Health & Benefits Resume Samples

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CH
C Hahn
Consuelo
Hahn
402 Johnston Garden
Phoenix
AZ
+1 (555) 101 7800
402 Johnston Garden
Phoenix
AZ
Phone
p +1 (555) 101 7800
Experience Experience
Detroit, MI
Health & Benefits
Detroit, MI
Bayer and Sons
Detroit, MI
Health & Benefits
  • Work with local leadership to create and execute a successful business development strategy
  • Work with the overall lead of Clinical, Health Improvement, and Measurement to establish and articulate Aon Hewitt's vision and strategy
  • Develop, drive, and execute firm wide clinical, health improvement, and measurement consulting strategy
  • Provide thought leadership around the development of specific clinical, health improvement, and measurement approaches, products, tools, and offers
  • Coordinate work with others to develop and execute strategic business plan
  • Communicate and provide assistance to clients regarding retirement plan investments, plan provisions, administration, recordkeeping matters
  • Develop relationships with Manager- and Director-level personnel (Director-HR, etc.) Support client retention
Detroit, MI
Health & Benefits Analyst
Detroit, MI
Bednar-Ledner
Detroit, MI
Health & Benefits Analyst
  • Provide thought leadership around the development of specific clinical, health improvement, and measurement approaches, products, and tools
  • Assist consulting team with client proposals, presentations, management reporting, and overall peer review of all work
  • Analyze the results and manage portions of projects, including reviewing the work of lower level analysts
  • Assist in the delivery of client work
  • Perform project management
  • Assist with carrier negotiations (i.e., lead negotiations for smaller plans and assist in large plan negotiations)
  • Proactively manage the timeline to ensure all stakeholders provide the information in a timely fashion
present
Los Angeles, CA
Health & Benefits Senior Consultant
Los Angeles, CA
Conn-Torphy
present
Los Angeles, CA
Health & Benefits Senior Consultant
present
  • · Manages or mentors, provide support, guidance and training to actuarial students
  • · Ensures own work and work of junior colleagues is complete and thorough
  • Values the roles and functions of teamwork in order to complete client projects. Works well with colleagues at all levels and is viewed as a team player
  • Makes analytical projections and material conclusions for work conducted
  • Conducts studies, makes intermediate or final recommendations. Articulate findings to clients, and work with them in a consultative manner
  • Perform IBNP reserve development
  • Understand and project savings/costs related to plan design or provider network changes
Education Education
Bachelor’s Degree in Actuarial Science
Bachelor’s Degree in Actuarial Science
Northeastern University
Bachelor’s Degree in Actuarial Science
Skills Skills
  • Ability to learn different retirement plan documents and contracts
  • Ability to establish priorities, work independently and coordinate with other team members
  • Ability to balance a High level of customer service and perform analytical tasks
  • If the successful candidate has not currently have a Series 7 or 6, and 65 securities license, then the successful candidate will be expected to sit for the licensing exams within 6 months of hire
  • Professional designation/certification relating to the 401(k) Plan industry are encouraged
  • Ability to handle and resolve client related issues in fast paced environment
  • Prior marketing experience will be favorably looked upon
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15 Health & Benefits resume templates

1

Health & Benefits Actuary Resume Examples & Samples

  • Minimum 5 years of related experience
  • Associate or Fellow of Society of Actuaries
  • State Health, Life and Accident license (within 60 days of start date)
  • BS/BA Degree in actuarial science, math, statistics, or finance
2

Health & Benefits Account Specialist Resume Examples & Samples

  • Assists and supports the assigned AE for all client related broker/consulting initiatives
  • Will take a lead role with all client & office related internal administration services
  • When applicable – administrative support of new business production
  • Maintains effective and productive relationships with clients
  • Serves independently in a client-facing capacity on matters of moderate importance and complexity
  • May act as placing broker on simple routine placements or renewals
  • Will assist Consultant/AE as needed with RFP submissions including assembly/creation where assigned
  • Facilitates the timely and accurate flow of information between clients, AE and all account team members
  • Manages client open items lists and responds to client ad-hoc requests
  • Gathers and analyzes data and drafts assigned elements of client service plans, stewardship reports and other convincing presentations tailored to the needs of the audience and thecircumstances of the presentation
  • Actively supports and monitors the renewal process
  • At the direction of the AE, drafts quote comparisons and follows up for necessary contractual and compliance requirements
  • Where applicable, may serve as a primary contact for and interface with Aon Client
  • Services, coordinating activities of the client service team to ensure that key processes assigned are performed effectively and quality of client deliverables
  • Primary interface on client administration matters
  • Receives and manages routine and complex benefit and related inquiries and requests. Serves as key client liaison for items such as contracts/agreements, billing and invoice issues, compliance coordination and tracking, among other administrative needs
  • Is internal lead for all matters relating to Aon internal systems such as Bridge and ASC
  • Understands and works in alignment with the Aon Leadership Model
  • Ensures operational excellence, including adherence to service management requirements
  • Monitors and follows-up on invoice generation, fee agreements, Data input, receivables and collections
  • Addresses and resolves problems
  • May provide guidance and mentoring to a less senior account specialist
  • Delegates work to support staff and groups where applicable
  • At least 3 years of successful insurance support experience, with 5+ years’ experience preferred, Including face-to-face client service and customer/client interaction
  • Experience working for a health insurance company/carrier, third party administrator or health plan
  • Proficiency in PC office products such as Word, PowerPoint,
  • Excel and Outlook is required
  • State licensure for Life and Health through Ohio Department of Insurance is preferred
  • Evidence of ability to become proficient in the use of Aon specific software tools
3

Health & Benefits Actuarial Analyst Resume Examples & Samples

  • Review employee contribution rate development; present results to client
  • Perform ASC 715 assumption development
  • Maintaining an up-to-date knowledge of group systems, products and technology, and have a thorough understanding of how these relate to group insurance consulting
  • Responsible for managing and driving projects to completion
  • Participate in client calls and meetings
  • Mentors entry level actuarial students
  • Minimum 2-3 years progressive experience in a consulting/insurance environment working in group underwriting and group benefits departments is an asset
  • Completion of 3 or more SOA exams
4

Health & Benefits Local Practice Leader Resume Examples & Samples

  • Encourages the use of new technology, ideas and methods when developing solutions
  • Role models participation in corporate social responsibility initiatives
  • Champions the application and appropriate creation of new technology and processes
  • Leadership responsibility
  • Identifies and secures resources as appropriate
  • Recognized as health and benefits content expert or thought leader internally and externally leads initiatives(s) that shape or impact our business
  • Embraces and promotes appropriate Aon systems relevant to the role (Greater Insight, SFDC, Client Planner, Bridge)
  • Heavily leveraged through delegating work to colleagues and as appropriate within SPS, COE and other areas of national practice standards
  • Has final responsibility for overall quality of services for entire client team. Secures existing business and drives the sale of additional services
  • Works at a strategic level to cultivate relationships with the client
  • Identifies and generates and penetration business opportunities
  • Collaborates with Producers, Aon Risk Solutions Account Executive (P&C) and Aon Hewitt Account Executive on new business opportunities
  • Considered Health & Benefits "closer" of new business
  • Makes significant contributions to a high-profile initiative which has significantly shaped or impacted the business
  • Builds differentiated capability through innovation, proven solutions and deep content expertise
  • Is viewed in local market and/or internally as a known "brand"--is sought out by clients, prospects and colleagues for advice
  • Works on significant and unique issues requiring proficiency in a complex area requiring a broad grasp of practices or principles in a cross-functional settings
  • Possesses an in-depth knowledge of organizational objectives
  • Develops and implements annual operating plans, consistent with objectives set at next higher organizational level
  • Know/manage your numbers (revenue by client and revenue variance, accurate and timely Client Planner market loads and Account Executive compliance, utilization by colleague) and overall recoverability improvement
  • Timely upward communication of revenue risks, active involvement in client retention
  • Manages resources necessary for effecting Health management programs needed to execute client's goals
  • Create leadership structure to manage: people, visibility, financials, business development, and operational excellence
  • Ensure all other compliance requirements are met
  • Frequently interacts with senior level colleagues and clients, and vendors. Builds C-Suite relationships within Client
  • Leads cooperative effort among members of a project team to deliver results
  • Able to influence broad outcomes beyond the scope of their individual function
  • 4 -year degree or equivalent work experience. Insurance licensing as required
5

Health & Benefits Senior Consultant Resume Examples & Samples

  • Renewals - update plan designs into our proprietary database; prepare plan design summary exhibits for all lines of coverage
  • Marketing – prepare, correspond and distribute RFP’s to vendors. Prepare marketing results, financial ratings and disruption analysis for all lines of coverage. Prepare compliance and transparency authorization to the client
  • Ongoing Consulting Service – advise on general health and wealth fare plan compliance; assist clients with claim, billing and eligibility issues; coordinate with proprietary database for Aon compliance requirements; review summary plan descriptions; coordinate with communications practice on client employee communications, maintain and track activities on the client service calendar; coordinate Form 5500 filings; request and prepare benchmarking data; review plan utilization; facilitate implementation meetings; prepare meeting notes and action items; answer day-to-day client questions; attend client meetings
  • Participate, as needed, on task forces and special project teams
  • Ideal candidate will have 5-7 years of experience in the group health & benefits industry
  • Strong organizational and project management skills
  • Client service orientation that develops and maintains an understanding of client needs and expectations
  • Business communication ability that is able to give non-technical explanations to technical matters
  • Prepares and presentation of clear, accurate and concise reports
  • Open to honest communications with others and takes responsibility for own mistakes or customer service problems
  • Ethical behavior that adheres to professional standards and ethics and demonstrates the highest level of integrity and honesty in all interactions
  • Bachelor's degree (Business degree preferred) or equivalent work experience.License or Certificate Requirements
  • Appropriate Insurance License/Life and Health
6

Health & Benefits Senior Consultant Resume Examples & Samples

  • Identifies additional potential work and any out of scope services requested by client. May sell or introduce new services
  • Makes analytical projections and material conclusions for work conducted
  • Performs miscellaneous job-related duties as assigned
  • 5+ years of experience in Consulting or US benefit consulting experience required
  • 5+ years of experience in a HR consulting firm or related field
7

Health & Benefits Senior Consultant Resume Examples & Samples

  • Often leads actuarial work and financial discussions for active and retiree populations
  • Work with client to identify relevant cost measures
  • Understand and project savings/costs related to plan design or provider network changes
  • Set, and where appropriate review, health care budget rate for self-insured plans
  • Review active and retired employee contribution rate development
  • Perform IBNP reserve development
  • Work independently, often directing the efforts of others through project management
  • Apply actuarial judgment and learnings from one project to another
  • Develops strong client relationships through significant role in client meetings
  • Mentor and delegate work to other actuarial students as appropriate
  • Bachelor’s degree in Actuarial Science, Mathematics or Statistics, or related fields
  • ASA or new FSA
  • 4-10 years actuarial work experience
8

Health & Benefits VP-actuary Resume Examples & Samples

  • Exhibit leadership in business judgment in anticipating client/project needs and developing alternative solutions
  • Form effective actuarial teams, share client background and goals, measure results, share ideas, identify process improvements, provide timely and regular coaching and feedback to team members
  • Lead all actuarial work on client teams, provide technical coaching to other team members, and provide ultimate sign-off on results
  • Act as strategic resource for Health & Benefits (H&B) consultants
  • People management experience or equivalent skills (depending on people management responsibilities)
9

Health & Benefits VP-actuary Resume Examples & Samples

  • Perform advanced financial and actuarial consulting; experience with broader client leadership a plus
  • Actively engage in peer review: have documents reviewed before going to client and review others to ensure high quality
  • Maintain knowledge of industry, market, and competition; anticipate external market trends, internal H&B needs and/or client needs
  • Extensive health and welfare consulting experience: 8+ years of industry experience (carrier or health care consulting)
10

Health & Benefits, Senior VP-actuary Resume Examples & Samples

  • 12+ years of experience
  • Experienced ASA or FSA,
  • With in-depth technical and consulting skills,
  • Leading projects and overall client relationships,
  • Providing practice and/or thought leadership at a national level
11

Health & Benefits Local Practice Leader Omaha Resume Examples & Samples

  • Develop strategic plan for market/market group/client portfolio and local market needs
  • Identify cross practice opportunities
  • Design/Sell integrated solutions
  • Achieve financial results
  • Qualify/Address scope changes with associates/clients
  • Service client business as an Account Executive
  • Hire key talent
  • Bachelor's degree in relevant field
12

Health & Benefits Mid Level Actuary Resume Examples & Samples

  • Perform Health Care Reform valuation
  • Develop models to evaluate cost-saving scenarios
  • Good communication skills, both written and oral. Must be a highly motivated, customer service and team oriented individual
  • Ability to work under competing deadlines
  • Thorough knowledge of Microsoft Office Suite (Excel, Word and PowerPoint) is required
  • University or college degree (ie. Actuarial Sciences, Mathematics or Business) is preferred
13

Health & Benefits Senior Actuary Resume Examples & Samples

  • Perform advanced strategy and actuarial consulting to include the following: (Benefit strategy, Goal setting, Benchmarking, Plan design, Pricing strategy, Budget setting, Bid/selection projects)
  • Lead/facilitate complex client meetings to deliver measurable results
  • Contribute to the improvement of the practice (through national model development/maintenance, leading initiatives, etc.)
14

Health & Benefits VP Resume Examples & Samples

  • Consult with our clients at both the Benefits/HR manager level and at the C-suite level
  • Participate in client planning and client innovation discussions with client teams, and bring new ideas to retain clients and increase revenue
  • Manage projects to ensure quality and profitable delivery
  • Build working relationships with colleagues in other practices
  • Contribute to proposals and other selling efforts
  • Mentor less-experienced consultants
  • Follow key industry/market trends and technology to ensure the relevance and innovative approach of Aon Hewitt Health & Benefits solutions and capabilities
  • Define, refine, enhance and maintain delivery and operational processes around innovative solutions
  • Bachelor's degree in related disciplines or equivalent work experience
  • A minimum of 10 years of health and benefits experience
  • Prior consulting experience is required
  • Proficiency with software such as Adobe Acrobat, Microsoft Word, PowerPoint and Excel
  • Demonstrated organizational and project management skills
  • Demonstrated presentation and communication skills
  • Ability to partner with consultants and subject matter experts from other lines of business
  • Demonstrated experience with HR content area(s) a plus
  • Flexibility to travel (up to 20%-30% depending on client mix)
  • Experience working with mid & large market clients
15

Health & Benefits VP-elective Benefits Resume Examples & Samples

  • VP consultant will be partially billable and will drive technical solutions of all elective benefits solutions including design and enrollment
  • VP consultant will support procurement efforts and may lead some projects
  • VP consultant will have a Sales Assist goal to support the growth strategies of the Elective Benefits
  • 10+ years of Elective Benefit experience,
  • Previous experience in a customer facing role
  • Knowledge of benefit plans and experience consulting on benefit options
  • High level of analytical thinking and the ability to make decisions based on sound business logic
  • Self motivator with little to no direct supervision
  • Advanced skills in Microsoft Excel and PowerPoint
  • Ability to travel up to 50%
  • Health, Life and Variable Annuities License, preferred
16

Health & Benefits VP-large Market Resume Examples & Samples

  • Consult with our clients at both the Benefits/HR manager level and at the C-suite level and drives client decision making
  • Partner with thought leaders to connect with client and design/delivery teams in other lines of business to create holistic outsourcing and consulting offers
  • Ideal candidate will have 10+ years of experience in the group health & benefits industry. Consulting or U.S. benefit consulting experience strongly preferred
  • Project management and strong analytical ability. Project management certification is a plus
  • Track record of building strong internal teams, mentoring/coaching colleagues and has the ability to partner with consultants and subject matter experts from other lines of business
  • Proficiency with software such as Microsoft Word, PowerPoint and Excel
  • Flexibility to travel (up to 10%-20% depending on client mix)
  • Bachelor’s degree (Business degree preferred) or equivalent work experience
17

