Housekeeping Attendant Resume Samples
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Housekeeping Attendant Resume Samples
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CH
C Heathcote
Chaya
Heathcote
393 Veum Knolls
New York
NY
+1 (555) 996 1601
393 Veum Knolls
New York
NY
Phone
p
+1 (555) 996 1601
Experience
Experience
Dallas, TX
Housekeeping Attendant
Dallas, TX
DuBuque-Emmerich
Dallas, TX
Housekeeping Attendant
- Carrying, lifting or pulling items weighing up to 75 pounds
- Sanitizing beds and turns mattresses weekly, and makes the beds
- Packing totes for Ho-star service
- Ensuring smooth operations of Housekeeping operations
- Dusting furniture, equipment, walls, light fixtures daily, disinfects all dining room furniture and other surfaces
- Planning and organising
- Planning and organizing
Los Angeles, CA
PM Housekeeping Attendant
Los Angeles, CA
Gusikowski-Smitham
Los Angeles, CA
PM Housekeeping Attendant
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous and helpful to the guests and co-workers at all times
- Keep work cart orderly and properly stocked at all times
- Perform turndown service
- Proper utilization of equipment, supplies and guest amenities
- Thorough cleanliness of rooms, balconies and room furnishings
- Thorough cleanliness and sanitation of guest bathrooms
present
Boston, MA
Housekeeping Attendant, Housekeeping
Boston, MA
Lockman and Sons
present
Boston, MA
Housekeeping Attendant, Housekeeping
present
- To clean each guest rooms and bathroom thoroughly. Make the necessary arrangements in guest rooms and to replenish guest supplies
- To fill the room report correctly marking the room status and the time cleaned
- To know hotels policy relating to fire, hygiene, health and safety
- To clean and store cleaning equipment in its proper place
- To report to the Team Leader of any unusual incidents, complaints, un-authorized persons in guest rooms, missing or damaged hotel properties and lost & found items
- To collect and sign for the floor master key and room report from the housekeeping office and return them at the end of the shift
- To attend to the guests requests and queries courteously and promptly in the course of duty
Education
Education
Bachelor’s Degree in Product Knowledge
Bachelor’s Degree in Product Knowledge
The University of Alabama
Bachelor’s Degree in Product Knowledge
Skills
Skills
- Highly responsible & reliable
- Excellent attention to detail
- Ability to work on their own or in teams
- A commitment to delivering high levels of service with attention to detail
- Ability to work cohesively with fellow colleagues as part of a team
- Flexible and reliable
- Excellent communication and organizational skills
- Trustworthy and reliable
- Good oral and written communication
- A positive attitude and good communication skills when interacting with Guests
15 Housekeeping Attendant resume templates
Read our complete resume writing guides
1
Housekeeping Attendant Resume Examples & Samples
- Detail cleaning, mopping, , sweeping, emptying trash, replacing trash liners, wiping down areas, cleaning up spills and fluids, floor maintenance and other miscellaneous cleaning functions
- Follow procedures and daily cleaning routines as assigned
- Report damage or areas that need further attention to Management
- Interact in a professional manner when dealing with building staff, clients, guests, supervisors and coworkers
2
Housekeeping Attendant Resume Examples & Samples
- A minimum of three (3) shifts [8-hour shift] per month of department needs if available
- One (1) of the required shifts must consist of a weekend shift (Saturday or Sunday)
- One (1) holidays per calendar year required
3
Housekeeping Attendant Resume Examples & Samples
- To be changed and ready for work at appointed time as shown on Rota. Ensuring your uniform and badges are worn as to Hotel standards. If you are sick, ring in before duty commences and speak to the Duty Housekeeper / office co-ordinator
- To collect Room Allocation List and appropriate section key. To sign for your key and be responsible for that key during your shift. Never loan your key to anyone, even a work colleague. Return and sign key back in before leaving the hotel
- To be responsible for the presentation of your trolley during the shift. Ensure it is kept neat, tidy and stocked with the correct amount of guest supplies and linen. Making sure your trolley is not causing any hazard or obstruction
- To make sure that your trolley does not damage the corridor in anyway
- To be fully conversant with standard cleaning procedures and the correct usage and dosage of each cleaning chemical. To be aware of and adhere to Health and Safety Regulations and to ensure that these are complied with at all times
- To clean and supplies all assigned guestrooms and bathrooms to the JW Marriott Dubai standard / Brand standards
- To ensure that the linen is to the correct standards
- To replenish all bedroom and bathroom supplies, e.g., Soap/Shampoo to Hotel standards
- To provide a turn down service to the JW Marriott Dubai standards
- To carry out spring cleaning of the bedrooms
- To check and charge the guest for items used in the store and to refill the store
- To be able to make up cots and extra beds. (If required to do so)
- Inform your Team leader / office co-ordinator of any room discrepancies, extra departures, and extended stays. (The Team leader will also inform you if there is changes)
- To report any breakage’s and lose to your team leader
4
Housekeeping Attendant Resume Examples & Samples
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the
- Kitchen area, room refrigerator, microwave, coffee maker, dishware, etc
- When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor
- Report needed repairs or unsafe conditions to supervisor
- Handle all lost and found items according to established procedures
- Ensure compliance with federal, state and local laws regarding health and safety services
- Some previous housekeeping experience preferred
- Previous background from the extended stay industry preferred
