Supervisor Housekeeping Job Description

Supervisor Housekeeping Job Description

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Supervisor housekeeping provides staff with necessary supplies, cleaning products and/or equipment needed to perform their job functions.

Supervisor Housekeeping Duties & Responsibilities

To write an effective supervisor housekeeping job description, begin by listing detailed duties, responsibilities and expectations. We have included supervisor housekeeping job description templates that you can modify and use.

Sample responsibilities for this position include:

Monitor commercial laundry supplies and equipment to ensure they are sufficient and in working order
Assist with inventory control, supplies, and keys
Maintains supplies necessary to clean rooms efficient
Inspect and approve employees work performance on a daily basis
Manage customer housekeeping problems
Meet goals of production
Establish schedule and plan daily work assignments
Train and coach employees in Uniforms and housekeeping area
Develop and train staff on Radisson Blu Operation Standards
Supervise and schedule the daily work assignments of Foreign National (FN) and Local National (LN) housekeepers and custodians

Supervisor Housekeeping Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Supervisor Housekeeping

List any licenses or certifications required by the position: CPR, MRPT, OSHA, CRCST, AED, 9001, ISO, UV, CHEST, AHE

Education for Supervisor Housekeeping

Typically a job would require a certain level of education.

Employers hiring for the supervisor housekeeping job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Education, General Education, Hospitality, Management, Hotel Management, Associates, Communication, Supervision, Leadership, Tourism

Skills for Supervisor Housekeeping

Desired skills for supervisor housekeeping include:

Housekeeping and the hotel's services
Policies and operations
Cleaning equipment
Supplies
Basic mathematics as normally through completion of a High School education
Microsoft Office programs
Chemicals
Property Management software an asset
Cleaning procedures
Equipment and supplies

Desired experience for supervisor housekeeping includes:

Check the work of custodial staff for quality on a regular basis
Provide keys and check-in/check-out documents to tenants
Assist tenants with lock-outs and other minor service issues
Maintain records related to occupancy, supply, and office activity
Be aware of occupancy status in the managed units
Become knowledgeable of reservation system, ensuring bookings are entered correctly

Supervisor Housekeeping Examples

1

Supervisor Housekeeping Job Description

Job Description Example
Our growing company is looking for a supervisor housekeeping. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for supervisor housekeeping
  • Supervise and schedule inventories for store and supplies items
  • Supervise and requisite for linen, mini-bar, supplies, equipment and furniture
  • Supervises and coordinates the day to day activities of workers engaged in cleaning and maintaining premises
  • Supervise the performance of public area attendants, general cleaning projects and take appropriate action to correct deficient conditions, behavior, and work practices
  • Complete and communicate work schedules for employees in accordance with staffing guides/productivity requirements
  • Be a good example and mentor to the QA’s and Hskp Associates that you are in charge of
  • Inventory control and organization
  • Cleaning as needed
  • Up keep of company vehicles (Golf Carts are clean & charged daily) and equipment (take vacuums for repair)
  • Supply cost control
Qualifications for supervisor housekeeping
  • European citizenship
  • Conduct daily operations briefing for all Room Attendants
  • Check rooms before releasing for new arrivals
  • Planning of roster to ensure smooth operations flow
  • Other duties assigned by the Management or Housekeeping Manager
  • Candidate must possess at least an “O” Level/A Level/Diploma in Hospitality Management
2

Supervisor Housekeeping Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of supervisor housekeeping. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for supervisor housekeeping
  • Supervises housekeeping personnel
  • Uses equipment properly a most efficient
  • Cleans residents’ rooms and bathrooms, public areas and work areas
  • Supervise housekeeping staff, including room attendants, laundry attendants, public area attendants and inspect, train and supervise room attendants to ensure all rooms and public areas meet established cleanliness and quality standards
  • Training and developing housekeeping staff
  • Inspect completed work
  • Assign non-accommodation cleaning assignments to housekeeping team leaders
  • Oversee the performance and cleaning standards of assigned housekeepers through room inspections
  • Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out the responsibilities of the housekeeping functions
  • Ensures that soiled linen and clothing is prepared and laundered
Qualifications for supervisor housekeeping
  • Must have at least 1 year of prior supervisory experience in Housekeeping
  • Ability to work all shifts with open availability, including weekends and holidays
  • Excellent communication skills and can build relationships effectively with people
  • Most of all, you`ll be someone who can respect, encourage and connect with the people you work with and the students who live with us
  • Attend daily briefing for some instructions
  • Prepare room attendant report (including Room status occupied, check-out, due-out, sleep out, do not disturb rooms ) to be distributed to Room attendants at start of the duty
3

