Infrastructure Administrator Resume Samples

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ER
E Runte
Eleonore
Runte
93306 Kuhlman Common
Los Angeles
CA
+1 (555) 985 1774
93306 Kuhlman Common
Los Angeles
CA
Phone
p +1 (555) 985 1774
Experience Experience
Los Angeles, CA
Infrastructure Administrator
Los Angeles, CA
Brakus-Schowalter
Los Angeles, CA
Infrastructure Administrator
  • Monitor and test performance and provide performance statistics and reports. Execution of infrastructure capacity management
  • Resolves network performance issues and establishes a disaster recovery plan
  • Develop comprehensive technical, network and operational documentation (network diagrams, technical procedures, etc.)
  • Utilize continuous improvement techniques to analyze and improve performance and processes
  • Provide backup assistance to Network and Systems Administrator
  • Provides technical assistance to first line support on Network and Basic Software related Issues
  • Develop and maintain technical knowledge base for support work
Detroit, MI
IT Infrastructure Administrator
Detroit, MI
DuBuque LLC
Detroit, MI
IT Infrastructure Administrator
  • Provide technical expertise in networking technology and hardware, including switches, routers and firewalls
  • Create technical documentation and work instructions
  • Perform project based implementation work as assigned
  • Manage and maintain assigned work queues
  • Troubleshoot software and network systems
  • Perform on call duty system administration duty according to the further arrangements
  • Review, improve and document IT processes and policies
present
New York, NY
Projectwise Infrastructure Administrator
New York, NY
Ritchie-Ledner
present
New York, NY
Projectwise Infrastructure Administrator
present
  • ProjectWise Infrastructure Administrator will have the responsibility to manage PW Infrastructure
  • Flexible work schedule
  • Working knowledge PW SS4 / Connect Edition
  • Methodical and having patient work methods
  • Provide server support such as user rights maintenance
  • Responsibility of setting up PW components Renditions, Workflow, Transmittals etc.
  • Basic troubleshooting
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Towson University
Bachelor’s Degree in Related Field
Skills Skills
  • Knowledgeable of networking fundamentals
  • Knowledge of Microsoft active directory administration
  • Knowledge of Active Directory, MS SCOM, IIS
  • Ability to independently provide consulting/design components for and to participate in large high risk global projects or activities
  • Experience with server scaling and configuration techniques, including configuration and management of a highly integrated global server topology
  • Programming experience with one or more of the following: C, JAVA, HTML, Javascript, Visual Basic, TCP/IP, Powershell
  • Working knowledge of current Windows operating systems
  • Prior experience in an Infrastructure engineering/design role for Exchange 2013
  • Analytical and Conceptual Skills
  • Self-starter, self-monitoring
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15 Infrastructure Administrator resume templates

1

Infrastructure Administrator Resume Examples & Samples

  • Primary areas of responsibility include: security, network, server, storage, workstation and enterprise application support
  • Secure Studio assets according to best practices and industry standards
  • Recognize and resolve problems quickly to minimize the impact on production processes
  • Collect and analyze network, server, and storage logs and metrics
  • Contribute to project-based implementation teams with a focus on complex cross-platform integration projects
  • Networking. A thorough understanding of the requirements for implementing and managing a high-performance network and distributed computing environment, including
2

IT Infrastructure Administrator Resume Examples & Samples

  • Patching Red Hat, Centos & Windows Servers in production environments
  • Support MSS systems and customers
  • Troubleshoot software and network systems
  • Provide ongoing documentation of system and system changes
  • Perform on call duty system administration duty according to the further arrangements
  • Manage and maintain assigned work queues
  • Participate in after hours and weekend maintenance and upgrade projects as needed
  • Perform project based implementation work as assigned
  • Automation / scripting (shell, Perl, PHP, etc.)
  • Create technical documentation and work instructions
  • Regular worklog updates of all assigned tickets
  • Completion of work by assigned due date
  • Responsible for troubleshooting server problems as reported by users
  • Researches, evaluates and recommends software and hardware products
3

Mac Infrastructure Administrator Resume Examples & Samples

  • Supporting the Frontline team as they support the end-users
  • Testing and deployment of new and updated software to client Macs
  • Troubleshooting, maintenance and development of a suite of command-line and GUI tools
  • Supporting Mac-based rendering tasks with the Frontline and Render Pipeline teams
  • Recognizing areas for improvement, and working to realize those improvements
  • Implementing policy changes on the client Macs via the most appropriate methods
  • Documenting the tools and systems you build or maintain
  • Three+ years of OS X system administration experience
  • Experience automating tasks in Bash, Ruby, Python, Perl, or similar languages
  • An enthusiasm for learning new skills
  • Ability to troubleshoot complex systems
  • Self motivated with an ability to successfully prioritize tasks
  • Comfort with other flavors of Unix
4