- Carrying, lifting or pulling items weighing up to 75 pounds
- Will be required to regularly use commercial cleaning chemicals
- 401(k) Retirement Plan
- Sonesta Hotels & Other Outlets Discounts
- Educational Assistance
5
Housekeeping Attendant Resume Examples & Samples
- To consistently offer professional, friendly and engaging service
- To clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
- To maintain proper usage of cleaning supplies and equipment
- To update and record all cleaned rooms
6
Housekeeping Attendant Resume Examples & Samples
- Cleans and maintains areas of responsibility according to set standards and procedures
- Replenish guest supplies
- Ensure guests requests are promptly and courteously met
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness and repair
- Maintain a section room report as well as a daily productivity report
- Reports lost and found articles to the housekeeping office immediately
- Handle guest complaints, reporting them to Supervisor immediately
- Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Comply with hotel’s health, safety and hygiene policy
- Adhere to personnel grooming and hygiene standards
- Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
- Fully understands the difference in guest levels (VIPs) and Room Categories
- Must adhere to all Lost and Found procedures
7
Housekeeping Attendant Resume Examples & Samples
- Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements
- Clean guest rooms by category priority
- Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely
- Service assigned guest rooms
- Inspect condition of bathrobes and replace soiled/damaged ones
- Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and. placement of hangers, extra blanket/pillow and luggage rack
- Dust and polish all furniture
- Open all drawers/doors in check-out rooms and remove items left by guest guests inside
- Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor
- Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions
- Dust pictures, frames and mirrors
- Set correct time on clock; correct TV channel; correct movie rental insert
- Clean all lamps and light switches; check for proper working order
- Remove dust, spots and smears from windows, ledges and frames
- Remove dust, grease and smears from telephones and reposition properly
- Remove dust smudges and spills from mini bar (including doors and shelves; ensure it is plugged in and securely locked
- Remove trash, debris and cobwebs from balcony/patio
- Inspect condition of planters and plants; remove debris
- Remove dust, stains and marks from all baseboards, ledges and corners
- Vacuum carpet in guest room
- Update status of rooms cleaned on assignment sheet
- Ensure security of any assigned guest room keys
- Report any damages or maintenance problems to the Supervisor
- Turn over any lost and found items from guest rooms to the Supervisor
- Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees
- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data
8
Housekeeping Attendant Resume Examples & Samples
- Ensuring smooth operations of Housekeeping operations
- Responsible for making guest rooms and surrounding areas clean and orderly
- Ad hoc duties as per assigned
9
Housekeeping Attendant Resume Examples & Samples
- Provides assistance to Room Attendants
- Cleans windows in C/O rooms daily
- Empties dirty linens from maid carts
- Cleans elevator landings on guest floors, ice machine areas, fore exits stairs and guestroom corridors
- Takes linens and distributes to floors
- Takes iron boards and irons to guests when requested
- Takes rollaway beds to guests when requested
- Is responsible for high dusting, heavy vacuuming and general cleaning
- Responsible for the care and upkeeps of all equipment
- Distributes monthly magazines to Room Attendants for placement in rooms
10
Housekeeping Attendant Resume Examples & Samples
- Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
- Respond quickly to Guest requests, when rational, with accommodations that may enhance their experiences with the hotel, i.e. extra pillows, extra beds, bathroom supplies
- Committed to delivering exceptional guest service
- Smart and tidy, in appearance
- Flexible and reliable
11
Housekeeping Attendant Resume Examples & Samples
- Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
- Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
- Check the uniforms and send for c leaning and / or repair
- Makes monthly closing of Laundry expenses and provision of same
- Previous experience in Laundry
- Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
- Excellent standards of clean
12
Housekeeping Attendant Resume Examples & Samples
- Rules, regulations, policies, procedures of division and work unit
- Cleaning and sanitizing procedures
- Cleaning agents and chemical reactions when solutions are mixed
- Safety procedures
- Cleaning supplies storage and rotation
- Operating powered cleaning/laundry equipment
- Mixing and diluting cleaning solutions
- Prioritize time and tasks
- Understand instructions
13
Housekeeping Attendant Resume Examples & Samples
- Upholds KP's Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
- Cleans equipment, surgical areas, storage areas, furniture & beds
- Cleans spills & flooded areas
- Deep cleans, sanitizes rooms, mattresses, vents, & bathrooms
- Operates electrical cleaning equipment
- Strips, cleans, & polishes floor & wall surfaces vacuum carpet areas
- Dilutes cleaning solutions
- Collects & disposes of waste including bio-hazardous medical waste according to Policies & Procedures, ensures bio-hazardous waste is stored & locked in approved areas
- Coordinates housekeeping functions w/ other departments
- One (1) year of experience in environmental services department in an acute care setting preferred
- Experience within Environmental Services in a Medical Center environment preferred
- HS Diploma/GED preferred
- Ability to communicate & follow directions in English
14
Housekeeping Attendant Resume Examples & Samples
