Infrastructure Lead Resume Samples
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Infrastructure Lead Resume Samples
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CH
C Hand
Cecilia
Hand
841 Kariane Crest
Boston
MA
+1 (555) 512 2515
841 Kariane Crest
Boston
MA
Phone
p
+1 (555) 512 2515
Experience
Experience
Houston, TX
Infrastructure Lead
Houston, TX
Simonis Inc
Houston, TX
Infrastructure Lead
- Provide leadership and technical guidance to program management office and SMEs
- Manage and administer code reviews and lead, mentor, and coach senior and junior members of the development team
- Provide hands-on server side development of applications through to implementation
- Provide technical consultation and direction for the development of solutions to team members and project stakeholders
- Work with engineers and developers to define provisioning, configuration, protocol support, and security for cloud services
- Supports program and project level implementation by providing expertise and hands on assistance
- Responsible for the design and development of IT systems. This includes but is not limited to Networking / Telecom / Server administration
New York, NY
IT Infrastructure Lead
New York, NY
Pollich-DuBuque
New York, NY
IT Infrastructure Lead
- Execute server upgrade and consolidation projects, systems performance management and maintenance, disaster recovery and patch management
- Coordinate with Cloud and Modernization Leads in the strategic development of technology initiatives to identify infrastructure, product, and system enhancements which may improve operations efficiency, data center efficiency, and customer satisfaction
- Provide technical leadership in the areas of systems administration (Windows/Linux), Storage Administration, server patch management, Network management, Database administration
- Provide co-ordination of Incidents, Problem Management and Change Management with our internal IT service providers and partners to minimize impact to the business. Closely liaise with Corporate IT and Capital HQ teams on all Infrastructure operations
- Responsible for resolution of issues escalated from Operations or DOJ network issues that affect customer access to and performance of operations, and webhosting applications
- Monitor day-to-day operations of the IT infrastructure group including downtime, reporting service levels, defining and tracking IT operational metrics and provide status to management
- Report to a Senior IT professional on all aspects of IT operations including IT infrastructure, Communication (LAN, WAN, email, etc.), database, backup recovery, regulatory compliance
present
Dallas, TX
Site Reliability Infrastructure Lead-VP
Dallas, TX
Schaden-Rodriguez
present
Dallas, TX
Site Reliability Infrastructure Lead-VP
present
- Lead technical bridges with technology teams to drive triage and resolution of incidents
- Resolving high priority incident tickets, with potential customer impacts
- Develop processes to maintain operational support documentation
- Plan and perform scheduled hygiene and maintenance of the infrastructure
- Own and Drive Service Improvement Activities across the Digital infrastructure through automation and analytics
- Track and report service metrics as defined
- Understands and articulates the impact and importance of the Digital channel across our GSO Partners
Education
Education
Bachelor’s Degree in Technology With Working Experience
Bachelor’s Degree in Technology With Working Experience
Kennesaw State University
Bachelor’s Degree in Technology With Working Experience
Skills
Skills
- Installation and configuration of TIBCO Cyberfusion MFT along with configuration of Nodes/Profiles
- Monthly & Weekly Linux & Windows OS patching along with RIUHIP tools/modules software upgrades
- Complete end to end configurations for WebSphere-IBM IHS from scratch
- Configured the tools supporting to the application like ImageNow servers 6.7, HP Exstream 8, Tibco Patters, Opcon Scheduler, Batch server configuration, Mule ESB and supporting the issues 24/7
- Configured and supported the tools Atlassian Bamboo for the build and deploy of the application, ticketing tool JIRA-JAMA every day 24/7
- Other deployments like OPA (Oracle Policy Automation), Mirth, Mule ESB supporting the application.D
- Ay to day deployment of application and troubleshooting them end to end until resolved
- Complete administration of Apache-Tomcat 7 version
- Worked with 3rd party vendors for SSL for all the components of the application
- Maintenance of the environment- including monitoring application server performance for systems capacity
15 Infrastructure Lead resume templates
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1
Global Benchmarking Infrastructure Lead Resume Examples & Samples
- Oversees the development of visualizations/reporting and online surveys using standard firm tools (Tibco Spotfire/Webplayer/Formvine, SSRS and others)
- Perform administrative tasks within existing and future benchmarking tools, such as user account maintenance and survey creation and support
- Proactively promotes an inclusive work environment by participating in BU, geography, area or national gender/diversity investment efforts
- Promotes flexibility to enable our people to achieve both their personal and professional goals. Contributes to the success and support of Flexible Work Arrangements
- Actively manages a global team that develops visualizations, survey tools and maintains the benchmarking team’s infrastructure
- Manages content and data, while maintaining compliance with firm policy (e.g., data privacy, Q&RM, Independence)
- Prioritizes service line and sector needs to ensure largest value items are addressed and expectations are managed
- Leads multiple internal improvement efforts focusing on improving benchmarking efficiency and effectiveness
- Participates in quality reviews with content specialist to ensure highest quality client deliverables
- Approximately 5-7 years of professional experience
- Experience in a benchmarking role or data analytic role, preferred
- Experience in BI tools preferably Tibco Spotfire/Webplayer
- Experience with SQL Server Reporting Services
- Strong technical background in web technologies, survey development and data visualization and reporting
- Strong knowledge of Tibco Spotfire/ Webplayer/Formvine technology for the capture, analysis and visualization of Benchmarking data
- Strong knowledge of SQLl Server Reporting Services (SRSS)
- Strong knowledge of analytic methods and excel capabilities to support analytics
- Excellent data aggregation and problem solving skills
- Demonstrated ability to plan and successfully execute multiple, complex projects across borders
- Ability to set and meet deadlines
- Ability to participate and work effectively as part of a team, including pro-active collaboration and input-seeking
- Strong time management and organizational skills
- Proven ability to interact with leaders, stakeholders and staff
- Ability to work virtually in a globally-distributed environment
- Strong presentation skills; ability to present to a multicultural audience
- Ability to function within supporting tools/platforms (e.g., Connections communities, Lotus Notes databases, Excel/Access spreadsheets and databases)
2
Infrastructure Lead Resume Examples & Samples
- Manage Incidents/Problems/Tasks recorded against engineers adhering to the SLA’s agreed with Business
- Analysis of incoming Incidents and Alerts
- Ensuring that requests are correctly defined and have the required level of authorization
- Ensure quality delivery within defined service levels and maintain the stability of production environment
- Maintaining documentation and systems
- Take responsibility and actively contribute to driving service improvement within Windows Services and strive to offer the best level of available service to our customer base
- Contribute to the continuous improvement of processes, controls and service levels for managing business as usual changes within Production Operations
- Should be able to analyze and escalate to management timely on issues
- Assist the Windows/Citrix Support team to proactively manage the Barclays estate
- Represent the Windows/Citrix support team at technical and management meetings as required
- Promote the use of Technical Standards, Procedures and Best Practice and maximize the use of toolsets and automation
3
IT Infrastructure Lead Resume Examples & Samples
- Experience and working knowledge in key functional processes
- Awareness of business activities
- Exchanges information, ideas and concepts
- Requires negotiation to achieve coordination
- Use technical knowledge to perform and apply new technical procedures
- Working individually or as a team member, may set work priorities within well established procedures and objectives
- May provide assistance in coordination of activities
- Accountable for individual results, and for the impact of the individual results, interrelated activities, or project
- UNIX (primarily Linux, AIX v 5.1 and above with strong shell scripting skills and basic administrative skills
- Certificate life cycle management (CSR, CA, SelfSigned Certs)
- SSL and WebSphere Application Server security framework
- WebSphere Application Server Skills
- WAS clustering & Security
- IBM HTTP servers, load balancing and request routing
- Installations/Fix pack upgrades, issue resolution
- Excellent SSL concepts and implementation experience
- Jython Scripting
- WebSphere Messaging framework
- Troubleshooting issues and understanding of WebSphere logs
- WebSphere Security Setup
