Insights Consultant Resume Samples

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LA
L Auer
Leonie
Auer
179 Yadira Stream
Boston
MA
+1 (555) 910 9889
179 Yadira Stream
Boston
MA
Phone
p +1 (555) 910 9889
Experience Experience
Philadelphia, PA
Consumer Insights Consultant
Philadelphia, PA
Krajcik Inc
Philadelphia, PA
Consumer Insights Consultant
  • Proven effectiveness in driving successful completion of large, cross-functional initiatives, including adoption of associated support processes
  • In-depth and extensive knowledge of predictive modelling, statistical techniques and machine learning tools (Regressions, Cluster analysis, Conjoint)
  • Create algorithms to increase efficiencies around unstructured data processing and increase optimization of data supply chain
  • Develop statistical rigor around social data which will include influencer identification, quantifying impact of Verizon brand and marketing campaigns on key business metrics and evaluate effectiveness of the existing programs, utilizing social/digital data
  • Use advanced statistical modelling and analysis to understand relationship between data collected using multiple listening posts with customer database and business KPI's
  • Oversee the design and act as a contributing principal in the development, implementation and maintenance of the systems that provide acquisition, extraction, transformation, and management of large and complex data sets
  • Lead the collaboration of Verizon's data scientists to design and implement best in class data architecture, analytics environment and methodologies for analyzing large sets of structured and unstructured data
Detroit, MI
Customer Insights Consultant
Detroit, MI
Ratke-Miller
Detroit, MI
Customer Insights Consultant
  • Work with project leadership to define project scope and develop approach
  • Conduct qualitative and/or quantitative research (i.e. execute interviews/focus groups)
  • Participate in business and client development
  • High motivation, good work ethic, maturity and personal initiative
  • Develop relationships with clients and serve as key point of contact for project requests / questions
  • Synthesize findings, develop recommendations and communicate results to clients
  • Engage with internal Expertise Centers to develop and deliver best-in-class research projects
present
Detroit, MI
Senior Client Insights Consultant
Detroit, MI
Cruickshank Group
present
Detroit, MI
Senior Client Insights Consultant
present
  • Work with developers to create business intelligences solutions
  • Develop, maintain, and manage reporting solutions using IBM Cognos
  • Create and execute project plans, testing plans, etc
  • Communicate with other developers/analysts creating objects in Teradata to create consistency and prevent duplication of data that may already exist
  • Create documentation around what you have developed
  • Create Ad Hoc and prototype reporting
  • Design/model how data will be stored in Teradata and create database objects
Education Education
Master’s Degree in Impact
Master’s Degree in Impact
New York University
Master’s Degree in Impact
Skills Skills
  • Intellectual curiosity, inquisitive nature and desire to deepen knowledge
  • 3+ years’ experience applying various statistical methods such as multiple regression, logistic regression, CHAID, decision trees and multivariate statistical methods in the workplace
  • Ability to develop, test, and verify models with little guidance
  • Strong written and oral communication skills, proven ability to convey the results of complex analyses in a clear and concise manner using business language
  • Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions
  • Business Acumen: Know how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of strategies and tactics work in the marketplace
  • Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers
  • Dealing with Ambiguity:Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings
  • Priority Setting: Spends his/her time and the time of others on what’s important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goals; eliminates roadblocks; creates focus
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15 Insights Consultant resume templates

1

Senior Client Insights Consultant Resume Examples & Samples

  • ​Undergraduate degree required. MBA with analytic emphasis or graduate degree in a quantitative field such as statistics, probability or operations research strongly preferred
  • Intellectual curiosity, inquisitive nature and desire to deepen knowledge
  • Hands on experience in predictive modeling and advanced analytics, preferably in the financial industry with focus on marketing models that support acquisition, cross sell and next best product offering
  • Ability to develop, test, and verify models with little guidance
  • Knowledge of SAS, SPSS, R, SQL, or similar relational database preferred
2