- Maintains floor & other surfaces by independently operating, electric washing, stripping, waxing, polishing, & vacuuming equipment, making adjustments to control & operation techniques to obtain optimum results
- Performs all general cleaning duties in assigned work area such as offices, lobbies, lounges, restrooms, examination rooms, patient rooms, & special procedure rooms by dusting, sweeping, scrubbing, mopping, & vacuuming using approved procedures, materials & equipment
- Inspects assigned area to ensure compliance w/ department standards; assures security; reports deficiencies
- Replenishes dispensers for such items as soap, hand towels, toilet tissue, & toilet seat covers in assigned area
- Properly disposes of all refuse generated such as paper, patient foamites, needles, syringe IV tubing, glass, pressurized cans, isolated trash, & other items by depositing in appropriate receptacles through specified procedures
- Transports & disposes of soiled linen in proper areas through approved methods
- Cleans & maintains all receptacles & replaces w/ proper size, type, & color of plastic liners as needed
- Moves equipment/furniture; removes & hangs drapes & cubicle curtains
- Cleans equipment such as wheelchairs, gurneys & hamper holders according to established procedures
- May perform other routine duties assigned such as: moving & delivering materials throughout the facility; patient checkout procedures by sanitizing beds, mattresses, furniture & unit w/ approved materials through specified procedures & makes up bed w/ fresh linen in specified manners
- Participants in staff development within the department & in courses required by the medical center
- Establishes & maintains courteous, cooperative relations when interacting w/ other personnel
- Health Plan members & the public
- Assume other activities & responsibilities from time to time as directed
15
Housekeeping Attendant Resume Examples & Samples
- Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
- Clean rooms and bathrooms, performing any combination of the following duties
- Keep fire exits and stair ways clear of any obstruction
- Check and report any maintenance work required immediately
- Pick up any litter from corridors and pathways
- Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
- Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
- Replenish bathroom supplies and room supplies
- Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
- Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
- Remove Room Service tray and trolley from guestroom and corridors
- Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
16
Housekeeping Attendant Resume Examples & Samples
- May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware etc
- Notify supervisor/coordinators when service is complete by punching rooms in phone system
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
- Follow all of GDM and Forbes standards to each room every single day/night
- High School graduate or equivalent is preferred
- Understand and comply with all company and departmental rules and regulations, policies and procedures
- Skill in establishing and maintaining effective working relationships with staff and guests
- Able to communicate both written and verbally
- Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot and challenging work environment
- Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods. This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers
17
Trainee Housekeeping Attendant Resume Examples & Samples
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
- Clean public and other assigned areas
- Manage guest requests in a timely and efficient manner
18
Housekeeping Attendant Resume Examples & Samples
- Possess good physical stamina & be able to endure long periods of time on feet
- Ability to do moderate to heavy lifting required
- Ability to read & follow basic work instructions required
19
Housekeeping Attendant Resume Examples & Samples
- Possesses good English, Maths and Psychometric abilities
- Passed O Levels
- Has 1-2 years of relevant experience in Five Star Hotels or Resorts
- Possesses aptitude and upward mobility
- Possesses finesse and personal flair
- Be part of a cohesive team with a singular focus on creating a memorable experiences for our guest and employees
- Have the ability to demonstrate your unique personality and service style while fulfilling the brand standards of the Four Seasons
- Be presented with competitive pay scheme along with a fair share of service charge on monthly basis
- Earn complimentary rooms nights based on your service period with the Four Seasons
- Be provided shared furnished accommodation
- Have the opportunity of staying fit by using our Employee Gym & outdoor sports facilities
- Be able to spend leisure time in our Employee Lounge equipped with foosball table, pool table, table tennis, PS4 & TV
20
Housekeeping Attendant Resume Examples & Samples
- Pleasant personality, energetic and well-built
- Good communication skills / English language is a must / Other language would be an advantage
- Highschool Graduate
- An experience in a hotel will be an advantage
21
Housekeeping Attendant Resume Examples & Samples
- Works on a wide range of handy work regularly or intermittently in an assigned area or in many areas as specified by the Executive or Assistant Housekeeper
- Transports stocked maid carts to appropriate floors, stocks carts with linens at prescribed times and returns carts to Housekeeping at shift's end
- Tends Hotel compactor(s) in loading and unloading cycles; handles garbage pickup and preparation for street pickup. Collect and bring recyclables to basement
- Loads soiled linen to laundry service truck, unload clean linens on arrival and stocks storeroom; also receives and unloads other supply items delivered
- Moves or assists in the moving of furniture to and from suites and offices, sets up and takes down meeting rooms or function rooms and handles crib and rollaway requests (assist with preparation when necessary.)
