Manager, Information Technology Resume Samples

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N Brown

Nils

Brown

8992 Ullrich Estates

Dallas

+1 (555) 942 1898

8992 Ullrich Estates

Dallas

Phone

p +1 (555) 942 1898

Experience Experience

Detroit, MI

Manager Information Technology

Detroit, MI

Emard-Franecki

Detroit, MI

Manager Information Technology

Initiate continuous improvement in development practices within workgroup to improve product quality and/or team productivity
Manage relationship with IT Outsourcer through iterated QA process and performance improvement
Executes ConAgra’s success cycle including all Human Capital management activities
Demonstrate business acumen and applies it for effective business engagement with internal customers and effective management of programs and initiatives
Define performance metrics, plan, and initiate periodic performance reviews for the team and vendors
Identify and track any recurring issues in order to develop solutions for permanent corrections, including working with vendors to implement new product code
Preparation and management of IT Budgets for the location

New York, NY

Manager, Information Technology

New York, NY

Heaney, Pouros and Terry

New York, NY

Manager, Information Technology

Day-to-day management of the IT infrastructure at the venue
Installation of all IT equipment
Provide on site dedicated escalation for emergency or last minute technology related issues, including event nights
Help develop and manage IT policy and procedure as it relates to AEG Global
Supervise part-time IT Support staff
Protect AEG interests by validating user requests on hardware and software
On site management and tracking of all AEG IT assets

present

Chicago, IL

Senior Manager, Information Technology

Chicago, IL

Conroy-Ward

present

Chicago, IL

Senior Manager, Information Technology

present

Oversees network troubleshooting and works with network infrastructure groups for additional troubleshooting
May provide direct supervision to individual contributors or manage others indirectly through one or more Team Leaders
Implements IT strategies through the management of staff and ensures adherence to established guidelines and policies in assigned areas
Strives to improve service provided to internal customers to enhance business relationships and demonstrate IT’s value proposition
Makes strategic and tactical decisions for Information Technology projects. Manages projects through completion and post-completion analysis
Manage large eCommerce programs with multiple business teams, vendors and IT teams in an Agile development environment
Providing Information Technology expertise and manage the department staff and equipment

Education Education

Bachelor’s Degree in Computer Science

Bowling Green State University

Bachelor’s Degree in Computer Science

Skills Skills

Ability to simultaneously and quickly understand current state details while formulating and seeing big picture opportunities and future state strategies
Ability to work in a highly complex organizational environment and effectively coordinate and manage cross functional groups
Guided by policies and departmental plan, impacts the team’s ability to achieve service, quality and timeliness of objectives
You are self-motivated with a strong work ethic, a passion for learning and drive to be the best at what you do
Promote quality practices, identify opportunities for improvement, and collaborate on solutions to improve development processes
Initiate, build and maintain strong relationships across IT and Corporate areas
Ability to organize resources & prioritize assignments with advanced problem-solving skills
Excellent communication and presentation skills
Strong business analysis skills with experience in Project Life Cycle methodology
Excellent people management skills

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15 Manager, Information Technology resume templates

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Manager, Information Technology Auditor Resume Examples & Samples

College degree with a minimum of 4 years of IT audit experience
Knowledge of US Regulations such as the FFIEC Handbook or NIST
CIA, CPA, CISA or CISM, designations are desirable
Working level negotiating and influencing skills

Manager, Information Technology Resume Examples & Samples

Develops processes and procedures to meet organizational goals as it relates to assigned organization and business units. Collaborates with other strategic partners internal and external to the enterprise
Provides guidance and input to strategic and technical planning for various Digital department projects. Manage planned budgets and projects within allotted budgets and scheduled timeframes
Handles multiple IT efforts simultaneously to ensure high quality delivery of projects within required timeframes
Employee management duties including: hiring, retention, performance management, employee development, time and task administration, assisting in the facilitation of compensation decisions, budget administration and reporting individual, team, and project results
Employee leadership duties including: set goals and objectives for individuals and work groups, motivating and mentoring individuals and work groups to meet objectives. Coaching behaviors to achieve desired results, foster an environment for teamwork, foster open and honest communication, encourage individual and work group development
Maintains close contact with the user to ensure needs and expectations are being met
Escalates issues and appropriate recommendations to team leadership
Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules

Senior Audit Manager Information Technology Audit Resume Examples & Samples

Approximately 4-6 years of experience preferably in the area of IT audit and / or related control functions
Plan and lead collaborative risk-based IT audits of low to moderate complexity and conclude whether risks are appropriately managed through the existence of effective control or other techniques
For those audits where the auditor assumes a supervisory role, the auditor is expected to develop a comprehensive audit plan clearly outlining the objective, scope, deliverables, approach, resourcing and schedule. Planning must also consider Fraud Risk scenarios as per PCAOB guidelines
For those audits where the auditor assumes a non-supervisory role, the expectation is the incumbent will develop a plan that ensures assigned audit work will be completed within the defined scope, objectives and schedule of the audit
Develop an understanding of business, project or application / deliverable risks and processes and incorporate into the audit plan
Follow the Audit Standard Guidelines of the Bank and specific application, project and operations audit methodologies
Ensure that audit conclusions and recommendations are properly supported by an orderly accumulation and analysis of documented audit evidence, and that the audit report content is clear, concise and supported by the audit work completed
Perform accountabilities with minimal supervision and provide audit management with regular status updates of the assignment. The incumbent is expected to seek and obtain direction, perspective and resources as required in order to complete the assigned audit on time and within budget
Prepare and present effective presentations to auditees at audit opening and closing meetings as a means of communicating and gaining auditee agreement and understanding of audit plans and audit results
When required, prepare and present effective presentations on various audit and technology related matters as a means to share information and demonstrate expertise
Prepare and discuss audit findings with auditee senior management; identifying significant issues in a business context, working with auditees to identify and recommend feasible solutions
Experience in collaborative risk based audit processes and methodologies and demonstrated ability to apply knowledge and skills
Ability to exercise sound professional judgement in the assessment of risks with a sound understanding of IT infrastructure systems including: z/OS, Tandem, iSeries, AIX, Windows/Active Directory, Oracle, Sybase, etc., including technical implications to the business
Working knowledge of various Bank's development life cycle and project management processes / methodologies
Working knowledge of primary Bank business areas (eg. retail banking)
Skills in performing data analysis and use of ACL or similar data analytical software would be an asset

Manager Information Technology Resume Examples & Samples

Manage activities of individual contributors with accountability for a large multidepartment area(s) or impact on business unit results, organizational strategy and transformational activities
Often carries program management responsibilities with multiple projects
Apply mastery level subject matter knowledge and alternative resourcing plans to manage staff activities in solving most complex business/technical issues
May interpret policy or recommend policy exception
Understand, articulate and optimize application and process capabilities for use by multiple IT and business constituents
Direct and control IT activities that impact multiple HP organizations, typically consisting of multiple disciplines
Plan, direct and monitor high-end operational/tactical activities of staff as well as drive the strategic multi-year plan for the team
May influence or participate in the creation of the domain or sub-domain strategy
Drive architectural simplification and ensures capabilities and applications are done "once for the company"
Ensure that systems and applications are highly available and meet or exceed require little to no support
Understand, articulate and optimize application and process capabilities for use by multiple/all business and IT constituents
Ensure team meets or enables achievement of relevant IT metrics and commitments per IT business goals and objectives
Provide technical as well as people leadership
Exert influence horizontally and vertically in the organization
Demonstrate business acumen and applies it for effective business engagement with internal customers and effective management of programs and initiatives
Drives change management beyond the immediate team and for the business unit; takes personal ownership of the IT strategy and drives support of it
Actively participate in strategic technical and/or business initiatives
Initiate continuous improvement in development practices within workgroup to improve product quality and/or team productivity
Promote technical innovation and champion personal growth for the group
Typically a technical bachelor's degree or equivalent; advanced degree preferred
Minimum of 12 years of related experience
Five years of management or supervisory experience
Demonstrated strong expertise within relevant fields or disciplines
Strong knowledge or business experience in other business units or functional areas of the company
Experienced in directing and controlling the activities of multiple functions
Demonstrated leadership ability, fosters energy, ownership, and commitment; promotes the success of overall HP rather than individual group interests
Recognized as a role model for high integrity, respect to others and is respected by the team
Experienced in managing department budget
Led a multi-site team/taskforce

Senior Manager Information Technology Productivity & Collaboration Services Resume Examples & Samples

Provide clear technical leadership to the development and support teams, inspiring members to reach higher levels of performance through trust, delegation, participation and coaching
Collaborate with Product Owners and Scrum Master to deliver high value projects on budget
Develop and maintain project work plans, estimates, schedules and budget; proven experience delivering effectively in an agile environment
Work effectively with key partners in technology and the business, across all levels of the organization
Implement and enforce governance and compliance policies across the platforms PCS supports
Regularly interact with other leaders on project status, priority setting, and resources

Audit Manager Information Technology Resume Examples & Samples

This is an excellent opportunity to gain exposure to a variety of technology systems and business applications at BMO and influence processes through improving controls
Proactively identify changing strategies, tactics, risks and initiatives continuously following the appropriate audit and investigative services with the appropriate focus
Providing fair and balanced insights into current, emerging and potential issues, trends and opportunities that will enhance efficiency and effectiveness of management and the enabling control processes
Drive positive change in the Enterprise based upon high quality work, thoughtful in its preparation and direction
Leading a workforce that is knowledgeable about our business and specialized within their audit field, understanding the external market, thinking about the efficiency and effectiveness of management and control processes, being seen as highly credible and using their ingenuity to add value
Continually advance the professional practice
Meet with key client management periodically to ensure an understanding of strategies, tactics, objectives and initiatives
Execute audit procedures conducted in full recognition of the risks of the client group which encompass the internal risks, control risks and internal/external environments and regulatory risks
As required, provide input to the development of an annual audit plan
Develop audit discussion points that are insightful and provide a fair and balanced assessment based upon critical assessment of management and control processes such points will be clear, concise, objective and timely in their delivery
Provide the Director/SAM with meaningful insights on efficiency opportunities observed within client functions
Demonstrate good judgement in application of audit procedures
Develop and maintain good working relations with key clients and executives at senior management levels
Provide timely and insightful support to Director and SAM
Maintain a working knowledge of the industry, of the client group, the regulatory and broad economic environment availing the client of the knowledge as to the development of new strategies and tactical plans and opportunities
Ensure that all audit procedures executed are conducted to the high standards set out by the Division, adherence to which is confirmed through the Division’s Quality Assurance program and/or regulatory examination results
Apply sound judgement in the execution of the assigned work
Ensure open and effective lines of communication are maintained with the client in particular for the work undertaken by the role
Effectively execute sections of the audit as assigned by the Director or SAM
Conduct such projects as may be assigned by Director, Senior Audit Manager
Maintain regular communication with Director/SAM on Division issues concerning the audit engagement
Demonstrate high quality work consistent with a “strong” audit function,
Provide proactive leadership and direction to Audit Analysts and Associates as may be required, supporting performance assessments by the Director/Senior Audit Manager
Continue to advance the capabilities of individual teams by participating in internal / external training opportunities
Be a positive role model for others, demonstrating the principles and values set by the Division and the Enterprise
Be and be seen as a leader among Audit Managers through creative thinking and active participation in leadership forums within the Division
Be and be seen as a knowledgeable person in business, client and audit technical matters keeping current on new thinking/practices
Support the culture within CAD as it continues to evolve
Be seen as knowledgeable within specific technical competency roles aligned to the needs of the Division
Provide the Director/SAM with critical input to Chief Auditor / Assistant Chief Auditor on the practical aspects of the audit and its execution
Advance the Division’s overall practice ensuring that practices and methodologies application are maintaining at the high quality level expected of a strong internal audit practice
University degree or equivalent in Computer Science, Information Technology or other related fields
Good knowledge in Internal Controls and Risk Assessment
Familiarity with regulations and compliance requirements such as Sarbanes-Oxley (SOX)
Experience in auditing computer infrastructure systems preferred; and
Desire to work in a challenging environment and obtain new knowledge and skills
Proactive self-starter with the ability to manage and meet deadlines
Ability to identify, articulate risks and develop appropriate audit recommendation(s)
Working level planning and organizing skills with the ability to manage multiple priorities
Introductory level of leadership and managerial skills
Working level of negotiating, conflict resolution and influencing skills
Good analytical and system thinking skills
CISA or CISSP designation preferred
Following certificates would also be considered as an asset: CIA, CISSP, CISM, CRISC, PMP