System Infrastructure Administrator Resume Examples & Samples

  • 08-10 years w/High School Diploma
  • 11-13 years w/High School Diploma
  • 07-09 years w/Bachelors Degree
5

Infrastructure Administrator Resume Examples & Samples

  • Prior experience in an Infrastructure engineering/design role for Exchange 2013
  • Experience with Office 365 preferred
  • Ability to independently provide consulting/design components for and to participate in large high risk global projects or activities
  • Knowledge of Active Directory, MS SCOM, IIS
  • Manage work activity ensuring that end-product or service is delivered on schedule and within scope
  • Experience with server scaling and configuration techniques, including configuration and management of a highly integrated global server topology
  • Programming experience with one or more of the following: C, JAVA, HTML, Javascript, Visual Basic, TCP/IP, Powershell
  • Flexibility and enthusiasm to work on a global team with teammates and customers from many different countries
  • Willingness to learn and contribute
  • Analytical and Conceptual Skills
  • Self-starter, self-monitoring
  • Resolve client issues for Microsoft Outlook and its synchronization to mobility devices i.e. BlackBerry & iOS
  • Resolve client issues for unified communication tools such Microsoft Office Communicator, Live Meeting and Lync
  • Participate in trend analysis of client problems; perform root cause analysis as input to determining team improvement activities
  • Test and implement changes in the Outlook client support environment
  • Develop and maintain technical knowledge base for support work
  • Willing to work in shifts. Group support hours are 24x5, follow the sun model
  • Experience with Outlook & Exchange support
  • Experience with unified communication and mobility support - iOS, Blackberry, Live Meeting, MOC & Lync
  • Experience with using any incident tracking application
  • Experience with Microsoft Office Suite – Excel, Word, etc
  • Experience in customer support
  • Have flexibility and enthusiasm to work on a global team with teammates and users from different countries
  • Ability to learn and apply new technologies and skills to help customers
  • Good interpersonal and English communication skills
  • Ability to prioritize, multitask and respond quickly to urgent requests
  • Ability to work independently on tasks assigned
6

IT Infrastructure Administrator Resume Examples & Samples

  • Participate in the planning, building, testing, and implementation of images in the virtual desktop (VDI) environment
  • Provide troubleshooting and issue resolution for virtual environments
  • Facilitate knowledge sharing by creating and maintaining detailed and comprehensive documentation and diagrams. Maintain expert level of knowledge in area of expertise
  • Respond quickly and effectively to production issues and take responsibility for seeing those issues through resolution
  • Develop and maintain a thorough knowledge of the virtualization environment, related applications and projects
7

Infrastructure Administrator Resume Examples & Samples

  • Responsible for supporting complex systems and application solutions in Production
  • Maintain and configure infrastructure tools to monitor and manage the Production environment
  • Participate in 24 X 7 on-call pager rotation
  • Identify and implement improvements to the process, procedures, documentation, and systems
  • 3+ years experience with Operating System technologies in Linux (RHEL)
  • 3+years experience with Account and rights assignment
  • 3+ years experience managing server networking (TCP/IP, DHCP, DNS, firewalls, etc.)
  • 2+years experience handling production issues
  • 2+years experience with Operating System technologies in Microsoft Windows Server
  • 2+years experience managing systems and applications in a virtualized environment
  • 1+years experience managing systems that use network-based storage solutions (SAN and NAS with EMC and NetApp)
  • 1+years experience creating scripts (csh, ksh, bash, perl) in a professional environment – a plus
  • Knowledgeable about server hardware and operating system monitoring
  • Unix/Solaris knowledge a plus
8