- Does both heavy and light cleaning to maintain the appearance of assigned areas such as the lobby, guest rooms, offices, street area, public restrooms, elevators, stairwells, hallways and the Housekeeping facility by sweeping, vacuuming, washing and polishing
- Shampoos and/or spot clean carpets and furniture manually or by machine as designated, or in assigned areas
- Washes sheers, cleans sconces, and arranges for the dry cleaning of drapery and other window treatments which includes take down and setup as designated, or in assigned areas
- Maintains and washes all windows, mirrors, picture glass and wall surfaces on an assigned or planned basis
- Keeps Housekeeping supply inventory under control, distributes all paper goods and acts as a messenger on an on-call basis
22
Housekeeping Attendant Resume Examples & Samples
- Cleans guest rooms and other assigned areas. Operates cleaning equipment, e.g. vacuum cleaner, waxer and polisher. Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode, floors and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Disinfects dishes, utensils and cookware
- Continually communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department
- Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift
- Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, sleep-outs, extra guests, unauthorized pets, and any other unusual circumstances
- Cleans vacuums and mops corridors, stairways, guest laundry, patios and balconies. Shampoos rugs/carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment
- Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture. Maintains cleanliness and order of storage rooms
- Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. - Patrols parking lots, outside passage ways, sidewalks and removes trash and debris as required
- May be required to load and unload trucks/vans. Assists with the receipt of merchandise from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands
- Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where it was found. - Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing prepackaged breakfast items by assembling "take-out" breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour
- May be required to assist with set-up and breakdown of chairs and tables used during special event, and clean immediate and surrounding area upon the conclusion of the event
- Greets a guest with pleasant acknowledgement when seen within 10 feet
- Complete all required safety / security training. - Maintains a clean and safe environment
- Required to obtain certain certifications as necessary in connection with performing job duties
23
Female Housekeeping Attendant Resume Examples & Samples
- Restock and maintain trolley on daily basis
- Hotel experience
- Experience in a similar position
24
Housekeeping Attendant Resume Examples & Samples
- Performs daily deep cleaning of guestrooms, storage areas and laundry areas as assigned
- Obtains vacancy, arrivals and departures reports and special requests for rooms and adheres to them whenever possible
- Checks for items that are not operable and/or in need of repair and reports such items to Operations Manager
- Replenishes all supplies and amenities in guestrooms as required
- Transports trash and waste to proper disposal area
- Assists with monthly linen and supply inventory and laundry when requested
- Follows lost and found procedures
- Greets guests, responds effectively to guest concerns and requests. Follows up to ensure guest satisfaction
- Works closely with Front Desk in keeping room status reports up to date through notification of all check outs, late check outs, early check-ins, new reservations, room moves, special requests, stay overs and room availability
- A minimum of one year experience in customer service or hospitality industry
- Provides a professional image at all times through appearance and dress
- Able to work well independently with little supervision
- Promote positive relationships in communication and cooperation with all coworkers and guests
- Strong attention to detail to ensure room cleanliness standards are met
- Ability to learn and follow all safety, emergency and accident prevention procedures
- Must be fluent in English, ability to read and write
- Must be able to have flexible schedule, which includes nights, weekends and holidays if needed
25
Housekeeping Attendant Resume Examples & Samples
- Moping, cleaning, waxing, disinfecting and maintaining all floor finishers; cleans and sanitizes bathrooms; replenishes supplies, scrubs walls, inside windows and ensures excellent sanitary conditions
- Sweeping and hosing down patios and front entrance walks; cleans building exterior, and washes windows
- Sanitizing beds and turns mattresses weekly, and makes the beds
- Dusting furniture, equipment, walls, light fixtures daily, disinfects all dining room furniture and other surfaces
- Cleaning and maintaining housekeeping equipment
- Knowledge of proper usage and maintenance of various cleaning equipment
- Knowledge of cleaning procedures
- Knowledge of infection control principles
- Knowledge of safety procedures for various tasks and use of equipment, and operation of various pieces of cleaning equipment, floor machines and vacuums skills
- Skills in reading, understanding, and writing instructions, supply order forms, etc
- Ability to communicate with home staff
- The ideal/preferred candidate will have housekeeping experience
26
Housekeeping Attendant Resume Examples & Samples
- Increase guest loyalty and return business by ensuring all guests receive exceptional service
- Resolve guest complaints/concerns/issues using Make It Right principles
- Servicing guest rooms to the highest standard including personalised service
- To maintain corridors, linen rooms and service areas to the required Hotel standards
- To be aware of SALT scores and improve quality and productivity
- To ensure guests receive prompt, efficient and friendly service
- To report damage and faults to engineering and follow up
- To ensure all equipment (i.e. trolleys and vacuums) and guest supplies are properly maintained and secured at the completion of shift
- To be flexible with the changing needs of the business including business/occupancy levels, procedural changes etc
- Planning and organising
- Previous experience in a similar position
- A competitive industry wage
- Team member only room rates across Hilton properties worldwide
- Discounts of up to 50% on products and services in participating Hilton outlets
- Career development planning and opportunities
- Bupa private health discount
27
Housekeeping Attendant Resume Examples & Samples
- Make beds daily and change linen weekly or as required
- Must be able to clean up to 44 rooms Daily
- Assist with unloading, loading and putting away of supplies
- Clean all washrooms, shower rooms, boot rooms and common areas completely and thoroughly according to company approved methods and standards
- 1+ months of previous camp experience
- 1+ months of previous camp attendant or related experience
- First Aid/CPR certification is an asset
- CTS certification is an asset
28
Housekeeping Attendant Resume Examples & Samples
- Be Highly professional
- Have great communication skills
- Be motivated in achieving results
- Have attention to detail
- Achieve credibility in working environment
- Have good command in English (spoken and written)
- Have minimum 1 years experience in a 4* or 5* hotel
29
Housekeeping Attendant Resume Examples & Samples
- To plan a sequence of rooms for cleaning according to room status
- To clean each guest room and bathroom thoroughly. Make the necessary arrangements in guest rooms and to replenish guest supplies