Product Manager, Information Technology Resume Examples & Samples

Direct new product implementation and program changes across multiple payment vehicles to ensure successful completion and seamless integration across platforms with a focus on loyalty
Manages product planning and development through day to day collaboration and decision making with a cross-functional team including architects, developers, designers and business or subject matter representatives
Defines and analyzes metrics that measure and benchmark product success
Executes global card and payment brand category vision by creating cross-functional alignment of priorities leading to product delivery
In conjunction with senior technical leadership analyze, consult, and recommend application software solutions based on the business needs
Develops strategic technology roadmap and implementation plans for large payment programs
Recommends and plans innovative products and features
Drives optimization and process improvements between product, design, third party partners, and development teams
Maintains product backlog and leads regular prioritization with business unit owners and leadership
Manages bug backlog, determines priority of bugs and which releases they are assigned to
Works with larger product management organization to align on vision, strategy and roadmap
Industry leading experience in financial services or preapaid payment industries (10 years)
Analyzing, diagnosing and proposing solutions to application or business process 12 years)
Working with process owners and identifying application solutions that enable business process improvements (10 years)
Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization
Consistently uses communications skills to influence outcomes
Ability to influencing others without authority to get things done in a timely fashion
Highly collaborative approach and proven success building cross functional relationships
Excellent technology and business skills, strong decision making ability
Knowledge of project management framework and methodology
Ability to accurately break down complex application designs into component deliverables and estimate design and development timelines

Program Manager, Information Technology Resume Examples & Samples

Coaches and mentors project managers on developing and maintaining project plans, objectives and schedules that support program objectives
Consults with the sponsoring business unit or units in the development of a clearly articulated vision, mission, business case and resulting Program Charter for the program. Works cross-functionally with business partners, Information Technology partners, suppliers and other teams to ensure successful execution of the program. Ensures projects within the program comply with established company standards
Develops an integrated plan that includes program deliverables, strategic alignment, total revenue. profit opportunity, enterprise-wide impacts, milestones, risks, assumptions, constraints and overall program investment. Updates program plans, priorities, and project sequencing as needed
Ensures all project teams working on the program understand and work toward accomplishing the business vision, goals and objectives of the program. Analyzes and evaluates project interdependencies and their impacts to the program. Recommends and implements program improvements to meet changing mission parameters and requirements
Monitors project execution to ensure that key milestones and financial parameters are met and that projects are delivered effectively to achieve the overall goals and objectives of the program. Communicates program status to participants and stakeholders accurately and on time. Escalates to ensure issues are resolved, as needed. Ensures program governance
Optimizes financial, human and other resource allocations between projects and ensures effective resource utilization across the program
Oversees the financial well-being of the program by analyzing cost effectiveness and exercising cost controls. Develops and monitors the program's budget. Works with business unit to secure funding for program requirements
Application of industry-based project management methodologies and tools, (8 years)
Building, leading and mentoring teams, (8 years)
General business experience in large, matrixed organizations, (8 years)
Managing complex large-scale business or information technology projects, (8 years)
Requirements gathering and analysis, (8 years)
Working with end-users to define work flows and integrate business processes and technology into effective business solutions, (8 years)
Mentoring other project managers in program and project management, (6 years)
Systems and process analysis, design and deployment, (6 years)
Ability to lead and mentor team members
Ability to establish cross-functional, collaborative relationships with business and technology partners
Knowledge of basic business principles and company goals and objectives
Knowledge of integration tools and methods
Knowledge of system testing and test plan development
Ability to lead complex program and project efforts to completion
Ability to negotiate and influence
Advanced knowledge of program and project management principles

Program Manager, Information Technology Resume Examples & Samples

Oversee tactical planning and day-to-day management of a substantive program element of the IT portfolio, such as a platform, product, or service
Assist in strategic planning for the assigned program and the broader program portfolio
In partnership with the manager, program management and solution delivery directors, engage business stakeholders on project ideation, assisting with the creation of business cases and estimating ROI
Develop a deep understanding of projects within the program and the broader portfolio, manage assigned projects with clarity of context, and develop a deep understanding of cross-program portfolio dependencies
Ensure alignment of proposed projects with the program roadmap and its goals, and manage project planning and execution accordingly
Drive complex, cross-functional projects, leading multiple efforts within a specific program simultaneously, with complexity and capacity as a limiting factor
Lead high performing, cross-functional, often globally distributed teams. Challenge and inspire team members to achieve business results in a fast and quickly changing environment
Work independently, without the need for day-to-day guidance from senior program management leadership
Serve as a project manager for key initiatives within the program. Key project management duties include, but are not limited to the following: (1) shepherd the project through formal approval and funding processes; (2) develop a project plan that includes a detailed budget, high-level project timeline, detailed task-driven schedule (revised continuously), a project RACI and resource plan, and a communication plan; (3) facilitate requirements validation, solution design, architecture planning, and development of an environment management plan; (4) develop a plan to ensure audit requirements are met for the life of the project; (5) facilitate develop of a security plan, functional and technical designs, data conversion and integration plans, a comprehensive test plan, and a deployment plan; and (6) work with business stakeholders to develop an organizational change management plan and a training plan; (7) lead the build and test phases of the project; (8) partner with stakeholders to develop a Production Support Agreement; (9) lead product acceptance activities; (10) direct production deployment and post-deployment transition to sustainment
Tight management of scope, schedule, budget, resources issues and risks using standard project management practices and Starbucks tools/templates
Drive for a culture where “dates matter”. Deliver quality project outcomes, and communicate/set expectations when issues and risks arise
If using an Agile approach, partner closely with the scrum master and product owner on all activities
Ensure that program and project status reports and quarterly updates are relevant, transparent, and add value
Partner with relevant IT and business hiring managers to ensure that the project has the skillsets and capacity required for delivery
Run effective Steering teams with executives and director-level members. Frame up decisions to be made in a way that enables executives to understand options and recommendations clearly
Leverage standardized tools such as Microsoft Project and Project Server based Portfolio Management, maintain and consolidate budget and timeline information that will enable broader portfolio decision making
Managing complex large-scale projects including all elements of scope, time, cost, quality, resources, risk, integration, procurement, human resources and communications in a technology environment (7 years)
Working across functional areas to develop effective business solutions that align with company and department objectives (7 years)
Building, leading and mentoring teams (3 years)
Requirements gathering and analysis (2 years)
Mentoring other project managers in project management (2 years)
Bachelor’s Degree required. Preference for candidates with a degree in Information Systems, Computer Science, Business Administration, or Management
Experience leading complex projects from initial justification through completion utilizing Software Development Lifecycle (SDLC) Waterfall and Agile methodologies
Advanced knowledge of project management principles: scope, schedule, quality, expense forecasting and budget management; defining team roles & responsibilities; driving issue resolution and mitigating risk; influencing, negotiation and change agent skills; procurement and vendor management oversight
Advanced project management soft skills – able to lead diverse teams and coach others in complex situations and scenarios
Demonstrated ability to effectively communicate, both orally and in writing, to all levels of the organization
Ability to establish collaborative relationships and lead cross-functional teams in a matrixed environment
Strong Microsoft Office skills including Visio, Excel, Powerpoint, Word, Microsoft Project Professional and Microsoft Sharepoint. Experience with Project Portfolio Management tools such as Microsoft Project, Clarity or other
PMP, PgMP or Scrum Master Certifications are a plus, but not required
Working knowledge of CRM technologies preferred
Global implementation experience preferred

Senior Audit Manager Information Technology Resume Examples & Samples

CIA or other audit designation and minimum five years of audit experience in a technology or operations environment particularly the CoBIT control framework
CISA, CISM, CGEIT AND CISSP designations are desirable
Bachelor degree required, MBA preferred
In-depth interpersonal, relationship management and communication skills
In-depth leadership and managerial skills
In-depth negotiating and influencing skills

Audit Manager Information Technology Resume Examples & Samples

Minimum of seven proven and progressive information technology audit experience or minimum of ten years proven and progressive technology operations/systems development experience or equivalent, including a minimum of three years proven supervisory/managerial experience or equivalent
Bachelors degree in business, information systems, accounting, finance, related field or equivalent experience
Strong supervisory, communications, analytical, problem-solving, organizational, project management and interpersonal skills
High level of technical proficiency in knowledge and use of major technologies employed in Company/Group computing environments
Broad knowledge of the Company, Group and financial services industry, businesses supported and the regulatory framework they operate in
Ability to apply technology or expertise to business issues or operational problems

Manager, Information Technology Resume Examples & Samples

Day-to-day management of the IT infrastructure at the venue
Installation of all IT equipment
Maintain clear communication with all IT Site users to insure their understanding and compliance with AEG standard practices
Provide on site dedicated escalation for emergency or last minute technology related issues, including event nights
Help develop and manage IT policy and procedure as it relates to AEG Global
Supervise part-time IT Support staff
On site management and tracking of all AEG IT assets
Develop capital improvement budgets for hardware and software
Answer general questions for employees and clients
Advise General Manager on IT issues

Program Manager, Information Technology Resume Examples & Samples

Manages a large program/portfolio of projects by tracking and reporting on budgets, resources and timelines
Manages the interrelationships across projects while optimizing the performance of the portfolio to achieve the best outcome
Ensures the customer's needs are met and expectations are set with their requests. Provides reporting against KPI's/metrics that are established together
Continually revisits the technology strategy for each customer and ensures we are delivering to that strategy and making adjustments as business conditions change
Manages project managers on developing and maintaining project plans, objectives and schedules that support program objectives
Ensures all project teams working on the program understand and work toward accomplishing the business vision, goals and objectives of the program
Develops an integrated plan that includes program deliverables, strategic alignment, total revenue, profit opportunity, enterprise-wide impacts, milestones, risks, assumptions, constraints and overall program investment
Communicates program status to participants and stakeholders accurately and on time. Escalates to ensure issues are resolved, as needed
Ensures program governance
Oversees the financial well-being of the program by analyzing cost effectiveness and exercising cost controls. Develops and monitors the program's budget
Works with business unit to secure funding for program requirements while clearly articulating the business benefits
Experience in Project Management in a Global Technology Environement (10 yrs)
Program management experience in domain( 8 yrs)
Domain expertise (8 yrs)
Experience in managing/implementing software development lifecycle in a web based environment (8 yrs)
Knowledge of Agile methodology (5 yrs)
Building, leading and mentoring teams (8 yrs)
General business experience in large, matrixed organizations (8 yrs)
Managing complex large-scale business or information technology projects (10 yrs)
Requirements gathering and analysis (8 yrs)
Working with end-users to define work flows and integrate business processes and technology into effective business solutions (8 yrs)
Mentoring other project managers in program and project management (6 yrs)
Systems and process analysis, design and deployment (6 yrs)

Manager, Information Technology Resume Examples & Samples

Ability to deal with all levels of personnel throughout J&J, outside consultants, and employment agencies is required
System design and implementation experience with a track record of successful and timely implementation is required
Knowledge of SAP is preferred
A minimum of 8 years of IT experience is requiredOperations (IT)

Manager, Information Technology Resume Examples & Samples

Manage and improve operational/service delivery practices. Support IT Operations in regards to application enhancements, upgrades, and patches to ensure that sound application management practices are being followed in support of Universal Parks’ methodologies, processes and procedures. Act as a central point of contact and knowledge base. Provide advice, expert analysis and practical solutions to improve application performance
Manage vendors and their applications required to delivery company services
Serve as a role model in services automation and efficiency, best practice sharing, proactive actions and creative problem solving activities
Ensure quality, up-to-date documentation exists for all service arrangements
Design and execute against organizational value propositions, solutions and delivery programs
Ability to quickly build trusted relationships with Clients
Optimally, has a balanced combination of large corporate and small, entrepreneurial company background
Proven track record of managing large-scale customer engagements
Strong organizational skills, with the ability to work on multiple projects with multiple deadlines
Excellent listening, oral, and written communication skills
Strong analytical and problem-solving skills to identify process gaps
Ability to work independently and manage priorities
Interface with customers, colleagues, management, and project stakeholders, as needed, to ensure overall success
Proven experience working in cross-functional teams
Outstanding verbal and written communication skills. Ability to communicate clearly and effectively with internal groups as well as with customers
Effective team collaboration with direct and indirect resources
Excellent people and process management skills
Strong IT security process understanding
Direct experience with Managed Services industry including in-depth understanding of strategic and tactical components
Minimum of 7 years in a customer facing delivery role with 3+ years’ experience managing operational teams

Senior Manager Information Technology Resume Examples & Samples

A minimum of 5-7 years of progressive information technology experience in a collaborative IT service focused environment
A solid background of experience and an impressive record of innovation and attainment of goals in complex organizations, especially in a global enterprise environment and matrix organizations
Strong change management and leadership skills, and the ability to apply them to implement new systems and redesign work, are required
Experience in directing and managing within a dynamic and challenging environment, working inclusively through people to achieve shared objectives
Strong communication skills, both verbal and written with the proven ability to translate technical needs into business requirements
An undergraduate degree, ideally in computer science, engineering or mathematics is required. A graduate degree, while not required, is helpful