Infrastructure Administrator Resume Examples & Samples

  • Configure and maintain application, server and network performance monitoring tools
  • Troubleshoot and resolve issues in a timely manner by applying best practices in problem resolution
  • Utilize continuous improvement techniques to analyze and improve performance and processes
  • Complete projects involving installations, upgrades and modernization of servers and network systems
  • Audit servers and network equipment to ensure compliance with established standards, policies and configuration guidelines
  • Provide support for Infrastructure systems such as server maintenance, storage, networking, network security, messaging, directory services, server virtualization, monitoring, and more
  • Participate in the maintenance, testing, and execution of the Disaster Recovery plan
  • Provide backup assistance to Network and Systems Administrator
  • Periodically perform recurring on-call responsibilities to help assist in Atria’s support environment that provides assistance to communities 24 hours a day, 7 days a week
  • May perform other duties as needed and/or assigned
  • Bachelor's Degree in computer discipline, technology or engineering highly preferred
  • Five (5) or more years of experience in an IT environment, with significant server and network experience
  • Working knowledge of Cisco IOS, Cisco Nexus, ASA firewalls, DMVPN, ISE, MPLS, TCP/IP, subneting, VLAN(s), RADIUS, EIGRP, VOIP, QOS, and Cisco AnyConnect
  • Knowledge of Microsoft Windows Server 2008 and 2012, SQL Server 2012, Active Directory, Microsoft Exchange 2010 and newer, WSUS, Symantec Endpoint Protection, and Office 2010 and newer
  • Experience with enterprise level administration tools to manage and monitor application, system and network performance
  • Experience creating and maintaining server scripts (PowerShell, Perl, VB) to perform routine maintenance tasks
  • Must be willing to work extended hours, nights or weekends, when necessary
9

Infrastructure Administrator Resume Examples & Samples

  • Experience with Avaya networking technologies
  • Experience with SIP standards and technologies, soft client and mobile client
  • Experience and knowledge of call center work flows
  • Ability to support call center networks including VOIP systems, MACs(moves, adds and changes) for call center employees, all Avaya networking devices and multiple mobile messaging systems
10

Ofsaa Infrastructure Administrator Resume Examples & Samples

  • Deployment for OFSAA Architecture in a cloud and physical – OFSAAI and Funds Transfer Pricing Application
  • OFSAA Single Signon integration with third party solutions – i.e. Open ID Connect, Siteminder
  • Managing support for all the common frameworks and processes in OFSAAI
  • Understanding the support t requirements for Unified Analytical Data model
  • PENTAHO ETL experience is a plus
  • Experience moving multiple initiatives through the development life cycle (DLC or SDLC)
  • In-depth understanding of the interdependency of multiple technology solutions, platforms, and batch processing schedules
  • Industry Experience with Financial and/or Banking applications, including other OFSAA modules
  • Bachelor's degree in Business Information Systems, Computer Science, Business/Technology or similar degree required
  • Hands-on experience in OFSAA v8.02 or v8.04 FTP and GL Reconciliation modules
  • Communicate professionally and effectively to clients, management, and other departments
  • Experience working in a fast-paced environment
  • Strong highly motivated team player with a 'can-do' attitude
11

Infrastructure Administrator Resume Examples & Samples

  • Creates, implements, maintains, tunes, and supports infrastructure technologies
  • Installs and configures infrastructure management systems and related software
  • Analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provides end user training where required
  • Monitor and test performance and provide performance statistics and reports. Execution of infrastructure capacity management
  • Performs production support of infrastructures according to service-level agreements
  • Practice infrastructure asset management, including maintenance of component inventory and related documentation and technical specifications information
  • Execution of infrastructure improvements, upgrades and repairs
  • Monitor ticket queues, troubleshoot and resolve assigned tickets
  • Produces updates to required infrastructure documentation including; infrastructure system dependencies, infrastructure and components, maintenance plans, and procedures
  • Working knowledge of infrastructure administrative concepts
  • Experience in production support processes and problem resolution according to service-level agreements
  • LI-GB
12

Converged Infrastructure Administrator Resume Examples & Samples

  • Leads and assists with technical efforts to streamline the support of NetApp storage infrastructure. Supports multiple FAS units: Data ONTAP, 7-Mode, SnapMirror, SnapVault, FC, CIFS, iSCSI, NFS
  • Supports and helps manage multiple FC Brocade infrastructure fabrics
  • Shares in supporting a growing virtual infrastructure consisting of ESXi and Xen virtualization
  • Helps manage an array of backups that include CommVault, Storage Server, VDP Snapshot and tape technologies
  • Works closely with other teams to develop innovative solutions for deployment of internal and external compute and storage resources
  • Improves department efficiencies by automating routine tasks and processes
  • Champions DevOps as a normal way of working and helps mentor others
  • Shares in assessing viability of new and relevant emerging technologies
  • Works to remove technical and communication roadblocks with other teams
  • Strong customer service skills that include coordinating meetings and communicating with non-technical staff on project requests
  • Adheres to periodic performance reporting to support capacity planning
  • Monitors and performs ongoing performance tuning, hardware upgrades, and resource optimizations as required
  • Communicates effectively to identify needs and evaluate alternative business solutions and strategies
  • Participates in after hours on-call support
  • Bachelor’s degree in a related discipline (computer science, information technology, etc.) from a regionally accredited institution, or equivalent work experience considered
  • 7+ years of relevant technical experience working with virtualization, storage, networking and server infrastructure
  • Any related technical certifications a plus
  • Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University
13

