Information Technology Director Resume Samples

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N Trantow

Nolan

Trantow

11246 Thaddeus Springs

Phoenix

+1 (555) 693 5712

11246 Thaddeus Springs

Phoenix

Phone

p +1 (555) 693 5712

Experience Experience

Boston, MA

Information Technology Director

Boston, MA

Strosin, Upton and Konopelski

Boston, MA

Information Technology Director

Perform vendor management and oversight by analyzing vendor architecture, business risk, business value and implementing mitigating controls
Manage 2 or more subordinates; direct and prioritize the work load
Manage team performance and welfare including staffing
Drive change for the GSP business as it evolves towards one common ERP platform and establishes leading-edge solutions to improve the business
Strong technical knowledge of current network hardware, protocols and standards
Manage external services efficiently and drive sourcing discussions for IT services in close alignment with the IT Director
Responsible for implementing and managing critical business technology solutions including the underlying infrastructure they run on (e.g. servers, phones, etc.)

Los Angeles, CA

Director Information Technology

Los Angeles, CA

Ullrich Group

Los Angeles, CA

Director Information Technology

Manages staff; provides guidance, evaluates performance and recommends training
Manages vendor relationships; evaluates performance, provides feedback and resolves conflicts
Work with Manager Emerson Client Services to improve the quality and timeliness of their support for division users while reducing the cost for their services
Manages resource utilization and expenditures. Identifies best practices and makes recommendations
Develop department budget and manage department expenditures
Lead and manage the global ERP implementation plan ensuring projects are identified and executed in a timely manner
Develop and maintain system development standards and security procedures

present

Phoenix, AZ

Director, Information Technology

Phoenix, AZ

Leannon-Weimann

present

Phoenix, AZ

Director, Information Technology

present

Work closely and direct a small team within TV Distribution to further develop and enhance our systems
Monitor and report system issues to the IT group in order to resolve issues. This position will be responsible for being one of the focal points of the users requests for updates, issues and enhancements. Will work strategically with IT to address in the most efficient and expeditious manner
Train users in the proper usage of the system
Develop staff and managers to help achieve his/her career goals
Any additional duties as directed by management
Direct unit IT support staff personnel to include staffing, formulation and assignment of goals, performance assessment and employee development
Formulate unit IT budget and manage related expenditures

Education Education

Bachelor’s Degree in Computer Science

Michigan State University

Bachelor’s Degree in Computer Science

Skills Skills

Cross-functional IT knowledge and strong business acumen
Proven Good management and leadership skills Strong Project and Service management skills
Strong attention to detail
Highly organized
Able to multitask efficiently and effectively
Excellent communication skills (written and verbal)
Great interpersonal skills
Solid technical and bsuiness acumen
8+ year of Information Technology experience
Looking for someone who is self motivated and forward thinking; take the initiative and supports users

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15 Information Technology Director resume templates

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Director, Information Technology Resume Examples & Samples

Work closely and direct a small team within TV Distribution to further develop and enhance our systems
Communicate with all business users, including senior management, in order to gain an in depth understanding of TVD’s immediate business needs on a global as well as local level
Communicate with all levels of the Information Technology (IT) group to ensure TVD’s business needs can be achieved through the use of technology and changes to business processes
Work closely with the department VP, senior management and our IT group to help establish priorities and then setting these priorities in motion. Must have strategic insight to ever changing needs and be flexible to reestablished priorities as the business requires
Work closely with Department VP, senior management, IT group and Finance groups to establish a yearly budget for TV Distribution needs
Work closely with the various TV Distribution groups to set strategic goals, needs and then lay out in an operational plan for senior management and Finance
Design, build, test and implement new system interfaces and business workflows to support the needs of the business units
Liaise with other business units to promote the exchange of data beneficial to TVD as well as support the need of data for other business units. Must be able to work across multiple businesses and assess how data and programming can be accessible and useful
Monitor and report system issues to the IT group in order to resolve issues. This position will be responsible for being one of the focal points of the users requests for updates, issues and enhancements. Will work strategically with IT to address in the most efficient and expeditious manner
At the request of senior management will produce ad-hoc reports from various systems to support internal and external reporting requirements
Train users in the proper usage of the system
Develop staff and managers to help achieve his/her career goals
Any additional duties as directed by management
Minimum 5 years experience in in IT-related field
A deep understanding of intellectual property rights management and digital asset management
Ability to create detailed business requirement specifications and user manuals
Working knowledge of Structured Query Language (SQL) for MS SQL Server
Knowledge of object-oriented, event-driven programming languages such as C#, in a multi-tiered architecture
Knowledge of the system development life cycle
Working knowledge in a relational database management tool such as MS Access
Working knowledge with a system prototyping tool

Robert Half Technology Information Technology Search Division Director Resume Examples & Samples

Promote a culture of collaboration
Motivate, inspire and lead by example
Provide recognition and celebrate successes
Manage change efforts
Facilitate resolution with internal staff, clients and candidates
Conduct effective meetings
Business generation, revenue and pricing goals: Based on location
# of divisions: 1 division
Total Headcount: up to 4 including division director
1+ years staffing and/or management or equivalent experience required
Proven performance in staffing professional role
Demonstrated success in business generation, leading and driving business development
Excellent communication, presentation and problem solving skills
Proficient in MS Office, databases and other technology systems

Senior Director, Information Technology Resume Examples & Samples

Provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms. The information technology and systems that are selected, designed, developed will be in compliance with or support process compliance with applicable healthcare technology regulatory requirements
Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, application software, installation of network hardware/software and database management
Provides direction for the effort required to protect the company’s data, tools and information systems. Ensures infrastructure architecture standards maximize efficiency and support platform compatibility
Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Selects, develops, and evaluates personnel to ensure the efficient operation of the function
Requires a minimum of a bachelor's degree in a relevant field of study
12 + years of experience in a healthcare technology (e.g. medical device manufacturing) setting
Must have availability to accommodate 40% domestic and international travel

Information Technology Director Resume Examples & Samples

Drive implementation of the Global IT strategy “Run with IT”
Ensure seamless project delivery and implementation together with GIT and Business partners
Ensure compliance with IT policies and standards
Manage external services efficiently and drive sourcing discussions for IT services in close alignment with the IT Director
Manage team performance and welfare including staffing
Identify, design and drive Innovation from Market and/or integrate and apply new technologies from GIT
Proven Good management and leadership skills Strong Project and Service management skills
Change management skills
University degree in business or computer science
International experience and track record

Robert Half Technology Information Technology Search Division Director Resume Examples & Samples

Business development: Develop and grow your own client base by marketing our services for full time placement solutions. Market to clients via telephone as well as conduct in-person meetings with C-level executives and key decision makers. Recruiting Manager will participate in local trade association and networking events to solidify Robert Half Technology’s presence in the local business community
Candidate recruitment and retention: Source, screen, and qualify potential IT candidates utilizing cold calls, job boards, social networking and internal database etc. Interview prospective IT candidates via phone/in person to assess skill set, work history, and salary requirements. Recruiter will also be responsible for developing and maintaining a strong pipeline of qualified IT talent to submit to current and future client base
Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and IT professionals currently on assignment to ensure both receive exceptional customer service. Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction
Leads: Generate leads and market intelligence to enhance our new client development efforts. Maintain relationships with candidates to gain industry knowledge and obtain referrals and new business opportunities
Meet and exceed weekly business development goals
2+ years’ of business to business development experience and/or working in an IT related field is preferred
Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships
A combination of business development and account management skills are required
Ability to multi-task and persevere in a fast paced dynamic environment, while maintaining a sense of urgency
Must have a proven track record of success and be a competitive, self-motivated individual

Director, Information Technology Resume Examples & Samples

Direct unit IT support staff personnel to include staffing, formulation and assignment of goals, performance assessment and employee development
Formulate unit IT budget and manage related expenditures
Oversee ongoing review of unit information needs and formulate and implement plans required to meet those needs
Coordinate/communicate unit IT plans, programs and activities with OIT as appropriate
May serve as unit representative on campus-wide information technology advisory groups
Education:Bachelor's degree in Information Technology, Computer Science Computer Engineering or related discipline or equivalent combination of education and experience
Work Experience:Four to five years job related experience
Certifications: N/A
Skills:This job requires working knowledge of unit level information technology infrastructure including related software and hardware. Skills in strategic planning, budget formulation and management, management of technical professionals, oral and written communication, IT policy development and administration, project management, process engineering/reengineering, relational database administration and application of performance metrics is required
Preferred Education:MBA, MPA, or MS in Information Technology, Computer Science, Computer Engineering or a related discipline
Preferred Work Experience:Three to five years in Technology Management

