Information Technology Intern Job Description

Information Technology Intern Job Description

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Information technology intern provides subject matter expertise regarding security of MS Active Directory and MS OS (Windows 10, 2012, 2016, 2019).

Information Technology Intern Duties & Responsibilities

To write an effective information technology intern job description, begin by listing detailed duties, responsibilities and expectations. We have included information technology intern job description templates that you can modify and use.

Sample responsibilities for this position include:

Must be able to take initiative and effectively communicate with
Assigned to a manager who can help guide you through the program on a daily basis
Additionally, a peer advisor will be established to assist the Intern in being successful with navigating organization, political, and cultural landscapes
A project designed to improve a defined process within the Information Technology function will be assigned to each Intern to plan and execute during the internship
A wrap-up presentation will be prepared by the Interns to be shared with the Chief Information Officer and other key leaders in the company to outline their accomplishments and experience during the internship
Participate into the day to day IT support for the Prime service business activity
Learn ITIL processes and leverage on it to help improving the day to day activity of the Support team members
Capture requirements, build, test and deploy to address reporting requirement of the Support team activity tracking, through the IT tracking system (ServiceNow)
Involve into the Support procedure documentation improvement
The candidate should have first exposure on a Windows environment and SQL

Information Technology Intern Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Information Technology Intern

List any licenses or certifications required by the position: ITIL, DOD, CISSP

Education for Information Technology Intern

Typically a job would require a certain level of education.

Employers hiring for the information technology intern job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Information Technology, Computer Engineering, Science, Information Systems, Business, Management, Engineering, Computer, Statistics

Skills for Information Technology Intern

Desired skills for information technology intern include:

Daily business operations by attending learning programs and training sessions
Windows Server 2012
Office 365
Networking basic fundamental
Active Directory
Exchange 365
Windows 10
Skype and OneDrive for business
Cooperative principles
MS Word

Desired experience for information technology intern includes:

Enrolled in a school of technology/engineer with an interest in Enterprise IT
Excellent communication skills by providing feedback, timely task updates, and creating process documentation
Demonstrates quality organizational and prioritization capabilities while maintaining a good working relationship with peers
Seeks to understand the business and the value technology can bring to accelerate business growth and increase efficiencies
Experience and confident with Microsoft Office
Familiar with the application of Information Technology security concepts (Antivirus, Spam blockers, data encryption)

Information Technology Intern Examples

1

Information Technology Intern Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of information technology intern. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for information technology intern
  • Process improvement through automation and the use of technology
  • Develop, test, and implement code fixes into test environments
  • Assist senior team members with issue/bug investigation and resolution
  • Collaborate with team members at offsite locations to analyze incoming trouble tickets and recreate reported issues
  • Create and document workaround processes when possible
  • Write SQL statements to query and update databases
  • Document user requirements for minor enhancement requests
  • Document test cases for bug-fix and/or minor enhancement requests
  • Research new technologies and tools to improve business processes
  • Participate in manager 1-on-1 sessions to enhance business acumen experience
Qualifications for information technology intern
  • Under supervision, has the ability to analyze, design, create or maintain an application
  • Demonstrates a general understanding of principles in programming languages such as Java or C#
  • Interns must be eligible to work in the United States
  • Junior level student pursuing a Bachelor's degree in technical degree
  • PC imaging, configuration, troubleshooting, and support (Windows 8, 8.1, 10, OSX)
  • Experience with cloud technologies (Box, Blue Jeans, and Office365)
2

Information Technology Intern Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of information technology intern. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for information technology intern
  • Create and support existing data warehouse, datamarts, data factories and reporting
  • ETL (Extract, Transform and Load) logic to provide business with timely information
  • Assist in developing and implementing best practices on performance management for all production releases
  • Assist with complex Software Engineering tasks (dependent on project needs) such as requirements review, design, documentation, development, testing and preparing for release
  • Review requirement documents for feasibility of project as a whole
  • Interface with other groups within IT to review impact to other applications and internal customers
  • Researching new technologies and tools to improve business processes
  • Assist with preparing IT response to business SONs (Statement of Need)
  • May work with various tools in Oracle SQL , PL/SQL (9i, 10g, 11g), Eclipse, Oracle Exadata IBM Netezza and/or Big Data
  • Pack and ship new store supply boxes with store specific information, manuals, and equipment
Qualifications for information technology intern
  • Working knowledge Audio Visual and Video teleconferencing
  • Responsible for providing excellent support and timely service
  • Gain hands-on technology experience to build your IT functional and technical competency level
  • Understand and evaluate customer needs, competitive landscape, technology trends, to define a strategy
  • Gather, analyze, and prioritize inputs and synthesize them into business requirements that will drive the development of innovation
  • Translate business priorities into actionable, clearly communicated milestones and deliverables
3

