Account Coordinator Resume Samples

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V Kuhn

Valentin

Kuhn

6195 Schmitt Squares

Los Angeles

+1 (555) 366 0181

6195 Schmitt Squares

Los Angeles

Phone

p +1 (555) 366 0181

Experience Experience

Chicago, IL

Account Coordinator

Chicago, IL

Waelchi, Cartwright and Pagac

Chicago, IL

Account Coordinator

Conducts website development aspects by working directly with developers and designers to execute on solutions within project budget/timeline
Manage campaign performance and make optimization recommendations
Assist senior management in developing proposals and gathering information for new business opportunities
Work with Visual Merchandising (VM) team to create and establish apt communication tools for promotion/in-store programs drawings for retailer’s approval
Assist Program Managers with order management, sample programs and resolving of client issues/concerns
Working directly with Account Managers, Account Executives and clients to provide support
Tally the final production runs and work performed to assemble paperwork for billing purposes

present

Phoenix, AZ

Account Coordinator

Phoenix, AZ

Witting-Huels

present

Phoenix, AZ

Account Coordinator

present

Evaluate the performance of consultants and work closely with training managers to enhance product knowledge and sales technique to improve performance
Evaluate the performance of sales personnel and work closely with Education manager to enhance product knowledge and sales technique to improve performance
Evaluate the performance of sales personnel and work closely with Training managers to enhance product knowledge and sales technique to improve performance
Evaluate the performance of BAs and work closely with training manager to enhance product knowledge and sales technique to improve performance
Proactively searches for and presents process improvement opportunities to management; assists management in defining, planning and implementing solutions
Evaluate the performance of specialists and work closely with Education team to enhance product knowledge and sales technique to improve performance
Work with clients to develop, execute and provide advice on regarding the creation of campaigns for both email and SMS campaigns

Education Education

Bachelor’s Degree in Marketing

Cornell University

Bachelor’s Degree in Marketing

Skills Skills

Excellent organization skills and strong attention to detail and an ability to multi-task in a fast-paced environment
Strong critical thinking and analytical ability; able to interpret data and translate into actionable steps
Detailed oriented with great organizational skills and the ability to multitask
Strong project management skills with impeccable attention to detail
Ability to pro-actively manage upwards to ensure that project deliverables meet the agreed timetable
Ability to learn quickly and proficiently understand and absorb new information
Strong computer skills that include proficiency in Microsoft Office Suite (proficient with Excel)
Strong organisational skills and strong attention to detail
Strong working knowledge of Microsoft office (Excel, Word, PowerPoint and Outlook)
Excellent quantitative and analytical skills with the ability to draw conclusions based on data

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Account Coordinator Resume Examples & Samples

Manage online advertising campaigns using Google’s DFP ad serving platform
Provide clients/sales with any necessary campaign reporting
BA/BS degree (or equivalent training and experience)
0-2 years’ work experience in a trafficking role
Detail-oriented, exceptionally organized, has the ability to multitask and manage multiple tasks, thrives in a fast-paced, and deadline oriented environment
Experience with Ad Serving platforms such as Google DFP, Atlas, LiveRail, a plus

Account Coordinator Resume Examples & Samples

Develop a clear understanding of the CMS / IMS systems with the ability to create effective proposals, contracts and maps for the Account Executives
Supports and exhibits behavior consistent with the sales and service philosophy of CBS Outdoor
Acts with diplomacy as a representative of the Sales Department
Performs other related duties as required
Computer Skills; Microsoft Excel, Microsoft Word, Power Point and Outlook
Must be professional in appearance and manner, be multi-task oriented and be able to communicate clearly, comprehensively with complete personal and professional integrity
Strong interpersonal, written and organizational skills
Must consent and successfully pass background check

Account Coordinator Resume Examples & Samples

Assist BU AC Team leader with ad-hoc FS AC projects
Participate in regular FS and BU AC peer group meetings
Buddy with junior account coordinator

