Housekeeping Supervisor Job Description
Housekeeping supervisor
provides hospital and affiliate facilities with processed materials and equipment ensuring proper decontamination, cleaning, inspection, assembly and packaging of medical/surgical equipment to standards.
Housekeeping Supervisor Duties & Responsibilities
To write an effective housekeeping supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included housekeeping supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Be familiar with Radisson Blu Hotel, departments, hours of operation and services of the hotel
Support the Executive Housekeeper for the organization and the development of Housekeeping Department of the hotel in accordance with organization standard and procedures
Inspect guestrooms are properly clean, dust, scrub, polish when needed in accordance with hotel procedures and Housekeeping Room Attendant checklist
Report suspicious activity in hallways or in the Hotel
Of the hotel’s guest rooms and floors
Ensure that housekeeping functions are delivered to the satisfaction of the guest and meet the standards as established by the hotel
Responsible and accountable, under the direction of the Housekeeping Leader for the efficient overall day-to-day operation of the hotel whilst on duty
Handle furniture, linen, or any other movement, and request replacements as needed
Answer trouble/service calls for building maintenance and follow up on service orders with respective departments
Handle keys and ensure compliance with key control procedures
Housekeeping Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Housekeeping Supervisor
List any licenses or certifications required by the position: CPR, MRPT, OSHA, CRCST, AED, 9001, ISO, UV, CHEST, AHE
Education for Housekeeping Supervisor
Typically a job would require a certain level of education.
Employers hiring for the housekeeping supervisor job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Education, General Education, Hospitality, Management, Hotel Management, Associates, Communication, Supervision, Leadership, Tourism
Skills for Housekeeping Supervisor
Desired skills for housekeeping supervisor include:
Cleaning chemicals and their safety
Various computer software programs
Hotel
Facilities and events
Comply with all departmental policies/service procedures/standards
Requirements and use of equipment
Proper cleaning techniques and chemical handling
Computer systems
Contract administration and office procedures
Outlook
Desired experience for housekeeping supervisor includes:
Must be able to understand and speak the Spanish Language
Must be able to read, write, understand and speak the English language- Bi-lingual is a plus
Conducting 1 to 1 meetings
Identifying and managing personal development needs
Minimum 3 year of experience in a similar position in 4 or 5 stars hotels
Good knowledge of English and Spanish, with German language being an advantage
Housekeeping Supervisor Examples
1
Housekeeping Supervisor Job Description
Job Description Example
Our growing company is looking for a housekeeping supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for housekeeping supervisor
- Report maintenance faults and damage to machines, furniture and fittings in all areas of the hotel to the maintenance department
- Establish and maintain standards and procedures of cleanliness standards for the entire hotel
- Assist the Housekeeping Manager in establishing and maintaining pest control, landscape schedules for all areas in the hotel
- Maintain consistent quality of plants and flowers for public areas and guest rooms according to hotel’s requirements
- Periodically run various reports Departures, Wait Status and communicate pertinent information to QA’s, to insure a smooth work flow
- QA as needed
- Patrol all floors to insure good work flow, checking housekeepers times and encourage them to up their pace if they are lagging or compliment them on outstanding work if they are working ahead of pace
- Verify all room statuses with QA at the end of the shift and make sure all room statuses are correctly entered into the computer prior to the end of their shift
- Responsible for the coordination of routine responsibilities of employees
- Ensure that trash/garbage removal meets with health, safety and sanitation regulations including receiving dock areas and the grounds surrounding the area
Qualifications for housekeeping supervisor
- Minimum one year in a supervisory or management housekeeping position required
- Ability to speak and read both English and Spanish preferred
- Possesses Leadership skills and ensure that staff members or workers are comfortable while working in the setup
- Must be able to work AM Shifts every day of the week
- Inventory checks of operating supplies guests supplies
- Assist the Housekeeping Manager to order supplies when running low
2
Housekeeping Supervisor Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of housekeeping supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for housekeeping supervisor
- Inspects guest rooms, conference rooms and public areas for sanitation
- Ensures that inspection norms set by the Executive Housekeeper are implemented and regularly adhered to
- Ensures that all documents, advertisement and information left or display in the rooms are updated and do not break the local rules and laws (morality and customs)
- Ensures that the use by customers of all equipment and devices is perfectly safe and risk-less
- Office operations to include opening the house / all other office operations
- Able to operate as an inspector on the floors
- Well versed in training program for all positions
