Information Technology Services Job Description
Information technology services
provides technical leadership for operating systems, active directory, Office 365, access control, data security / firewalls, telecommunications, printing, and integration of enterprise applications software.
Information Technology Services Duties & Responsibilities
To write an effective information technology services job description, begin by listing detailed duties, responsibilities and expectations. We have included information technology services job description templates that you can modify and use.
Sample responsibilities for this position include:
Maintain the UK SharePoint Farm, evaluating and installing important Security patches
Enhance security methodologies
Being a leader on the Technical Services Team
Approves project deliverables, changes to project scope, schedule, and staffing hours Accepts responsibility for problems escalated from the team members Reviews / approves weekly timesheets in a timely fashion
Ensures timely reporting and approval of billing is in place Implements program management standards to ensure client satisfaction
Provides input for making resource decisions that affect a department and location
Has direct reports and is responsible for reviews and evaluations
Primarily responsible for the development, testing, and debugging of HTML, CSS, and JavaScript for the www.ujafedny.org website
Maintain and optimize the website to minimize load, processing time, and for mobile responsiveness
Full QA and testing in all modern browsers
Information Technology Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Information Technology Services
List any licenses or certifications required by the position: CIA, CISA, CPA, CISSP, CISM, CGEIT, CIPP, CBCP, CA, ITIL
Education for Information Technology Services
Typically a job would require a certain level of education.
Employers hiring for the information technology services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Education, Information Technology, Business, Technical, Information Systems, Engineering, Business/Administration, Technology, Mathematics
Skills for Information Technology Services
Desired skills for information technology services include:
Computer security issues
Excel
Microsoft Active Directory
PC
Operating systems
Company business applications and technologies
Hardware platforms
Microcomputers and office productivity software
Security
Technical services
Desired experience for information technology services includes:
Demonstrates ability to work simultaneously on multiple tasks and engagements
Demonstrates ability to work collaboratively across jurisdictional, functional and cultural diversity
Aptitude for translating complex, technical subjects into clear, business-oriented communications
Ability to deliver tangible business results
Ability to advise and influence key leadership
Knowledge of information technology, process development methodologies, and related practices
Information Technology Services Examples
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Information Technology Services Job Description
Job Description Example
Our growing company is looking to fill the role of information technology services. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for information technology services
- Monitor security technology trends and requirements for new technology opportunities and security improvements
- Continue to develop a technical security architecture methodology and standard, and promote within the IT function and the wider business
- Assure the delivery of security related projects
- Define security roadmaps for key technology areas
- Identify areas for improvement in the firm’s security either with revised/new processes or technologies
- Work with Global firm on understanding, designing and mapping global security standards to UK projects/roadmaps
- Direct the development and implementation of various IT systems ensuring compliance with security standards, methods and project schedules and other objectives and works with the Project Management Office to ensure that appropriate resources are available to complete the project
- Promote a team environment to provide a high level of customer service
- Ensure that the team adheres to GSD standards and delivers a consistent message to all customers
- Ensure customer expectations are set and consistently met or exceeded by your highly responsive field support team
Qualifications for information technology services
- Required - Bachelor’s Degree in business or equivalent field or related experience
- Software-engineering background, including experience in software-development methodologies, best practices, and industry-standard design principles
- One to three years of experience in developing websites or online web applications using HTML5, CSS3, and JavaScript using jQuery, Bootstrap frameworks
- Understanding of frameworks such Modernizr, Backbone, and Angular a plus
- Experience with PHP 7.0+ & Zend Framework 2 preferred
- Experience with Git preferred
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Information Technology Services Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of information technology services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for information technology services
- Establish integration specific standards that support the overall enterprise architecture standards
- Provide technical expertise to enable effort estimates for delivering technical solutions
- Use this understanding to proactively support all IT activity
- Work with policy groups on existing and new policy
- Support the firm’s ISO 27001 certification
- Ensure customer expectations are set and consistently met or exceeded
- Ensure high levels of customer satisfaction and maintain a highly responsive field support team