Manager Information Technology Resume Examples & Samples

Responsible for IT service delivery to offices and sites within KSA
Preparation and management of IT Budgets for the location
Acts as liaison between the business and IT to assess and provide appropriate IT services to users
Ability to manage escalations, outages, significant issues/concerns while working closely with Global team and provide consistent communications to management and users
Execute the various IT programs in the location
Experience in large companies managing more than 500 users
Experience working in Global / Cross-functional matrix environment
Experience in developing IT Strategy and program execution roadmap
Min 4-5 years’ Managerial experience in similar or large companies is a must
Relevant experience in Saudi Arabia would be a plus
Experience managing WAN & VSAT communications, relevant certification is a plus

Manager Information Technology Resume Examples & Samples

End to end project management
Preparing solution document on various technologies
Change Board presentation
Solution document finalization
Pre-production checklist sign off and approved
RCCB clearance
PGLA clearance (where-ever applicable)
Making sure project is completed within budget and time-lines
Regular PPM update
Sending updates to head office
Preparing Benefit map
Smooth hand-over to BAU team
BAU team sign-off
Weekly presentations on projects in progress
Vendor coordination and management
Budget management and planning
Monitor and track Financials

Senior Manager Information Technology Resume Examples & Samples

Makes strategic and tactical decisions for Information Technology projects. Manages projects through completion and post-completion analysis
Completes concise presentations to each department ensuring that the IT department objectives and mission are understood
Provides multi-tier support to all departments (except server group) and maintains mutually beneficial relationships with vendors to ensure appropriate support of all business activities
Communicates changes in Company technology and services to the appropriate channels and personnel
Manages team that designs and architects business intelligence solutions for NED
Manages team that develops business intelligence solutions for NED
Ensures NED BI solutions are secure and built with quality
Manages team that maintains and provides tier 2 support of NED BI solutions
Manages team that supports technical aspects of NICE PM solution in NED
Ability to develop team members
Advanced knowledge of business intelligence and data warehouse concepts
Ability to effectively communicate with users, business partners, peers and management on all aspects of BI solutions, in written and oral form
Ability to manage multiple project and priorities
Ability to work effectively with senior business leaders regarding priorities, managing issues, and meeting requirements
7+ years development and/or support experience with SQL, PL/SQL, Informatica, and Cognos
Solid understanding of business analytics using industry standard tools
Solid understanding and experience with data modeling in a data warehouse
Solid understanding and experience with dashboard technologies
Solid understanding of and experience developing solutions following SDLC process
Solid understanding of and multiple years' experience working in the Cable industry, preferably Comcast
Strong sense of ownership of solutions and processes delivered
Development experience with SQL Server components, Cisco Information Server, Tableau
Solid understanding of and experience with Master Data Management
Solid understanding and experience with NICE PM

Manager, Information Technology Resume Examples & Samples

Strong people leader who can identify good talent and make decisions around talent (current staff + growth needs) - need someone to evaluate strength of team
Competent in data and data solutions…needs to partner with IT partners to bring PDM Data into the EDW and Operational Data Stores
Needs to be able to partner with PDM….go forward model is to build reporting and analytic solutions that can be used by business…move AWAY from building reports…towards building reporting/analytic solutions
Operational Reporting
Enterprise Reporting
Data Driven Apps
Data Transport (ETL

Manager, Information Technology Resume Examples & Samples

Bachelor of Science degree and minimum of 8 years of experience in Information Technology Management
Must possess an extensive and broad background managing IT Infrastructure, service delivery and enterprise business applications
Customer-focused with proven leadership and excellent communication skills
Prove experience providing strategic direction regarding our IT products, processes, applications and technology
Documented experience managing IT related projects, budgets and meeting schedule commitments
The selected candidates must be entrepreneurial, a self-starter and have the ability to challenge the status quo while providing innovative solutions that create strategic value and discriminators for our customers
Master’s Degree is desirable
Prior experience working on large scale programs in an IT management or support capacity is also desirable
Working experience and site knowledge of the Palmdale Manufacturing Integration Center of Excellence is preferred
Ability to develop/ deliver senior management level briefings, perform risk & opportunity analysis and prepare detail cost and technical proposals

Manager, Information Technology Resume Examples & Samples

Requires a BS degree, 5-8 years of experience in support of Information Technology, Engineering or a scientific discipline
The qualified candidate must have the ability to provide strategic direction regarding our IT products, processes, applications and technology
Candidate must be entrepreneurial, a self-starter and have the ability to challenge the status quo
The qualified candidate must have a working knowledge of our management systems including: Business, Global Supply Chain, Engineering, Production, Integration & Test, etc
Must have the ability to obtain a DoD Secret Clearance
The ability to obtain a Secret up to SSBI clearance
Experience with the internally-developed CAPE tool

Manager, Information Technology Resume Examples & Samples

Drive the implementation of the IT vision and strategy for R&D
Coordinate incident management and drive resolution
Develop and maintain Support and Service models for a variety of production applications
Manage routine maintenance tasks and systems administrative activities to ensure reliable and effective operation of the search platform and search based application portfolio
Manage production deployment of research application patches and upgrades
Sustain Software Development Life Cycle (SDLC) management through routine systems health assessment, maintenance of high quality documentation, and real time license management
As a member of a global IT team, participate in problem resolution related to application issues across business units and regions; this includes working with business colleagues, business-facing IT colleagues, infrastructure teams, external partners, and/or vendors
Create and maintain an informational IT “knowledge base” containing documentation of applications, policies, procedures, infrastructure, and other critical technology assets
Collaborate with Managed Service Provider (MSP) partners responsible for IT core support services and operations as required
Demonstrate excellence in customer care, assurance and service quality; ensure all appropriate Service Level Agreements (SLAs) in core service metrics are met or exceeded
Ensure change management processes are continuously followed to maintain a stable production environment
LI-GA3
10+ years R&D application/platform management experience, 5+ years collaborating closely with and/or managing technical IT teams
Demonstrated experience developing application support models
Direct experience working with offshore support personnel and outsourced service providers
Direct experience supporting researchers and scientists in the biotech, academic, and/or pharmaceutical industries
Working demonstrable knowledge of the following topics

Senior Manager Information Technology Resume Examples & Samples

Lead the identification, assessment, selection and implementation of technologies to support the pharmaceutical product lifecycle and supply chain operations. This position reports to the leader of supply chain capabilities in the Laboratory Information Systems organization
Responsible for working with PDM (Pharmaceutical Development & Manufacturing) organization and related business partners to facilitate the governance of business processes and enterprise data standardization
Develop the Product Lifecycle Management (PLM) capabilities to enable knowledge management and collaboration internally and with external contract partners. Configure tools to coordinate change events and connect information related to the management of part numbers, suppliers, bill of material, formulas, processes, etc., that are used to manage the lifecycle of Gilead’s pharmaceutical products
Work closely with Enterprise IT and business stakeholders to implement and maintain the technology infrastructure and applications to transform the management of master data, enable technology integration and improve processes to support pharmaceutical development, supply chain operations and compliance with product quality regulations (cGMP)
Partner with different teams, such as ERP, Laboratory Systems, Regulatory and Quality to enable efficient integration of master data with transactional data to support product development and supply chain operations
Stay current with technology and supply chain trends and maintain the capability roadmap to help the PLM capabilities remain current, competitive and aligned with Gilead’s strategic direction
Highly experienced in domain areas such as information technology, automation, data management, business activity monitoring, business process management, cloud computing, GxP and the pharmaceutical industry
In-depth experience in computer system evaluation, selection, implementation, computer system validation, data integrity assurance, 21CFR11 and EU Annex 11 compliance
Strong skills in: facilitating process and data governance, critical thinking, communication, teamwork, matrix management and influencing
8+ Years with MS, MBA
4+ Years with PhD

Senior Manager, Information Technology Resume Examples & Samples

Manages one or more IT functions within the company, and may be responsible for leading large or complex projects impacting several divisions
Implements IT strategies through the management of staff and ensures adherence to established guidelines and policies in assigned areas
Manage large eCommerce programs with multiple business teams, vendors and IT teams in an Agile development environment
Experience in project budgeting, scheduling, communication plans, risk/issues management, and capability Maturity Model (CMM) process
Extensive practical, broad-based knowledge in Digital technology areas preferably with online reservation car or hotel systems applying professional project and marketing management techniques to achieve business objectives
Have a broader technology experience with the Digital platforms, Campaign Management, Multivariate testing, J2EE, Services, JIRA, Microsoft Project
Experience working in a DevOps environment to assist with management of deployments in a complex distributed infrastructure
Identifies areas for improvement and proposes new technologies or operations to increase the effectiveness of assigned divisions
Manages staff, contractors, and resources to meet the needs of the business in the most efficient manner possible
Strives to improve service provided to internal customers to enhance business relationships and demonstrate IT’s value proposition
May provide direct supervision to individual contributors or manage others indirectly through one or more Team Leaders

Program Manager Information Technology Resume Examples & Samples

Prepare and maintain all project documentation throughout the project lifecycle
Leads the project delivery through all phases of a project implementation with the appropriate reporting, communication and documentation
Leadership responsibility for a group of project managers assigned to a program
Provide active coaching, direction, and mentoring for the strategic initiatives that are within the assigned program and in the greater PMO
Prepare detailed project plans/schedules to meet project goals and implement recovery plans for off-schedule and unanticipated events
Develops and manages program operating costs, forecasting and re-forecasting, and ensures the proper steps are taken to make certain the program is within budget
Assemble and manage the project team to ensure deliverables remain on schedule, within scope, and within budget
Manage project scope by enforcing change and release control procedures
Continually manage project issues and risks
Oversee project kick-offs, team meetings, and steering panel reviews
Establish and measure project performance metrics
Prepare project status reports and present project performance updates to senior management
Develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across divisions to maximize program effectiveness and influence
Identifies and makes recommendations for improvement to existing processes and procedures
Manages a team Project Managers
Serves as a proxy to all PMO functions when the PMO Lead is out of the office
Excellent verbal and written communication skills with ability to communicate to various levels of management
Proficiency in using Microsoft Project
Must be proficient in Microsoft Office tools, including Microsoft Word, Excel, PowerPoint, and Visio
Experience creating schedules/dashboards/s in Excel, MS Project, PowerPoint and Word
Proficiency with SharePoint
Ability to easily adapt to a fast-paced and rapidly changing environment
Experience making presentations to stakeholders and business associates
Experience with implementing enterprise-wide SaaS platforms
Experience with IT procurement and vendor relationship management
Knowledge of PMI’s project management methodology and best practices
Experience in SDLC and Agile methodologies
Ability to work collaboratively in a cross-cultural, global environment
Over 8+ years of experience required as a project and/or program manager
5+ years’ experience implementing IT projects/programs
PMP (Project Management Professional) certified or equivalent experience
Bachelor’s degree or an equivalent combination of education and experience3 – 5 yy
MBA Preferred
Progressive experience in technical communications, specifically creating software and system documentation for developers
Six Sigma Certification

Manager, Information Technology Resume Examples & Samples

Direct new program development and implementation teams for medium and large size projects for Solution Delivery. Responsible for the program management of multiple projects that enables successful project completion, including project initiation, scoping and approval, process redesign, project staffing and project implementation
Baseline new programs in accordance with the cost, schedule, and performance requirements, developing effective metrics. Identify best business practices to be applied to product design and implementation
Execute on assembling program development teams to effectively address multiple clients’ requirements according to the specified program’s objectives, schedule and budget. Emphasize to direct reports that the new program development must be timely, successful, and meets or exceeds the client group’s expectations
Develop and maintain an effective relationship with client group leadership. Will ensure direct reports are effective in their communications with client groups, building strong working relationships
Responsible for varying aspects of vendor selection and management to include oversight of drafting SOW’s, RFP’s, vendor evaluation, budgeting, monitoring progress through to implementation
As programs or projects advance through the project lifecycle, the Manager will work with senior leaders within IT Operations, and collaborate on resources to ensure a seamless transition of the completed applications from Solution Delivery to the responsible IT Operations for its continued support and maintenance
5+ years experience delivering technology solutions
3+ years experience managing IT Professional teams
5+ years experience in a large Information Technology or consulting organization with proven experience partnering with client groups in support of managing complex, multi-year and multi-location projects and programs, including the creation and management of program associated budgets
Experience with web/e-commerce application development technology stacks, including .net, J2EE
Experience with Ticketing, Team Member, or Food/Retail Point of sale system
Proven successful experience in vendor selection and management for a wide range of IT solutions
Extensive experience in strategy definition, consulting and systems analysis, and delivery of solutions that are flexible and can easily accommodate changing business needs and technology trends
Expert knowledge of IT functionality and integration across business processes
Expert knowledge and application of systems development and project management processes in relation to the initiation, analysis, design, management and implementation of complex projects involving multi-discipline initiatives across the enterprise
Strong interpersonal and stress management skills, with a demonstrated ability to make effective decisions while working through complex personality, program, and business interest related issues
Well developed, executive-level critical thinking and communication skills (written and oral)
Contract negotiation skills

