Housekeeping Room Attendant Job Description
Housekeeping room attendant
provides cleaning service to guest rooms and respond to guest requests ensuring maximum guest satisfaction in accordance to Hotel established standards.
Housekeeping Room Attendant Duties & Responsibilities
To write an effective housekeeping room attendant job description, begin by listing detailed duties, responsibilities and expectations. We have included housekeeping room attendant job description templates that you can modify and use.
Sample responsibilities for this position include:
Ensures the cleanliness of guest room hallways, elevators, public areas and service corridors in accordance with hotel standards
Adheres to the hotel’s lost and found policies and procedures
Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures
Be responsible for signing out, securing, and returning of hotel passkeys for each day worked room keys found in checked-out rooms
Follow all procedures when responding to any hotel emergency or safety situations, including but not limited to, handling blood-borne pathogens, sharps
Complies with hotel’s health, safety and hygiene regulations
Ensuring the safety and well being of guests by checking guest occupancy and verifying that rooms have been vacated and reports any inconsistencies to the executive housekeeper, hotel manager or housekeeping supervisor
Participating in Emergency Procedure as per hotel’s Policy & Procedures
Immediately reports and turns over found items to Housekeeping Office in accordance with hotel procedures
Daily detail& clean up to and including 15+ rooms per day
Housekeeping Room Attendant Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Housekeeping Room Attendant
Typically a job would require a certain level of education.
Employers hiring for the housekeeping room attendant job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in General Education, Education, Hospitality, Communications, Management, Tourism, English, Hotel Management, Graduate, Television
Skills for Housekeeping Room Attendant
Desired skills for housekeeping room attendant include:
Proper maintenance and use of equipment
Services/features and local attractions/activities to anticipate and respond to guest inquiries
Facilities and events
Hotel
Execute to standard
Room Attendant Moments of Service scenarios
Computer operations
General cleaning principles
Use of cleaning products and operation of standard cleaning equipment
Chemicals and their uses
Desired experience for housekeeping room attendant includes:
Beds, dusting, vacuuming, cleaning and sanitizing bathrooms, refrigerator, coffee/tea maker, cups, glasses, silverware removing trash/rubbish, cleaning windows
Notify supervisor when service is complete so rooms may be sold or occupied
The Room Attendant is responsible to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations
Constant awareness of safety hazards
Must be a citizen of this country or possess a valid work permit
Must live in the local area or within commuting distance
Housekeeping Room Attendant Examples
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Housekeeping Room Attendant Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of housekeeping room attendant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for housekeeping room attendant
- Cleans and straightens room
- Removes and disposes of trash, soiled linen
- Inventories and maintains the cleanliness of the linen closets
- Projects an image of professionalism, friendliness and willingness to provide personalized service to our guests
- Respond promptly to guest requests such as special cleaning times
- Check all lamps and fixtures for burned-out bulbs and check TVs and radios to ensure proper working condition
- Review and understand the work report and room assignment sheet
- Prepare for the work day appropriately to ensure an adequate supply of clean linens, towels, amenities, cleaning supplies and other related materials are on hand
- Clean, dust, sanitize and supply guest rooms according to departmental procedures
- Report deficiencies in guest rooms and guest public areas to the Coordinator for appropriate response
Qualifications for housekeeping room attendant
- Exerting up to 50 pounds lift, carry, push, pull or otherwise move objects
- Housekeeping cart set-up
- Must have an open availability to work in the morning, evenings, holidays & weekends
- Neat, pleasant personality & team player
- Ability to carry, push, pull at minimum 30 or more lbs
- Required to work day shifts every day of the week (full-time hours), including weekends and holidays
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Housekeeping Room Attendant Job Description
Job Description Example
Our company is searching for experienced candidates for the position of housekeeping room attendant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for housekeeping room attendant
- Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts
- Utilize the proper cleaning techniques to prevent injury
- Report window and carpet cleaning requirements, as needed
- Ensure every room meets Forbes Five-Star, AAA Five Diamond standards
- Follow-up on rooms requiring maintenance, ensure work is completed in a timely manner, and return the room to available inventory
- Maintain a professional demeanor and utilize appropriate verbiage while using the radio to communicate with other team members
- Responsible for training Room Attendants, Housepersons, and Self-Inspectors to maintain Five- Star / Five Diamond standards
- Supply cart is kept in meeting room with the door shut while room is being serviced
- All meeting rooms must be walked by a supervisor/manager after cleaning
- All VIP rooms take priority and should be cleaned first
Qualifications for housekeeping room attendant
- The ability to act consistently with clear ethics and values in accordance to confidentiality
- Ability to lift, pull, push up to 50 pounds
- Must be able to squat, bend, kneel and twist
- Occasional lifting of more than 50 pounds.
