HBO Coordinator Resume Samples

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KA
K Abbott
Kaelyn
Abbott
7291 Torphy Glens
Boston
MA
+1 (555) 474 4508
7291 Torphy Glens
Boston
MA
Phone
p +1 (555) 474 4508
Experience Experience
New York, NY
HBO Coordinator
New York, NY
Brakus, Swift and Heathcote
New York, NY
HBO Coordinator
  • Act as first line of communication for clients (internal and external)
  • Manage communication between Executives, their assistants and staff
  • Address client issues in a timely and efficient matter
  • Report back regularly to clients with status of their request(s)
  • Streamline and standardize communication methods between MTO inter-departments
  • Organize meetings including those that pertain to
  • Production and Post-Production Kick-Off
Phoenix, AZ
HBO Encoding Coordinator
Phoenix, AZ
Kunde, Rodriguez and Rohan
Phoenix, AZ
HBO Encoding Coordinator
  • Identify and report technical issues that impact encoding workflows. Work with Operations and Engineering to troubleshoot and test resolutions to these issues
  • Perform technical quality control checks on all processed files
  • Maintain all necessary documentation for workgroup operations
  • Collaborate with other departments within the Media Operations team to process overflow work by request
  • Collaborate with other areas of MTO on the creation of new systems and workflows to expand the capabilities of Media Operations and its clients
  • Expert working knowledge of digital video fundamentals including: sync, time code, standards, formats, codecs and frame rates
  • Interact with various internal departments for day to day operations including weekly status meetings and systems development
present
Los Angeles, CA
HBO Marketing Coordinator
Los Angeles, CA
Frami Group
present
Los Angeles, CA
HBO Marketing Coordinator
present
  • Work with our Marketing Manager to build effective marketing campaigns to HBO customers and fans of our shows
  • Provide support for updating of Sales Websites, including data entry, asset selection and ingestion, and troubleshooting
  • Develop and continually update sales tools for use by HBO and territory partners
  • Update and manage distribution of HBO physical and EST release schedules for all territories, price lists, at-a-glance documents and other internal databases
  • Provide administrative support at all phases of marketing activations including planning, coordination, and execution
  • Collect and create programming press packs with both US and International press/reviews
  • Monitor weekly KPIs such as open rates and click through rates to ensure we continue to improve our email communications
Education Education
Bachelor’s Degree in Proficiency
Bachelor’s Degree in Proficiency
University of Massachusetts Amherst
Bachelor’s Degree in Proficiency
Skills Skills
  • Coordinate multi-day program event planning and logistics while ensuring appropriate décor to meet quality and brand expectations
  • Assist with negotiations for space contracts and booking of event space, catering, supply and equipment ordering, etc
  • Assist in facilitating new hire onboarding process and orientation sessions
  • Serve as an administrator for all Learn@HBO and PPR inquires
  • Schedule, coordinate and maintain master schedule of leadership programs and courses – internal and external
  • Support the Organizational Effectiveness team in the design and structure of such programs and events
  • Coordinate 360 review process (register participants, facilitate orientation, etc.)
  • Process/register employees for leadership programs and answer routine inquiries
  • Written and verbal interaction with senior leadership
  • Recruit leadership program participants and maintain program database
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4 HBO Coordinator resume templates

1

HBO Digital Assets Coordinator Resume Examples & Samples

  • Perform original cataloging and metadata entry for newly added assets as well as existing assets in HBO’s digital asset management systems
  • Prepare and process digital assets for uploading and cataloging into HBO’s digital asset management Systems
  • Assign and enter accurate and specific metadata to assets within the digital asset management systems (e.g., title, subtitle, episode, distributor, contract and cast/talent information, photographer, source, category, media, etc.)
  • Perform QC checks on completed jobs in DAM systems
  • Liaise with Photo Producer and Retouchers on incoming jobs to ensure that expected needs and deadlines are met
  • Follow established guidelines of HBO’s metadata standards, using all available resources cast lists, media guides, internal company databases, etc. to research talent, show synopses, copyright information, etc
  • Create, review, research, and maintain high-level content metadata through checking the accuracy, validity, and consistency of incoming requests and update as needed to ensure metadata is correct and consistent
  • Help prioritize all incoming ingest/cataloging jobs to team members via internal workflow tool
  • Make recommendations for improving cataloguing methods and data integrity for HBO’s DAM systems
  • Collaborate with clients to gain clarification on request specifics to ensure successful upload and cataloging
  • Reconstruct photographic images: retouch digital negatives and prints to accentuate desirable features of the subject
2