- Trouble shooting WebSphere issues and analyzing logs
- Understand and convert solution design to infrastructure build
4
IT Infrastructure Lead Resume Examples & Samples
- And Continual Service Improvement
- Educated to Bachelor’s degree level (or equivalent)
- 10+ years of work experience, focused on IT management, demonstrated increase in responsibility, with a minimum of 5 years infrastructure management and standards implementation
- Strong and well rounded infrastructure expertise across the core disciplines including Networking/LAN/WAN, Desktop, Server infrastructure, Storage, Data Center operations, Voice environment, etc
- Strong cloud infrastructure knowledge and experience with migration of services to the cloud, and management of cloud service providers
- 3+ years of SAP infrastructure management, and strong understanding of SAP application and infrastructure components (SAP unix platform, SAP application servers, SAP BW environment, SAP portal environment, etc.) highly desirable
- Demonstrated ability at a senior level to service multiple IT disciplines as it relates to IT Infrastructure
- Demonstrated change leadership and team building skills
- Background in a multi vendor IT sourcing environment preferred
- In-depth knowledge of operational management practices and the ability to understand and solve technology-based issues
- Strong technical understanding and ability to translate technical requirements and specifications into easy to understand business concepts
- Experience operating effectively in a matrix environment
5
IT Infrastructure Lead Resume Examples & Samples
- UNIX (primarily AIX v5.1-5.3. Solaris/HPUX)
- Windows
- Z OS
- Shell scripting skills
6
Applcation Development Infrastructure Lead Resume Examples & Samples
- 7 - 10 years experience with relational database management and reporting
- 5 - 7 years experience with Capacity Monitoring
- 5 - 7 years experience with SQL
- 5 - 7 years experience with report design and testing
- 5 - 7 years of server monitoring
- 3 - 5 years experience with Star or Snowflake schemas
- Knowledge of full project lifecycle; ability to communicate requirements to clients and developers
7
Infrastructure Lead Resume Examples & Samples
- Provide technical guidance and domain expertise to the TechCurrency Program for infrastructure components of the program
- Develop, socialize and maintain infrastructure standards in consultation with Applications teams, Architects and Technology Owners
- Work collaboratively with other Technology SME’s and Architects to identify synergies, best practices and reusable components
- Ensures alignment with enterprise wide Business & IT Architecture
- Seeks out industry trends and standards to generate and recommend alternative approaches / solutions to meet needs / requirements (i.e. business case, feasibility)
- Prepares technical program artefacts
- Review designs to ensure compliance with program architecture
- Supports program and project level implementation by providing expertise and hands on assistance
- Lead and drive the current state analysis of the infrastructure tech currency
- Support internal and external technical consultants for both application and infrastructure to provide a single global roadmap and recommendations for the Technology Currency Program
- Provide leadership and technical guidance to program management office and SMEs
- Provide guidance on change control and security set-up for the program
- Provides technical direction for program planning, design and integration for of current technology from scoping phase through implementation
- Applies significant knowledge of industry trends and developments to support program planning and implementation
- Estimate technical budgets, coordinate with PMO for funding and plan for purchasing of equipment and hardware in a cost-effective way
- Ensure teams follow the correct procedures, policies and documentation requirements across project phases
- Creates and manages execution of technical plans and revises as appropriate to meet changing needs and requirements
- Recognizes deficiencies, and implements effective solutions
- Able to make quick decisions and solve technical design problems to provide an efficient environment for implementation
- Keeps Program Management well informed of status and serves as liaison between technical teams and PMO
- Broad understanding of infrastructure technology
- Advanced to expert knowledge, experience and understanding of architecture, applications, system design and integration
- Experience in quickly evaluating options, making decisions and executing within and intense high-tech environment
- Strong organizational skills with the ability to meet deadlines and manage several activities simultaneously
- Strong knowledge of financial applications
8
IT Infrastructure Lead Resume Examples & Samples
- 85% Technical Support
- Aware of the history of platforms and can explain how it came to be as it is· Solid knowledge of all the major components in a vendor's solution· Competent in discussing the technology with vendor escalation support team
- Familiar with the details of at least one business cluster:·Experience of liaising with peers in business· Is respected and consulted by business area peers· Can propose system solutions within component or application to business issues
9
IT Infrastructure Lead Resume Examples & Samples
- Day to day management of the IT Infrastructure & responsible for ensuring availability, integrity and performance of all Infrastructure operations
- Provide co-ordination of Incidents, Problem Management and Change Management with our internal IT service providers and partners to minimize impact to the business. Closely liaise with Corporate IT and Capital HQ teams on all Infrastructure operations
- Manage overall capacity utilization of Server/hardware environment & ensuring it is optimized to meet business requirements whilst reducing cost
- Execute server upgrade and consolidation projects, systems performance management and maintenance, disaster recovery and patch management
- Understand and maintain industry and financial services related governance and compliance policies and procedures
- Identify infrastructure and system requirements in line with business needs and business strategic plans
- Act as a subject matter expert within WCS IT for Infrastructure services
- Hands on Infrastructure Specialist with strong experience of managing infrastructure systems and services of a medium to large end user IT application
- 5+ years' experience in supporting Microsoft Windows & Linux/Unix platforms, technically sound to a certified level in Windows 2003/2005/2008, Unix Solaris, Linux. Other exposure to SAN/NAS storage, VMWare, Oracle RAC, Automated file transfer and IIS/.Net is an advantage but not essential. Must be able to quickly build a high level understanding of new technologies
- Experience in infrastructure monitoring tools, ITIL management tools
- Proven ability to establish and maintain relationships with colleagues and build a healthy team atmosphere
- Ability to be self-led and can work in an environment where local colleagues are cross-function, and that functional management is located overseas
- Hold ITIL V3 or PMI certification
- Operational knowledge of the financial/AR modules of ERP systems such as Oracle or SAP
- Experience within a Financial Services company, ideally within an AR Management or shared services environment
- Previous experience of working with people from different countries, cultures and time zones
10
Infrastructure Lead Resume Examples & Samples
- Management/oversight of two 602 level contract resources plus indirect resources in various technology teams supporting platform PDF remediation
- Ensure ownership of cross-functional teams (within Global Commercial Card and enterprise) to address required remediation
- Own definition and communication of end to end magnitude/impact of gap closure (all gaps and all infrastructure impacts)
- Own defining and alignment on strategic decisions relating to required system remediation activities
- Consideration and alignment with existing risk and control processes and practices
- Engagement with key senior Technology resources to partner in solution definition and implementation
- Owns prioritization of gap remediation
- Complete understanding of gap impact across multiple platforms, internal applications, and system architecture across the firm
- Complexity of gap closure approach (risk/reward and cost/benefit)
- Alignment with Client Readiness Team on overall client impact
- Understanding of Agile and waterfall approach in order to align scope items and understand release impacts (scope, timing, cost)
- Understanding of automation and proven delivery across line of business and enterprise applications
- Understanding of organizational and process architecture and structure
- Compliance with all IT and Controls policies
- IT Risk Management best practices experience
- Service deliver management of SLAs and service reviews
- 7-10 years of Financial Institution experience
- System or Business Architecture experience in Card or Commercial Loan systems
- Requirements definition, assessment and traceability thru Testing
- Strong strategic leadership with supporting analytical skills
- Ability to articulate the business value and impact of technical and non-technical information and solution sets
- Ability to build and foster strong relationships across teams
- Ability to influence others to align to common goals
- Exemplary standards of verbal and written communication
11