Section Manager, Information Technology, Isd Resume Examples & Samples

Demonstrated experience directing the design, implementation, or operation of large-scale telecommunications systems based on telecommunication technologies such as wide area networks, local area networks, IP-based call centers of communication facility engineering
Strong knowledge of the principles and practices of management, supervision and training of staff
Strong knowledge of project management principles and methodologies for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work and contractor performance
Strong analytical and problem solving skills to effectively analyze and resolve issues and challenges
Strong organizational and presentation skills
Strong negotiation and conflict resolution skills
Excellent writing skills to appropriately construct, develop, and edit clear and effective technical reports, memos, letters, directives, charts, etc
Excellent oral communication skills to succinctly communicate information and ideas effectively
Excellent leadership and team building skills

Associate Manager, Information Technology Resume Examples & Samples

Manages staff of 6-8 direct reports and within a team of 30 people total
Manages specific targets related to business delivery and satisfaction
Manages team workload and performance development of employees, such as appraisals, career development opportunities
Acts as a liaison between network services and business leadership in the company
Supports the business with regards to technical projects and solutions, IT processes improvement and development

Manager, Information Technology Division Resume Examples & Samples

Leads all activities related to the department's technology services and defines and enforces Corporate IT Standards
Promotes the continued education, training, and refinement of the department staff
Communicates appropriate corporate compliance standards and procedures for all department employees
Supervises and administers hiring and firing, performance reviews and evaluations, staff counseling, etc. for the department
Four years in a supervisory/management capacity
Additional progressively responsible IT experience may substitute for the degree requirement
Experience with financial budget planning, managing, analysis and reporting
Experience in Human Resources practices and laws. This includes hiring and firing, conflict resolution, group dynamics, diversity understanding etc
IT management experience in a healthcare setting
EPIC or EMR/EHR knowledge

Senior Manager Information Technology Resume Examples & Samples

Manage the daily operations and projects of the desktop and operations teams to meet the needs of the Center’s users in a clinical, research and academic setting
Manages new and existing IT initiatives to completion within the agreed upon timeframe and to requestor’s expectations through a formalized project management model
Communicates with decision makers and stakeholders to ensure understanding of deliverables and negotiate expectations
Ability to make effective decisions and/or involve others in the decision-making process as needed to obtain information, generate alternatives, make the best decision, and ensure support and consensus when appropriate
Coordinates and manages outsourced resources and vendor relationships for services
Ensures systems compatibility and compliancy with university, federal, and grant guidelines
Teambuilding through coaching, feedback, performance management, conflict resolution, and disciplinary techniques
Demonstrates leadership and professionalism while representing IT to the Center and to other Emory University departments
Actively participates in meetings and champions the Center at Emory University
Remains current with developments in the field of technology and management, while consistently re-evaluating the feasibility of incorporating the newest solutions with appreciation for ITSM, ITIL framework, BC/DR planning, PMBOK practices, and FISMA and ePHI compliancy

Manager, Information Technology Resume Examples & Samples

Contribute to the business cases for technology investments
Develop and maintain processes for tracking of maintenance & support contracts; product licencing and budgetary expectations for the following financial year’s network investment
Provide advice and prepare strategic reports and briefings for heads of service; associate directors and stakeholders with respect to network issues or developments
Ensure value for money is delivered from the allocated budgets
Manage network team staff to ensure coverage for in-hours and out-of hours support is maintained
Develop a formal “minimum spec” for staff training and ensure that all team staff members achieve this level. All staff must also maintain any network accreditation \ certification
Work with other team managers to develop mutual understanding of each area and develop methods of cooperation and support to achieve our stated corporate objectives
Responsible for staff management matters, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary processes such as grievance and disciplinary matters
Responsible for an individual’s development on the job and management of their job performance. Work in conjunction with line managers and other job managers to assess and manage confidential information about an individual’s performance and capability development
Responsible for ensuring that all staff maintain their obligations to mandatory (corporate) training. Maintain a live report on all team skills and training obligations and completion
The post holder will need to ensure that they are kept informed by their team staff on operational matters and develop a team communications process in order that staff can operate independently. The process will inform staff when to escalate and to whom
Maintain a proactive approach to after-incident reporting so that information of this type can easily and readily be fed in to service management reports and \ or problem management reviews
Degree or equivalent experience and training in data networking disciplines CCNP or CCIE. Proficient in the use of Cisco IOS; firewall management suites; advanced network monitoring products
Extensive, hands-on experience of the design; implementation and support of data and voice networks. Substantial and demonstrable experience in a senior management role that requires the influencing of other Senior managers to ensure success
Practical experience in project management
Highly developed specialist technical knowledge within the data and voice networking sphere
Demonstrate successful management (atleast 5 years) of ICT networking function in a similar sized company
Staff performance management skills
Ability to handle suppliers and commercial negotiations
Well-developed communication skills, with the ability to understand, make recommendations on, and convey technical issues and solutions to a range of stakeholders, both internal and external; some at very senior level
Good presentational skills for conveying complex concepts
Ability to use informed persuasion to influence others
Ability to build co-operative relationships
Managing Groups / Stakeholders to gain consensus
Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
Ability to understand a broad range of complex information quickly and to make decisions where opinions differ/no obvious solution
Evidence of planning and delivering projects and services on time
Ability to work on own initiative without supervision, or within a team as necessary
Ability to work to tight and often changing timescales

Program Manager, Information Technology Resume Examples & Samples

The ideal candidate will have experience implementing a 3rd Party Electronic Medical Records system within a medical practice or large hospital group setting OR experience implementing Learning Management systems
A bachelor’s degree or equivalent experience is required; a concentration in business operations, information systems or technology is preferred
Must possess 7+ years of experience as a program manager in a software development organization
Project Management Professional certification from Project Management Institute is preferred
Must possess previous work experience performing delivery of custom development and third party applications through iterative waterfall and agile methodologies using PMBOK processes
Must possess experience developing and aligning program work streams and projects to the product strategic roadmap
Experience developing business cases and cost models
Must possess the ability to assist in the improvement of business processes and leverage resources
Must have the ability to grasp processes and technical concepts quickly with a strong aptitude to translate business requirements into detailed specifications and technical verbiage into easily understood language for business users
Experience leading cross-functional teams for multiple programs and projects through influence and collaboration
Must possess independent decision-making skills and good judgment skills
Must possess interpersonal and collaboration skills to support team building and development
Excellent analytical and planning and organizational skills are required
Excellent written and verbal communication skills are required. Must possess excellent presentation, organizational, facilitation and problem-solving skills and interact with C-suite and senior level business leadership
Must possess strong skills as related to Project Management and Product Development tools such as Microsoft Project, Sharepoint, Visio, Office Suite, and Microsoft Team Foundation Server
Commitment to character development values of caring, honesty, respect and responsibility
Identify and develop program plans to create efficiencies in the execution of related projects or inter-dependent solution needs
Develop and clarify project scope and requirements for high-priority, high-risk, or inter-dependent information technology related programs and projects to ensure Y-USA department or branch needs are identified and communicated
Identify program/project scope and business objectives as they align with organizational strategic priorities
Ensure program and project management plans are appropriately scaled to the priority, complexity, and/or risk using the PMLC and SDLC frameworks
Work closely with teams and business stakeholders to deliver solutions within scope, budget, and schedule; appropriately communicate changes to baselines to ensure successful delivery to production
Manage and execute PMLC and SDLC deliverables and objectives for multiple programs and projects; Execute assigned tasks for the duration of assigned programs including both coordination activities, business analysis deliverables, quality assurance test execution
Develop resource plans that align to the skills, duration, and effort required for successful project execution and assist in alignment to department resource capacity
Coordinate vendor management functions and manage to approved statements of work
Manage risks and issues throughout the project lifecycle and ensure proper communication is executed and understood by stakeholders and delivery teams to drive key decisions
Monitor and report on progress throughout the life cycle through status reporting and Key Performance Indicators
Manage and coordinate all activities needed to prepare for product delivery and achieve sustainability and user adoption post launch
Ensure that IT resources understand the functional requirements of the project based on approved scope by working with project managers, solutions architects and/or business stakeholders
Provide team leadership by removing barriers and obstacles; motivate and set the tone for ongoing process improvements to allow team members to be efficient and productive
Work closely with project managers, solution architects and/or third party vendors to establish the appropriate project management and system development lifecycle tools and resources to support project execution
Analyze current operational processes and make recommendations to optimize them and improve efficiency

Manager, Information Technology Resume Examples & Samples

Product owner for real-time data analytics solutions
Provide leadership for quality system design and best practices
Effective collaboration with our Business Partners, Technical Analysts, Developers and Production Support Engineers to implement technical requirements
Build consensus in a large organization across diverse teams to reach compromises and drive adoption of recommendations
Participate in brainstorming with architects and developers
Execute proofs of concept using cutting edge technology with the intention of production-ising
Mentor engineering and support teams by guiding engineering standards and system architecture
Presents technical issues and cross-organizational impact to leadership
Effectively builds and maintains a network of key contacts across company and leverages these contacts to achieve results
Passion in leading people and teams
Experience building relationships across multiple development teams in a senior technical influencing role
A record of successfully delivering large scale projects as an individual contributor and team leader
Has a comprehensive understanding of the organization's current software applications and tools and in-depth knowledge of design patterns, analytical methods and systems important to the organization
Excellent organizational, communication, and technical skills
Development experience in at least two of the following languages: C#, Java, ASP.Net, JavaScript, JQuery
Ability to learn quickly, master our existing systems and identify opportunities for improvement
Self-starter that enjoys and takes pride in the engineering work of their team
Ability to thrive in a dynamic, collaborative and fast paced environment
Desirable: Real-world Cloud Computing experience (preferably AWS and Azure)
Desirable: Understanding of Resilient Systems design
Desirable: Experience in Event Management, Automation/Orchestration, Log Management, and Real-time Analytics
A minimum of 5 years of development, system design or engineering experience
A BA/BS degree in technical field or related discipline preferred
LI-PP1

Senior Manager Information Technology Resume Examples & Samples

Lead for identifying, assessing and selecting emerging and new technologies to support the implementation of IT systems to support pharmaceutical development, laboratory, manufacturing and supply-chain operations. Reports to the Lead of matrix capabilities in the Laboratory Information Systems organization
Responsible for implementation of technologies to facilitate collaboration, content and knowledge sharing within the department and with external third-party partners. Work with Enterprise IT and business stakeholders to implement cloud infrastructure, platforms and applications to improve the efficiency of application management, speed of deployment, data protection, security, data integrity, operational resilience and improved regulatory compliance
Implement technologies to facilitate the collection and reporting of metrics and KPI’s to measure operational efficiency, capacity, and capabilities in-house and in third-party operations
Work closely with IT Infrastructure, Applications and Security to align methodology and promote the use of standard tools
Transfer technology knowledge to application implementation teams and serve as an advisor to ensure successful implementation, operation and maintenance
Stay current with technology and security trends to ensure that technology enablers are not vulnerable to cyber-attacks, promote data integrity and protect the supply chain
Highly experienced in domain areas such as information technology, automation, data management, cyber security, cloud computing, data protection, cGMP and pharmaceutical regulatory compliance
Strong skills in: team leadership, critical thinking, communication, teamwork, matrix management and influencing
10+ Years with BS, BA and or relevant experience

Manager, Information Technology Resume Examples & Samples

Coordinates with other functions to define and perform audit functions as required to document and insure vendor compliance (includes contract, service, security, architecture, etc.)
Manages the external audit process and tracking (e.g. SOX, SAS70, etc.) and reporting functions related to the audit activity
Creates the definition and review of the Data Control process that includes the formal definition of business and system owners and processes to conform to SOX requirements
Conducts and manages the audit and periodic review of the Data Control function
Ensures monitoring and testing of business continuance procedures
ITG representation for all legal needs and processes (including data requests, court appearance, electronic discovery processes, etc.) ITG representation for all compliance committees and processes
Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff

Manager, Information Technology Resume Examples & Samples

Experience managing application development teams
Experience managing complex, enterprise web sites
Agile/Scrum development experience required
Healthcare domain knowledge preferred
Experience with continuous integration frameworks
Technology Experience: Java, Spring, Hibernate, Oracle and/or Teradata, Angular, Elastic Search

