Housekeeping Room Attendant Resume Samples

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L Tremblay

Levi

Tremblay

542 Laury Ridges

Chicago

+1 (555) 939 5729

542 Laury Ridges

Chicago

Phone

p +1 (555) 939 5729

Experience Experience

Boston, MA

Housekeeping Room Attendant

Boston, MA

McLaughlin, Sanford and McKenzie

Boston, MA

Housekeeping Room Attendant

Remain alert, courteous and helpful to the guests and co-workers at all times
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards
May assist with other duties as assigned
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager
Maintain a professional business appearance, attitude, and performance

New York, NY

Housekeeping Room Attendant

New York, NY

Nikolaus, Gerhold and Flatley

New York, NY

Housekeeping Room Attendant

Deep Cleaning units annually in a team, including assisting with moving furniture, high dusting and full clean of unit
Responsible for stocking and maintaining a clean/organized working environment at all times – this includes the linen lock-up, housekeeping carts, vacuums etc
Comply with Stonebridge Work Rules and Standards of Conduct
Complete accurately, and in a timely manner, any assigned paperwork
Perform other duties as assigned
Clean and service assigned rooms or areas according to established standards and procedures including making
Leave the guestroom in uniform arrangement and make sure door is locked and closed

present

Dallas, TX

Housekeeping Room Attendant PM

Dallas, TX

Schoen, Beahan and Kohler

present

Dallas, TX

Housekeeping Room Attendant PM

present

Work harmoniously and professionally with co-workers and supervisors
Assist other housekeeping employees in maintaining clean and organized work and public areas
Perform other duties | special projects as assigned by Housekeeping Management
Lift, carry, and place objects weighing up to 30 lbs without assistance. Push/pull objects weighing up to 75 lbs without assistance
Assist other housekeeping employees in maintaining clean and organized working and public areas
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager
Provide necessary linen and amenities to guests in accordance with the guest room legend

Education Education

Bachelor’s Degree

University of San Francisco

Bachelor’s Degree

Skills Skills

Ability to work quickly under pressure
Excellent attention to detail
Ability to deal professionally, courteously and tactfully with the public and coworkers
Good oral and written communication
Ability to make simple addition and subtraction calculations
Ability to follow direction and instructions
Good communication skills
Ability to communicate and develop an effective working relationship with fellow associates, managers, outside representatives, agencies, and Red Lion guests
Excellent grooming standards
Ability to work on their own or in teams

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Housekeeping Room Attendant Resume Examples & Samples

Clean occupied rooms and vacant rooms and the Public areas associated with the guest floors as per the standards laid out by the hotel
Clean bathrooms which includes toilet bowls, bathtubs and wash basins, mirrors, shower curtains, floors and wall tiles
Making the beds as per the hotel standards
Vacuum carpets, upholstery and furnishing
Make room checks and fill room reports
Keep linen room, supply racks and service areas neat and clean at all times
Replenish guest supplies and attend to guest requests
Report any maintenance to the concerned department

Housekeeping Room Attendant Resume Examples & Samples

Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up
Replenish chemical bottles
Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel
Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations
Must be able to cross-train in other hotel related areas
Maintain a warm and friendly demeanor at all times

Housekeeping Room Attendant Resume Examples & Samples

Responsible for following all established and future Standard Operating Procedures (SOP’s)…these will include, but not limited to reporting to work, signing in and out, master, sectional or general keys, Sequence of Service and Lost and Found
Cleaning of the guestrooms include: making beds and changing sheets as required, dusting, vacuuming, placing furniture to its original position, attentive to the guests belongings by pairing shoes, folding clothes and ensure that all other personal belongings are cared for. Additional information as laid out in Sequence of Service
Cleaning of the bathrooms includes: cleaning all surfaces (horizontal and vertical), all sinks, taps, vanities, tubs, showers and walls and toilets. Additional information as laid out in Sequence of Service
Report all concerns related to Engineering/Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound)
Responsible for the assistance in maintaining a clean and organized backspace
Responsible for maintaining a clean and organized Housekeeping cart
Responsible for assisting in the removal of trash, recyclables and dirty linens as seen fit or directed
Expected to adhere to all Fairmont Hotels & Resorts standards that relate to Hygiene and Grooming, Health and Safety, Fire, Accommodations, Guestroom Standards and Guest Interactions
Physically fit and able to work well under pressure
Able to push, pull, lift up to 50+ lbs
Able to bend and kneel with comfort

