Team Resume Samples

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BH
B Haag
Bailey
Haag
43500 Koss Tunnel
Philadelphia
PA
+1 (555) 854 7243
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Philadelphia
PA
Phone
p +1 (555) 854 7243
Experience Experience
Boston, MA
KYC Team Manager
Boston, MA
Marvin Inc
Boston, MA
KYC Team Manager
  • Assign work clearly to team members, explain work process and procedures
  • Responsible for the selection, performance management, discipline and termination of the employees within their assigned team
  • Performs the day to day management of a team of KYC Specialists, including coaching and providing ongoing performance feedback
  • Manages daily production and quality, ensuring reviews are conducted within stated SLA’s for each process and quality is met while adhering to policy and procedure
  • Willing to stand behind decisions and conclusions that, even when challenged, you believe are justified; making sound decisions in the best interest of the bank an coach other to do the same
  • Provide objective feedback to the KYC analysts to encourage and support ongoing development
  • Seize opportunities to make progress and or improve process
Phoenix, AZ
Complaints & Investigations Team Manager
Phoenix, AZ
Bergstrom Group
Phoenix, AZ
Complaints & Investigations Team Manager
  • Leading and motivating a team of associates providing daily direction optimising the performance of the team through coaching and feedback
  • Maintaining a strong compliance focus at all times ensuring the Bank’s reputation is protected and we are fully compliant in respect of our obligations to customers, the regulator and internal policies and controls, including TCF
  • Providing coaching and mentoring to the Associates to support the development of an environment that actively supports Citi’s vision
  • To ensure that VOE results improve year on year with particular focus on communication and engagement of people and great place to work
  • Support Complaints Managers to produce inputs and reports for Operational Control Meetings (Product, Operations, Complaints) and monthly meetings with each of the relevant business areas (owners of all complaints codes/SLAs)
  • Through analysis support Complaints Managers to understand and report end2end complaints performance, trends and root causes
  • Make recommendations for the design of process improvements and policy changes
present
Boston, MA
Recovery Team Lead
Boston, MA
Heathcote and Sons
present
Boston, MA
Recovery Team Lead
present
  • Develops and manages one or more defined communication channels and/or stakeholder groups
  • Work closely with Business Unit Heads and virtual teams across all countries, acting as a role model
  • Championing the benefits of team working across functions
  • Develop and standardize the reporting and monitoring tool for consumer operations
  • Management & Leadership
  • Provide active and inspiring leadership to recovery , project and technology recovery team in-country
  • Review monthly performance against budget and ensure that any excesses are challenged/agreed
Education Education
Bachelor’s Degree in Attention
Bachelor’s Degree in Attention
Kent State University
Bachelor’s Degree in Attention
Skills Skills
  • Attention to detail
  • Strong control mentality
  • Advanced knowledge of MS Office
  • Professional English language written and verbal skills
  • Excellent communication skills
  • Ability to liaise with all levels including senior management
  • Excellent interpersonal, communication and listening skills
  • Ability to manage own time
  • Advanced understanding/experience of databases and query tools
  • Desire to improve processes
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15 Team resume templates

1

VP-team Lead & Management Resume Examples & Samples

  • Build the Gurgaon based development and support team
  • Build working relationships with development and operations teams within the local office and globally
  • Oversee development and support teams supporting Corporate functions
  • Provide technical oversight for development teams; conduct architecture, design and code reviews
  • Manage performance objectives for development team leads
  • Co-ordinate with functional development and product managers in regional locations across the globe
  • Provide input and guidance on team structure and resource allocation to most effectively meet business objectives
  • Provide status reporting to senior management
  • 10+ years of experience with a proven ability to design and deliver systems and software
  • Bachelors or Masters Degree in Computer Science or equivalent
  • 6+ years of J2EE/Java development experience, including developing user interface driven applications as well as efficient batch applications
  • Unix shell scripting and Perl a plus
  • 6+ years relational database experience, including data modeling and database schema design
  • Strong problem solving and analytical skills; ability to think independently and creatively
  • Strong working knowledge of SDLC
  • 2+ years of experience building and managing development and support teams, including individual performance management
  • Experience working with global project teams spread across time zones
  • Strong team work with the ability to work independently and as part of a team
  • Experience managing projects including teams of developers
2

Senior Team Membr IB F & BM Resume Examples & Samples

  • Extraction and mining of data reports from the source MIS systems
  • Producing for the senior management key month-end reports like EMR packs, Performance reports etc
  • Analyzing operating results and key cost/revenue drivers (Revenues/Expenses/Capital & Across LOBs)
  • Liaisoning with product CFO teams and IB Business Strategy & Analysis to understand business drivers
  • Supporting ad hoc requests for expense analysis and reviews
  • Supporting monthly and yearly forecast process
  • Fresh CA / MBA with less than one year of relevant work experience
  • Focus on service delivery / client satisfaction
  • Solid organizational skills with ability to consolidate and analyze data received from multiple clients
  • Good analytical skills, eye for numbers
  • Strong accounting knowledge
  • Strong command of report writing
  • Good Excel skills (i.e. data manipulation, macros, vlookups, array formulas, pivot tables) and MS PowerPoint. Knowledge of Advanced Excel would be an added advantage
  • Goodcommunication skills
  • Self starter able to prioritize key tasks effectively
  • Experience with project financial tracking and reporting preferred
  • Experience with expense management analysis and reporting, including budgeting, forecasting and expense variance analysis a plus
  • Experience in application of allocation methodologies or systems used to allocate expenses to sponsor preferred
  • Knowledge of financial management, particularly in gathering/reporting on actuals, forecasts and expenses preferred
  • Experience with benchmarking particularly activity based costing analyses preferred
  • Primarilylate EMEA shift, may have to work on a few critical business days of the month in New York shifts
3

Gfcc-special Review Team Region Director Resume Examples & Samples

  • Liaise with key stakeholders and coordinate the review of complex issues directly with Alert Analysis, Investigative Team Management, Transaction Monitoring, KYC teams, Legal, and GFCC Senior Management
  • Manage the Special Review process from end-to-end: including report generation, proactively addressing control gaps, and personnel and systemic stress points within the AML, Sanctions, and ABC functions
  • Assist with development of the SRT annual portfolio of reviews
  • Assist with strategic capacity planning, caseload analysis and staffing requirements for the SRT
  • Assist with the development of methods for measuring team effectiveness
  • For assigned topics/reviews: clearly define project objectives and stakeholders, plan project deliverables with all impacted parties, and oversee the review end-to-end
  • Establish collaborative working relationships with GFCC team members globally
  • Author and publish draft reviews
  • Provide concurrent review for other SRT work product and reports
  • Participate in assigned GFCC sub-committees and working groups
  • Assist in managing department analytics and other ad hoc reporting, presentations and projects
  • Experience – 10+ years experience with supervisory or managerial experience in an operational, investigational, or advisory capacity; 5+ years in compliance or related field
  • Flexibility / Initiative – Self-starter, capable of working under minimum supervision; Executive who can easily and efficiently transition across topics and disciplines
  • Regulatory Knowledge – Understanding of BSA, AML, OFAC and other AML regulatory policies with the ability to apply and explain regulatory concepts; Understanding of regulatory and compliance environment and lifecycle
  • Problem solving skills – the candidate must demonstrate the ability to identify key issues, obtain appropriate information for further analysis, and develop actionable recommendations
  • Analytical skills – the candidate must be highly analytical with experience in collecting, analyzing, and synthesizing information on various subjects
  • Project management skills – Able to manage multiple workstreams involving multiple partners and groups and be able to make decisions autonomously; Adept to multi-tasking and meeting deadlines in high-pressure environment
  • Communications skills – the candidate must possess excellent written and oral executive-level communications skills; Able to present issues, lead discussions, and make supportable recommendations to senior executives
  • Client management skills – the candidate must demonstrate the ability to closely partner with senior and line managers and other stakeholders on regulatory engagements
  • Teamwork skills – the candidate must be flexible in his/her work style and be able to work appropriately with stakeholders and colleagues at all levels
  • Computing skills – Strong PC Skills including Microsoft Excel, Access, Word, Powerpoint and other reporting tools
  • Willing to travel internationally
  • BA/BS/BBA degree required
  • Strong change management capabilities with experience in both tactical and strategic programs
  • Experience in leading project teams from creation to execution; includes people management, team structuring, onboarding, and training
  • Experience with and/or knowledge of APAC and EMEA regulatory environment
  • Knowledge of consumer and wholesale banking products including investment management, treasury services, and correspondent banking businesses will be a plus
  • Financial Services Regulatory experience
  • CFE and/or CAMS certification a plus
  • Language skills preferred (one or more of): Mandarin, Korean, Japanese, Arabic, French, or Russian
4

Global Wealth Management Centralized Lending Team Resume Examples & Samples

  • Lead a team of 8 - 10 Lenders and Analysts dedicated to the seamless delivery of the Securities Based Lending products to GWM and CWM (Chase Wealth Management) clients
  • Previous management experience preferred
  • Strong communication and interpersonal skills. Accountable for Team delivery of excellent customer service
  • Proven ability to effectively communicate with senior managers and sales personnel
5

Team Manager CAN CMS Cebu Resume Examples & Samples

  • More than two years customer contact center experience
  • One to two years supervisory or management experience preferred (preferably in a call center environment)
  • Experience in banking or credit cards an asset
  • Ability to manage multiple projects and set priorities
  • Two years community college or university degree preferred
6

Divisional Team Director Resume Examples & Samples

  • Cultivate and develop strong, long-term client relationships with Advisors and Senior Executives in the organization to foster a culture of teaming and partnering
  • Lead the development and execution of teaming and partnership goals and sales channel strategies to drive revenue across multiple lines of business
  • Support and facilitate team development programs and peer to peer coaching programs
  • Facilitate connection to external coaches based on team needs
  • Ability to answer systematic and policy questions as it relates to team structure and team formations
  • Facilitate team formations and partnership path discussions for advisors considering teaming or partnering
  • Design and develop a strategic framework and processes; effectively manage strategic relationships with other departments in the firm to enhance internal departmental partnerships to grow firm revenue
  • Design and implement teaming Strategies to include Teaming and/or Partnering Forums, Regional productivity and revenue growth summits, recruiting VIP’s
  • Support firm initiatives through creating and facilitating breakout sessions and speaking engagements at National, Regional and Complex meetings
  • Exemplary communication, organizational and consulting skills required
  • Strong executive presence
  • Strong financial advisor relationship management skills
  • Demonstrated ability to proactively engage senior level management teams, FA’s and Advisory teams
  • Ability to understand and communicate policies and concepts quickly and accurately
  • Accomplished skills in presentation development and delivery
  • Ability to creatively solve problems and direct advisors to firm resources as needed to close business
  • Ability to prioritize, schedule and meet deadlines and work both independently and within a team
  • Ability to work effectively in a fast-paced environment
  • Ability to travel (70% travel likely)
  • BS/BA, experience in the financial service industry in sales or management experience preferred
7