- Ensure that there are always sufficient guest amenities and these are replaced when necessary
- To ensure that all equipment and materials in Guest Rooms are in a good condition and in working order at all times replacing where necessary
- To remove room service trays from rooms and place at designated point ready for collection
- To inspect all facilities, furniture and fixtures and report any damage to the Team Leader for action and follow-up
- To provide Turn Down service as per the standard required by the hotel
- To attend to the guest request and queries courteously and promptly in the course of duty
- To report to the Team Leader of any unusual incidents, complaints and for any room discrepancies in Room Status
- Attend all training sessions as required
- To report any suspicious personnel or items on the floor to the Duty Manager
- To ensure the security of all guest bedrooms by never leaving room doors open and unattended
- To use cleaning materials, operational materials and equipment efficiently to reduce wastage
- To use chemicals as directed by management and in line with regulations as demonstrated during training
30
Housekeeping Attendant Resume Examples & Samples
- Provide cleaning service to guest rooms and respond to guest requests ensuring maximum guest satisfaction in accordance to Pullman standards
- Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance
- Ensure that all requests by guests are attended to
- Be responsible for the care and maintenance of his/her work store, trolley and all equipment and ensure that all equipment and materials are left in the same place and correct manner at the end of each shift
- Advise the office of any lost property and valuable and return these to the office as soon as possible
- Report any guest complaints, incidents or suspicious circumstances on the floor to the Housekeeping Supervisor
- Know how to decorate the bed for honeymoon or wedding and how to fold towel in some animals
- Know how to make flower arrangement in case needed
31
Housekeeping Attendant Resume Examples & Samples
- Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms, public space, and other property areas as assigned. Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards
- Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required
- Patrols parking lots, outside passage ways, sidewalks and removes trash and debris as required
- Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where it was found
- Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing prepackaged breakfast items by assembling "take-out" breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour
- Complete all required safety / security training
32
Housekeeping Attendant Resume Examples & Samples
- To report any loss, damaged or badly soiled linen to the Assistant Laundry manager or your team leader / office co-ordinator
- To assist in the linen and bedroom inventory
- To report to your team leader / office co-ordinator any maintenance faults or hazards in bedrooms, bathrooms, corridors or equipment immediately
- To report to your team leader / office co-ordinator any damaged fixtures and fittings which need replacing
- Maintains your department area safe, hygienic and presentable state at all times and to report any damage to furniture, fittings and equipment to your team leader
- Make sure that your corridor is clean and tidy free from all items before you leave your corridor
- To remove all linen and rubbish to the correct areas at the end of your shift
- To make sure trolleys, vacuum cleaners and cleaning buckets are cleaned and re-stocked correctly and stored away at the end of your shift
- Attends meetings and training sessions/ courses that may be beneficial to you and your department on request from your Team leader or manager
- To be aware of and carry out all Hotel Security Procedures regarding bedrooms, and guest property
- To report any suspicious person(s) or packages immediately to the duty housekeeper or office co-ordinator
- To be aware of the Health, Safety and Hygiene Regulations at work as laid down in the Hotel standards manual
- To take correct action in the event of a fire. Demonstrates a working knowledge of fire prevention and to ensure that staff follow the hotel evacuation procedures on hearing the alarm
- To report to your team leader / office co-ordinator any guest comments/suggestions or complaints as laid down in the Hotel standards / Training File
- To maintain a cheerful and polite attitude to our guests and colleagues at all times and to use the guests name if known. Refer guest to another member of staff who can help them if you are unable to
- Co - operate and communicate with other associates , supervisors and management to ensure effective team work and high morale
- To carry out any other reasonable task as requested by your team leader / office co-ordinator, e.g., Public areas
33
Housekeeping Attendant Resume Examples & Samples
- High School level eduction
- At least 1 year experience working at a 4 or 5 star hotel in Housekeeping
- Familiar at working with housekeeping chemicals & equipment
34
PM Housekeeping Attendant Resume Examples & Samples
- Perform turndown service
- Work in Laundry Area & perform laundry attendant duties as needed
- Keep work cart orderly and properly stocked at all times
- Inspect room linens before placing in rooms and return below standard pieces to Housekeeping
- Proper utilization of equipment, supplies and guest amenities
- Thorough cleanliness of rooms, balconies and room furnishings
- Practice safety standards at all times
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Housekeeping Attendant Resume Examples & Samples
- Promote excellent Guest/employee rapport by completing all requests promptly, efficiently and professionally. Assists guests with any questions or concerns in a professional and efficient way. Interact with guests and address their needs
- Promotes and demonstrates LEGO’s and Merlin’s culture and core values through words and actions
- Clean all assigned areas in accordance with the established standards of cleanliness and SOPs
- Maintain all public areas as assigned. Keep the hotel surroundings free from trash. Remove trash from Restrooms and Offices
- Maintain all floor/carpet/doormat care needs within the hotel. Perform spotting or shampooing of carpets as requested
- Wash walls and ceilings, move and arrange furniture, and turn mattress if necessary. Clean rugs, carpets and upholstered furniture using a vacuum cleaner, broom and shampoo machine
- Sweep, mop, scrub, wax, and polish floors
- Clean all mirrors, inside of windows, wipe and dust all surfaces
- Cleans a guest room and bathroom, vacuum floor, and make beds when assigned
- Deliver guest requests to guest rooms like pack and plays, microwaves, refrigerators etc. in a timely and professional manner
- Maintain and stock housekeeping carts and caddies
- Assist with the washing, drying and folding of linens according to company quality standards. Responsible for sorting items by color, weight and fabric types and making sure items are washed in the proper machine cycle. Fold laundry materials by hand and machine such as sheets, pillow cases, wash cloth, towels, blankets and bedspreads
- Keep laundry room and linen/terry store rooms stocked, clean and orderly
- Responsible for maintaining a time schedule for cleaning of assigned areas. Complete all assigned projects in a timely manner. Acknowledge and turn in daily task assignment sheet upon completion
- Take responsibility for all chemicals and equipment assigned. Ensure all supplies are labeled correctly and in place. Maintain all equipment in safe, clean condition