Knowledge & Insights Consultant Resume Examples & Samples

  • Intermediate abilities in basic statistical techniques (e.g., correlation, regression, ANOVA), research design, psychometrics, and scale development required; knowledge of tools for predictive modeling
  • Knowledge of professional best practices regarding selection & assessment
  • Proficient in the use of SPSS or SAS, MS Excel, PowerPoint, Project, Word
  • Experience and flexibility to conduct applied research in organizational settings
  • Strong communication/presentation skills, both written and verbal; can translate complex statistics into basic language
  • Ability to draw critical insights from metrics/data and communicate in a meaningful way Preferred Level
  • Mastery of advanced statistical techniques (e.g., factor analysis, structural equation modeling)
  • Experience in developing and maintaining an HR Dashboard or similar Business Intelligence tool
  • Expert-level proficiency in MS Excel including VBA, Access, MS Project
  • Demonstrates confidence while presenting to senior leaders; designs and delivers compelling presentations to technical & non-technical audiences; presents comfortably in group settings
  • 2 years in a relevant statistical role with applied research and/or consulting experience. (e.g., Org. Effectiveness, HR Metrics/Analytics, Selection & Assessment) Preferred Level
  • 3+ years in a relevant statistical role with applied research and/or consulting experience. (e.g., Org. Effectiveness, HR Metrics/Analytics, Selection & Assessment)
3

Data Insights Consultant Resume Examples & Samples

  • The delivery of high quality project engagements around Microsoft's SQL Server and Business Intelligence (BI) solutions in various client environments
  • Design and implementation of data warehousing solutions based on Microsoft SQL Server and related products (SQL Server 2005/2008R2/2012/2014, PDW, SQL Azure, APS, SSRS, SSAS, SSIS)
  • Performance assessments, optimizations and enhancements of deployed Microsoft Data Warehouse solutions
  • Implementing expected Data Security, high availability and scalability of deployed databases
  • Build, design and develop Corporate Data Platform and Analytics solutions using the latest Microsoft products and technologies on premise and in Azure
  • Experience in projects involving database migration to SQL Server, developing with SQL Server, implementing Data Models, Microsoft Business Intelligence (BI) solutions, reporting dashboards, Self-Service BI and Power BI, Big Data, Advanced Analytics
  • Experience in enhancing Data Warehouse solutions using multiple database technologies
  • Experience in large database solutions, on premises, cloud and hybrid implementations
  • Strong experience in database replication, performance and security tuning
  • Broad knowledge of Microsoft, or other similar technologies, is a plus
  • Expertise in open source and/or competitive platforms
  • Knowledge of full application life cycle design tools and methodologies
  • Strong, demonstrated consulting skills
4

Senior Client Insights Consultant Resume Examples & Samples

  • Conduct complex analysis on a variety of data to determine best source
  • Design/model how data will be stored in Teradata and create database objects
  • Use SSIS/SAS to move data into Teradata for analytics/reporting
  • Communicate with other developers/analysts creating objects in Teradata to create consistency and prevent duplication of data that may already exist
  • Communicate challenges encountered with gathering data to business intelligence competency group to continue to improve data warehouse
  • Develop, maintain, and manage reporting solutions using IBM Cognos
  • Create Ad Hoc and prototype reporting that can be transitioned over to technology once proven to satisfy needs
  • Create automated auditing processes to check integrity of data and notify of any issues
  • Provide technical guidance to Client Insights group to help them gain more value from the tools they utilize and advise them on technical aspects of projects
  • Create documentation around what you have developed
  • Bachelor’s Degree (Computer Engineering, Computer Science, Management Information Systems, Computer Information Systems, Business Analytics or other related discipline) or equivalent experience
  • 4 years minimum professional experience in database development and reporting
  • Intermediate database querying experience with ability to write SQL statements across data containing fairly complex relationships
  • Experience with developing reporting, ETL development, and consuming data from various database platforms – Teradata, DB2, MySQL, Microsoft SQL Server, Oracle
  • Experience creating tables, views, stored procedures, and functions
  • Possesses basic project management skills – can build simple or routine project plan
  • Strong business analysis skills with ability to gain understanding of business strategies and priorities
  • Ability to look at requests from business at high level and simplify to satisfy core needs
  • Ability to communicate findings of complex analyses in a clear and concise manner
  • Results oriented, self-starter with ability to work independently on relatively complex matters with minimal supervision
  • Comfort level working with diverse team at various levels within Client Insights and Marketing and mid-to senior level LOB Leaders
  • Proven proficiency with Microsoft Office products including: Access, Excel, PowerPoint, Word, VBA
  • Advanced database querying experience with ability to write complex SQL statements across data containing complex relationships
  • Web development experience to help support the ASP.NET and PHP web applications owned by our group. SAS
5

