Manager, Information Technology Job Description

Manager, Information Technology Job Description

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Manager, information technology provides oversight across the portfolio to ensure vendors are using appropriate methodologies and project management principles while managing statewide projects.

Manager, Information Technology Duties & Responsibilities

To write an effective manager, information technology job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, information technology job description templates that you can modify and use.

Sample responsibilities for this position include:

Guides successful DIACAP, Risk Management Framework (RMF) and Platform IT Certification and Accreditation (C&A) Package submissions
Good domain knowledge (OS, networks, middleware, etc)
Exposure on project management life cycle
Makes strategic and tactical decisions for Information Technology projects
Coordinates the resources necessary for the installations of server and workstation software and hardware upgrades special network projects and installations
Makes recommendations for IT budgets and researches IT needs for business units
Manage the IT department personal and equipment providing optimum service to internal and external customers and our client with minimal interruptions
Provide support for all IT and communications services including company provided mobile devices
Communicate effectively with supervisor, subordinates, base staff personnel and headquarters personnel
Promote constant motivation among staff to strive for an efficient and effective IT department

Manager, Information Technology Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Information Technology

List any licenses or certifications required by the position: ITIL, PMP, CCNA, MCSE, AWS, MCSA, CISSP, CISCO, ISO, EP

Education for Manager, Information Technology

Typically a job would require a certain level of education.

Employers hiring for the manager, information technology job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Education, Performance, Information Technology, Technical, Information Systems, Management, Engineering, Business, Computer Engineering

Skills for Manager, Information Technology

Desired skills for manager, information technology include:

Issue plans to ensure project goals are accomplished
Risk
Managing projects using an SDLC
Multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Basic business principles and company goals and objectives
Operating systems
Integration tools and methods
Program and project management principles
System testing and test plan development
TFS

Desired experience for manager, information technology includes:

A minimum education level of Bachelor of Arts/Sciences Degree in the field of IT
A minimum of 5+ years of IT Management experience
Ability to perform desktop administration skills at the highest level to include upgrades and maintenance of hardware and software
Experience supporting MS Windows, Outlook and Office suites
MCSE and experience with Active Directory a plus
Other Microsoft Office related products such as Visio and Project

Manager, Information Technology Examples

1

Manager, Information Technology Job Description

Job Description Example
Our innovative and growing company is hiring for a manager, information technology. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, information technology
  • Oversee analysis of data trends and anomalies
  • Select, develop, motivate and manage staff
  • Manage IT project-level activities
  • Perform project tracking and execution
  • Create and manage necessary plans, identify and manage project issues/risks
  • Create project reporting status and scorecard
  • Draft and present management status reports
  • Provide advice and prepare strategic reports and briefings for heads of service
  • Develop a formal “minimum spec” for staff training and ensure that all team staff members achieve this level
  • Directs and oversees the design, full lifecycle development, and implementation of the MAXeb enterprise applications for the Ohio Medicaid Consumer Hotline contract
Qualifications for manager, information technology
  • Up to 10% travel (mostly local)
  • Five years of significant experience in information and communication technologies (VSAT, HF/VHF Radios, wired and wireless networking, VOIP, Microsoft Active Directory)
  • Regional experience experience managing subcontractors in a threat environment is desirable
  • 1-2 years of experience in call center centric business
  • Excellent proficiency in Microsoft applications (Office, Project, Visio)
  • Experience with Services management
2

Manager, Information Technology Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of manager, information technology. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, information technology
  • Responsible for the complete implementation of 5S+S within the IT Department
  • Manages multiple cross-functional employee groups in a constrained resource environment
  • May manage small contracts or vendor service agreements
  • Contributes to establishing organizational objectives
  • Influences support across various technology and service groups
  • Manages budget subset
  • Has regular contact and collaboration with IT counterparts, business management, vendors, professional organization, and consultants
  • Engage with a diverse team across the multiple organizations
  • Develop/Implement plans to ensure business, technical and customer requirements are achieved
  • Acquires resources for project activities, provides technical management and leads process improvements
Qualifications for manager, information technology
  • Develop the Product Lifecycle Management (PLM) capabilities to enable knowledge management and collaboration internally and with external contract partners
  • 1+ years of relevant IT Project Management experience with demonstrated leadership responsibilities
  • 1+ years of experience with common Project Management tools (MS Project, Clarity, Excel, etc)
  • 1+ years of experience with managing progressively complex and integrated sets of projects
  • Master’s degree in an IT-related field
  • Demonstrated financial/budgeting management experience
3