Housekeeping Room Attendant Resume Examples & Samples

Adhere to safe handling of all chemicals
Report any safety issues to the Housekeeping Supervisor or Executive Housekeeper
Attends all regular departmental meetings as well as other related meetings
Follow the established protocol when entering and cleaning guest rooms
Responsible for cleaning the hotel guestrooms
Assist with housekeeping requests as needed
High School Diploma or equivalent preferred
Six (6) months previous experience preferred
Must have excellent interpersonal skills
Must have strong time management skills and the ability to maintain an acceptable pace and quality of work
Strong guest service skills
Highly self-motivated and independent
Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies
Ability to identify circumstances or incidents that require the notification and/or approval of others. and follow-up
Performs all administrative duties as required to successfully manage the department

Housekeeping Room Attendant Resume Examples & Samples

Clean and reset guest bedroom and bathroom areas according to established standards
Organize and stock cleaning cart and organize linen closets on floors assigned
Complete accurately, and in a timely manner, any assigned paperwork
Assist other housekeeping employees in maintaining clean and organized work and public areas
Ability to work quickly under pressure
Guest service oriented

Housekeeping Room Attendant Resume Examples & Samples

Clean, dust and vacuum guest rooms to the required standard
Replace towels, linen etc
Replenish guest amenities, coffee, tea
Reset guest rooms according to the required standard
Respond to guest’s requests efficiently and politely
Maintain guest room security
Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type
Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers instructions
Report any lost property following correct procedure
Previous experience would be preferred but not necessary

Housekeeping Room Attendant Resume Examples & Samples

Experience in a hotel or a related field preferred
At least 6 months of Housekeeping experience
Fully bilingual (English and Spanish)
Detail oriented with organizational skills
Familiarity with cleaning products and equipment preferred
Ability to read and comprehend routine instructions, short correspondence and memos
Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff
Must be people oriented and able to work independently or with others as needed
Ability to stand, walk, bend, reach, move heavy objects, etc during entire shift

Housekeeping Room Attendant Resume Examples & Samples

Provide excellent guest service
Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)
Control makes monthly Lost and Found and donations
Positive Attitude

Housekeeping Room Attendant Resume Examples & Samples

Clean all rooms and other areas assigned to you so that Guests comment on the cleanliness of the environment and return to the hotel for multiple visits
Physically fit and energetic
Positive and willing to participate on a team and work with a winning attitude
Previous housekeeping experience, will be viewed advantageously

Housekeeping Room Attendant Resume Examples & Samples

Clean and service assigned rooms or areas according to established standards and procedures including making
Beds, dusting, vacuuming, cleaning and sanitizing bathrooms, refrigerator, coffee/tea maker, cups, glasses, silverware removing trash/rubbish, cleaning windows etc
Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures
Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behaviour to the supervisor or manager on duty
Respond to guest complaints, special requests and take action to ensure guest satisfaction
Flexible and can adapt to change easily

Housekeeping Room Attendant Resume Examples & Samples

Clean, sweep, vacuum and mop the floor in guest rooms, public spaces, sorting area, storage closets and chute rooms
Check assigned floors, including storage areas, for required cleaning throughout the day
Report necessary maintenance to the supervisor
Attend to guest requests in a timely and efficient manner
Pick up soiled linen, sort and empty linen bins throughout the day
Provide courteous, professional service and maintain a good working relationship with your own colleagues and with all departments
Support the Housekeeping department in the daily operation and work
Ensure a safe work environment for you and co-workers and uphold safety guidelines of the hotel
Complete all other duties as assigned
Must be in excellent physical condition and be able to lift heavy objects
Flexible and willing to learn
Physically fit (job includes pushing, pulling and lifting of trolleys and beds)
Ability to speak English clearly, distinctly and cordially with guests