OTC Listed Derivatives Clearing Team Resume Examples & Samples

  • As a member of OTCDCC Clearing TSG you will be working closely with the Front Office to provide the first level of control for the OTC Derivative products cleared in EMEA
  • You will be responsible for offering the first line of defense for the franchise risk ensuring that the trade bookings are correctly flowing to clearing and monitoring for trade exception management
  • You will be ensuring that all trades are booked and confirmed as intended by checking the Trading system verses internal MS systems and versus Marketwise, liaising with Trading, Sales, Broker’s or the Clients directly
  • You will be the intermediary between the clearing sales desk and other areas of the Bank. Settlements, Client Service Group (CSG) and Confirmations areas will come to you to discuss and resolve issues to ensure that breaks are resolved effectively
  • The pace of the desk demands that you complete each task quickly and accurately. You will be protecting our franchise. The ability to organize your time and complete each task on time will be a key factor in determining your suitability for the role
  • Daily deadlines are inflexible and the candidate should be organized to ensure the team meets all deadlines. The role requires the sharing and discussing of knowledge and information between the Trading, Sales, Settlements and Confirmations groups
  • You will be in constant communication with the front office, clients and many departments within the bank. You should be accurate, knowledgeable and professional in all dealings with whomever you may meet
  • Fast learner who is an excellent communicator and has a high attention to detail
  • Good product knowledge of OTC Clearing products is desirable
  • Knowledge of OTC Clearing workflows and processes would be advantageous
8

Documentation Team Resume Examples & Samples

  • 3 to 7years finance industry experience with min 2 years relevant experience on client onboarding
  • University degree holder with relevant experience in client account documentation and AML
  • Attention to details and meticulous
  • Strong analytical/problem solving and communication skill
  • Self-initiative and able to work independently
  • Fluency in English, Chinese
  • Strong Excel and PowerPoint skills
9

Valuation Control Team Manager Resume Examples & Samples

  • Ensuring compliance with the firms Valuation Policy
  • Addressing potential valuation exceptions properly
  • Monitoring activities performed by the firms Pricing Team
  • Supporting client valuation activities
  • Overseeing the production of Advisor and fund Board valuation reporting
  • Provide strong leadership and development opportunities to a small team of financial professionals
  • Ensure proper escalation and resolution for exceptions arising in the daily valuation process
  • Monitor and ensure delivery on daily process and regular reporting requirements
  • Assist in the continued development and testing of proprietary technology platforms supporting valuation control, analysis, and reporting
  • Monitor, research, and respond to inquiries from IM clients with respect to areas of responsibility
  • Ensure compliance with Firm and Operations-wide risk and control requirements
  • Continually review and improve processes to achieve maximum efficiency and effectiveness
  • Bachelors Degree (Finance, Economics, or Accounting preferred) and a minimum of 7-10 years experience in financial services operations or similar role
  • MBA or CFA is a plus
  • Experience managing teams with a broad scope of process responsibilities
  • A good understanding of the institutional investment management industry and various equity and fixed income investment instruments
  • Professional maturity, self-confidence, decisiveness, and outstanding business judgment
10

Production Operator Join our High-performing Team Resume Examples & Samples

  • Act as a project manager, and communicate and negotiate project deadlines, project scope, cost estimates and schedule changes
  • Collaborate with customers to provide alternative approaches, and to understand the requirements of the work request
  • Troubleshoot technical problems with all machinery, including paper jams and ink flow problems. Work effectively with copier maintenance vendors
  • Operate finishing equipment (3-hole drill, bindery, laminating, folder, cutter, etc.)
  • Use various scanning/copier equipment to create Acrobat PDF files from hard-copy format
  • Pursue and share leading practices within your department, and among Enterprise Support Services (ESS)/CSG staff
  • Help with digital prepress (printing from electronic files to various digital print devices)
  • Assist with daily color calibrations and routine operator maintenance on reproduction equipment
  • Utilize the CSG.com database to confirm all time and materials are billed correctly, and project instructions and customer interactions are fully documented
  • Break problems down into manageable parts, applying simple problem-solving techniques
  • Knowledge/background of both copy and print
  • Some knowledge of basic computer applications
  • Adept at troubleshooting (and potentially fixing) copiers/other machines
  • Ability to learn and strictly adhere to the Ernst & Young quality standards and procedures, including CSG standards and guidelines
  • Confident at gaining advanced knowledge of the Ernst & Young brand, and skilled at raising brand awareness
  • A minimum of 1-3 years related experience
11

BA Documentation Team Resume Examples & Samples

  • Oversee the creation of audience appropriate knowledge and process documentation
  • Align processes and knowledge articles to applicable Standards and Policies
  • Revise, edit, and proofread language efficiently for precision, clarity, and conciseness
  • Employ tactics for shaping highly structured documents
  • Implement and follow a document life cycle methodology; monitor certifications
  • Ensure process and knowledge owners provide timely response on certifications, feedbacks, and new requests
  • Monitor knowledge articles for adherence to authoring process
  • Create and maintain effective and efficient knowledge workflows
  • 5-7 years of Technology experience
  • Excellent interpersonal skills, such as influence management and negotiating
  • Ability to interact with all levels of management
  • Excellent judgment and decision making
  • Heavy operational experience in the day-to-day running of a technical support environment
  • Strong self starter who can proactively engage a virtual cross organizational team without formal direction
  • Experience managing, planning and implementing intermediate level projects
  • Demonstrated execution focus
12

Production Specialist Join our High Performing Team Resume Examples & Samples

  • Fulfill work requests, utilizing black and white and color digital photocopy machines, including set-up, quality control and clean-up
  • Print Microsoft Word, Excel, PowerPoint, InDesign and Acrobat PDF files in color and black and white
  • Operate finishing equipment (3-hole drills, binder, laminator, folder, cutter, etc.)
  • Apply your advanced operational knowledge to complex production projects requiring digital photocopy, binding, laminating and finishing equipment
  • Evaluate capacity and shift priorities
  • Distribute reprographic workload
  • Maintain and troubleshoots routine technical problems on color and black and white reprographic and finishing equipment. Work effectively with equipment maintenance vendors
  • Carry out digital prepress (printing from electronic files to various digital print devices)
  • Conduct daily color calibrations, and routine operator maintenance on reproduction equipment
  • Manage and archive electronic files
  • May audit work requests. to capture all materials and time for print production
  • Stock and order reprographic supplies (such as paper, toner, bindery, laminating film) and maintain relationships with external vendors
  • Work with customer service coordinators and project managers, to provide production ideas on projects of various scope and complexity
  • Work with customers to provide alternative approaches, and to understand requirements of the work request
  • Create timelines and cost estimates for client approval
  • Train new hires and production operators, and serve as a peer/mentor
  • Cross-train staff in additional CSG functions, to provide flexibility of resources
  • Act as a project manager, and communicate and negotiate project deadlines, project scope, cost estimates and schedule changes as necessary
  • Utilize the CSG.com database, to confirm all time and materials are billed correctly, and project instructions and customer interactions are fully documented
  • Develop team momentum, by being a good team member and/or leader, promoting and sharing leading practices with Enterprise Support Services/CSG staff
  • Gain advanced knowledge of the Ernst & Young brand, and raise awareness
  • Understand and strictly adhere to the Ernst & Young quality standards and procedures, including CSG standards and guidelines
  • Able to work 9am-6pm
  • Ability to identify, resolve and overcome obstacles/problems, applying simple problem-solving techniques
  • Adept at evaluating conflicting requirements of multiple customers, and effectively prioritize workload
  • Strong communication, interpersonal, customer service and teamwork skills
  • Proficiency in Lotus Notes, and some graphic applications
  • Operational knowledge of color and black and white machines, and all types of finishing
  • Advanced knowledge of repro machines (copiers, binding equipment, laminator, cutter, stapler, etc.)
  • Ability to troubleshoot (and potentially fix) copiers/other machines
  • Understanding of applying color management, in relation to color output
  • Strong Microsoft application knowledge
  • Color calibration and routine maintenance skills
  • Skilled at managing vendor relationships
  • Adept at working with speed and accuracy
  • A minimum of 2-4 years related experience
  • Purchasing experience
13

UAT Team Lead Resume Examples & Samples

  • Minimum 10 years of relevant industry & work experience with 2 years in managerial capacity
  • SDLC knowledge/experience is amust
  • AML/compliance knowledge is amust and MANTAS product knowledge is preferable
  • Comprehensive knowledge of technology, product processor, compliance, AML policy, financial services, investment & retail banking products/services – back and middle office operations
  • Excellent English written and verbal communication skills
  • International experience in a multinational corporation withproven ability to work with people across geographic regions/countries and diverse cultures
  • Computer literate -proficient in Windows applications and experience with automated workflow tools (Archer) ispreferred
  • Basic understanding of data administration within a database environment
14

AML Ops Team Lead Resume Examples & Samples

  • Responsible for the timely, accurate, and effective investigation of unusual transaction behaviour within Citi Global Transaction Services
  • The daily work effort is focused on mitigating money laundering risks to Citi
  • Managing a team of 3-5 analysts
  • Assignment of alerts to analysts
  • Review of analyst case summaries and perform second level review of investigations
  • Escalation of suspicious cases to AML Team Manager and immediate escalation of alerts with due concern
  • Review of closed alerts (before reaching case management tool)
  • Perform peer review of investigations (alerts and/or cases) to ensure appropriate dispositions have been recommended by analyst and when recommendations to escalate to the business or to file a Suspicious Transaction Report that that decision by analyst is appropriate in support to the Regional Operations Head/AML Team Manager
  • Responsible for supporting the successful accomplishment of internal RiskControl and Self Assessment (RCSA) policies
  • Design and execute quality assurance testing of work performed by team leaders and analysts
  • Must possess strong focus on continuous process improvement
  • Report generation and preparation to AML Team Manager
  • Design and preparation of management metrics and KRIs (Key Risk Indicators)
  • Responsible for COB processes and maintaining sound controls on systems backup
  • 2-3 years experience in AML Monitoring
  • 2 years experience in leading a team
  • Must be computer literate
  • Experience of Know Your Customer (KYC), Data Protection and Investment regulations
  • Background in consulting, audit, financial institutions, legal or operations and technology would be beneficial
  • Background in banking/finance/business
15

O&t-sso Projects Team Lead Resume Examples & Samples

  • Position requires 5+ years of experience working with CA SiteMinder and Oracle (Sun) directory server in a UNIX environment
  • The experience needs to be related to implementation of infrastructure components rather than working with SiteMinder application policies
  • This position also requires extensive experience working with UNIX shell scripting especially with egrep, awk, sed, vi, and regular expressions
  • There is also a requirement for experience working with Microsoft Office tools such as Word and Excel
16

O&t-returned Items Team Lead Resume Examples & Samples

  • University/Diploma graduate with at least 2 years experience in key operations role
  • Proven ability to deliver results within aggressing timescales
  • Good communication, analytical & problem solving skills
  • Resourceful and adaptable
17

Velocity Team Lead Resume Examples & Samples

  • Keeping track of the team’s work book and progress against the planned sprints
  • Understanding and interpreting business requirements
  • Delivering new features and functions
  • Re-imagining and re-designing existing tools and screens
  • Excellent general programming, software design and problem solving skills
  • Commercial WPF development experience
  • Excellent C# and OO knowledge
  • High attention to detail, a good eye for design
  • Strong software engineering skills – e.g. use of best practices, design patterns
18

O&t-proofs Management Team Lead Resume Examples & Samples

  • Graduate of a business course with accounting background, CPA is an advantage
  • Ability to work fast paced, proactive and can multitask different functions
  • Has a positive attitude with good analytical skills
  • Candidate should be a team player with good interpersonal and communcation skills
19