Senior Virtual Infrastructure Administrator Resume Examples & Samples

  • Manage systems configuration and ensure compliance; implement and enforce security / standards, regulations and best practices governing company policies. Develop and use effective preventive maintenance program able to meet the operation objective of 99.9% availability with a focus on 100% uptime design improvements
  • Evaluate, test, deploy and maintain VMware and UCS software / upgrades. Manage large scale UCS server farm, licensing and monitoring tools, deployment of new virtual machines and health / safety of environment
  • Contribute to the design and implementation of disaster recovery sites; manage disaster recovery sites; and create procedures to support the organization in the event of a disaster. Continuous improvement / monitoring of the plan
  • Own production issues, working closely with cross functional teams
  • Create and maintain system architecture and troubleshooting and computing environment documentation
14

Infrastructure Administrator Resume Examples & Samples

  • Maintain and configure infrastructure tools to monitor and manage the environment
  • 5+ years’ experience with Operating System technologies in Windows
  • 5+years’ experience with Account and rights assignment
  • 5+ years’ experience managing server networking (TCP/IP, DHCP, DNS, firewalls, etc.)
  • 3+years’ experience handling production issues
  • 3+years’ experience managing systems and applications in a virtualized environment (VMWare, Hyper-V, and Terminal Services)
  • 2+ years’ experience managing clustered systems
  • 2+years’ experience managing systems that use network-based storage solutions (SAN and NAS with EMC and NetApp)
  • 2+years’ experience creating scripts (VisualBasic, Powershell) in a professional environment – a plus
15

Infrastructure Administrator Resume Examples & Samples

  • Being involved in the day to day operations of the Telecom team that include ordering of new service, disconnecting service, upgrading service, etc
  • Maintenance of the Telecom inventory in conjunction with the TEM provider
  • Support for the operating and capital budget, financial forecasting, and the explanation of accounting variances
  • Ensure the proper application of accounting and cost allocation policies
  • Assist with the resolution of telecom billing issues
  • Ability to work with various enterprise teams and business groups
  • Coordinate site surveys and telecom inventory audits
  • Vendor relations and ability to lead vendor meetings
  • B.S. Computer Science, Telecom, or other related discipline
  • Prior telecommunications experience gained while working at a carrier or working in the telecommunications department at a large enterprise
  • Experience with ordering (incl. PO submissions), tracking and receiving of telecommunications services such as telephone lines, DIDs, PRIs, etc
  • Able to verify and audit service charges on vendor invoices
  • Overall understanding of telecommunication services
  • Experience with MS Office (in particular, Word, Excel and PowerPoint)
  • Willing to travel up to 10% of the time for business purposes (within state and out of state)
16

IO Infrastructure Administrator Resume Examples & Samples

  • OS and Application releases deployment, patch installations, logging and investigating defects, etc
  • Communicating directly with client and consulting team in EU
  • Incident handling (Remedy application)
  • SQL/Transact SQL scripting
  • PowerShell batch scripting
17

Infrastructure Administrator Resume Examples & Samples

  • Provides support to customers using email, telephone, and ticketing system to troubleshoot and resolve highly complex issues. Takes ownership of assigned issues and continues to monitor through to resolution
  • Manage all assigned infrastructure areas providing 24x7 infrastructure support
  • Identify, recommend, schedule, and implement infrastructure improvements, upgrades, and repairs
  • Monitor, support and maintain server infrastructure, both physical and virtual
  • Monitor systems, reviews diagnostics, and replaces failed components as needed
  • Manage and maintain drivers and firmware patches to update hardware and software connectivity
  • Maintains server hardware, monitors systems, reviews diagnostics, and replaces failed equipment
  • Executes production changes in adherence to Tesoro’s change management guidelines
  • Manage and maintain infrastructure inventory and lifecycle
  • Develop comprehensive technical, network and operational documentation (network diagrams, technical procedures, etc.)
  • Coordinates and manages infrastructure related changes and support activates
  • Investigate and perform root cause analysis on production infrastructure issues and recommend short and long term remediation activities
  • 2 or more years of experience in a diversified Information Technology environment supporting Microsoft Windows Operating Systems and Domains or comparable platforms experience required
18