Infrastructure Lead Resume Examples & Samples
- Represent the Infrastructure section in engagements with Project teams, vendors, and internal IT stakeholders
- Understand cost elements of infrastructure projects and be able to articulate what business value is delivered
- Attend project team meetings as required
- Manage personal resourcing for projects and other work escalating any conflicts as appropriate
- Prepare Infrastructure costs for input into project budgets
- Assist in tender processes where necessary
- Internet access and filtering technologies
- Exchange/outlook messaging
- Firewalls
- Networking technologies
- Storage and replication technologies
- Windows Server environments
- Windows end user technologies
- Unified Communications
- ITIL Service Management processes
- Application integration
- MS/CISCO
- Problem management
- Solution design
- Working on large complex projects from design through to implementation
- Financial Services industry experience
12
Nafo Infrastructure Lead Resume Examples & Samples
- Working in partnership with our main vendor, CSC to ensure compliancy of our end-user computing environment
- Evaluate end-user technology solutions to meet a defined goal based on customer requirements
- An active participant on UTC wide projects to ensure a world-class performance and compliant end-user computing platform
- Running projects to deploy new features to desktops and other systems
- Monitor and facilitate as needed annual refresh programs for PCs, LAN, Servers, etc
- Provide recommendations on sizing of equipment and network bandwidth based on business needs and current usage. Manage projects associated with required upgrades based on analysis
- Manage the project roadmap for each infrastructure area to continue to meet the needs of business growth
- Understand the budget impact of infrastructure changes and make decisions based on appropriate business value
- Engage additional vendors as needed to ensure appropriate support is provided for all business infrastructure needs
- Serve as an escalation point for end user needs and urgent items
13
Websphere Commerce Infrastructure Lead Resume Examples & Samples
- Knowledge on wsadmin, ORACLE database
- Exposure Dynacache, replication
- Exposure to infra structure like Softlayer / AWS
- Exposure to tools like Dockers, Jenkins/ Hudson, Urbancode/ chef
- 8 to 12 years of IT experience
- Experienced on setting up of WebSphere Commerce Runtime, Commerce Search & commerce toolkit
- Experience on Maintenance of the e-commerce portal based on WebSphere Commerce including the application of fixes, fix packs
- Experience on Build & Deploy of the commerce & search packages to the runtimes including hot deployment
- Knowledge on the Dataload, Indexbuild, Staging utilities
- Experience on Linux based operating system, Shell scripts
- Knowledge in WebSphere Application server& cluster, HTTP Server & load balancing, Database & HADR
14
Infrastructure Lead-fou Resume Examples & Samples
- Minimum of 7 years experince in Windows Server administration and 5 years of leading teams
- Strong leadership and influencing skills with ability to lead virtual teams across multiple locations
- Responsible for providing technical expertise with responsibilities on one or more of these areas in support of infrastructure applications and/or technologies
- Design, planning, development, installation, configuration, maintenance, monitoring, capacity planning, troubleshooting, problem resolution, business continuity, disaster recovery, backup and fail-over in accordance with enterprise standards and process
- Manages the liaison between division individual computing systems units, systems development and the user areas. Included is the integration on individual computing systems with larger information processing and corporate systems to ensure technical compatibility and conformity with corporate objectives
- Works with other enterprise support groups to develop policies and procedures relevant to managing the infrastructure technology. Technologies may include but are not limited to all Operating Systems, IT Infrastructure, Virtual Technologies, End User Computing Platforms, Automation Tools, Application Performance, Management Tools, Middleware, etc
- Anticipates business and/or regulatory issues; recommends product, process, or service improvements
- Solves unique and complex problems that have a broad impact on the business
- May lead projects with notable risk and complexity
- Manages BSP portfolio by maintaining current status of projects
- Manages the liaison between Planning, Delivery , QA and Operate so that BSP projects are documented, presented, calendared and executed on-time
- Proactively works with GBTS to get reverse demands added to BSP project portfolio
- Experience with Splunk is a plus
- Working knowledge of databases and networking
- Project management experince is a plus
- Keep up-to-date on new technology, standards, protocols and tools in areas relevant to the rapidly changing business and technology environment
15
Modeling Infrastructure Lead Resume Examples & Samples
- Represents the FDA and payout models on project teams (and governance bodies) with regard to researching and solving modeling issues, implementing new products/product features or enhancements, reviewing/implementing proposed assumption and/or methodology through a thorough understanding of fixed annuities and the code and architecture of the ALFA FA models and inforce files
- Manages the FDA and payout model databases, including planning quarterly implementations, reviewing/updating estimated financial impacts (EFIs), researching model issues impacting all FA models, maintaining the database, ensuring completed items are closed and working with CMO/Group on audit of completed items
- Coordinate the quarterly updates to ALFA with model owners and developers and also complete any required papers for FDA ALL and payout items and coordinate model specific items with model owners
- Ensures economic and policyholder behavior assumptions and modeling methods are thoroughly defined for implementation into the fixed annuity ALFA models representing the models and collaborating with other teams as needed (i.e. developers, model owners, inforce creation, experience studies, etc.)
- Coordinates the updating and maintenance of the Assumption and Methodology Repository for fixed annuity related items
- Ensures change management process followed by modelers providing guidance as needed and collaborates with CMO to shape change management process providing constructive and collaborative feedback
- Finds creative solutions to modeling issues as leader/participant on cross functional/cross product teams
- Lead or serve as a key resource for completion of one or more major projects during the course of the year
- May manage and motivate one or more employees
- May represent the company on industry and professional committees and/or with regulators
- Exhibits regular, reliable, punctual and predictable attendance
- FSA with 6+ years of actuarial experience or strong ASA with 10+ years of actuarial experience required
- Experience with actuarial valuation or modeling software required
- Knowledge of change management processes and fixed annuities preferred
- Working knowledge of IFRS, Statutory and Tax valuation principles
- Working knowledge of the principles of modeling insurance product cash flows
- Knowledge of fixed annuity products and ALFA actuarial modeling software preferred
- Knowledge/experience with reinsurance is a plus
- Familiarity with typical insurance company general account asset classes is a plus
- Effective oral and written communication skills, demonstrating the ability to convey complex mathematical and analytical concepts to various audiences
- Demonstrates high quality judgment, organization and prioritization skills
- Finds creative solutions to standardize and automate processes
- Embraces change and quickly adapts to new methods and accountabilities
16
Infrastructure Lead OSS / BSS, Russia Resume Examples & Samples
- Scope, define & design solution offerings; driving end-to-end technical solutions
- Develop technical presentations & proposals, & perform customer presentations
- Provide feedback to R&D
- Presentation & Communication skills
- Financial Understanding
- LI-SM1
17
Infrastructure Lead OSS Resume Examples & Samples
- Analyze customer technology, define business requirements & participate in risk analysis
- Work with core team on list of potential activities & solutions
- Support deployment of solution
- Participate in knowledge transfer, documentation & information sharing
- Stay abreast of on new technology/technical areas & share information about solution to enable customer competence build
- Core Competences
- Broad Technical Acumen
- Consultative Selling Ability
- Problem Solving Ability
- Creative Thinking
- Team work & collaboration skills
- Market insight
- Experience from technical roles focusing on integration is a required experience for this role, e.g. experience from work as Integration engineer
- LI-IA1
18
L Oreal , IT Infrastructure Lead Resume Examples & Samples
- Overseeing the US Infrastructure teams (i.e. Network/Telephony, Client Services, Retail and Supply Chain Infrastructure) within the overall Americas Infrastructure group
- Maintain and support architecture based on best practices of general system/network administration, infrastructure and networking technologies (i.e. VMWare virtualization, Active Directory, Exchange, SharePoint, various storage systems and related iSCSI and fiber technologies, etc.)