Batch Team Lead Resume Examples & Samples

  • Provide leadership and management for a distributed team of developers, promoting communication and alignment across the team with respect to an agreed set of deliverables
  • Plan release cycles and maintain a pipeline/schedule of work based on priorities set by our business sponsors both globally and regionally
  • Ensure quality, robust deliveries by following internal as well as best practice development/testing/release standards
  • Manage communication with business sponsors, ensuring expectations are set and met appropriately
  • Determine training needs and recommend training solutions, to deliver high standard of customer service
20

Reward Team Lead Resume Examples & Samples

  • Ensuring appropriate communication with Onshore representatives
  • Driving process improvements
  • Workload management and prioritization
  • Ensuring the agreed SLAs are met by the team
  • Supporting implementation of process controls and process documentation
  • Responsibility for timely & accurate delivery of regular processes/reports
  • Delivering a mix of regular, ad hoc and custom reports
21

Contact Centre Team Lead Resume Examples & Samples

  • University degree in any discipline minimum 2-3 years' of relevant work experience in leading a team
  • Strong customer service mindset with excellent communication and problem solving skills
  • Ability to direct and positively motivate staff
  • Possess strong interpersonal skills to work effectively in a team environment collaborating across diverse groups
  • As this role does servicing of Hong Kong and Singapore end clients, the candidate should ideally be able to speak English/ Mandarin and Cantonese
  • Computer literacy is a must
  • Ability to perform rotating shift, including Saturdays and public holidays
22

Rep, Street Team Resume Examples & Samples

  • Must be able to work nights, weekends and holidays
  • Must have valid Washington State driver license
  • Must be 21 years or over
  • Must be able to lift 25 pounds
  • Will not exceed 30 hours per week
  • Part-Time
23

TRG Team Lead Resume Examples & Samples

  • The ability to transfer your leadership, coaching and customer care skills to members of your team
  • Your ability to drive resource allocation and agreement to the sales process
  • Master the use of all sales tools – (CRM systems, research tools, windows programs, online meeting software and others)
  • Ability to grow new business and meet/exceed your established revenue goals
  • Deliver candid feedback and coaching on a consistent, regular basis – one on one, face to face, everyday
  • Active building and proactive management of your team’s sales pipeline
  • The ability to foster a positive and competitive sales environment
  • Initiative to develop and grow your own skill set and knowledge
  • The ability to grow your bench of talent
  • The sharing of best practices with your peers and other TRG staff
  • Take ownership and accountability for your number and your team
  • Communicate regularly and attend meetings with the ForSaleByOwner.com and Cars.com Management Teams
  • 4 year college degree or sales work experience
  • A winning attitude
  • An entrepreneurial spirit
  • Has revenue responsibility dependent on goal given by Sales Manager
  • Directly manages employees
24

Street Team Internship Resume Examples & Samples

  • Organized with the ability to multi-task in a fast paced work environment
  • Previous marketing/promotional experience
  • Energetic day in and day out
  • Outgoing
  • Must be enrolled in an accredited college or university eligible to receive course credit
  • Possess a valid Michigan driver’s license
  • Flexible schedule – Must be able to work nights/weekends and holidays
  • Requires prolonged standing at indoor and outdoor events
  • Ability to lift up to 25 lbs
25

Team Lead, AML FIU Resume Examples & Samples

  • CAMLO Office
  • Bachelor’s degree preferred, or 3-5 years of relevant experience in lieu of degree
  • Monitors daily operations of staff and provides suggested feedback regularly
26

Mobile Team Lead Resume Examples & Samples

  • 3+ years management/lead experience
  • 5+ years of experience in software development and a strong command of object oriented principles/programming
  • 3+ years experience of development in agile companies/projects
  • Demonstrated strengths in Objective-C and the iOS platform
  • Demonstrated strengths in Java and the Android SDK
  • Experience in continuous integration and continuous delivery
  • Experience integrating with REST services (nice to have)
  • Translate the needs of the product and business to ensure they are aligned with team priorities
  • Build, lead and continuously develop a team of high-caliber, experienced engineers
  • Leveraging previous development expertise, take part in the delivery process, write software and stay ahead with the latest in cutting-edge technologies
  • Play a key role in architectural and strategic decisions
  • Establish great rapport with other development teams, Product Owners, QA and others to maintain high levels of visibility and efficiency, collaborate on and influence new products
  • Work with the recruiting team to attract and retain high quality talent
27

Swat Team Manager Resume Examples & Samples

  • Perform design reviews and enforce architecture standards
  • Recommend improvements to the architecture/design to improve the performance and resiliency of the environment
  • Conduct research on emerging technologies and perform cost-benefit analysis for recommended/selected products
  • Load and performance tests planning and analysisQualifications 5-10 years Progressive Management Experience
  • 8-20 years total experience in IT
  • The Ideal candidate will be technical from an application and infrastructure perspective
  • Knowledge of Java/J2EE - webservices, EJBs, JMS, XML, etc..,
  • Experience with J2EE patterns and working knowledge with design patterns, Servlets, Struts, JSP, EJB, XSLT, XML, Spring, Hibernate
  • Knowledge of C, C++, C# and .NET architecture
  • Service Oriented Architecture and a good understanding of the SOAP protocol and the different SOA stacks
  • Experience tuning SQL queries with complex business logic. Solid knowledge of joins, views, triggers, stored procedures, data normalization and replication
  • Knowledge of UNIX/Linux Administration
  • Knowledge of Windows Administration
  • Strong understanding of networking/distributed computing environment concepts
  • Knowledge of Storage systems
  • Experience working in a 24x7 production environment
  • Experience in on-call environments
  • Strong communication skills to write documentation for design and architecture documents
  • Ability to work in groups as a team player
  • Ability to help others in a fast paced and perpetually changing systems environment
  • Ability to work on multiple simultaneous tasks in parallel and prioritize between them
  • Strong customer service, communication, and organizational skills, ability to be highly productive in a fast-paced environment, and to work independently
28

Mlro, Avp-funds Team Resume Examples & Samples

  • Provide leadership to the Funds, Platforms & Intermediaries businesses on all matters relevant to financial crime prevention (inc. CDD, AML, Sanctions and Bribery & Corruption, including escalating significant matters promptly, providing additional information, analysing/interpreting legal, regulatory and internal policy/procedure issues
  • Provide direction to the business or the regional/central teams on a range of matters, including high risk/special focus/PEP account opening requests, payment to/from restricted accounts
  • Direct in implementing Group or updates to local financial crime prevention policies and procedures
  • Update local policies and procedures to incorporate changes due to regulatory, structural and systems changes
  • Lead the production of Request Dispensations/Waivers to cover any non-compliance with policy, and ensure that an audit trail is maintained
  • Review new account applications and apply Barclays internal policies and procedures and local regulatory requirements to ascertain whether additional information is required to enable such applications to be signed-off
  • Review and process (include making release or investigate further or reject decisions) alerts produced daily by automated client name and transaction screening tools (currently OEDQ), including transaction surveillance, Sanctions and PEP screening tools
  • Review alerts generated by automated transaction monitoring systems (currently Fortent) employees and, as appropriate evaluate, investigate, and make disclosures to the relevant authorities/police, including subsequent liaising with the police/authorities
  • Receive Suspicious Activity Reports (SARs) from employees and, as appropriate evaluate, investigate, and recommend to the MLRO whether disclosure to the relevant authorities/police is required
  • Assist in the delivery of appropriate financial crime prevention and Sanctions induction, annual refresher, and other CBT based training
  • Significantly contribute to regulatory on-site examinations including preparation, on site support and follow up activity
  • Have significant experience of delivering high quality anti money laundering support to a sophisticated client base, with a significant proportion of their career spent with the financial services or investment management sectors, with day to day interaction with senior executives
  • Demonstrate strong technical skills in international financial crime law and regulation and a solid understanding and working knowledge of financial crime responsibilities have significant experience of financial crime risks
  • Demonstrate solid international experience and may have spent a period of their career working internationally
  • Be able to demonstrate proven depth in the core areas of Financial Crime, and be able to quickly apply a combination of technical and commercial thinking to any business issue arising
  • Be able to move effortlessly between strategic topics to day to day regulatory risks
  • Have commercial understanding of the businesses they have supported in the past, coupled with an appetite to build a deep appreciation of the Barclays business they will support
29

Team Mgr-apps Prog Resume Examples & Samples

  • Proven experience leading high performing Agile Scrum development teams
  • Experience leading developers focused on business process automation and related technologies (Ie Pega, Appian, JBPM, Webmethods)
  • At least 4-6 years of strong development background
30

GTI So-enterprise Incident & Problem Management Team Resume Examples & Samples

  • Analyze GTI-owned issues to identify trends; communicate with technology owners; and facilitate Service Improvement Programs to ensure that GTI reaches its committed goal of reducing problems in the environment; eliminate defects; reduce impacts; and shorten time to repair, drive efficiencies
  • Provide callout for chronics, theme-based RCAs, aged incidents, and other initiatives to drive actionable tasks
  • Analyze timelines for gaps and improvement opportunities related to detection, monitoring, meeting service levels, resolution, and impact duration
  • Responsible for working with GTI technology towers and lines of business globally to ensure the classification of incidents and problems to improve reporting that will lead to better trending and analysis of problems
  • Cross technology background in areas such as networks, distributed systems, desktops and mainframes
  • Knowledge of corporate toolsets such as Service Manager (incident/problem) and ECMS (change) are essential
  • Extensive Excel Knowledge, ability to dissect large data files, utilizing formulas, minor scripting, and filtering
  • Proficient in PowerPoint
  • Basic Knowledge of SQL queries and Regular expressions
  • Understands Microsoft Access
  • Proficient in pattern recognition
  • Ability to interface and work with multiple teams across regional boundaries and communication channels
  • Demonstrated ability to be a collaborative team player
  • Possess excellent writing/analytical skills as well as the ability to be detailed and process oriented
  • Strong overall knowledge of technology business and best practices
  • Experience in Cognos products preferred
  • ITIL certification desirable
31

Team Mgr-apps Prog Resume Examples & Samples

  • J2EE, JSP, Struts, Spring and Drools
  • WebServices integration using SOAP, WSDL, JAXB and AXIS and RESTful services
  • Application development methodologies including quality, stability and performance "best practices"
  • Drive to get things done
  • Attitude toward being a team player in a multi-cultural and global team environment
  • HTML, CSS, JSP, Ajax, JavaScript
  • Familiarity with development tools - Perforce, Maven, RAD, and Websphere
  • Knowledge of core banking functions, processes and operations
  • Knowledge of project management tools and methodologies
32

Global FIX Connectivity Team Lead Resume Examples & Samples

  • Deploy new FIX connections and products to our client base
  • Understand the FIX Protocol Language
  • Provide transparency and metrics to our end users and colleagues
  • Drive and direct our counterparts such as Vendors and Brokers towards Aladdin workflows and strategy
  • Act as Project Manager for Development Projects relevant to third party connections
  • Provide leadership and structure to global team
  • Participate in industry events, panels and conferences to stay abreast of the market trends
  • Bachelors Degree with strong academic performance in economics, finance or technology
  • Approximately 5-10 years work experience in trading workflows and FIX connectivity
  • Experience working with clients on technology solutions desired
  • Strong understanding of financial instruments such as Fixed Income, Equities, FX and Futures, as well as third party platforms and services used for trade execution
  • Excellent organization, communication and presentation skills (written and verbal)
  • Self starter with a strong sense of ownership, assertive follow through and results oriented
  • Ability to manage multiple projects and proven record of delivering within deadlines
  • Understanding of messaging protocols helpful such as SWIFT, FIX and FpML
  • Technical aptitude required (e.g. SQL)
  • Excels at problem solving and has strong analytical skills
  • Works well under pressure in a fast paced environment
  • Some travel may be required – approximately 20%
33