Systems / Infrastructure Administrator Resume Examples & Samples

  • Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure
  • Develop and execute testing plans to ensure configuration changes, software upgrades, and patches are thoroughly tested and documented in the test environment before being implemented in production
  • Build and maintain test, development, QA, and production environments to support the application life cycle
  • Provide guidance for security best practices as they relate to Red Hat Linux and CentOS
  • Develop and execute plans for monitoring of all systems and applications in the production environment to ensure optimum system performance and availability
  • Perform regular monitoring and evaluate the Linux environment to ensure system capacity is in line with the corporate demand for services
  • Participate in the successful transition of services to support staff
  • Research and report industry trends in applications, security, and system maintenance to ensure the system is meeting standards for performance, functionality, security, and reliability
  • Provide training for support staff to ensure proper maintenance of Linux systems
  • Serve as the escalation point for 24x7 support
  • A minimum of Five years’ experience with VM Ware and it’s derivatives (VSAN, NSX, VRealize)
  • Experience with the design, planning, implementation, and maintenance of Red Hat Enterprise / Cent Os Linux Servers is required
  • Experience with Apache, Tomcat, MySQL, Perl Scripting, Required
  • Experience with clustering is required
  • Experience with Hana and Oracle are preferred
  • Experience with CentOS is a plus
  • Knowledge of commonly used concepts, practices, and procedures as they relate to building high performance business-critical enterprise systems
  • Working knowledge of security best practices
  • Excellent troubleshooting and technical documentation skills
  • Ability to work independently and exercise judgment in decision making
  • Ability to collaborate with other IT Professionals to achieve common project goals
  • Able to work on multiple projects/priorities in a deadline-driven environment
  • Must be able to remain calm in pressure situations and adapt quickly to change
  • Able and willing to travel occasionally
19

Senior Infrastructure Administrator Resume Examples & Samples

  • Accept escalation of technical problems from other teams
  • 5+ years experience with Operating System technologies in Linux (RHEL)/Unix/Solaris
  • 5+years experience with Account and rights assignment
  • 5+ years experience managing server networking (TCP/IP, DHCP, DNS, firewalls, etc.)
  • 3+years experience handling production issues
  • 3+years experience managing systems and applications in a virtualized environment (VMWare, Hyper-V, Terminal Services and/or Solaris Zones)
  • 2+ years experience managing clustered systems (Veritas Cluster Server experience a plus)
  • 2+years experience managing systems that use network-based storage solutions (SAN and NAS with EMC and NetApp)
  • 2+years experience creating scripts (csh, ksh, bash, perl) in a professional environment – a plus
  • Demonstrated ability to draft and formalize technical documentation
  • Proven ability to efficiently diagnose an issue, propose and implement a solution
20

Senior Infrastructure Administrator Resume Examples & Samples

  • Track the health of our services, identify and fix problems on complex systems with massive scale
  • Understand how commodity servers, operating systems and networks function, perform and scale
  • Drive technical innovation and efficiency in infrastructure operations via automation Identify the appropriate process for each problem resolution
  • Dive deep to resolve complex problems at their root, looking for failure patterns amenable to long-term solutions via simplification and automation
  • Recognize and adopt best practices in documentation, testing, security, operational support at scale, and efficient use of resources
  • Maintain SLAs and participate in the on-call rotation
  • Hands-on experience in Windows scripting, Powershell, GPO, Unix/Linux, SMTP, and VMware
  • Experience with configuration management tools (Puppet/Chef/Ansible)
  • Experience with source control (GitHub, GitLab, etc.)
  • Experience with enterprise IaaS/SaaS environment with experience supporting Windows operating systems & MS-SQL server
  • Experience in implementing, managing, refining disaster recovery solutions is a definitive plus
  • Ability to work under minimal supervision
  • Self-motivated with the ability to analyze issues and prioritize proactively
  • Comprehensive verbal and written communication skills
  • Strong organizational skills and the ability to manage a diversified workload
  • Demonstrated ability to communicate & work effectively with all levels of Operations, Engineering, Client Services, and senior management
  • Significant knowledge of monitoring & alerting systems such as Orion NPM & SAM
  • Experience with Load Balancers, Firewalls, TCP/IP networking architecture and core technologies (DNS, HTTP, Routing, etc.)
  • Experience with capacity planning, utilization review & performance monitoring
  • Associate’s Degree or Vocational Degree, applicable certification or equivalent experience required
  • Location: Mountain View, CA
21