Information Technology Director Resume Examples & Samples

Provide technical support, maintenance and guidance for the Y's internal network, software applications and desktop hardware and software
Coordinate and manage the annual IT Budget
Manage daily IT operations including back-up, disaster recovery and project management
Looking for someone who is self motivated and forward thinking; take the initiative and supports users

Information Technology Internal Audit Director Resume Examples & Samples

Considerable knowledge of and skill in applying internal auditing and practices, or management principles and preferred business practices
Considerable Knowledge of management of information systems, technology processes, concepts and practices, data governance, technology evolution, project methodology etc
Skill in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions. Knowledge of persuasive and predictive analytics and tools
Considerable skill in planning and project management, and in maintaining composure under pressure while meeting multiple deadlines
Skill in negotiating issues and resolving problems
Considerable skill in using a computer with word processing, spreadsheet, and other business software to prepare reports, memos, summaries, and analyses
Considerable skill in effective verbal and written communications, including active listening skills and skill in presenting findings and recommendations
Ability to establish and maintain harmonious working relationships with co-workers, staff and external contacts, and to work effectively in a professional team environment
Considerable knowledge of distributed technology (i.e., Unix/Sybase and Windows NT), Web-based technology, and basic infrastructure control issues
Considerable skill in assessing the effectiveness of internal controls over key IT risks, identifying significant exposures, analyzing transactions and other management information, and detecting changes in key risks and/or control effectiveness. Skill in developing appropriate recommendations to address exposures
Knowledge of generally accepted IS audit standards, statements, and practices, and IS security and control practices (NIST, ISO SANS etc…)
Ability to learn new domain (an in particular for those not coming from and internal auditing background – learning of The IIA’s International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics and COBIT or other relevant standards
Working independently is a must

Director of Information Technology Audit Resume Examples & Samples

Oversee ongoing risk assessments and collaborate with other SAS teams to build a relevant and robust annual audit plan
Lead delivery of the annual audit plan through effective scheduling and oversight
Ensure audit delivery satisfies or exceeds SunTrust Audit Services quality requirements
Motivate and develop a team of IT audit professionals by establishing goals and training plans and providing regular performance feedback
Develop and expand rapport with IT and business executives, SAS teammates, contractors and vendors
A Master's degree in Information Systems, Computer Science or related discipline
A current certification in at least one of the following: CISA, CPA, CFE, CISSP, CISM
IT audit or technology management experience within the banking industry; ideally experience with wholesale banking, private wealth management and/or risk management

Information Technology Director Resume Examples & Samples

Manage a global portfolio of 100+ applications, driving cost synergies and simplification
Drive change for the GSP business as it evolves towards one common ERP platform and establishes leading-edge solutions to improve the business
Ensure compliance with UTC’s IT policies and standards
Interact with centralized IT shared service teams at the UTC and CCS levels, to influence corporate strategy and ensure support for corporate-wide initiatives
Champion Achieving Competitive Excellence (ACE) and other continuous process improvement activities
Develop and present presentations, strategic and tactical, to executive-level teams

ATV Director of Information Technology Resume Examples & Samples

Hire and lead a small team to deliver excellent customer service to ATV staff
Design and implement Help Desk system and processes
Manage 200+ employee workstations in a mixed Windows/Mac/BYOD environment
Maintain corporate LAN and network connectivity
Work with Internet and phone service providers to troubleshoot outages and ensure continuity
Support enterprise software procurement and implementation (Intacct, ADP, Salesforce)
Work with the business to select team software solutions, ie. project management, legal doc management, marketing asset management
Support critical infrastructure including Post Production workstations and media storage
Plan and support expansion and office moves

Director, Information Technology Operations Resume Examples & Samples

Bachelor’s degree in Information Technology or related field is required
Minimum 3-5 years of Director level management role or equivalent enterprise operations management experience is required
Minimum 5-7 years of managing IT operations experience is required
Strong technical knowledge of Cisco network and Microsoft operating systems in local, SaaS, IaaS, and Cloud Computing environments are required
Experience configuring and supporting storage area networks and a virtual server environment utilizing VMware or Hyper-V is required
Experience configuring and managing telephone call center manager, VoIP environments and related telecommunication services is required
Experience migrating from a traditional data center to cloud based infrastructure and application environments is required
Familiarity with ITIL methodologies and processes is required; ITIL Certification is preferred
Expertise in managing an application portfolio of diverse custom and third party solutions required; including proven management of product maintenance and support in a custom software development environment is required
High degree of competency with formal IT methodologies such as project management, SDLC, quality assurance, process management, and best practices across various IT disciplines is required
Strong leadership skills and capacity to drive measureable results through enabling high performing teams are required
Must possess the ability to prioritize and execute tasks and make sound decisions in emergency situations
Ability to manage the full lifecycle of multiple concurrent complex projects is required
Strong technical analysis and problem solving skills; including budget management is required
Ability to think strategically and act tactically is required
Excellent verbal, written and interpersonal communication skills are required
Commitment to the YMCA character development values of caring, honesty, respect and responsibility are required
Aligns technology solutions with the organizational initiatives
Leads staff responsible for the maintenance, support, and enhancements of various custom and third party software applications in a production environment
Ensures effective development and maintenance of all systems and application support processes, procedures, and documentation ensuring adherence to industry standards and best practices
Creates and maintains Information Technology policies and procedures
Manages and maintains all hardware, telecommunications, and networking environments
Monitors and analyzes systems regularly for efficient operation, stability, capacity for growth and change, and sustained maintenance
Defines business and systems requirements for new technology implementations in collaboration with stakeholders
Establishes appropriate performance metrics for area; defines SLAs and maintains high level of end user satisfaction
Oversees hiring, training, and performance management of IT Operations staff
Negotiates with vendors, contractors and outsourcers
Conducts training and provides technical documentation to Y-USA staff
Performs other duties as assigned by Chief Information Officer

Information Technology Director Resume Examples & Samples

8+ year of Information Technology experience
Solid technical and bsuiness acumen
Master's Degree in a related field
PMP certification
Experience in the most current technologies and products used in the healthcare industry

Director, Ccna Information Technology Resume Examples & Samples

Evolve our technology and services delivery model to helps create business value by enabling work processes, operating efficiencies and technology enhancements
Serve as a trusted advisor to key business groups and their leadership teams, by providing thought leadership, compelling communications and superb execution
Drive technology strategy and execution for the success of a set of capabilities from ideation to delivery. Own a multi-year technology roadmap linked to business value
Provide creative solutions and innovative ideas for difficult cross discipline issues
Lead end to end delivery of solutions across the lifecycle: discovery, design/ architecture, development and operationalization in an outsourced model
Perform complex vendor management in delivery of an integrated solution
Ensure alignment with other technologies supported by key partners in Enterprise Architecture and Global IT
Manage multiple projects simultaneously, prioritize, and proactively communicate issues and decisions
At least 7 years of experience required
Passionate about identifying and solving problems for customers. You know how to uncover their needs through direct interaction as well as quantitative or qualitative research. Based on this understanding, you define compelling solutions that address those needs
Understand modern web/SaaS technologies and systems. You can have credible conversations with architects about technical design trade-offs including platforms, frameworks, scalability and performance. You can easily translate these concepts into simple terminology for business clients
Can use a variety of levers to move a diverse group toward an objective. You have demonstrated that you can work across multiple teams including strategy, marketing, operations, finance, procurement and legal to ensure a world-class customer experience
Are highly productive. You know how to identify the most important issues, prioritize your time and deliver results consistently
Are a (developing) leader with the ability to set high but reachable goals, clearly communicate those goals to employees and then infuse the team with a sense of purpose and urgency in attainment of those goals
Have a very low ego-to-talent ratio. You are great at what you do and confident in your ability to deliver. At the same time, you are self-critical and constantly look for ways to improve your own performance
Extensive experience in the implementation of large complex IT programs
Previous big four consulting experience
Project management certifications
Salesforce.com implementation / Agile methodology experience