- Follow all LEGOLAND Florida Resort policies, procedures, and service standards, OSHA standards and procedures, safety and sanitation policies, and key control procedures
- Responsible for signing in and out a Radio for interdepartmental communication
- Responsible for signing in and out for a Master Key to access guest rooms
- Support work efforts of other Housekeeping employees as directed
- Report all repair/maintenance needs to Housekeeping leadership
- Make recommendations to supervisor regarding improved methods and procedures in order to have a positive impact on guest/associate satisfaction
- Participate in the promotion of safety and security in assigned work areas
- Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate
- Ensure proper signage is in place when moping a floor, when appropriate, when required by company standards or policy, and/or when necessary to ensure a safe environment
- Assist with all general cleaning and rehabilitation projects as directed
- Requires at least 1 year of Hotel experience in housekeeping operations
- Strong guest services skills
- Ability to follow instructions, detail-oriented, professional attitude is required
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Housekeeping Attendant Resume Examples & Samples
- Assist in performing houseperson duties when required
- Responsible for organization of the refreshment center fridge
- Set up and stocking of carts & returning carts to floors
- Packing totes for Ho-star service
- Input, send out, receive and process staff and guest laundry to and from contracted laundry service
- Ensure excellent guest service standards are maintained with both the internal and external guest
- Perform any guest garment requests including repairs, pressing and alterations in the evening
- Closing duties include cleaning the housekeeping office, cardboard removal, paperwork & keys to front office & ensuring the housekeeping office is secured
- Follow Health and Safety guidelines of working safely
- Assisting other departments with cleaning as required
- Taking supplies to guests in an efficient manner while demonstrating excellent service
- Completely fluent English language skills; both verbal and written
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Housekeeping Attendant Resume Examples & Samples
- Ability to learn computer skills
- Ability to read, write, speak and comprehend basic English
- On-the-job training is provided
- This is an entry-level position that requires the ability to follow oral and written instructions
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Housekeeping Attendant Resume Examples & Samples
- Responsible for glassware washing of the guestroom glasses
- Load and unload the glass machines and put all items away in the correct places
- Responsible for stocking all glassware in appropriate places and to appropriate par levels
- Responsible for sanitizing ice machines on guest room floors
- Responsible for testing and cleaning smoke detectors in the guest rooms
- Responsible for stocking guest cabooses supplies to appropriate par levels
- Responsible for the adherence to Standard Operating Procedures (SOP’s) related to the Housekeeping department
- Responsible for the adherence to all Health and Safety Practices, Policies and initiatives
- Expected to adhere to all Fairmont Hotels & Resorts standards that relate to Hygiene and Grooming, Health and Safety, Fire, Accommodations, Guestroom Standards, Guest Interactions, Lost and Found and radio protocol
- Responsible for reporting all Maintenance Concerns as seen and alerting these to the Floor Supervisors or Housekeeping Manager
- Physically fit and able to push heavy carts
- Able to work well under pressure
- Able to work variety of highly detailed task throughout a single shift
- Able to work well independently with little Supervision
- Excellent communication and follow-up skills
- Must be a team player and demonstrate organizational skills
- Must be able to work well with other colleagues, from a variety of backgrounds
- To work laterally with departments to convey concerns and come to solutions
- Able to understand the English language, both orally and written as well as speak the English language clearly so as to communicate with Colleagues and Guests
- Must be able to make decisions individually and show problem solving ability
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Best Western Plus-hotel Housekeeping Attendant Resume Examples & Samples
- Greet customers as you see them, speak politely, and assist customers
- Sanitize and clean all restrooms
- Vacuum/mop all floors
- Restock all room amenities
- Assure all rooms are set up to company standards
- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc
- Maintain a safe facility and use safety first practices to remain accident-free
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Housekeeping Attendant Resume Examples & Samples
- Disposes of all trash in Clubhouse and offices
- Vacuums carpeting as needed in Clubhouse and offices
- Cleans restrooms are clean including duties such as vacuuming, emptying trash, wiping down or dusting all surfaces, scrubbing basins, shower walls and doors, toilets, and tile floors with damp rags and proper chemicals when applicable
- Replenishes all guest amenities, such as such as ashtrays, soaps and tissues, as needed
- Polishes fixtures and furniture
- Cleans windows
- Dusts furniture and shelves
- Sweeps and mops as needed
- Cleans vents
- Follows all safety policies and guidelines of the department, Company, State or Federal authorities
- Utilizes safety equipment as required
- Clean-ups bio-hazards according to proper procedures
- Performs all other job related duties as requested
- At least 3 months of related housekeeping experience
- Ability to withstand prolonged walking, standing, bending and kneeling, lift items and maneuver and maintain control of housekeeping cart
- Ability to work indoors and be exposed to various environmental factors such as, but not limited to noise, dust and cigarette smoke
- Professional appearance and demeanor
- Able to effectively communicate in English, in both written and oral forms
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Kitchen Hand / Housekeeping Attendant Resume Examples & Samples
- Experience in a fast paced commercial cleaning
- Basic English level
- Organises time and work efficiently
- Good level of fitness and ability to lift kitchen equipment over 10kg
- Willingness to work split shifts on a rotating 7-day roster, weekends and public holidays
- Reliable and punctual
- Minimum Commitment of a year
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Housekeeping Attendant Resume Examples & Samples
- Cleans and tidies rooms, bathrooms and common areas, applying the rules of hygiene and cleanliness and respecting both the procedures set up by the Floor Manager and the reference guidelines defined by the brand
- Makes hotel rooms and common areas look pleasant, creating harmonious arrangements
- Checks that equipment is in good working order, informing the Floor Manager of any anomalies
- Sorts and counts dirty linen items before sending to laundry
- Respects the hotel's instructions on sorting waste
- Respects guidelines on the use of cleaning products
- Handles hotel equipment, complimentary welcome gifts and room linen with due care
- Is responsible for cleaning and restocking the trolley every day
- Ensures that the corridors are clean and clear of obstacles
- Respects rules regarding hygiene, cleanliness and the safety of guest property
- Respects the hotel's commitments to the ""Environment Charter"" (saving energy, recycling, sorting waste etc) and meets Ibis' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme."