Senior Director, Institutional RFP Team Resume Examples & Samples

  • Develop proposal response strategies to better position TIAA-CREF products in the marketplace. Align RFP activity with broader marketing initiatives. Ensure proposals communicate a consistent view of TIAA-CREF’s organizational and brand identities
  • Structure and manage the RFP team for high performance and high productivity. This includes hiring, talent development and training, and staff-related administration
  • Monitor and implement quality control standards for proposal submission, including compliance with RFP requirements, alignment with offer and positioning of TIAA-CREF services and product in the marketplace
  • Train, coach and mentor members of the Acquisition Marketing RFP team in best-practice and industry best-of-breed proposal skills and processes and project management. Assure consistent customer experience with the proposal process
  • Work with RFP Knowledge Management team to ensure database responses meet strategic and stylistic standards, in accordance with industry best practices and corporate guidelines
  • Develop and facilitate strong relationships with Sales Consultants, Sales Directors, key business partners/stakeholders, and Institutional partners
  • Develop and facilitate relationships with Consultants and Subject Matter Experts throughout the organization
  • Provide management reporting as needed for staff and strategic planning, activity and product assessment and overall team productivity
  • Work with business partners and sales teams for cross-organizational projects and RFP-related process improvement/education
  • IT systems experience a plus as the position currently serves as the primary PMAPS systems administrator and liaison with information technology and an external vendor for PMAPS
  • Ability to track, calculate and communicate meaningful and impactful metrics. Develop and execute budget related to staff and activity
  • Ad hoc projects as assigned by manager
  • Bachelor’s degree in Business, Journalism, English, Communications or related field
  • 12-15 years of experience as an RFP Manager, defined contribution services or closely related financial services experience is preferred
  • Mastery in Microsoft Word, Excel, and Project and PowerPoint applications preferred
  • Experience with RFP software and systems administration, business analyst and IT process knowledge preferred
  • Strong demonstrable writing, editing and proofreading skills. Strong research and analytical skills
  • Expert knowledge of retirement services, marketing fundamentals and sales cycle process
  • Strong knowledge of FINRA regulatory compliance and principles of corporate risk management. SEC or other regulatory audit experience helpful
  • Ability to manage resources managing multiple projects ensuring adherence with strict deadlines and producing quality work
  • Ability to quickly assess new information regarding specific product and technical topic and their impact on the RFP process and the RFP content
  • Proven experience driving process improvement across a high volume production workstream
  • Ability to interact with individuals across the organization, from technical staff to executive staff, including strong presentation skills when called upon
  • Ability to communicate effectively on unfamiliar topics to elicit technical and program information necessary to answer client questions
  • Industry association experience helpful (ASPPA, PAICR, FRA, SPARK etc..)
  • Position may reside in Charlotte, Boston or New York (AWS)
34

Team Manager Employees on Leave Resume Examples & Samples

  • Responsible for managing all employees nationally on maternity/paternity and long term income protection
  • Refers to Manulife as required and ensures all HR related forms and inputting of STI (Short Term Incentive) is completed in a timely and efficient
  • Experience within leadership and people management competencies/capabilities
  • Demonstrated strong achievement motivation, linked to excellent implementation skills and interpersonal skills that enable
  • Thorough understanding of RBC HR Policy
  • Thorough knowledge of relevant audit requirements
  • Applicable Application expert
35

L.a Live Street Team Resume Examples & Samples

  • Possess a valid driver’s license, automobile insurance and a good driving record
  • Presentable and professional appearance
  • Fun, energetic and outgoing personality
  • Reliable, punctual, and professional attitude
  • Strong organizational skills with ability to manage multiple priorities simultaneously in a fast paced environment
36

FIU Investigations Team Lead Resume Examples & Samples

  • Reviewing automated suspicious activity alerts and reports made by Citi staff and determine whether further investigation is required or the information should be disclosed to the National Crime Agency
  • Deal with ad hoc queries related to AML compliance issues that have been escalated as potentially suspicious transactions
  • Assist in enhanced due diligence when requested by the business or as required in a higher risk situation
  • Maintain group records and provide management information relating to AML investigations as required
  • Liaise with the UK Nominated Officer and/or the UK Money Laundering Reporting Officer to ensure that identified suspicious activity reports are considered by them for external disclosure
  • Assist in producing and providing AML training as required by the business or Poland Hub
  • To provide assistance to the UK FIU Compliance Review Head, during times of heavy volume or absence. This will be performed by providing cover by completing the required Compliance reviews for ICG, Retail and CPB related KYC high-risk customers as required by FIU and related Citi policies
  • Prepare all regular management reports and participate as a lead FIU representative in AML, business and related Governance forums for matters under direct responsibility
  • Participate and be the subject matter expert representative for FIU for any significant AML projects and enhancements involving transaction monitoring and associated controls and disciplines
  • Deputise for other managers in FIU, during their absence, for all FIU Compliance Investigation and Compliance Review matters. Development value: Broadening experience of the UK legal and regulatory regime as it relates to financial crime
  • Good working knowledge of the key AML, Sanctions and AB and C laws and Regulations is essential. CDD/EDD experience, including good understanding of various corporate structures
  • Experience in leading/ managing a team is essential
  • Experience in dealing with senior stakeholders within the business environment with confidence
  • Experience in the AML field, particularly in relation to SAR reporting and/or account opening, is essential
  • Strong written and personal communication skills
  • Numerate, and comfortable with basic financial analysis techniques
  • Familiarity with standard Microsoft Office applications is essential
  • Experience of using NCA SAR Online would be an advantage
  • Excellent interpersonal and team-building skills are essential
37

Client On-boarding Team Manager Resume Examples & Samples

  • Responsible for coaching to improve FSAsatisfaction, education, productivity, and relationship deepening
  • Coaches, trains and develops allassociates
  • Leads quality initiatives/initiatesprocess improvements
  • Collaborates with other leadership peersto improve processes that impact both the client and FSA experience
  • Ensures complete and efficient FSA/clientinteractions
  • Monitors call metrics and trends in orderto maximize efficiencies, manage risk/minimize exposure, and makesrecommendations for improvements
  • Adjusts rapidly to changing demands andpriorities
  • Builds relationships with theSales/Service Leadership Team
  • Series7, 66, 9/10 highly preferred, expectation to be obtained within 6-12 months
  • Displays sound judgment and crafts goodbusiness decisions for FSAs, clients, and shareholders
  • Proven ability to coach and motivateothers
  • Superior client service proficiencyincluding excellent verbal, written and listening skills
  • 2 to 3 years of brokerage leadershipexperience
  • Foster collaborative relationships withinand across business units and sector
  • Demonstrated ability to make timely andaccurate decisions
  • Excellent organization skills; ability toprioritize and handle multiple tasks
  • Must remain current with and comply withregulatory requirements
38

AM GWM Centralized Lending Team Resume Examples & Samples

  • Drive business critical projects / initiatives as assigned
  • Execute and refine existing management/risk metric reporting
  • Partner with Reporting team for build out of new reporting/metrics requests
  • Establish marketing /communications schedule for key business partners
  • Create/update global/regional one-pagers and/or CLT Primers for individual or group introduction conversations
  • Prioritize and track key initiatives including process and policy changes. Solicit and incorporate feedback from Global Managers
  • Co-ordinate meeting agendas, track follow-ups and distribute meeting minutes
  • Bachelor's degree or equivalent
  • Desire to work in a fast paced, high production and demanding environment
  • Strong Microsoft Skills, including Word and PowerPoint. Advanced knowledge of Excel is a must, including formulas, macros, pivot tables, graphs and basic VBA. (Access knowledge preferable)
  • Analytical Mindset
  • Strong attention to detail and proven ability to utilize qualitative and quantitative tools to analyze, synthesize and interpret information
  • Ability to identify key components of a problem and assess how best to progress towards problem resolution
  • Interact and communicate confidently and effectively with all levels of management
  • Ability to shape data and information into effective messaging
  • Capable of connecting the dots across related projects and identifying gaps
  • Good organizational skills with an ability to prioritize work and meet tight deadlines
  • Flexibility and ability to work with minimal supervision
  • Functions as an active participant, taking the initiative to make things happen
  • Confidently shares ideas and collaborates with others to find solutions and form action plans
39

Transaction Manager Debt Team Resume Examples & Samples

  • Execute and manage client transactions through review, negotiation and execution of relevant documentation in relation to e.g. Eurobonds (including high yield transactions and loan participation notes), EMTN/ECP programmes (including annual updates), liability management exercises, custody transactions and trusteeships
  • Act as a focal point for allocated clients
  • Ensure accurate set up and maintenance of transactions
  • Ensure appropriate client/account management coverage including annual reviews
  • Ensure all appropriate approvals are in place prior to deal closure including KYC, deal review, trustee etc
  • Participate in deal review as appropriate
  • Ensure billing/legal invoicing is current and accurate
  • Liaise with Operations regarding the implementation of new transactions
  • Ensure accurate creation, verification and action of diary dates in ATIS for future events derived from relevant documentation
  • Ensure accurate opening, verification, management and closure as appropriate of cash and custody accounts on and offshore
  • Build and develop client relationships
  • Provide support to A&T Sales on new business prospects as required
  • Contribute to MCA activities
  • Knowledge of the Issuer / Agency & Trust – Corporate Trust product and market desirable
  • Working knowledge of debt transactions desirable
  • Understanding of transaction documentation, deal execution and / or legal experience
  • Fiduciary legal experience advantageous
  • Good client skills
  • Strong transaction management / execution & negotiation skills
  • Proven inter-personal/communication skills
  • Ability to prioritise
  • Strong PC skills (MS Word, Excel, PowerPoint)
40