Health & Benefits Resume Examples & Samples

  • Initiate and participate in new business opportunities for a wide range of small to mid-size clients, including the continued development of existing distribution channels within the various business segments of Aon Corporation
  • Work with local leadership to create and execute a successful business development strategy
  • Work with colleagues and in-house sales teams to lead or participate in the completion of requests for proposals/information in a timely, accurate and professional manner
  • Identify and capitalize on opportunities to expand market awareness, driving demand for consulting services, and increasing revenue of the Health & Benefits practice
  • Establish, cultivate and expand relationships with current and new clients
  • Proactively review client block and vet out new revenue opportunities
  • Identify opportunities related to customer needs and develop strategic methodology for solving problems
  • Ensure client satisfaction and improve quality of client service
  • Provide consulting services and senior analytical support to a wide range of small to mid-size clients
  • Provide analysis of clients’ financial and underwriting results, and other related group benefit projects
  • Provide technical advice/expertise for client projects (plan design, financial and underwriting review, flexible benefits pricing, insurance carrier reviews, etc.), including letters and reports
  • Develop strong understanding of all current and emerging solutions
  • Write / deliver client presentations/meetings/industry seminars that are well-prepared, powerful and persuasive
  • Provide guidance, mentoring and support to group benefit staff as they serve their clients, ensuring high standards of service
  • Minimum 3-5 - years of progressive experience in a group benefits consulting / insurance environment
  • University degree and completion of CEBS / FLMI / LOMA designation is preferred
  • Life Insurance License (LLQP) required or progressing toward the completion of the Life License
  • Demonstrate strong business development acumen
  • Demonstrated ability to lead business development activities and projects
  • Ability to employ exceptional internal relationship development skills in order to navigate within the firm
  • Proficiency in identifying and clarifying customer needs to develop solutions; clear understanding of how to develop new business by utilizing value or solution-based positioning
  • Ability to provide technical health and insurance expertise and act as an effective mentor, coach and role model for practice members
  • Must be persuasive, forward-thinking, progressive, energetic, and disciplined
  • Must have a positive attitude combined with a desire to contribute to the success of Aon
  • Thorough knowledge of Microsoft Office Suite – Word, Excel and PowerPoint
  • Local travel is required
18

Senior Consultant, Health & Benefits Resume Examples & Samples

  • Utilizing and developing existing sales channels including Aon affiliate companies, and creating leads for new Aon clients and / or introduction of Health and Benefits products and services for existing Aon clients
  • Working with Health and Benefits Practice Leader to create and executing a successful sales strategy
  • Actively participating in internal and external initiatives that will raise Aon’s and your personal profile in the business community
  • Writing / delivering client presentations/meetings/industry seminars that are well-prepared, powerful and persuasive
  • Identifying gaps between client needs and existing Aon services; proposing and developing service enhancements, adding to Aon’s product/service portfolio and intellectual capital
  • Establishing and using broad network of external contacts to gain market insight into client service expectations; sharing knowledge across the organization to enhance Aon’s ability to excel at client focus
  • Continually reviewing client accounts and relationships and recommending ways to enhance the value Aon brings to the client based on a deep understanding of the client’s business and insight into industry trends
  • Providing consulting services and senior analytical support to a wide range of mid to large clients
  • Providing analysis of clients’ financial and underwriting results and preparing reports and letters, and other related group benefit projects
  • Providing advanced technical advice / expertise to clients and to others inside the organization (plan design recommendations, costings, documentation, reviews, etc.) as necessary to advance business interests
  • Providing guidance, mentoring and support to group benefit staff as they serve their clients, ensuring high standards of service
  • Acting as a role model for technical excellence, ensuring adherence to technical, professional and ethical standards; and
  • Performing additional duties as assigned
  • Minimum of 7-10 years of direct experience in a consulting/ group benefit insurance environment
  • Strong technical expertise and the proven ability to remain current with respect to industry trends, provincial and federal legislative policies and changes
  • Demonstrated problem-solving and analytical skills in developing solutions for complex client / business issues
  • Ability to establish relationships at the senior management level with existing and prospective clients for purposes of understanding the short / long-term needs of clients, identifying business development opportunities and negotiating and closing consulting assignments
  • Demonstrated ability to lead business development activities, projects and cross-functional teams
  • Must have a positive attitude combined with a desire to contribute to the success of Aon; and
  • Thorough knowledge of Windows and Microsoft Office Suite (Word, Excel and PowerPoint) is required
19

Health & Benefits Consulting Downtown Toronto Resume Examples & Samples

  • Provide consulting services and strategic advice to a wide range of large clients
  • Lead business development efforts with client prospects
  • Manage projects as identified by Senior Leadership (e.g. Chief Innovation Officer, Chief Broking Officer)
  • Manage colleagues at the Consultant and Senior Consultant level
  • Act as a role model for the behaviours defined by the Aon Leadership Model
  • Recommend new approaches to work processes, and develop innovative approaches for broader teams for continuous process improvement
  • Actively participate in internal and external initiatives that will raise Aon's and your personal profile in the business community
  • Requires health and benefits consulting expertise, leadership skills, business and industry acumen, strategic thinking, client focus and team orientation
  • The successful candidate will hold a University degree; CEBS/FLMI/LOMA/FCIA designations would be an asset
  • Completion of Ontario Life License is required
  • Demonstrated ability to lead business development activities, large projects and cross-functional teams
  • Demonstrated problem-solving and analytical skills in developing solutions for complex client/business issues
  • Proven organization skills and the ability to effectively coordinate the delivery of projects and advisory services
20

Health & Benefits Local Practice Leader Resume Examples & Samples

  • Manage client retention
  • Maintain reputation as health care expert/thought leader
  • Seek out industry intelligence
  • Responsible for developing new business opportunities
  • Client facing experience at a consulting company, insurance company, brokerage in the Health and Benefits discipline
21

Health & Benefits Analyst Resume Examples & Samples

  • 1-4 years of Health and Benefits experience
  • Experience consulting on benefit options, preferred
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
22

Mid-market Health & Benefits Senior Consultant Resume Examples & Samples

  • Work follow up items assigned to you to resolution
  • Be responsible for all financial activities on client team
  • Review financial caveats, deviations and other notes in proposals, add appropriate notes to the client RFP results presentation
  • Assist in presenting results to client
  • Three plus of years health and benefits underwriting experience, preferably in consulting environment
  • Bachelor’s Degree in relevant discipline or equivalent experience
23

Associate VP, Health & Benefits Consulting Resume Examples & Samples

  • Provide consulting services and strategic advice to a wide range of mid- to large-sized clients
  • Establish and cultivate relationships with current and prospective clients, to position new opportunities that meet/exceed client expectations
  • Participate in business development efforts with client prospects
  • Participate in projects as identified by Senior Leadership (e.g. Chief Innovation Officer, Chief Broking Officer)
  • Manage colleagues at the Consultant and Analyst level
  • Identify gaps between client needs and existing Aon services; proposing and developing service enhancements, adding to Aon's products/service portfolio and intellectual capital
  • Independently identify and initiate activities to ensure client satisfaction and improve quality of client services resulting in new revenue opportunities
  • Establish strong working relationships internally with peers / team to collaborate and partner on issues
  • Ensure completion of work deliverables by positioning Aon's solutions to provide differentiated value/impact to current and new clients
  • Ensure results achieve defined quality standards and financial measures
  • Actively participate in internal and external initiatives that will raise Aon's and your personal profile in the business community; and
  • Write/deliver presentations/communications to clients, prospects or industry seminars that are well-prepared, powerful and persuasive
  • Minimum 12 years of progressive experience in a group benefits consulting / insurance environment
  • Requires health and benefits consulting expertise, business and industry acumen, strategic thinking, client focus and team orientation
  • Demonstrated ability to lead a large block of clients and large client teams
  • Ability to establish relationships at the executive level with existing and prospective clients for purposes of understanding the short/long term needs of clients, identifying business development opportunities and negotiating and closing consulting assignments
  • Proven ability to use knowledge, experience and network to contribute to the growth of other colleagues
  • Proven organization skills and the ability to effectively coordinate the delivery of projects and advisory services; and
  • Detail and results-oriented; able to balance multiple priorities and work under tight deadlines
  • Would be considered an asset for someone to have actuarial experience where post-retirement benefits and valuations work has been performed, combined with holding and or pursuing the fellowship with the Canadian Institute of Actuaries and the Society of Actuaries designation (i.e. FCIA and FSA)
24

Health & Benefits VP Resume Examples & Samples

  • Responsible for providing consulting services and guidance to large market clients
  • Reports to the Local Practice Leader
  • 10+ years Health and Benefits background
25

Health & Benefits Intern Resume Examples & Samples

  • Employee benefit renewal and marketing process, including but not limited to
  • Receive benefit plan renewal and prepare information for client delivery
  • Review insurance proposals, compare vendors and evaluate cost
  • Gather client information for benchmarking purposes, organize data into a Power Point presentation and executive summary format
  • Gather information from clients for Affordable Care Act fee calculations, create impact analysis report and finalize deliverable
  • Review benefit plan financials, prepare executive summary and review with team lead
  • Update Willis Tower Watson data management systems with client and vendor information
  • Special projects as needed
  • Bachelor’s degree in progress
  • Course work in business, human resources or account/finance preferred but not required
  • Proficient with Microsoft Office Suite, particularly Excel and PowerPoint
  • Analytical abilities and detail oriented
  • Strong verbal and written communication skills – ability to convey complex concepts in layman’s terms
  • Self-directed and independent worker; ability to manage multiple tasks and priorities with good time management skills
26

Associate VP Health & Benefits Consulting Resume Examples & Samples

  • Participate as a member of our Health & Benefits (H&B) Innovation Steering Committee
  • Project manage innovation initiatives from start to finish
  • Work with subject matter experts to identify gaps between client needs and existing Aon services
  • Research industry trends and competitors to identify marketplace opportunities for Aon
  • Understand global Aon Health solutions and assess applicability to the Canadian market
  • Assist in recommending and prioritizing new product development, solutions of significant enhancements to existing solutions
  • Lead formal assessment process and business case development for innovation investments
  • Project manage development of new solutions working with a variety of internal stakeholders
  • Work with marketing, PR, sales, training & development and knowledge management teams to roll out new innovative solutions internally and externally
  • Retrospective evaluation of new offers including satisfaction, revenue generation and profitability
  • Collaborate with a variety of internal stakeholders on innovation initiatives, including
  • Bachelor’s degree in actuarial science, statistics, economics, or related field
  • Actuarial fellowship designation (FSA, FCIA or FIA) is a must
  • Strong health and benefits consulting expertise with highly developed industry acumen
  • At least 8-10 years of progressive experience in a group benefits consulting/insurance environment
  • Ability to supervise staff in various areas of responsibility
  • Exceptional technical expertise and the proven ability to remain current with industry trends, provincial and federal legislative policies and changes
  • Demonstrated ability to lead new product initiatives that drive business results
  • Ability to work with diverse groups of internal stakeholders to build solutions and drive results
27

Health & Benefits Resume Examples & Samples

  • Manages strategic client and vendor relationships
  • · Can be the Account Executive on larger complex accounts
  • · Is responsible to retain and grow business
  • · Responsible for overall day-to-day relationships and services delivered to assigned clients
  • · Is the point of contact for assigned clients and leads strategic discussions with clients
  • · Thinks strategically with practical application
  • · Uses results of analyses to drive client strategic and tactical direction
  • · Acts as trusted advisor to internal and external clients and colleagues
  • · Recognized as health and benefits content expert
  • · Considered a deep subject matter expert in health and benefits
  • · Demonstrates advanced health and benefits technical and onsultative skills/expertise
  • · Leads in the pursuit of new business; takes on lead role in finalist presentations; leverages relationships to grow business
  • · Identifies development opportunities for individuals which make the team better and improve the client experiences
  • · Has significant degree of autonomy in decision-making
28

Manager, Health Benefits Resume Examples & Samples

  • Plan Administration – Accountable for day to day administration of medical, dental, group life, supplemental life, LTD, vision, STD, and flexible spending account plans. Manage internal and external (vendors, carriers, consultants) relationships to assure timely quality and cost effective delivery of
  • Enrollment processes
  • Claims administration
  • Cost containment (pharmacy, network utilization and savings, medical management)
  • Vendor billing and invoices
  • Stop loss coordination
  • TPA audits
  • Benefits Delivery – Responsible for plan information/communication development and distribution (Intranet, support center, enrollment materials), and implementation of new vendors, services and programs. Manage enrollment and entire open enrollment process
  • Plan Analysis and Plan Design Changes - assist in plan analysis and recommend plan design changes. Assist with renewals, RFPs and vendor selection process
  • Plan Compliance – Responsible for legal compliance with applicable legislation, plan reporting (5500s, SARs), plan documents and SPDs
  • Training - Communicate and train benefits staff on new vendors/carriers, services, plan changes, and legislation
29

Health & Benefits Mid-market Leader Resume Examples & Samples

  • The primary focus for the H&B Mid-Market Leader will be on H&B Market P&L – i.e. revenue growth, direct H&B cost management, and profitability. In addition, working with H&B Large Market Leader to drive overall Market growth and profitability
  • Drives H&B’s growth and profitability in the mid-market client segment
  • Works collaboratively with H&B Large-Market Leader
  • Oversees assignment of all H&B mid-market resources across the LOB. Establishes and monitors best in class client service deliverables, processes and procedures to meet and exceed client expectations
  • Develops business plan and sales strategy for mid-market segment that ensures attainment of short- and long-term sales growth goals and profitability (aligned with region and geography goals)
  • Analyzes and predicts the competitive and market forces that will shape the future of the H&B business
  • Inspires commitment to and leads development and implementation of key practice initiatives that have long-term impact for H&B
  • Coordinates with H&B Large Market Leader, H&B Region Leader, H&B Producers, local H&B consultants, other LOBs and CRDs to develop prospect relationships and opportunities
  • Maintain a current knowledge of H&B intellectual capital
  • Demonstrates in depth knowledge of the employee benefits industry and current issues and is able to conduct an initial dialogue with targeted organizations to establish contacts, build a buyers map, and identify entry points to a more significant technical or strategic discussion
  • Demonstrates knowledge of the local marketplace, informed by data sources including Judy Diamond and FreeErisa, and is responsible for overseeing an accurate database of contacts and sales pipeline
  • Oversees mid-market talent pool pipeline within Market: Collaborates with Large Market Leader and Mid and Large Market Operations Leaders to develop and execute on strategic staffing plans, including all people processes (recruiting, deployment, performance management, development and engagement)
  • Oversees assignment of mid-market resources to projects/client teams across the LOB; including large market, specialty practices (full-time and rotational positions), and initiative staffing. Works with Operations Leader to ensure workload is redistributed to allow sufficient capacity and focus for new responsibilities and performance goals are updated accordingly
  • Provides regular coaching and mentoring to Producers to build motivation and selling skills
  • Minimum 10+ years’ experience
30

Health & Benefits IT Project Manager Resume Examples & Samples

  • Leverage shared services
  • Demonstrate and Educate as a Deep Subject Matter Expert (SME) in Project Management process and tools
  • Coach client team(s) on effective consulting for projects
  • Ability to work under tight deadlines managing multiple key business priorities
  • Project budgeting/costing expertise
31

Health & Benefits Absence Management Analyst Resume Examples & Samples

  • Participate in and assist our client teams with design and recommendations for time off, disability, leave, workers’ compensation and return to work policies, plans and administration
  • This individual would also be involved in leave and disability administration audits
  • Partners with the other subject matter exerts (Disability underwriters and Wellness experts, etc.) to deliver customized solutions for employers seeking assistance with time off, leaves of absence, disability and return to work programs and overall health and productivity
  • Ability to write reports, business correspondence, and procedure manuals tailoring them to the target audience
  • Excellent, written and oral communication skills, interpersonal skills, planning and organizational skills, negotiation skills, investigation and research skills
  • Ability to interpret information and think analytically to make decisions based on facts presented
  • Manage large numbers of documents
  • Manage large data sets, perform analysis to retrieve the critical information (really, really strong excel skills)
  • Extract information from documents to provide the basis for meaningful insights
  • Ability to work independently and collaboratively; to work with multiple virtual teams aligned by clients/projects
  • Ability to multi-task; supporting multiple clients/projects at various stages of completion
  • 5+ years of absence management experience, preferably in leave/disability claims or employer administration arena
  • Benefits knowledge (2+ years’ experience)
  • Knowledge of FMLA (federal and state), Paid Sick Leave and ADAAA regulations and disability plan designs
  • Advanced skills using Microsoft Office applications
  • Organization skills and ability to meet individual and team goals in a timely manner
32

