Manager, Team Job Description
Manager, team
provides leadership in the development of operational and financial models used to forecast corporate financial results over the long term.
Manager, Team Duties & Responsibilities
To write an effective manager, team job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, team job description templates that you can modify and use.
Sample responsibilities for this position include:
Measure performance of the team for performance appraisals, confirmations and ongoing feedback and training
Prepare development plans for every team member with a suitable plan of action
Maintain working knowledge of Loss Analysis claims
Input and approval of data according to specific rules/anomalies/exceptions
Ensuring key accuracy and productivity standards are met
Keep management team informed of client feedback
Manage program specific performance standards
Manage staffing in accordance with program specific workflow
Manage the operations floor on a day-to-day basis, with a team of Data Associates that will grow to approximately 20 members
Coordinate with the site manager for space planning and IT support
Manager, Team Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Team
List any licenses or certifications required by the position: NABCEP, PMP, MIT, ITIL, VCAP, VCP, SPHR, GPHR, PHR, SANS
Education for Manager, Team
Typically a job would require a certain level of education.
Employers hiring for the manager, team job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Management, Business, Computer Science, Business/Administration, MBA, Leadership, Engineering, Technical, Health Care
Skills for Manager, Team
Desired skills for manager, team include:
Allowing you to take ownership and pride in the achievements of your store LE CHÂTEAU’s corporate results
Aspects of LE CHÂTEAU’s business development decisions
Corporate strategies & financial information
Influence over product
Store operations
MS Office Suite
Patient initiatives
Research
LLS's mission and programs to promote fundraising
Compass ecosystem tools
Desired experience for manager, team includes:
Promote and support a work environment that encourages productivity, innovation, teamwork, and a high level of professionalism in a time sensitive and deadline based environment
Provide ongoing feedback to management ensuring achievement of departmental and individual goals
Ensure the timely communication of issues that are relevant to the team and encourage a good working relationship with other internal departments
Set and maintain a high level of client service and productivity
Superior time management and organizational skills to manage multiple deadlines and priorities within a highly demanding environment
People manager with 5 direct reports reporting to VP&D Business Services
Manager, Team Examples
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Manager, Team Job Description
Job Description Example
Our innovative and growing company is hiring for a manager, team. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, team
- In conjunction with the CSMT, constructively challenge and contribute to the development of CS strategy
- Ensure that all decisions taken by the Senior Management Team and CSMT are effectively communicated and implemented and that regular reviews on progress against functional objectives and plans are provided to the Senior Management Team and/or BPRM meetings
- Represent CSMT in divisional meetings when required
- Ensure all complaints and incidents are handled in a timely manner and all ad-hoc duties are adhered to within the timescales required and brought to the attention of Senior management
- Provide regular feedback to management, highlighting any areas for concern/operational trends/operational risks
- Professionally dealing with telephone/written/e-mailed enquiries, requests and complaints from Participants and Clients (typically the personnel/company secretariat functions)
- Check and authorise the documentation and work produced by Administrators on the team, providing guidance and direction as required
- Coach and motivate the team through consistent meetings 1-on-1 coaching sessions to contribute to your team’s success and customer satisfaction
- Accomplishes organization and customers goals by accepting ownership for accomplishing new and different requests
- Review Case Manager files and contribute to round tables (where applicable) to confirm strategies
Qualifications for manager, team
- Understanding of Financial Planning business
- Additional Language skill is an asset
- MBA/Graduate with Minimum 5 to 7 years - Financial Operations Processing experience, with a strong people management experience in similar environment
- Should have at least 2 year experience in Security Settlements within IB/Asset Mgmt/Broking business
- Preferably should have knowledge of custody operations
- Should have been in a Managerial role for at least 1 year in previous organization
2
Manager, Team Job Description
Job Description Example
Our growing company is hiring for a manager, team. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, team
- Performance Improvement Plans and Disciplinary activity
- Plan, direct and organise the day-to-day operation of a multi-lingual KYC (Know Your Customer) Team
- Variety of sport activities, such as football, table tennis and traditional Bulgarian dances
- Manages, develops, and leads the daily activities of multiple production teams
- Ensure that all customers are handled
- Manage assigned GTA territory to execute on key priorities and metrics
- Ensure Rogers residential cable products are properly represented (uniforms, product knowledge, current collateral)