Senior Insights Consultant Resume Examples & Samples

  • The Customer Insights Team performs a key role in interpretting complex information and analytics in a way that generates insights for client in their business
  • The Customer Insights Team produces these insight in a way that is simple, actionable and effective to external clients and recommends ways for clients to make better decisions for both their business and their customers
  • Designing, managing and strategically directing initiatives from proposal to final delivery and recommendations using 5one methodologies and bespoke analysis
  • Analysing and interpreting complex data sets and pulling out clear and actionable insights and recommendations for delivery to the client
  • Building and managing relationships with client senior leadership teams
  • You demonstrate strong presentational skills and a forward thinking approach
  • You have extensive experience in delivering effective insight gained by translating information
  • You have demonstrable good working knowledge of understanding and interpreting analytical data output in excel format
  • You have proven experience in managing client relationships on a project basis from start to end
  • You have strong project management skills ensuring timely delivery and communicated milestones
  • Consultancy background and the ability to ‘package’ information in a clear strategic direction
  • Knowledge of the retail sector and/or use of customer insights in this area
6

Market Insights Consultant Resume Examples & Samples

  • Analysis/Thought Leadership
  • Communicate insights and point of view via mediums
  • Keep pulse on news & trends
  • Client engagement
  • People Management: Building the Insight team
7

Senior Client Insights Consultant Resume Examples & Samples

  • Contribute towards improving Key’s business results by effective utilization of data assets
  • Bachelor Degree, Business, Information Systems, Computer Science, Statistics or related field
  • Understanding of all aspects of data usages: analytics and reporting, data quality and data governance
  • Experience in gathering user requirements and writing specifications
  • 8+ years of relevant data management and reporting experience, including a thorough understanding of Key’s data environment (preferred)
  • Able to be self-directed and work with minimal supervision
  • Minimum 5 years experience with SQL and relational databases (such as DB2, Teradata, SQL Server, other) – ability to write and test SQL queries
  • Experience in SAS (preferred) or other high level language
  • Experience with reporting and data visualization tools such as COGNOS or Tableau
  • Excellent communication and presentation skills; can interact comfortably with IT and Database LOB teams; can communicate complex topics in both technical and business terms
  • Proficient in use of Microsoft Office applications (Word, Excel, Access and PowerPoint)
8

Customer Insights Consultant Resume Examples & Samples

  • Work with project leadership to define project scope and develop approach
  • Conduct qualitative and/or quantitative research (i.e. execute interviews/focus groups)
  • Synthesize findings, develop recommendations and communicate results to clients
  • Engage with internal Expertise Centers to develop and deliver best-in-class research projects
  • Bachelor's or Master's degree in any discipline, with a concentration in marketing research or marketing preferred, and a strong academic record of analytic work. Alternately, candidates may possess an MBA or PhD in marketing, decision sciences or related discipline with a business application. In lieu of an MBA/PhD, 5-10 years of relevant work experience may substitute
  • 5+ years of prior relevant work experience, preferably in marketing research or a consultative role; healthcare/pharmaceutical industry experience desirable
  • Knowledge of quantitative and qualitative market research processes and methodologies
  • Aptitude for, and enjoyment of, leading and managing effective teams
  • Client service orientation
9