Manager, Information Technology Job Description

Job Description Example
Our growing company is hiring for a manager, information technology. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, information technology
  • Engages with Business Unit Risk Manager (BURM) and compliance officer as appropriate to review regulatory and compliance concerns with vendors
  • Demonstrate risk management in supply and pricing mechanisms
  • Deliver programs and functions within a cross-matrix, cross-functional team and using influencing capabilities
  • Be responsible for the team budget, contribute to financial planning, and handle all financial activities within the budget
  • Operate in a dynamic and ambiguous environment to drive multiple complex projects and/or program(s)
  • Effectively communicate, collaborate and develop teams in a globally disperse organization
  • Work with senior leadership in developing a strategy and roadmap to increase customer satisfaction
  • Engage with critical partners and Executive Leadership in regards to new solutions or potential issues
  • Partner with eCP management to deliver exceptional IT services and solutions to internal and external customers
  • Provide team leadership, mentorship, and management expertise on all matters regarding technical support for the business
Qualifications for manager, information technology
  • Instills a sense of urgency in driving assignments and service restoration to completion
  • Draws upon knowledge and communication skills to influence others or facilitate resolution of a problem / business issue
  • Lead for identifying, assessing and selecting emerging and new technologies to support the implementation of IT systems to support pharmaceutical development, laboratory, manufacturing and supply-chain operations
  • Responsible for implementation of technologies to facilitate collaboration, content and knowledge sharing within the department and with external third-party partners
  • Systems design, analysis, programming, evaluation, development of formal top level specifications, certification and testing of information management systems including telecommunications and office automation applications
  • Ability to conceptualize requirements and anticipate changes in order to deliver the correct level of IT hardware and software
4

Manager, Information Technology Job Description

Job Description Example
Our innovative and growing company is hiring for a manager, information technology. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, information technology
  • Ensure that solutions deployed have technical integrity and stability
  • Provide ongoing training and development performance reviews, coaching, recruiting, and disciplinary actions
  • Responsible for the management of IT infrastructure and applications
  • Supervises, trains and evaluates assigned staff, including full-time professional staff and student employees
  • Oversees acquisition and operation of technology resources, including equipment, vendors, and temporary staff
  • Works with administration/researchers to define, adapt, develop, and implement technology hardware and software solutions to the research, communications, and security needs of the departments
  • Participates in formulation of annual budget and controls ongoing operating budget
  • Directly interfaces with executives, administrators, and staff, regarding ongoing operations, and existing resources, to support activities and functions of the offices of the President and Provost
  • Conducts direct liaison with university IT staff and executive officers in the offices of the President and Provost regarding ongoing operation, monitoring of services and applications, and existing resources
  • Participates in formulation of the department's technology plans and policies
Qualifications for manager, information technology
  • Be able to lead teams that may be globally co-located
  • Experience as a scrum master on a large program or project
  • Experience as a program
  • 2- 5 years of direct people management (Supervisor or Manager), with a background in leading successful virtual teams
  • The ability to gather data and drill down to root cause analysis, ability to recommend effective courses of action, communicate resolution, policy and procedures to the various IT partners, and management
  • Demonstrate leadership, critical thinking, negotiation, facilitation, consulting, problem solving, decision-making and analytical skills
5

Manager, Information Technology Job Description

Job Description Example
Our growing company is looking for a manager, information technology. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, information technology
  • Manage, monitor, and review various IT projects
  • Allocate and schedule resources to support department objectives and goals
  • Works closely with AOA Xinetics leadership and compliance functions to ensure full compliance with Division, Corporate, and government regulations
  • Architects, plans, and maintains the installation and usage of software and equipment used in the laboratory
  • Serves as the escalation point of contact with service and technology providers/vendors for all software used by R&D
  • Keeps computer equipment, hardware, software, and desktop environments updated and in compliance to meet organizational needs
  • Manages data base management activities and oversees back office computer operations
  • Ensures compliance with current standards for server, desktop, laptop, security, internet, phone, video, mobile, and enterprise and software, industry specific, and third party software
  • Builds and maintains IT support structure that is required to ensure uninterrupted IT services
  • Oversees and evaluates system security and back up procedures
Qualifications for manager, information technology
  • Manages generally homogeneous teams
  • Recent People Management Experience in an Application Development Environment is Critical
  • Software Development Background is important
  • Must have strong Agile experience including coaching and mentoring, SAFe (scaled agile) and the ability to run teams in a scrum environment
  • Strong project management skills, ability to assess work, estimate and monitor team progress and performance
  • Experience with print fulfillment technologies

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