Clinical Team Manager Job Description

Clinical Team Manager Job Description

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Clinical team manager provides staff support by being a contact point for information and advice relating to ICH, GCP, relevant SOP’s, local regulations and guidelines.

Clinical Team Manager Duties & Responsibilities

To write an effective clinical team manager job description, begin by listing detailed duties, responsibilities and expectations. We have included clinical team manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Knowledgeable of InterQual and Milliman a plus
Knowledgeable of NCQA and URAC standards a plus
Participate in the Study Management team tasks related to planning, budgeting and cross Project Management team issues
Directs, supervises, coordinates specific functions and activities of the PSU medical assistant staff, including systems, policies and procedures, human resources, support services
Manage Care Management Supervisors, clinical staff (Care Managers, Social Workers) and non-clinical staff Care Coordinators and associated activities in compliance with State regulatory standards and the company's policies and procedures
Assign member case to Care Managers based on geographical area and member cultural and linguistic preferences
Continually monitor timeliness and appropriateness of documentation
Continually conduct and lead member case conferences with Care Management Team (CMT)
Continuously conduct audits of clinical records and provides analysis of the findings
Monitor employees’ performance, key performance indicators, audits, case reviews

Clinical Team Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Clinical Team Manager

List any licenses or certifications required by the position: PMP, OASIS, BLS, CPR, HCS, COS, ACRP, SOCRA

Education for Clinical Team Manager

Typically a job would require a certain level of education.

Employers hiring for the clinical team manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Health, Science, Education, Health Care, Nursing, Management, Conducting, Guidance, Business, Allied Health

Skills for Clinical Team Manager

Desired skills for clinical team manager include:

FDA guidelines
Relevant regulations ICH/GCP
Budgeting
Forecasting and fiscal management
NCQA and URAC standards
InterQual and Milliman
HEDIS and STAR quality measures
CMS guidelines and Milliman
Relevant regulations ICH/Good Clinical Practices
HEDIS and FOC measures

Desired experience for clinical team manager includes:

Perform corrective action and/or counseling, as needed
Train employees in process operations and act as a preceptor to newly hired staff
Managing Care Management Supervisors, clinical staff (Care Managers, Social Workers) and non-clinical staff Care Coordinators and associated activities in compliance with State regulatory standards and the company's policies and procedures
Assigning member case to Care Managers based on geographical area and member cultural and linguistic preferences
Continually monitoring timeliness and appropriateness of documentation
Continually conducting and leading member case conferences with Care Management Team (CMT)

Clinical Team Manager Examples

1

Clinical Team Manager Job Description

Job Description Example
Our company is looking for a clinical team manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for clinical team manager
  • Monitoring employees’ performance, key performance indicators, audits, case reviews
  • Training employees in process operations and acting as a preceptor to newly hired staff
  • Identify quality issues within the study to implement appropriate corrective action plans
  • Identify out of scope project work
  • Develops Clinical tools Monitoring Plan, Monitoring Guidelines in conjunction with
  • Communicates regularly with all other related departments to ensure timelines, resources, interactions and quality are maintained
  • Coordinate the multidisciplinary team to deliver patient care in a compassionate and ethical manner according to recognized standards and care model
  • Focus on daily operations and coordination of team activities to ensure high quality patient care and cost effective services
  • Assist with business plans, and clinical and resource utilization
  • Interface with other agency personnel, physicians, payers, and discharge planners to ensure effective teamwork and customer satisfaction
Qualifications for clinical team manager
  • Establishes and maintains effective working relationship with direct sales teams and coordinates customer request for product with third party laboratory service providers
  • In depth knowledge of, and skill in applying, applicable clinical research regulatory requirements
  • Understand all project life cycle phases and applies knowledge in the delivery of at least one (1) phase of the project delivery life cycle
  • Clinical Monitoring field experience (preferred)
  • 1+ years of relevant supervisory/management experience
  • Active un-encumbered Nurse Practitioner license and national certification, or the ability to obtain national certification and/or an active un-encumbered license to practice nursing in the assigned state
2

Clinical Team Manager Job Description

Job Description Example
Our company is hiring for a clinical team manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for clinical team manager
  • Handles day to day management of SICC as assigned
  • Approves PTO requests ensuring adequate staffing is available to meet the needs of the department
  • Ensures the successful onboarding of all new colleagues by completing the 90 day competency review and submits to SCM
  • May function as a preceptor and/or mentor , or collaborates closely with same until colleague is able to function independently
  • May function as ICC, SICC and/or HRCM when caseloads require
  • May recommend process and policy changes to SCM based on results from these measures
  • Registered Nurse or Registered Therapist
  • Certification in case management (Commission for Case Management Certification (CCMC)
  • Manage and supervise the day-to-day operations of the Study Management team(s)
  • Actively involved in the recruitment, hiring, orientation, ongoing training, and retention of CRSO staff
Qualifications for clinical team manager
  • Family, Geriatrics, or Adult certification (Acute Care certification in states where permitted outside a hospital setting)
  • Ability to travel throughout the territory and surrounding areas as needed
  • 5+ years of experience working within payer and / or provider / practice based organizations – running and / or supporting clinical management processes (case management, disease management, prior authorization, concurrent review, medical necessity)
  • Being a team player willing to cover and learn other roles and functions
  • Intermediate or Advanced Microsoft Access, SAS, SQL or other statistical analysis software
  • Graduate of an accredited/approved school of Physical Therapy, Occupational Therapy or Speech Pathology
3