Consumer Insights Consultant Resume Examples & Samples

  • Work closely with our marketing research and analytics teams across the organization to find innovative ways to infuse data into all aspects of the decision-making process
  • Lead the collaboration of Verizon's data scientists to design and implement best in class data architecture, analytics environment and methodologies for analyzing large sets of structured and unstructured data
  • Oversee the design and act as a contributing principal in the development, implementation and maintenance of the systems that provide acquisition, extraction, transformation, and management of large and complex data sets
  • Facilitate the education and empowerment of analysts and insights consultant teams to use complex data and visualization tools in the delivery and actionable insights and recommendations to drive informed strategic business decisions
  • Spearhead the enhancement of existing systems to support the creation and implementation of new data processes as identified through industry benchmarking and collaborative requirements identification with Verizon's data scientist community
  • Develop statistical rigor around social data which will include influencer identification, quantifying impact of Verizon brand and marketing campaigns on key business metrics and evaluate effectiveness of the existing programs, utilizing social/digital data
  • Use advanced statistical modelling and analysis to understand relationship between data collected using multiple listening posts with customer database and business KPI's
  • Develop and implement machine learning algorithms across multiple platforms and systems to create scalable solutions from complex data sets
  • Create algorithms to increase efficiencies around unstructured data processing and increase optimization of data supply chain
  • Collaborating with IT and business stakeholders to ensure data governance audit standards
  • Analytics vendor research and evaluation to ensure best in class analytics toolkit for consumer insights analysis
  • Bachelor's Degree in quantitative discipline such as statistics, mathematics, engineering, computer science or information sciences such as business analytics or informatics, MBA/MS preferred
  • 3+ years' experience in data mining, large scale data acquisition, transformation and cleaning of structured and unsecured data
  • In-depth and extensive knowledge of predictive modelling, statistical techniques and machine learning tools (Regressions, Cluster analysis, Conjoint)
  • Familiarity with business intelligence tools (SQL, Aster, SAS, R, Python, SPSS Modeler, Tableau)
  • Experience with Hadoop and NoSQL helpful
  • Ability to analyze complex data sets, draw conclusions and relationships and develop actionable recommendations as well as effectively communicate actionable insights to category leads supporting their goals and objectives
  • Strong project management skills with ability to prioritize multiple requests in a fast-paced environment
  • Ability to collaborate with people at all levels, including Executive leadership, and across multiple business units
  • Experience working with Fortune 500 executives in taking requests and creating executive level presentations
  • Proven effectiveness in driving successful completion of large, cross-functional initiatives, including adoption of associated support processes
10

Marketing Analytics Insights Consultant Resume Examples & Samples

  • This consultant will provide valuable insights and recommendations through analytics (cross competencies that include digital, marketing, revenue, sales, etc.) to support stakeholder's strategic marketing initiatives
  • You will work collaboratively with your colleagues to address your stakeholders' most pressing issues by creating integrated solutions and maximizing the value of key deliverables
  • Three (3) years online digital/marketing experience working with analytics, reporting, and user feedback
  • Three (3) years of experience with MS Excel, Word, PowerPoint and Outlook
  • One (1) year experience developing queries and working with data sets in SQL/Access; Familiarity with project management processes
  • Prior experience with MicroStrategy and/or Tableau is a plus
  • Two (2) or more years of experience with Adobe Analytics
  • Two (2) or more years of analytical experience within either marketing management, revenue management, data management, B2C online distribution environment
11

Coaching Insights Consultant Resume Examples & Samples

  • You have a strong analytical background – with the ability to analyse and break down complex data – namely through Excel and MyCompass
  • You are a great communicator, and can translate the data into meaningful insights that are easy to understand
  • You have experience in organisational coaching methodologies, including practical experience and understanding of how coaching improves performance
  • You are a people person – you love working with people and building fantastic relationships across the business
  • You have experience running workshops, and enjoy sharing your insights and learnings with others
12

Senior Client Insights Consultant Resume Examples & Samples

  • Production support of reports and applications owned by our group
  • Identify and document business requirements
  • Work with developers to create business intelligences solutions
  • Create and execute project plans, testing plans, etc
  • Create documentation around reports and applications owned by our group
  • Conduct analysis on a variety of data to determine best source
  • Use tools (SSIS/SAS) to move data into Teradata for analytics/reporting
  • Develop, maintain, and manage reporting solutions using IBM Cognos, Tableau or other enterprise BI solutions
  • Create Ad Hoc and prototype reporting
  • Create/support automated auditing processes to check integrity of data and notify of any issues
  • Communicate with solutions delivery team, developers and other analysts reagarding creation of reporting and business intelligence solutions
  • 3 years minimum professional experience in as business analyst or report developer
  • Beginner to intermediate database querying experience
  • Possesses strong project management skills – can build simple or routine project plan
  • Proven proficiency with Microsoft Office products including: Access, Excel, PowerPoint, Word, VBA. Preferred
  • SAS Experience with developing reporting, ETL development, and consuming data from various database platforms – Teradata, DB2, MySQL, Microsoft SQL Server, Oracle
13

Senior Client Insights Consultant Resume Examples & Samples

  • Help quantify residential mortgage strategies by conducting exploratory and validating analyses to support fact-based decisions
  • Provide in-depth analytical support toward the design of residential mortgage strategies and initiatives as required by Client Insights and/or Segment Leadership with actionable recommendations
  • Provide analytical support for the residential mortgage forecasting and pricing processes
  • Utilizes various analytical tools to achieve optimal business results
  • Bachelor’s Degree (Statistics, Probability, Mathematical modeling or related field preferred)
  • Excellent quantitative, analytical and problem solving skills
  • Experience in experimental design and applying statistical analysis to solve real world problems. Ability to deal with complex statistical data analysis
  • Extensive database querying and programming experience (SAS SQL)
  • Proven ability to interpret results of the analyses
14