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Housekeeping Attendant Resume Examples & Samples
- We are looking for a candidate with a minimum of 1 year work experience as Housekeeping Attendant in a hotel or larger operation, preferably with experience in luxury international brands
- Good problem solving, communications and interpersonal skills should be your strength
- A motivated and hands-on personality with "eye for detail" would fit both the position and Hyatt´s organization culture perfectly
- Proficiency in English is very important
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Housekeeping Attendant / Housekeeper Resume Examples & Samples
- Ability to follow all safety procedures/standards and able to recognize and act in emergency situations
- Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
- Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise
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Housekeeping, Housekeeping Attendant Resume Examples & Samples
- Maintain high standard of personal appearance and hygiene at all time, report for duty punctually wearing correct uniform and provide a courteous and professional service to internal and external customers to ensure Jumeirah Standards are complied with
- Constantly being aware of the room status on assigned blocks and public areas and ensures that assigned blocks including the corridors, back of the house areas, stairways, and service pantries are kept safe and clean and to report any defects to team leaders to ensure that the cleanliness and the orderliness in the assigned areas are maintained at all times
- Ensure all equipment on assigned blocks is kept cleaned and good working order at all times in order to attain maximum life span of all housekeeping machines
- Ensure complete understanding of and adheres to the policy relating to fire, hygiene, health and safety to ensure accurate procedures are followed in case of emergency
- Ensure complete understanding in handling housekeeping cleaning chemicals and other equipment to guarantee safety while at work
- Ensure daily involvement in stocking and organizing supplies so certain adequate supplies are provided to hotel guests
- Refresh towels, linen, toilet amenities, room amenities, etc. to maintain a comfortable environment for all guests in the resort
- You must have a least 1 year experience as a Housekeeping Attendant in a 5 Start hotel or its equivalent
- You must be at least high school graduate or must have a formal housekeeping training certificate
- Should communicate English effectively
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Housekeeping Attendant Resume Examples & Samples
- Clean all public areas to the standards required
- Report any damaged or missing items to the Public Area Supervisor
- Complete deep cleaning projects, as required
- Answer any Guest inquiries, politely and efficiently
- Maintain equipment and work areas, including key security
- A commitment to delivering high levels of service with attention to detail
- A smart and tidy appearance
- A positive attitude and good communication skills when interacting with Guests
- A passion for being on a winning team
- Strong work ethic
- Previous Housekeeping experience
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Housekeeping Attendant Resume Examples & Samples
- To plan a sequence of rooms for cleaning accordingly to room status i.e. departures first
- To clean each guest rooms and bathroom thoroughly. Make the necessary arrangements in guest rooms and to replenish guest supplies. To ensure that there are always sufficient guest toiletries and these are replaced when necessary
- To know hotel’s policy relating to fire, hygiene, health and safety
- Fundamental school education
- Good spoken English
- Positive attitude with willingness to learn and grow
- Experience in a 5 star property is essential
- Ability in taking initiative and prioritizing
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Seasonal Housekeeping Attendant Resume Examples & Samples
- Maintain cleanliness of public areas including restrooms, lobbies, elevators, corridors, fitness centers, concessions, pool area, etc
- Clean and maintain assigned areas according to established procedures
- Use equipment and supplies properly and safely
- Report maintenance problems immediately
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Handy Person / Housekeeping Attendant Resume Examples & Samples
- A good work ethic
- Willingness to learn and apply this in the workplace
- The ability to work autonomously and part of a small team
- Previous maintenance experience ( preferred)
- The ability to work varied shifts including weekends and public holidays as required
- Good communication skills, both verbal and written. ( English essential)
- Routine room maintenance and hotel requests
- Scheduled cleaning of guest rooms in line with the maintenance checklist, e.g. removal and soaking of shower heads, cleaning of shutter blinds, cleaning of water features, cleaning of glass in balconies etc
- Painting when required
- General hotel maintenance such as changing light bulbs, checking air conditioners etc
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Housekeeping Attendant Resume Examples & Samples
- He/She is responsible in cleaning and servicing the allocated number of guest and other room assignment
- Contributes globally to guest satisfaction and Mercure's image through the quality of his/her work and exemplary behavior
- Helps foster customer loyalty by developing friendly and personalized relations with guests
- Respects guests' privacy while working (for example, by respecting the ""Do not disturb"" sign)
- Takes guests' behavior patterns into consideration, e.g. knows whether to replace bathroom linen or not
- Heeds any remarks made by guests and ensures follow-up"
- To report to exec-housekeeper with proper uniforms for daily briefs instruction
- Responsible to collect floor keys ( to be returned after furnished the duty )
- Responsible to collect room’s assignment to floor supervisor or to Exec-Housekeeper
- Responsible to the orderly setup of linens, towels as well as the stationery supplies and cleaning chemicals to their respective trolley