- System integration and design: Ability to understand application, network and system capabilities and produce infrastructure designs that meet business requirements
- Provide leadership and continually maintain high morale within the team; Ensure the elevation of team’s emotional and technical skills development
- Foster and maintained existing and new vendor/partner/outsourcing relationships
- Foster cross functional partnership amongst each major global region (i.e. Americas, EMEA, APAC, etc.)
- Ensure all infrastructure/network architecture diagrams and documentations are up-to-date
- Ability to work independently under little supervision within a demanding client centric environment
- Demonstrated ability to be a team player with a high level of initiative
- Ability to interface with various levels of management
- Bachelor’s degree in Computer Science or related field is desired
19
Tools & Infrastructure Lead Resume Examples & Samples
- Work with developers to determine what tools and services we could provide to make them more efficient and productive
- Create and manage software projects to design, implement, deliver, document, and support those tools and services
- Maintain and enhance build and deployment systems
- Work with development teams to design and promote best practices in release engineering
- Assist with the Release Management lifecycle for products, including scheduling, coordinating and managing the product releases across the enterprise and across various portfolios
- Assist with establishing, refining and monitoring organization-wide processes as they pertain to our products and releases
- Work with cross-departmental teams from inception to deployment to ensure planning, execution, training, and support of our products and releases
- Manage risks and resolve issues that affect release scope, schedule and quality
- Measure and monitor progress to ensure application releases are delivered on time
- Continually work towards making improvements in the release process
- Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists
- Interface and communicate with Quality Engineers, Product Managers, Development Managers, Dev Ops and cross functional stake holders on the status of product releases, milestones, risks and mitigations
- Bachelor’s degree in Computer Science or related field
- 8+ years of previous release, tools and/or project management in enterprise software experience
- Experienced in software tools and release management in Linux environments
- Experience with builds using Make, Mock is required. Gradle will be a plus
- Experience with rpm, debian, and iso packages required. Docker or Openstack are a plus
- Experience with code coverage tools and governance tools required
- Ability to fully grasp and accept responsibility for projects and see them through to completion
- Hands on experience and knowledge of Atlassian suite (JIRA, Confluence, Bamboo, etc.) required
- Experience managing build environments required
- Experience with Cloud technologies (AWS, Azure) are a plus
- Previous experience with Continuous Integration/Deployment highly desired
- Ability to work on multiple projects concurrently in a fast-paced, rapidly changing environment
- Ability to drive change across product and engineering groups
20
IT Infrastructure Lead Resume Examples & Samples
- The BA4 role is for the Middleware Messaging IT Infrastructure engineer who is responsible for delivering middleware components within the project, maintaining the messaging infrastructure and providing service support in middleware operations
- This role provides exposure to leading edge software technology and underlying platforms operating mission critical services to the group
- Infrastructure Delivery (25 – 40%)
- The planning and implementation of all changes to the components of test and live messaging infrastructure, from request for change or project initiation through to deployment and review, to support the continued availability, effectiveness and risk compliance of the infrastructure. Ensure that business objectives are met and deliverables achieved to agreed timescale, budget and quality
- Take responsibility for advising and recommending technical solutions based on experience and industry knowledge, focusing on requirements and planning to meet client needs, which the job holder helps to identify
- Design and implement monitoring solutions, focusing on proactive issues and problem detection and prevention
- Infrastructure Maintenance (20 – 40%)
- Drive and pro-actively maintain or enhance systems/ infrastructure components and services to ensure that infrastructure is in vendor supported and standards compliant state
- Service Support (10 – 20%)
- React quickly and as necessary to test and live systems errors and service problems to minimize downtime and restore service. Key focus will be required upon identification of root cause and implementation of permanent fix
- Technical Leadership (25 – 40%)
- Act as a technical SME. Provide advice and guidance to team and projects on technical matters. Participate in design reviews, script reviews and implementation reviews. Accountable for technical quality of individual and team deliveries
- Capabilities
- Professional knowledge related to incumbent's position, team, and department
- Ability to absorb professional knowledge quickly and develop skills
- Ability to draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required
- Ability to recognize job-related problems and to analyze root causes using existing techniques or tools, prepare and recommend solution alternatives
- Ability to understand team’s mission and objectives and align person objectives, goals and aspirations to the team’s objectives
- Ability to coordinate activities of less experienced or less knowledgeable team members
- Challenges the validity of given procedures and processes with the intent to enhance and improve
- Knowledge of Change, Incident and Problem Management process
- Ability to understand and influence high level technical design of middleware components
- Ability to understand, implement and influence security concepts and solutions of middleware components
- Knowledge and experience of working in a infrastructure delivery and/or 2nd/3rd line middleware support environment
- Knowledge of software maintenance and patching processes
- Ability to support live environment of middleware components under pressure situations
- Knowledge and experience of implementation of middleware monitoring techniques
- Proven team worker/team player
- MQ infrastructure Components,
- Distributed Queuing / Client Connectivity
- WMQ Security Setup (SSL, OAM)
- Troubleshooting
- WMB
- WMB development, Toolkit, ESQL coding
- Z-OS basics
- Wily Monitoring for WMQ
21
IT Infrastructure Lead Resume Examples & Samples
- To work and resolve technical problems in Linux/AIXs and work on service Operations tasks(Incident, Change, Problem, Patching) in 24X7 rotation
- Liaise with other support teams to address the internal support team’s issues as well as share and adopt best practices being followed
- Bachelor degree in technology with working experience in Unix
- Must be RedHat Certified
- Working experience in a fast paced UNIX environment
- Unix Administration skills, clear concepts of LVM, User Management & Operating system
- Troubleshooting on filesystem & user access related issues
- Troubleshooting on various UNX OS & hardware related issues like high CPU, memory utilization, disk, powersupply & memory failures
- Experience in Remote troubleshooting and diagnosis of UNIX issues
- Work with vendors like HP & Oracle in coordinating hardware replacement changes
- Deep understanding of UNIX OS & troubleshoot
- Knowledge & understanding of VERITAS Storage & VERITAS Clustering & is able to perform failovers
- Basic Tivoli Storage Manager Client administration & able to trouble shoot backup failures & remediate the same
- Good understanding of Network Connectivity and protocols with respect to the UNIX platform
- Exposure on ticketing tools like Service Now, BMC Remedy, HPSC Open View, IBM Tivoli
- Understanding & experience working on DNS, FTP & NFS
- Understanding & working experience on Veritas Clustering
22
IT Infrastructure Lead Resume Examples & Samples
- Act as technical first point of contact internally and externally for break fix, incident, event, change and problem management
- UNIX Support team member to proactively manage the Barclays estate
- Represent the UNIX support team at technical and management meetings as required
23
Infrastructure Lead Resume Examples & Samples
- Responsible for the day-to-day management of a project's production and non-production environments, including maintaining stable environment configurations to support project development/testing efforts and ensuring that environment capabilities meet project demands
- Provide thought and day-to-day leadership
- Design, build, and support the server and network Infrastructure. This environment is composed primarily of Linux and Oracle Product Suite
- Integrate and implement a complete cloud services framework (IaaS, PaaS, and SaaS) and cloud deployment model (private, public, and hybrid)
- Work with engineers and developers to define provisioning, configuration, protocol support, and security for cloud services
- Collaborate with technical team to deliver a set of complex and/or integrated demonstrations, and where necessary, more complex proofs-of-concept
- Maintain stability of the cloud Infrastructure as new products and services are introduced