Client Insights Consultant Resume Examples & Samples

  • Conduct analyses on a variety of data and research
  • Communicate findings and recommendations clearly and concisely for management
  • Use data sources and skills to research
  • Partner with other subject matter experts in the monitoring, evaluation and continuous refinement of client and channel strategies using various analytical tools and techniques
  • Design metrics and administer analyses to evaluate the effectiveness of decisions
  • Provide querying and programming expertise necessary to extract information for data analysis
  • Provide ad hoc reporting as required by Client Insights/Segment Strategist(s)
  • Transition reporting requirements to Data Management for development of routine reporting
  • Based on analytical insights, identify opportunities to improve efficiency and grow revenue. Integrate external business, market and competitive data into analyses
  • Execute experimental design plans to test the effectiveness of each client treatment and measure the results
  • Bachelor’s Degree (Economics, Business Administration, Statistics, Mathematics or related field)
  • 2+ years of analytical experience in consulting, business or related field
  • Knowledge of statistical techniques and data mining concepts and approaches
  • Database querying and programming experience (SAS, SQL)
  • Proven proficiency in MS Excel, PowerPoint, Word and Access
  • MBA Preferred
15

Insights Consultant Operations Resume Examples & Samples

  • 5+ years of experience working with digital operations and social platforms using several analytics tools to provide insights fueling future project decisions
  • Expert in Excel spreadsheets including creation of pivot tables and other features used to measure and analyze data
  • Strong understanding analytics platforms such as Site Catalyst and Google analytics
  • Strong knowledge of PowerPoint
  • Strong background Internet technologies
  • Experience with analytics platforms and excel
  • Candidate must be self-sufficient and possess the skills to multitask and work in a fast paced environment
  • Ability to partner with teammates and other stakeholders to create good working environment
  • Experience with digital personalization
16

Client Insights Consultant Resume Examples & Samples

  • Design performance measures; develop unbiased treatment: control groups during campaign design, recommendations on test & learn opportunities and insightful/actionable back-end analysis
  • Based on analytical insights, identify opportunities to improve efficiency and effectiveness of the marketing spend
  • Design metrics and administer complex analyses to evaluate the effectiveness of decisions. Provide querying and programming expertise necessary to extract information for data analysis
  • Conduct complex analysis on a variety of data and research. Communicate findings and recommendations clearly and concisely for management. Use data sources and skills to research
  • Maintain compliance with all relevant and applicable internal and external rules, regulations and policies that govern this position. Operate in a manner that is in strict alignment to Key Bank’s Code of Ethics policy
  • Knowledge of statistical techniques and data mining concepts and approaches
  • Proven proficiency in MS Excel, Access and PowerPoint
17

Senior Client Insights Consultant Resume Examples & Samples

  • Production support of reports and applications owned by our group. Identify and document business requirements
  • Conduct analysis on a variety of data to determine best source. Use tools (SSIS/SAS) to move data into Teradata for analytics/reporting
  • Creates/support automated auditing processes to check integrity of data and notify of any issues
  • 3 years minimum professional experience in as business analyst or report developer Beginner to intermediate database querying experience
  • Strong business analysis skills with ability to gain understanding of business strategies and priorities. Ability to look at requests from business at high level and simplify to satisfy core needs
  • Experience with developing reporting, ETL development, and consuming data from various database platforms – Teradata, DB2, MySQL, Microsoft SQL Server, Oracle. Experience creating tables, views, stored procedures, and functions. Experience developning reporting solutions in Cognos, Tableau or other enterprise reporting tool
18