Health & Benefits Actuarial Analyst Resume Examples & Samples

  • Perform market reviews and benchmarks to meet the evolving business needs of our clients
  • Assist consultants with negotiating renewal ratings
  • Promoting good public relations by developing strong working relationships with clients and insurance company representatives
  • Maintaining an up-to-date knowledge of group systems, products and technology, while having a thorough understanding of how these relate to group insurance consulting
  • Participating in functional team activities which support the operations of the Health Strategies practice; and
  • Assist in analytic projects such as pooling risk simulations and drugs utilization reviews
  • Strong technical skills across Microsoft Office Suite, including Word, PowerPoint and Excel. Must have Advanced Excel proficiency; and
33

Health & Benefits Analyst Resume Examples & Samples

  • Assist with carrier negotiations (i.e., lead negotiations for smaller plans and assist in large plan negotiations)
  • Perform final accuracy review of plan information (rates/benefits) before being sent to client
  • Perform vendor management, including carrier follow-up, problem resolution, negotiations, etc
  • Conduct service area analysis and reporting, including: (GeoAcess analysis, Provider disruption analysis and Migration/election analysis)
  • Oversee the preparation of client documents, including preparation of initial results report based on RFP responses for the client
  • Coordinate implementation activities with client and vendor
  • Act as primary vendor contact
  • Manage data collection process, including data for pricing projects
  • Perform data analysis and basic financial analysis
  • Bachelors degree (or equivalent experience)
  • Life and Health License a plus
  • Communication skills (written and verbal)
  • Software skills (especially Excel, Microsoft Access desirable)
  • Benefits knowledge (2+ years experience)
  • Analytic skills (quantitative and qualitative)
  • Expanding project management activities
  • Experience using online tools and resources
34

Health & Benefits Analyst Resume Examples & Samples

  • Primary responsibilities of this position to include providing assistance to internal client teams in such areas as marketing support, legal compliance, client service issues, and interaction with carriers. Specific tasks could include
  • 1 plus years group health and benefits experience, ideally with emphasis on financial matters (either in brokerage/consulting firm or comparable carrier experience)
  • Client Service Orientation - Ideal candidate would have worked at a health insurance company in an account management role
35

Health & Benefits Analyst / Consultant Resume Examples & Samples

  • Serve as a subject matter expert in the area of pharmacy benefits, developing knowledge on best practices and market trends, and contributing to the developments and enhancement of new and existing products and services
  • Serve as pharmacy finance expert, analyzing cost proposals during pharmacy RFP projects
  • Assist senior consultants with marketing and sales efforts and work directly with senior consultants on client projects (RFP, audit, benchmarking, etc.)
  • Develop client deliverables
  • Educate Health and Benefits colleagues on pharmacy products and services
  • Assist with consulting in the areas of: benefit and health care strategy, plan design, pricing strategy bid/selection projects, health plan management including vendor management, negotiations, problem resolution, and regional/local interface, audits, data analytics and innovation team initiatives
  • Perform project management
  • Act as project consultant on targeted client/prospects
  • Experience in pharmacy or health benefit consulting
  • Consulting and project management experience and business knowledge a plus for Analyst position and a requirement for Consultant position
  • Exceptional quantitative and analytical skills
  • Self-starter with the ability to work independently and as part of a team
  • Excellent Microsoft Office skills – Excel (advanced proficiency), Power Point, Access and Word
36

Health & Benefits Senior Consultant Resume Examples & Samples

  • Conducts studies, makes intermediate or final recommendations
  • 1-2 years of experience in Consulting or US benefit consulting experience strongly preferred
  • 5+ years of experience in a HR consulting firm or professional services firm
37

Health & Benefits Financial Consultant Resume Examples & Samples

  • Conduct ad-hoc projects as needed using appropriate resources (HCR modeling, plan changes, etc.)
  • Negotiate with carriers as directed on rates, designs and plan provisions
  • Develop executive summary on all key financial components of marketing and provide recommendations
  • Provide financial modeling as needed on opportunity
  • Participate in meeting presentations as requested
  • Provide cost estimates for TRP and PCORI to all self-funded clients at the applicable time
  • Three plus of years health and benefits underwriting experience, preferably in a consulting environment
38

Health & Benefits Large Market Account Executive Resume Examples & Samples

  • Manage and grow client relationships through excellent service and expanding the types of services delivered to the client
  • Work at a strategic level to understand the client’s business and to recognize the potential for integrated opportunities
  • Provide client leadership focused on broader business objectives
  • Exhibit thought leadership--understand and be able to articulate ideas to clients
  • Build relationships with clients across multiple levels of their organization
  • Exhibit leadership in business judgment in anticipating clients’ needs and developing alternative solutions
  • Think broadly about client issues and bring colleagues together from different areas of the business to develop holistic solutions
  • Lead/facilitate complex client meetings to measurable results
  • Encourage the use of new technology, ideas and methods when developing solutions
  • Form effective teams, share client background and goals, measure results, share ideas, identify process improvements, provide timely and regular coaching and feedback to team members
  • Identify and secure resources as appropriate; develop business plan and integrated work plan across practices
  • Drive team culture and embody Aon Leadership values
  • Ensure own work and work of junior colleagues is complete and thorough
  • Take responsibility for overall quality of services for entire client team
  • Manage the internal consulting team and take ownership of outcomes
  • Delegate responsibilities effectively; coach and mentor team members
  • Act as a strategic resource for consultants
  • Build relationships with Account Executives and team leads from other practices, particularly in administration, to drive to shared client objectives
  • Oversee vendor negotiations and provide technical coaching to other team members
  • Perform advanced strategy and design consulting to include the following
  • College degree (or equivalent experience)
  • Complex project management experience ideally in a consulting capacity
  • Demonstrated leadership skills and proven ability to build winning teams
  • Broad business knowledge and perspective
  • Ability and desire to operate in the C Suite
  • Large Market Health care experience (12+ years)
  • Consulting experience (6+ years)
39

Health & Benefits VP, Sales Lead Resume Examples & Samples

  • Responsible for local geography, Health & Benefits (H&B) New Business goal, as well as H&B new business budgeting process
  • Reports to Local H&B Practice Leader; dotted line to our Sales Organization
  • Responsible for managing the pipeline for Aon’s multiple H&B new business channels
  • Point person for attending initial prospect meetings and driving deals to close
  • Focused on closing new business deals to drive new logos for Aon
  • Manages new business process from qualifying leads – proposal process – pursuit strategy -
  • Assist /coach on presentations and finalist meetings through to client satisfaction on won business
  • Proactively manage the H&B sales channels to generate enthusiasm and interest in
  • Extensive health and welfare consulting experience: 6+ years H&B consulting experience
  • 6+ years related work experience,
  • Sales or sales management experience or equivalent skills
  • Broad business knowledge/perspective – specific industry vertical experience a plus
  • Business development experience, including competitor and market knowledge
  • Strong presentation skills, both oral and written
  • Solution-based selling skills
  • Unmatched teams- broad leadership skills, ability to collaborate and work with others
  • Results- Sales results, understand what it takes to drive new business results
  • Client focus- a known presence in the marketplace, great presence / role model on client development skills
  • Values- plays well with others, humble, not focused on own agenda
  • Innovation– Bring the best of Aon to our clients, creative solutions to client issues
40

Health & Benefits Senior Consultant Resume Examples & Samples

  • · Mid-level ASA or new FSA, with more advanced technical and consulting skills, leads projects and client teams
  • · Often leads actuarial work and financial discussions
  • · Works independently, often directing the efforts of others through project management
  • · Begins to lead problem-solving and effective integration of solutions to problems
  • · Upon collection and manipulation of data, identifies and resolves inconsistencies
  • · Owns entire actuarial/financial meeting materials
  • · Has significant role in client meetings
  • · Explains actuarial methodology and results to clients, as well as potential alternatives
  • · Participates in strategic discussions with clients
  • · Anticipates and addresses client needs and team needs
  • · Provides input on client strategic direction
  • · Influences client decision making
  • · Develops strong client relationships
  • · Develops more advanced technical and consultative skills/expertise
  • · Analyzes and understands results of analysis
  • · Applies actuarial judgment and learnings from one project to another
  • · Individual contributor, manages projects and/or people
  • · Individual contributor who also leads, with some oversight from senior actuaries and consultants when necessary
  • · Identifies and secures resources as appropriate
  • · Leverages work and delegates as appropriate
  • · Ensures own work and work of junior colleagues is complete and thorough
  • · Contributes to expansion of current clients
  • · Contributes to new sales
  • · Involves others appropriately to address business needs and opportunities
  • · Manages or mentors, provide support, guidance and training to actuarial students
  • · Fosters a culture of teamwork and diversity
  • · Looks for ways to improve efficiency while maintaining quality
  • · Seeks ways to innovate
  • · Works on issues of diverse scope where analysis of situations or data requires evaluation of a variety of factors
  • · Able to develop conclusions from analyses and apply results to the organization’s business operations
  • · Demonstrates good judgment in selecting methods and techniques for obtaining solutions
  • · Decisions normally have impact on the functional area and on clients and/or other parts of the company
  • · Decisions are typically guided by functional practices, management precedents and professional standards
  • · Networks with senior internal and external personnel in own area of expertise
  • · Uses knowledge to provide consultative advice and recommendations within specific functional areas
  • · Makes exam progress and/or meets continuing education requirements
  • FSA/ASA (Fellow of the Society of Actuaries or Associate of the Society of Actuaries) designation required
  • Health and welfare consulting experience: 6+ years of industry experience (carrier or health care consulting)
41

Health & Benefits VP Resume Examples & Samples

  • Ten plus years Health and Benefits experience
  • Project management and strong analytical ability
  • Advanced level proficiency with Microsoft Office
  • Working knowledge of benefits and services offered and value to clients
42

Health & Benefits VP-large Market Resume Examples & Samples

  • Grow the client relationship through excellent service and expanding the types of services delivered to the client
  • Manage ongoing client relationship and internal consulting team
  • Twelve plus years Health and Benefits background
  • Six plus years of consulting experience
  • Client facing experience at a consulting company, insurance company, brokerage or in the Health and Benefits discipline
  • Complex project management experience
  • Proficiency with Microsoft Office tools
43

Health & Benefits VP, Actuarial Consultant Resume Examples & Samples

  • As appropriate, take leadership or supporting role in national Health & Benefit development initiatives (e.g., practice team focused on efficiency, quality, new product development, people strategies, etc.) and broader firm-wide initiatives (e.g., management effective assessment, cross LOB integration activities, etc.)
  • College degree required /Masters degree preferred
  • FSA or ASA (Fellow of the Society of Actuaries or Associate of the Society of Actuaries) designation required
  • Business development experience, including competitor and market knowledge a plus
  • Additional formal or informal responsibilities may include: people management or mentoring, business development
44

Health & Benefits, VP, Mid Market Resume Examples & Samples

  • Directly contributes to business development and market growth within assigned practice/market
  • Ideal candidate will have 7+ years of experience in the group health & benefits industry. Consulting or U.S. benefit consulting experience strongly preferred. Experience in mid market space (1,000-5,000)
  • Strong organizational skills. Ability to handle multiple projects at one time
45

Middle Market Health & Benefits Exchange VP-virtual Resume Examples & Samples

  • Maintain a thorough understanding of H&B businesses and the potential for integrated opportunities
  • Influence colleagues to work together effectively within/across business lines regionally & nationally
  • Increase efficiency, save cost and promote financial performance standards while maintaining delicate balance with client relationships
  • Mentor others; model continuous improvement; identify business trends to guides strategy development
  • Develop and communicate solutions to complex problems
  • A minimum of 10 years of health and benefits domain experience
  • Ten plus years of consulting experience in the health and benefits space
  • Ability and expertise to develop strategic sales strategies
  • Strong coaching skills
  • Demonstrated ability to follow through on initiatives
  • Collaborative approach
  • Develop and maintain valuable resource relationships
  • Health and benefits administration experience
  • Project management experience
46

Middle Market Health & Benefits Senior Consultant Resume Examples & Samples

  • Responsible for effectively managing client team deliverables
  • Specific job responsibilities include
  • Ideal candidate will have 5-7 years of experience in the group health and benefits industry
  • Advanced level proficiency in Microsoft Office with an emphasis on Excel and PowerPoint
47

Middle Market Health & Benefits VP Resume Examples & Samples

  • Experienced Consultant, with in-depth health and benefits knowledge, practical application and consulting skills, leads projects and overall client relationships, and demonstrates leadership skills
  • Serve as a Health & Benefits Account Executive for multiple clients and relationships
  • Lead client planning and client innovation discussions with client teams, and bring new ideas to retain clients and increase revenue
  • Manage projects to ensure quality and profitable delivery and have final responsibility for overall review of client deliverables
  • Assess the client's current benefit program, including review of financials and cost/utilization drivers, to develop tailored solutions and measurement criteria
  • Demonstrate strong partnerships with vendor community to support mutual efforts on behalf of our clients
  • Mentors, provide support, guidance and training to junior colleagues
  • Excellent communication (written and verbal) and presentation skills with the ability to give non-technical explanations of technical matters
  • Demonstrates advanced health and benefits technical and consultative skills/expertise
  • Values the roles and functions of teamwork in order to complete client projects. Works well with colleagues at all levels and is viewed as a team player
48

Senior Health & Benefits Analyst Resume Examples & Samples

  • Provide claims analyses, costings, projections, and periodic experience updates as required to assist in the financial management of clients’ insurance plans
  • Conduct underwriting analysis based on clients’ plan history and change in risk to negotiate the best insurance rates possible on their behalf
  • Perform market reviews and benchmarks to meet the evolving business needs of mid to large sized organizations
  • Valuations of post-retirement and post-employment benefits programs
  • Prepare accounting disclosures
  • Assisting consultants with negotiating renewal ratings
  • Maintaining a variety of Excel-based group benefit tools
  • Reviewing contracts, employee booklets and financial statements
  • Analyzing quotations and preparing specifications for seeking quotations
  • Assist in analytic projects such as pooling risk simulations and drugs utilization reviews; and
  • Participating in functional team activities which support the operations of the Health Strategies practice
  • Minimum of 3 - 5 years of relevant experience in a consulting/insurance environment working in group underwriting and group benefits departments preferred
  • Superior communication skills, both written and oral. Must be a highly motivated, customer service and team oriented individual
  • Ability to work under deadlines, and ability to work on several projects simultaneously is critical
  • Thorough knowledge of Windows, Microsoft Office Suite (Word, Excel and PowerPoint) is required; and
  • Would be considered an asset for someone to have actuarial experience or an actuarial education background where has exposure to post-retirement benefits and valuations work. Combined with completion of a SOA exam, and pursuing Associate designation with the Canadian Institute of Actuaries and the Society of Actuaries designation (i.e. ASA)
49

Senior Health & Benefits Consulting Actuary Resume Examples & Samples

  • Provide actuarial client leadership on targeted clients/prospects focusing on broader business objectives such as: (Take ownership of outcomes, Delegate responsibilities effectively; coach and mentor team members, Build relationships with clients, Understand clients' business, Analyze scoping needs)
  • Exhibit thought leadership for H&B--understand and be able to articulate H&B's Point of View to clients
  • Additional formal or informal responsibilities may include: (People management or mentoring, Business development results, Workflow Management--staffing planning, Technical expertise, Understanding of Aon Hewitt business and direction)
  • Actively engage in peer review: have documents reviewed before going to client and review others’ documents
  • Candidate must have a FSA/ASA (Fellow of the Society of Actuaries or Associate of the Society of Actuaries) designation
  • 8+ years of health care industry experience (carrier or consulting)
50

Senior VP-health & Benefits Actuary Resume Examples & Samples

  • Leveraged role focused on delivering high quality consulting and actuarial work to clients, leading to maintenance and growth of the client portfolio
  • Serve as lead or supporting financial expert in client meetings
  • College degree/masters degree preferred
51

Mid-market Exchange Health & Benefits Sales Lead Resume Examples & Samples

  • Works on complex and unique issues requiring deep proficiency of Private Health Exchange and Benefits Administration technology
  • Develops and implements annual sales operation plans consistent with objectives set by the H&B National practice level
  • Leads sales activities for Mid-Market Exchange/Bundled Benefits Administration for the U.S
  • Attainment of Mid-Market Exchange/Bundled Benefits Administration sales goal for the U.S
  • Channel management strategy, execution & coaching, to encompass Mid-Market Exchange/Bundled Benefits Administration for new and expanded sales
  • Channel conflict resolution
  • Coordination & execution of marketing events and sales follow-up action plans in close collaboration with Marketing personnel
  • Administration of H&B Sales Operations, including
  • Sales goal setting & allocation
  • Pipeline analysis and reporting
  • Sales credit allocations
  • Point person for resourcing initial prospect meetings/closing details
  • Leverage distribution channels for new logos
  • Point person for unsolicited proposals
  • Manage opportunities through the proposal process
  • Assist/coach on presentations and finalist meetings
  • Conduct post mortem on wins/losses—competitor information
  • Pipeline management across all distribution channels
  • Minimum of 10 years of related sales experience within the employee benefits space
  • Maintains a thorough understanding of H&B businesses and the potential for integrated opportunities Encourages the use of new technology, ideas and methods when developing solutions
  • Influences colleagues to work together effectively within and across business lines nationally, regionally, and globally
  • Targets new and existing clients with values-based solutions
  • Maintains a thorough understanding of H&B businesses and the potential for integrated opportunities
  • Ability to travel in the U.S frequently
52