HBO Coordinator Resume Examples & Samples

  • Act as first line of communication for clients (internal and external)
  • Manage communication between Executives, their assistants and staff
  • Address client issues in a timely and efficient matter
  • Report back regularly to clients with status of their request(s)
  • Serve as a liaison between inter-departments and external entities (i.e. vendors) as needed
  • Streamline and standardize communication methods between MTO inter-departments
  • Field questions and escalate (if needed) to proper department
  • Organize meetings including those that pertain to
  • Production and Post-Production Kick-Off
  • Workflow
  • Production Technology
  • PIX
  • Streaming Services
  • Aspera
  • Scenechronize
  • Other systems as needed
  • Facilitate internal purchasing of assets including, tracking spending, data entry and
  • Communication with Procurement, Finance and Legal teams
  • Handle and track shipments, couriers, pick-ups and deliveries
  • Stay up to date with production schedules and organize appropriate MTO services to
  • Coincide with production needs (i.e. the start of production)
  • Maintain database(s) of contact and schedule information for shows that include
  • Production staff, HBO employees, associated vendors, deliveries, airdates, access to
  • Systems, etc
  • Organize catalog of internal documents including instructional documentation, workflow
  • Diagrams, project templates, specifications, etc
  • Monitor the HBO termination list and update production system access accordingly
  • Other duties as needed and assigned by department
3

HBO Marketing Coordinator Resume Examples & Samples

  • Coordinate the planning and execution of consumer advertising and promotion campaigns at all stages of the HBO Original Programming lifecycle – from tune-in through the home entertainment release
  • Assist with managing multiple external agencies in the development of creative advertising, media planning and high-impact promotions (e.g. guerilla/viral marketing, event sponsorships, etc)
  • Assist with creative development of all off-channel advertising campaigns (TV, print, radio, outdoor, online) and coordinate material delivery with the in-house production team
  • Responsible for day-to-day budget maintenance and awareness including but not limited to submission, tracking and reporting
4

HBO Multicultural Marketing Coordinator Resume Examples & Samples

  • Act as liaison to internal departments (Creative Services, Legal/Business Affairs, HBO.com) to help circulate key information and ensure all promotional plans are executed in a timely and efficient manger
  • Assist with creative development for all advertising/promotional campaigns and coordinate material delivery with the in-house and external production teams
  • Review and update social media copy (English and Spanish)
  • Assist with managing multiple external agencies in the development of creative, media plans, and high-impact promotions
  • Assist in marketing event planning, coordination and execution
  • Day-to-day budget maintenance and awareness including but not limited to invoice submission, tracking and reporting
5

HBO Marketing Coordinator Resume Examples & Samples

  • Coordinate the production and delivery of international marketing materials
  • Coordinate in-house production services in the development of international marketing materials focusing on sales sheets and promotional emails, includes facilitating the project workflow schedule and delivery of all marketing materials
  • Provide support for updating of Sales Websites, including data entry, asset selection and ingestion, and troubleshooting
  • Secure rights and clearances from Legal and Business Affairs on all marketing materials
  • Track and compile press to support the sale of HBO programming in the international marketplace
6

HBO Coordinator Resume Examples & Samples

  • Assist Director and Manager on all logistics and administrative duties to execute events in their region
  • Assist Director and Manager in a variety of ways including, researching venues and potential event partners, ordering premiums, and coordinating talent travel/arrangements
  • Communicate with venue contacts to secure event contracts, obtain certificates of insurance, process invoices for payment and track budget costs for regions
  • Manage event logistics and relationships with event partners, affiliates, consultants, and vendors
  • Respond to inquiries from DND staff and affiliates regarding programming and RPR events
  • Provide on-site assistance at events
7