- To ensure the checked out rooms to be given priority prior to the arrival of the incoming guest
- To ensure all rooms areas, corridors and pantries as well as the service pantry toilet are keeps clean and tidy at all time
- Responsible to collect cleaning materials and guest supplies in housekeeping store
- Responsible to check room assigned either vacant or occupied especially the occupied DND rooms
- To ensure the VIP rooms was given special treatment prior to the arrival of the guest
- Responsible to keep up daily’s productivity report within the standard quality of service
- Responsible to handover immediately all lost and found to superior or to Exec. Housekeeper for safety and proper disposal
- Report suspicious behavior of guest to Supervisor or to Exec. Housekeeper
- Performs spring cleaning as required
- Is prepared to implement assigned tasks during emergencies such as fire and bomb threats
- Responsible for cleaning and polishing shoes as requested by guests
- Removes room service trays or trolleys from guest’s rooms
- Responsible to separate any torn linen encountered and bring down to the linen room at the end of the shift
- Respects recommended doses of cleaning products, thereby helping keep costs under control
- Ensures that the workplace remains clean and tidy by always respecting HACCP regulations
- Respects the instructions and safety guidelines for equipment used
- Applies the hotel's security regulations (in case of fire etc.)
- Respects the hotel's commitments to the ""Environment Charter"" (saving energy, recycling, sorting waste etc.)
- Sorts room linen in line with the hotel's procedures"
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Housekeeping Attendant Resume Examples & Samples
- Ensures guest services specified by superiors and guests requests are promptly and courteously met
- Maintains equipment in proper state of cleanliness and repair
- Maintains a section room report
- Reports and submits lost and found articles to superior immediately
- Records room status in allocated section accurately
- Adheres to personal grooming and hygiene standards
- Carry out valet services when required including delivery of linen or processing laundry orders
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Suburban Extended Stay-hotel Housekeeping Attendant Resume Examples & Samples
- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Other duties as assigned by your manager
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Housekeeping Attendant Sharp Memorial Hospital Resume Examples & Samples
- High School diploma, GED or equivalent experience preferred
- Ability to learn and use established techniques for the efficient and compliant completion ofduties
- Ability to present self in a highly professional manner to others and understands that honestyand ethics are essential
- Ability to maintain a positive attitude
- Ability to communicate with co-workers and other departments with professionalism andrespect
- Ability to maintain a professional relationship with all coworkers, vendor representatives,supervisors, managers, customers and client representatives
- Ability to provide clear directions and respond accordingly to employees
- Must have basic phone and computer skills (email, texting, etc.)
- Good attention to detail
- Adequate/reasonable oral and written communication skills
- Ability to work well alone and in a team
- Ability to use all relevant electronic and communication devices
- Knowledge of and proficiency in all OSHA and local requirements related to all assigned work
- Knowledge of proper and safe use of applicable custodial equipment
- Willingness to be open to learning and growing
- Appropriate maturity of judgment and behavior
- Maintains high standards for work areas and appearance
- Attends work and shows up for scheduled shift on time with satisfactory regularity in light of Sodexo time and attendance policy and/or client operating hours
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Housekeeping Attendant, Housekeeping Resume Examples & Samples
- To report for duty punctually wearing the correct uniform and name tag at all times
- To collect and sign for the floor master key and room report from the housekeeping office and return them at the end of the shift
- To clean each guest rooms and bathroom thoroughly. Make the necessary arrangements in guest rooms and to replenish guest supplies
- To inform Team Leader if flower arrangements and fruit basket needs replenishment
- To attend to the guests requests and queries courteously and promptly in the course of duty
- To fill the room report correctly marking the room status and the time cleaned
- To report to the Team Leader of any unusual incidents, complaints, un-authorized persons in guest rooms, missing or damaged hotel properties and lost & found items
- To re-stock the trolley for the next day
- To clean and store cleaning equipment in its proper place
- To stack all stocks in pantry neatly
- To know hotels policy relating to fire, hygiene, health and safety
- You must have previous experience working as Housekeeping Attendant or similar role in a five star hospitality environment
- At least high school graduate or must have a formal housekeeping training certificate
- At least high school graduate or degree in hospitality management
- Good English communication skills
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PM Spa Housekeeping Attendant Resume Examples & Samples
- Cleans floors, chairs, treatment rooms / areas, retail fixtures and cases, fitness equipment, and other furnishings and surfaces in assigned areas
- Ensures that paper and other disposable products are restocked and refreshed as necessary
- Follows established health and safety guidelines when cleaning surfaces that require sanitized surfaces
- Awareness to all safety precautions and procedures to ensure a safe atmosphere for guests and employee partners
- Must be able to lift 20 pounds
- Must be able to stand and walk for the entirety of the scheduled shift
- Must be flexible with schedule to include weekends and holidays