Information Technology Audit Director Resume Examples & Samples

Manage, direct, and monitor client services teams on multiple engagements; plan, execute, direct, and complete information systems audits, business process control reviews, and other service offerings in a wide variety of industries; and manage to budget. The candidate must be a “roll up your sleeves” individual and be willing to perform the audit support work independently and/or with staff, as required
Manage, develop, train, and mentor staff on projects
Work with audit and assurance teams and the client to plan engagement strategy, define objectives, and address technology-related controls risks
Evaluate and test business processes and business controls and identify areas of risk
Lead engagements with performing general computer and application controls reviews
Review operational, financial, and technology processes to provide management with an individual assessment of business risk, internal control, and the overall effectiveness and efficiency of the process
Work closely with clients and staff to develop client and project risk assessments, implement opportunities, and recommendations regarding business and IT process optimization, profit improvement, internal control, and compliance
Participate in internal auditing outsourcing and co-sourcing engagements for clients
Bachelor's degree in Accounting, Finance, or Information Technology
Eight to ten years of experience at a manager level or above in a similar practice or function with a Big Four or national firm, servicing cross-industry clients or experience in industry in Internal EDP Audit or Internal IT Audit
Certification/license as CPA, CIA, CISA, CISSP, or CISM
Experience performing financial, operational, and system audits, as well as business process control reviews
Knowledge and experience related to IT audits and Information Technology operations
Experience with numerous business cycles and multiple accounting software applications. Areas of expertise should include at least some of the following: access control software, security architecture and administration, Internet use/firewalls, network security awareness and enforcement, security policies and standards, operating systems
Security experience or training and Sarbanes-Oxley Section 404 experience, preferred

Director of Information Technology Infrastructure Resume Examples & Samples

Bachelor’s Degree in a technology related discipline
Demonstrated experience designing, building, deploying, migrating, and supporting enterprise infrastructure including Servers, Network, Storage, Backup, Virtualization, Cloud, Software, Systems, Wide Area networks, and the capture and presentation of performance metrics and monitoring
Demonstrated technical career progression
Broad and deep knowledge of infrastructure technologies and IT service methodologies
6+ years of planning, project management, and supervisory experience supporting large, complex system implementations in a collaborative fashion with business partners
Experience building, maintaining and regularly testing business continuity and disaster recovery plans
Experience with systems authentication integration practices including AD, LDAP, and SSO technologies such as CAS or SAML
Ability to facilitate problem solving among IT and administrative groups with varying needs, skillsets, and priorities
Ability and proven experience in achieving efficiency through workflow and process improvement
Excellent communication skills, including the ability to communicate technical information in a clear manner to persons of varying technical expertise; provide clear directions and guidance to staff; gain cooperation of others; motivate staff in a positive manner; and collaborate with peers
Experience managing Infrastructure as a Service (IaaS) environments
Proven successful problem solving and analytical skills and a demonstrated ability to work with a variety of teams and constituents in an information technology setting
Demonstrated organizational, planning and negotiation skills
Strong leadership and team building skills with an emphasis on service excellence and close collaboration and cooperation within a service-cultured organization
Prior experience with performance management, resource forecasting & hiring, job development, unit organizational structure, resource allocation, skills forecasting and development, direct report coaching & development
Demonstrated success engaging in complex change management processes that include significant shifts in technology, strategy, and the corresponding required professional skill sets

Director Information Technology Resume Examples & Samples

Develops strategic and technical business plans
Develops budgets, resource utilization plans, allocations and contingency availability plans
Manages resource utilization and expenditures. Identifies best practices and makes recommendations
Directs systems functions and technical support
Monitors, reviews and adjusts work plans to meet requirements
Secures and allocates resources
Manages staff; provides guidance, evaluates performance and recommends training
Manages vendor relationships; evaluates performance, provides feedback and resolves conflicts
Develops and administers systems area policies and procedures
Provides quality information systems customer service to user community
Acts as advisor and consultant to project sponsors and executives
Provides project status updates and resolves issues to meet project deliverables and deadlines
Produces management reports and conducts executive presentations
Minimum seven years information services management experience in a large medical or industrial organization
Strong communication, leadership, team building and project management skills required
Additional experience managing large complex enterprise projects preferred
Electronic medical record or clinical systems experience is strongly preferred

Global Information Technology Director Resume Examples & Samples

Latest web design features
Latest user experience techniques
Mobile capabilities
Client proposal and case delivery collaboration capabilities
BI and data visualization features
Tight integration with the client product development architecture
Partner with Marketing to develop and maintain a 3+ year platform roadmap and associated target architecture plans
Drive technical program management of all large transformation initiatives. Current initiatives include CRM/contact management leveraging MS Dynamics platform and an ongoing initiative uplifting the online experience
Partner with Marketing to develop appropriate technical innovation, architecture and investment business case to deliver against best-in-class visual communication technologies and improve how our case teams deliver world-class expertise to our clients. Do the same for next level event management, BI and data visualization capabilities
Acting as the BRM, coordinate across IT service category owners and architects to ensure a common user experience and architecture is aligned with BCG’s online user experience and creates a unified external experience across our online marketing properties, our digital proposals, case and client collaboration capabilities, our client facing products and our digital recruiting and alumni services
Acting as the SCO, ensure we have the plans, resources, technologies and vendors to deliver against the strategic CtB roadmap and aspirations. Be accountable for delivering those programs aligned to scope, budget, time, resources and quality to deliver the benefits established in each business case
As SCO, actively manage the Marketing IT services and the respective service owners. The services in this service category include: all BCG digital properties (bcg.com, Perspectives, global and college specific recruiting sites, local sites, etc.), content management (Tridion), contact management service (MS Dynamics), event management (TBD), digital asset management (TBD), campaign management (Exact Target) and business intelligence services (PowerBI)
As SCO, provide active people management and vendor management across the portfolio providing strong recruiting and career development skills. Provide a vision for the group aligned to overall IT vision and Marketing vision to ensure team is driving the appropriate value for the firm while creating professional opportunities to your staff
As part of the BSG management team, be an active participant in driving best practices to improve the BSG and IT functional overall. Current initiatives you can be involved in include establishing a new software development lifecycle (SDLC), driving our transition to a new IT service organization, improving our overall enterprise architecture and establishing a strong career framework and skillset to digitally enable the firm
Be an active leader and participant in the local BCG IT Boston community and overall Boston based Global Services office community
Minimum of 15 years of experience in an internal or external consulting role responsible for driving innovate marketing related and/or external facing change initiatives
Experience working for a complex global professional services organization in a senior business partnership role
Experience in establishing IT Strategy/vision for core company processes
Proven ability creating strategic business cases aligned to strategy for new investments
Proven ability leading marketing oriented complex agile change initiatives
Proven ability leading all or portions of a leading edge Marketing portfolio of IT services and related service offerings (e.g. applications)
Proven success in effective global virtual team and people management
Common knowledge of leading edge web development tools, MS Dynamics (or similar CRM solution), Content management tools (Tridion or similar), Campaign management tools (Exact Target or similar), Business intelligence and Data visualization tools (PowerBI or similar)
Excellent program management skills
Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint
Fluent in English (written and verbal) – other language skills would be beneficial
Experience and success in balancing program, change, people and external vendor management
Strong agile experience
Ability to take initiative and find ways to get things done
Ability to build trust and work collaboratively with senior leadership and stakeholders
Effectively communicate at the business stakeholder, process and technical levels
Ability to work well independently as well as part of a team bringing a sense of urgency to the tasks at hand
High level of initiative, self-motivation, resourcefulness, collaboration and patience

Senior Director, Information Technology Resume Examples & Samples

Interest in and aptitude for forming strong, lasting business relationships with strategic partners and business teams
Experience managing end user expectations and delivering excellent customer service
Collaborative working style, able to create a positive culture within IT—stressing achievement, teamwork, development, accountability, competency and an overall commitment to SubCom and TE Connectivity values
Experience providing customer-oriented leadership, along with proven negotiation and influence skills
Strong communication, listening, and presenting skills, and the ability to work with various levels of the organization
Record of building global teams through the ability to recruit, motivate, evaluate and develop talent
Proven progression in leadership ability and accountability through expansion of role and/or responsibilities
The skills to establish an organization that is highly motivated by both team and individual successes
Team-orientation, initiative, flexibility and effective problem-solving skills
Thought leadership and the ability to paint a picture about what is possible with technology
Ability to articulate a transformational future in which IT is a strategic weapon—and inspire an organization to get there
Strong instincts and willingness to share his/her opinion
Team orientation and collaborative style
Strong and effective communication skills with significant influencing capability
Orientation towards action, with the ability to get things done. Very strong sense of urgency. Strong business orientation and financial savvy
Engaging personality that makes the candidate enjoyable to work with
The highest standard of integrity and personal behavior
Bachelor’s degree in IT, Engineering or Business (or related field). Masters preferred
Track record of creating a vision and executing it
Demonstrable success in leading an end-user focused business transformation initiative using the latest technologies that delivered major organizational impact
High comfort level with ambiguity, adeptness at change management, adaptability, and capability of working in a results oriented business environment
Strong influence skills, teamwork orientation, organizational savvy, and an overall commitment to excellence
Strong leader with a reputation for building teams and attracting world-class talent