Supervisor Housekeeping Job Description

Job Description Example
Our company is looking for a supervisor housekeeping. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for supervisor housekeeping
  • Provide a professional and advisory support to the Director of Housekeeping, to assist in meeting the strategic goals of the Housekeeping department
  • Supervise and oversee the day-to-day Housekeeping operation including inspection of guest rooms and public areas
  • Assume responsibilities of Deputy Director of Housekeeping in his/ her absence
  • Coach and train all talents in the department, improve their work performance through inspections, corrections of standards and provide direction
  • Attend and assist to conduct Housekeeping communication meetings
  • Investigate complaints, take corrective actions and follow through
  • Conduct daily physical inspections of guest rooms, public areas, F&B outlets and offices to ensure prescribed standards of cleanliness
  • Recommend rooms which required being place out of order, coordinating with Engineering, Front office and Butlers to make these rooms available for repair and maintenance work
  • Seek continuous process improvements in operations, services and products
  • Prepare cleaning and maintenance schedules for carpet, upholstery, curtains in order to maintain the required high standard of cleanliness for guest rooms and public areas
Qualifications for supervisor housekeeping
  • Participate on all departmental job training
  • Walk/Stand for 8 hours
  • Able to push/pull/carry more than 25lbs
  • Knowledge of basic mathematics as normally required through completion of a High School education, required
  • A hands-on approach to management
  • High cleaning standards
4

Supervisor Housekeeping Job Description

Job Description Example
Our company is growing rapidly and is hiring for a supervisor housekeeping. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for supervisor housekeeping
  • Monitor guest questionnaires and GEI results to identify shortfalls and remedy service issues
  • Coordinate closely with Housekeeping Office and Front Desk relating to the room status and condition of the rooms
  • Coordinate closely with Engineering for daily maintenance and yearly repair and maintenance programmes of guest rooms and public areas
  • Ensure sufficient linen is provided to guest rooms and public area
  • Attend promptly to all guest complaints and requests
  • Complete and update Standards and Procedures for the Housekeeping department when it’s necessary
  • Maintain all Housekeeping records and files and ensure safe-keeping of all lost and found property
  • Supervise the overall Housekeeping Operations including daily inspections of units and common areas
  • Manage a daily, weekly, monthly & quarterly Deep Cleaning Schedule for rental units and common areas to ensure consistency in provided superior in-room service
  • Host Daily Huddles & Motivational Meetings with Housekeeping Staff
Qualifications for supervisor housekeeping
  • MUST BE FLEXIBLE & ABLE TO WORK WEEKENDS
  • Have a positive attitude, be welcoming and possess good interpersonal skills
  • Be motivated by the achievement of objectives, have a passion for the hotel industry
  • Have a lot of leadership, demonstrate an ability to solve problems, make decisions and have initiative
  • Have college training in a recognized hotel school or equivalent
  • One to two years of progressive experience in a hotel or related field preferred
5

Supervisor Housekeeping Job Description

Job Description Example
Our company is hiring for a supervisor housekeeping. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for supervisor housekeeping
  • Order Housekeeping supplies on time and ensure inventory procedures are followed to maintain sufficient stock levels for the operational demands
  • Ensure supervision of use and care of equipment, linen, cleaning and guest room supplies
  • Introduces all new staff to Housekeeping facilities and services and explains all policies, tasks, procedures and standards to ensure the highest standard of service
  • Administers staff schedules to ensure sufficient staff to cover workload and to minimise overtimes payment
  • Supervises the work of Room Attendants and assists when necessary
  • Inspects each room completed by Room Attendant to ensure high standard of order, cleanliness and aesthetic value
  • Inspects corridors and service areas as assigned to ensure high standard of order and cleanliness
  • Controls inventory of all stock items including linen and cleaning agents to safeguard against loss
  • Monitors all activities on assigned areas and reports irregularities to Security
  • Ensures all lost and found items are labelled, recorded and stored with Executive Housekeeper
Qualifications for supervisor housekeeping
  • 2 plus years of Housekeeping experience preferred
  • Maintain high standards of personal appearance and grooming, including wearing nametag
  • Monitor cleanliness and orderliness of Room Attendants and House Attendants carry a work assignment
  • Must have a minimum of 2 years’ experience in hospitality management
  • Housekeeping or Public Area experience preferred
  • Must be able to read, write, understand and speak the English language, Bilingual strongly preferred

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