Housekeeping Room Attendant Resume Examples & Samples

Providing exemplary customer service by meeting our four service promises: engaging each guest; providing enthusiastic and friendly service; anticipating guest needs; and taking ownership
Perform essential duties of the daily housekeeping services in assigned units and common areas to standard, within specified time limits
Cleaning of guest rooms includes: making beds, changing linens as required, cleaning and sanitizing bathrooms and kitchens, dusting, vacuuming, placing furniture to original position and replenish amenities
Cleaning the bathroom inside the guest room includes: cleaning and sanitizing (horizontal and vertical) all sinks, faucets, vanities, tubs, showers, walls and toilets
Cleaning the kitchen inside the guest room includes: loading/emptying the dishwasher, cleaning and sanitizing (horizontal and vertical) all sinks, taps, dishes, cupboards, fridge, stovetop, oven and microwave
Ensure all kitchen inventory is accounted for and replaced/reported
Updating and prioritizing rooms to be cleaned
Deep Cleaning units annually in a team, including assisting with moving furniture, high dusting and full clean of unit
Responsible for stocking and maintaining a clean/organized working environment at all times – this includes the linen lock-up, housekeeping carts, vacuums etc
Clean common area as required (may include night cleaning)
Handle guests’ complaints and take action to resolve problems – inform leadership when required
Assist other housekeeping employees in maintaining clean and organized working and public areas
Physically fit and able to

Housekeeping Room Attendant PM Resume Examples & Samples

Provide turn-down service by partially removing and storing bedspread, replenishing amenities, linens, and supplies
Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping
Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 20lbs
Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly
Push and pull vacuum throughout entire room, entry, and empty trash
Follow turndown standard according to task list
Respond in a timely manner to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information
Report all suspicious persons, activities or hazardous conditions to the Security Department
Turn in all items found in associates working area to Resort Lost and Found department

Housekeeping Room Attendant Resume Examples & Samples

Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc
Replaces all amenities for guest room desk, dresser, and closets
Weekly room cleaning projects
May include cleaning of kitchen areas, room refrigerator, coffee maker, cups, glasses, silverware etc
Responsible to notify supervisor and or/punch through phone system completed rooms
Responsible to input and/or punch through phone system any maintenance needs for guest rooms
Report and turn in all lost and found items according to established procedures
Adhere to all safety policy and procedures
It is a requirement of this position that you can move heavy items. You must be physically able to move items weighing at least 25 lbs
Frequently walking, bending, stooping and kneeling
Basic English communication skills
Basic English reading and writing skills
Must be able to maintain a highly positive and friendly professional image, that will reflect well on hotel's overall appearance

Housekeeping Room Attendant Resume Examples & Samples

High School or GED; college degree preferred
Ability to follow directions
Neat, pleasant personality
Ability to work on feet for an extended period of time
Ability to read room numbers, dates and basic instructions
A true desire to promote and develop harmonious inter-departmental relationship with other departments
Provide warm and sincere welcome/farewell for all guests & make good eye contact with each guest
Thorough cleanliness and sanitation of guest bathrooms
Daily changing of soiled linens on beds and remaking beds following the property standards and those set forth in the Green Program
Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to Floor Supervisor or the Housekeeping Office. Follow all training procedures set forth in the Bloodborne Pathogens program
Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised
Responsible care of equipment
Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information, protect company assets
Speak with others using clear and professional language
Support team to reach common goals. Ensure adherence to quality expectations and standards
Remain alert, courteous and helpful to the guests at all times
Perform all duties in a professional manner and in accordance with company policies
Flexibility to work a varied schedule due to business levels and industry demand
Follow all safety procedures to ensure a safe working environment
Maintain uniform and grooming standards as outlined in employee handbook and departmental training
Attend to any requests by guests
Ensure areas are clean and unobtrusive requiring bending and lifting equipment to appropriate areas, straitening kneeling and bending to store equipment on storage shelves. Must be able to bend and walk to sweep, mop, and vacuum
Provide assistance in other job classifications as determined necessary by an immediate superior
Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry and push. Perform other reasonable job duties as requested by Supervisors
Maintain open communication with management and other employees
Be well organized and efficient