Infrastructure Administrator Resume Examples & Samples

  • Involve in daily administration of Network Infrastructure setup at the yard and office
  • Involve in daily administration of Virtual Hyper-V & VMware Servers
  • Manage HP Servers, SAN, Virtual Store Storages
  • Involve in daily administration of Windows Servers
  • Configures, installs and maintains local area network hardware, software and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, Access Points, cabling and Internet service providers
  • Installs, modifies and configures radio equipment, including VHF and LXE wireless environments and devices
  • Supports the server room environment including cabling, Power, HVAC and fire suppression
  • Supports and develops the voice over IP environment
  • Develops and implements detailed disaster recovery procedures
  • Develops policies and procedures for areas of responsibility
  • Work with other departments to report, track and resolve software, hardware and operational problems
  • Primary point of contact between APMT and the telecom service providers
  • Supports remote users, ensuring optimum VPN, e-mail service and security
  • Co-ordinate with Global Service desk and Support End Users
  • Installs and tests system upgrades
  • Collect and analyse resource utilization data and tracks system outages
  • Provides technical assistance to first line support on Network and Basic Software related Issues
  • Involves in providing Internet Wireless Connectivity to Ships
  • Observe provisions of the labour regulations, relevant HSSE policy & procedures, terminal rules & procedures and contribute to the continual improvement process
  • Develop self, and maintain knowledge in relevant field at all times
22

Projectwise Infrastructure Administrator Resume Examples & Samples

  • ProjectWise Infrastructure Administrator will have the responsibility to manage PW Infrastructure
  • Working knowledge PW SS4 / Connect Edition
  • Responsibility of Installation, Configuration, Diagnosis of PW Environment
  • Responsibility of setting up PW components Renditions, Workflow, Transmittals etc
  • Monitor multiple servers and services to ensure they are operational
  • Complete server builds after Server OPS hands over a new server
  • Provide server support such as user rights maintenance
  • Logging and resolving service tickets
  • Basic troubleshooting
  • Supporting additional internal applications
  • Bachelor’s degree in Engineering / Computers / Electronics / IT from a reputed university
  • Bentley certified PW course
  • Around 3 years of experience in infrastructure and PW application support desirable
  • Fast and energetic learner
  • Methodical and having patient work methods
  • Ability to communicate to global audience
  • Experience with independent troubleshooting when no work processes exist
  • Possess the soft skills required for customer interaction
23

Infrastructure Administrator Resume Examples & Samples

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
  • Maintains and operates computer systems or networks. Supports Network Core, Firewalls, Switches, Routers, VPNs, Wireless Access Points and other associated equipment
  • Installs, supports and manages servers and resolves issues as needed
  • Manages the Active Directory
  • Installs patches and performs system backups and recovery
  • Monitors system configuration, storage arrays & back-ups and maintains data files
  • Resolves network performance issues and establishes a disaster recovery plan
  • Provides technical support and guidance to users
  • Performs all job duties in a safe and responsible manner
  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
  • Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals
  • Ability to read and communicate verbally in English. Written communication skills in in English may also be required
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
  • Bachelor's degree from four-year College or university; or equivalent combination of education and experience
  • 3-5 years related experience and/or training
  • Working knowledge of current Windows operating systems
  • Knowledgeable of networking fundamentals
  • Experience supporting current Microsoft Office suite
  • Experience troubleshooting computer hardware, software and operating systems
  • Experience performing computer imaging and restoration
  • Knowledge of Microsoft active directory administration
  • Cisco IP phones, Micros POS, AS/400, and Bally ACSC support experience is a plus
  • Maintains strict confidentiality in all departmental and company matters
  • This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members
24

Infrastructure Administrator Resume Examples & Samples

  • 3+ years’ experience with Operating System technologies in Microsoft Windows Server
  • 3+ years’ experience with Account and rights assignment
  • 3+ years’ experience managing server networking (TCP/IP, DHCP, DNS, firewalls, etc.)
  • 2+ years’ experience handling production issues
  • 2+ years’ experience managing systems and applications in a virtualized environment
  • 1+ years’ experience with Microsoft SharePoint Administration
  • 1+ years’ experience creating scripts (csh, ksh, bash, perl) in a professional environment – a plus
25