Clinical Team Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a clinical team manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for clinical team manager
  • As a member of the CRSO management team, provide administrative leadership and oversight to coordinators, , including guidance on GCP, protocol conduct, and provide pertinent updates to Associate Director and Director in a timely manner
  • Successful leadership and development of the Health Partner and Health Pro Care Team associates as their direct reports
  • Assurance that Health Partners assist members in utilizing network and community resources to better health outcomes
  • Coordination of network resources to demonstrate financial stewardship
  • When there is a significant health status change in the client’s condition
  • Understand the business and operational program level details to be able to guide and support the Project Manager (s) assigned to different projects under the program umbrella Drive successfully the National level programs to completion utilizing key program delivery skills and critical out of box thinking
  • Example will be operational program at one CDO level that deals with implementation of Clinical devices across Care Delivery Organizations (CDO)
  • Adoption of a clinical application across Care Delivery Organizations
  • These projects may include all SDLC phases or just the implementation phase
  • Primary contact for ENTERPRISE CLINICAL PERFORMANCE and Care Delivery Organizations at the implementation level
Qualifications for clinical team manager
  • Two (2) years clinical experience in area of clinical specialty
  • If candidate is a graduate of nursing school, a Bachelor’s degree is preferred
  • One (1) year of clinical supervisory, management or resource experience in the assigned technical or professional area
  • Knowledge of home health care philosophy, goals, regulatory guidelines, criteria and limitations
  • Project leadership RA and/or clinical and/or epidemiological experiences are an asset
  • Ability to work with rigor in a regulated environment (QA, GCLP, ISO9001)
4

Clinical Team Manager Job Description

Job Description Example
Our growing company is looking to fill the role of clinical team manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for clinical team manager
  • Operational Project and Program management and implementation on a national level
  • Embrace and be the champion of ENTERPRISE CLINICAL PERFORMANCE Service Delivery model
  • Work with direct reports to achieve excellent execution of Translational Medicine clinical trials according to agreed upon timelines, within budget and according to regulatory requirements
  • Work with direct reports to apply state of the art clinical research and technologies in studies
  • Work with approximately 7 other Clinical Sciences multi-TA team managers / Therapeutic Area Heads for appropriate and equitable CS&I resource allocation across all therapeutic areas
  • Participate in frequent contact with all relevant CS&I managers and other Line Function personnel to ensure timely information is provided regarding the scientific, strategic and operational aspects of projects
  • Provide updates to regional or Global head and NIBR management
  • Hold group-specific responsibilities including team administrative duties, staffing/hiring, local Basel considerations and process improvements, use of new technologies and innovation
  • Contribute to the identification, evaluation and training of new centers suitable for studies/patient populations
  • Develop talent including potential successors and contribute to a productive organization that balances operational efficiency and delivery with scientific insight and innovation
Qualifications for clinical team manager
  • Current unencumbered license to practice as a Registered Nurse in the state in which they reside
  • One (1+) years’ home care management experience with clinical focus
  • HCSD or BCHH-C ICD-10 required
  • BA or MA degree of Psychology, Social Work, Nursing, or another behavioral science
  • Strong understanding of global teams
  • Clinical trial experience strongly preferred
5

Clinical Team Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a clinical team manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for clinical team manager
  • May function as a liaison to other Line Functions
  • Ensure infrastructure to conduct clinical trials by evaluating the clinical, physical, technological, and staff resources required to ensure each clinical trial can be conducted in accordance with the study protocol, applicable policies and regulation while ensuring participant safety
  • Collaborate with Therapeutic Working Group Leader (TWG) and Principal Investigator (PI) on assessment and implementation of highly complex trials for the research team
  • Operational oversight and implementation of research operations to meet the requirements of therapeutic protocols
  • Manages several projects concurrently while balancing competing priorities and deadlines
  • Directs, supervises, coordinates specific functions and activities of the PSU medical assistant staff, including systems, policies and procedures, human resources, support services, required
  • Handles day to day management of Skilled Inpatient Care Coordinator (SICC) as assigned
  • May function as SICC when caseloads require
  • Handles day to day management of ICC, SICC and HRCM as assigned
  • Assist in projects and other duties dependent on business needs
Qualifications for clinical team manager
  • Minimum of three years' professional experience in healthcare plus a min of 2 years' experience in care coordination, case management or related field required.Minimum of 3 years' people management highly preferred.Minimum of one year in start-up/entrepreneurial organization highly preferred
  • Ability to operate computer equipment, maintaining communication with agency answering service
  • More than two years of experience in clinical research required, oncology experience preferred
  • Preferred management experience, both project management and supervision of full time staff
  • Minimum of two (2) years of nursing experience required and/or demonstrated proficient to expert clinical aptitude and leadership
  • 5+ years of solid Project Management experience and successful program level delivery

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