- Monitor and manage Infrastructure capacity
- Provide technology direction so that project services are highly available, efficient, and operable with acceptable performance
- Solve business needs with technology by evaluating different technology options and vendor products
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IT Infrastructure Lead Resume Examples & Samples
- Bachelor degree in technology
- Strong working experience in Unix
- Troubleshooting on file system & user access related issues
- Troubleshooting on various UNX OS & hardware related issues like high CPU, memory utilization, disk, power supply & memory failures
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Infrastructure Lead Resume Examples & Samples
- Participate in the conceptualization, design, and server side development for applications in our Mobile Banking division
- Present and leverage technical information and solutions in a way that establishes rapport, persuades stakeholders and achieves understanding and consensus at all levels
- Provide technical consultation and direction for the development of solutions to team members and project stakeholders
- Assess and analyze business strategy & requirements, the current technical environment and technology options to evaluate solution alternatives that meet business needs
- Provide hands-on server side development of applications through to implementation
- Manage and administer code reviews and lead, mentor, and coach senior and junior members of the development team
- 3-7 years of progressive server side development experience (Java framework preferred)
- 1-2 years of experience providing hands-on server side architectural design for mobile applications
- 1-2 years of development experience using Node.js or GO is highly desirable
- Experience developing technical solutions using Waterfall and Agile methodologies
- Workflow and Functional Requirements analysis experience
- Excellent interpersonal, communication, negotiation, and influencing skills with ability to build and foster relationships with business users, project stakeholders, strategic technology partners and external vendors
- Strong time management skills; able to effectively balance and manage multiple competing priorities
- Experience with Cloud Native development is a nice to have
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Site Reliability Infrastructure Lead-VP Resume Examples & Samples
- The Site/Digital reliability India Lead is the primary contact point for digital infrastructure service and support activities. The function provides 24 x7 coverage
- Lead technical bridges with technology teams to drive triage and resolution of incidents
- Resolving high priority incident tickets, with potential customer impacts
- Environmental oversight and root cause analysis for stability and reliability issues and timely resolution or escalation
- Develop processes to maintain operational support documentation
- Plan and perform scheduled hygiene and maintenance of the infrastructure
- Own and Drive Service Improvement Activities across the Digital infrastructure through automation and analytics
- Ensure environmental testing and High Availability/Sustained Resiliency tests are completed successfully
- Track and report service metrics as defined
- Understands and articulates the impact and importance of the Digital channel across our GSO Partners
- Displays a sense of urgency around critical issues and presents the correct impact review in terms of business value and impact during technical and non-technical reviews and understands when to escalate issues
- Participate in analysis and design of future services and release management; providing technical vision and business rationale to large audiences
- At least 8 years experience in managing and leading an infrastructure team
- At least 7 years experience and a high level of proficiency in Red Hat Enterprise Linux and AIX (preferable in financial services)
- Experience with production support of highly available applications
- Focus on customers, ownership, operations and the ability to deliver results
- Position requires design review, specifically validating a tailored solution in order to meet a specific client request within the production estate
- Knowledge within SAN, TCP/IP, DNS , VMWare, HMC, VIO client partitions, NIM, yum, is highly desirable
- Automation delivery via shell scripting, perl, python or other scripting language is required
- Experience with system performance monitoring and operational capacity management
- Frequently anticipates problems and analyzes ways to mitigate the risk
- Documents small-to medium-scale projects and delivers presentations with minimal to no supervision
- Dissects complex situations and refocuses on critical technology tasks
- Must have a high degree of technical expertise/professional mastery to recommend process improvements
- Is often consulted by peers and seen as the informal leader on tactical and strategic problems
- Must be able to effectively and efficiently troubleshoot issues with AIX and Red Hat systems to ensure the highest availability and the lowest mean time to restore
- Familiarity with automation tools, such as Autosys or Control-M, CFEngine, Puppet, Ansible is a plus
- Experience in project work, incident management and resolution, change management, patching, release support are a plus
- Spearheads complex programs that span multiple inter-organizational units and interfaces with more experienced management
- Must be available to handle escalation management in region
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IT Infrastructure Lead Resume Examples & Samples
- Technical Core accountabilities (80%) -
- Service Operations of a major component of operating platform and database infrastructure services. In this case the global Oracle estate and global Data Warehouse estate
- Coordinates the stability of a large, complex, production database environment
- Delivery of database services to agreed levels, quality and cost through the matrix management of a team of 70+ FTE
- Deliver an acceptable risk and compliance profile
- Responsible to ensure all change, incidents, problems are tracked and resolved as per process
- Demand and supply planning to ensure resources available in appropriate locations
- Ensuring contracts are in place with external suppliers to ensure continuity of service operations support
- Ensuring appropriate key measures and performance indicators are in place to enable progress to be exhibited against performance targets
- Matrix manage 70+ database administrators to deliver the service
- Assists with recruitment of resources required to meet future demands for delivering against planned goals and objectives of Service Delivery
- Manage external providers such as Oracle to ensure their participation in Service Delivery. Track and report their service management performance
- Establishing and agreeing the requirements for resource to ensure skills are available to meet current and future work demands on the function Support processes (currently aligned to ITIL best practice)
- Undertake work outside of direct responsibility when required on behalf of the Platforms, Distributed Technologies leadership team
- Manage the key stakeholders, suppliers & outsourced operations
- Represent the Database Service to teams including Engineering, Architecture, Risk, Security, BCM
- Manage internal stakeholders including Sourcing, Internal Audit, Group Risk and Group Security
- Manage key suppliers including Oracle, Red Hat, EMC, HP and Cisco. Negotiate with external suppliers around service SLAs, contract pricing, terms and conditions
- Create and present business cases to senior management
- Sound Knowledge on Oracle Database Architecture
- Unix (primarily AIX, Linux) & Windows
- Experience in Oracle Dataguard, RMAN, RAC Oracle patching & Upgrades
- Solid knowledge of all the major components in a vendor's solution – specifically Oracle
- Knowledge of the ITIL framework, vocabulary and best practices
- Competent in discussing the technology with vendor escalation support team
- Expertise in multiple documentation tools, techniques and delivery mechanisms
- High level of organisational awareness and understanding of how operational stability can be maximised through leveraging technology
- Analysis of complex technical problems across a large, multi-tiered estate, often under time pressure
- Can describe existing technology infrastructure across all major functions/departments and has a comprehensive grasp of emerging technologies
- Manages demanding clients and high profile systems
- Can discuss key benefits and drawbacks of existing IT organizational structure and relationships
- Proven knowledge of all audit and control tools, techniques and practices. Consults to others on the use and benefits of various security products, tools and facilities
- Presentation of complex subjects and business cases to senior management
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IT Infrastructure Lead Resume Examples & Samples
- Report to a Senior IT professional on all aspects of IT operations including IT infrastructure, Communication (LAN, WAN, email, etc.), database, backup recovery, regulatory compliance
- Monitor day-to-day operations of the IT infrastructure group including downtime, reporting service levels, defining and tracking IT operational metrics and provide status to management
- Prepare status and activity metrics that tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics
- Work with the Information Systems Security Officer (ISSO) for all change management requests; including IT security compliance related to SSO, C&A, and FedRamp, which includes any applications for monitoring and reporting that are required by our ATOs, C&A documentation for Incident Response, access management, configuration management, and Contingency Plan
- Ensure high availability of critical business systems
- Monitor overall capacity utilization of server/hardware environment ensuring it is optimized to meet contractual requirements
- Develop and implement hardware and software standards for network, servers, and databases
- Develop, implement, and maintain SOPs for effective delivery of services and compliance with regulatory guidance
- Research, recommend, and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop, etc, as needed
- Responsible for resolution of issues escalated from Operations or DOJ network issues that affect customer access to and performance of operations, and webhosting applications
- Interact with vendors and consultants; and gather pricing for necessary procurements
- Possess strong verbal and written communication skills
- Assist with proposal writing and prepare level of effort/cost analysis
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Senior Infrastructure Lead Resume Examples & Samples
- Spends more than 50% of time managing and developing associates
- Aligns group objectives with business strategies
- Demonstrates a high degree of experience with technology operations across all infrastructure disciplines, such as network, telecom, desktop / end user device, systems monitoring and management, servers, storage, backup / recovery, security, etc
- Drives the completion of an annual technology and security infrastructure assessment for the client in order to show progress from prior periods and to use as input in the creation of an annual Technical Roadmap for the client
- Leverages team and vendor contacts to develop solution options, contributes to total cost of ownership and return on investment discussions
- Demonstrates and develops commitment to customer service and quality measurement and improvement
- Assists in Human Resources tasks including hiring, performance evaluation, recognition, and disciplinary actions
- Ensures proper utilization and availability of resources
- Actively develops career growth and builds technical and professional competencies of associates
- Excels at situation management and communication
- Takes appropriate action to prevent and report any security incidents within scope of role
- Has experience in regulated environments and participates in risk mitigation and compliance activities, including audits and development of controls, objectives and policies
- Ability to assist fellow associates with daily activities across the entirety of the team
- Works in accordance with Cerner and RRHS security policies and procedures
- Understands personal role in safeguarding corporate and client assets
- Follows Cerner and RRHS policies, upholds professional standards, and performs all work in a manner respectful of others
- Takes an active part in driving Professional Development Plan (PDP) and career development for team members
- Proven, advanced technical proficiency in networking and core systems administration
- Ability to manage multiple projects simultaneously
- Excellent communication and organization skills
- Superior customer service skills
- Ability to work across RRHS, Cerner and Vendor organizations
- Ability to work overtime and irregular hours when needed
- Must live in or willing to relocate to Rutland, VT area
- Bachelor's degree or equivalent experience
- 7 + years of experience
- Background in healthcare, sciences, information systems and business
- Management experience
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Infrastructure Lead Resume Examples & Samples
- To work on Mainframe infrastructure team as a team member AND manage test beds as per customer’s requirements
- To provide technical support to project managers and team lead AND develop an in-depth awareness of relevant tools and processes IN MAINFRAME area, with the aim of providing technical assistance to support their assignment area
- He/she must be very profound and sound in Mainframe technical knowledge specially in IMS DB/DC, REXX, DB2 (Advanced level)
- Must have extensive experience of Mainframe environment support and knows how to handle different king of FAILURES during Mainframe down
- Ensures that all requests from users for assistance are handled promptly and effectively 24x7 (managed through on-call and standby arrangements). Is pro-active to ensure that users make effective use of the facilities available to them
- Demonstrates commitment and ingenuity in expert application of available facilities to non-standard situations, diagnosing underlying causes of difficulties, and devising solutions or workarounds to ensure that the effect on service is minimized
- For all requests that can not be directly resolved, provides an effective interface at the highest level between users and service providers; ensures that priority setting and escalation procedures are applied effectively and that all complaints are responsibly and professionally resolved
- Regularly monitors the incidence, status and speed of resolution of enquiries and problems; is pro-active in devising improvements and recommending changes to systems, products or services
- Obtains diagnostic data to assist in the investigation and resolution of problems. Matches unresolved incidents against existing problems, known errors and other incidents. Ensures that incidents and problems in systems and services are fully documented within the configuration/change management & problem reporting system
- Classifies and prioritizes unresolved incidents. Initiates and co-ordinates investigations to discover root causes, and progresses the implementation of remedial action. Ensures that investigations are fully documented, to facilitate the optimum implementation of remedies
- Ensures that existing problems and known errors in systems and services being brought into operation are understood and managed in the same way as those arising from operational incidents
- Ensures that the requirements of agreed internal and/or external levels of service are met
- Keeps relevant staff informed of the status of systems and services, by producing reports/registers on defect/problem reporting data extracted from the configuration/change management system. Ensures that agreed actions relating to problem investigation and clearance are taken within the allotted timescales
- Manages the assigned test bed for customer and provides relevant information and support
- Accepts application objects from application development projects and/or infrastructure component changes, ensuring that they meet the defined acceptance criteria and follows appropriate infrastructure object deployment build guides to implement onto target infrastructure
- Configures the infrastructure environment as required by the service being implemented or revised
- Produces test specifications as required by project/change implementation plans, conducts tests as defined in these specifications and records the details of any failures in a concise but complete manner
- Carries out fault diagnosis relating to moderately complex problems, reporting the results of such diagnosis in a clear and concise manner
- Builds relationships with internal Barclays clients, discuss and understand their infrastructure needs both on a practical and commercial level. Provides input/influence to design activity
- Design, develop and test required code/script needed as aprt of Change or Project work
- Exhibits good team player skill
- Follows all the ground rules specified by team, group or organization
- All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards
- The jobholder should have some awareness of the banking products, services and business
- The jobholder will have exposure to IT tools, techniques and services relevant to their knowledge area and have a broad awareness of those used throughout other areas
- Proficient in Customer Service Techniques
- Techniques for ensuring that full account is taken of customers' real and stated needs in the delivery of products and services
- Formal qualifications required to operate at this level of specialization (typically an IT or generalist degree)
- Training in Mainframe systems
- Delete as needed
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Infrastructure Lead Resume Examples & Samples
- 8-10 years of relevant experience including 4 years of consulting experience. Prior team lead or manager experience. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive and partner products, technology and solutions. Ability to travel as needed
- Managing the infrastructure aspects of the projects end to end
- From coordination with Oracle Line of businesses of technology, hardware, enterprise software, support, security, engineering as well as external vendors and sub-contractors required for end to end completion of the projects
- Coordinate and manage procurement, install, build h/w, storage and Enterprise s/w and data bases and network components like switches, routers and establish links like lease-line, DWDM or IPVPN based
- Coordinate with customer stake-holders, plan and manage execution
- Lead a team of infrastructure personnel covering SA, DBA, MWA activities and also vendors and sub-contractors
- Coordinate security reviews, Security assessments and certification
