The Insurance Agent is responsible for selling life, property, casualty, health, automotive, or any other types of insurance to businesses and individuals on behalf of insurance companies or as an independent broker. All of these insurances are designed to protect individuals and business from financial losses that can occur through accidents, storms, theft, health issues or a death of a family member or business partner. Having insurance is a great way to protect yourself and your family, which is why there are a multitude of different types of Insurance Agents and agencies. Agents will seek out new clients through networking and working with current clients for referrals. However, with the rise of online insurance quotes, many prospects actually choose their own insurance company and plan and are then contacted with an agent to put that plan into place. If the agent is acquiring a prospective client, the agent will obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and any previous coverage they may have to understand the client more about what insurance policies they may need.
Insurance Agents will continue to work with clients, known as policyholders, to deliver and explain policy, to analyze the insurance program and to suggest any additions or changes that may have occurred or will occur. They will also follow up and ensure that the policy requirements are being fulfilled, including any necessary medical examinations required or any mandatory forms. Before becoming a policyholder, the Insurance Agent will work closely with the client to determine a personalized plan that works for them and will explain the features, advantages and disadvantages of various policies. This includes calculating their premium payment and establish a payment method that works for both parties. Since there are a large variety of insurance types, some agents must inspect a properties condition before issuing property insurance, research medical records before issuing health insurance, analyze car fact reports before issuing car insurance and so on. This is a necessary step for the agent because depending on past records or condition, insurance costs will drastically increase for those with more car accidents, more health issues, and mold or dry rot in their home etc.
Insurance Agents also perform all of their own administrative tasks, such as record keeping and policy renewal. Any time a claim is filed, the agent must report any claims and notify the policyholder of any changes that may have occurred after a claim has been made. Most of the time this means a raise in cost for their premium.
If applying for an Insurance Agent position, your resume should include whether you work as an independent agent soliciting multiple types of policies or if you work for an Insurance company. Many agents specialize in a specific category such as home, auto, health, or life and your resume should include which types of policies you sell. Having a strong book of clients shows you can manage a large work load, you are hardworking and money driven, so add you successes and how many policyholders you personally manage and maintain a relationship with. Renewal rate is also a great way to determine your skill, if your policyholders return year after year you must be doing something right. Inspecting files, claims, properties, contracts, and laws are necessary so add every detail on what you did on each policyholder and claim. Lastly, keeping a record of every contact, interaction, claim, and policy is crucial to a successful agent, so be sure to include how you track your business whether it’s through an Insurance Agencies internal software, your own software, or simply word processing or another desktop software.
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