Health & Benefits Integrated Practice Leader Resume Examples & Samples

  • The primary focus for the H&B Integrated Practice Leader is revenue growth, direct H&B cost management, and profitability for Columbus and Cincinnati, OH
  • Drives H&B’s growth and profitability
  • Creates sales strategy for the Market
  • Oversees assignment of all H&B market resources across the LOB. Establishes and monitors best in class client service deliverables, processes and procedures to meet and exceed client expectations
  • Develops business plan and sales strategy for H&B that ensures attainment of short- and long-term sales growth goals and profitability (aligned with region and geography goals)
  • Proactively plans and participates in cross-selling and multi-LOB business development opportunities
  • Leads strategic efforts that define new opportunities for achieving competitive advantage
  • Coordinates with H&B Region Leader, H&B Producers, local H&B consultants, other LOBs and CRDs to develop prospect relationships and opportunities
  • Personally develops own opportunities, determines pursuit strategy, participates in the sale and closing of the deal
  • Demonstrates knowledge of the local marketplace, informed by data sources, and is responsible for overseeing an accurate database of contacts and sales pipeline
  • Oversees talent pool pipeline within Market: Collaborates with Operations Leaders to develop and execute on strategic staffing plans, including all people processes (recruiting, deployment, performance management, development and engagement)
  • Oversees assignment of resources to projects/client teams across the LOB; including specialty practices (full-time and rotational positions), and initiative staffing. Works with Operations Leader to ensure workload is redistributed to allow sufficient capacity and focus for new responsibilities and performance goals are updated accordingly
  • Participates in recruiting, hiring and onboarding of H&B Producers
  • BS/BA Degree
  • Advance Knowledge of: (1) insurance products, (2) bid preparation and analysis, and (3) claim resolution, specifically including
53

Manager, Financial Health Benefits Resume Examples & Samples

  • Act as a Subject Matter Expert for 401(k), Employee Stock Purchase Plans, and Tuition Reimbursement program
  • Manage weekly reconciliation and funding processes for multiple 401(k) plans
  • Manage weekly reconciliation and quarterly stock purchases for Employee Stock Purchase Plan
  • Recommends efficiencies related to plan design and process
  • Develops, maintains, and manages detailed project plans, action item registers, and major milestone timelines for all assigned projects. Creates and maintains process workflow documents to support business needs
  • Manages all assigned projects to completion ensuring on-time delivery, meeting of budgetary demands, and maintenance of overall project ownership
  • Facilitates, leads, or contributes to project meetings
  • Acts as a single point of contact for plans under purview and projects. Maintains communication with stakeholders
  • Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management. Ensures effective implementation of solutions/changes
  • Consistently exercises independent judgment and discretion in matters of significance
  • Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary
  • Ability to manage multiple projects to successful completion simultaneously
  • Organizational and time management skills to prioritize workloads and meet time-sensitive deadlines
  • Working knowledge of financial and retirement benefits
  • Strong communication and presentation skills both written and oral including the ability to lead conference calls with C-suite professionals and draft comprehensible and grammatically correct written reports
  • Demonstrated interpersonal skills and ability to interact with Associates at all levels of responsibility, both within the department and across the company
  • Working knowledge of general office and administrative procedures, such as file management, internet search, time and calendar management
  • Proficiency with Word, Excel, and PowerPoint
  • Flexibility to travel, as needed
  • Bachelor's Degree or Equivalent
  • Generally requires 6-9 years related experience
54

Health & Benefits Resume Examples & Samples

  • Highly leveraged by retaining existing clients, extending and expanding current clients and adding new clients
  • Leverage Health & Benefits expertise to other Aon practices to expand client relationships for ongoing work and new business opportunities
  • Coordinate work with others to develop and execute strategic business plan
  • Promote national Health & Benefits efforts in order to leverage Health & Benefits solutions internally and maximize efficiency, quality and profitability
  • Focus on financial results by setting and achieving recovery rates, qualifying and addressing scope changes with associates and client, managing invoice and A/R and managing client retention
  • Begin to be known as a thought leader in health care market. National resource for other Health & Benefits consultants. Establish self as broad health care expert in market through speaking opportunities, media interviews, articles, etc
  • Exhibit leadership and business judgment in anticipating external market trends, internal Health & Benefits needs, and/or client needs and develop solutions
  • Maintain knowledge of industry, market, and competition; have a solid understanding of competitors. Anticipate external market trends, internal Health & Benefits needs and/or client needs. Use this knowledge to develop compelling offers and alternative solutions
  • As appropriate, take leadership role in national Health & Benefits development initiatives (e.g., practice team focused on efficiency, quality, new product development, people strategies, etc.) and broader firm wide initiatives (e.g., management effective assessment, cross Lines Of Business integration activities, etc.)Ensure implementation and execution of key Health & Benefits initiatives
  • Act as Manager Of Managers, directly managing managers and indirectly a team of associates, managing staffing, performance, pay, etc. and/or lead a group of associates on a client team(s), providing coaching, mentoring quality assurance, workflow, team communications, etc
  • Be keenly aware of cultural differences both internally and with clients. Builds the appropriate relationships, teams and systems to integrate and maximize these differences
  • Extensive health and welfare consulting experience
  • 12+ years related work experience, 8+ years Health & Welfare consulting experience
  • Project/client management experience
  • Financial management experience
55

Health & Benefits Analyst / Consultant Resume Examples & Samples

  • RFP review & preparation
  • Summary Plan Descriptions and contract compliance
  • Contract review and benefit comparisons
  • Customer service & client communications
  • Custom & ad hoc reporting
  • Proposal & report preparation and presentation
  • Manages Carrier/client relations on day to day activity level
  • Works individually or with other consultants to finalize projects, and monitors own time spent compared to project budget
  • Resolves client issues at appropriate levels and informs other team members of pertinent issues
  • Coordinate meetings and takes notes, monitors and executes deliverables and accountabilities based on project scope and statement of work
  • Takes ownership of work and is accountable for its completion and accuracy; can problem solve and make effective decisions
  • Assists with client proposals, presentations, management reporting, and overall peer review of all work
  • Manages client open items list and responds to client requests and ad-hoc reporting requests as needed
  • Asks questions of team members to improve understanding of clients' needs
  • 3+ years group health and benefits experience, US benefit consulting experience preferred
  • Strong proficiency in MS Excel and PowerPoint
56

Senior Health & Benefits Consulting Analyst Resume Examples & Samples

  • Gather benchmarking, utilization or rate data from the vendors via a Request for Proposal (RFP) and interpret the meaning of the data and summarize the responses from the RFP in Excel or PowerPoint format for presentation to the client
  • Gather and analyze data from the client and vendors to populate Excel spreadsheets used for developing cost projections and evaluation of vendor renewal workups. Results are used as part of client renewal and budget meetings
  • Gather data from client and vendors and check for reasonableness using independent judgment; analyze actual versus expected healthcare costs using an Excel template; results are typically sent to clients on a monthly or quarterly basis
  • Gather data from the client and current vendors needed for analyzing the impact of a client's consolidation of its healthcare plans; typically involves organizing and summarizing plan design details and costs in Excel for further analysis by the team
  • Understand vendor/carrier markets, more advanced underwriting and financial skills, Health & Benefit products, services and technical tools by participating in training courses, online learning, or through learning from more experienced colleagues
  • Required to obtain and maintain appropriate licenses as required by state regulations and Mercer policies
57

Health & Benefits Analyst Resume Examples & Samples

  • Cost projections and vendor renewal workups – gather data from the client and vendors to populate Excel spreadsheets used for developing cost projections and evaluation of vendor renewal workups; results are used as part of client renewal and budget meetings
  • Tracking claims experience – gather data from client and vendors and check for reasonableness using independent judgment; analyze actual versus expected healthcare costs using an Excel template; results are typically sent to clients on a monthly or quarterly basis
  • Plan design consolidation – gather data from the client and current vendors needed for analyzing the impact of a client’s consolidation of its healthcare plans; typically involves organizing and summarizing plan design details and costs in Excel for further analysis by the team; responsibilities also include checking data for reasonableness and follow-up with vendors regarding missing or inaccurate data
  • Managing the quality and timeliness of client deliverables
  • Helping to develop budgets and billing reports
  • Delegating to and reviewing project work of more junior colleagues
  • Assisting with the preparation and delivery of clear and concise client-friendly communications
58

Health & Benefits Centralized Operations Analyst Resume Examples & Samples

  • Complete ongoing file processing and transmission of complex/custom outbound files while maintaining strict adherence to file processing procedures and escalations protocols
  • Responsibilities include but are not limited to: running the jobs, conducting peer review where necessary, researching exceptions, making corrections in administration system, tracking metrics as needed, file archiving as needed
  • Conduct file transmission troubleshooting and error resolution. Conduct root cause analysis to research, resolve and follow-up on complex file issues identified. Ability to train, transfer knowledge and explain root cause to internal and external business partners. Identify trends and patterns in file discrepancies
  • Serve as the key resource for day-to-day file issues and escalations.Maintain/Update Ongoing Tools/Databases utilized for outbound file processing tracking
  • Serve as a subject matter expert on the client’s carrier plans and procedures; with the ability to interpret, understand and execute the client’s carrier plans and procedures. Support Open Enrollment activities, including but not limited to: project plan tasks, testing, production validation, dual year processing, etc
  • Serve as project manager for file programming change, including but not limited to: requirements gathering, testing, post-production validation
  • Support Open Enrollment activities, including but not limited to: project plan tasks, testing, production validation, dual year processing, etc
  • Act as Liaison to internal Client Service Teams to support ongoing delivery and contractual agreements
  • BA/BS preferred
  • 1-3 years experience preferred or equivalent industry experience
  • Experience in specific domains of HR administration (Benefits, Pension Plans and Healthcare & Group Benefits) is preferred
  • Proficient with Microsoft Access and Word
  • Ability to work within a team environment
  • Knowledge of SQL is a plus, as this position will require regular use of SQL to research issues and big develop solutions
  • Strong teamwork skills combined with the ability to work independently with minimal supervision
  • Additional CEBS coursework preferred
59

Employee Health & Benefits Summer Intern Resume Examples & Samples

  • Develop an awareness of the insurance vendor marketplace, plan designs, and industry trends and influencing factors (i.e. health care costs, the renewal process, etc)
  • Collect and assist in the analysis of health care claims and utilization data
  • Assist senior consultants in the review and analysis of client’s benefit program strategies
  • Help write and structure client communications, including proposals, reports, spreadsheets and presentations
  • Develop project management and consulting skills
  • Fully matriculated student with Junior class standing, progressing towards a bachelor’s degree in business, math, statistics, economics, health policy or related liberal arts major
  • Minimum GPA of 3.0/4.0
  • Strong analytical, mathematical skills and excellent work ethic
  • Proficiency using Microsoft office – Word, Excel, PowerPoint
  • Strong business acumen paired with intellectual curiosity
60

Employee Health & Benefits Summer Intern Resume Examples & Samples

  • Collection and analysis of health care claims and utilization data including cost projections and evaluations
  • Assist in the Request For Proposal (RFP) process on behalf of a clients
  • Assist senior consultants to review client needs, suitable approaches and implementation strategies
  • Model employee benefits contributions to meet employer objectives
  • Help prepare and write client communications, including reports, spreadsheets and presentations
61

Employee Health & Benefits Consulting Analyst Resume Examples & Samples

  • Assist senior consultants with reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies
  • Collect, analyze, and interpret health care data for reporting to the client
  • Develop an awareness of the insurance vendor marketplace, plan designs, health care cost factors, and the renewal process for health and group benefit programs
  • Coordinate the Request for Proposal (RFP) process on behalf of a client
  • Help write and structure client communications, including proposals, reports, spreadsheets, and presentations
  • Strong analytical, mathematical and project management skills
  • Ability to work at a fast pace, independently or in a team environment
  • Capacity to multitask, manage competing priorities with strong time management skills
  • Proficiency using Microsoft Office — Word, Excel, and PowerPoint
  • A bachelor’s degree: in business, math, statistics, economics, public health or a related major
62

Employee Health & Benefits Actuarial Analyst Resume Examples & Samples

  • Develop employee contribution strategies to meet employer cost objectives
  • Price medical and prescription drug plan designs using proprietary Mercer tools
  • Analyze vendor renewals and plan experience and estimate future plan costs
  • Develop basic underwriting and actuarial skills as you build an awareness of health care plan design, cost factors, and the renewal process as well as industry products, services, and tools, including Mercer EH&B products, the vendor/insurance carrier market, and budget setting, rate setting, and evaluation
  • Superior analytical, mathematical and project management skills
  • Excellent organizational, interpersonal, verbal, and written communication skills
  • High degree of self-direction and ability to work on teams or independently
  • A commitment to achieving a Society of Actuaries (SOA) designation as demonstrated by having successfully passed at least one SOA exam or other related professional certification
  • Strong command of Microsoft Excel
  • A bachelor’s degree in actuarial science, math, statistics, economics, business, finance, or other related field
63

Employee Health & Benefits Actuarial Consultant Resume Examples & Samples

  • Oversee the financial analysis work of more junior analysts providing technical peer review as well as input with respect to actuarial assumptions
  • Begin to manage an actuarial projects from start to finish
  • Develop budgets and billing reports
  • Gather necessary data from the vendor or client; review to ensure it is complete, accurate and reasonable; and prepare data in a particular template or format for use in basic or advanced financial analyses or valuations. May review more junior analysts' work
64

Health & Benefits Actuarial Consultant Resume Examples & Samples

  • Price and evaluation of consumerism plans (high deductible health plans with provisions to create greater consumer awareness) using Mercer's internal pricing model to compare designs; results are typically presented to client as part of a strategy or plan design discussion
  • Project retiree medical costs by entering the client's retiree cost and enrollment data for both pre-Medicare and post-Medicare; results are used by Retirement to develop retiree medical liabilities used by the client and their auditors for accounting purposes
  • Develop employee contributions scenarios by entering current employee medical contribution data into an Excel spreadsheet and project contributions to the next plan year, taking into account the cost-sharing goals of the client
65

Senior Health & Benefits Actuarial Consultant Resume Examples & Samples

  • Develop sophisticated benefits design and renewal strategies and drive the development of tools and solutions to address complex client issues
  • Communicate Mercer's position on latest industry trends to clients
  • Use appropriate Mercer tools in the development and execution of client strategy
  • Manage projects from start to finish including: managing the quality and timeliness of client deliverables, developing budgets and billing reports, acting as the senior client contact for financial work, preparing and delivering clear and concise client-friendly communications, and participating in the development and expansion of client relationships
  • Contribute to Mercer's development of intellectual capital and leading edge analysis
  • Participate in national AFG and product development efforts and lead market based initiatives
  • Act as a technical leader and resource within the office and market and provide triage for technical client issues within their office and market
  • Identifying strategic opportunities to reduce short-term and long-term costs and cost volatility for clients and prospects
  • BA/BS degree
  • 10-25 years experience in identifying, designing, recommending and implementing efficient, innovative business solutions to clients' complex health care benefits challenges. Management experience is a must
  • Proven management skills in leading large, complex projects and managing actuarial colleagues
66