Manager Information Technology & Infrastructure Resume Examples & Samples

Directs staff recruitment, development and evaluation; supervises, trains and evaluates assigned staff. Develops and implements program and project level processes, procedures and performance metrics for staff
Oversees asset management; acquisition, installation, operation and security of technology resources (mobile devices, computers, servers, networks, software, and data services)
Works with administration/researchers to define, adapt research, develop, and implement technology hardware and software solutions to the research, communications and security needs of the department
Directly interfaces with faculty, staff, researchers and/or administrators regarding ongoing operations, applications and existing resources
Manages and participates in projects related to networking, software/hardware applications, audio visual, information security, equipment and space inventory in the School’s occupied building facilities
Participates in formulation of the School’s technology plans and policies
Direct liaison with university IT staff, building IT staff, Engineering Technical Services (ETS staff, other Engineering School’s IT staff, and university service units regarding the School’s ongoing operation, application, existing resources, and technology plans
Responsible for management and support of over 800-1000 desktops, printers and mobile devices, including deploying operating systems, applications, security, applications and troubleshooting
Manages office and laboratory space utilization and makes recommendations for strategic placement of new faculty, staff, and students and ensures annual space survey is completed
Oversight and implementation of facility related items such as capital/non-capital equipment inventory, record keeping, renovations and lab/office safety
Provides excellent customer and quality of service by establishing and enforcing organization policies, procedures and standards
Interacts with senior leadership and major stakeholders to establish strategic plans and objective for programs or projects and assists with development and implementation of policies and procedures
Evidence of a Master’s degree in related field
Experience in administrating deploying desktop and server operating systems
Experience is supporting mediated classrooms, AV equipment and smart board/table technologies
Experience in IT and construction project management and methodologies
Experience in facilities construction, management, safety and familiarity with lab environments
Evidence of effective written/verbal communication skills and establishing and maintaining effective working relationships
Demonstrated knowledge in effectively managing, supervising and evaluating assigned staff, and supervisory principles and practices

Manager Information Technology Resume Examples & Samples

5 Years minimum IT experience at an administrative level
At least 3 years in a related broadcast environment
Apple and Linux support skills and experience

Senior Manager, Information Technology Resume Examples & Samples

7+ years of IT management experience with direct budget accountability
3+ years of supervisory or lead accountability of a system support team
3+ years applications support, technical infrastructure, system implementation experience
BS/BA or graduate degree or equivalent training or experience

Manager, Information Technology Resume Examples & Samples

Experience managing teams utilizing .NET, Oracle, SQL or MongoDB
Experience in the Broker and Sales Area
Experience in Commercial Health Care
Must have experience leading a team not just a project
Will be managing People, Process, Projects, Partnership and Production
Solid understanding of Agile Methodologies
Ability to understand business processes and its impact to the API's that are supported

Senior Manager, Information Technology Resume Examples & Samples

Plan, organize, direct, control and evaluate the operations for infrastructure environment
Document and update policies, procedure, and processes
Hands on capabilities with Windows or Linux Operating Systems and/or VMware 5 or higher
Provide recommendations and assessment of new technologies
Make recommendations about purchases of technology resources
Provide support for internal and external audits

Manager Information Technology Resume Examples & Samples

Bachelors Degree in Business or technical field and 10 years exp
Strong understanding of privacy and data protection laws, and handling of data based on restriction of such laws
Extensive hands-on experience of Cisco, Palo Alto, Checkpoint, Bluecoat and Juniper security products
Language Fluency – Fluent in English and Chinese Language – written & verbal

Senior Manager, Information Technology Resume Examples & Samples

Providing Information Technology expertise and manage the department staff and equipment
Work closely with AEG IT in creating and implementing policies and procedures regarding Information Technology, with a specific focus on problem resolution, help desk support, event coverage, customer service (internal/external) and equipment purchases
Planning, organizing, coordinating, and directing all activities and personnel engaged in maintaining a highly sophisticated, converged network and all the systems within this network
Conducting ongoing reviews of budgeting and staffing plans; recruiting, training, supervising, and evaluating personnel and service providers
Protect AEG and BSE interests in all IT related aspects
Schedule and supervise a part-time staff responsible for event coverage and support
Day-to-day management of the IT infrastructure at the Nassau Coliseum
Establishing and maintaining effective working relationships with VP, managers, supervisors, employees, patrons, clients, city departments, service providers and corporate sponsors
Negotiating and enforcing third party service providers
Managing third party service providers by enforcing the agreed upon scope of services within the various signed service agreements (i.e. system support, equipment provider)
Preparing and maintaining required reports/records/certifications for the city, code and/or corporate management
Preparing a projected Event Cost Estimate/Analysis for specific areas of responsibility
Continuously review the facility needs and recommend repairs, maintenance or special projects to the General Manager
Creating and implementing purchasing and inventory control systems as it relates to consumable
Projects as required by the General Manager, Arena Operations and AEG IT
Serving in managerial positions in a related facility environment; organizing and directing IT requirements for sporting and entertainment arena events
Working knowledge of telephone systems and the ability to support and troubleshoot system
Ability to implement, support and troubleshoot a full high density Wi-Fi solution throughout Nassau Coliseum with over 300 access points
Knowledge and previous experience working with an integrated, converged network that supports arena specific system like Building Management Systems, Security Systems, Sports Audio/Sound Systems, Guest Networks, Ticketing, Points of Sale and a complete IPTV solution (Stadium Vision)
Developing and managing budgets (consumable items, equipment, labor, services)
Program cost analysis for IT Services
Bachelor’s degree, or foreign equivalent, in any field plus 5 years progressively responsible, post baccalaureate experience in the job offered or in IT related field

Associate Manager Information Technology Resume Examples & Samples

Lead collaboration and knowledge management technology systems and initiatives supporting pharmaceutical development, manufacturing, and laboratory operations. This position reports to the Senior Manager of the Analytics and Data Management function within the Laboratory Information Systems organization
Partner with business and IT to develop, facilitate and support collaboration, content and knowledge sharing within the LIS department and with the overall pharmaceutical development and manufacturing organization
Work with management and peers to develop collaboration and knowledge management strategies and roadmap. Execute upon the strategy to implement, deploy, maintain, and support collaboration and knowledge management technologies using identified software tools and agile/RAD concepts. Assist with system architecture, user training and post-deployment support needs
Work closely with pharmaceutical develop and manufacturing stakeholders across a wide range of levels from entry level technicians to scientists to lab management to identify, define, and document business needs and processes related to collaboration and knowledge management
Lead a team of analysts, software developers and testers to develop, test, debug and deploy applications and promote the application of agile methodology and standard tools
Proficiency with Microsoft SharePoint technology, administration, and configuration for document repository or library management and for web publishing content. Knowledge of Web Parts, Lists, Libraries, Calendars, and metrics and dashboards
Proficiency with Salesforce technologies, including Salesforce App Cloud and Force.com. Basic understanding of Salesforce Mobile, Lightning, Shield, and AppExchange
Understanding of cloud security controls including tools and techniques used for monitoring, prevention, protection, management, and audit and traceability
Proficiency in understanding and application of software development lifecycle principles, concepts, best practices and standards
Work under minimal supervision and have strong planning and execution skill demonstrating a result-driven approach with attention to details
Ability to analyze complex customer needs and influence the development of software applications to solve business objectives and issues
4+ years with MS, MBA

Manager, Information Technology Resume Examples & Samples

Passionate about building functional and engaging user experiences and leading and inspiring teams - Technical background, or technical orientation
Evangelize across the Web/Mobile team UX best practices, design excellence, usability and accessibility
Work with project teams to understand business and user needs, help refine requirements, and guide the team to rapidly prototype and iterate on multiple design solutions
Knowledge of disability law including but not limited to the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act (Section 504)
Extensive knowledge and experience with WCAG 2.0 accessibility standards and guidelines
Experience with accessibility audit and quality assurance tools and processes
Digital analytics experience preferred
Experience with web analytics tagging implementations
Adobe Marketing Suite
Hibernate
Oracle and/or Terradata
Deque Accessibility Tools or similar
Knowledge and experience with assistive technologies (JAWS, VoiceOver, Dragon NaturallySpeaking)
Adobe Marketing Suite (SiteCatalyst, Test & Target)

Manager Information Technology Resume Examples & Samples

Requires a Bachelor’s degree and 10 years of relevant Information Technology experience
Candidate must be customer-focused with proven leadership skills and excellent communication skills
The qualified candidate must have proven experience providing strategic direction regarding our IT products, processes, applications and technology
The qualified candidate must have a working knowledge of our management systems including: Business, Global Supply, Engineering, Production, Integration and Test, etc
Active DoD Secret Clearance is required
Ideal candidate will be an entrepreneurial, self-starter and have the ability to challenge the status quo
Master’s degree preferred

Manager Information Technology Resume Examples & Samples

Manage relationship with IT Outsourcer through iterated QA process and performance improvement
Manage relationships with BRM and Management Services managers to understand security needs
Manage relationships with ETS services to collaborate on security
Define performance metrics, plan, and initiate periodic performance reviews for the team and vendors
Manages regular interactions with the BUs for break/fixes and routine services
Monitor security event logs to identify issues
Develop enhanced monitoring processes
Manage incident response and resolution process to ensue SLA’s are met
Gather and track all demands of resources, including baseline tasks, planned maintenance and assigned projects
Is a culture creator and agent of change focused on making the new lean model work to ConAgra advantage
Prioritizes multiple activities simultaneously and completes or delegates work to ensure dates are met
Builds a cohesive and cooperative team environment that supports development and growth
Provides guidance and training to staff on current duties
Executes ConAgra’s success cycle including all Human Capital management activities
Bachelor’s Degree in Security, Computer Science, MIS or other degrees with high level understanding of network and application security and information systems
8+ years in IT with significant expertise in Enterprise Security, 3+ managing people or relevant experience
Expert in Network security (firewalls, threat detection)
Working knowledge or expert in Cybersecurity / Product security (ArcSight, Fortify, Tipping Point)
Working knowledge or expert in Enterprise Directory / Active Directory / IAM
Working knowledge of IT controls such as CIP (NIST, SAS70, SOX, HIPPA, etc.)
Working knowledge infrastructure systems such as Cisco, firewalls, parameter networks, IDS, SEIMS, vulnerability scans etc
Working knowledge of security standards and regulatory compliance tools and platforms
Knowledgeable in one or more of the preferred skills below
Expert in policy and standards development
Expert in enterprise architecture
CISSP and CISM certification from recognized leaders in network / security systems
Ability to define a project plan and lead projects

Manager, Information Technology & Development Resume Examples & Samples

Accountable for the performance and results of a team of programmers, developers and/or systems analysts
Manage the technical direction/solution for assigned projects; ensure completion within time and budget constraints. Projects include web services, front end applications and call center applications
Set goals and performance expectations for individuals and work groups; provide coaching, training and mentoring
Provide technical guidance to employees, colleagues and other stakeholders
Assist in annual budget planning
Bachelor’s degree in computer science, MIS, CIS or related field, or equivalent professional experience
Eight years of relevant technical experience
In-depth knowledge of programming languages or relational databases; specifically Java
Recent Java development experience
Strong understanding of development tools and processes
Communication and interpersonal skills to interact with stakeholders at all levels of the organization
Advanced technical degree or certifications
Experience in the insurance/financial services industry
Experience with Elk Stack, Kabana, Logstash, Big Data, Big Memory or Computer Learning

Manager, Information Technology Resume Examples & Samples

Collaborate with VP, Finance to formulate and deploy long-term strategic plans
Manage the department’s daily operation
Review performance of IT systems; Benchmark, analyze, report on, and make recommendations for the improvement of the IT infrastructure and IT systems
Authorize and oversee the deployment, monitoring, maintenance, development and support of all hardware and software based on department needs. Establish and maintain regular contact and communications with all department heads and end users regarding pertinent IT activities
Oversee provision of end-user services, including help desk and technical support services
Develop and implement all IT policies and procedures
Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions
University degree in the field of Business/Finance or Information systems
5 years of experience in the IT profession or related discipline; 2-4 years of leadership experience managing and/or directing IT Operations or Business systems
Proven experience in IT infrastructure, development, project management and policy development
Good understanding and technical knowledge of current network and PC operating systems, hardware, protocols and standards

Manager, Information Technology Finance Resume Examples & Samples

50% of Time
Ad-hoc work as directed by the manager or the broader function
Participate and implement in the key systems and processes projects
Flexibility and adaptability to work in fast moving environment to respond to business changes and needs
Job candidate must possess a BS/BA degree in Finance or Accounting
Minimum five years of experience in a financial or management reporting position preferably in the biotech or pharmaceutical industry
Staff Management experience is essential part of this role
Working knowledge of US GAAP is preferred
Experience with Hyperion or SAP/JDE tools is required
An MBA in Finance or Management, CPA or equivalent accreditation, is strongly desirable

Program Manager, Information Technology Resume Examples & Samples

Collaborates with technology product teams and business stakeholders to plan the onboarding roadmap for licensed stores
Oversees tactical planning and day-to-day management of the program
Collaborates with IT and business leadership on annual strategic planning for the program
In partnership with the program portfolio manager, engages stakeholders on project ideation and assists in the creation of business cases and return on investment assessments
Develops a deep understanding of projects within the program and the broader IT portfolio; manages assigned projects with a clear understanding of business and IT context, and develops a deep understanding of cross-program portfolio synergies and dependencies
Ensures alignment of proposed projects with the program roadmap and its goals, and manages project planning and execution accordingly
Drives complex, cross-functional enterprise projects, leading multiple efforts within a specific program simultaneously, with complexity as a limiting factor
Presents program updates regularly to business stakeholders and senior IT executives
Works independently, without the need for day-to-day guidance
Performs core project management duties, including guiding the project through formal approval and funding gates; developing a project plan that includes a detailed budget, project timeline, detailed task-driven schedule, project RACI and resource plan, and communication plan; and managing project execution from analysis/design through build, test, and deployment
Ensures that program and project status reports are relevant, transparent, and add value
Partners with relevant IT and business