Marketing Analytics & Insights Consultant Resume Examples & Samples

  • Use robust data and analysis to define market dynamics, market prioritization, white space for PC and displays business
  • Develop overall commercial marketing objectives, by synthesizing product and sales goals, market dynamics and competitive intelligence
  • Provide research, insights and quant-backed recommendations to define and size target audience
  • Develop a deep understanding of B2B marketing, Commercial PC and displays landscape in mature and emerging markets
  • Work with our agencies and internal analytics teams to develop a POV across marketing and sales that allow us to optimize our investments in marketing, content creation, and other resources
  • Execute all planned activity on time, in full and to a high level of quality
  • Work with global ops and marketing ops to ensure that all plans and recommendations are coordinated in delivery, and effectively measure and reported back to the business
  • Undergraduate degree plus 8+ years of relevant experience or equivalent work experience
  • 5+ years of marketing experience across multiple roles; 5+ years of analytics experience
  • Strong experience in B2B Marketing in planning and/or strategy capacities
  • Data-driven marketing strategy, planning, budget allocation and organizational alignment experience
19

Senior Client Insights Consultant Resume Examples & Samples

  • Help quantify client and channel strategies by conducting both exploratory and validating analyses to support fact-based decisions
  • Provide in-depth analytical support toward the design of client and channel strategies and initiatives for various segments as required by Client Insights and/or Segment Leadership with actionable recommendations
  • Utilize various analytical tools to achieve optimal business results
  • Conduct analysis to drive segments’ activities
  • Based on analytical insights, identify opportunities to improve efficiency and grow revenue
  • Integrate external business, market and competitive data into analyses
  • Partner with other subject matter experts in the monitoring, evaluation and continuous refinement of client and channel strategies using various analytical tools
  • Provide ad hoc reporting as required by Client Insights/Segment Strategist(s). Transition reporting requirements to Data Management for development of routine reporting
  • Lead strategic analytical model development to gain greater insight into client behavior, value, potential, and risk
  • Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions
  • Business Acumen: Know how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of strategies and tactics work in the marketplace
  • Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers
  • Dealing with Ambiguity:Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings
  • Priority Setting: Spends his/her time and the time of others on what’s important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goals; eliminates roadblocks; creates focus
  • Drives for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented with a relentless focus on execution; steadfastly pushes self and others for results
  • Customer Focus:Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with and gains their trust and respect
  • Consistent demonstration of Key’s values
20

Senior Client Insights Consultant Resume Examples & Samples

  • Help quantify Consumer Savings and Consumer Lending strategies by conducting exploratory and validating analyses to support fact-based decisions
  • Provide in-depth analytical support toward the design of Consumer Savings and Consumer Lending strategies and initiatives as required by Client Insights and/or Segment Leadership with actionable recommendations
  • Provide analytical support for Consumer Savings and Consumer Lending forecasting and pricing processes
  • Conduct analysis to support segments to drive activities
  • Integrate external consumer, market and competitive data into analyses
  • Provide Ad Hoc reporting as required by Client Insights/Segment Strategist(s). Transition reporting requirements to Data Management for development of routine reporting
21

Lead Client Insights Consultant Resume Examples & Samples

  • Lead strategic analytical projects to gain greater insight into client behavior, value, potential, and risk
  • Help quantify client strategies by conducting exploratory analyses to support fact-based decisions
  • Provide in-depth analytical support toward the design of client strategies and tactics for various segments as required by Client Insights and/or Business Leadership with actionable recommendations
  • Design experiments to test the effectiveness of client tactics and measure the results
  • Conduct Ad Hoc analysis on disparate data assets to support segment ideation and concept development
  • Using analytical insights, identify opportunities to improve efficiency and grow revenue
  • Partner with other subject matter experts in the monitoring, evaluation and continuous refinement of the client treatment strategies using various analytical tools
  • Bachelor’s Degree (Engineering, Statistics, Probability or other analytically related discipline)
  • 5+ years of analytical experience in consulting, business or related field
  • Excellent quantitative, analytical and problem solving skills. Knowledge of statistical techniques and data mining concepts and approaches. Experience in applying statistical analysis (regression, decision trees, experimental design) to solve real world problems. Ability to manage and execute complex statistical data analysis
  • Extensive database querying and programming experience (SQL/SAS)
22

Senior Consumer Market Insights Consultant Resume Examples & Samples

  • 5-7+ years of experience working in the Individual Life Insurance or Annuity industry
  • Strong understanding of life insurance/annuity sales, underwriting, and service processes
  • 5-7+ years of experience in Market Research of Financial Services and/or Life Insurance
  • Developed and/or managed a customer satisfaction research program or 2+ years of experience in customer satisfaction, Voice of Customer, and/or customer experience research
  • Led informal teams or mentored junior level researchers
  • Approaches work with a high level of curiosity and inquisitiveness
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations #LI-AY1