Director, Information Technology Resume Examples & Samples

Partner with Line of Business (LOB) technology teams to ensure security is embedded in design, development and operational practices
Lead strategy & design discussions to ensure we are consistent in our approach to select and deploy secure solutions
Support security operations and threat intelligence activities to ensure threats are mitigated in a timely manner
Advise IT network and infrastructure teams in architecting and implementing security capabilities that protect our enterprise data center, cloud, and satellite networks
Developing and documentation of appropriate security specifications, detailed architecture diagrams, requirements, and system design notes
Perform security assessments and provide continuous guidance for protection of company computing resources
Interacting with and supporting multiple business areas to increase adoption of security policies and improve security practices
Ability to effectively communicate risks, vulnerability findings, and security concerns to IT and business executives across the enterprise

Director Information Technology Resume Examples & Samples

Analyze complex business needs and recommend technical solutions and system design
Create, maintain, and enforce standards and procedures for implementing and maintaining technical solutions
Direct operations to ensure mission-critical application uptime; establish and maintain monitoring techniques to provide high availability
Produce and maintain a detailed time line for application releases with effective project controls to ensure business continuity
Review all designs, code and unit test plans where applicable
Seek out new tools & applications continuously to add value to the business, drive efficiencies and/or cost-savings while maintaining quality and reliability objectives
Own production support including trouble-shooting and resolution of all system related issues
Design and implement systems for interfacing with strategic partners as needed
Review and approve business requirements to assure alignment with technical solution
Lead all hardware and software evaluations and maintains vendor contracts
Own selection, maintenance and production support for all business systems and applications
Represent the IT function in business meetings when appropriate
Hire, train, direct and prioritize work of the technical staff
Directs education programs for IT staff
Primary role is the owner of the Virgin Mobile system-wide product and business information systems
Accountability for maintaining high-availability across all mission-critical systems
Responsible for IT strategy, day to day operations and future planning
Works daily with COO, across Virgin Mobile team, with vendors and with host carrier IT teams
BS in Computer Science, or equivalent experience with minimum of 8 years relevant experience
Minimum 5 years' experience with Information Technology successfully delivering multiple cross-functional projects that fulfilled business and/or IT needs and priorities within quality, budget and time constraints
3-5 years of supervisory experience
Masters in Information Systems and Technology or Computer Science
Strong technical knowledge and technical acumen
In-depth knowledge of the eCommerce systems, digital platforms and wireless industry
Excellent collaboration skills and business acumen

Director, Information Technology Resume Examples & Samples

Strategy & Planning
Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective IT and communication technologies
Manage IT department operational and strategic planning, including business requirements, project planning, project management, and organizing and negotiating the use of resources
Direct the IT department in the completion of a company-wide Syteline ERP system re-implementation / launch
Develop and execute plan to effectively/efficiently utilize the system once implemented
Develop and implement an effective information security and controls policy and program including compliance with all applicable regimes such as PCI, SOX and HIPAA
Minimum of 10+ years of experience in IT management, with some as the Director/Head of dept with proven experience in IT infrastructure strategic planning and development, project management, and policy development
Good understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standards
Good understanding of manufacturing methods and procedures, warehousing, logistics, supply chain, purchasing and production planning
Proven ability to drive systems design and development from business requirements analysis through to day-to-day management
Knowledge of business theory, business processes, management, budgeting, and business office operations
Superior understanding of the organization’s goals and objectives
In-depth knowledge of applicable laws and regulations as they relate to IT
Strong understanding of security requirements and best practices
Good understanding of HR management principles, practices, and procedures
Possess strong leadership skills that are displayed through leading by example, treating people with respect, and by helping the team to grow to achieve career and personal growth
A healthy sense of urgency when needed
Excellent written, oral, and interpersonal communication skills
Ability to present ideas in business-friendly and user-friendly language. Ability to make presentations to executive and lower-level management with achievement of understanding
Ability to effectively prioritize and execute tasks in a high-pressure environment, while maintaining a professional demeanor
Must possess ability to exercise confidentiality

Director, Information Technology Resume Examples & Samples

8 to 10 years in insurance or related leadership roles with demonstrated progressive management experience
Demonstrated experience building, fixing, and growing technical organizations
Solid understanding and knowledge of insurance product, sales and service processes
Demonstrated experience defining and driving technology programs, designing technology application models, and operational and analytical databases, and architecting technology environments
Strong change management skills and demonstrated leadership experience
Experience developing business strategy and technology strategy
Strong process management & project management skills
BS in Computer Sciences, Engineering, Mathematics, or related field

Information Technology Director, CPS Resume Examples & Samples

Providing strategic leadership, vision, oversight and management for all instructional, research and administrative technologies for CPS. Developing an annual strategic plan and overseeing the implementation of the objectives of such plan
Developing and establishing operating policies and procedures for computing and information technology. Formulating policies and establishing priorities and standards for infrastructure design, hardware and software purchases, lab protocol and support services
Designing and developing overall technology and architecture standards and services as well as scalable practices that position the school to flexibly meet the needs of faculty and administration
Managing day-to-day technology operations pertaining to the audiovisual, network, telecomm systems, and computer hardware and software employed by CPS students, faculty and staff at the VSTC, Foggy Bottom and Northern Virginia Education Centers
Working closely with GW’s Division of Information Technology to coordinate resources and ensure ongoing investments in information technology are aligned with University wide priorities and policies and are managed so as to appropriately minimize risk
Maintaining regular contact with IT and Audio Visual (AV) vendors to assess new products, determining cost- effective and logical technology lifecycle plans in order to address the dynamic higher education environment’s changing and/ or evolving technology requirements
Serving as CPS’ technical expert in the review and establishment of contracts relating to information technology
Supervising performance of CPS’ IT staff, external IT vendors under contract and performance of GW’s Division of IT and Academic Technologies group with respect to any service level agreements
Conducting training and supporting operations
Performs other work related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position
Four years troubleshooting, maintenance, and design of computer and audiovisual systems
Mastery of computer-oriented applications
Strong interpersonal, communication, customer service, and organizational skills
Proven ability to work effectively in a team environment and the demonstrated willingness to learn and share new ideas

Senior Director, Information Technology Resume Examples & Samples

Manage and coordinate staff required for the achievement of the Company’s technology initiatives
Oversee staff members when developing software changes required to support development efforts and continued production software operations
Develop and maintain an expert level of knowledge regarding products and services of the Company to achieve product development and functionality requirements
Work with the team to assess technological options and design offerings supporting scalable, high-performance, and highly available environments
Work in tandem with key technology and business stakeholders to build a technology blueprint, that encompasses a corporate view of existing and pipeline portfolio items
Assess challenges, analyze gaps, and provide recommendations that align people, process, and technology to deliver expected results
Participate with Company leadership in the strategic development of technology initiatives to identify product and system enhancements which will improve customer and stakeholder value
Build and mentor your teams supporting skills development and career progression, and coordinate and communicate with senior and executive management to ensure goals are met within budget
Drive continuous improvement initiatives to establish the highest level of efficiency and best practice, including process changes, and tool enhancements
Drive a high level of associates’ satisfaction and retention
Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer
5+ years experience in a senior management, cross-functional business and software development role
5+ years experience in a healthcare organization strongly preferred
Proven ability to manage day-to-day development and operational activities
Understanding of industry standards including but not limited to management methodologies and software development methodologies (specifically agile and Scrum practices)
Experience managing complex software development projects/program both in waterfall and Agile environment from inception through delivery
Leads and manages employees, delegating work, assigning projects, providing guidance and development opportunities, as well as reviewing and providing feedback on performance on a regular basis
Excellent verbal and written communication skills, and the ability to interact professionally with a diverse group of executives, managers, subject matter experts, internal / external customers and peers
Strong facilitation and presentation skills, including the ability to facilitate a cross-organizational team toward achieving a common goal
Analytic, detail-oriented and highly-motivated with the ability to work independently