Sales Professional, Health & Benefits Resume Examples & Samples

  • Responsible for selling Health and Benefits to large and mid market clients, as well as Retirement, Investment and Talent solutions
  • Identify, qualify and sell new client engagements with target organizations to achieve or exceed annual produced revenue goal (revenue from a sold engagement), focusing on
  • 5+ years of sales experience with expertise in the sale of Defined Benefit (DB), Defined Contribution (DC), and/or Health & BenefitsH&B) services to large and mid-market clients
  • Proven track record of successfully working in a Benefits sales environment with experience prospecting, negotiating, and closing sales pursuits
  • Excellent selling and sales strategy skills, including the ability to close opportunities
  • Ability to determine prospective business opportunities
  • Ability to sell value
  • Experience in development, negotiation and administration of long-term contracts
  • Ability to manage, large, complex sales and long sales cycles
  • Successful business to business sales experience (professional services preferred)
  • Demonstrated by the ability to interact at the most senior levels of a client organization
  • Ability to work both independently (initiate/qualify prospects) and as a member of a team (developing proposed solutions)
  • Extensive communications skills (written, verbal and presentation skills)
  • Very Strong organization and time management capabilities
  • Ability to learn, understand and champion Mercer sales processes (Miller Heiman), sales campaigns, and tools (including M-Power)
  • Demonstrate appropriate & professional conduct and appearance
  • Ability to learn, understand and apply the Mercer value proposition
  • Ability to learn and understand Mercer’s business and other lines of business within the company
  • Ability to quickly learn and develop understanding of multiple industries
  • Ability to engage in client-focused critical thinking
  • Required to obtain and maintain appropriate licenses, as required by Mercer policies and Provincial regulations
67

Health & Benefits Sales Professional Resume Examples & Samples

  • Unearthing hidden client needs
  • Building relationships with senior business leaders
  • Implementing ambitious sales strategies
  • Developing new revenue streams
  • Form strong personal relationships with decision-makers in our target markets across the South East of England, mainly larger mid-market and FTSE 350 and equivalent organisations
  • Generate new revenue for our Employee Health & Benefits consulting business by identifying, managing and converting sales opportunities
  • Contribute to all aspects of marketing and business development initiatives
  • Lead experienced client pitch teams to convert opportunities into revenue
  • Achieve agreed sales targets and personal deliverables
  • Challenge and test the sales approach
  • Increase the professional reputation of the sales team
  • Related business experience
  • Sales skills
  • Ability to question and probe very effectively around technical areas
  • Independent and self motivated
  • Exceptional communication and influencing skills at c-suite level
68

Health & Benefits LAD Consultant Resume Examples & Samples

  • Analyze client data to support RFPs, renewal analysis and financial reporting. Work will involve use of Mercer’s underwriting models and tools to underwrite insured life and disability plans and to provide experience reports on insured and self funded plans
  • Manage ad-hoc client and consultant requests including problem-solving on financial, administrative and operations issues
  • Participate as a member of the consulting team in developing life, absence and disability client strategies
  • Collect and interpret benchmark data and present to client
  • Delegate to and review project work of more junior colleagues
  • Understand life, absence and disability products, services and tools including vendor/carrier markets, including developing relationships with vendors in order to understand and compare products and services being offered and recommend solutions to clients
  • At least five years of industry related experience
69

Health & Benefits Analyst Resume Examples & Samples

  • Support Mercer Marketplace pharmacy projects including product review, financial assessments, implementations, plan design analyses and financial projections, pharmacy renewals, benchmarking, pharmacy benefit marketing and diagnostic reports, vendor and performance management. Projects would be led by Mercer Marketplace senior pharmacy consultant. Work with MMx consultants and pharmacy team to evaluate carve out PBM opportunities for clients through financial and disruption analyses, confirm standard plan design riders and clinical bundles, and implement programs prior to effective date. Support similar analyses in client renewals
  • Prepare client ready deliverables for senior peer review and present to clients. Prepare, seek peer review for, and deliver client ready PBM and product deliverables to MMx clients along with MMx Consultants
  • Interact with members of the Mercer Marketplace and Managed Pharmacy Practice (MPP) client teams. Work closely with and leverage subject matter expertise of members of Mercer’s Managed Pharmacy team. Attend MPP trainings, both internal and carrier provided. In addition, utilize MPP team for thorough peer review, oversight, and escalations, as necessary
  • BA/BS degree in math, statistics, economics, business, finance or liberal arts
  • 2-3 Yrs. experience working either at a Pharmacy Benefit Manager or in Pharmacy Benefit Management consulting a plus
  • Superior analytical and mathematical skills; strong command of Excel
70

Health & Benefits Senior Actuarial Analyst Resume Examples & Samples

  • Provide financial analysis for more complex and/or larger clients, including more in-depth analysis for complex situations that require additional research or discussion with Mercer subject matter experts. For less complex and involved work, this oversees the analysis of more junior staff
  • Price and evaluate consumerism plans (high deductible health plans with provisions to create greater consumer awareness) using Mercer's internal pricing model to compare designs; results are typically presented to client as part of a strategy or plan design discussion
  • Mentor and train more junior staff on the above
71

Health & Benefits Consulting Analyst Resume Examples & Samples

  • Provide financial, contract and/or administrative analysis, and manage portions of projects, including reviewing the work of lower level analysts
  • Interpret benchmark data and present to client
  • Manage the quality and timeliness of client deliverables
  • Participate in client calls and meetings as appropriate
  • Understand more advanced underwriting and financial skills, Health & Benefit products, services and technical tools, and intranet resources such as H&B MercerLink by participating in training courses, online learning, or through learning from more experienced colleagues
  • Delegate data entry to more junior colleagues and review for accuracy and reasonableness; provide data template (Excel) where necessary; conduct data entry in cases where no lower level analysts are available
72

Health & Benefits Actuarial Consultant Resume Examples & Samples

  • Manage different projects (renewal, request for proposals, redesign, program implementation, financial projections, etc.) from start to finish
  • Ensure the quality of deliverables and respect of timelines
  • Develop budgets and prepare invoices
  • Act as the client’s primary contact for the work and preparation/delivery of results
  • Act as an intermediary between clients and insurers
  • Provide expert advice and strategic support for project management
  • Work with Mercer subject matter experts to help clients with complex situations that require additional research or discussion
  • Delegate and oversee the work of more junior team members
  • BA degree in actuarial science or equivalent
  • Fellow or Associate of the Society of Actuaries
  • More than ten years of relevant experience in group insurance
  • Understanding of employee benefit plans and current healthcare issues
  • Ability to work in and lead project teams
  • Bilingual (English/French) - required
  • Strong organizational and prioritization skills, initiative and proactive attitude
73

Health & Benefits Consulting Analyst Resume Examples & Samples

  • Support financial aspects of benefit planning, including but not limited to, funding arrangements analysis, plan design strategies, and employee contribution modeling
  • Maintain annual renewal reports, monthly reports and quarterly reports, which includes providing monthly reporting of client and carrier information
  • Calculate and develop Incurred But Not Reported (“IBNR”) reserves, underwriting projections, rate development, actuarial plan impact, Pharmacy Benefit Management analysis, and claims repricing analysis
  • Support Renewal/Marketing Process including but not limited to
  • Pre-renewal analysis and gathering of pertinent underwriting information for account specific projects
  • Prepares exhibits and illustrations used to develop various financial strategies for employer groups
  • Prepare proposal data into Willis Towers Watson's format for presentation to clients making recommendations
  • Maintains client specific models to assist in the economic analysis of market alternatives
  • Prepares the financial exhibits and commentary for client presentations, supports the new business and renewal quoting process for the team
  • Maintain relationships with Manager- and Director-level personnel (Director-HR, etc.)
  • Support client retention ratio at or above the targeted goal
  • Understand and articulate to clients the Willis Towers Watson Human Capital Benefits (HCB) Value Proposition and Human Capital Benefits (HCB) Products and Services in order to support new business
  • Understand clients’ needs and identify products and services to support needs
  • Comply with internal compliance standards and documentation protocol
  • All other duties and project work as assigned
  • Life & Health license
  • Five or more years of analytical work related to insurance and/or employee benefits programs
  • Underwriting experience
  • Proficiency with Microsoft Word, PowerPoint
  • Strong Microsoft Excel skills
  • Intermediate knowledge of: (1) insurance products, (2) bid preparation and analysis, and (3) financial analysis/underwriting to specifically include the following
  • HMO, PPO, and Indemnity forms of Health, Dental, and Vision plans
  • Consumer-driven healthcare, wellness, disease management, and current trends
  • Regulatory environment of employee benefits plans, including intermediate knowledge of PPACA
  • Life (term, permanent, etc.), LTD, STD, and state-required disability plans
74

Health & Benefits Resume Examples & Samples

  • Grow revenue and increases market share within the Region
  • Develop Region-wide strategies to improve client acquisition, satisfaction and retention
  • Work with Region leadership (direct reports and support staff), establish Region-wide implementation plan for H&B Consulting Practice strategies and initiatives
  • Monitor colleague engagement and establish action plans to proactively address talent opportunities
  • Network with external senior talent across the industry to deepen succession plans and strengthen the practice
  • Focus on leadership development by serving as a teacher and coach to direct reports and other high potential talent
  • Keep a pulse on emerging business opportunities and partners with Innovation Leader to evaluate the potential to implement new service offerings
  • Work with other H&B Leaders to better understand our customers’ current and future challenges and uses that information to explore potential solutions
  • Proactively build strategic external partnerships and leverage relationships to fulfill client needs
  • Partner with In-Practice and U.S. Sales & Accounts as well as ARS and other sales channels to implement strategies to acquire new clients and grow with existing clients
  • 15 years of relevant work experience
  • Knowledgeable of Health and Benefits products, services and solutions
  • Proficient knowledge of Microsoft Office Suite
  • Ability to travel (from 50-75%)
75

Health & Benefits Medical Director Resume Examples & Samples

  • Thought Leadership: In collaboration with other clinically trained colleagues on the Innovation team, develop and articulate consulting points of view on existing and emerging health care topics; work with Innovation team resources to develop revenue-generating consulting solutions that align with our organizational point of view
  • Client Consulting: Lead clinical health strategy and execution consulting assignments for clients, working with other subject matter experts and the generalist H&B client team to meet the needs of the client in an efficient and effective manner; this role not only coaches and directs work done by others but also is actively involved in the analysis and presentation to the client
  • Data Analytics: working in collaboration with our Innovation/Health Transformation Team and our Innovation/Data Forensics team, provide insights and actionable observations about a client’s health data; this may take the form of ad hoc projects for clients as well as completion of the analysis as part of one of our standard diagnostic analytics models
  • Business Development: Participate in business development meetings with existing clients and prospects; be knowledgeable about our broad capabilities in H&B and Innovation specifically, and be able to translate one’s own subject matter expertise into a value proposition that compels an employer to engage Aon as their consultant
  • Knowledge Sharing: help raise the collective intellect of the H&B consulting practice through a regular cadence of sharing of articles, observations on market trends, leadership on practice webcasts, etc
  • Talent Development: whether directly managing other colleagues or not, this role is a senior leadership position and is expected to lead by example and follow the Aon Leadership Model. In particular, this colleague needs to serve as a role model for giving and receiving feedback from colleagues in real time after client and internal meetings
  • Building Aon’s Global Health Business: while this role is based in the US H&B consulting practice, over time we expect this colleague to be actively involved in solution development and point of view clarification across Aon’s health business. In the US, this includes consulting, benefits administration, exchanges, point solutions, and delivery system transformation. Outside the US, this includes global wellbeing, health/absence/workers compensation, and health broking
  • 12+ years of health care industry experience (combination of private practice, carrier, employer or consulting)
  • People management experience or equivalent skills desired but not required
76

Health & Benefits Resume Examples & Samples

  • Develop, drive, and execute firm wide clinical, health improvement, and measurement consulting strategy
  • Work with the overall lead of Clinical, Health Improvement, and Measurement to establish and articulate Aon Hewitt's vision and strategy
  • Collaborate with internal and external resources to identify critical product/tool/offer development needs in the clinical, health improvement, and measurement areas
  • Ensure that all products/tools/offers align with and support Aon Hewitt's clinical, health improvement, and measurement point of view
  • Translate theories and ideas into clear and actionable offers, tools, and approaches that can be deployed by our clients
  • Leverage appropriate resources across markets, regions, and business groups
  • Utilize broad health care experience to anticipate market trends, internal needs, and client needs
  • Work closely with Health Transformation leaders to support the strategic direction of the business
  • Provide thought leadership around the development of specific clinical, health improvement, and measurement approaches, products, tools, and offers
  • Create scalable solutions that address health improvement and benefit strategies with the power of data analytics to provide evidence-based health solutions for clients that improve health and productivity while positively impacting the bottom line
  • Utilize Aon Hewitt's established clinical, health improvement, and measurement point of view and strategy as the basis for assessing the commercial potential of new approaches, products, tools, and offers
  • Identify and establish internal and external partnerships that can promote Health Transformation's strategic direction and product development
  • Collaborate with Health Transformation business and clinical leaders to establish appropriate marketing approaches
  • Coordinate with Delivery team to establish approaches for disseminating point-of-view, process, tools, and services to markets
  • Communicate Aon Hewitt's clinical, health improvement, and measurement strategy, vision, and point-of-view internally and externally (clients, vendors, media)
  • Engage in strategic discussions with clients
  • Communicate strategy, vision, and point-of-view through the marketing of new products, tools, and offers through articles, interviews, white papers, and speaking engagements
  • Minimum of seven years of health industry and/or consulting experience
  • Demonstrated client, people, and business leadership
  • Demonstrated experience in the development and delivery of new products and offers
  • Deep health care knowledge, including strong knowledge of the health market and industry, plans, vendors, special interest groups, professional organizations
  • Knowledge and application of clinical, non-clinical and business measurement
  • Proven track record of successfully developing a consulting approach, creating the expert team, and disseminating out to market consultants
  • Strong people management skills
  • Broad-base thinker with solid understanding of the overall approach to population health for employers
77

Health & Benefits, VP-actuary Resume Examples & Samples

  • Leveraged role focused on delivery high quality consulting and actuarial work to clients, leading to maintenance and growth of the client portfolio
  • Lead and/or support actuarial team and provide technical coaching to other team members and actuarial students
  • Leverage expertise locally to other actuaries, actuarial students, and other H&B consultants
  • Project/client/financial management experience
  • Broad business knowledge/perspective
  • Additional formal or informal responsibilities may include: People management or mentoring, Business development
78

Health & Benefits Operations Analyst Resume Examples & Samples

  • Deliver on key objectives, including data analysis communication support and reporting
  • Identifying and executing process improvements that lead to year-over-year efficiencies in his or her particular work areas
  • Support strategic functional areas to help ensure that the business effectively meets and exceeds its goals surrounding financials, clients, and colleagues
  • 1-3 Years of work experience
  • Strong technical skills, including Microsoft Outlook, Word, PowerPoint, and Excel
79

Health & Benefits Consulting Actuary Resume Examples & Samples

  • Assist in strategy development and costing of scenarios related to strategy discussions
  • Set, and where appropriate review, health care budget rate for self-insured plans; present results to client teams and clients
  • Value retiree plans for purposes of complying with Medicare Part D regulations
  • Perform FAS 106 assumption development
  • Drafting reports and correspondence
  • Promoting good public relations by developing strong working relationships with clients, and insurance company representatives; and
  • Commitment to professional development and working towards the successful completion of the Fellowship of Society of Actuaries (FSA) designation
  • Solicit actuarial review where appropriate
  • Candidate should have at least 4+ exams completed. Near ASA, ASA/FSA designations a plus
  • 3-7 years healthcare industry experience in a Human Resources Consulting firm, Outsourcing firm, Broker or Health Insurance Carrier
  • A superior ability in mathematics and financial analysis, and demonstrated experience using financial spreadsheet programs
80

Health & Benefits Resume Examples & Samples

  • Serve as a subject matter expert in the area of health transformation, developing knowledge on best practices and market trends, and contributing to the developments and enhancement of new and existing products and services
  • Assist consultants with benchmarking and industry research
  • Assist consultants with marketing and sales efforts
  • Educate colleagues on Health Transformation projects, products and services
  • Act as project consultant on targeted client/prospects including data analysis, strategy design and development, vendor selection and implementation, measurement and engagement/communication approach
  • Take initiative on building internal and external relationships
  • Provide thought leadership around the development of specific clinical, health improvement, and measurement approaches, products, and tools
  • Communicate strategy, vision, and point-of-view through the marketing of new products, tools, and offers through articles, interviews, white papers, and speaking engagements internally and externally (clients, vendors)
  • Coordinate with delivery team to establish approaches for disseminating point-of-view, process, tools, and services to markets
  • Assist in the delivery of client work
  • 6+ years of related experience
  • Proficiency with Microsoft Office software
81

