Information Technician Job Description

Information Technician Job Description

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Information technician provides general IT requests: desktop, basic Microsoft, PC's, Hardware, Outlook, Word, Printer, general set up.

Information Technician Duties & Responsibilities

To write an effective information technician job description, begin by listing detailed duties, responsibilities and expectations. We have included information technician job description templates that you can modify and use.

Sample responsibilities for this position include:

The Computer Information Technologist shall utilize comprehensive knowledge of Army policies and regulations, and administrative and managerial functions pertaining to provide data analysis/management support, in collaboration with the government database systems analysis personnel for systems used in clinical studies and protocols and in conjunction with clinical and research specialists, Principle Investigators (PIs), and Clinical Study teams
The Computer Information Technologist shall collaborate with clinical and research groups within the Institute of Surgical Research (ISR), Brooke Army Medical Center (BAMC), the Clinical Research personnel and private sector development and research facilities to facilitate the gathering and sharing of relevant intellectual knowledge, expertise and data
Delivery of GIS mapping and analysis tasks
Support the management of GIS data and databases
Contribute to the deployment of mobile mapping solutions
Maintaining network specifications by conferring with users to analyze workflow, access, information, and security requirements
Performing basic router administration, including interface configuration and protocols
Monitoring the network by evaluating network performance issues including availability, utilization, throughput, and latency
Planning and executing the selection, installation, configuration, and testing of equipment
Enforcing network policies and procedures

Information Technician Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Information Technician

List any licenses or certifications required by the position: CE, CPC, ITIL, MCP, IAT, CRC, COC, CIC, AAPC, AHIMA

Education for Information Technician

Typically a job would require a certain level of education.

Employers hiring for the information technician job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Education, Computer Science, Technical, Medical, Health, Technology, Health Information Management, Information Technology, Associates, Information Systems

Skills for Information Technician

Desired skills for information technician include:

HIPAA and Joint Commission standards
Medical terminology
Excel
Microsoft Excel
Microsoft Office
Outlook
Word
Word and Outlook
CMS
HIPAA

Desired experience for information technician includes:

Remote deployment and imaging tools
Basic understanding of IT security concepts (Antivirus/malware, Firewalls, Least Privilege)
Ability to apply critical thinking and a methodical approach to problem identification and resolution
Willingness to comply with established directives, policies, and best practices
Maintain a professional manner and appearance in the workplace
Exercise the appropriate level of discretion regarding all firm issues and demonstrate integrity at all times both in and outside the workplace

Information Technician Examples

1

Information Technician Job Description

Job Description Example
Our growing company is hiring for an information technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for information technician
  • Troubleshooting network problems and performing fault isolation
  • Maintaining network security
  • Maintaining documentation of actions taken
  • Performing upgrades as assigned by the Government, including developing, testing, evaluating, and installing software and hardware
  • Performing recurring scheduled maintenance
  • Performing unscheduled maintenance to quickly isolate and resolve system defects
  • Tracking the availability of delivery system upgrades and verifying their proper function in a laboratory environment prior to live deployment
  • Document and maintain documentation of support efforts and actions and resolutions on-going
  • Support routine maintenance and upgrades to the GFO SharePoint site
  • Provide expertise and labor to support and maintain the computer network and all electronic systems at the BGCAPP GFO to meet PEO ACWA and DoD regulations and directives
Qualifications for information technician
  • Ability to accommodate flexible hours, including occasional over-time and Saturday work during busy season
  • Capability to travel to other offices to provide onsite support and/or participate in project work when required
  • Must have successfully completed U.S. Navy or USCG IT system/equipment “A” and/or “C” school
  • Minimum of five (5) years actual hands-on experience in operation and/or maintenance of Navy surface information systems and/or electronic systems and associated equipment
  • Must possess a thorough knowledge of technical publications related to Navy surface ship information systems and/or electronic systems
  • Must know theory of electrical and electronic principles
2

Information Technician Job Description

Job Description Example
Our growing company is looking for an information technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for information technician
  • Provide computer training and help desk support to the GFO team related to the use of field office specific databases, network access, cyber security, and information assurance
  • Requires as in-depth knowledge of Tivoli Workload Scheduler (TWS), including related control and monitoring systems
  • Monitoring of the enclaves and enclave devices for validation of security compliant postures using the existing suite of enterprise tools - HBSS, McAfee
  • Monitor to ensure compliance with STIGs IAVMs to maintain a compliant environment
  • Create or modify polygons using any available resource
  • Develop and maintain non-Quorum mapping layers
  • Work with the Lease Analysts to establish legal descriptions to be mapped
  • Functions as a member of the Installation Team
  • Maintains the inventory of parts, devices, supplies, tools, diagnostic equipment, Assists in maintaining the inventory database of parts, devices, supplies, tools, diagnostic equipment, by adhering to proper inventory procedures
  • Provides basic technical support to system users and assists with advanced technical support
Qualifications for information technician
  • Bachelor's degree in computer science, information technology or related field Applicable years of experience maybe substituted for degree requirement
  • Experience with LAN switching concepts (STP, 802.1q, VTP)
  • Experience in writing technical documentation related to of the above work areas
  • Familiar with Windows 7, Windows 8, and associated support concepts and best practices
  • GIAC IT Security Audit Essentials (GSAE)
  • GIAC Certified Security Consult ant (GCSC)
3