IT Infrastructure Administrator Resume Examples & Samples

  • Perform standard network administration duties including but not limited to the design, deployment, monitoring, and independent diagnostics of the data network and related network equipment
  • Perform standard system administration duties including but not limited to the design, deployment, monitoring, and independent diagnostics of internal systems such as Windows Server, Exchange, SQL, virtual environments, storage, Unified Communications/VoIP, etc
  • Perform planning and analysis for future product releases
  • Implement policies and procedures surrounding Information Technology
  • Engage in the creation, researching, testing, and execution of the Disaster Recovery plan
  • Provide technical guidance to clients on a variety of issues via telephone calls, emails, and client requests
  • Maintain a positive attitude while working in a dynamic, fast paced environment
  • Actively on-call 24x7. Some travel required
  • At least 4-5 years’ experience working as a Systems Administrator, Network Administrator, or equivalent role
  • Expert knowledge of VMWare vSphere 6. VCP certification preferred
  • Strong knowledge of SCCM 2012, current released versions of Windows, Exchange and SQL Server
  • Strong knowledge of network systems design, development, installation, and diagnosis
  • Strong abilities installing, configuring, and maintaining all manners of server hardware and associated network equipment
  • Strong abilities with HP, Dell, and Juniper communications and security platforms including mobile device management
  • Full understanding of standards and protocols to support an IP network
  • Experience with SAN/NAS technologies and protocols
  • Experience with VoIP/Unified Communications protocols
  • Proven analytical and problem-solving abilities
  • Working technical knowledge of scripting code such as PowerShell
  • Ability to support multiple concurrent projects
  • Good project management and communications skills
  • Ability to present ideas in business-friendly and user-friendly language
  • Self-motivated and directed, with keen attention to detail
  • Experience working in an agile, team-oriented, collaborative environment
  • Possesses the ability to plan, document, and effectively implement projects and systems
  • Provides specific detailed information for hardware and software selection, implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements
  • Maintains technical expertise in all areas of network and computer hardware and software as related to this field
  • Routinely move computer system and network related equipment weighing up to 100 pounds
  • Routinely travel to various locations on and off site to conduct assessments, troubleshoot, install, and deliver materials related to computer systems/networking equipment
  • Occasionally ascends/descend ladders to service above ceiling wiring and network systems
26

Infrastructure Administrator Resume Examples & Samples

  • Respond to requests related to basic systems
  • Troubleshoot and resolve issues in a timely manner with direct oversight from team members for guidance on how to apply best practices in problem resolution
  • Assist with projects involving installations, upgrades and modernization of servers and systems
  • Assist with audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines
  • Provide support for Infrastructure systems such as server maintenance, storage, networking, database administration, network security, messaging, directory services, server virtualization, monitoring, etc
  • Compose internal documentation with direct oversight from team members that reflects processes and system configuration
  • Grow knowledge and be aware of best practices and market trends
  • Knowledge of principles of systems administration
  • Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
  • Demonstrated ability to write concise, logical, grammatically correct documentation
  • Good customer service orientation
  • Attentive to detail, as demonstrated by regularly verifying all work thoroughly to ensure accuracy
  • Self-motivated with the ability to manage projects to completion
  • Good collaborative skills, applied successfully within team as well as with other areas
  • Ability to work outside of normal business hours (evenings, weekends, etc.)
  • Up to 10% travel time required
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
27

Field Service Infrastructure Administrator Resume Examples & Samples

  • Must be dependable with a stable work history
  • Excellent customer service orientation, interpersonal, and communication skills
  • Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary
  • Ability to troubleshoot surveillance system, including equipment, network and any peripherals associated with the system
  • Ability to accurately and thoroughly document customer issues
  • Proven problem-solving ability—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
  • Highly self-motivated and directed
  • Keen attention to detail
  • Ability to be a positive representative of the Company both internally and externally
  • Ability to work with respect and cooperation at all times with fellow employees and customers
  • Ability to work a flexible schedule, including evenings, weekends and/or holidays
  • Must be committed to working safely at all times
  • Senior-level experience in desktop/field support is required
  • Minimum of 4 years of Help Desk/Field Support experience in a corporate environment is preferred
  • Experience trouble-shooting basic computer and PC related network issues is required
  • Experience working in a team-oriented, collaborative environment is required
  • A recognized certification in field/industry, such as Name of Certification is a plus/required
  • Requires a valid driver’s license
28