Recovery Team Lead Resume Examples & Samples

  • End-to-end management of Recovery Project involving the development and implementation of business processes to meet project objective, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales and quality
  • Defining and managing the process of deploying and integrating IT capabilities into the business in a way that is sensitive to, and fully compatible with, business operations
  • The coordination of relationships with and between key stakeholders, during the design, management and implementation of business change
  • Identify process improvement opportunities across all work streams in conjunction with BPR (Business Process Re-engineering) to look at potential areas for reengineering and enhancements resulting in lower cost of operations and higher productivity
  • Review monthly performance against budget and ensure that any excesses are challenged/agreed
  • Own the technological roadmap related to Recovery related initiatives and the delivery of these projects
  • Ensure regulatory requirements / commitments are addressed with the given timeframe
  • Ensure all audit items are followed and escalation process established
  • To spearhead and drive strategic initiatives & projects resulting in enhanced customer experience, higher employee productivity and significant cost saves
  • Identify process improvement opportunities across all work streams and look at potential areas for reengineering and enhancements resulting in lower cost of operations and higher productivity
  • Ensures that realistic project and quality plans are prepared and maintained
  • Monitor progress, timelines, deliverables, finance and risks across projects undertaken as part of the recovery plan
  • Finalise OLIs / project performance metrics to report progress on Mozambique Recovery Plan
  • Ensure embedment of standard set of policies and procedures identified as deliverable under the Mozambique recovery plan
  • Provides effective leadership to the project team and takes appropriate action where performance deviates from agreed tolerances
  • Develop and standardize the reporting and monitoring tool for consumer operations
  • Own and monitor the technological roadmap and align it to project delivery dates
  • Ensure transparency across all work streams relevant to project delivery
  • Monitor and update recovery project progress as per timelines, deliverables, finance and risks to relevant stakeholders
  • Shaping and scoping of new initiatives and securing the buy in of Stakeholders
  • Develops and manages one or more defined communication channels and/or stakeholder groups
  • Co-ordinate with the Business functions in Country to identify key opportunities in Business Banking,Cards, Assets, Premier banking
  • Initiates communications between stakeholders, acting as a single point of contact for defined groups
  • Actively anticipates and identifies stakeholders; manages stakeholders proactively
  • Captures and disseminates technical and business information
  • Facilitates the business change decision-making processes and the planning and implementation of change
  • Ensure Governance / Control requirements for Recovery program are met and delivered
  • Country Recovery program presented and discussed in relevant forums like OPCO, Steerco etc
  • Ensure all New Product & Process Approvals go through thorough due diligence process prior to approvals and sign-off
  • Closely monitor all BIA audit actions and ensure timely closure across all countries
  • Ensure requisite documentation maintained at the country level for programs / projects and initiatives run as part of recovery program
  • Responsible for project costs and resources, tracking actual against budget
  • Promotes the change programme vision to staff at all levels of the business operation, brings order to complex situations and keeps a focus on business objectives
  • Works with senior people responsible for the line business operation to ensure that maximum improvements are made in the business operations as groups of projects deliver their products into operational use
  • Maintains the business case for funding the programme and confirms the continuing business viability of the programme at regular intervals
  • Plan effectively resources and budget according to HR and finance business processes; experienced at recruiting staff; fulfils the regulatory agencies and reporting requirements
  • Provide active and inspiring leadership to recovery , project and technology recovery team in-country
  • Be a visible advocate of service for the Region, role modelling all behaviours as related to customer service
  • Provide leadership and coaching to ensure that all colleagues are aligned to the goals and culture of the Transformation Team
  • Championing the benefits of team working across functions
  • Work closely with Business Unit Heads and virtual teams across all countries, acting as a role model
  • Masters of Business Administration / Post Graduation degree preferred in order to cope with the intellectual demand of the job
  • Relevant professional qualification in Project Management
  • 3 years minimum experience in managing regional projects / programs across a big geography in an O&T program or similar credentials and demonstrate that they have delivered projects in a much complex environment
  • Minimum 10 years experience in a Banking
  • Experience in Banking and managing large scale high visibility projects in a complex organisation
  • Experienced in team management with strong leadership and motivational skills
  • Experience in working in Africa will be preferred
41

Area Team Lead-star Ridge Area Resume Examples & Samples

  • Building branch teammate skill sets around sales effectiveness, industry-leading service and transaction quality
  • Operational soundness and proper risk management
  • College Degree or higher
42

Fcra Team Lead Resume Examples & Samples

  • Manage disputes received through eOSCAR (bureau disputes), Mail (direct disputes - Metasource), and an internal mailbox (referrals/escalations/Agency complaints sent by office of the president) within a 30 day SLA
  • Manage daily staffing and workflow for team and ensure adherence to departmental standards and internal service level agreements (SLAs), including daily quality reviews
  • Regularly meet and conduct side by sides with individual team members; ensure timely coaching and development opportunities to ensure success in role; complete daily timecards and monthly incentive related performance management duties
  • Perform in-depth investigations, sometimes of a complex nature, and provide detailed analysis of results; Conduct research through applicable systems, including eOSCAR and other operations systems
  • Act as primary credit bureau reporting contact for update questions for ACDV’s submitted
  • Develop and maintain all team operational procedures and ensure proper execution
  • Develop and facilitate new hire and continuing education training for FCRA team; provide updates as required
  • Communicate, and interact with management and peers to influence decision cycle with respect to effectively managing risk
  • Identify, report and remediate issues
  • Liaise with Compliance, Legal, and BUs on specific FCRA related items/issues, litigation, etc
  • Approach projects and tasks in a tactical, as well as strategic manner, applying a logical thought process with attention to detail
  • Ensure all mandatory training for you and team is completed within required timeframes
  • Lead Audit preparation and coordination, and communication updates to management
43

Team Manager Merchant Services Resume Examples & Samples

  • Using strong communication, active listening and problem solving skills, you will identify and make recommendations for business/ process improvements while working with various business partners across multiple locations
  • The ability to set and achieve goals with complete ownership of performance and results is a key to success in this role
  • Actively involved in developing and executing a strategic business plan, staff recruitment/development, and leading projects/campaigns
  • A solid understanding of CEI and the Customer Experience Model is critical to coaching success
  • Prior experience with Merchant Services, Retail, and Small Business is beneficial
  • Must possess strong interpersonal skills to guide others to a desired conclusion and have the ability to hold them accountable
  • The ability to change direction quickly and effectively is essential
  • Must have strong judgment and problem-solving skills
  • Proven organizational, multitasking and time-management skills are required
  • You must be able to work independently and as part of a larger management team
  • A solid understanding of call centre environments and related technologies is an asset
  • French / English bilingualism an asset, but not required
44

Spotify Street Team LiU Resume Examples & Samples

  • A third or fourth year student, currently studying at Institute of Technology at Linköpings University. You should have at least one year left of your studies, master's thesis excluded
  • Experience from project/event management, such as within the Student Union or other student association, where you have been taking ideas from scratch to success. Your network among Norrköping/Linköping students should be extensive
  • A fierce passion for technology and the ambition to proceed with a future career at Spotify
45

Hurley Team Lead-orlando Service Center Resume Examples & Samples

  • High School/Secondary School Diploma or equivalent
  • 2+ year work experience
  • Ability to understand direction and communicate in English
  • Ability to establish and maintain effective working relationships with co-workers and management staff
  • Demonstrate a courteous and helpful attitude
  • Must be able to manage personal time to accomplish multiple tasks in a fast-paced environment
46

TWS Team Lead Resume Examples & Samples

  • Hold a relevant third level degree or equivalent (a Bachelor Degree with a Science or Engineering)
  • 6 to 8 years experience in Application Support
  • Supervisory and Leadership experience
  • Good English communication skills (verbal and written)
  • Knowledge of Investment or Retail/Corporate Banking
  • Impeccable Attention to Detail with Strong Organizational Skills
  • Mandatory to work in rotating shift including night shift (9 hour shift 5 days a week)
  • Knowledge of Windows, Unix, AutoSys (or any scheduler tool) and Databases
  • Be self-motivated, disciplined and able to work well in a team environment but also on an individual basis to ensure tasks/actions are completed
  • Able to work to tight deadlines and produce solid work that is both accurate and to a high standard
  • ITIL process level knowledge (certified or equivalent experience)
47

Team Lead Aml Investigations Resume Examples & Samples

  • Responsible for developing team's performance objectives, development plans and execution of these plans
  • Work with Analytics and Design along with the LOB in developing and maintaining a sound monitoring strategy
  • Responsible for monitoring, reviewing and approving team's cases, SARs and escalations
  • Monitor's team's case load and production to ensure regulatory obligations are met
  • Provide periodic reports on case findings, performance etc. to senior management
  • Make independent decisions, but discuss more complex regulatory issues including the LOB impact with management
  • Develops new ML/TF risk models in wide variety of areas (geography, product, customer-type, typology, referral channel, etc.) that significantly improves departmental Portfolio ML/TF risk management knowledge base and skill sets
  • In-depth knowledge of various ML/TF typologies
  • 5+ years experience in compliance or related position
  • Certified Anti Money Laundering Specialist Certification strongly preferred
  • Strong supervisory and leadership skills
  • Self-starter, capable of working under minimum supervision. Results oriented team player
  • Understanding of BSA, AML, OFAC and other AML regulatory policies with the ability to apply and explain regulatory concepts
  • Understands products, customers and expected type
48

Complaints & Investigations Team Manager Resume Examples & Samples

  • Leading and motivating a team of associates providing daily direction optimising the performance of the team through coaching and feedback
  • Interacting with all departments across Citi and it’s vendors to promptly resolve complaints and driving process improvements in a timely fashion. Escalating where appropriate
  • Maintain a strong working relationship with FOS on a daily basis on behalf of Citibank. Working to ensure that the area
  • Delivers to customer needs, through the appropriate channel
  • Delivers agreed KPI’s
  • Creates opportunities to exploit synergies by sharing learning and skill sets across operational teams
  • Maintaining a strong compliance focus at all times ensuring the Bank’s reputation is protected and we are fully compliant in respect of our obligations to customers, the regulator and internal policies and controls, including TCF
  • Meeting all regulatory requirements and maintaining an appropriate (remote) controls RCSA framework, escalating and addressing issues identified as appropriate
  • Liaise with Citi Quality function on monitoring frequency, results, feedback and CAP closure
  • Ensure the appropriate people processes are deployed which are timely, effectively manage performance and instil fairness, equality and integrity
  • Through strong leadership and management skills create an environment where the Customer is at the heart of all activity
  • To communicate powerfully and effectively to support and maintain desired context within the area as measured by people satisfaction, attrition and attendance levels
  • Providing coaching and mentoring to the Associates to support the development of an environment that actively supports Citi’s vision
  • Ensure that all people processes happen in a timely and inspirational manner
  • To support the Complaints Management team to maximise operational efficiency, ensuring the appropriate level of planning exists to support delivery to the customers
  • To own delivery of KPI’s and to drive activity to focus on meeting the business requirements, SLA and KPIs
  • To ensure that VOE results improve year on year with particular focus on communication and engagement of people and great place to work
  • To create and maintain an environment which results in them and their team being motivated, engaged and committed to treating customers fairly
  • To take responsibility of their own personal development in order to fulfil the accountabilities of the role
  • As part of the Complaints team, drive and deliver results to achieve the overall objectives for the department
  • Through analysis support Complaints Managers to understand and report end2end complaints performance, trends and root causes
  • Review all elements of the complaints life cycle, to ensure the business are using every opportunity proactively to reduce incoming complaints, through delivery of strategic initiatives
  • Prepare and provide complaints data to the relevant business areas for submission into Strategic Business Reviews that ensures appropriate actions are being taken to address causes and reduce complaints
  • End2end root cause complaints analysis and mapping of customer journey, reporting and recommendations for volume reduction/avoidance. Ensuring there is no repeatition of complaints re-occuring
  • Recommend changes to policy and process in order to support complaints managers to identify the means to reduce complaints, add to files and FOS escalations over time
  • Produce and distribute complaints analysis reports taking monthly complaints MI from the complaints dashboard, escalated, non escalated and FOS closed complaint data
  • Check complaints descriptions up to date and ensure action being taken is logged on top complaints for each product
  • Produce all relevant submissions of data for Operational Control meetings and Strategic Business Reviews
  • Make recommendations for the design of process improvements and policy changes
  • Distribute reports to Client Experience and TCF team making requests to for deep dive root cause investigations when required. Raise any identified TCF breaches and issues
  • Support Complaints Managers to produce inputs and reports for Operational Control Meetings (Product, Operations, Complaints) and monthly meetings with each of the relevant business areas (owners of all complaints codes/SLAs)
  • Attend weekly legal and compliance meeting as required, providing relevant MI and inputs
  • Support Client Experience team to ensure code review MI transition is successful and clearly reported and understood at point of change
  • Support team to ensure complaint codes review process is carried out with any required changes and improvements delivered
  • Ensure TCF is a natural and constant part of our view, analysis and reporting
  • Meeting all regulatory requirements, escalating and addressing issues identified as appropriate
  • 5+ years experience of leading a team
49

