participants, and TNT alumni informed of new events, products, and mission
  • ? Create, monitor and revise lead generation plans to ensure a revenue opportunity pipeline
  • ? Engage constituent actively through the SalesForce community platform to drive interest, engagement, and commitment
  • ? Achieve event commitments early in the sales cycle and continue to support participants in their fundraising efforts in order to increase revenue prior and after events
  • ? Develop internal relationships with other Campaign Managers throughout the Organization in order to increase revenue, develop product and event knowledge and to promote teamwork
  • ? Participate in regular status and strategy meetings
  • ? Establish close relationships with top teams, key volunteer leaders, Board Members, top fundraisers, and sponsors
  • ? Member of a designated on-site team during the weekend of a Core event; overseeing activities, responsible for successful event implementation and ensuring resolution of problems. Helps optimize the event experience for teams and individuals from their market(s). Will attend at least one to two events a year
  • ? Provide post event follow ups for future cultivation of new event participation, event opportunities, volunteer leadership, etc
  • ? Ensure participants have a mechanism to provide feedback on their journey and experience with TNT programs and people
  • ? Attend annual Area/Region/National meetings
  • ? Maintain a working knowledge of LLS's mission and programs to promote fundraising, research, and patient initiatives
  • ? Has a responsibility to support all LLS campaign and "all hands on deck" chapter activities in support of other campaigns
  • ? Performs other related duties as assigned
  • ? Bachelor's Degree
  • ? Senior Campaign Managers= 4 to 5 years fundraising, recruitment, sales, marketing
  • ? Experience in volunteer management and leadership
  • ? Participation in events and programs similar to TNT products is aplus
30

Assistant Manager Team Services Resume Examples & Samples

  • Collect seasonal and monthly forecasts from Marketing, considering seasonal Product Line List and distribution channel specific requirements
  • Ensure correct reflection of Forecast in Planning system (MIP)
  • Analyze, create, and lead meetings to the respective business partners on the following
  • Backward Looking
  • Forward Looking
  • Country reporting taking into consideration relevant KPI’s
  • Creation of Action Items
  • Weekly analysis on forecast, received orders and capacity at factories
  • Coordinate the product lifecycle strategy with Marketing and communicate requirements to Sourcing
  • Develop and enhance all reporting according to business development
  • Support of projects within Planning and Forecasting Customization
  • Own creation and maintenance of Customization SOP’s
  • Strong analytical skills with the ability to identify problems and draw solutions
  • Good interpersonal and communication skills, to interacting with different levels of the business
  • Strong Windows based software (Excel, Word, PowerPoint, Access) skills and ability to adapt to internal IT systems (SAP, Microstrategy etc)
  • Good degree of self-management, presentation, and organization skills
  • College or university degree with a focus on Logistics or Finance preferred; alternatively equivalent combination of education and related work experience in the field of Logistics or Finance
  • Work experience in the in planning and forecasting (with a focus on production, sales, and inventory etc.) industry (Apparel and Shoe industry)
31

Portfolio Manager Team Lead Resume Examples & Samples

  • Bachelor's Degree, Master's degree, or equivalent work experience
  • Ten or more years of experience in corporate or large middle market lending activities
  • Thorough knowledge of accounting, economics and finance
  • Excellent technical report writing skills
  • Considerable analytical skills
  • Extensive knowledge of credit administration, policy and procedures
  • In-depth knowledge of risk analysis
  • Experience with highly leveraged and/ or private equity financing
  • Managerial skills
32

Senior Manager Team Assortment Resume Examples & Samples

  • Align product needs for apparel, footwear and hard goods with the global BUs based on NAM market input
  • Facilitate and communicate the strategic direction of team offer across on-field uniform, sideline, stadium products
  • Support definition of the customized product offering across category and with specific focus on current NAM/LAM based customization supplier(s)
  • Give input and share best practices across the categories on Team range development
  • Develop overall assortment across category for team together with Director of Team Services offer, global BUs and NAM market. Provide transparency and holistic overview of the cross category Team ranges to drive insights on efficiency and alignment of the overall assortment
  • Prepare creation guidelines to leverage latest manufacturing technologies for team with specific focus on NAM/LAM embellishment, customization, and cut-to-sew operations, eg, digital printing of uniforms to drive speed, cost reduction and efficiency
  • Prepare creative guidelines together with Creative Direction to facilitate a holistic and joined-up adidas team footprint in color/font/embellishment for teamwear (ie non-uniform)
  • Support Director Product offer to identify and facilitate the creation of non-traditional offerings to team (eg, training programs, nutrition programs, etc)
  • Align the cross category offering and alignment with business teams focused on US focused plans for young athletes and women
  • Connect the team offer strategy with the US sustainability and social purpose ambitions
  • Prior marketing and/or product management experience
  • 5-8 years business relevant experience with priority focus on product marketing
  • College education in business administration, marketing, or similar
33

Manager / Team Leader Resume Examples & Samples

  • A Team Leader managing Team of system engineers and Technical Leader providing leadership for integration and support of Real Time Collaboration services in EMEA region
  • Manage operations and integration for Microsoft Lync / Skype for Business, Telephony System Integration, Compliance Media Recording (Verba), Applications platform integration and other RTC related services for the Bank in EMEA region
  • Provide Level 2/Level 3 support for applications and systems in scope. Resolve complex incidents with working knowledge, partnership and appropriate interaction with other teams, suppliers and vendors
  • Responsible for: incident, problem, change management as well as capacity, performance and service quality for Real Time Voice Communication
  • Support internal security and infrastructure audits as well as regulatory compliance. Defining and implementing standard methodologies and standards to drive sufficient platform performance and stability
  • Be a part of global, complementary team that delivers critical services to the Bank, with growth and development opportunities
34

Portfolio Manager Team Lead Resume Examples & Samples

  • BA/MBA in finance, accounting, or other related field
  • Eight or more years of banking experience
  • One to two years of management experience
  • Considerable tact, diplomacy and people skills
35

Manager Team.install / Service & Ops Resume Examples & Samples

  • Read and interpret P%L's, General Ledger, Job Profitability and Open Job Detail reports
  • Manage incoming customer inquiries and resolve complaints within district
  • Administer the Fleet Program. Ensure vehicle availability and monitor expenses
  • Actively participate in Branch Management meetings
  • Resolve escalated problems related to the warehouse, equipment and/or supply inventory
  • Experience conducting repairs, inspections of ADT equipment
  • Experience with electrical/electronic equipment installation with demonstrated mechanical aptitude
  • 2 to 3 years of supervisory experience
36

Solutions Manager / Team Leader Resume Examples & Samples

  • Demonstrated knowledge and experience of enterprise scale software development & delivery
  • Extensive experience of a SW development team leadership or management role
  • Full software development lifecycle exposure and understanding of modern development methods (Agile, TDD, BDD)
  • Strong experience of leading software lifecycle tools, both Opensource and commercial (Atlassian, HP)
  • Track record of innovation for value driven solutions
  • Experience leading or developing single page web applications and web services
  • Consistently able to plan, multi-task and change priorities at short notice