- Manage and contribute to projects
- Support NPI project product security process activities including threat modeling, final security reviews, threat vulnerability assessment, for all software and firmware development in HBT
- Occasional travel to other office locations is required
Qualifications for manager, team
- Call Center knowledge or related knowledge
- Ability to provide conflict resolution
- Ability to ensure KPI (key performance indicator) target achievement
- ITIL certification is considered a plus
- IT skills – in particular Excel
- Previous Credit Analysis experience preferable
3
Manager, Team Job Description
Job Description Example
Our company is looking for a manager, team. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, team
- Complete Health, Safety, Quality and Compliance audits
- Monitor, maintain and carry out on-call activities where required
- Provide technical assistance to gas & electric engineers
- Manage engineers vehicle stock levels – meters & associated fittings
- Manage and co-ordinate engineers vehicles – breakdowns / servicing etc
- Act on escalated customer issues and resolve to the customers satisfaction
- Ensure engineers carry out their duties in a considerate manner, deliverying customer service excellence
- Provide detailed reports where they concern an engineer in your team
- Actively assist the Engineering Performance manager with performance improvements
- Carry out tool box talks as required
Qualifications for manager, team
- Be able to work on MS Office applications
- Advanced working knowledge of MS Office required (esp
- Educated to Bachelor degree level highly desirable
- Understanding and good awareness of regulatory requirements within the financial sector TCF, CASS etc
- Candidate with relevant years of experience in Settlement/Asset servicing
- To be able to demonstrate previous Asset Servicing/Settlements experience working within a high volume environment
4
Manager, Team Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of manager, team. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, team
- Plan, direct and organize the day-to-day operation of a 12-15 member fraud detection team
- Ensure that all productivity, quality standards and service level agreements are met through effective monitoring, coaching, and training
- Formulate and recommend practices to increase the effectiveness and efficiency of your team
- Lead a team of associates providing guidance, removing constraints, and inspiring performance
- Foster a collaborative and supportive team environment that reinforces the Sun Products Code of Conduct and Company Values
- Ensure the team follows Sun Products Corporation safety, quality, hygiene, GMP’s and environmental standards
- Maintain awareness and proactively manage all factors contributing to optimal KPIs (Key Performance Indicators)
- Troubleshoot and identify root cause, course of action and manage corrective measures and/or solutions
- Identify and implement continuous improvement and cost savings opportunities through 5S, Lean Manufacturing, and TPM (Total Productive Maintenance) methodologies
- Manage and participate in the MOC (management of change) process to include training and start-up operations of the manufacturing equipment
Qualifications for manager, team
- Undertake additional activities as required within the scope of the role
- On chemistry, engineering, physics or related subjects
- To lead and manage a specific customer focused administrative service, in line with service level agreements and all performance indicators
- Develop and enhance the service ensuring a flexible, efficient and professional approach is maintained
- Act as first point of contact for a diverse client base, ensuring effective service delivery and early resolution to any issues
- Sound and accurate IT skills in order to produce reports, presentations and spreadsheets and monitor statistics
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Manager, Team Job Description
Job Description Example
Our innovative and growing company is looking for a manager, team. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, team
- Based on team goals, identify areas for improvement and implement plans for driving superior customer service at the individual and team levels
- Use monitoring of customer interactions to identify opportunities for improvement
- Keep current on customer issues and address areas of concerns with the Contact Centre Manager
- Motivate and develop associates by providing a supportive, challenging work support structure that offers opportunities for growth, recognition and the team and individual levels
- Create training plans and goals for associates to ensure that their developmental needs are being addressed
- Review processes associated with the work team and make recommendations to improve and streamline accordingly
- Take escalated customer calls as required
- Perform other duties and responsibilities as assigned by your Manager
- Manage daily team operations including work allocation/prioritisation and queue monitoring
- Planning for cross-skilling of team members and working closely with Process Champions to achieve the optimum team efficiencies
Qualifications for manager, team
- Minimum 1 year customer service experience as a Team Lead, Supervisor or Team Manager, preferably in technical product support in a call center environment
- Coaching, Training, or Management experience
- Ability to strategically develop a support team, while creating a unified culture
- Innovative approach to problem identification and resolution
- Self-motivator who is resourceful and determined
- Proven track record of successfully working with ambiguity