Health & Benefits, VP / Account Executive Resume Examples & Samples

  • Responsible for providing consulting services and guidance to mid & large market clients
  • Responsible for managing the day to day work to serve the client needs, coordinate the client team, respond to client inquiries
  • Specific areas of expertise needed for this position include benefit plan design and rate analysis and strategy, RFP development and response review, carrier negotiations, stewardship report preparation, benchmark analysis, client financial analysis and reporting and carrier contract reviews
  • Must have excellent communication and presentation skills and work well with internal and external Aon Hewitt client team members, and be capable of working as a team member or independently based on the project
  • Prior experience with Public Sector is advantageous
82

New Graduate Opportunity For-health & Benefits Actuarial Analyst Resume Examples & Samples

  • Perform actuarial valuations of post-retirement and post-employment benefits programs
  • Conduct accounting disclosures, claims analyses, costings, projections, and periodic experience updates as required to assist in the financial management of clients’ insurance plans
  • Providing analytical support in servicing mid to large corporate accounts
  • Maintaining a variety of Excel-based group benefit actuarial tools
  • Preparing quarterly experience reviews and renewal underwriting analyses
  • Writing reports and correspondence
  • Relevant experience in a consulting/insurance environment working in group underwriting and group benefits departments preferred
  • Applicants who do not have the industry experience, but have the required education and skills will also be considered
83

Senior Health & Benefits Actuarial Analyst Resume Examples & Samples

  • Minimum of 2-5 years of relevant experience; relevant experience in a consulting/insurance environment working in group underwriting and group benefits departments preferred
  • A superior ability in mathematics and financial analysis, and demonstrated computer skills using financial spreadsheet programs
  • Superior communication skills, both written and oral
  • Must be a highly motivated, client service and team oriented individual
  • Ability to multi-task on several projects simultaneously in an environment with concurrent deadlines subject to change, as well as regular interruptions
  • Strong technical skills across Microsoft Office Suite, including Word, PowerPoint and Excel. Must have Advanced Excel proficiency
  • Applicants who do not have the industry experience, but have the required education and skills will also be considered; and
84

Health & Benefits National Large Market Segment Leader Resume Examples & Samples

  • Lead strategy for the Large Market to deliver revenue growth, market share, and colleague engagement via a best-in-class value proposition
  • Lead LM client efforts around
  • Experience leading a multi-market, dispersed workforce
  • Prior accountability for Profit & Loss statement and action planning
85

Health & Benefits Analyst Resume Examples & Samples

  • Analysis of utilization reports, carrier reports, and claims data & trends
  • COBRA, HIPAA, 5500’s issues
  • Claims issues & administrative problems
  • Carrier/client relations
  • Additional responsibilities include (but not limited to)
  • Prepares sections of deliverables with some oversight
  • Assist consulting team with client proposals, presentations, management reporting, and overall peer review of all work
  • Works well with carriers, managing their responses for timeliness and accuracy, and building relationships
  • Possess a basic understanding of the health and group benefits, and participates as needed on task forces and special project teams
86

Health & Benefits Senior Analyst Resume Examples & Samples

  • Assist the consulting team in gathering, organizing entering and analyzing data into Excel spreadsheets to be used for various client projects
  • Analyze the results and manage portions of projects, including reviewing the work of lower level analysts
  • Develop and present benchmarking reports by gathering and analyzing health benefits data from a national survey administered and published by Mercer, input it into a standardized template and compare a client's medical and dental plan information (such as the benefits they offer, rates, contributions) to other companies by industry or geography and present the final report to the client. The analyst will meet with a consultant up front to determine what revisions of the report to make
87

Health Benefits Project Manager Resume Examples & Samples

  • Responsible for the complete implementation process of all products & services for UnitedHealthcare National Accounts new business and existing accounts
  • Serves as the key point person for customers during implementation providing expertise, value added services, and ensures case readiness and customer satisfaction
  • Leads and manages the Account management team to ensure all targets are met
  • Represents client internally and coordinates with other functions to implement client systems, complete projects, and addresses service needs throughout the implementation
  • Serves as the risk mitigator throughout the implementation ensuring accuracy and timeliness on the entire implementation
  • Responsible for the overall success of the implementation
  • Bachelor's Degree or Higher
  • 3+ years of Healthcare experience
  • 3+ years of Account Management experience
  • Experienced with Microsoft Office
  • Experience with health benefits implementation
  • Experience managing or supervising project teams
88

Health & Benefits Financial Consultant Resume Examples & Samples

  • Work with clients, carriers, vendors and service team to manage the time-line for marketing projects and annual renewals
  • Review marketing results to ensure consistency with requested proposals and modify if needed
  • Negotiate renewals with carriers and vendors
  • Contribute to client deliverables; including spreadsheets and presentations reflecting results and options
  • Prepare competitive benchmarking analysis of benefit plan designs
  • Increase efficiency within client teams by identifying ways to improve processes
  • Build relationships internally and collaborate effectively on cross-functional teams
  • Comply with Willis Towers Watson Excellence Management (WEM) program
  • 10-15 years of analytical work related to group insurance and/or employee benefits programs preferred
  • Bachelor’s degree required, preferably in mathematics, economics, statistics, finance, insurance, public health, health management or any major with significant quantitative course work
  • State Life and Health license required within 90 days of employment
  • Work experience that demonstrates strong technical and/or client service skills (analyst type of internship preferred)
  • Extensive underwriting experience required
  • Advanced Microsoft Office skills, particularly in Excel
  • Availability to travel on an as needed basis
89

Health & Benefits Analyst Intern Resume Examples & Samples

  • Price medical and prescription drug plan designs by entering plan design information into Mercer's internal pricing model to develop the relative cost differences between plan designs, in order to compare the client's current plan to alternative designs
  • Gain an understanding of the following, through online training, group sessions, or one-on-one training with others in a more senior role: Health and Benefits products, services and technical tools offered by Mercer, vendor/carrier markets, basic underwriting skills, budget-setting, rate-setting and evaluation
  • Analyze cost drivers by reviewing client's cost/utilization data and looking for year-over-year trends or comparisons to external benchmarks using data provided from client's vendor reports or raw data from external databases
  • Gather necessary data from the vendor or client; review to ensure it is complete, accurate and reasonable; and prepare data in a particular template or format for use in basic or advanced financial analyses
  • Bachelor’s degree in Math, Statistics, Economics or related field
90

Health & Benefits Actuarial Analyst Intern Resume Examples & Samples

  • Employ actuarial techniques to perform valuation modelling of retiree group benefit plan costs and post-employment obligations
  • Participate in the preparation of annual financial reporting of post-employment obligations in accordance with governing accounting standards (i.e. International Financial Reporting Standards, Chartered Professional Accountants’ Handbook, Financial Accounting Standards Board)
  • Perform pricing and evaluation of consumerism plans using Mercer's internal pricing model to compare designs where consumers have a greater ownership in costs
  • Perform analyses for larger, more complex clients, including more in-depth analysis for complex situations that may require additional research or discussion with Mercer subject matter experts
  • Bachelor’s degree in Math, Statistics, Actuarial Science or related field
91

Senior Health & Benefits Actuarial Analyst Resume Examples & Samples

  • Gain an understanding of basic project management and consulting skills such to include: managing the quality and timeliness of client deliverables, helping to develop budgets and billing reports, participating in client calls and meetings as appropriate and assisting with the preparation of clear and concise client-friendly communications
  • Gain an understanding of the following, through online training, group sessions, or one-on-one training with others in a more senior role: Health and Benefits products, services and technical tools offered by Mercer, vendor/carrier markets, basic underwriting and actuarial skills, budget-setting, rate-setting and evaluation
  • Strong analytical and mathematical skills; strong command of Excel
92

Health & Benefits Analyst Resume Examples & Samples

  • Data analysis - assist the consulting team in gathering, organizing and entering information and data into Excel spreadsheets and PowerPoint presentations to be used for various client projects. Examples of the types of projects and responsibilities include
  • BA/BS Required
  • No prior health & benefits experience required
  • State Life Accident & Health License must be obtained within three months of hire date
93

Health & Benefits Claims Field Auditor Resume Examples & Samples

  • Evaluate the accuracy and effectiveness of a claims administrator's performance on behalf of the client
  • Review claims information selected as part of the audit sample for a pre-determined period of time to verify the following information. The claims information includes eligibility, calculations, payments and other pertinent data
  • Document audit notes and follow up appropriately on any errors or questions
  • 5 or more years of group medical and/or dental claims processing experience with health insurance carriers, managed care plans or third party administrators
  • Working knowledge of health plan designs and provisions including current claim processing policies and procedures
  • Solid understanding of health and welfare benefit claims processing and claims payment administration
  • Experience with health claims administrators' systems
  • Current claim coding knowledge including: CPT4, ICD9, HCPCs, CDT
  • Able to travel up to 70% of the time
94

Cigna Global Health Benefits Resume Examples & Samples

  • Client and customer facing responsibility for day to day, culturally appropriate support of high profile, high touch government clients
  • Provide consultative pro-active information/recommendations with clients on an on-going basis
  • Manage a strategic block of government business accounts in the DC area
  • Manage renewals for block of business
  • Upsell/cross-sell additional product lines within Cigna Global and other matrix partners
  • Communicate/educate clients about Cigna Global updates/changes related to compliance or processes
  • Partner with internal teams to resolve escalated issues related to eligibility, premium/invoicing, and/or service related matters
  • Manage sales information as per Cigna Global practices in Salesforce system
  • Support internal implementation and sales teams on client implementations, ensuring operational alignment of client needs for the business to government segment
  • State required Life, Accident and Health Licensure required
  • Thorough understanding of health service products and services, and associated operating requirements to support the client management plan goals and sales processes
  • Requires strong background and experience in strategic account management, account service, sales, patient advocacy or other areas requiring significant client and customer interaction. At least 3+ years of health care experience preferred
  • Familiar with multiple software and system-based applications such as Microsoft Office database and spreadsheets (Excel, Access, sales tracking systems)
  • Requires strong English and Arabic written and verbal communication skills
  • Excellent presentation and consultation skills
  • Ability to effectively manage multiple tasks and collaborative meetings
  • Ability to remain composed under pressure
  • Possess knowledge of the practices, techniques and tools associated with providing outstanding consultative service to clients and customers
  • Bachelor's degree preferred or equivalent work experience
  • Client and customer focused with the ability to be a team player with the client management organization and matrix partners
  • High level of skill in areas of empathy, listening, and problem solving
  • Language requirements – English and Arabic
95

Senior Health & Benefits Analyst Resume Examples & Samples

  • Understand and demonstrate project management and consulting skills such to include: managing the quality and timeliness of client deliverables, helping to develop budgets and billing reports, participating in client calls and meetings as appropriate and assisting with the preparation and delivery of clear and concise client-friendly communications
  • Proactively manage annual calendar for each client; includes coordinating meetings with the client or carriers, reminding clients of upcoming deadlines and compliance issues, and working with other members of the consulting team to plan for meetings
  • Develop and present benchmarking reports by gathering and analyzing health benefits data from a national survey administered and published by Mercer, input it into a standardized template and compare a client's medical and dental plan information (such as the benefits they offer, rates, contributions) to other companies by industry or geography and present the final report to the client
  • Gather data from the client and current vendors needed for analyzing the client's healthcare plans. This typically involves organizing and summarizing plan design details and costs in Excel for further analysis
  • Present results of analysis to clients as part of regular client meetings
  • Work with consulting teams on Requests for Proposal (RFP) for clients. Assist in management of the project as well as interpret the meaning of the data and summarize the responses from the RFP in Excel or PowerPoint format for presentation to the client
  • Strong knowledge of MS Office Tools (Excel, PowerPoint)
96

Health & Benefits Mid-market Operations Leader Resume Examples & Samples

  • People management including talent management, goal-setting and review, engagement and recognition for up to 8 direct reports
  • Overseeing the financial management of the business including working with the Mid-Market Health & Benefits Leader to review and manage financials, utilization, budgets, billings/collections, contracting and commission strategy
  • Leading the client allocation and workflow process working closely with an internal project manager
  • Developing and implementing strategies to effectively and efficiently deliver services consistently across the Mid-Market team and Health & Benefits Practice
  • Actively delivers our services and acts as a Client Relationship Leader for an assigned block of business
  • Client relationship management and delivery: Responsible for all aspects of delivery of Willis Towers Watson products and services for the Line of Business within the market. Develops client strategies to deepen, broaden and build profitable relationships
  • Responsible for efficiency/effectiveness in the delivery of client services
  • Leads activities that will assist the team in accomplishing market growth targets
  • Individual will still maintain an active role in direct client service (at least 60% of time)
  • Creates an environment in the Toronto Mid-Market Health & Benefits team that supports the diversity initiatives of the company, develops the best talent and delivers the highest quality work for our clients
  • Manages overall talent pool pipeline within the Toronto market: Primary accountability for developing and executing on strategic staffing plans, including all people processes (recruiting, deployment, performance management, development and engagement). Collaborates with Health & Benefits Mid-Market Leader on executing on Region plans
  • Responsible for assigning resources to projects/client teams; Works to ensure workload is distributed to allow sufficient capacity; focus for new responsibilities and performance goals are updated accordingly
  • Accountable for client satisfaction and retention resulting from staffing deployment, succession planning and professional excellence culture
  • Develops and implements succession plans for each client team to drive client delivery consistency and client retention
  • Owns professional excellence initiatives and ensures team’s compliance
  • Owns the development of staff through facilitation of ongoing Learning & Development, coaching and mentoring
97

Health & Benefits Client Services Manager Resume Examples & Samples

  • Be responsible for overall outsourcing client relationships on behalf of Mercer
  • Manage escalated client issues working in tandem with the appropriate Relationship manager
  • Assist with the management of the Client Scorecard
  • Manage the budget and headcount for respective teams
  • Manage and mentor the (Partnering for Success) PfS process for staff
  • Assist with offshore planning to meet Mercer's needs
  • Participate in sales process for prospective clients
  • Bachelor's degree in Business; Master's in Business Administration preferred
  • 5-10 years of experience in benefit administration and project management
  • Advanced knowledge of benefits administration, Microsoft Office Suite, Microsoft Project
  • Strong oral and written communication, planning and time management skills
  • Strong presentation skill required
98

Program Manager Health & Benefits Administration Solutions Resume Examples & Samples

  • Manage complex projects and teams that have both onshore and offshore components as well as application development that supports software which may span multiple lines of business (LoBs) or countries
  • Work with the business teams to ensure that all requirements for projects are met. Identify, explore, define and document the needs and expectations for the projects that they are responsible for
  • Monitor progress, resources and issues throughout the life cycle of project(s)
  • Track and forecast project expenditures; develop the right mix of on-shore and off-shore resources to meet program deliverables and cost objectives. Identify, escalate, and address barriers and risks to team and the project
  • Manage program/project accounting for the Application Development organization and consolidate program status reporting and information for senior management and program sponsors/product owners
  • Interview, hire, motivate and coach staff to promote a diverse, professional, and enthusiastic environment. Allocate staff appropriately to maintain proper staffing coverage and to ensure meeting department standards
  • Bachelor's degree in Computer Science or Information Systems Management; equivalent combination of education and work experience acceptable
  • Minimum of 7 years’ experience Project management with software development projects
  • Experience managing a diverse, distributed team including hiring responsibilities
  • Experience working with business partners, technology teams and customers in defining product requirements and meeting objectives on large scale projects
  • Demonstrate an expert knowledge of project management techniques, concepts and tools
  • Knowledge of application and infrastructure architectures to aid in team communication, risk mitigation and problem-solving
  • Strong understanding of System Development Life Cycle Methodologies
  • Proficient in tools used in support of office and project management (e.g. MS Office, Outlook, MS Project, Excel, PowerPoint)
  • Internationally recognized certification in project management is a plus
  • Agile fundamentals and best practice knowledge is a plus
  • Certified ScrumMaster or Scrum Practitioner is a plus
99

Consultant Actuary, Health & Benefits Resume Examples & Samples

  • Preparation of annual valuations of post-retirement healthcare benefit plans
  • Provide related healthcare consulting services for both single and multi-employer plans
  • Collaborate with consulting staff and peers to provide innovative actuarial expertise on client projects
  • Analyze actuarial and business impacts of new regulations on existing plans
  • Execute solid analysis, delivering creative and practical solutions with a professional and client-focused approach
  • Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Finance or another technical related field from an accredited college or university
  • Minimum of two to five years health and welfare actuarial experience within a consulting and or insurance company environment
  • Strong knowledge of Health & Welfare plan design, pricing strategies, competitive market practices, and provider network analysis
  • Ability to organize, set priorities and complete multiple projects within established deadlines
  • Ability to manage projects and/or processes, work in teams and interface effectively with clients
  • Working knowledge of ERISA, DOL and IRS regulations
  • Proficient in Excel and Word
100