Information Technician Job Description

Job Description Example
Our growing company is hiring for an information technician. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for information technician
  • Identifies and resolves intermediate computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved
  • Informs customer of needed repairs and answers basic questions
  • Works under the supervision of the corporate IT Manager – US Plants, but must utilize the resources of multiple IT personnel throughout the organization to accomplish objectives
  • Responsible to be a part of the North American IT Site Coordinators team and take ownership to ensure their plant is following all corporate IT technology guidelines
  • Continuously aware of the operating conditions of the networks
  • Maintains documentation on the type of IT technology equipment installed, its location, and specific routing of all cable servicing the equipment
  • Maintains knowledge of network and data communication concepts and related hardware
  • Works with numerous vendors and others in the trouble shooting and correcting of IT systems problems
  • Responsible for sending IT hardware to the proper service center for repair
  • Responds to user calls and tickets requesting IT systems and services help or reporting a problem
Qualifications for information technician
  • Level of independent action is high
  • MA or MS degree in a scientific or technical field preferred
  • 6+ years of experience with reviewing user application system requirements documentation and designs, transforming test plans into test scripts, and executing those scripts
  • 6+ years of experience with executing test scripts and documenting test results in test logs or defect tracking systems
  • Knowledge JMPS Integration and Build Environment (JIBE)
  • Knowledge in antivirus products and expertise in configuring firewalls and have familiarity with DoD STIGs (Security Technical Implementation Guides)
4

Information Technician Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of information technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for information technician
  • Collaborate in the design of the application security architecture plan and is responsible for aiding in the implementation of the plan for corporate applications
  • Work with Service Desk staff, and end users to analyze and implement security measures that provide access required for new positions, revising access for positions as business
  • Assist Facilities Information System (FIS) Analysts with managing PSI, project drawings and standard drawings with eB suite
  • Assist FE Systems Analyst with the deployment, management and maintenance of eB Suite and OE IMPACT
  • Assist FE Systems Analyst with the management of Pipeline Manual Management System (PMMS), Process Safety and Facilities Engineering (FE) SharePoint sites
  • Assist in the supervision of FE-Design software packages (CADWorx, AutoCAD, eB Suite)
  • Provide administrative support for the PMMS SharePoint site which holds the latest documentation for the Design, Construction, and Technical procedures, Maintenance and Inspection Procedures, Health Environment and Safety (HES) Processes/Procedures and Operation and Maintenance Procedures
  • Coordinate Process Safety, eBsuite and MOC training
  • Oversees all Copy Center operations
  • Responds to online, phone, and in-person requests for copies
Qualifications for information technician
  • Acceptable customer service skills oral and written communication skills
  • 5 years of experience in the IT field and performing local desktop, printer, computer peripheral, including storage, Video Telephonic Conferencing (VTC), network support, and system administration
  • Knowledge of system administration duties
  • Ability to manage a commercial LAN and internet services along with wireless LAN services and provide rapid response and troubleshooting of system or network platforms when issues arise
  • Security+ and Server+ Certification or a MCSA Certification for windows 2012 O/S
  • Experience with DoD system administration policies
5

Information Technician Job Description

Job Description Example
Our company is searching for experienced candidates for the position of information technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for information technician
  • Serve as the primary liaison with the MSC N6, MSC CTR and MSC GSD for all IT-related matters
  • Provide continued management, design development, maintenance, and refinement of existing MUTC informational web pages, databases
  • XHMTL/HMTL Programming experience to upgrade the content of training courses
  • Maintain and update training class schedules for CIVMAR, CONMAR, Active and Reserve Military personnel attending MUTC courses of instruction
  • Minimum education/experience required
  • Assist in translating mission requirements and information into solutions using simulation models/equipment
  • Relocates and maintains office and vessel to shore communication prior to, during and after emergency situations
  • Responsible for assisting with upkeep of SOT vessel IT infrastructure
  • Supporting in facilitating introduction systems and methodology to maintain and upkeep fleet
  • Staffs public service points such as the Reference Desk and provides traditional and virtual reference assistance including end-user instruction
Qualifications for information technician
  • CompTIA A+, Network+, or Microsoft certifications (preferred)
  • 2 or 4 year degree in Computer Science, Information Systems, or related work experience
  • Position requires the ability to travel
  • Daily activity includes assembling and disseminating information on interruption and restoration activities on the ComEd distribution system via OMS/RANGER, CIMS, PassPort, text paging, databases and the intranet and internet web sites
  • Knowledge of the Army GoldMaster standard
  • Database experience - including Microsoft Access

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