OTC Listed Derivatives Clearing Team Resume Examples & Samples

  • Although it is not essential, it is preferable that the candidate has a good understanding of OTC derivative products
  • Attention to detail is paramount along with diligence and quick escalation
  • You will be ensuring that all trades are booked and confirmed as intended by checking the Trading system verses internal MS systems and versus Marketwise, liaising with Trading, Sales, Brokerâ��s or the Clients directly
  • You will work closely with your peers and you will need to share knowledge and act as a team player to get the most out of this role. - Fast learner who is an excellent communicator and has a high attention to detail
  • Good product knowledge of LD/OTC Clearing products is desirable
  • Knowledge of LD/OTC Clearing workflow
  • Ability to recognise risk/control issues and their implications. Knows when to ask questions before taking action and when to refer to problems or issues to the next level
  • Shows initiative and creativity, taking a long-term approach to improvement and resolution of issues
  • Leads by example working with drive and determination
  • Takes a hands-on approach to risk and promotes a dynamic risk management culture
  • Can work well under pressure, lending control and order to a difficult or pressurised situation
  • Ability to prioritize functions and deal easily with multiple issues and tasks
  • Excellent communication and influencing skills (both verbal and written)
  • Strong understanding of risk management and escalation
  • Focus on guardianship, ensuring that issues are identified, escalated and resolved in a timely basis
  • Proactive and flexible team player
  • Ability to build effective working relationships with key stakeholders
  • Proven management experience. Skills in delegation, organisation and people management to ensure the team can work effectively
  • Ability to step back from the detail and provide strategic direction for team
  • Front to back trade flow experience
  • Strong background in Financial Services within Operations
  • Proven track record of successful project implementation
50

Red Team / Attack Operator Resume Examples & Samples

  • Overall 7+ years of Information Security experience with one of the following: At least 3 years experience performing network penetration testing
  • At least 3 years experience performing application security assessments
  • At least 3 years experience with Cyber Red Team operations
  • At least 5 years experience performing network exploitation operations
  • Advanced knowledge of networking fundamentals (all OSI layers)
  • Advanced knowledge of the Windows and *NIX operating systems to include boot process through understanding of the execution flow of boot time processes
  • Strong knowledge of software exploitation (web, client-server and mobile) on modern operation systems
  • Familiarity with interpreting log output from networking devices, operating systems and infrastructure services
  • Masters Degree in Engineering, Business Management, or Technology related fields a major plus
  • Expert knowledge of networking protocols and packet analysis
  • Well versed in multiple security technologies such as Firewalls, IDS/IPS, Web Proxies and DLP amongst others
  • Ability to program in C, C++, C#, Objective C, Python, Java, PHP and ASM (x86)
  • Able to articulate and visually present complex forensic investigation and analysis results
  • Able to work under pressure in time critical situations
  • Strong attention to detail in conducting analysis combined with an ability to accurately record full documentation in support of their work
  • Detailed knowledge of current international best practices in privacy
  • Ability to communicate with other industry forensic professionals to ensure solid partnerships with key external stakeholders to ensure that the forensic investigation process remains at a word class level
51

Rcsa Central Team Oversight & Control Methodology Team VP Resume Examples & Samples

  • Contribute to the overall development of various RCSA key initiatives and goals by participating throughout the key initiative’s implementation project lifecycle
  • Maintain awareness of significant changes impacting the business, both internally and externally, to ensure timely integration with the RCSA Program if needed
  • Act as a point of contact for RCSA leads throughout the business and region
  • Partner and develop a positive working relationship with Control Team members and other business partners to maintain an open environment for collaboration, risk identification, and remediation
  • Provide cross-functional support on initiatives managed by other members of the RCSA Governance & Reporting team. And, also providing support on existing projects/programs (RCSA Practices Playbook, Enterprise Programs, etc.)
  • Support other groups within the Corporate Central RCSA team to ensure timely delivery of inquiries requested by LOBs/Functions
  • Bachelor's degree and minimum 5 years in the financial services industry; including background in controls, operational risk management, audit, compliance, or controls
  • Recent history of successfully implementing a Firmwide/LOB program and/or project
  • Experience working with an operational risk framework is strongly recommended
  • Ideal candidate should also
  • Be a self-motivated and confident decision-maker with the ability to demonstrate leadership, challenging and influencing change where necessary
  • Be a collaborative team player able to develop meaningful and effective working relationships with fellow colleagues
  • Have strong analytical and documentation skills, as well as orientation to details
  • Be able to manage multiple assignments and meet tight deadlines within a team environment
  • Have excellent organizational skills
  • Provide sound business judgment and objectivity when necessary
  • Be a flexible and creative thinker
52

CIB F&BM Centralized Allocation Team-VP Resume Examples & Samples

  • Cash Settlement – work with Controllers to understand transactions that generate cash settlement
  • 5 to 7 years experience working within a financial/professional environment
  • Superior analytical abilities
  • Solid organizational skills and ability to prioritize
  • Strong communication and influencing skills
  • Excellent multitasking/prioritizing skills and ready to deliver under a challenging environment
  • Interacts effectively with peers and senior management
  • Process-oriented with focus on continuous streamlining/improvement
  • Knowledge of JPM reporting systems preferred – SAPCO, FDW, Paragon, Essbase, CIB Reporting and Advance Analysis
  • Excellent working knowledge of MS Excel, Power Point
53

Area Team Lead-greater South Charlotte Resume Examples & Samples

  • Sales and service performance planning
  • Supporting and enhancing an internal referral network among other lines of business such as (but not limited to) Financial Advisors, Mortgage, Trust, Wealth, Business Banking, Treasury Services, Merchant Services, SunTrust at Work Representatives
  • Partnering with Regional Operations Manager (ROM) to identify operational gaps, risks, and execute development/improvement plans
  • Developing of direct reports on an ongoing basis
54

Team Lead, Anti Money Laundering Resume Examples & Samples

  • An undergraduate degree, graduate degree or professional designations would be beneficial
  • 2+ years bank/AML adjudication experience
  • Knowledge of Capital Markets and the complex financial instruments this industry employs
  • Working knowledge of applicable Bank systems and Microsoft Office Suite
  • Analytical Thinking (Basic)
  • Problem solving (Working)
  • Organizational Understanding (Working)
  • Risk Management (Basic
55

Team Manager, Plan Sponsor Services Resume Examples & Samples

  • Provide Leadership to a staff of approximately 10 to 20 Client Services Consultants within Technology & Operations to achieve organizational and departmental goals
  • Develop and maintain a results-oriented environment, with a focus on continuous process improvement. This includes developing and achieving stretch goals, challenging ineffective or costly administrative processes, procedures and practices, and focusing on solutions that meet client and organizational goals
  • Maintains quality standards. Develop and utilize performance metrics to drive client and corporate goals
  • Prepares and manages reporting for budgets, financials and pricing of process. Implements and monitors financial metrics, client service metrics and compliance metrics
  • Develop and deliver industry distinctive customer experience strategies executable by Client Services Consultants
  • Develop end-to-end customer administrative processes and deliver cost-effective operational strategies to enhance administrative efficiencies and reduce cost
  • Lead the delivery of Plan Reporting and DOL and IRS audit support
  • Ensure operational service level agreements are met for assigned Institutions
  • Manages team and individual performance, recommends salary actions, variable compensation awards and career development for employees
  • Consistently partnering with Relationship Management teams to provide proactive approaches and introduce product and service enhancements that meet or exceed institution's needs
  • Identify and evaluate risk and incorporate this information into the unit risk assessment
  • Accountable to Senior Management, peers and customers for the management of crisis situations, resources, budgets and cost control, adherence to processes and control procedures, and continuous process improvements
  • Visit institutions, to maintain service relationship and build a stronger partnership (30-35% travel time)
  • Bachelor degree required
  • Series 7, 24 or 6, 63, 26 licenses
  • Must have minimum 5 years of experience in the financial services industry with a minimum 2 years of supervisory/leadership experience or have demonstrated leadership experience in current or prior roles
  • Strong customer service and/or sales experience
  • Possess strong communication, diplomacy and negotiation skills and have the ability to work with internal customers, clients, consulting firms and third party administrators
  • Must possess strong leadership, managerial, decision making, planning and organizational skills
  • Proficiency in OMNI, EXP AG, Microsoft applications a plus
  • Knowledge of SAS 70 & SSAE 16, DOL Fee Disclosure Requirements, and ERISA 5500 reporting a plus
  • Must possess strategic thinking, planning and execution abilities
  • Need to have experience in managing customer expectations and driving business results
  • Must have demonstrated ability to coach, lead, develop and drive accountability and performance
  • Experience with process improvement experience using Six Sigma methodology preferred
  • Chartered Retirement Plans Specialist (CRPS) and Certified Employee Benefit Specialist (CEBS) certifications a plus
56

On-site Team Manager Resume Examples & Samples

  • Ownership and participation in project works
  • Planning Budget
  • Hardware purchases and stock inventory
  • Providing Out of Hours support
  • Providing coordinated support to other IT teams for complex customer related issues requiring technical assistance
  • Managing Incident and Problem using supplied tools and systems and respond within agreed timelines
  • Ensuring all activities are conducted in accordance to defined processes and policies
  • Maintaining Team Share Point site
  • Supporting user acceptance testing (UAT)
  • Training and Skill Development
  • Work with Team and Retain good talent within Site SupportEUT
  • Proven experience in IT Site Support role predominantly supporting Microsoft Windows XP and Microsoft Office suite applications
  • 2 years’ experience working in a global support environment, ITIL experience
  • Microsoft Windows XP / 7 workstation and laptops
  • Active Directory account management
  • TCP/IP protocol suite
  • Remote control software
  • Good analytical, problem solving skills
  • Ability to perform in a team environment
  • Ability to observe control environment / risk management guidelines
57

RFP Team Manager Resume Examples & Samples

  • Elevate RFP best practices and standards to deliver industry winning proposals
  • Conduct a review and an optimization of workflow and processes related to RFPs, including, among others, content management and database utilization
  • Develop metrics to measure success of team and processes
  • Identify opportunities for greater efficiencies and productivity via process changes
  • In partnership with Communication team and product specialists, lead the renewal and improvement of standard Q&A and other material and establish a maintenance program
  • Focus on talent and development to build an industry leading RFP team through leadership and coaching to achieve business results and create exceptional stakeholder, partner and client experiences
  • Ownership over day-to-day accountabilities of the team, providing support to team and stakeholders as a point of escalation
  • Provide guidance to team to execute on deliverables efficiently, use effective time management practices and manage competing priorities in a fast paced environment
  • Support employee(s) with training and personal development initiatives to build skills essential to their current roles and future career objectives
58