Senior Consulting Actuary, Health & Benefits Resume Examples & Samples

  • Bachelor’s degree in Actuarial Science, Mathematics, Statistics or another technical related field
  • 8 years of experience in Health and Welfare/ Actuarial insurance or related
  • 5 years supervisory experience
  • Actuarial Exams required/ ASA Preferred
  • Ability to manage all aspects of client engagements
  • Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
  • Must be able to travel based on client and business needs
101

Benefits Analyst, Employee Health & Benefits Resume Examples & Samples

  • Strong problem solving, analytical thinking and troubleshooting skills
  • Prior Experience with business intelligence, analytics work and reporting tools
  • Exposure in Insurance, Broking and/or operations background is highly advantageous
  • Strong customer service focus
102

Senior Health& Benefits Actuarial Consultant Resume Examples & Samples

  • Determine the full scope of services provided to the client and set roles/responsibilities within the client team
  • Incorporate compliance and professional standards into all work processes, including transparency, AFG, peer review and maintaining required licensure
  • Set strategic direction and create demand for new products/services in the marketplace
  • Cross-sell other Mercer and MMC products and services to clients
  • Provide management of the financial analysis for clients, including the most complex and/or largest clients, including more in-depth analysis for complex situations that require additional research or discussion with Mercer subject matter experts. This includes overseeing the analysis of mid-level and senior staff
  • Independently manage a team of mid-level and more senior resources to complete the following
103

Health & Benefits Business Analyst Resume Examples & Samples

  • Eliciting business and employee benefit requirements
  • Planning and monitoring the requirement elicitation process
  • Requirements organization
  • Translating and simplifying requirements
  • Requirements management and communication
  • Requirements analysis
104

National Health & Benefits Actuarial Liaison Resume Examples & Samples

  • Work with vendors, carriers and internal Mercer staff to develop and maintain tools utilized by our staff on behalf of our clients. This includes developing relationships and managing projects
  • Work with team members to quickly prototype new tool and analytics using existing and emerging technologies
  • Define and manage a process for ongoing review of existing tools and new initiatives to properly allocate resources
  • Ability to identify and apply new technologies to develop solutions for existing and new client challenges
  • Ability to identify routine processes and automate them
  • Ability to maximize productivity of part-time and full time resources
  • Manage projects from start to finish, including managing quality/timeliness of deliverables, developing budgets, acting as senior contact for work and preparing/delivering concise communications and results to stakeholders
  • Demonstrate an expert level of understanding of Health & Benefits products, services and technical tools offered by Mercer; vendor/carrier markets, underwriting/actuarial skills, budget-setting, rate setting and evaluation. Will also train and mentor others on these
  • Superior analytical and mathematical skills, strong command of Excel
  • Technical experience with product development and tool design (R, SAS, SQL, Python)
105

Senior Global Health & Benefits Analyst Resume Examples & Samples

  • Provide data analytics, draft reports and presentations, update project trackers and work with the local country consultants and brokers to obtain status updates
  • Manage the clients’ benefits data which includes working with the Global Benefits Center to populate the data and being responsible that data is accurate and updated on a timely basis
  • Support the use of Willis Towers Watson’s BenefitsManager, BenTrack, Benefits Data Source, BenVals and other tools to help clients to maximize the value from the information collected,
  • Support the senior consultant and local/regional country consultants to deliver advice to the headquarters of our multinational clients on employee benefit matters around the world
  • Coordinate and project management of multi-country projects such as global benefit benchmarking exercises, cost savings projects and governance processes
  • Help the senior consultant to provide proactive advice around the opportunities to optimize the way benefits are managed globally (effective use of local resources, brokers, consultants, third party providers)
  • Work with the senior consultant to deliver advice to multinational clients about the financing of their risk benefit programs, such as self-insurance, multinational risk benefits pooling and employee benefit captive work - for feasibility study, negotiation, selection, implementation and ongoing support
  • Keep abreast of changes in legislation, market practice or otherwise, to identify issues that clients should be addressing
  • Support intellectual capital development, as needed
  • Support new business opportunities, as needed
106

Health & Benefits Client Services Team Leader Resume Examples & Samples

  • Serve as a subject matter expert on the client's plans and administrative procedures; serve as the key resource for day-to-day issues
  • Manage client business process and identify areas for continued improvement; may support more then one client team based on project scope and complexity
  • Three to five years experience in health & group benefit administration
  • Strong proficiency with MS Excel and Word (proficiency in MS Access & MS Project highly preferred)
  • Previous experience creating business processes for project implementation
  • Excellent problem solving and analytical skills; proven ability to research, follow up and resolve complex issues or problems surfaced by the team
  • Ability to create a team setting that encourages both individual and team accomplishments; ability to establish goals and evaluate the performance of team members
  • Excellent oral and written communication skills; ability to present complex issues/data with a high level of clarity and impact
107

Senior Health Benefits Actuarial Consultant Resume Examples & Samples

  • Analyze cost drivers by reviewing client's cost/utilization data and looking for year-over-year trends or comparisons to external benchmarks using data provided from client's vendor reports or raw data from external databases; key results are summarized and presented to client to help understand cost drivers and help modify plan design
  • Manage actuarial projects from start to finish including: manage the quality and timeliness of client deliverables; develop budgets and billing reports; act as a key client contact for financial work; prepare clear and concise client-friendly communications; present results to clients
  • Gain an expert level of understanding of the following, through online training, group sessions, or one-on-one training with others in a more senior role: Health and Benefits products, services and technical tools offered by Mercer; vendor/carrier markets; underwriting and actuarial skills; budget-setting, rate-setting and evaluation
  • Excellent interpersonal skills; strong oral and written communication skills
  • Must be FSA or near-FSA
108

Associate Client Manager, Health & Benefits Resume Examples & Samples

  • Respond to basic inquiries regarding ADP products
  • Resolve routine customer concerns with pre-defined solutions
  • Handle customer inquiries that could require data entry changes
  • Answer non-technical questions regarding ADP products and questions that cannot be handled by associate specialists as appropriate
  • Learn and navigate ADP systems in order to respond to issues
  • At least 1 year of previous experience
  • Life & Health Insurance License or willing to obtain within 60 days of hire
  • Strong client relationship and interpersonal skills
  • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
  • Demonstrated ability to learn and apply basic concepts in new situations
  • Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner
  • Ability to collaborate and work in a team environment as well as work independently and make sound decisions
109

Introducing Health Benefits for Come be a Part of our Amazing Colleyville Massage Team-f Resume Examples & Samples

  • Recognize and support team goals and create and maintain positive relationships with team members
  • Have completed the minimum of 500 hours of massage therapy school as well as intenship hours
  • Be able to complete a background check with satisfactory results
  • Providing exceptional guest service. Confidently and knowledgably educate clients about the benefits of massage, our wellness program, and related products in order to build your clientele
  • Design and communicate customized massage sessions based on your clients needs
  • Ability to perform 60,90, 120 min. customized massage sessions
  • Support team goals: create and maintain positive relationships with team members
  • Have knowledge of and experience in performing Swedish (required) and Deep Tissue Massage (preferred), as well as knowledge of and experience in performing other modalities
  • Participate in continuing education to improve effectiveness (preferred)
110

Senior Health & Benefits Actuarial Consultant Resume Examples & Samples

  • Pricing and evaluation of individual and group insurance exchange plans (high deductible health plans with provisions to create greater consumer awareness) creating and developing a Mercer internal pricing model to compare designs and outcomes under various scenarios.; Results are typically presented to Mercer senior management and Finance as part of a strategy or risk mitigation activities
  • Analyzing Mercer marketplace Individual and Group insurance profit and loss drivers by reviewing data and looking for year-over-year trends or comparisons to external benchmarks or other products using data provided from insurers or Mercer Finance or raw data from external databases; key results are summarized and presented to Exchange Leader to help understand drivers and modify business plan
  • Projecting appropriate retiree medical exchange product options by reviewing the client’s retiree cost and enrollment data for both pre-Medicare and post-Medicare. Develop appropriate solution set for client situation from Mercer’s Individual Exchange suite of products from Transition Assist and GetInsured
  • Estimating the impact of Medicare part D legislation by entering retiree prescription drug data into Mercer’s Part D pricing model and performing tests to determine whether a federal government subsidy is available to the client; results are included in a report to the client documenting the assumptions and results of the testing. Compare the results above to what is available through Mercer Marketplace
  • Participate in RFP development and delivery for Transition Assist and GetInsured proposals and finalist meetings
  • Develop appropriate tools for retiree medical exchange and GetInsured work – develop Footprint analysis and cost comparison tools
  • Develop appropriate tools and models for Mercer Marketplace’s group insurance product portfolio. Educate colleagues as to use of the tools and perform client presentations
  • Client Cost projections
  • Review of RFP financial offers by the Marketplace team
  • Insurer pricing and products
  • Strategies to mitigate employer cost
  • Manage actuarial projects from start to finish and deliver reports to management and actuarial leadership
  • Manage the quality and timeliness of deliverables
  • Develop budgets and financial forecast for the Group and Individual Insurance Exchange
  • Act as the key contact for financial work insurers
  • Prepare clear and concise colleague-friendly communications on how Marketplace products work and train sales/marketing staff
  • Present results of studies and analyses to management
  • Develop, maintain and manage relationships with insurers
  • Develop financial tools for use in Mercer Marketplace
  • Minimum ten years of H&B or relevant actuarial experience required
  • Fellow of the Society of Actuaries or Associate, Society of Actuaries
111

Senior Analyst, Health Benefits Resume Examples & Samples

  • Answers inquiries and resolves employee and retiree issues concerning benefit coverage, claims disputes, plan information, etc
  • Works with carriers/vendors on enrollment, eligibility, and claims issues
  • Updates eligibility/enrollment and carrier systems as needed
  • Develops and delivers benefits related communications
  • Assists with coordination of health and wellness processes including annual enrollment, wellness screenings, system testing, and others
  • Oversees the creation and initiation of payment processes for new vendors
  • Provides data on employee and retiree health and welfare utilization as needed
  • Produces periodic audit of company’s enrollment and ensures accuracy
  • Oversees the payment of health and welfare invoices including the allocation requirements dictated by the budget
  • Supports budget creation and ongoing administration
  • Produces monthly account reconciliations for GL and benefit accounts
  • Processes journal entries to assist in GL account balancing with supervisor approval
  • Provides audit support to outside auditors as needed
  • Provides annual census data for various carriers and providers
  • Perform analysis and create reports of key metrics/trends to meet manager needs
  • Three years’ experience with proven increase in responsibility in human resources, finance, or relevant business function
  • Two years’ experience in health and welfare benefits
  • Two years’ work experience in human resources or finance area of an organization
  • Must have strong analytical skills
  • ADP and Oracle experience preferred
  • Must have strong oral and written communication skills and presentation abilities
112

Director of Health Benefits Resume Examples & Samples

  • Leads strategic decision making for the City’s health, dental, life and related benefits, including identifying issues, presentation of data analysis and other research to the City’s management team, and providing expertise in final decisions
  • With other senior managers, actively participates in, leads, and negotiates benefits with the City’s Public Employee Committee, which is the authorized and exclusive health insurance bargaining representative for the coalition of public employee bargaining units and retirees of the City of Boston
  • Assures benefits are administered accurately, timely, and with a constant focus on customer service and operational efficiencies
  • Maintains a comprehensive understanding of the City’s health related benefits, City specific enrollment, claims, and benefit issues, and external marketplace and municipal trends
  • Leads and supervises a staff of professional and administrative employees with a constant focus on customer service and operational efficiencies
  • Leads business process change when opportunities arise to more effectively and efficiently provide health related benefits
  • Assures staff’s ability, and when necessary personally counsels active employees and retirees about the Medicare enrollment process and the City’s Medicare Supplement Plans
  • Creates and presents benefit presentations to large audiences including employees, unions and retiree groups (such as annual enrollment, retirement planning, and upcoming changes to benefits)
  • Maintains a confident understanding of and promotes maximum use of information technology systems in health benefits administration, including on-line benefit enrollment, financial systems, human resource management systems, and plan/claims data systems including reporting
  • Assumes primary responsibility, through staff and working closely with City financial departments, for all health insurance related financial management. This includes timely and accurate vendor payments, member payroll deductions, revenue collection from outside participating agencies, member refunds, management of two self-insurance trust funds, and annual budget projections
  • Maintains a strong understanding of federal and state laws that govern the provision of health insurance to municipal employees including M.G.L. Chapter 32B and the Affordable Care Act. Monitor major changes at the State’s Group Insurance Commission and develop relationships with relevant state and local government officials
  • Hires and manages various contractors in accordance with M.G.L. procurement guidelines, and negotiates all health plan agreements between the City and providers during the annual renewal period
  • Maintains strong relationships with external vendors, such as insurer’s account representatives, and internal partners, such as finance and IT staff, in order to facilitate accurate and timely benefit administration
  • Champion and coordinate the City’s wellness programs by being an active member in the Wellness Committee
  • At least five (5) years of full-time, or equivalent part-time, progressively responsible professional experience of which three (3) must have been in a supervisory capacity. A bachelor's degree in public finance, public administration, business administration or closely related field strongly preferred and may be substituted for two (2) years of the required experience. A master's degree in the above listed fields highly preferred and may be substituted for three (3) years of the required experience. Additional experience highly preferred. There is no substitution for supervisory experience
  • Strong managerial skills required including ability to effectively communicate, organize multiple projects, lead strategically, manage professional and administrative staff and consultants, and work well with other partners within the City
  • Demonstrated leadership ability. Proven track record of effective staff management
  • Ability to exercise good judgment and focus on detail as required by the job
  • Demonstrated written and oral communication skills
  • Ability to develop long term goals and objectives; to provide leadership in the planning, development and establishment of new, modified and/or improved programs, services and activities; to develop effective financial policies and budgets and maintain fiscal control through knowledge of the principles and practices of accounting and auditing; to make oral presentations before large or small audiences; to research data and to compile narratives or reports from information gathered; to maintain confidentiality of reports and information; to establish and maintain effective working relationships and to exercise sound independent judgment in planning, directing, and coordinating the work of a technical and professional staff
113

Health & Benefits Client Service Manager Resume Examples & Samples

  • Contribute to employee benefit strategy: Analyze employee benefit programs and make recommendations to improve effectiveness of clients’ employee benefits programs/design, policies and practices
  • Assist in driving the renewal/marketing process including gathering vendor/client information, preparing and analyzing benchmark data, communicating trend to clients, developing RFP and client proposal and recommendations; etc
  • Facilitate new client implementations including accounting/tracking systems set-up, collection of relevant data, etc
  • Contribute to the sales process for prospective clients including value proposition creation, RFP/proposal development, etc
  • Proactively advise clients and provide consistent client service to clients, resolving day to day service issue (eligibility, carrier coverage and claims issues, compliance; health care reform, HIPAA, etc.)
  • Understand, articulate and implement key Willis Towers Watson value-added resources (legal resources/file 5500’s; employee benefit brochures and communications; etc.)
  • Maintain and cultivate strong carrier relationships to enhance Willis Towers Watson’s position in the marketplace, including understanding and articulating current product offerings, trends and coverage options. 
114

Health & Benefits Actuarial Consultant Resume Examples & Samples

  • Assist client teams with developing the financial impact of implementing various health and benefit strategies
  • Provide financial analysis for complex clients, including in-depth analysis for difficult situations that require research or discussion with Mercer subject matter experts
  • Present financial analysis to clients and answer ad hoc questions related to financial components of benefits strategies
  • Price and evaluate medical plans using Mercer's internal pricing model to compare designs
  • Develop IBNP reserves using Mercer’s proprietary reserving model and deliver results to clients
  • Develop employee contributions scenarios, taking into account the cost-sharing goals of the client
  • Analyze cost drivers by reviewing client's cost/utilization data, evaluate year-over-year trends and compare client experience to benchmarks. Key results are summarized and presented to the client to help understand cost drivers and to support strategic recommendations
  • Project retiree medical costs and work with Retirement to develop retiree medical liabilities used by the client and their auditors for accounting purposes
  • Estimate the impact of Medicare part D legislation by using Mercer's Part D pricing model to determine whether a federal government subsidy is available to the client
  • Oversee the work of junior analysts, including review of
  • Minimum seven years of H&B or relevant actuarial experience required Strong analytical and mathematical skills
  • Strong command of Excel
  • Must have passed at least three preliminary Society of Actuaries (SOA) exams, with plans to continue taking exams
115