Housekeeping Room Attendant Resume Examples & Samples

Complete full service for assigned number of rooms within allotted time
Keep housekeeping supply cart neat and organized at all times
Remove room service tables and trays from guest rooms and place in designated service landing areas
Place room attendant “In room” sign on the outside of guest door while room is being serviced
To be thoroughly knowledgeable of Room Attendant Moments of Service scenarios, and execute to standard
Adhere to PDQ standards
Follow guest identification procedures before letting persons into guest rooms
To be thoroughly knowledgeable Housekeeping Moments of Service scenarios, and execute to standard
Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program)
To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage)
To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing
Maintain Four Diamond Standards of guest service
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
Be pleasant, smile and greet all guests, using surnames when obtained
Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity
Perform other duties | special projects as assigned by Housekeeping Management
Customer service and verbal communication skills
Possess a high standard of cleanliness and organization
Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting
Lift, carry, and place objects weighing up to 30 lbs without assistance. Push/pull objects weighing up to 75 lbs without assistance

Housekeeping Room Attendant Resume Examples & Samples

Clean both check-out and stayover guestrooms
Remove room service trays and tables from guest rooms
Check all equipment prior to and after use to ensure that it is in good working order
Respond to all hotel guests efficiently and in an appropriately friendly manner
Must be detail oriented, possessing a friendly, approachable demeanor and high standard for cleanliness and organization
Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds
Ability to push and pull fully stocked housekeeping supply cart
Must be able to work a flexible schedule, including evenings, weekends and holidays

Housekeeping Room Attendant Resume Examples & Samples

Maintain the cleanliness in the guest room according to SOP’S
Complete daily task sheet assignment
Ensure the Select Guest and VIP room are serviced to SOPs
Monitor and report DND rooms
Report and return Lost & Found items
Maintain and protect equipment
Stock GRA ‘s truck with linen and guest supplies
Remove room service tables and trays from guest rooms
Maintain cleanliness and organization in floor linen closets
Report any changes in the room status
Maintain clear and efficient communication with supervisor and housekeeping office
Report and monitor guest room maintenance issue
Participate in a motivate and productive team working environment
Able to maintain a 4-Diamond level of service

Housekeeping Room Attendant Resume Examples & Samples

Maintain a quiet, professional atmosphere in all guestrooms, corridors and public areas
Follow procedures for reporting to work, taking meal breaks and end of shift
Follow bending and lifting techniques
Follow procedures for stocking a housekeeper’s cart
Follow procedures for reporting safety hazards
Follow procedures for greeting guests
Follow daily sign-in / out key control
Follow procedures for entering a guest room
Follow procedures for proper chemical use
Honor Do Not Disturb and Privacy Please rooms
Follow procedures for processing torn and stained linen
Follow guestroom cleaning procedures
Use proper Housekeeping vocabulary
Completes additional responsibilities as assigned

Housekeeping Room Attendant Resume Examples & Samples

Comply with Stonebridge Work Rules and Standards of Conduct
Other housekeeping duties as assigned
High school education is not required

Housekeeping Room Attendant Resume Examples & Samples

Experience in hotel housekeeping or similar, preferred
Demonstrate initiative, personal awareness, professionalism, positive attitude, and integrity
Exercise a high quality of customer service and leadership in all areas of performance
Project a professional image and demeanor
Understand, apply, and comply with all company policies and procedures

Housekeeping Room Attendant Resume Examples & Samples

Able to fulfill all front line Housekeeping roles as required - Room Attendant and Night Cleaner
Prepare chemicals for the Room Attendants
ORder, receive, check and issue all linen to the Room Attendants
Respond to guest requests in a timely manner
Uest’s requests efficiently and politely
Maintain the cleanliness of the Housekeeping store room
Must have valid work rights for New Zealand

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