Room Attendant Job Description

Room Attendant Job Description

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Room attendant provides care and cleaning of specific equipment, stocking of supplies and equipment, and the transportation of patients, supplies and equipment.

Room Attendant Duties & Responsibilities

To write an effective room attendant job description, begin by listing detailed duties, responsibilities and expectations. We have included room attendant job description templates that you can modify and use.

Sample responsibilities for this position include:

Notify electronic system when service is complete so rooms may be sold or occupied
Remove trash, soiled linen, and take to appropriate area for pick up
Laundry, pressing and folding, towels, linen
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash May include cleaning of kitchen area, room refrigerator, oven, coffee maker, cups, glasses, silverware
Clean guest rooms, storage areas and corridors as allocated
Report any lost property following correct
Ensure all department equipment is maintained to a high standard
Ensure the security of keys and guest rooms at all times by adherence to security procedures
Previous experience in a similar role within a Hotel environment
Ability to demonstrate exceptional customer service

Room Attendant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Room Attendant

List any licenses or certifications required by the position: AED, CPR, BLS, MRPT, TIPS, TABC

Education for Room Attendant

Typically a job would require a certain level of education.

Employers hiring for the room attendant job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in General Education, Education, Business, Nutrition, Associates, Technical, Supervision, Graduate, Accounting, Math

Skills for Room Attendant

Desired skills for room attendant include:

General cleaning principles
Use of cleaning products and operation of standard cleaning equipment
Floor plan
Seat numbers
Service times and menu
Table numbers
Microsoft Office applications
Systems
Chemical cleaning agents and operation of various cleaning equipment
Proper maintenance and use of equipment

Desired experience for room attendant includes:

Ability to work quickly while maintaining a close attention to detail
Must possess the ability to handle multiple tasks at once
Maintain high energy for long periods of time
Candidate must possess at least a Primary/Secondary Level
Basic verbal and reading knowledge in English
To be service orientated

Room Attendant Examples

1

Room Attendant Job Description

Job Description Example
Our growing company is looking for a room attendant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for room attendant
  • Ability to work a flexible roster, including weekends, evenings and Public Holidays
  • Clean closets on checkout rooms, removing dust and debris
  • Open all drawers/doors in checkout rooms and remove items left behind by guests
  • Ensure presence of fire safety and DNDS signs
  • Record no service requests and do not disturb rooms on your Room Assignment list
  • Cleaning Guest Rooms – clean guest rooms with consistency, according to the Inn and AAA 4 diamond standards
  • Receives moderate to limited supervision working from objectives set by supervisor
  • Ensures that superior guest service is provided through fast, flawless, and spotless
  • Clean, dust, polish and service guest rooms daily in accordance with hotel procedures
  • Greet any and all guests pleasantly and enthusiastically
Qualifications for room attendant
  • To be courteous and professional when attending to guests
  • Entry Level are welcome to apply
  • While performing the duties of this job, the cast member is frequently required to stand
  • While performing the duties of this Job, the cast member is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals
  • Required to bend, stoop, lift and reach high and low areas
  • Able to communicate with guests and co-workers
2

Room Attendant Job Description

Job Description Example
Our company is searching for experienced candidates for the position of room attendant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for room attendant
  • Provide necessary linen and amenities to guests in accordance with the standards
  • Leave the guest room in uniform arrangement as determined by the management team and make sure the door is closed and the room is locked with lights off
  • Maintain clean and well organized cart
  • Maintain proper uniform standards
  • Restock at end of shift and organize the linen closet to prepare for the next day
  • Proper follow up of HK SOPs
  • Must comply with all fire evacuation procedures and first aid trainings
  • To attend proper trainings and have best conduct at work
  • At least one year’s experience as a Room Attendant is preferred
  • Maintain pars established in all guest rooms for linens, supplies and furniture
Qualifications for room attendant
  • Ability to frequently ascend and/or descend ladders, stairs and ramps
  • Scheduling flexibility in being able to work during the week and on weekends/holidays during the daytime hours
  • Ability to take and pass all training provided and required by the housekeeping department to complete daily operational duties
  • Must be able to understand the English language
  • Ability to stand, walk, sit, bend, stoop and kneel, and continuously perform essential job functions
  • Must be able to clean up to 15 rooms per shift
3

Room Attendant Job Description

Job Description Example
Our company is searching for experienced candidates for the position of room attendant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for room attendant
  • Previous experience in a similar role within a Resort/Hotel environment
  • Able to push a cart of approx
  • Must be able to clean rooms in the allotted time frame of 36 minutes average
  • Servicing a set number of guest rooms each day to the standards required
  • Reporting any damaged or missing items to the Floor Supervisor
  • Carrying out guest requests such as extra beds, pillows, bathroom supplies
  • To assist Room Attendants and the housekeeping department to ensure departmental standards are followed
  • To maintain the inventory in the Housekeeping closets
  • To collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
  • Responsible for training Room Attendants, Housepersons, and Self-Inspectors to maintain 5 Star / 5 Diamond standards
Qualifications for room attendant
  • Exposure to typical chemicals used in hotels
  • Use vacuum and other housekeeping related equipment
  • Ability to work 5 days a week including weekends and holidays
  • Able to work schedule with varying number of hours per week
  • Some high school education
  • Must have a flexible work schedule that includes weekends and holidays
4

Room Attendant Job Description

Job Description Example
Our company is looking to fill the role of room attendant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for room attendant
  • Receives room list from supervisor
  • Responsible for cleaning 15 rooms within eight hour shift
  • Ability to clean and fully stock Housekeeping carts weighing up to a minimum of 100 lbs and up to 140 pounds to completely supply and clean assigned rooms
  • Cleans bathrooms on assigned floors
  • Cleans and makes beds
  • Cleans entire room
  • Sweeps patio, clean outside table and chairs
  • Sweeps and mops bathroom
  • Vacuums entire room
  • Checks under mattress and under bed for forgotten item, if checkout
Qualifications for room attendant
  • Must be able to recognize situations which may involve guests that require immediate supervisory attention
  • Must know and use reasonable care for the safety and security of the guests
  • Two years experience in housekeeping is strongly preferred
  • Ability to speak English to the guests' and associates' understanding
  • Part Time availability including weekends and holidays
  • Average command of English Language
5

Room Attendant Job Description

Job Description Example
Our company is growing rapidly and is hiring for a room attendant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for room attendant
  • Makes sure all checkouts have a “Make up Room” sign and a Room Service menu
  • Sprays air freshener in room
  • Good attention to personal presentation
  • Accountable for cleaning guest rooms including bathroom and the cleanliness of guest corridors, linen pantries and service rooms on assigned floors
  • To provide efficient housekeeping services to hotel guests with the standards set by the Hotel
  • Cleans and supplies assigned rooms/areas
  • Provide clean, neat and functional guest rooms in accordance with the policies, standards and guidelines established by Shangri‐La Hotel and Resorts and the hotel
  • Anticipate guest’s preferences and provide high-standard of guest service
  • Conduct duties in a courteous, safe and efficient manner, in accordance with St
  • Greet any and all guests with a proper salutation
Qualifications for room attendant
  • Previous experience in housekeeping within a hotel or commercial cleaning environment, is preferred
  • Hold the legal right to work in New Zealand
  • Part of Housekeeping team
  • Employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 of Chapter XVIII of the Los Angeles Municipal Code
  • Provide flexibility in work schedule and availability, including the ability to work overtime, weekends, and holidays as required by business needs
  • Be detail-oriented and well organized when completing work assignments

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