PA Original Programming & WPS Team Resume Examples & Samples

  • Co-ordinating meetings across businesses, senior level executives and with optimum efficiency, sensitivity and reliability on behalf of David Levine, Orion Ross & Beth Gardiner
  • Co-ordinating/arranging travel plans for the Original Programming & WPS department
  • Knowledge of major industries events – planning and execution carried out efficiently and in a timely fashion
  • Processing all expenses for the Exec team using SAP accurately and in a timely manner (supporting those in team with training etc.)
  • Working with Regional Finance to build and maintain T&E tracker for each financial year
  • Organising internal and external meetings and presentations, fully facilitating these meetings where necessary (e.g. with hospitality, AV equipment etc)
  • Use strong analytical skills and initiative to produce systems for monitoring progress of work and to carry out various 'one off' projects as allocated by the Exec team or their direct reports. Ability to influence adherence to deadlines from the team is required
  • Coordinating a busy diary to ensure time is managed efficiently and effectively
  • Coordinating diaries for the rest of the team as a back-up when required
  • Fielding phone calls and where possible answering queries/transferring calls to other points of contact
  • Handling highly confidential information with discretion
  • Managing all incoming mail
  • Ensure that all communication lines are managed effectively between the Exec Team and Direct Line Reports ensuring that all Direct Line Reports receive important and appropriate information
  • Organizing client lunches and Original Programming/WPS team activities
  • Update records & files regularly
  • Preparation of presentations (Keynote/PowerPoint/Word)
  • Typing general correspondence
  • Assisting with projects as required
  • Maintaining team details on file – including Holiday/Leave overview
  • Understanding of the business and team’s objectives to be able to get involved/ take initiative
  • Significant demonstrable experience as a PA at Senior Executive level Experience of managing high volume, complex travel itineraries
  • Previous experience handling high volumes of highly confidential information
  • Experience of working within an International organisation (a distinct advantage)
  • Advanced level in Microsoft office and technical facilities & equipment
  • SAP experience highly desirable and necessary skill requirement
  • Experience of working in an International/studio/entertainment industry (preferable)
  • Proactive and flexible approach with ability to react quickly
  • Calm & organised persona
  • Ability to anticipate needs and respond in a proactive way
  • Excellent communications skills, both written and verbal
59

Anthropologie Day Shift Restock & Recovery Team-highland Village Resume Examples & Samples

  • Reset specified stock sections to retailer standards
  • Maintains stock levels and recovers store during business hours
  • Straightening and organizing all product on the sales floor
  • Ability to work with a group as a team player
60

Anti Money Laundering Team Lead-sanctions Resume Examples & Samples

  • Thorough knowledge and understanding of OFAC, BSA/AML, and USA PATRIOT Act along with knowledge of regulatory trends
  • Strong oral and written communication skills, as well as comfort communicating with Senior Leadership, Regulators and Audit
  • Working knowledge of client database and/or transactional sanctions screening processes
61

Listed Derivatives Clearing Team Resume Examples & Samples

  • Responsible for the supervision of approximately 12 Full Time Employees (FTE) within the OTCDCC & Listed Derivative Clearing TSG
  • You will be working closely with the Front Office to provide the first level of control for the Over the Counter & Listed Derivative products cleared in EMEA
  • You will be responsible for offering the first line of defence for the franchise risk ensuring that the trade bookings are correctly flowing to clearing and monitoring for trade exception management
  • You will be ensuring that all trades are booked and confirmed as intended by checking the Trading system verses internal MS systems and versus Exchange, liaising with Trading, Sales, Brokers or the Clients directly
  • You will be responsible for ensuring current controls are enforced, liaising with IT and Projects Groups to initiate new controls and build STP to improve the firms infrastructure to increase both efficiency and control as you see fit to protect our franchise
  • A high degree of accuracy and a willingness to learn new products is essential. This role is constantly changing and a willingness to adapt to new firm and industry initiatives and put forward your own ideas is of paramount importance
  • An understanding of industry platforms such as MarkitWire, Reuters and Bloomberg is desirable. Ability to quickly understand other systems would be an advantage
  • Daily deadlines are inflexible and the candidate should be organized to ensure the team meets all deadlines. The role requires the sharing and discussing of knowledge and information between the Trading, Sales, Settlements
62

AML Quality Team Manager, VP Resume Examples & Samples

  • Serve as a point of escalation for analysts and peers to evaluate and resolve issues around quality of closed alerts, closed cases, and preparation of potential SARs for review
  • Serve as mentor to Quality Management Specialist Analysts to help build a path for success
  • Review the work of analysts/investigators to ensure work under review meets quality standards
  • Ensure data was accurately collected and documented (i.e. transaction file, due diligence.)
  • Review corrections or differences in final disposition with the relevant members of the Look-backs team
  • Understand AML risk standards and policies to analyze underlying data gathered to assess reasonable cause of escalation
  • Build relationships with Key Stakeholders (i.e. AML Investigations, Look-backs Analysts/Team Leads/Operations Managers) to ensure policies and procedures are consistent across location
  • Effectively communicate and provide feedback on quality of work reviewed
  • Participate in the development of production and quality goals as well as ensure the team meets them within their channel or department
  • Bachelor's degree required or equivalent experience within BSA/AML environment is required
  • 5+ years experience drafting SARs
  • Prior experience (minimum 2 year) completing SAR 111 forms
  • Quality Testing/Quality Assessment experience is required
  • 5+ years experience in transaction surveillance and/or case investigations with major financial institution(s) and/or regulatory environment (i.e. OCC, FinCEN)
  • Prior supervisory/Team Lead experience is required
  • Previous experience with internal applications (i.e. HALO, Customer Assist, iVault) and/or familiarity with the firm's internal systems and processes are a plus
  • Knowledge of BSA, AML, and other AML regulatory policies with the ability to apply and explain regulatory concepts
  • Self-starter capable of working under minimum supervision
  • Adept at multi-tasking and meeting deadlines in high-pressure environment
  • Results oriented team player
  • Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.)
  • Proficient in MS Office (Project/Visio/Outlook/Word/Excel/PowerPoint)
  • Adherence to controls and standards
63

Team Services Specialist Resume Examples & Samples

  • Coordinate the assigned UFC apparel and accessory needs from the finalization of the product line to the shipment of the product
  • Conduct assigned special projects associated with UFC and their events
  • Communicate on a monthly basis, assigned UFC league budgets for training apparel, uniforms, and accessories
  • Oversee the invoicing to UFC league and individual fighters for uniforms and other apparel that exceed the designated allotment
  • Must be extremely professional and able to handle stressful situations while remaining calm
  • Computer Skills: Microsoft Excel, Microsoft Word, Outlook, and Microsoft Powerpoint
64

OTC Portfolio Reconciliations & Disputes Team Lead Resume Examples & Samples

  • Experience in Portfolio Reconciliations Collateral Management
  • Experience in TriOptima, TriResolve platform
  • Experience in managing teams
  • Project experience preferable
  • Understanding of post 2010 OTC derivatives regulatory reforms e.g. EMIR & Dodd-Frank
  • Control focused with proven data analysis experience
  • An understanding of CASS responsibilities
  • Ability to forge working relationships with the front to back functions
65

Team Lead-cib AML Investigations Resume Examples & Samples

  • Investigative experience with exposure within international regions and multinational corporations
  • Understanding of Correspondent Banking
  • An independent decision maker, able to make time-sensitive assessments and to discuss complex regulatory issues with senior management
  • Understanding of regulatory concepts including, but not limited to, the Bank Secrecy Act, Office of Foreign Assets Control sanctions, and the USA PATRIOT Act
  • Interface with business counterparts to obtain information related to their client's transaction activity
  • Work with internal groups including legal, audit, risk to ensure consistent understanding of requirements
  • Proven ability to formulate and execute an investigation
  • 5+ years experience in compliance or a related position (including regulatory or law enforcement)
  • Manager or Team Lead Experience
  • Proficient in MS Office (Outlook/Word/Excel/Access/PowerPoint)
66

Avaloq Team Lead Resume Examples & Samples

  • Avaloq certification
  • A solid knowledge of Avaloq application is mandatory
  • Unix/Linux
  • SQL on databases: SQL Server and Oracle
  • A very good knowledge of data transformation
  • A high level of operational understanding of ETL technologies is an advantage
  • Skilled and experienced in the system monitoring techniques
  • Experience of software lifecycles (Agile an advantage)
  • Autosys Job Scheduler
  • ITIL v3 qualified – to at least foundation level
  • The candidate must be experienced managing teams and individuals. Should be able to develop the team to ensure each team member is fully utilised and engaged across all BAU and project related work. Develop succession planning with the team
  • The candidate will be preferably educated to degree level or above, preferably in an IT related discipline
  • The role holder will have an excellent command of English language with strong written and verbal communications to deliver against our commitment to providing a world class service and drive our dedication to the client experience. The communication demands of the role are high and the role holder will be communicating with customers on a daily basis for whom English may not be their first language and high levels of visual and aural concentration will be required when locating and interpreting screen based information whilst continuing a dialogue with the customer
67

Street Team Resume Examples & Samples

  • Must be outgoing, enjoy working in a team environment, communicate effectively and be prepared to assist with station event planning and execution, as directed
  • Must have a strong knowledge and understanding of social media platforms and must be comfortable operating within the stations’ websites
  • Must be fluent in Spanish and English
  • Ability to lift objects in excess of 25 lbs. is required
68

P/T Street Team Resume Examples & Samples

  • The ideal candidate would be a results-driven team player with a positive attitude
  • Must be a social, outgoing, high-energy individual who is enthusiastic about promotions and marketing!
  • Available days/evenings/weekends, and able to lift 50 lbs
69

Street Team Resume Examples & Samples

  • Responsible for banner placement, decorations, PA system setup, assisting on-air talent and maintaining maximum station visibility at all times
  • Responsible for loading vans for remotes and making sure all equipment and prizes are ready to go
  • Driving the station vehicles to and from events and must have a good driving record
  • Opportunities may arise for the right individuals to cross-train as a station Board Op, and previous Board Op experience is a Big Plus!
  • Must be available to work irregular hours, 7 days a week, many evenings, with the bulk of the hours Thursday thru Sunday and sometimes on short notice
  • Must have a valid Virginia driver’s license with a good driving record – DMV records will be checked
  • High school diploma or GED is required
70

Hospice Team Manager Resume Examples & Samples

  • Scheduling staff assignments in conjunction with the Associate DPS
  • Empowering RN Case Managers through mentoring excellence in pain and symptom management along with focusing on patient and family goals of care
  • Monitoring and evaluating the quality and completion of nursing documentation according to the documentation policy and procedure and state and federal regulations
  • Making community presentations in conjunction with Admissions/Outreach Departments
  • RN / BSN
  • 5+ years of hospice experience or palliative care experience
  • Knowledge of medicare/hospice regulations
  • CHPN
  • Management experience
71

Hbo Ny Summer Intern Mto Run Team Resume Examples & Samples

  • Partner with Run team in providing application support
  • Prepare and track product support incident report
  • Prepare production support metrics with Operations Lead and write summary of trends
  • Help team in maintaining and updating support guides and knowledge documents
  • Experience with Microsoft Word and Excel
  • Self-starter with ability to multi-task and access priority
  • Strong verbal and written communication and critical thinking skills
  • Ability to work in a team and achieve the team goals
  • Knowledge of incident tracking systems JIRA, HEAT or ServiceNow is a plus
  • Knowledge of Microsoft PowerPoint is a plus
  • Knowledge of Java programming language or database queries is a plus
72

CS Team Manager Dach Resume Examples & Samples

  • Managing team of around 15 team members
  • Providing operational support to team members
  • Accountable for the SLAs and KPIs
  • Setting, managing and achieving strategic goals for the team
73