- Forbes inspections and standards
- Supervise / train staff in the office
- Supervise / train staff on the floors
Qualifications for housekeeping supervisor
- Familiarity with cleaning products and equipment cleaning techniques
- Good knowledge in English (speaking, reading and writing)
- Good administrative skills with computer knowledge
- Ability to perform daily routine job tasks according to the policies and procedures established
- Ability to identify operational challenges are an added advantage
- Prepare cleaning checklist (all areas) to use for cleaning supervisions
3
Housekeeping Supervisor Job Description
Job Description Example
Our company is searching for experienced candidates for the position of housekeeping supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for housekeeping supervisor
- Responsible for the supervision of the daily work assignments of Room Attendants who maintain sanitary and hygienic areas of all hotel public areas
- Ensures that all department staff performs duties in accordance with hotel policy
- Trains all new staff and provide regular training to Room Attendants to improve job performance and meet hotel service standards
- Demonstrates to all Room Attendants how to perform each task in job description according to hotel service standard
- Provides current information to Room Attendants and guests about hotel facilities, services and special events
- Ensures high standards of personal appearance and hygiene with clean and pressed uniforms as per hotel policy for all Room Attendants
- Ensure all operational procedures, Lost and Found procedures are followed through
- Responsible for training and development of the talents in the department
- Implement strategies aimed at cost minimisation, productivity maximisation without reduction of consistency and Quality Standards
- Monitor and review Quality Standards for the Department
Qualifications for housekeeping supervisor
- Make maintenance work request for room item in need of repair and follow up to make sure work is well completed
- Take note all the Lost & Found items to be recorded on the Logbook (detailed time, date, place, finder)
- Responsible for monthly inventory
- Responsible for associates Trainings (basic, on the job, technical)
- Responsible for all H.K cleaning Materials & Equipment (maintenance)
- Monitor all H.K Associates performance (to be reviewed by the Asst
4
Housekeeping Supervisor Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of housekeeping supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for housekeeping supervisor
- Inspect cleaned rooms after the GRA has assigned a room as clean and vacant to insure standards of cleanliness are met
- Inspect supply levels of all floor closets
- Communicate additions to changes to the assignment sheets as they arise throughout the shift
- Create 100% guest satisfaction by providing Yes I Can! genuine hospitality and by exceeding guest expectations and /or correcting mistakes
- Works in co-ordination with Assistant Housekeeper in providing orientation to Room Attendants
- Confirms daily arrivals in occupancy report to determine allocation of tasks for Room Attendants
- Supervises a high standard of hygiene and sanitation throughout all service areas
- Responsible for the immaculate appearance of all areas of his responsibility and cares in particular for all details
- Assists with performance appraisals of all Room Attendants and prepares guidelines and time frames for improvement
- Participates in all staff and training meetings when directed by Executive Housekeeper
Qualifications for housekeeping supervisor
- A positive attitude and friendly personality
- The ability to manage a team
- Understanding of the department reports
- Minimum of three (3) year progressive supervisory experience in environmental services, required
- Housekeeping supervisory experience in a hospital environment
- Previous Leadership preferred
5
Housekeeping Supervisor Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of housekeeping supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for housekeeping supervisor
- Issues and controls availability of room keys
- Checks and cleans all safety systems in assigned working areas
- Ensures all equipment and machinery is cleaned and maintained in good condition and stored correctly
- Submits to Assistant Housekeeper regular reports on required equipment repair
- Respond to guest requests and immediately handles problems and complaints regarding the care of guestrooms
- Responsible for the careful and adequate use and maintenance of equipment
- Reports any health and safety hazards to Assistant Housekeeper
- Performs any other duties when assigned by Assistant Housekeeper or Executive Housekeeper
- Handle Guest requests and complaints with care and follow up effectively to enhance Guest satisfaction
- Monitor room status VIP/DND etc and effectively communicate room status and release rooms to the Front Office Department to maintain a efficient operation
Qualifications for housekeeping supervisor
- It is your responsibility to ensure the team clean and maintain high standards in guest bedrooms and in guest areas on a day-to-day basis
- The housekeeping supervisory team should provide leadership and create an empowering culture where a housekeeping room attendant ensures that we always give our guests unique and fabulous options to make the most of their time and their trip to make their stay unique
- 3 plus years of experience in hospitality, RV experience preferred
- Are detail oriented and hands on
- A true people's person
- The successful candidate will be offered a range of hours and shifts