- Drive and Prepare documentation for infrastructure installation, build, configuration and operational and on-going support
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Infrastructure Lead Resume Examples & Samples
- Experience in Windows and Linux Operating systems
- Knowledge of IBM ISDS, ISAM, Rational Jazz suite of products
- Knowledge of infrastructure related components such as routers, firewalls and domain controllers
- Experience in adminstering Websphere application server
- Experience in adminstering DB2 database
- Bachelor's Degree or equivalent work experience
- 10+ years experience
- Knowledge of Child Support systems, specifically the donor California system
- Working experience Health and human services related complex systems
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Infrastructure Lead for Salesforce Resume Examples & Samples
- Experience with salesforce, mulesoft and associated ETL processes and data mapping from source to target, deploying and debugging API's,
- RedHat Linux administration, configuration, tuning and shell scripting
- Familiar with network design and security protocols including Federated SSO, oAuth, TLS, and SSL
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IT Infrastructure Lead Resume Examples & Samples
- Oracle Change DBA is part of the team that delivers top quality, security compliant new Oracle databases for different business lines
- The DBA is expected to possess strong technical knowledge and help business lines make wise choices in their database requirements
- Key specific accountabilities
- Oracle DBA with core admin skills and hands-on
- Oracle RAC experience / hands-on is a must, sound technical knowledge of RAC technology
- Oracle dataguard experience is a must, very good understanding of Oracle dataguard
- Must know Oracle backup and recovery scenarios, RMAN techniques
- Working knowledge of Oracle Enterprise Manager, Oracle Wallet, Partitions
- Working knowledge of Oracle Performance tuning scenarios and fixes
- Good troubleshooting skills
- Articulate, good written and verbal communication skills
- Expert in at least 2-3 different Oracle internal streams
35
ALM Infrastructure Lead Resume Examples & Samples
- Demonstrated track record of successful Dynamics AX infrastructure roles
- Providing infrastructure, build and ALM support during implementations
- Reviewing technical spec documentation for non-functional requirements
- Act as infrastructure architect lead and ensure quality build processes
- Stay current on Dynamics AX and related technologies
- Active participation in facilitated discussions with the project teams and 3rd Parties
- Development of infrastructure change estimates
- Facilitation of infrastructure sessions and status meetings with clients, including the ability to drive a client to decisions
- Management of 3rd party support teams
- Bachelor of Arts or Bachelor of Science Degree in Computer Science or a related field
- Must have strong experience with Dynamics AX technical development/implementation installation, configuration, source code deployment and all ancillary software needed for a successful Dynamics AX
- Should have participated in all stages of lifecycle in multiple AX implementation projects
- Previous experience working within a structured implementation environment with structured development methodologies and standards
- Specific experience with SQL Server Reporting Services (SSRS) and Management Reporter within Dynamics AX
- Must possess Microsoft certifications in Dynamics AX
- Specific knowledge of core Dynamics AX development tools, including X++, MorphX
- Specific knowledge on AIF integration platform
- Strong technical consulting experience in Dynamics AX with focus on -Familiar with and experienced in
- Core application functionality
- Implementation Methodology
- Application technology stack
- Related Microsoft technologies such as Microsoft SQL Server, Microsoft Exchange Server, Microsoft .NET, Microsoft Office SharePoint Portal Server, Microsoft BizTalk Server and Active Directory
- Hands-on Microsoft Dynamics AX / X++
- Familiarity and/or experience with Dynamics AX Workflow
- Familiarity and/or with Dynamics AX BI and Management Reporter (Role Centers, KPI’s, Cubes)
- Must have solid reputation and references with previous clients, contacts, partners, etc
- Must be able to manage time, prioritize and communicate commitments
- Must have strong client and internal communication skills with experience working in highly collaborative teams
- Must be able to produce specific examples of your work product (e.g. technical requirements, design, output, test plans, etc.)
- Knowledge of Visual Studio
- Experience of using AX in a cloud environment
- Experience with AX2012 required, AX7 experience preferred
- Exudes confidence
- Possesses effective communication skills
- Thinks clearly and calmly under pressure
- Investigates problems to establish real or hidden causes
- Solves complex problems with creative solutions
- Places emphasis on client satisfaction
- Learns new concepts quickly and thoroughly
36
Infrastructure Lead Resume Examples & Samples
- 30% - Infrastructure Strategy, and Planning
- Participate in annual business planning processes as required and create action plans to deliver on target goals and objectives
- Provide input into Technology Domain Leads on regional specific requirements to be considered as part of Infrastructure Services service delivery
- Provide regional input to the development of service domain roadmaps
- Coordinate with Cargill Service Managers to ensure end-to-end service delivery of new services meet regional needs
- Ensure policies and procedures are in place and followed for all ITIL processes, including planning, design, implementation and maintenance
- 25% - Operations Management
- Confirm successful execution of regional specific operations, project and service performance
- Work with Technology Leads and SGO to confirm managed services are delivered in accordance with statement(s) of work and agreed-to service levels
- Partner with Technology Domain Leads to ensure day-to-day operations are delivered consistently and with high quality and accuracy and identify potential problems/issues to be resolved
- Collaborates with infrastructure service providers to maintain infrastructure service standards, and ensures that disaster and backup recovery maintenance procedures are defined and executed
- Follows Cargill’s release management policies and procedures for the introduction of any infrastructure changes
- 25% - Relationship Management
- Liaison with regional BRMs, BU IT Managers, Domain Leads, and Global/Regional Leads
- Provide leadership and broad oversight in fostering good partnering and cross-functional collaboration across IT teams, functions, and business units to understand business drivers and customer needs
- Partner with Regional CCE representatives to ensure end users (within the region) are informed of the service delivery processes and the procedures for accessing the applicable services
- Represent Infrastructure Services in service level reviews with business partners and assist with service escalation issues
- Management and Resolution of Regional Infrastructure performance issues
- Influence and Inform key project sponsors and stakeholders of the status of projects, and broker solution information through processes such as enterprise architecture, peer groups, formal and informal networks, and documented design best practices
- Serves as the escalation point for day-to-day relationship management with the Provider
- 20% - People Management & Budgeting
- Accountable for performance management, talent development, succession planning, coaching, and engagement for regional team
- Provide leadership and broad oversight the selection of staff and other employees; determines resource needs, plans for future workforce needs, and under minimal oversight makes selection decisions within domain area
- Responsible for aligning overall team resources to execute against medium term strategies
- Participate in the annual budget process, ensure controls of expenses, and properly allocate costs
- Provide input to the baseline cost structure and performance metrics, and needed actions to decrease costs and improve efficiency
- Regional financial responsibility. Accountable for setting and managing the budget for area/subset of scope
- Bachelor’s Degree in Information Systems, Business Administration, Computer Science or other related field Or equivalent work experience
- 15 years of IT and business/industry work experience, with at least 5 years of experience in managing multiple, medium to large teams, and influencing senior level management and key stakeholders
- 10 years of people management experience providing leadership of IT technical solutions
- Ability to work across multiple geographies and groups to set a common unified direction that aligns to the enterprise technology strategy and regional business requirements
- Experience leading teams within a shared service organization
- Demonstrated experience with leading large scale change initiatives, within an IT context, and in a complex, multi-faceted environment
- Experience in management of vendors as well as vendor operational oversight
- Ability to accomplish results through others (lower level managers, professional employees, managed service employees)
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Infrastructure Lead Resume Examples & Samples