OIM Team Lead Resume Examples & Samples

  • Responsible for infrastructure design and the planning and implementation of changes within the environment
  • Sponsor changes to the infrastructure needed to support new and evolving services, technologies, and applications
  • KPI analysis to identify patterns and trends and drive performance improvement
  • Benchmarking, productivity, and quality control
  • Ownership of process engineering and operational improvement initiatives including automation tooling
  • Accountable for service life cycle and service levels including development of service technology roadmaps
  • Implement, test , and deploy version upgrades and service pack release management
  • Develop product selection and standards, design, and certification
  • Manage L3 and L4 incidents and problems related to affected services
  • Capacity planning and management
  • Root cause analysis and service improvement solutions
  • Provide cost-efficient, stable operations for the platforms and services in scope
  • Accountable for development of annual budgets and manage expenditures, planning, and funding for defined services
  • Perform asset and vendor management and establish competitive pricing and chargeback models
  • Manage and champion a virtual team to ensure consistency of operations, responsibilities and reporting
  • Build and retain virtual teams in strategic locations as per IT Services location strategy
  • Establish a service culture with sufficiently ITIL-educated operations staff
  • Interface effectively with other functional managers within IT Services
  • Maintain effective performance management and staff development activities
  • Establish and maintain effective relationships with local HR, and understand local People policies for countries where staff are located
  • Ability to function with a high degree of autonomy and empowerment in decision making, setting of team goals, and overall daily leadership of the team and management of the service
  • Ability to make key decisions as they relate to service disruptions and problems
  • Ability to work well within a multi-disciplinary team structure, but also independently
  • Ability to work with 3rd party vendors (i.e. Microsoft, Oracle, etc) for escalation of service issues
  • Ability to plan, schedule and monitor work activities in order to meet time and quality targets
  • Ability to rapidly absorb new technical information, business acumen, and apply it effectively
  • Good appreciation of wider field of information systems, its use in relevant employment areas and how it relates to business activities
  • Responsible for providing guidance to colleagues/counselees where required through established coaching and feedback processes
  • Responsible for co-developing annual plans with counselees
  • Participation in firm’s performance management and development process
  • Involved in interviewing and hiring decisions for prospective staff
  • Tangible, relevant, and demonstrable managerial experience with the Oracle and Microsoft Identity Management technology, integration with platforms and applications, and working with clients
  • Possess subject matter expertise for specific technologies within application platform service teams
  • Possess understanding of interdependencies between various technologies within and external to the identity and access management arena
  • Ability to communicate fluently orally and in writing and present complex technical information to both technical and non-technical audiences
  • Perform analysis of metrics and KPIs for the purpose of making decisions around staffing, capacity, and processes
  • Ability to understand strategic business objectives as they relate to Application Platform Services
  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
  • Outstanding management, interpersonal, communication, and organizational skills
  • Either have or be working towards ITIL Foundations certification
  • Minimum of 10 years experience in Information Systems in a related role, with tangible, relevant, and demonstrated managerial experience with identity and access management solutions and service management
74

Senior Investor, Private Markets Team Resume Examples & Samples

  • Conduct company research – including financial analysis, due diligence on industry trends, company management and strategies
  • Make specific investment recommendations for the team that outperform over time
  • Build and update financial and valuation models
  • Synthesize and assess financial, industry data
  • Conduct primary research through industry sources
  • Draft reports/notes on relevant investment themes, events, and breaking news
  • Attend industry conferences
  • Communicate with other investment professionals throughout the Firm
  • Work with and help guide the development of junior investment professionals
  • 15+ years of experience focusing on private equity and corporate venture investments
  • Proven track record in the leadership role within private equity industry
  • An MBA from a top business school, having experience from a top-tier investment bank, consulting firm, or direct private equity fund prior to the MBA will also be highly regarded; CFA preferred
  • Thorough knowledge of PE and corporate venture investments is required
  • Outstanding analytical and organizational skills
  • Proficiency with Microsoft Excel and some modeling experience
  • Excellent communications skills to effectively formulate and articulate opinions, both verbally and in written form
75

Offshore Performance Team Manager Resume Examples & Samples

  • Strong written and verbal communication skills – ability to communicate in a clear and concise fashion
  • Influencing & negotiation skills
  • Coaching and development skills
  • Analysis, problem solving & decision making skills
  • Customer service and satisfaction skills
  • Appreciation of project and change skills and methods
  • Appreciation of operational risk and governance requirements
  • Analysis, problem solving & decision making
  • Self motivated and results focused
  • A strong team player with the ability to also work under own initiative
  • A good knowledge of the products and services offered by Barclays Corporate and Barclays Corporate Servicing (Preferred)
76

BMO Investorline Client Contact Team Outbound Resume Examples & Samples

  • University or College diploma/degree or equivalent experience
  • Valid Canadian Securities Course (CSC) (i.e. successful completion within the last 3 years or extension through the IIROC program)
  • Conduct and Practices Handbook, Derivatives Fundamentals Course and Options Licensing Course are highly desired
  • Knowledge and understanding of industry regulations & standards
  • Broad knowledge and understanding of BMO InvestorLine Inc. products and services
  • Goal and achievement orientated
  • Exceptional telephone and communication skills
  • General computer knowledge (Word, Excel, Windows)
  • Ability to work in a high stress environment
  • Ability to adapt in a fast-paced, changing environment
  • Must be resourceful, patient and resilient
  • The incumbent should be self-motivated and have the ability to work independently
77

Chase Wealth Management Centralized Lending Team Resume Examples & Samples

  • Ability to complete projects with limited supervision
  • Bachelor's degree in finance or related field
  • Minimum GPA of 3.2
78

KYC Team Lead Resume Examples & Samples

  • 5 - 10 years of experience in a financial services industry or regulatory environment
  • Bachelor's degree from an accredited college/university in Accounting, Finance, Legal, Economics or related discipline
  • Master's Degree a plus
  • CAMS certification
  • Background in OFAC / Sanctions; 8 - 10 years overall experience
  • Computer skills including MS Office Suite particularly MS Excel
  • The focus needs to be more in line with a Compliance profile and NOT from the KYC/AML Client On-Boarding side
79

Assistant Team Lead Shareholder Services Resume Examples & Samples

  • Excellent client relationship and communications skills
  • Excellent organisational, leadership and administration skills with exceptional attention to detail, quality and confidentiality
  • Experience in scheduling, prioritising, monitoring and managing diverse jobs
  • Proven ability to work under pressure and to deadlines
80

IT Command Center Team Manager Resume Examples & Samples

  • Ensure adherence to established company and team guidelines
  • Administer the quality assurance process including monitoring of calls and supporting call/ticket documentation
  • Provide timely feedback to associates to allow a fair opportunity to address and recover from performance issues
  • Facilitate call flow to ensure that all calls are answered within service level
  • Review standards and goals and ensure associate understanding of the goals and standards
  • Support company and team initiatives through education of associates and personal behavior
  • Conduct turn-over meetings between shifts or otherwise ensure that they occur
  • Generate and maintain employee performance reports/metrics
  • Keep associates abreast of their performance metrics as they relate to their stated goals/objectives
  • Recommend and administer procedural improvements
  • Work with Problem Resolution Coordinators to identify training opportunities and documentation development
  • Handle administrative responsibilities such as scheduling, time sheets, resource management, etc
  • Associates degree or 3 years’ experience in a support center environment
  • Willing to work shifts including nights
  • 3-5 years’ experience in support center field
  • Certifications in Network, Server or Desktop are helpful, but not required
  • Basic knowledge of the above functions, along with Database and Mainframe, are required
  • Ability to troubleshoot through logical sequencing and perform statistical analysis and trending of data
  • Advanced knowledge of the Microsoft suite of products is required
  • Ability to lead, train and develop personnel is also required
  • Excellent follow-up and organization skills
81

Valuation Control Team Manager Resume Examples & Samples

  • Ensuring compliance with the firm?s valuation policy
  • Monitoring activities performed by the firm?s Pricing Team
  • Providing excellent service to clients related to valuation activities
  • Overseeing the production of IM Valuation Committee, Advisor, and Fund Board valuation reporting
  • Provide strong leadership and development opportunities to a small team of Operations professionals
  • Ensure proper escalation and resolution of exceptions arising in the daily valuation process
  • Ensure compliance with Firm and Operations-wide risk and control policies
82

O&t-team Lead-asset Servicing Function Resume Examples & Samples

  • Minimum 6 years of experience and expertise in handling Asset servicing functions (corporate actions , income payments , conversion of securities across markets , scrips, depository receipts etc , US tax and collection and payment of safekeeping and depository fees , trailer fee and management fees)
  • Minimum 4 years of People management experience
  • Private banking operational experience is a pre requisite
  • Minimum 2-3 years of Project management experience
83

Fsg Team Lead Pittsburgh Resume Examples & Samples

  • Monitoring team performance by gathering relevant data and producing statistical reports
  • Inventory audit subject matter expert
  • Promoting quality achievement and performance improvement throughout the organization
  • Identify and deliver team training
  • Conduct employee ride alongs' and field inspections as needed
  • Bachelors Degree in Business or Management or high school diploma/GED plus a minimum of 4 years relevant experience
  • Minimum 2 years experience in risk management, accounting, and/or auditing or equivalent military experience/training
  • Prior CDF Field Services experience
  • Knowledgeable in Microsoft Office applications
  • Inventory Finance auditing experience
  • Able to anticipate and adapt to rapidly changing growth-oriented environment
  • Experience working independently with minimal supervision, as well as in a team environment
84

Markets Director Human Capital Markets Team Resume Examples & Samples

  • Produce and execute successful global mobility contract retain plans and to win/secure target clients
  • Active Account Leader on select key clients
  • Drive a Top 10 Global Mobility target program to win 50% of all available and qualified opportunities
  • Manage Human Capital client pipeline to meet target growth, interaction across priority target clients and create innovative sales/client experience tools for Human Capital pursuits
  • Facilitate “Exceptional Client Service”
  • Improve and measure brand within target client program
  • Improve sales capability and commercial acumen within Human Capital
85

Mail Center Team Lead rd Shift Resume Examples & Samples

  • Prioritize and assign work to nonexempt Mail Center, Metering and Overnight staff
  • Ensure that Overnight delivery standards are met daily and all mail messengers pickup and delivery to the Mail Fax Copy room at the assigned times
  • Ensure that all blue bags and customer packages are given to the proper courier
  • Maintain optimum efficiency and cost effectiveness
  • Ensure timely completion of paperwork and reports
  • Suggest new techniques for improving productivity to management team
  • Communicate issues as needed to the management team
  • Serve as a Bancorp resource for mail related questions
  • Ensure training of new employees
  • Serve as departmental resource for ongoing questions and problem solving
  • Solve complex operational and customer service issues that escalate beyond staff experience and knowledge
  • Perform quality checks of departmental work
  • Perform all work in accordance with established safety procedures
  • Acquire working knowledge of 1FD process
  • Assist in making sure the department is tour ready at all times
  • Three (3) years experience in specified or comparable area
  • Basic PC skills
86

Team Manager, Confirmations Resume Examples & Samples

  • Familiar with Omni processing and transactions
  • Knowledge of regulatory requirements related to 10b-10 confirmation statements
  • Process ownership - Knowledge of requirements to deliver confirmation statements to participants and plan sponsors. Also, rules related to delivery via email and process when bad addresses (either print or e-) are identified
  • Communicate with business partners regarding requirements for 10b-10 as it relates to new products, processes or regulatory changes
  • Oversee, monitor and report metrics on a daily, weekly and monthly basis
  • Escalate issues as appropriate
  • Lead continuous improvement activities
  • Participate in projects impacting 10b-10 confirms to business partners
  • Provide subject matter expertise and demonstrate strong problem solving skills
  • Work in a collaborative team environment within team and other functional areas such as Marketing, Legal, Compliance, Finance, Sales, CSG, Product Management and IT