- Must be able to work a flexible schedule, including weekends and holiday
- Must be able to push, pull, lift up to 25 lbs
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Housekeeping Room Attendant Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of housekeeping room attendant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for housekeeping room attendant
- Door stopper must be used when ever guest door is open
- When you need your dirty linen picked up by your Houseperson call Housekeeping Coordinator
- All guest rooms must be punched into the phone before and after cleaning
- To ensure that strict control is carried out when receiving and returning work equipment
- To request any training that is required to carry out the duties safely and as per the standard laid down
- To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programmes areas as walls, doors and all fixtures and fittings
- Wash down all paintwork, windowsill, skirting boards, doors, door frames, and wardrobe doors and inside drawers
- Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned to Front Desk directly)
- Completing all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up
- Reporting all missing items from room (i.e., irons/boards, hair dryers, ) to Housekeeping Supervisor/Manager
Qualifications for housekeeping room attendant
- Greet each guest with a smile and eye contact
- Follow company uniform standards
- Report any unsafe work practices
- Must be able to execute assigned tasks with minimal supervision after a period of training
- Must be able to work flexible shifts including nights (primarily 2pm-10pm), weekends, and holidays
- Previous experience in housekeeping (strongly preferred)
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Housekeeping Room Attendant Job Description
Job Description Example
Our company is looking for a housekeeping room attendant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for housekeeping room attendant
- Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned into Front Desk directly)
- Ensure the economical and efficient use of equipment and materials including guest supplies and chemicals
- Prepare all amenities requirement as according to the occupancy
- Ensure linen and amenities set up of mobile trolley is as according to the standard
- Immediately reports maintenance deficiencies to concerned areas/persons
- Clean all check-out (vacant/dirty) rooms thoroughly, paying close attention to details and changing sheets/pillow slips
- Restock and clean the trolley according to established procedures
- Report lost and damaged items to the Housekeeping Management team
- Work closely with Front Office in order to release rooms at the allocated times
- Maintain guest corridors and report any spillage to the Housekeeping Management team
Qualifications for housekeeping room attendant
- Must speak conversational English to communicate effectively with guests
- Able to work shift hours, on weekends and Public Holidays
- Must have full work rights in Australia (No student Visas)
- Work full time rotational roster, including weekends and public holidays
- Atleast Secondary School Education
- Highly motivated and passionate about the job and his career
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Housekeeping Room Attendant Job Description
Job Description Example
Our growing company is looking to fill the role of housekeeping room attendant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for housekeeping room attendant
- Ability to ensure security of guest room access guest and hotel property
- Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows
- Clean all assigned guestrooms to standard
- Take initiative to add a personalized experience for the guest
- Take ownership of guests’ privacy and belongings, while ensuring exceptional service
- Starting rate $15.00/hour
- All 800 rooms within the facility are king bed/single occupancy
- Sorts, counts, folds, marks and carries linens
- Cleans multiple stay over and departure rooms per day based on company standard
- Replenish and/or replace supplies such as drinking glasses, stationary, TV guides, casino information flyers, menus, matches
Qualifications for housekeeping room attendant
- Minimum 1 year’s professional cleaning experience required
- Requires frequent bending, kneeling, squatting, and reaching overhead
- Must be able to push and pull items, including a cart, weighing up to 50 pounds
- Eligible for bonus of $1/hour worked!
- Basic communication in English- Preferred
- The Housekeeping Attendant is responsible to conduct cleaning duties in the assigned Place of Work, and provide a courteous, professional, efficient and flexible service to our customers