HBO Account Coordinator Resume Examples & Samples

  • Take ownership of the project workflow by guiding the development of projects from start to finish with successful deliverables
  • Demonstrate accountability across all levels and adhering to project timelines while maintaining partner support, team communication and service
  • Collaborate among all team members
  • Advise management about project concerns before they escalate into issues
  • Document issues and problem-solving recommendations as part of “best-practices”
  • Understand partner’s business strategies and objectives beyond specific creative briefs to develop strong partner relations
  • Act as key contact and liaison between partners, design and production team (i.e. administrative point person for changes, and feedback)
  • Coordinate project approval process prior to completion, i.e., copy edits, legal, and production
  • Develop and maintain job schedules while keeping team members apprised of project status
  • Schedule and lead meetings (when required) to present creative solutions, receive feedback with team members and/or collectively review the project progress with the creative, production and operations teams
  • Create meeting agendas and distribute conference reports to attendees and key contacts
  • Demonstrate the ability to multi-task by handling several large-scale campaigns with multiple components while meeting deadlines on a variety of projects simultaneously
  • Understand the production capacity of the team and its members, which will affect the workflow
8

HBO Encoding Coordinator Resume Examples & Samples

  • This position will analyze requests and assess the encoding workflow demands. This will entail the tracking of newly requested content, the tracking of source content, tracking of completed content, and tracking of content in progress
  • Processing of transcoding jobs
  • Technical quality control screening of completed files as necessary
  • Reconciliation and archival of completed assets
  • Packaging and distribution of completed content
  • Interact with various internal departments for day to day operations including weekly status meetings and systems development
  • Maintain all necessary documentation for workgroup operations
9

Hbo Coordinator, Cinemax Brand Resume Examples & Samples

  • Coordinate the end-to-end development and execution of consumer advertising initiatives at all stages of the marketing campaign – from start of production, ideation and media planning, to tune-in, post-premiere management, and home-entertainment – across multiple tactics and media (TV, print, outdoor, digital)
  • Become an expert for all aspects of Cinemax marketing (maintain active knowledge of relevant programming details, manage photographic assets, archive creative material, competitive campaigns, etc)
  • Responsible for day-to-day budget maintenance, on both a detailed cash flow and ongoing project forecasting basis, including but not limited to submission, tracking and reporting
10

HBO Coordinator, Organizational Effectiveness Resume Examples & Samples

  • Schedule, coordinate and maintain master schedule of leadership programs and courses – internal and external
  • Coordinate 360 review process (register participants, facilitate orientation, etc.)
  • Assist in facilitating new hire onboarding process and orientation sessions
  • Serve as an administrator for all Learn@HBO and PPR inquires
  • Coordinate multi-day program event planning and logistics while ensuring appropriate décor to meet quality and brand expectations
  • Support the Organizational Effectiveness team in the design and structure of such programs and events
  • Assist with negotiations for space contracts and booking of event space, catering, supply and equipment ordering, etc
  • Process/register employees for leadership programs and answer routine inquiries
  • Written and verbal interaction with senior leadership
  • Recruit leadership program participants and maintain program database
  • Oversee requests and completion of online instruments (360s, FIRO-B, DISC, etc)
  • Edit all team presentations, internal/external correspondence, training materials, etc
11

Hbo Operations Coordinator Resume Examples & Samples

  • Provide daily/weekly executive reporting including but not limited to pulling and reconciling data for DVD/Blu-ray street orders, packaging and finished goods inventory, replenishments, historical performance analysis, and returns
  • Process and fulfill daily internal and external DVD/Blu-ray accommodation orders
  • Provide overall assistance to entire Operations team in an administrative capacity, including but not limited to DX shipments, invoice processing, copying and filing
12

HBO Coordinator Resume Examples & Samples

  • Handle numerous Scheduling-related functions for HBO and Cinemax Multiplex channels
  • Post and maintain Scheduling information on shared server
  • Enter MAX Go Schedule into proprietary application
  • Review daily MAX Go and On Demand reports to ensure Schedule accuracy
  • Act as liaison between the Scheduling team and various departments throughout the company
  • Track box office results of theatrically released movies
  • Screen films and original programming for content and appropriate channel placement
13

HBO Digitizing Coordinator Resume Examples & Samples

  • Ingest, digitize and upload assets to central repositories such as Avid ISIS, LTO5, etc
  • Monitor, maintain, transfer and decide how best to move assets within Avid ISIS system, SGL/Flashnet LTO5 systems
  • Service and support editors, technicians, and clients who request content for re-use in a fast paced playback/ingest environment
  • Ability to work within the Avid Interplay, Interplay Access and Media Composer ISIS production environment.Strong working knowledge of asset movement, storage, sequencing, naming conventions, etc
  • Responsible for Quality Control screening of completed assets and files
  • Reconciliation and archival of completed and partial assets
  • Learn and execute the setup and routing of various tape and file format materials for playback, ingest and fulfillment for specific content manipulation as directed in work orders and verbal requests
  • Interact with managers, other coordinators, and other team members of the Media Fulfillment group regarding assets and their storage, re-use and fulfillment
  • Communicate and provide trouble reports and discrepancies to Managers and Maintenance regarding issues identified during the shift
  • Utilize Media Pulse to actualize and enter details about work orders and shifts
  • Attend meetings with manager as requested
14