Director, Information Technology Resume Examples & Samples

Directs a team of managers and/or high-level staff in one or more sites. Works to develop employee skills, evaluates performance, provides feedback, and oversees resolution of employee relations issues
Prioritizes requests and activities and develop schedules and work plans for projects/initiatives. Consults with business departments as needed. Ensures projects/initiatives are completed within designated time frames and tracks and reports progress to upper management. Acts as liaison between business management and IS to resolve issues and monitor results
Ensures quality and service standards are maintained for their function. Leads resolution of urgent and on-going problems to ensure their team’s contribution to overall reliability
Leads the development and implementation of strategic business work plan goals. Tracks and periodically reports progress to leadership. Assists or leads with budget planning and management for their department
Works with IT Management team to analyze operations and efficiency of the IT group and recommend process improvements
Represents Information Technology in cross-functional meetings and projects. Prepares for, implements and communicates new corporate initiatives and processes within assigned team
10-14 relevant years of working experience including people management, preferably 1-2 years at ESI or in the PBM industry
PC skills including proficiency in Microsoft office
Must have proven leadership skills, team-orientation, and a proactive and optimistic management style with the ability to lead high-talent teams in local and remote locations
Ability to motivate employees, handle difficult employee relations issues and create a culture that supports high employee morale
Thorough knowledge of IT concepts, procedures and practices, advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
Demonstrated ability to prioritize work load and meet project deadlines; Demonstrated ability to manage toward budget and work plan goals and experience with strategic work planning and budgeting
Ability to adapt in a dynamic work environment and make independent decisions
Strong customer service focus; excellent communication skills, including presentations and negotiations
Willingness to work a flexible schedule to accommodate project deadlines and travel occasionally
LI-PS1

Information Technology Director Resume Examples & Samples

Seven (7) years of highly responsible exempt (salaried) managerial level experience in a technical environment which includes experience in four or more of the following areas: Microsoft server support and management, personal computer desk top hardware and application support, voice communication systems support, LAN/WAN support and management, fiber optic network management, personal computing devices and applications management, mobile devices and applications management, the internet of things (IoT), data center hardware and applications, enterprise backup applications, disaster recovery and business continuity, web design or development, application development, user centered design, data management and warehousing, data development and ETL processes, GIS, IT support and service delivery, IT quality assurance and control, IT project management, database management, and IT business analysis. Work must have included the responsibility for operational support for all computer business tools, service tools and applications. At least two (2) years of this managerial experience must have included supervision of a professional IT and/or technical IT staff
Additional related experience may be substituted for the required education at the following rate: one (1) year of experience equals thirty (30) semester hours of college credits. Civil Service reserves the right to determine what experience is considered related
Hiring rate will be contingent upon an assessment of the applicant pool and the candidate's verified experience, knowledge, and possession of related certifications
Less than 7 years
Between 7 and 9 years
Ten years
Eleven or more years
Fewer than two
Two or more

Director Information Technology Resume Examples & Samples

Provide guidance and expertise to business leaders and key stakeholders across WPS on the selection and deployment of core and emerging technologies that drive business value
Contribute to the strategic direction of WPS Americas and influence policy and tactics globally
Represent the global WPS business on the IT Leadership team with accountability for global budget roll up and prioritization of initiatives requiring support from corporate IT
Assume responsibility for core applications (ERP, MDM & CRM) and their integration points
Collaborate with other departments to ensure a shared understanding of the business model and the detailed functional requirements to determine technical solutions to business issues
Utilize negotiation skills to drive project team and leadership team to make decisions in a timely manner in order to deliver projects as to agreed scope, schedule and budget
Oversee the development, maintenance and evolution of existing technology ecosystem
Work closely with Corporate IT to ensure WPS adheres to prescribed protocols and security standards
Provide day-to-day supervision, conduct performance reviews, and delegate work assignments for the development teams in Bangalore and Manila. Provide ongoing prioritization in a dynamic work environment
BS/BA in Computer Science, Information Systems, Engineering or related field, and at least 10 years’ experience
Experienced Solutions Architect with a successful track record implementing and leveraging complex solutions spanning SAP, Salesforce and Enterprise grade MDM applications (preferable Stibo STEP)
Proven experience designing and building data structures & data warehouses with high availability and scalability
Prior experience leading offshore development teams
Expert in Agile Methodologies
Ability to travel domestic and international as required
Strong track record of enabling business results through technology
Strong business acumen with a demonstrated track record of success in a sales and marketing driven organization
Proven ability to build relationships at all levels within an organization, exercise command & influencing skills and act as a business advisor

Information Technology Director Resume Examples & Samples

Intermittent travel may be required
1) Leading Change Ability to bring about strategic change, both within and outside the organization, to meet organizational goals
4) Business AcumenAbility to manage human, financial, and information resources strategically

Director, Information Technology Resume Examples & Samples

You will build, develop and lead the current team of IT project managers in the US, EMEA and APAC regions
You will actively lead resource allocation to ensure delivery of services and projects including utilizing matrixed/shared resources worldwide
You will provide leadership focus, mentorship and management expertise to strengthen IT team performance and morale
Provide overall technology leadership, vision and improved solutions & problem solving for all related delivery of IT infrastructure for Expedia, Inc Real Estate projects in coordination with the existing team and key business partners & vested parties
Partner with product management and strategy teams to ensure ongoing alignment and execution of continuous improvement programs
Prioritization of programs, projects and service improvements
Implementation of key measurements to assess IT success vs. business needs
Provide cost visibility for IT cost and projects
Administer and manage to IT spend for corporate real estate projects against annual budget, subsequent forecast and actuals
Build relationships with IT team members, remote peers, corporate real estate, facilities, product team, procurement, contractors/consultants and other key partners to improve delivery of projects and implement ongoing improvement efforts
ITIL Foundation, Practitioner or Managers Certificate
University Degree in Business Management, Information Technology, Computer Science, Engineering or Related field
Prince 2 Foundation or Practitioner, or equivalent project management training/certification (PMP)
LI_RC1

Director Information Technology Resume Examples & Samples

Values consistent with those of FullWell’s and the ability to inspire staff and other key constituents to actualize the system’s mission
Executive presence that engenders confidence, enthusiasm, and support in others and who has a strong passion for quality patient care
Excellent communication abilities to articulate the vision and translate complex issues into comprehensible ideas and concepts
Strong interpersonal skills to lead and motivate the organization
Strategic creativity and the ability to innovate in this complex setting
Team building skills that provide leadership and structure to a group of high-performing operational leaders
Business discipline and prudence that promotes such a culture throughout the organization
An ability to engage and foster strong relationships with clinical peers
Excellent negotiation and vendor management skills
Action oriented and results driven
Solid knowledge of healthcare IT strategic planning, technological trends, and systems
Experience implementing clinical systems, preferably including EHR and CPOE
Experience with outsourcing and evaluation of outsourcing proposals
Minimum Education Requirements
Bachelor’s degree required from an accredited college or university
Master's degree is strongly preferred
Minimum Experience Requirements
Prefer a minimum of eight plus years as a successful IT leader in the healthcare industry
Material experience working with payer data (claims based)
Demonstrated success and expertise in broad information technology healthcare leadership; prefer successes with implementing Electronic Medical Records and data management, improving customer satisfaction, innovative advanced technology, fiscal performance, and clinical quality
License/Certifications
None Required
Position Duties
Provide leadership, support and direction for information systems through collaboration, education, and relationship building
Function as a key member of the senior management team and as an advisor and leader to management and physicians on information technology matters
Encourage and educate leaders regarding how to make technology-based business
Interact with/present to the Board of Directors and other key constituents
Develop and communicate the information systems strategic plan and vision to all levels of the organization
Ensure Information Systems/Information Technology strategies align with overall organizational mission and vision
Supervise, develop, and hire (as necessary) a strong information systems management team that is service oriented
Assigns personnel to various projects and directs their activities; reviews and evaluates their work and prepares performance reports
Maximize staff performance and technical expertise through clearly defined objectives, training, skill development, and performance evaluation
Build strong relationships with physician leadership to build trust, support and optimize customer satisfaction at all levels
Develop and communicate an information systems management and governance structure to all levels of the organization
Assure that the management structure supports the effective delivery of systems, provides excellent service, and assures the integrity of the information resources infrastructure and applications
Lead the development of a methodology that balances requests for technologies and services with available resources, and prioritizes the projects and services to be provided
Develop standards and procedures for selection, implementation, integration and support of systems
Develop and implement a method of providing regular feedback on the status of projects requested and implemented
Monitor the productivity of information systems resources and manage those resources in a cost-effective, flexible, and timely manner
Enhance the utilization of the information system across the organization
Develop and monitor annual information resources operating and capital budgets to ensure that areas of responsibility have the necessary funding to carry out established organizational goals and objectives
Prepares activity and progress reports regarding assigned projects and activities
Develop efficient departmental operations and strive to reduce costs whenever possible
Oversee all information security policies and procedures to ensure regulatory compliance and appropriate levels of internal controls
Stay abreast of the latest developments, advances, and trends in healthcare and information technology to ensure optimal professional effectiveness and competence
Stay abreast of current federal and state legislation affecting information technology
Develop and implement strategy to ensure compliance with governmental regulatory reporting
Manage external data provider organizations (e.g., payers) and data acquisition processes
Oversee design and implementation of data management strategy for FullWell
Manage internal IT infrastructure and desktop technologies
Other duties as assigned to support organizational IT success
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, FullWell will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. FullWell is an Equal Opportunity Employer, M/F/D/V