Finance Manager, Information Technology Resume Examples & Samples

Participate in the ongoing strategic planning process as an integral member of the Product and Information Technology team
Bachelor’s Degree in Accounting/Finance. MBA Preferred
At least 6-8 years’ accounting and financial analysis experience
Strong skills in MS Excel (Pivot tables, V-Lookups) and PowerPoint
Solid analytical skills and strong attention to detail
Ability to work independently and as a fully contributing member of a team
Knowledge of capital expense planning and accounting a plus
Experience with ERP (Oracle Financials) and Cognos TM1 preferred

Manager, Information Technology Resume Examples & Samples

Provide leadership to the Software Development and CarShare management teams
Manage talent effectively including career planning/support, training, interviewing, hiring, rewarding, disciplining, performance reviews, and succession planning
Coordinate and communicate development efforts with other EHI teams
Promote quality practices, identify opportunities for improvement, and collaborate on solutions to improve development processes
Initiate, build and maintain strong relationships across IT and Corporate areas
Interface across IT and outside to lead initiatives and socialize the IT development strategy, frameworks and product management
Protect proprietary and sensitive information in a confidential manner
Interact with senior management on a daily basis
Nurture a development community among the CarShare teams to collaborate ideas and implement best practices
Foster a software delivery team that continually aims at establishing a high culture of building, testing, and releasing reliable code that meets the needs of CarShare
Ability to work with geographically distributed teams
3+ years of IT management experience
3+ years of managing talent effectively including career planning/support, training, interviewing, hiring, rewarding, disciplining, performance reviews, and succession planning
Experience in leading technically skilled individuals and teams
Knowledge of development methodologies, code architecture, back-end design patterns, source control, build processes and industry standards
Broad IT knowledge spanning application development, infrastructure and support services
Secure in independent judgment and autonomous decision making
Must be committed to incorporating security into all decisions and daily job responsibilities
Must be able to work out of our Hanley Road location (Maplewood, MO)

Manager, Information Technology Resume Examples & Samples

Responsible for ensuring day-to-day faculty, student and classroom support is carried out to the customers’ satisfaction
Oversee management of all campus servers and network services under the general direction of Laureate IT
Responsible for the provision of the campus IT services including desktop applications, classroom equipment, security and telecommunications equipment according to the Laureate standards
Maintain current and accurate inventory of all physical assets related to campus Information Technology up to date
Responsible for procuring (if necessary) and installing, operating and monitoring campus-specific application servers that are operated and networked on campus
Maintain existing campus applications and support to ensure highest availability
Provide technical support for student, faculty and staff according to Laureate support standards and supervise the support staff
Ensure all support issues, inquiries and calls are logged to the Helpdesk call-management system
Manage computer-based classrooms, computer labs and lecture halls (including kitchens) to keep all technical equipments up and provide highest availability of those equipment for faculty, students, classes and events
Responsible for communicating and enforcing IT security policy throughout the campus
Work with the business teams, faculty and senior management to help investigate, recommend and plan out any campus-specific requirements in both hardware and software
Work with Laureate IT Infrastructure teams to define and develop procurement specifications for campus technology equipment needs
Responsible for provisioning of the campus IT services including desktop applications, classroom equipment, security and telecommunications equipment according to the Laureate standards
Proactively identify any emerging issues or potential needs/requirements related to campus technology and provide recommendation or bring to management’s attention
Maintain, plan and communicate for campus hardware/equipments and software/application upgrades
Support to develop campus disaster recovery and help maintain all equipments according to the plan
Represent the campus IT department and the staff in interactions with local vendors and providers when required
Manage campus support staff and mentor junior staff
Establish staff’s performance measurements and carry out appraisals
Develop and manage project plans for campus projects approved by the management and report the project progress regularly
Provide a monthly written report and metrics to the IT Director on all activities concerning Campus IT
BS in Computer Science, Information Systems or related area
Campus management experience a plus
5-7 years of experience in general IT operations including project management experience
Strong understanding of Microsoft Active Directory and Group Policy Management
Experience working with Online Learning Management Systems (ex: Blackboard, Moodle, etc.) preferred
Working knowledge of network and helpdesk operations
Working knowledge of office products such as Word, Excel, PowerPoint, Project
Strong team player to work with onsite staff as well as remote teams and management in parallel
Customer-oriented and positive attitude to work in diverse environment
Ability to work with the business management team to help analyze, research and support to arrive at the best solutions
Ability to interpret campus business requirements into relevant Laureate IT standards and procedures for recommendations
Ability to effectively prioritize tasks and projects based on the business priority and customer support requirements
Understanding of campus operations
Understanding of campus staff, faculty and student support requirements

Manager, Information Technology Resume Examples & Samples

Requires a BS degree, 8 years of experience in support of Information Technology, Engineering or a scientific discipline
Some experience managing projects, budgets and schedules, or willing to learn, as well as experience delivering a great customer experience on an expedited timeline
Candidate must be entrepreneurial, a self-starter and have the ability to challenge the status-quo
The qualified candidate should have a working knowledge of our management systems including: Business, Global Supply Chain, Engineering, Production, Integration & Test, etc
DoD Secret Clearance
Ability to obtain an SSBI clearance

Manager, Information Technology Resume Examples & Samples

Manages individual contributors and/or supervisors
Accountable for the performance and results of a team within own specialty
Adapts departmental priorities to address resource and operational challenges
Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from manager
Provides technical guidance
Applies understanding of the business and how own area integrates with others to achieve departmental objectives
Manages one or more generally homogeneous teams; adapts department plans and priorities to meet short-term service and/or operational objectives
Guided by policies and departmental plan, impacts the team’s ability to achieve service, quality and timeliness of objectives
Identifies and solves technical and operational problems; understands broader impact across the department
Guides and influences others either internally or externally to adopt a different point of view
Bachelor's degree in relevant field preferred
Typically requires 8+ years of experience in similar industry/field

Manager Information Technology Resume Examples & Samples

Experience supporting technologies for senior executives in a highly visible and active office setting
Experience supporting a President, Provost, or Dean in a higher education setting
Experience supporting desktop and mobile technologies for an academic or business unit at Arizona State University
Strong knowledge of all applications, technologies, and devices currently supported in the offices of the President and Provost at ASU
Experience supporting video-conferencing technologies such as Vidyo, Zoom, Skype, and Blue Jeans
Experience using and applying process improvement methods and tools
Experience managing a team of technical support staff, planning work, and assessing future needs of the team
Demonstrated knowledge of project management and strategic planning methods and tools
Current with present day technologies
Experience in performing under pressure and develop solutions quickly
Demonstrated knowledge of Windows, OS X and all mobile environment
Experience and knowledge of Office 365 and Outlook including advance public folders usages, advance usage of calendaring, contact synchronization to multiple platform, distribution list usages, etc…
Demonstrated knowledge of information security
Experience in supporting high profile meetings and events and have in-depth knowledge of AV components and computer equipment of different platforms
Experience working as part of a management team and collaborating with others to get solutions developed

Manager, Information Technology Resume Examples & Samples

Manage and collaborate in a multi-cultural global vendor supplied teams on daily incident management activities in a global environment
Lead a globally vendor supplied support team in Root Cause Analysis activities to resolve problems that arise from critical incidents
Manage activities around continuous improvement of processes and metrics to reduce overall support requirements and expand capability within the Support Team
Instills a sense of urgency in technical support teams driving ITIL Key Performance Indicator targets and assignments to completion. Monitors progress of self and others and redirects efforts when goals are not being met
Ensures that all systems and services delivered are in compliance with established policies and baselines
Manages a team through critical key controls for process audits
Ensures projects are delivered in compliance with the IT Governance, Resource Management, and Project Delivery processes
Contributes to team efforts by providing technical/process expertise, guidance and working towards common goal. Brings appropriate individuals together to accomplish business objectives; access to critical competencies; know who to call, who to involve, where power resides across Rockwell Automation
Identifies and cultivates relationships with key stake holders representing a broad range of functions and levels
Actively attends to and conveys understanding of the comments and questions of others; listens well in a group. Creates an environment encouraging the open exchange of information and viewpoints
Participate as Escalation Manager in off hour scheduled on-call duties in support of operational work
Maintains familiarity with Rockwell Automation information security policies, baselines and procedures. Conducts all tasks in accordance with the requirement to comply with security controls
Ability to work with multiple technical and non-technical groups to bring resolution to incidents in the global environment
Ability to work with IT peers and clients with varying levels of technical expertise
Builds effective teams that understand and commit to organizational goals; fosters goodwill and collaboration among team members and among teams; uses teams to address relevant issues; leads by example
2+ years experience managing external contractors and vendors
Has accountability for meeting commitments and service level agreements in the ITIL Metrics categories. Demonstrates principled leadership and sound business ethics; shows consistency among principles, values, and behavior; builds trust with others through own authenticity and follow-through on commitments
Has accountability for meeting commitments and deadlines. Demonstrates leadership and sound business ethics; shows consistency among principles, values, and behavior; builds trust with others through own authenticity and follow-through on commitments
Identifies and cultivates relationships with key stake holders representing a broad range of functions and levels; uses informal networks to get things done; builds strong external networks with people in the industry or profession
Values and supports diversity in the workplace
MBA, PMP, IT technical certifications
Industrial automation experience

Manager, Information Technology Resume Examples & Samples

10 to 12 years of experience in analysis, design, development and application deployment of large scale java centric enterprise application systems
Strong object-oriented analysis, design and programming skills
Hands on experience with using Agile development methodologies
Experience working with Java and different J2EE technologies like JSP, JDBC, Servlets etc
Advanced knowledge of Drupal, PHP, HTML and CSS
Hands on Experience with integration technologies e.g. Web Services, XML technologies, SOAP
Hands on Experience working with UI technologies like JSP, DHTML, AJAX and JavaScript
Strong interest and desire to learn BPM and development in PRPC
Experience Managing Complete Software Development Life Cycle
Experience handling a technical team and be able to provide technical director and to evaluate multiple solutions
Strong understanding of Object-Oriented Software Development
Proficiency with technology-based tools and processes
Business intelligence and awareness
Ability to understand, identify and resovle conflicts as necessary

Manager, Information Technology Resume Examples & Samples

7 plus years experience in related field; 3-5 of which is in a leader/team lead capacity
Bachelor's degree in Computer Science or related field preferred
Experience in systems development and project management
Experience in a matrix management environment

Manager, Information Technology Resume Examples & Samples

Have a high degree of organization and thorough focus on details. You will have to be able to interact with and influence people at all levels and have excellent public speaking skills
Ability to contribute to and support long-term visions and direction regarding Networking at Expedia
Experience in building and developing teams of strong technical people and prior ownership of the operation of a critical team is crucial to success
A consistent record of success in delivering complex projects, including coordinating and driving issues to resolution autonomously utilizing excellent project management skills
B.S. in Computer Science or at least four years’ equivalent experience in a large-scale enterprise environment is required
Experience in Network Engineering is highly recommended

Senior Manager Information Technology Audit Resume Examples & Samples

Significant hands on experience in various types of application security testing and contemporary testing frameworks and tools (ex., Metasploit, BurpSuite)
Strong exposure to Secure software development and coding, Securing cloud environments, Enterprise Software / Security architecture, and other emerging trends (ex.,Big data, IOT, etc.)
Exposure to audits or strong passion and desire to learn Information Security auditing
Exposure to large, distributed IT teams and Manufacturing organizations
Experience in driving change in a complex, diverse organization
Holds industry certifications such as CEH, CISSP, CISA. SANS certifications such as GWAPT or GCFE preferred
Soft skills - Self-starter, Team player with ability to motivate, lead and manage a diverse team, Effective influencer and communicator with ability to manage stakeholders effectively

Manager, Information Technology Resume Examples & Samples

Experience with health care, provider reimbursement, payer plans and programs
Ability to work in a highly complex organizational environment and effectively coordinate and manage cross functional groups
Ability to simultaneously and quickly understand current state details while formulating and seeing big picture opportunities and future state strategies
Experience with communicating with executive leadership
Organizational and project management experience
Experience of managing large scale product development project from concept through Go-to-Market delivery
Experience managing contract workers

Manager Information Technology Resume Examples & Samples

Additional years of experience
Experience supervising employees
Information systems design and implementation experience
Experience in the leadership and management of a work unit
Documentation development for information systems experience
Experience training users
1) Resume/Curriculum Vitae