HBO Account Coordinator Resume Examples & Samples

  • Operations and administrative backbone of the department. Keep the PCM database up to date by building preliminary assets lists, collect account histories on campaigns, and work with the various platforms to make sure all requests are submitted and are being fulfilled and work with the Account Manager to keep timelines up to date and ensure milestones are being met
  • Work with the Account Manager to coordinate the approved workflow by creating timelines, driving the planning process, liaising between the various marketing departments, prioritizing each groups needs and mediating on their behalf
  • Coordinate multiple projects simultaneously to meet agreed-upon objectives, including schedule, budget, and quality
  • Liaison with operations team to bridge workflow between production and post-production needs. This includes keeping each group informed on budgets, delivery, schedules, legal and talent restrictions and programming updates
  • Liaison with the production team to ensure all shoots are entered in the calendar, production server is up to date with scripts, contact sheets, talent information etc. Work with the platforms to ensure all on set requests are submitted in a timely manner for the creative and production team
  • Liaison with the finance team to update budgets and actuals on extra content for the various platforms
  • Continue to evaluate our process and services to improve quality, efficiency, cost-effectiveness and client appeal
15

HBO Coordinator Crisis Command Team Resume Examples & Samples

  • Support Director in development and review of CCT action plans for crisis events
  • Support Director in debriefs following evacuation drills
  • Assist in preparing for Advisory Committee and CCT meetings, as scheduled
  • Help to create/distribute CCT related literature
  • Coordinate equipment checks (Mobile devices, etc.)
  • Backup Assistant to verify supplies (PC carts, phones, food, medical, etc.) in command centers
  • Support mobile communications needs (sat phones, walkie-talkies, etc.)
  • Maintain CCT weekly contacts and ensure timely distribution
  • Support maintenance of various 3rd party crisis management programs
  • Support Go-Bag supplies and replace, as needed
  • Produce & distribute CCT
  • Co-scribe minutes at Advisory Committee meetings and distribute
  • Support emergency notification system
  • Support planned events SharePoint site with Assistant
  • Help to develop/setup/facilitate tabletop rehearsals
  • Help Director to design, deliver training/awareness programs
  • Help Assistant to review/pay mobile device billing
  • Prepare agendas and coordinate plans for BCCM travel
  • Assist Director and BC Manager with special projects
  • With Assistant, record & review rehearsal results and signoffs
  • Cross-train in BCM Coordinator role, as needed
16

HBO Marketing Coordinator Resume Examples & Samples

  • Assure legal approval and clearance for all materials; requires working across departments within the company
  • Collect and create programming press packs with both US and International press/reviews
  • Maintain the ViP Viewing website’s 3 Enterprises catalogs, ensuring they contain up-to-date and accurate information on all programming; includes entering credit, synopsis and awards metadata
  • Order and track premium items for clients, events and sales markets
17

HBO Encoding Coordinator Resume Examples & Samples

  • Monitor, process and update incoming requests through to completion
  • Coordinate with internal clients to ensure requests are processed to their satisfaction
  • Perform technical quality control checks on all processed files
  • Deliver content digitally via various industry standard transfer solutions
  • Use and maintain internal process mechanisms to facilitate back-end operations
  • Collaborate with other departments within the Media Operations team to process overflow work by request
  • Identify and report technical issues that impact encoding workflows. Work with Operations and Engineering to troubleshoot and test resolutions to these issues
  • Collaborate with other areas of MTO on the creation of new systems and workflows to expand the capabilities of Media Operations and its clients
  • Cross train with other operational areas and assist as needed for Disaster Recovery scenarios and general day to day coverage
18