Director, Information Technology Resume Examples & Samples

8+ years of diverse IT experience
Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff
Experience in leading large scale BI organization
Deep expertise in enterprise BI tools such as Microstrategy and SAS
Previously led large self-service BI development with Teradata/Hadoop data architecture

Information Technology Director Resume Examples & Samples

Analyze complex business needs presented by the user clients and/or management; recommend technical solutions
Ensure the consistency and maintainability of existing applications by creating, maintaining and enforcing standards and procedures for implementing technical solutions and maintaining operations of department
Direct operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations
Produce detailed timeline for each application release and implement effective project control by monitoring the progress of the software release and reporting the status
Review reports of computer and peripheral equipment production, malfunction and maintenance to determine costs and impact; address problems as applicable for the respective department
Participate on all hardware and software evaluations and maintain vendor contracts as applicable for the department
Develop, maintain and test disaster recovery plans for department
Manage 2 or more subordinates; direct and prioritize the work load
Build, manage and lead a high performing team to consistently deliver magnificent customer experience
Responsible for overall direction, coordination and evaluation of the applicable department
Interview, hire and train employees
Address complaints and resolve problems
Minimum of 10-15 years related experience and/or training; or equivalent combination of educations and experience
Experienced in IT infrastructure planning and development
Able to read, analyze, interpret general business periodicals, professional journals, technical procedures or government regulations
Able to write reports, business correspondence and procedure manuals
Strong technical knowledge of telecommunications, network and PC operating systems
Strong technical knowledge of current network hardware, protocols and standards
In-depth knowledge of application data privacy practices and laws
Strong understanding of human resources management principles, practices and procedures
Strong understanding of project management principles
Able to perform general mathematical calculations
High level of self-motivation
Strong analytical, evaluative and problem-solving skills
Able to effectively prioritize and execute tasks in a high-pressure environment
Extensive experience working in a team oriented and collaborative environment
Completion of an undergraduate degree in an Information Technology field is required
Completion of a graduate degree in an Information Technology field or Business field is preferred
Minimum of 10 years of experience in managing technical functions directly which includes experience in infrastructure planning and developmental

Information Technology Director Resume Examples & Samples

Translate and align identified business needs and priorities into appropriate IT solutions/strategies
Responsible for implementing and managing critical business technology solutions including the underlying infrastructure they run on (e.g. servers, phones, etc.)
Manage IT costs internally/externally and ensure efficient use of IT investments in line with overall business objectives
Ensure alignment of IT projects and deliverables with key business metrics (e.g. managing scope, schedule, and budget)
Ensure appropriate risk assessment and mitigation planning for IT projects
Monitor compliance with risk mitigation/remediation plans, and address non-compliance issues appropriately
Demonstrate understanding and ensure compliance of applicable laws/regulations/requirements (e.g., HIPAA, PHI, PII, PCI)
Establish appropriate security controls based on defined data classifications to align with applicable laws/regulations/standards
Demonstrate knowledge of data security principles, encryption techniques, hardware/software controls, physical security mechanisms, and authentication, authorization, and access mechanisms
Ensure IT system availability, scalability and capacity to meet current and future business needs
Perform vendor management and oversight by analyzing vendor architecture, business risk, business value and implementing mitigating controls
Lead technology sourcing and contracting processes
Bachelor’s Degree in Information Technologies or Equivalent experience
5 or more years of Management experience with HR accountabilities
10 or more years of Information technology experience
Prior Project / Portfolio management experience with a successful track record of delivering / driving projects in scope, on time and on budget
Prior experience working in an ambiguous ever changing environment juggling multiple priorities
Ability to collaborate with internal and external stakeholders, as well as communicate with high-level management
Must have prior analytical, problem solving and troubleshooting experience
Proven experience planning and delivering high quality technology solutions on time and on budget
Must have a broad understanding of various technologies
Must have prior experience communicating to at all levels of the organization (both written and verbal as well as visualizations)
Must have strong client facing consulting experience
Experience managing an EMR implementation (Electronic Medical Records)

Director, Information Technology Resume Examples & Samples

Lead a top team of technical talent to solve company’s toughest technology challenges working with domain managers (Data, Integration, Application, Infrastructure, etc…..) to align processes and delivery with US counterparts
Work with multiple delivery teams in support of ongoing technical development activities by leading and informing architectural decisions and technical design while also ensuring consistency of approach and swift resolution of cross-team issues and dependencies
Leads the definition of localized process and procedures that align with US operations
Manage delivery teams in both US and Manilla time zones
Oversees and participates in building out Infrastructure and associated software systems
Provides input into the ongoing Architecture Review and Technology Procurement Governance process
Knowledge spanning multiple platforms and architectures with solid understanding of algorithms, data structures, and performance optimization techniques
Understanding of common architecture frameworks(such as TOGAF, Zachman, Oracle Enterprise Framework and FEAF)
Defines and reports service delivery metrics used to drive increased staff utilization
Assist with BCP and DR planning and test activities. Act as the onsite BCP coordinator in the event of an event
Act as a “go-to" technical resource for business owners, product managers and technology executive and architects, working closely in order to map and support their operational needs and build consensus from different constituencies in the organization around issues that are often highly technical and complex
Deep technical skills across several enterprise technologies, both proprietary and open-source, and a good breadth across many technologies. Knowledge spanning multiple platforms and architectures with solid understanding of algorithms, data structures, and performance optimization techniques
Expertise with heterogeneous, enterprise, distributed, object-oriented client/server and/or web-based systems design and implementation
5+ years of domain experience in Virtualization, Hosting (Windows and Linux), Enterprise Data Center best practice, Network technologies, E-commerce, and Content Management & Delivery
A track record for managing/directing people designing and applying both best-of-breed and “home grown” solutions to meet business objectives on large-scale technology projects, evaluating impacts on integration, inter-operability, reliability, performance, scalability, flexibility and maintainability
Experience in handling multiple concurrent projects developing total solutions and interacting with other key business functions within the organization, including the ability to present and negotiate with stakeholders on designs produced
Outstanding interpersonal skills. Ability to work effectively and collaboratively with marketing and product strategists, e-Commerce technology counterparts, project managers, Product Directors, designers, and analysts
Strong Cross Functional Leadership Skills especially in guiding key business and IT decision makers toward a common strategic business technology vision and roadmap
Understanding of common architecture frameworks (such as TOGAF, Zachman, Oracle Enterprise Framework and FEAF)
Ability to effectively adapt to rapidly changing technology and apply it to business needs
Ability to establish and maintain a high level of Business Client trust and confidence
Experience making results oriented, enterprise level decisions
Strategic thinking and leadership with strong abilities in relationship management
Demonstrate strong personal and organizational leadership skills
Outstanding collaboration and team building skills
Education Bachelor's Degree in Computer Science from an accredited college or university
Eight (8) - Ten (10) years Information Technology experience, or an equivalent combination of education and experience

Director, Information Technology Resume Examples & Samples

Build / maintain executive level business relationships with AP RVP, VPs and Country Managers
Responsible for business and technology change management resulting from IT globalization
Management and control of AP IT and Technology Budget
Regular technology financial tracking, reporting variance and forecast to region executives/global IT
Oversight of IT infrastructure and systems procurement activities (new and ongoing)
Manage regional IT headcount needs within global parameters
Responsible for AP IT Security, Audit and Compliance and enforcement of IT policies/standards across diverse countries in AP
Responsible for IT Legal/Data Privacy locally, and in alignment with Cary, HQ
Communication and alignment within AP region on globalization programs and other initiatives
Working through your IT Managers, provide direction and oversight of IT resources across the region
Provide regional leadership including communicating IT vision, setting local expectations, facilitating smooth working relationships within and across regions
Act as the Business Relationship Manager for the AP region bi-directionally, representing the region to Global IT Function Lead and the Global IT direction to the region
Maintain an awareness of and researches new technologies as they relate to the delivery of information services