- Act as a point of communication between field support team and the Service Desk to ensure the best customer experience
- Deliver regular technical and process training of field support team to keep staff up to date with the latest information
- Work with assigned departments/divisions to understand their business/service needs and coordinate with ITS Management and ITS teams to respond to their needs
Qualifications for information technology services
- Ability to quickly diagnose issues, and define optimal solutions to technical issues
- Demonstrate the ability to solve problems and work to tight deadlines while under pressure
- Demonstrate self-motivation and proactive approach to workload
- Prepared to be hands on
- ITIL foundation exam
- Experience of delivering operational services to end user
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Information Technology Services Job Description
Job Description Example
Our company is growing rapidly and is looking for an information technology services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for information technology services
- Identify network, system, and application security vulnerabilities through the use of scanning tools and notify the appropriate team to take necessary action
- Implement end user and application security and monitor storage capacities and performance for applications servers
- New product innovation is critical in our need to grow
- Implement the tools and processes needed to define the go to market strategy and vision for technology solutions
- Ensure Sales and Client Services readiness through developed training, tools and materials
- Work closely with Client Services and Sales to help identify trends and new business opportunities
- Develop and maintain strong working relationships with external and internal partners to ensure the successful execution of initiatives
- Evaluation and implementation of the tools and processes necessary to aggressively drive forward new and existing products and services through enhancements, research, pricing/fees/profitability, voice of the consumer, user groups, analysis and reporting
- Strategically define and develop common business plans, financial projections, and product positioning across multiple solutions
- Accountable for the successful delivery of the programs
Qualifications for information technology services
- Knowledge of load balancing technologies NLB and F5
- Ability to work in a team and contribute to the team’s success
- Bachelor's degree in Accounting, Information Technology, or related degree
- CISSP, CIPP, CISA, CPA, and/or CISM designation preferred
- A minimum of one year of IT audit and/or IT risk management consulting roles
- Experience with an ERP system (SAP, JDEdwards, Oracle, Peoplesoft) is a plus
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Information Technology Services Job Description
Job Description Example
Our innovative and growing company is hiring for an information technology services. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for information technology services
- Leading and/or participating in network and security projects
- Development of functional specification design documents (business requirements)
- Configure system enhancements to enact changes in the system in keeping with functional specification
- Work with PMO resources to support PMO initiatives and deliverables
- Responsible for the communications and messaging around enterprise-wide applications
- Administer, configure, monitor and test application servers for business and network operations
- Implement and monitor daily data and application server backups, upgrades, and patches
- Monitor software and hardware inventory and ensure that copyright and licensing requirements are met
- Collaborate with Senior Leadership and multiple departments to deliver on national Firm IT initiatives
- Work with the Incident Management team closely and initiate and assist with technical RRT (Rapid Response Team) bridge conference calls and assign tasks to the relevant attendees
Qualifications for information technology services
- Experience in financial and vendor management, including contract negotiations
- Experience with the application of and compliance with federal regulations
- Knowledge across a broad area of IT including applications and infrastructure management
- Remote user support including - VPN installation and configuration
- ITIL Certification will be considered a strong advantage
- Team-worker, self-motivated, and able to work independently and under pressure
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Information Technology Services Job Description
Job Description Example
Our company is growing rapidly and is looking for an information technology services. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for information technology services
- Reset passwords and unlock accounts
- Assist lab users with software issues
- Monitor and replenish printer supplies
- Answer IT Service Desk phone
- Provide basic desktop support with Microsoft Office, Outlook, Windows and Internet
- Contact IT technicians for technical support as necessary
- Must be willing to learn technology skills specific to the department’s needs
- Provide basic hardware and software technical support
- Network and business consultancy to other teams and customers
- System lead duties
Qualifications for information technology services
- Ability to understand functional requirements and translate them to technical requirements
- Ability to understand the operational and service needs of the customers
- Ability to prioritize and manage multiple initiatives and issues
- Account Management and/or Vendor Management skills
- Microsoft Productivity tools
- Minimum of 10 years of relevant experience in finance, operations management, and project management with a track record of delivering exceptional growth or turnaround results