HBO Coordinator, Program Marketing Resume Examples & Samples

  • Coordinate the planning and execution of consumer advertising and promotion campaigns for HBO Original Programming
  • Responsibilities include acting as a liaison with internal departments (Creative Marketing, Legal/Business Affairs, HBO.com, etc.) to ensure that all media and promotion plans are executed in a timely and efficient manner
  • Assist with managing multiple external agencies as it relates to the development of creative advertising, media planning and high-impact promotions (e.g. guerilla/viral marketing, event sponsorships, etc)
  • Assist with the execution of all off-channel advertising campaigns (TV, print, radio, outdoor, online) and coordinate material delivery with the in-house production team
  • Maintain day-to-day cash flow and ensure budgets are up to date
  • Act as liaison to internal departments, outside vendors/producers, and promoters to ensure that creative marketing materials, media, and promotions plans are executed in a timely and efficient manner for HBO Sports and PPV campaigns
19

HBO Coordinator, Multicultural Marketing Resume Examples & Samples

  • Provide administrative support at all phases of marketing activation including planning, coordination and execution
  • Traffic marketing materials to Legal/Business Affairs to secure approval on all rights and clearance issues
  • Responsible for day-to-day budget maintenance and awareness including but not limited to invoice submission, tracking and reporting
  • Process contracts and vendor service agreements
20

HBO Coordinator, Business Continuity Resume Examples & Samples

  • Support Senior Manager in the development and enhancement of Business Continuity Plans (BCPs) with Owners resulting from restructuring or new business
  • Draft quarterly BCP update reminders with Senior Manager
  • Ensure Plans are updated timely/accurately and follow up with Plan Owners, as needed & ensure BCPs follow template, per audit standards
  • Prepare quarterly BCM status report
  • Help to design, develop and deliver educational materials including unique methodologies for tabletop, gaming and e-learning platforms
  • Support existing Business Impact Analysis (BIA) processes, per Senior Manager’s requests
  • Implement and administer new BC Planning software with Senior Manager
  • Participate in development of materials and meeting minutes for Advisory Committee meetings as directed by Senior Manager and Director
  • Conduct training sessions for our BC Community (Plan Owners and Updaters) with Senior Manager
  • Prepare agendas and coordinate plans for BCCM related meetings
  • Work with Director and Senior Manager with special projects
  • Cross-train in Crisis Management Coordinator role, as needed
21

HBO CRO Coordinator Resume Examples & Samples

  • Compile and review internal reports/affiliate documentation for accuracy/compliance in accordance with internal controls, policies, and procedures (i.e., SOX). Including but not limited to
  • Validating selected audit documentation relative to CRO’s workflow processes and requirements for internal/external personnel
  • Preparing schedules/reports and maintaining log of audit requests
  • Ensuring best-practices are adhered to for all aspects of internal departmental reporting
  • Examine and streamline processes as they relate to operations procedures to maximize overall effectiveness, in addition to implementing measures for quality assurance
  • Assist in the preparation of the Close process (monthly), Rate Increase process (annually), and various adhoc statistical/analytical reports
  • Provide support relative to daily operations, which include
  • Coordinating/maintaining start-ups for new affiliates/services
  • Compiling and reconciling security access grids for internal systems
  • Coordinating training/testing for various projects
22

HBO Marketing Coordinator Resume Examples & Samples

  • Collaborate with Warner Bros., Village Roadshow, US and International teams to ensure titles are set up correctly and all parties have the latest information regarding product details, pricing, street dates, etc. via direct communication and on-going maintenance of internal documents and resources
  • Work with internal departments to gather all creative assets for distribution to sales, territory partners, media outlets and any ad-hoc requests, reviewing all creative and ensuring it meets legal and brand guidelines
  • Update and manage distribution of HBO physical and EST release schedules for all territories, price lists, at-a-glance documents and other internal databases
  • Develop and continually update sales tools for use by HBO and territory partners
  • Develop title announce, trade materials and schedules, including internal and customer facing announcements for product releases, re-prices, rebate programs and sku updates
  • Assist with packaging localization and exclusives planning for all territories
  • Coordinate with local and international creative agencies and media outlets on the execution of all PR, retail and marketing campaigns, outreach and activities
  • Conduct regular industry and retail reporting, execution summaries, post mortems, competitive analysis and POS and digital sales tracking
  • Build and maintain excellent relationships with key cross-divisional personnel and external partners
23