Director, Information Technology Resume Examples & Samples

Responsible for the management of IT infrastructure and applications. Oversees technical projects in alignment with organizational goals
Responsible the prioritization and management of IT department projects
Budgeting and planning for IT resources and capital expenditure
Partners with other functional department leaders to advise on technology and provide relevant information about status of IT projects
Maintaining and improving IT team knowledge of network, software development and programming tools
Partnering with the IT function at corporate to leverage them when possible and also to ensure all corporate guidelines are followed
Perform the following duties in a professional way, supporting Ortho Organizers’ Quality Policy. Must understand, follow and comply with regulatory requirements as applicable to various processes. An understanding of FDA Quality System Regulations (21 CFR 820) and ISO Standards (ISO 13485) is required
10+ years plus managing an IT and development organization required
IT Management in a manufacturing and/or distribution environment required
College Degree or similar in Computer Science or related field preferred
Strong understanding of SQL and SQL based applications
Experience with ERP systems in manufacturing and distribution preferred
Experience managing server environments a plus

Director Information Technology Resume Examples & Samples

A minimum of 7 years of functionally related experience, including at least 4 years of progressive management experience
Demonstrated ability to lead, develop and align IT applications training teams and education curriculum strategy in instructor-led, on-line, and paper-based mediums
Experience developing programs that support continuous learning and individual growth
Knowledge of methods that promote standardization, utilization, integration, and optimization activities leading to increased adoption of application tools in respective user areas
Experienced in building collaborative models of consulting with operational leaders in clinical, administrative and technical areas
Experience in developing successful operational service models, work production standards, learner assessments, and Service Level Agreements (SLA)
Relevant Epic certifications, information technology or professional industry certifications highly desirable

Director Information Technology Resume Examples & Samples

Experience leading and aligning enterprise testing, system controls (errors), security, master file governance and production control teams and systems
Experience in establishing, promoting, and enforcing quality standards/metrics, practices; testing methodology and output
Experience in developing successful operational service models, continuous improvement methodologies (Lean, Six Sigma, etc.), work production standards, and Service Level Agreements (SLA)
Relevant Epic application certifications, information technology or professional certifications highly desirable

Director Information Technology Resume Examples & Samples

Experience leading and aligning enterprise access, tools, and projects that ensures the health systems efficient and effective use of the Epic portfolio (e.g. registration, scheduling, admitting, financial clearance, kiosks, POS, eHealth), legacy, and related third-party applications
Hand’s on experience leading Epic enterprise applications initiatives that yield business transformation
Demonstrated understanding of healthcare patient access and engagement operating drivers, metrics, and business concepts and industry strategies
Experienced in building collaborative models of consulting with operational leaders, patient engagement areas, and revenue cycle operations
Experience in developing successful operational service models, work production standards, and Service Level Agreements (SLA)

Director Information Technology Resume Examples & Samples

Monitor IT’s progress towards achievement of MAD business commitments, escalate critical issues, optimize risk, facilitate prioritization of the MAD activities, facilitate resolution of resource conflicts, and monitor major variances to scope, budgets and timelines
Monitor and guide the IT MAD playbook to ensure programs are appropriately defined, planned, prioritized, funded, resourced and managed to successfully deliver IT MAD business commitments; achieving intended outcomes, on time and within budget
Design and evolution of flexible IT MAD methodologies and standards
Quality audit of MAD program delivery for continuous improvement
Centralized reporting and knowledge management
Strong organizational skills, ability work in a dynamic and fast paced environment
Demonstrated ability to work effectively across a complex matrix organization and establish strong working relationships with business and IT leadership
Experienced in leading change and demonstrated ability to accomplish results and meet deadlines and commitments
Superior influencing and interpersonal skills, necessary to affect strategy and policies at both the technical and senior executive level
Excellent written and verbal communication skills; interpersonal and collaborative skills
Excellent conflict management, influence and negotiation skills
Outsourcing to strategic sourcing providers
Understanding of System Development Life Cycle and Computer System Validation Principles
Business case development and maintenance
IT Resource Planning and Optimization
Industry best practice process and IT management frameworks such as ITIL, COBIT and PMI
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Director Information Technology Resume Examples & Samples

Work with executive staff and division president in the planning and development of an overall IT system plan that supports the Business Unit’s strategic objective
Stay abreast of technologies that can advance business objectives
Manage acquisition, support, and security of all Business Unit infrastructure components in accordance with corporate policies
Recruit, develop, and coach IT team members
Orchestrate system development and programming priorities with the various departments and users throughout the Business Unit
Assure design, programming, and test standards are met on all systems
Manage and approve acquisition for all division laptops/desktops, servers, printers, phones and mobile devices
Work with Manager Emerson Client Services to improve the quality and timeliness of their support for division users while reducing the cost for their services
Develop department budget and manage department expenditures
Prepare resource and cost estimates for all planned projects
Evaluate and recommend alternatives based on the business needs of the Business Unit
Develop and maintain system development standards and security procedures
Bachelor’s degree in Information Systems or Management
Minimum of 12 years’ experience in Information Systems
JDE, Oracle, web development, and network infrastructure expertise
Has led ERP implementations
Ability to understand and critique technical recommendations concerning systems design, hardware and software, and operating practices
Prior project management and leadership experience
JDE & Oracle Expertise
Experience with Oracle ERP implementations

Director Information Technology Resume Examples & Samples

Direct daily operations of all Information Technology related activities at National Harbor including computer room, hardware management, communication infrastructure management, technology base, and business systems support and on-going improvement
Actively partner with Regional Executive IT Director to set technology strategy, while working with Corporate IT and Regional Business/Regional IT
Direct accountability for IT budgets, including preparing and managing the budget
Aligns National Harbor Information Technology objectives with regional and corporate Information Technology objectives
Manage and mentor the team of National Harbor Information Technology professionals
Manage Human Resources responsibilities for direct subordinates and team to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements
Utilize communications skills, with both technical and non-technical management staff
Work closely with senior and executive level management and department managers to evaluate business processes and needs and recommend technology solutions/optimizations and provide related technological support
Conduct department priority meetings
Provide technical project leadership and oversight for the development of project plans
Provide short term planning on individual projects
Ensure that strategic and tactical objectives are communicated throughout the department
Ensure department policies and procedures exist, are aligned with regional and corporate Information Technology policies and procedures, and are implemented
Ensure that contracts and maintenance programs exist and are appropriate for all site-based hardware, communication, and software systems
Strive to improve Information Technology business processes
Ensure high quality customer service and satisfaction
Ensure appropriate staffing levels and implementation of staff schedules
Ensure systems availability through identification of mission critical systems and priorities, disaster prevention and disaster recovery techniques
Lead technical problem resolution activities as required in a 7 day, 24 hour-a-day environment
Maintain appropriate problem resolution and escalation measures
Bachelor degree in Computer Science or closely related field
Ten (10) years of in depth Information Technology experience, with experience in the 24X7 operations management of critical systems and infrastructure
Seven (7) years of supervisory/leadership experience in the Information Technology or related field
An equivalent combination of education, training and experience will be considered
Effectively communicate in English, both written and oral forms
Extensive knowledge with multiple platforms (wintel, midrange)
Experience in implementing effective and innovative software development methodologies
Demonstrate collaborative and consultative abilities
Demonstrate problem solving, prioritization and analytical skills
Ability to communicate technical concepts to technical and non-technical audiences
Solid writing skills
Ability to manage multiple concurrent projects and motivate professional staff

Director of Information Technology Audit Resume Examples & Samples

Conduct Sarbanes Oxley assessments and document to allow external auditors can place reliance on this work of IT Auditor and Internal Audit
Conduct information technology assessments for Gaming Authority Compliance in all jurisdictions
Assist VP of Internal Audit with IT Risk planning and execution of auditing
Assist management with logical access planning and review
Assist management with EAE validation
Provide timely feedback to Management regarding state of IT controls
Assist with other SOX work as time allows
Respond to review comments timely
Assist CPA associates with work as requested

Director, Information Technology Resume Examples & Samples

Manage the selection, evaluation, contracting, and integration of externally available hardware, software, and data to deliver business solutions
Select and build strong teams through formal training, diverse assignments, and coaching, mentoring, and other development techniques
Manage and develop project cost estimates, benefits and assessment of potential project risks
Manage projects, people, customer expectations, and business priorities to achieve customer satisfaction
Manage budgets, plans and expenses; may have cost center responsibilities
Oversee throughput for encounter processing acting as liaison between the customer and Magellan IT teams
Oversee and act in review board fashion for reports delivered from Magellan to the customer
Meets with customer stakeholders to influence IT design and decisions
Develop and participate in presentations and consultations to existing and prospective customers and internal business areas on IT capabilities and performance results

Information Technology Director of Marketing & Digital Solutions Resume Examples & Samples