System Manager Information Technology Resume Examples & Samples

Manage the IT Technology portfolio for all storage platforms and for related technologies by overseeing the project request process related to new/existing technologies, partnering with users and IT Applications to understand system needs, identifying and advocating for existing functionality that could benefit end users, facilitating/assisting with system assessments on how to use existing technology capabilities effectively, and in assessing new solutions. Assist IT Applications with assessments of new technologies and in developing configurations for new proposals and upgrades
Monitor and provide communications on priorities for System Architecture (storage and assessment) projects that must be accomplished and coordinate resource utilization to meet organization objectives and strategic plans. Assist users, other IT department staff, and the System Director in facilitating the IT Project Governance process by providing guidance, information, and technical expertise
Oversee the support process for the IT technology portfolio specifically related to storage systems and for related technologies. Manage the support resources and processes to ensure that hardware and software platform issues are addressed on a timely basis and that all updates, enhancements and new releases are implemented based upon priority and vendor support windows. Manage staff to ensure adequate coverage to sustain systems 24 hours per day, 7 days per week. Monitor performance against Service Level Agreements, and resolve issues or escalate to System Director when necessary
Develop annual operating and capital budgets for System Architecture and for assigned systems and technologies as part of the overall IT budget. Monitor performance against approved budget throughout the year by reviewing, validating, and approving both capital and expense items to ensure they remain within plan. Identify issues and implement adjustments as necessary
Oversee the human resources for System Architecture, including hiring activities (employment requisitions, interviewing, working with HR on hiring), staff performance monitoring (setting staff goals & objectives, mentoring, monitoring performance, doing reviews and taking corrective action on employee issues), reviewing and acting on employee satisfaction surveys, building departmental teamwork, and in addressing staff development
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Current knowledge of regulatory standards and the impact on business operations
Understands strict discretion of all confidential and EPHI (Electronic Protected Health Information) per Presence Health and HIPAA regulations
Knowledgeable of and utilizes standard departmental tools, processes, methods, policies and attends all mandatory meetings as required
Demonstrates an understanding of and models the mission, vision and core values through behavior and attitude
Current and broad knowledge of IT technologies, especially related to storage systems
Ability and willingness to be on call 24/7 as scheduled and should be available to assist others on team when area of expertise is required
Ability and willingness to travel to various sites, depending on job assignments and duties
Bachelor’s degree in Computer Science, Healthcare Science, Business Administration, Management Information Systems, Informatics
9 years of experience as a technician with demonstrable expertise in Windows, Unix, VMWare or other applicable technology platforms; database administration and/or storage architecture (including SANs) experience is desirable including 2 years of IT technology management experience (in a management, supervisory, or project management position with direct responsibility for resources, and with 4 years in the healthcare field
Working knowledge of Microsoft’s suite of Office products (Word, Excel, Outlook, PowerPoint, etc.)
Ability to work on computer (typing, data entry)
User knowledge of Windows Operating Systems and Internet browsers

Manager, Information Technology Resume Examples & Samples

Manages CRM Applications closely for Siebel and Salesforce Operations and look over Agile, Enterprise Content Management, Call Center and Sharepoint teams
Drives change management, Major Incident Management, service management for all Business applications
Collaborate with cross functional IT technical teams and Interface partners for service delivery excellence
Acts as a key member of the leadership team for Business Applications
Establishes IT as a critical partner with the business functional leaders
Determines priorities based on business needs and champions IT enabled business projects/programs with consensus
Develops future state IT organization focused on business transformation and process optimization
Conceives and delivers areas of leverage across the multiple groups of business
Partners with the LSG Group IT and Divisional business counterparts to translate business strategy and plans into an IT roadmap that meets the needs of the divisional business while optimizing the technology investment across the groups
Drives IT aspects of key business initiatives in regards to integration of new acquisitions, ERP platforms, regulatory improvements and other projects as they become prioritized
Works with shared services and local IT development teams to provide leadership in the implementation and support of company approved application systems
Develops yearly IT budgets and assures the schedules met
Complies with company’s Global IT Policies & Procedures
Hands on Experience with Siebel Application as Administrator and SalesForce
Knowledge will be additional advantage
Manage teams in differnt shifts for supporting the global instances of Applications
Experience working in a sales and service organizations
Experience working within the Life Science Industry
Bachelor’s degree with experience in information technology and a functional discipline of sales operations, customer service, technical service, Call Center and Intranet Applications
Experience in a continuous improvement environment with a track record of delivering sustainable business results
Demonstrated ability to interact with and gain trust of senior leadership
Ability to quickly understand the business need and to translate this to actionable IT solution
Experience working in a matrixes organization
Experience working with a business leveraging IT shared service
Ability to deal with ambiguity and the corresponding capacity to make decisions or recommendations based on potentially incomplete information
Strong negotiating and influencing skills
Strong project management and ITIL skills and understanding of project management and service management lifecycle
Ability to successfully lead projects to completion on time and within budget
Broad operational IT experience in a large company environment with ITIL processes
10 to 14 years’ experience as an IT manager and leading team in business transformation

Manager, Information Technology Resume Examples & Samples

Maximize alignment of site IT services with the ES operating model, strategies, and investments
Act as the ES IT Solutions ambassador to business leadership, functional organizations, and end-customers (users)
Monitor customer satisfaction with IT service delivery and engage ES IT Solutions resources to assist as required to meet and exceed ES service level objectives
Identify systemic technical and service delivery challenges affecting the customer and then coordinate solutions with ES functional representatives; engage constructively to identify solutions
Develop and present annual IT project and budgets to support a LRSP IT planning
Leadership, peer engagement, and highly effective collaboration across the AS CIO PMO supporting both localized AS sector and ES enterprise initiatives and projects
Bachelor’s degree and 10 years of relevant experience in Information Technology delivery and support; 8 years with a Master’s degree
The qualified candidate must be customer-focused with proven technology leadership skills and excellent communication skills
Prior experience in

Manager, Information Technology Services Resume Examples & Samples

Collaborates with business and/or ITS partners to provide service
Manages and develops staff
Oversees projects
Creates, maintains, and communicates department plans
Protects the privacy of our customers’ data in the performance of job duties and operational activities
Skills may be acquired from college-level courses, formal information technology and insurance education, and experience with ITS and insurance company operations
At least 5 years of directly-related work experience
Possesses current knowledge of information technology concepts including application development, hardware platforms, operating systems, technical services, security, etc
Possesses good understanding of insurance, financial services and Company operations
Possesses strong project management and coaching skills
Possesses staff development skills
Ability to form effective partnerships with all levels of management
Seeks and adapts to new challenges
Demonstrates ability to communicate effectively and explain technical concepts to all levels of Company personnel
Demonstrates effective time/workload management skills
Demonstrates the ability and willingness to
Actively solicit and encourage innovation, process improvement, and varying points of view
Delegate effectively to maximize employee involvement and efficiency
Proactively seek out cost containment opportunities through one’s own efforts and those of others
Stay self-directed and focused on activities and outcomes that benefit the customer
Adept at using structure to manage versus control and uses a supportive management style with open/direct communication

Manager, Information Technology Resume Examples & Samples

Experience with RedHat Operating Systems v 5, 6 & 7 and Satellite Management Platforms v5 & 6
Understanding the concepts of Infrastructure as Code and programmable infrastructure
Familiar with Agile methodology and “continuous delivery”
Familiarity with VMWare guest management
Experience with API architecture and automation for platform management a plus
Familiarity with HPUX platforms including ServiceGuard
Understanding of clustered file systems such as Veritas and GFS and other HA architectures
Familiar with Oracle RAC Cluster Platform Management; disk management, patching
Familiarity with Jenkins platform and Continuous Delivery processes, including code versioning
Familiarity with ServiceNow a plus

Manager, Information Technology Resume Examples & Samples

Experience with XenApp & XenDesktop required, 7.x preferred
Experience with Citrix Provisioning Services (PVS) or other image-streamed OS technology required
Experience with Citrix Policies and Microsoft Group Policies
Experience with Thin Client technology preferred
Experience with AppSense DesktopNow Suite a plus
Familiar with XenServer and VMware hypervisors
Familiar with NetScaler Access Gateway
Support experience with NIST-compliant environment a plus

Manager, Information Technology Resume Examples & Samples

Experience leading Enterprise Messaging platforms including Exchange, Skype for Business, Faxcom/Rightfax, MDM suites such as Maas360, Airwatch, Good for Enterprise
Experience managing mail hygiene technologies such as Voltage and WebSense
Understanding of Cloud Messaging services such as O365
Familiarity with SharePoint and Active Directory preferred
Help Define and maintain SLA/OLA for all supported business entities
Manage all incidents and requests to timely resolution
Ensure system capacity and availability is consistently maintained
Manage vendor escalations where necessary
Coordinate with internal partners to ensure all Messaging and Collaboration services meet the needs of our business community

Manager, Information Technology Resume Examples & Samples

Plan and direct the daily activities of a team focused on a particular system or technology
Liaise with managers in IT and other functions, applying standard solutions and processes apply specific technical expertise in depth to address technical and business issues
Manage team on large scale projects including hiring, training, assigning work and managing the performance of staff

Manager Information Technology Skiff Medical Center Resume Examples & Samples

Coordinates purchase and support of information infrastructure and systems within area of responsibility
Fulfills duties of HIPAA Security officer, including development and monitoring of security systems
Oversees network to ensure security and integrity, including planning for network growth and upgrades
Develops budget for hospital-wide telecommunications and areas of IT responsibility
Manages IT contracts and renewals of software/hardware maintenance agreements
Fulfills management duties and responsibilities for direct reports
Data Center support, implementation and upgrades
Daily monitoring of the network data center including the PACS system
Responsible for all server installations and upgrade issues and monitoring
Monitor necessary growth, leverage redundancies to limit downtime and assure the system operates effectively
Research any hardware/software required for server room and closets
Will assist in all day-to-day troubleshooting and support within all Skiff Medical Center facilities and Ross Medical Arts Building
Responsible for network security monitoring
Assumes responsibility for any and all data backups onsite and off-site information owned by Skiff Medical Center
Assist in Skiff network development within physician offices and off-site facilities
Assumes responsibility of network and server documentation for disaster recovery
Assumes responsibility of own professional growth and continuing education
Demonstrates commitment to customer service
Understands and is able to apply sound IT practices in design, acquisition, installation, monitoring and maintenance of all IT equipment
Must have strong customer service skills and be able to plan and execute IT projects
Securing the Skiff network and data is essential
Must be available to rotate on-call responsibilities and be reasonably available in disaster situations
Proficient in windows server, Citrix, VM ware and computer hardware

Manager, Information Technology Resume Examples & Samples

Manage and develop laboratory instrument/application administration staff
Manage projects to deploy and upgrade laboratory systems and applications
Collaborate with PPD’s Global Service Desk to ensure the timely resolution of support requests related to laboratory systems
Develop and maintain positive ongoing relationships with internal clients
Manage external service providers involved in system support
Manage standard operating procedures, system administration documents, and training modules for scientific software
Ensure compliance with PPD standard operating procedures around system management and support
Bachelor's in Computer Science or related area
4 years of experience in application administration and support
4 years of experience in people management
2 years of experience providing IT services in a regulated environment
Familiarity with Windows system management concepts
Familiarity with Network management concepts
Client focused approach with strong interpersonal skills
Must be able to multitask and pay close attention to detail
Excellent people management skills

Manager Information Technology Resume Examples & Samples

Degree in Management Information Systems (MIS), Information Technology, Computer Engineering, Software Engineering, Computer Science or a related field
Experience in managing and leading staff
Experience with IT operations and experience or familiarity with enterprise software such as Microsoft Active Directory, Microsoft Group Policy, IT ticketing solutions, and VMware
Experience in collaboration for customer success
Experience in developing proactive decision making tools, such as dashboards or other data modeling tools

Manager, Information Technology Resume Examples & Samples

Product owner for real-time user and log analytics solutions
Effective collaboration with our Business Partners, Technical analysts, Developers and Production Support Engineers to implement technical requirements
Experience building relationships across multiple development teams in a technical influencing role
Desirable: Experience in Event Management, Automation/Orchestration, Log Management, Real-time Analytics, or User Analytics
A BA/BS degree in a technical field or related discipline preferred

Senior Manager, Information Technology Resume Examples & Samples

Coordinates the resources necessary for the installations of server and workstation software and hardware upgrades as well as special network projects and installations. Manages and leads special project teams
Oversees network troubleshooting and works with network infrastructure groups for additional troubleshooting
Sets department standards and best practices. Recommends business strategies based on the evaluation of the practical implementation of strategies
Develops and oversees staff and is available for guidance

Manager Information Technology Resume Examples & Samples

Tertiary Qualifications in ICT
ICT Industry Certification in a range of the following - Microsoft, Virtual Technology (VMware), Storage and Cloud technologies
Experience in Project Management and project delivery of corporate information systems
Capacity to plan strategically and provide high level strategic and operational advice and options
Experience in managing the delivery of reliable, secure and customer focused information and communications technology services
Experience in deployment and supporting Citrix and Windows systems over cloud technology
Strong people management, leadership, communication, negotiation, and influencing skills
Please provide an example of an organisation-wide business transformation project you have undertaken. Describe how you managed the project in relation to planning and implementation, stakeholder management, resource management and external vendor management and the challenges encountered