- Designing and configuration of Dev, SIT, UAT, Time Travel, Performance, IR & Production application server and other modules which support application
- Installation, Configurations & Troubleshoot of Websphere 8.5, IHS 8.5 from Development to Production servers both standalone and cluster environments
- Complete end to end configurations for WebSphere-IBM IHS from scratch
- Configured the tools supporting to the application like ImageNow servers 6.7, HP Exstream 8, Tibco Patters, Opcon Scheduler, Batch server configuration, Mule ESB and supporting the issues 24/7
- Configured and supported the tools Atlassian Bamboo for the build and deploy of the application, ticketing tool JIRA-JAMA every day 24/7
- Other deployments like OPA (Oracle Policy Automation), Mirth, Mule ESB supporting the application.D
- Ay to day deployment of application and troubleshooting them end to end until resolved
- Complete administration of Apache-Tomcat 7 version
- Worked with 3rd party vendors for SSL for all the components of the application
- Maintenance of the environment- including monitoring application server performance for systems capacity
- Monitors systems capacity and performance, plans and executes disaster recovery procedures, and provides Tier 2/3 technical support
- Monthly & Weekly Linux & Windows OS patching along with RIUHIP tools/modules software upgrades
- Experience with Unix system administration and TCP/IP networking
- Model ,Analyze business process models, monitoring and accelerating business process improvement efforts business models with Websphere Business Modeler 6.x.E
- Xpertise in Perceptive/Lexmark product – ImageNow document upload administration and configuration along with Rec-Agent configurations
- Other softwares installation/configurations/troubleshooting 24/7 - Tibco 5.0, HPExstream Engine 8.0.322 & Design Manager, Pentaho 4.8.0 BI-Server, Bamboo 5.1.1, ImageNow 6.0, JIRA, JAMA, SVN Subversion, SMA Opconbatch Enterprise Manager, Batch Scheduler, Ruby on Rails, Moodle
- Installation and configuration of TIBCO Cyberfusion MFT along with configuration of Nodes/Profiles
- Expertise in performance tuning of application and monitoring the application with Splunk, Nagios, Zabbix tools.E
- Xpertise in BIG IP F5 concepts of load balancing and designing and configuring of application including SSL/Security configurations and vulnerabilities
- Wrote scripts for Build and Deployment of EAR, Batch code in Bash, ANT & Jython
- Competent to work at the highest technical level of all phases of applications server activities
- Documentation and training employees on board
38
Infrastructure Lead Resume Examples & Samples
- Expertise in Linux and full infrastructure stack (Preferably Cloud)
- Knowledgeable in web, MS SQL (DB) and MQ
- Expert in Code promotion and release management processes
- Ability to manage the release and support business
- Ability to suggest/Recommend the vendor/third-party on the code validity
- Ability to do multi-task and drive towards closure
- Support the PM on technical capabilities
39
Infrastructure Lead Resume Examples & Samples
- Certifications a plus: RHCE, RHCT, Linux+, MCSE
- Intermediate knowledge of Windows 2000/2003 and Linux configuration and troubleshooting
- Intermediate knowledge of PC hardware concepts and component installation
- Intermediate knowledge of various internet-related services and software (mail, web, DNS servers, etc)
- Some knowledge of web hosting control panels (Ensim, cPanel/WHM, Plesk, and and Helm) preferred
- Shift: Subject to Essential Operations staffing policy, requiring availability 24/7/365
- Other: A+, CCNA, MCSE, RHCE or other certifications are a plus
- Must be able to work with others in a team environment
- General understanding of computer networking concepts
- Customer focused attitude with some previous customer service experience
- Must be able to conduct self in a professional manner
- At least 3 years working in an enterprise data center
- At least 3 years supporting, troubleshooting and repairing customer equipment
- At least 3 years supervisory / team leadership experience
40
Infrastructure Lead-cipher Resume Examples & Samples
- Candidate must have experience supporting and maintaining heterogeneous computing environments and servers, including Windows, Linux and OS X operating systems
- Ideal candidate(s) will have experience managing and staffing a multi-tiered support team
- Ideal candidate(s) will have experience managing a server virtualization environment, including storage and networking
- Ideal candidate(s) will have experience supporting classified computing environments and collaborating with information assurance security staff on IT-related matters
41
Infrastructure Lead Resume Examples & Samples
- Responsible for the design and development of IT systems. This includes but is not limited to Networking / Telecom / Server administration
- Develops and design and functional specifications documentation for Existing IT systems. produces deliverables related to the project(s) assigned and assists in post implementation support and system enhancements
- Produce deliverables related to the project(s) assigned and assists in post implementation support and system enhancements
- Responsible for gathering, compiling and synthesizing information with regard to Business processes and/or Technology systems
- Extensive Knowledge of various computing environments. Windows, Linux, MACOS. Must demonstrate a clear knowledge of Client Server application core functionality and Network communication protocols
- Anticipates implementation obstacles / Risks. Escalate to invested stakeholders, and develop contingency’s / Alternatives to mitigate Risks
- Must have a working knowledge of application and Server Migration processes
- Must be able to effectively communicate to team members at all levels
- Commits to deliverable with customers and/or management. Must Meet project Deadlines
- Please note that as a contract employee of Apex Systems, you are eligible for Health, Dental, Vision and Life Insurance; Short Term Disability; Hospitalization Coverage; Direct Deposit; Weekly Pay; Training and Development Programs; Corporate Discounts/Perks and our Referral Program
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IT Infrastructure Lead Resume Examples & Samples
- Lead an IT Infrastructure team focused on daily system administration and maintenance, service requests, and incidents
- Manage the critical infrastructure to achieve and exceed uptime in accordance with customer SLAs
- Provide technical leadership in the areas of systems administration (Windows/Linux), Storage Administration, server patch management, Network management, Database administration
- Oversee and work with Networking, Database, OS, and Helpdesk Leads and teams to deliver and standardize these solutions across the region portfolio
- Develop and maintain an expert level of knowledge regarding products and services of the customer to achieve product development and functionality requirements; and
- Coordinate with Cloud and Modernization Leads in the strategic development of technology initiatives to identify infrastructure, product, and system enhancements which may improve operations efficiency, data center efficiency, and customer satisfaction
- Bachelor's Degree or higher strongly preferred in Computer Science or a related discipline and typically eight to ten years of experience
- Experience with various database technologies such as Oracle, SQL
- Experience with SANs
- Experience with virtualization software such as VMWare ESX
- Solid experience with server operating systems including Windows Server, UNIX
- Considerable experience with Helpdesk management (including remote personnel) and incident mitigation
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Utilities & Infrastructure Lead Resume Examples & Samples
- An engineering degree and at minimum 5 years of professional experience in either a similar role handling utilities and infrastructure on a manufacturing site; experience in the pharmaceutical, cosmetics or food industries is ideal
- People management experience is a must
- Strong awareness of safety and quality for all projects
- Strong stakeholder management abilities, always being professional, business and goal oriented and eager to take decisions
- Highly motivated team person with excellent solution orientation and social skills, service orientation and dedication
- Great abilities in building strong and trustful relationships with your colleagues and act as guidance and coordinator
- Enjoying fast moving and international environments, communicating fluently in the main languages French and English
- LI-GSK
- Ensure via the Maintenance team and utilities experts that the production/distribution utilities installations are maintained to perform the designated work following applicable QM requirements and validation standards and remain on a good operation condition status
- Define and improve the support needed for soft activities as cleaning, gathering, mailroom and mobility
- In front line for audit or inspection performed by local authorities or GSK group
- Track, troubleshoot and resolve systems related issues and takes preventive/corrective actions
- Participate to the installations’ reliability by leading improvements on them and by following the new Capex projects
- Determine, control and respect the annual maintenance budget to meet business needs
- Lead a team of Experts, Engineers and technicians by developing their competences with appropriate activities and provide training program in their area