Direct ownership and responsibility of the development, support and operations for a number of core platforms and functions, Pricing & Promotions, Catalog & Commerce, and Websites & SEO
Responsible for revenue enabling Digital and Mobile solutions
Ownership for the roadmaps for these platforms and functions, and working alongside business stakeholders to prioritize and execute on the define program of work alongside delivery partners
The enterprise application rationalization program across Sage, identifying opportunities to reduce complexity, increase service and reduce operating costs
Providing governance and leadership for the global development and project teams, ensuring alignment to our global architecture and strategy
Interface with global leads of App Dev verticals; socialize processes and support methods as needed
Definition of a standard delivery and support method, tool, and strategy, with an emphasis on Agile practices (Scrum, DevOps) with associated reporting and benefits tracking. Proactively and continuously identifies areas in functional business where improvements can streamline workflow and result in measurable savings of time, effort and money
Collaborate in establishment of relevant project management processes, including changes, risks, and issues; provides reporting to support executive decision making
Provide ongoing reconciliation between long-term goals and short-term actions; take ownership and delivery responsibility for special projects and company initiatives
Ensures team communicates technical ideas in non-technical language to the business
Proven ability to manage multiple project schedules across multiple products
Bachelor’s degree or equivalent experience required; Master’s degree referred
15+ years prior job related experience and 5+ years of proven leadership required
Significant experience with customer relationship, billing, and customer care platforms
Experience creating and operating application delivery services with associated delivery and support capabilities in a global context
Experience with application integration solutions and application rationalization programs
Able to create and manage delivery roadmaps with senior stakeholders

Director Information Technology Resume Examples & Samples

Develop strategies and direct the operations and administrative activities of IT department for all Auxiliary Services departments. Assure staff throughout Auxiliary Services are receiving prompt IT support service, software and hardware upgrades. Manage and organize a staff of exempt and nonexempt personnel
Provide hardware and software support for all Auxiliary Services departments including Food Services, Housing Meal Plan and ID Card, Auxiliary Services Business Office, Bookstore, Printing Distribution Services, Minnowbrook Conference Center, Trademark Licensing and WAER Public Media. Maintain and update Server management of 70+ virtualized servers hosted in universities centralized virtual environment, provision and maintain new and existing servers. Additional hardware devices such as but not limited to; computers 250+, POS registers 375+, specialized POS appliances 35+, networked printers 115+, VPN/Firewall appliances for PCI compliance 60+, wireless connectivity for POS remote venues and 20+ specific department application software systems. Manage and administer 24 hour on call support for all units
Plan long range development of information systems throughout Auxiliary Services. Study and research industry trends, develop implementation strategies for IT upgrades
Implement strategies and develop IT infrastructures to comply with federal, state and local regulations such as PCI compliance. Maintain and develop IT security to reduce the threat of harmful penetration of critical operating systems from both external and internal sources
Participate in various campus committees and work groups such as the Technology Leadership Council through ITS

Division Information Technology Director Resume Examples & Samples

Proven effectiveness in a IT leadership role
Experience in multiple account management in a technical environment
Strong understanding of project management principles and best practices

Senior Director, Information Technology Resume Examples & Samples

Primary liaison between IT and the services lines to help ensure the delivery of technology and related services meet aligned business strategies
Business and technology leadership specific to growing and maturing future service capabilities while continuing to improve ongoing operational efficiency and effectiveness of the service lines
Leadership in continued improvement and development of management routines, keeping aware of changing business needs, establishing regular reporting/communication channels, project/work effort prioritization, business case development
Leads the investment portfolio strategic planning process
Work with key business stakeholders and internal IT teams to refine the portfolio of services detailing the scope of each service based on distinct sets of business processes, requirements, technologies and support services
Formalize each service through documented Service Partnership Agreements mutually agreed to by key business and IT stakeholders defining the scope of each service, service cost, service level requirements and service level targets and related performance metrics
Development of technology strategy in collaboration with service line business and IT stakeholders resulting in a 5 year investment plan, prioritized by anticipated business value and value drivers; this includes leadership in the annual Strategic Planning and budget processes
Coordinate business planning efforts with Enterprise Architecture, the PMO and the Business Analysis Center of Excellence
Leverage Demand Management processes to forecast future service operations, capacity and overall needs for budgeting and planning purposes
Monitor and manage key business metrics impacted by technology; work with partners to develop plans to solve identified problems and risks where service level exceptions are identified
Partners with Enterprise Architecture in long-range planning efforts to ensure timeliness of new IT capabilities, recommendations for the sunset or replacement of technology solutions and consolidation/rationalization of the overall IT portfolio
Lead process to ensure identified security risks impacting MSS and Law services are properly communicated documented and that needed remediation plans are incorporated into the ongoing planning process
Actively participate in project governance reviews of key projects modifying, enhancing or impacting components of service line business services
Facilitate the process to ensure new project efforts are properly documented, initiated, estimated and presented for formal approval
Collaborate with Business Analysis resources to ensure proper elicitation and documentation of enterprise and project related business requirements inclusive of expected performance service levels, functional and non-functional requirements
Ensure project and operational alignment of business and technology vision, scope and service expectations with key business stakeholders and business process owners
Lead annual service cost and performance reviews
Provide continual specific feedback to IT process owners for the purpose of quantitatively demonstrating performance improvement meaningful to business stakeholders and process owners
Identify and develop business opportunity plans to better leverage existing technologies, exploit emerging technology specifically as it relates to growing revenue and managing costs and understand emerging technologies
College degree in relevant business or technology area
7 - 10+ years combined IT and business management in a service operation and/or related operation
Strong technology background and business acumen
Experienced in the area of strategic planning
Program and project planning and management skills
Proven ability to lead, implement and manage change
Exceptional customer-focused service skills and strong customer advocate
Excellent organizational skills and ability to manage multiple projects
Quantitatively astute with demonstrated financial and measurement experience
Ability to work in a team environment and interact with all levels of the organization
Excellent verbal and written skills including the ability to communicate and present to all levels of the organization
Proven problem solving skills
Goal oriented; self-motivated
Preferred experience with development of budgets, financial analysis and other financial management tools

Director, Information Technology Resume Examples & Samples

Supervise the use of all IT systems used on the program. Serve as the System Custodian for all systems, and provide technical advice to the program management team and to the customer on the development and use of automated work management systems
Develop the master plan for increased use of automated work scheduling and management systems to ensure that all work is planned, scheduled, controlled and tracked in the most cost effective manner in coordination with the management staff
Direct the activities of the all direct reports, oversee hardware and software maintenance and technical support subcontracts, develop and direct training programs, and coordinate with customer staff and the AECOM Security Officer to ensure system security
Serve as central point of contact for software system support. Recommend data processing hardware, software, LAN configuration and operation. Oversees the trouble shooting, correction of data processing equipment and software problems
SQL Server and Oracle Database Systems
Network Infrastructure

Director Information Technology Resume Examples & Samples

Manage all functional areas in the delivery of information technology across the organization, including procedures, processes and on-time, on budget delivery of projects
Ensure procedures and policies are deployed in accordance with AMETEK guidelines and external regulations
Participate in ensuring information technology is able to support the strategic direction of the organization through the use of appropriate technologies
Develop new processes as needed to support business goals
Supervise the Division’s information technology team to ensure the support and information technology needs of the organization are understood and these needs are being met
Lead and manage the global ERP implementation plan ensuring projects are identified and executed in a timely manner
Ensure compliance with all FAA, IT Sarbannes-Oxley and other externally imposed regulations
Report to management on major accomplishments, issues and concerns
Bachelor Degree or equivalent with 10-15 years related experience managing information
System design and implementation experience required
Candidates must have led the implementation of Enterprise Resource Planning Applications in manufacturing businesses, and will have extensive experience maintaining those systems
Candidates must have managed the IT team and infrastructure in a multi-site, regulated manufacturing environment (i.e. - FAA, FDA)
International experience is extremely desirable
Candidate should have public company experience
Aerospace MRO and Quantum ERP experience a significant plus
Enthusiastic leader, capable of consistently motivating and influencing peers and subordinates to take action
Excellent communication skills both written and verbal. Able to translate business vision to technical staff members and translate technical concepts and ideas to business and executive personnel
Results oriented with proven ability to mobilize and energize cross-functional teams to implement solutions
Demonstrated skills in the successful development and implementation of systems change
Comprehensive knowledge of information technology and able to translate application to organization objectives and results
English – read, write and speak fluently
Spanish - the ability to be conversant and understand Spanish is a plus
Other Skills and Abilities
Ability to travel 30% both domestically and internationally
Knowledge of Excel, Access, PowerPoint and other related software
Mid-market ERP systems knowledge highly desirable (examples include Quantum, Movex and Amos)

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