Infrastructure Administrator Resume Examples & Samples

  • 1) Cisco routing and switching administration experience (LAN/WAN/VLAN) - 70%
  • 2) VoIP administration and troubleshooting - 10%
  • 3) Remote connectivity and network monitoring support from escalated tickets - 20%
29

IT Infrastructure Administrator Resume Examples & Samples

  • Obtain a deep understanding of Business Insider’s infrastructure and applications
  • Automate the installation of software, settings, patches and upgrades
  • Research and resolve complex issues requiring detailed systems and applications knowledge
  • Configure, optimize, maintain and support our technical infrastructure, including both hardware and software platforms
  • Provide technical expertise in networking technology and hardware, including switches, routers and firewalls
  • Analyze and identify trends in issue reporting and devise preventive solutions
  • Mentor other personnel on hardware and software problem analysis and resolution
  • Create logging and visibility into all systems
  • Support employees through problem-solving processes
  • Review, improve and document IT processes and policies
30

Infrastructure Administrator Resume Examples & Samples

  • Troubleshooting/fixing field issues/tickets/work orders
  • Deployment of new AAT products/services
  • Education of first level support groups
  • Common Use deployment
  • Deployment of QIK/GR/Kiosk/CUSS/etc. to beta and production environments
  • Enhancement/modification of launch scripts for all ACS applications
  • Design/support print model for American Airlines
  • Design/Architecture/Planning on new Integration & Common Use (ICU) projects
  • Undergraduate degree in CS/CE/CIS/MIS/Engineering/Technology a related field or equivalent experience/training
  • 5-7 years IT experience required
  • Technical experience supporting technology at airports and RES centers
  • Experience resolving issues with QIK INI settings
  • Experience resolving issues with kiosks
  • Experience resolving issues with Common Use environments
  • Experience with TE certifications
  • Experience resolving printing issues at airports
  • Understanding of importance of operational metrics at American Airlines
  • Experience writing SQL queries and .NET programs
  • Must be well organized, thrive in a sense-of-urgency environment, leverage best practices and most importantly, innovate through any problem with a can-do attitude
  • Proficient with Microsoft Office software (e.g. Word, Excel, Outlook, PowerPoint)
  • Excellent verbal and written communication skills, with the ability to effectively interact with all levels within in the organization
  • Some domestic & international travel required
  • Airport experience required
  • Pager Duty
  • May be required to work some holidays
  • Must be able to work night and/or weekend shifts
31

Senior Internet Infrastructure Administrator Resume Examples & Samples

  • Manage, maintain and monitor all web servers for production, QA and development environments. Environment mainly consists of Windows and Linux (CentOS / Ubuntu / Redhat) running on VMware platform
  • Setup new servers (VMs), configure guest, O/S, services and settings in accordance with operational requirements
  • Install, configure and optimize all web application such as IIS, Apache and Nginx
  • Setup, configure, administer and secure database servers and clusters (MySQL/MS-SQL) Perform required performance tuning
  • Manage DNS records and services
  • Assist web development teams with web applications and databases load testing
  • Manage and maintain security policies relating to systems and applications
  • Ensure that appropriate backup strategies of all systems and databases are properly managed, monitored and tested in order to minimize downtime and to reduce retrieval times to a minimum
  • Work with hardware and software suppliers regarding support contracts and technical issues
  • Monitor application and host performance, carry out hardware upgrades and resources optimization, when needed
  • Configure and manage Load Balancer and Web Application Firewall configurations
  • Maintain proper documentation on systems and procedures
  • Ensure proper use of project/ticket management tools
  • This position also requires sharing on-call duties for technical support in order to ensure site availability 24/7
32

Senior Systems / Infrastructure Administrator Resume Examples & Samples

  • Building and maintain test, development, QA, and production environments to support the application life cycle
  • Providing guidance for security best practices as they relate to Red Hat Linux and CentOS
  • Developing and executing plans for monitoring of all systems and applications in the production environment to ensure optimum system performance and availability
  • A minimum of Five years’ experience with Red Hat Enterprise Linux is required
  • Experience with Business Continuity and Disaster Recovery are required
  • Red Hat Linux subject matter expert