Manager, Information Technology Resume Examples & Samples

Maximize alignment of site IT services with the AS sector operating models, strategies, business objectives and investments
Coordinate with division business leadership, homeroom managers, and end user groups to identify, plan, implement, and sustain IT Solutions to meet sector, division and program strategic and tactical objectives
Act as the IT Solutions ambassador to program and business leadership, functional organizations, and end-customers (users)
Monitor customer satisfaction with IT service delivery and engage ES IT Solutions resources to assist as required to meet and exceed IT service level objectives
Develop and present annual IT budgets in support non-recurring projects, recurring sustainment and LRSP IT planning; provide monthly financial analysis and reporting to AS IT program management and AS IT leadership team
Leadership, peer engagement, and highly effective collaboration across the AS CIO PMO supporting both localized AS sector and ES & CSO IT enterprise initiatives and projects
Program Management or lead role supporting customer facing information technology business
Developing proposals and project SOWs for external bid and competitive differentiation
Program execution and services delivery; disciplined solution, services, or products development; communication; task assessment; managing within budget; and as a leader that builds strong, technically talented, motivated & committed teams
IT development; infrastructure engineering; O&M; and migration of technology services into a multi-cloud environment
Risk and opportunity assessment and development of technology investment business cases
Conflict resolution and schedule/project prioritization
Prior experience or familiarization with military aircraft manufacturing and associated shop floor systems
F/A-18 program knowledge and experience is a plus
Holds Current DoD Secret clearance or higher

Manager, Information Technology Resume Examples & Samples

Work with peers and senior leadership to deliver First Choice support
Collaborates with team to determine strategy and plan for system implementations and upgrades
Manage resources to maintain standard operating procedures to manage technologies based on best practice standards. Leads effort to develop technical standards to support and operate technologies within the system landscape
Ensure the Basis team monitors trends to manage and plan system capacity based on projected growth rate to ensure system performance remains at acceptable levels
Responsible for strategies and methodologies to manage the system's lifecycle program in terms of ensuring compliance with vendor release
Must understand and will be responsible for a system landscape that accommodates multiple support functions such as prototyping, development, testing and training
Defines the processes and procedures necessary to operate and monitor the technical environments
Implement and support enterprise applications in a global environment
Develops and tracks activities through project plans
Ensures that projects meet established time and cost parameters while adhering to established practices, procedures and standards
Provide level of effort forecasting based on team’s abilities and experience

Manager, Information Technology Resume Examples & Samples

3-5 years of Linux and UNIX experience
Team Leadership
Project mgmt. skills
Virtualization experience
Lifecycle Mgmt
Regulatory experience (SOX and PCI)
Patch and Configuration Mgmt
Linux system performance tuning
Experience with system trouble shooting of ERP systems (SAP and Oracle eBusinees)
Experience with system trouble shooting of database systems (Oracle)
Familiarity with Software Defined Data Centers
Enterprise Scheduling (Automic UC4)
System Security tuning and remediation
System Automation

Senior Manager, Information Technology Audit Resume Examples & Samples

Support the Vice President of Internal Audit and IT Audit team to perform risk assessments, scope / perform projects around high risk / high value Information Technology areas, and deliver quality audit results that provide appropriate assurance to ARRIS. Work with process owners to develop action plans and respectively track progress to drive continuous improvement
Manage and execute the Company’s IT SOX 404 compliance program including, but not limited to, testing internal control design and operating effectiveness, providing guidance and training to process owners, ensuring controls are being performed timely and efficiently, rationalizing controls (as needed), and proactively / diplomatically identifying, communicating, and tracking control improvement opportunities to completion
Lead IT Audit and advisory engagements (e.g. cyber security / ISO 27002, disaster recovery planning, IT governance, IT strategy, operational reviews, etc.), provide leadership and strategic direction to the IT Audit team, and demonstrate best-in-class project management skills and methodologies
Manage IT Audit projects and team including project / resource scheduling, task delegation, performance reviews, quality reviews, and process owner relations. Ensure prioritized, timely, on-budget, and high quality work products
Oversee / coordinate work of consultants / contractors
Coordinate with the Company’s external auditors and process owners and lead effective, yet efficient support for completion of the Information Technology portion of the annual audit
Multi-task in a fast-moving, complex, and dynamic environment; be hands-on, proactive, and proficient in performing audit planning, fieldwork, reporting and follow-up
Serve as a subject matter expert in the IT Audit space and apply knowledge in developing, performing, and overseeing high value audit projects (e.g. IT and cyber security / ISO 27002 / strategy / governance, disaster recovery planning, business continuity planning, pre/post-implementation and data conversion, IT general controls, Oracle / ERP systems, applications, user access, configuration, infrastructure, technologies, IT process reviews, etc.)
Oversee, prepare, and review IT Audit team work papers and audit documentation to evidence risk assessment, scoping decisions, fieldwork, and follow-up to support audit conclusions, deficiency reporting, and remediation tracking as well as to meet relevant quality standards and to support “no surprises compliance.”
Build and maintain effective relationships with IT / business process owners as well as internal and external audit teams. Become a trusted advisor and thought leader for process owners and audit teams including demonstrating leadership by advising on improvement opportunities, efficient / effective controls, and best practices
Drive team talent development. Assist in the talent development of the IT Audit and broader Internal Audit team by knowledge sharing on the IT Audit professional body of knowledge and best practices, coaching staff on assignments of increasing responsibility, supporting new employee recruitment (when relevant), and adhering to department's performance standards and goals
Effectively communicate in English with all levels of management and auditors, both verbally and in writing
Provide leadership in effectively evaluating and communicating risks and opportunities associated with the IT infrastructure, applications, implementations/data conversions, projects, and other technology while recommending cost-effective and creative solutions
Provide proactive status updates the Vice President – Internal Audit, Internal Audit team, IT/process owners, and external auditors. Effectively and timely communicate project status in the audit plan, department schedule, and meetings
Identify relevant high risk / high value observations and recommend additional projects; drive productivity in the audit plan by efficiently and timely completing projects
Yes, up to 25 % of the Time
Bachelor’s degree in appropriate field such as Computer Science, Information Systems, or Business Administration with Information Technology / Systems Minor, etc
Eight years IT Audit-related work experience including at least two years managing others
Leadership experience managing an IT Audit function or IT operations for a large, complex organization
Extensive knowledge of IT audit techniques / methodologies, tools, and best practices including around system development, large system implementations / data conversions, change management, IT general controls, application controls, interfaces, technologies, security / cyber security, strategy / governance, disaster recovery planning, and ERP systems / implementations / configuration / user access
Strong verbal and written English communication skills
Analytical, innovative, and creative thinker with strong problem solving skills and the ability to quickly assimilate information in a complex environment with acquisitions and new systems / system conversions
High-energy, hands-on, results-oriented individual with focus on getting things done, but also a ‘big picture’ thinker. Strong leadership, initiative, and passion for helping to support continuous improvement and value creation in Information Technology as well as related aspects of Financial, Compliance, and Operational areas
Unquestioned integrity and ethics
Proficient in ensuring full compliance with Sarbanes Oxley section 404 including performing risk assessments, creating / updating control risk control matrices / flow charts, testing controls / documenting work papers, tracking deficiencies, and recommending solutions
Proficient with Windows, MS Office (Excel, Word), Outlook
Ability to travel up to 25% and work extended hours as needed
Master’s degree in appropriate field such as Computer Science, Information Systems, or Business Administration with Information Technology / Technology Minor or focus, etc
Ten plus years of related work experience with at least three years managing others; prior financial audit experience a big plus
Professional certifications such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) and/or Certified Information Systems Manager (CISM)
Experience evaluating controls over Oracle EBS 11i Financials / Order Management / Supply Chain, Oracle Cloud (12/13), Hyperion 11 HFM, PeopleSoft HCM and CRM, Arriba Smart, Concur
Proficient with electronic audit tools (data analytics [e.g. ACL, IDEA], visualization tools [e.g. Tableu], user access tools [e.g. Net IQ, FastPath, Oracle user access products], SharePoint, etc.)

Manager, Information Technology Resume Examples & Samples

Establishes technical standards and requirements and reviews the current status and collaborates to develop improvement solutions. Communicates quality goals within scope of job. Takes steps on timely basis to eliminate quality issues
Oversees and manages design, implementation, delivery, monitoring and administration of IT services and technologies to departments; Leads others in research and analysis to develop creative and innovative solutions regarding processes, directions and methodologies
Ensures effective staffing, resource utilization, and needs assessment of projects and balancing the work load of staff
Selects, develops and evaluates personnel to ensure efficient development and operation of IT services, products and systems. Directly accountable for professional and technical development of direct reports

Manager, Information Technology Resume Examples & Samples

Manages staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance to support career development
Implements multiple technology projects from conception to completion
Develops innovative ideas and business solutions while making recommendations
For projects that support corporate goals
Ensures each system is operating at 100% of its scheduled availability
Budgets and plans for IT projects and all future resource requirements
Manages outages to include communicating them on a timely basis to appropriate team members, senior level managers and stakeholders
Manages the complete functional to technical solutions life cycle
Plans, communicates and implements all aspects of the project
Provides consultative direction for the evaluation and deployment of technical solutions to business requirements
Defines and manages both the scope & change management aspects of projects. Ensures the documentation of changes that impact project plan and budget. Communicates project status to project stakeholders for approval
Identifies, analyzes, manages project related risks and responds appropriately to meet requirements
Initiates and disseminates information in a timely fashion at the appropriate level of detail for the target audience
Escalates issues and vulnerabilities to appropriate senior managers and stakeholders
Supervises vendor interactions that include the generation of RFPs, contracts, and statements of work
Develops and manages a budget of approximately $1-4 million
Demonstrates leadership skills that include taking initiative, motivating, mentoring, relating to others, taking ownership, meeting deadlines. Exhibits positive attitude and superior ethics
Ability to organize resources & prioritize assignments with advanced problem-solving skills
Capable of working independently, a self-starter who performs initiatives that provide solutions for business requirements
Develops and manages to project plans, forecasts & budgets. Presents data clearly, concisely and accurately
Analyzes and reports to senior management on project plan, budgets, and projections
Strong business analysis skills with experience in Project Life Cycle methodology
Proficient in the use of tools for creating work breakdown structures such as Microsoft Project, Word, Excel, PowerPoint
Proven ability to lead with on-site as well as virtual teams
Applies best-practices and business processes to support organizational goals
Ability to interact effectively with vendors as well as with staff at all levels of the organization

Dy Manager, Information Technology Resume Examples & Samples

Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
Required skill(s): Powershell Scripting, Sharepoint, Yammer, Active Directory, Mail Policy, MS Office 365 Suite, Lync/Skype
Microsoft certified
Required language(s): English
At least 10 year(s) of working experience in the related field is required for this position
Preferably Assistant Manager / Managers specializing in IT/Computer - Software or equivalent
Full-Time position(s) available
Manage Exchange Online, AAD Connect, ADFS
Integrate standard SSO using ADFS
Use Powershell to administer complex and basic Administration requirements
Setup Exchange Mail systems, Lync 2013/Skype For Business on Premise, Sharepoint, and Yammer administration
Design and implement the right solutions
Train and mentor staff

Manager Information Technology Services, Ref Resume Examples & Samples

Promote an internal mindset and capability providing consumer insight and making recommendations to instill a data-driven decision-making culture
Provide a single point of contact and interface with leadership teams across the Human Services Cluster to define deliverables and set development priorities working with different business units to align the business and IT
Oversee and manage the development of new data tables to support data collection, cross-channel data integration, dashboards, data visualization, data mining, and predictive analytics
Promote Business Intelligence working with stakeholders to define business and systems requirements for new information technologies in the areas of Business Intelligence, analytics, and data warehousing
Ensure the efficient utilization of data resources across different business units and across cluster agencies
Provide leadership and oversight for cluster wide data modeling by gathering business requirements, producing data models, defining data relationships, developing data standards and developing data dictionaries
Develop global maintenance schedules for Business Intelligence and data warehousing systems
Design and develop architecture and systems in an agile manner
Facilitate system feasibility studies, proof of concepts, pilot project, and testing and develop requests for proposal
Ensure best practices are established for effective problem resolution for a high data availability
Develop, implement, and maintain all key data management policies and procedures, including those for Business Intelligence/Enterprise Data Warehouse (BI/EDW) architecture, data centers, standards, purchasing, monitoring, and service provision
Analyze existing operations and make recommendations for the improvement and growth of the BI/EDW architecture
Monitor data science trends, emerging tools and technologies and research to remain current with the latest data technologies and solutions in support of future data management procurement efforts
Leverage data science tools and techniques to analyze large data sets and develop custom models/algorithms to uncover trends, patterns and insights in the data
Present data and analysis clearly and articulately to all levels of the organization
Manage staff and activities related to agency Business Glossary
Manage staff and activities related to Data Migration and Integration processes

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