Information Technology Intern Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of information technology intern. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for information technology intern
  • Assist with tickets
  • Assist with setting up and configuring new equipment
  • Update POS Tracking Spreadsheet with relevant information for financial reconciliation as needed
  • Help with the inventory of all new store POS equipment and enter serial numbers and applicable information into the Asset Tracking Program
  • Has contact primarily focused around department and functional operations
  • Assist business and project managers in developing detailed plans to accomplish approved projects on schedule
  • Meet with users to plan and develop detailed requirements
  • Develop detailed design specifications to achieve requirements
  • Execute unit tests and system testing in order to produce defect-free software
  • Coordinate, assist and document user testing
Qualifications for information technology intern
  • Minimum of 3.0 GPA (Major) on a 4.0 scale
  • Ability to influence and actively collaborate with others
  • Strong computer skills in MS Office (Excel, SharePoint, PowerPoint)
  • Self-motivated, enthusiastic, positive attitude and an owners mindset
  • Currently enrolled in a Bachelor's degree or Master's degree program in Information Technology or Computer Science
  • Proven ability to manage projects and prioritize competing requirements in a fast-paced environment
4

Information Technology Intern Job Description

Job Description Example
Our company is growing rapidly and is looking for an information technology intern. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for information technology intern
  • Work with end users, systems analysts, and developers to capture and document business requirements
  • Create and maintain test plans and scripts of various types
  • Develop documentation to detail the development, logic and testing processes
  • Develop and document system processes and procedures and IT standards
  • Supports, maintains and repairs IT equipment and infrastructure
  • Provides user support for specific user requirements to improve or enhance user productivity
  • Documents solution and workarounds, maintains the knowledge database
  • Business Analyst (BA) Intern assists various members of the team who analyze gaps in business processes
  • Respond to user support tickets
  • Create Help Desk documents and “how to” videos for different IT activities and intranet website
Qualifications for information technology intern
  • Pursuing a Bachelor’s degree in Computer Science, Electrical Engineering, Computer Information Science or related discipline
  • Ability to multi-task and manage time and resources to meet assigned deadlines
  • Ability to support others, share accountability and be able to adapt to change
  • U.S. citizenship is required, with the eligibility to obtain and maintain required government security clearances as a condition of employment
  • Currently pursuing a Bachelor’s or Master’s in Technology, Computer Science, Business Administration, MIS, Accounting, Mathematics, Analytics, Economics or other applicable degree
  • Currently enrolled at NC A&T State University, NC State University, UNC Chapel Hill, East Carolina University, or UNC Charlotte where campus interviews are conducted
5

Information Technology Intern Job Description

Job Description Example
Our company is looking for an information technology intern. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for information technology intern
  • Install new and existing IT applications on various computer hardware with Windows and MAC
  • Support mobile devices, apps and computer hardware components
  • Monitor antivirus software/updates and repair computers infected with spyware, adware and/or virus
  • Ensure administrative/maintenance tasks are performed and completed as scheduled/required
  • Liaise with business units, other internal support groups and external vendors for all problems escalated to them for rectification
  • Complete all project work assigned by Manager/Supervisor
  • Ensure defined KPI's are performed and maintained
  • Install new computer equipment with Firm-standard software and peripherals to make new computers ready for use
  • Assist in the definition/creation of automated unit and functional tests for RESTful & SOAP services, end-to-end UI tests
  • Support Strategic project – Rewrite of our Intranet
Qualifications for information technology intern
  • Currently enrolled in an Undergraduate Degree Program with a focus on Information Technology, Informatics, or Business
  • Understanding of social media platforms such as LinkedIn, Facebook and Yammer best practices
  • Currently pursuing a degree in Computer Science, Computer Engineering, Information Technology, Information Systems or a related field
  • Basic understanding of Windows and networks
  • Must graduate in December 2017, May 2018 or August 2018 and major in an MIS (or related field) major with a minimum 3.0 cumulative GPA
  • Demonstrated leadership and persuasive skills are necessary for success in this position

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