HBO Coordinator Resume Examples & Samples

  • Assist in event pre-production, on-site and wrap. Coordinating supplies, managing deliveries, staff and communications. Administrative duties include managing budgets, tracking of expenses
  • Manage tape & digital content for screening events (i.e. DCP & KDM creation) and QC content pre-distribution ensuring that elements are created and delivered correctly and on deadline
  • Assist internal content team to acquire and publish digital media assets as needed for daily maintenance of pre-air screening site. Serve as primary contact when NY based staff is unavailable
  • Develop relationships with multiple departments within HBO as well as external post houses, filmmakers and production staff
24

HBO Production Operations Coordinator Resume Examples & Samples

  • The production coordinator will oversee the editorial and content distribution from our HBO Studio location supporting HBO’s owned networks in Asia, Europe and Latin America as well as over one hundred of HBO’s third party licensees and international broadcasters
  • HBO’s Promotional Material Distribution site feeds video content to our worldwide partners. The production coordinator will manage this database and ensure the consistency of data entry in sync with editorial
  • HBO’s International networks are day and date with US. It is essential to ensure the accuracy and timeliness of our PMD distribution site and have content up and available to our partners hours after it is available in the US
  • Must ensure quality of video content and troubleshoot issues promptly and meet the quality control standards of HBO
25

HBO Encoding Coordinator Resume Examples & Samples

  • Coverage of the HBO Hotline as needed and escalating incoming issues to the proper departments
  • REQUIREMENTS
  • Understanding of industry standard video and audio codec including but not limited to: H.264, Windows Media, Flash, AAC, Dolby E
  • Minimum two years of relevant experience with transcoding systems such as Vantage or Elemental
  • Strong analytical, organizational and communication skills
  • Ability to multi-task and manage time is critical
  • Familiarity with the technology and business aspects of distributing content across all platforms including but not limited to: Aspera, FTP, SFTP
  • Candidate must be highly motivated with proven problem solving and analytical skills and the ability to drive change. Applicant must be able to function in a fast paced and rapidly changing environment
  • Strong Interpersonal skills to include: solid teamwork, and excellent oral and written communication skills
  • High degree of proficiency in all Microsoft Office components
26

HBO Product Marketing Coordinator Resume Examples & Samples

  • Assist in the design, implementation and optimization of digital marketing campaigns across multiple platforms including search, social, ad networks and DSPs
  • Liaise with creative, analytics, and various internal teams regarding planning and prioritization to assist in ensure all campaigns are executed in a timely and efficient manner
  • Brief and coordinate audience needs for various digital campaigns. Assist in building audience segments for analysis and media activation in data management platform
  • Maintain and track media budgets to ensure accuracy
  • Analyze and report on campaign effectiveness and share learnings on audience targets, digital creative and channel performance
  • Work on ad-hoc reporting and project needs
27

HBO Coordinator Multicultural Marketing Resume Examples & Samples

  • Provide administrative support for department Directors and Managers including (but not limited to) coordinating travel, submitting expenses, and managing calendars. Administrative support will extend to marketing activations on a campaign-by-campaign basis
  • Assist with managing multiple external agencies in the development of creative, media plans, and high-impact promotions – including writing creative briefs, providing feedback and managing timelines
  • Act as liaison to internal departments (Creative Services, Legal/Business Affairs, Digital and Social Marketing, Domestic Network Distribution, Research) to help circulate key information and ensure all promotional plans are executed in a timely and efficient manner
  • Support creative development for all advertising/promotional campaigns and coordinate delivery of assets with the in-house and external production teams
  • Organize and inventory department premium and production storage
  • Monitor industry trends and competitor activity and provide regular updates
  • Develop recommendations for innovative engagement tactics, emerging partners, and culture influencers
28

HBO Marketing Coordinator Resume Examples & Samples

  • Work with our Marketing Manager to build effective marketing campaigns to HBO customers and fans of our shows
  • Although heavily focused on email, this individual will also support our mobile push, paid media, social and in-product marketing campaigns
  • Manage the marketing communications calendar, ensuring campaigns deliver on time and that we are delivering the best customer experience
  • Handle creative asset coordination across a range of formats and delivery mechanisms
  • Monitor weekly KPIs such as open rates and click through rates to ensure we continue to improve our email communications
  • Develop a deep understanding of what our customers and show fans love, including the types of subject lines and imagery which drive the greatest results
  • Own the tracking of our email testing, work with web production to ensure our testing ambitions are scheduled, and report on results to appropriate team members
  • Highlight our best written and video content across the site and keep our homepage actively updated