Health & Benefits Sales Manager, CA Sales Resume Examples & Samples

  • Manages the day to day activities of sales team to achieve new group membership enrollment goals
  • Plans a course of action for team or unit; establishes priorities to accomplish goals, allocate resources & track results
  • Responsible for selecting, developing, & deploying staff in the most effective manner to meet assigned objectives
  • Responsible for performance mgmt, compensation decisions, rewarding & recognizing employees, & providing on-going, regular performance feedback
  • Build on the use of competency based hiring practices & implement new sales executive training program
  • Effectively leverages KP's Manager Coaching Program to support team development & account mgmt excellence
  • Formulates moderately complex, effective plans consistent w/ the business & competitive strategy of the organization and/or functional area. Such plans will include special broker incentives, product enhancement & development, benefit design, pricing & sales strategies & process improvement. Identify & develop target prospects
  • Recommends changes to policies & procedures to achieve customer & Kaiser Permanente goals
  • Determines objectives & sets priorities; anticipates potential threats or opportunities
  • Actively participate in membership projections & goal-setting
  • Using information obtained regarding market conditions, provides input in the development & implementation of strategies to achieve sales performance targets
  • Provides input & monitors organizational/business performance metrics
  • Collaborates w/ Business Line Leaders across the Enterprise to measure & lower acquisition costs through the implementation of best practices & shared services
  • Work closely w/ staff & internal partners to coordinate continuous enhancement of relationships w/ brokers & other distribution channels
  • Maintains relationships w/ key local influencers, consultants, brokers, decision makers, & community groups that will further the local presence strategy for Kaiser Permanente
  • Ensures a high level of service is provided to new group customers & their consultants & brokers during the enrollment process to ensure smooth transitions to the account mgmt team
  • Build external relationships w/ key brokers & consultants to underst& their perspectives & influence their buying decisions
  • Develop & manage new marketing distribution channels & enhance existing sales channels, e.g. brokers, direct, business coalitions, etc
  • Collaborates on the development & execution of all strategic & tactical plans to achieve new membership goals & optimal partnership in each account
  • Monitors & evaluates moderately complex plans; focuses on results & measuring attainment of outcomes
  • Develops & implements comprehensive sales plan to meet the overall business objectives for membership, revenue & margin
  • Accountable for ensuring payroll/non-payroll budget for their department/team stays allocated budget/costs targets
  • Five (5) years of experience in field sales, marketing, business development, and/or managing business to business relationships of which two years must have been spent in a direct management capacity or two years of demonstrated leadership experience
  • Three (3) years of the above experience in the healthcare or insurance industry or sales related industry
  • Proficiency in financial/underwriting concepts and a demonstrated ability to apply these concepts
116

Health & Benefits Sales Professional North Resume Examples & Samples

  • To add value to the winning of new business to support Mercer MMB in achieving its new business targets
  • To generate new business revenue by identifying, managing and converting sales opportunities
  • Maintain a sales funnel on MercerForce, based on new opportunities with a target market of prospects, with the aim of winning new business from new organisations that have all the attributes of a profitable Mercer client
  • Identify opportunities across Mercer MMB for example Pension, Risk, Health Management and Benefits Administration and Flex
  • Ensure that Mercer have a head start in the event of business being put out to tender by having some relationship at key buyer influence level
  • Fully understand the prospect companies business and structure and ensure that the prospect client view Mercer as an automatic choice by understanding fully Mercer’s services and offerings and how these services can assist their business
  • Lead the bid team to convert new business opportunities into Mercer revenue
  • Fully qualify opportunities to assess the nature of the opportunity and our likelihood of success
  • Work with the Regional Sales Leader to identify and develop sales and marketing initiatives
  • Related business experience in the Employee Benefits and Health
  • Achievement orientated
  • Strong technical, market, product and process knowledge
  • Ability to question and probe effectively around technical areas
  • Independent and self-motivated
  • Adept at building and sustaining internal and external relationships
  • Working knowledge of Microsoft Office and Salesforce
  • Degree level or equivalent preferred but not essential
117

Global Health Benefits Leader Resume Examples & Samples

  • A minimum of a Bachelor’s Degree is required, preferably in Human Resources or Finance. A MBA is preferred
  • A minimum of 10 years of experience working in a Consulting or Global Benefits function or related with a strong background in design, development and delivery of benefit programs for large multinational company(ies) is required
  • Knowledge of emerging global market trends, cultural and competitive practices and legislation is required
  • Strong analytical skills and comprehension of insurance underwriting and actuarial concepts is required
  • Strong negotiation skills are required
  • Sense of urgency, attention to detail and accuracy, well organized and able to prioritize is required
  • Strong leadership skills are required
  • Operates as a global leader with understanding and appreciation for regional differences is required
  • Strong understanding and working knowledge of benefits laws and regulations is required
  • Experience working independently in a matrix reporting structure is required
  • Experience using Workday, SAP, Salesforce, automated benefit systems, etc. is preferred
  • Excellent written and oral presentation skills is required
  • This position requires up to 30% domestic and international travel.9480170504
118

Health & Benefits Financial Consultant Resume Examples & Samples

  • Support financial aspects of benefit planning, including but not limited to, funding arrangements analysis, plan design strategies, competitive benchmarking analysis, and employee contribution modeling
  • Maintain annual renewal reports, quarterly reports, and benefit surveys
  • Support communication efforts to clients (stewardship meetings, etc.) relative to financial issues
  • Oversee Renewal/Marketing Process including but not limited to
  • Six or more years of analytical work related to insurance and/or employee benefits programs preferred
  • Underwriting experience a plus
  • Experience with various funding types (fully-insured, self-funded, minimum premium)
  • Advanced knowledge of: (1) insurance products, (2) bid preparation and analysis, and (3) financial analysis/underwriting to specifically include the following
119

Health & Benefits Financial Resume Examples & Samples

  • Provide management of the financial analysis for more complex and/or larger clients, including more in-depth analysis for complex situations that require additional research or discussion with Mercer subject matter experts. For less complex and involved work, will oversee the analysis of more junior staff
  • Price and evaluate consumerism plan (high deductible health plans with provisions to create greater consumer awareness) using Mercer's internal pricing model to compare designs; results are typically presented to client as part of a strategy or plan design discussion
  • Oversee the financial analysis work of a more junior team members, including: preparing basic cost projections, analyzing vendor renewals, pricing medical and prescription drug plan designs, and developing employee contributions scenarios
  • Twelve or more years of H&B or relevant actuarial experience required
  • Excellent organizational and project management skills with the ability to prioritize and handle multiple and complex tasks in a demanding work environment
120

Manager, Health Benefits Resume Examples & Samples

  • Recommends new and/or improved employee benefit plans, including cost & feasibility measures as well as compliance and legal implications while also weighing the quality and necessity of the plans
  • Ensures benefits offerings are in compliance with all legal requirements
  • Participates in project management of benefits consultants, brokers and vendors
  • Ensures the organization retains a competitve benefits package in the marketplace
  • Negotiates coverage, services, and costs with partners; reviews legal plan documents, plan amendments and carrier contracts
  • Interacts with other areas of the organization such as vendor management, legal and LOBs to review/consider new and existing programs
  • Provides guidance and mentoring to lesser experienced team members
  • Assists with benefits communications (enrollment materials, SPDs, brochures, guides, online materials, videos, presentations, etc.)
  • Create and present clear, concise presentations as a subject matter expert
  • Ensures plans, services, programs are delivered efficiently & effectively while maintaining high quality
  • Very clear, proficient verbal and written professional communication skills is paramount in communicating to all business levels within and outside of the organization
  • Bachelors degree in Business or HR, required
  • Masters degree, preferred
  • PHR, SPHR, or CEBS certification, preferred
  • 8+ years HR Benefits experience
  • Present oneself and interact professionally with good business and social manners
  • Ability to present presentations to various size groups in a clear, engaging and credible manner
  • Strategize new and existing plans, services, programs with senior leaders, consultants and team
  • Creative problem solving as well as develop new solutions
121

Health Benefits Administration Specialist Resume Examples & Samples

  • Bachelor's Degree preferable, or equivalent combination of education and experience 4+ years of recent experience in health benefits field
  • Progress towards or completion of PHR/SPHR or CEBS certification desired but not required
  • Knowledge of federal and state legislation impacting employer sponsored health benefit plans
122

Benefits Manager, Mental Health Benefits Resume Examples & Samples

  • Lead innovation and design of mental health programs
  • Identify and partner with our Life@ Health team on health integration opportunities
  • Design and conduct ongoing employee focus groups
  • Manage complex escalations requiring interpretation of plan designs and contracts
  • Provide strategic guidance ensuring compliance efforts, audits of data, processes and policies are executed
  • Manage on-going market surveys and benchmarking analysis
  • Design/Create and measure mental health program solutions focusing on: Is it solving the customer need? Is it scalable? How does it maximize productivity and engagement? What is the impact to the business? Does it represent an innovative solution to a tough challenge? Is the marketing and distribution creating impact? Does it have success measures?
  • Build and launch mental health training to HR Business Partners and Managers
  • Assemble and build strong partnerships cross functionally
  • Significantly influence new and existing design improvements with strategic vendor relationships and internal teams
  • Develop and analyze key performance metrics and make recommendations to enhance, maintain, or eliminate programs based on this data
  • Develop communication and market new programs
  • Impact and influence others at all levels in the organization and maintain effective relationships with external partners
  • 10+ years’ experience in benefits and/or workplace mental health programs
  • Analytical and problem solving skills and ability to use data to drive recommendations
  • Ability to work independently and lead projects involving various groups / locations / vendors
  • Benefits vendor management experience
  • BA/BS degree or equivalent benefit experience
123

Public Health Benefits Navigator Resume Examples & Samples

  • Able to learn and understand hospital systems and EMR
  • Excellent English communication skills (verbal and written)
  • Excellent professional demeanor. Must be able to work effectively with all levels of staff and management
  • Excellent interpersonal skills. Must be able to show empathy and be courteous and diplomatic with patients
  • Must frequently work independently, take initiative and handle multiple tasks with conflicting priorities
  • Team player with ability to work cross-organizationally to get issues resolved
  • Excellent communication, interpersonal, organizational, and time management skills
  • Ability to help clients with diverse psychosocial needs
  • Motivation and self-direction; ability to prioritize competing responsibilities in fast-paced programmatic setting
  • Skills related to leadership, motivation, group dynamics, and client retention
  • Computer competency, including the ability to enter and access data, required
  • Ability to work autonomously and as a member of a diverse team
  • Ability to work with other community-based human services organizations
  • Sensitivity to populations at increased risk for HIV acquisition (through intravenous drug use, exposure to an intravenous drug user, high-risk sexual activities such as prostitution, street criminal activity, and homelessness)
  • Flexibility with client’s priorities, evolving needs, and goals
  • Sensitivity to ethnicity, culture, gender, sexual orientation, values, beliefs, and behaviors
  • Ability to enter and track data through internal data system
  • Bilingual/bicultural candidates preferred
124

Health & Benefits Team Leader Resume Examples & Samples

  • Maintain a high level of professionalism and sense of urgency to ensure client and participant expectations are consistently met; extensive contact with clients and Mercer consultants
  • Serve as a subject matter expert on the client's health plans and administrative procedures; serve as the key resource for day-to-day issues
  • Ensure that the team delivers quality service to our clients, accuracy and time standards are consistently met; direct the team to handle plan or client specific questions; keep the team updated on client's plan and benefit regulations by testing their knowledge and through training and development
  • Three to five years experience in health & benefit administration
  • Strong supervisory and leadership skills; ability to model desired work values and practices for other team members
125

Health & Benefits Resume Examples & Samples

  • Preparation and original design of client deliverables, targeted for both employer and employee audiences
  • Preparation and original design for practice marketing materials
  • Prepare documents to formulate a Request for Information (RFI) and/or Request for Proposal (RFP) for new prospects or existing clients
  • Coordinate the implementation of new clients and assist in developing program design based on client objectives
  • Support the oversight process for investment committee meetings
  • Analyze retirement plan data to conduct investment fee and performance comparison between current and proposed fund selections and providers
  • Communicate and provide assistance to clients regarding retirement plan investments, plan provisions, administration, recordkeeping matters
  • Assist in the evaluation of clients potential acquisitions relating to compliance, plan investment line-up, plan design structure according to benchmarks
  • Follow up with clients and other WTW team members assigned to the client on action plans to ensure decisions are implemented, contracts prepared, and appropriate parties notified
  • Develop relationships with Manager- and Director-level personnel (Director-HR, etc.) Support client retention
  • Organize and develop workflow for effective employee enrollment and education campaigns
  • Preparation and original design of
  • Ability to learn different retirement plan documents and contracts
  • Ability to establish priorities, work independently and coordinate with other team members
  • Ability to balance a High level of customer service and perform analytical tasks
  • Ability to handle and resolve client related issues in fast paced environment
  • Must be proficient with Microsoft Office products
  • Must be highly client focused and take a proactive approach with follow through
  • Prior marketing experience will be favorably looked upon
  • If the successful candidate has not currently have a Series 7 or 6, and 65 securities license, then the successful candidate will be expected to sit for the licensing exams within 6 months of hire
  • Within 9 months the successful State Life and Health license preferred
  • Professional designation/certification relating to the 401(k) Plan industry are encouraged
  • Air travel for client meetings (approximately 10-20 trips per year) required
  • Driver’s license required (for client travel)
126

Head of Health & Benefits Francophone Africa Resume Examples & Samples

  • Client relationship management and delivery: Responsible for all aspects of delivery of our products and services in these countries. You will develop client strategies to deepen, broaden and build profitable relationships including penetration of other services on existing H&B clients
  • Managing the H&B pipeline and sales opportunities working closely with Client Relationship Directors, Country Heads and Senior Consultants in French African countries
  • Responsible for supporting H&B sales opportunities across the region as well as globally
  • H&B marketing efforts in the French African countries: Primary accountability for leading and executing a business strategy to introduce new clients to the company and expand relationships with current clients in order to meet annual revenue goals
  • Add to the intellectual capital of the specialty area through new ideas, research, or innovative client work
  • Demonstrate knowledge of the regional and local vendor marketplaces and leverage that knowledge on clients’ behalf
  • Oversee overall talent pool pipeline within Country: Develop and execute on strategic staffing plans, including all people processes (recruiting, deployment, performance management, development and engagement)
  • Member of H&B Region Leadership Team: Works with H&B Region Leader (CEEMEA), Head of Operations and Professional Excellence, Head of Markets and Solutions, and other H&B Country Leaders to achieve H&B business plan including financial targets, effective staff management and utilization of Intellectual Capital (IC)
  • Member of Country Leadership Team: Works with Country Head and other LOB Country Heads to execute Country business plan, with a focus on H&B priorities and initiatives, as well as cross-LOB perspectives
  • Work with Senior Consultants, Country Heads, other LOB Country Heads and Client Relationship Directors to drive overall Line of Business growth and profitability
127

Health & Benefits Actuarial Consultant Resume Examples & Samples

  • Lead complex client engagements, including managing overall service delivery, strategy, plan design, incentive development, business placement, benchmarking and other studies
  • Demonstrate subject matter expertise by contributing to the innovation of Mercer’s intellectual capital
  • Effectively communicate Mercer's position on latest industry trends to clients
  • Use appropriate Mercer tools (e.g., VSP) in the development and execution of client strategy
  • Leverage Mercer's size and reputation to negotiate highly competitive rates and coverage options from carriers and vendors
  • 15 years experience in identifying, designing, recommending and implementing efficient, innovative business solutions to clients' complex health care benefits challenges
  • Superior analytical and mathematical skills, strategic planning, communication, and listening skills
  • Proven management skills in leading large, complex projects
128

Health & Benefits Analyst Resume Examples & Samples

  • Project manage their regional benefit arrangements across APAC or globally; including supporting renewal process with local countries & coordinating collation of information. Maintaining active contact with all stakeholders
  • Understand & identify issues faced by client and support resolution
  • Establish strong client relationships, demonstrating an ability to deliver and present in a clear, logical framework
  • Understand solutions offered by Mercer to be able to have high level discussion with clients
  • University or college graduate
  • Minimal industry experience / internships (preferred)
  • Strong analytical background
  • Proactive, self-starter, and highly adaptable
  • Proficient in MS Excel and MS Powerpoint
  • Comfortable in doing presentations