Account Coordinator Resume Examples & Samples

Ensure that sales targets are met for individual sales personnel and total counter level
Submitting of sales commission of sales personnel
Assist in the recruitment of sales personnel and ensure sufficient staffing coverage for the counters
Generating of sales report
Place of No Charge orders
Observe and report on the competitive activity on the selling floor
2) Marketing
Coordinate and execute setting up details relating to High Profile Promotions and in-store

Account Coordinator Resume Examples & Samples

Enter and check customer orders into AS400 system
Coordinate delivery of goods based on production schedules and order requirements
Communication with accounts, sales representatives and various internal departments
Negotiate and implement changes in original order specifications, i.e. price, color, delivery dates, etc
Run reports, analyze information, and make recommendations

Account Coordinator Resume Examples & Samples

Manage day-to-day communication with Marketplace companies in a professional and timely manner
Research prospective companies to onboard for upcoming seasons based on key criteria and metrics
Bring new brands onto the TOMS Marketplace by collecting required legal documents, assisting in the vendor setup process and explaining all terms and compliance requirements
Create and maintain material ID’s for new products and brands
Collaborate with Merchandising team and collect any required information from brands (product descriptions, product samples, creative assets, line sheets, etc.)
Work closely with brands each season to track end to end product flow from samples to in-warehouse via our shipping and compliance procedures and timelines
Request collateral from Creative team in order to help drive sales and/or to promote the TOMS Marketplace brand
Partner with brands to increase Marketplace brand awareness and customer engagement
Be an ambassador for TOMS and the TOMS movement in all outward correspondence with potential TOMS Marketplace partners
BS/BA degree required
2-3 years of work experience; digital or eCommerce experience a plus
SAP experience and understanding a plus

Account Coordinator Resume Examples & Samples

Accurately schedules customer ads and traffics artwork; reviews and coordinates proof changes with Account Manager. Resolves ad scheduling issues. Handles digital fulfillment responsibilities
Utilizes a sales automation system to manage day to day activities and keep Account Executives and sales team informed of all client updates
Supports Account Managers, Account Executives, Sales leader, and other internal departments throughout 5-Step Sales Process: 1. Plan & Prepare; 2. Evaluate Needs; 3. Build the Solution; 4. Present & Close; 5. Follow Through. Handles all other duties as requested
Regularly communicates with team members on upcoming changes; anticipates needs of teammates

Account Coordinator Resume Examples & Samples

Have excellent data entry and computer skills
Be organized and have good time management
Work well within a team environment
Have a strong working knowledge of Word, Excel, Powerpoint and able to learn other sales programs
Be enthusiastic for change
Initiate action
Be able to handle multiple tasks and projects effectively under deadline pressure
Have solid written and verbal communiation
Have minimum of a high school diploma or equivalent

Account Coordinator Resume Examples & Samples

Work closely with Area Sales Manager (ASM) on setting and achieving sales targets
Lead and motivate field staff at the counter to increase retail sales
Review sales performance of key counters on a monthly basis
Review new product sales performance of key doors
Monitor competitor movements (sales, promotions activities, incentive schemes and counter changes)
Follow up on current business/trends/environments with field staff
Monitor shipments and backorders to ensure inventory is sufficient at counters
Ensure newness is available on counter and manage discontinued products
Assess inventory situation during store visits and provide ASM with feedback on product mix and assortment
Presentations
Assist ASM to showcase and promote new marketing launches to Retailers during marketing presentations & also to share these marketing launches, new/ existing product updates information to BAs
Exposures
Plan and work with Marketing team on print materials for advertising in publications to increase new product launch/brand awareness
Opportunities
Monitor and provide feedback on marketing opportunities for new, existing and competitors’ products
Promotion Coordination
Work with ASM on individual Retailer’s promotions’ proposals and ensure that
Promotion targets/ Brand ranking target set
GWP is sufficiently allocated to run promotion and its Purchase Qualifier is set a optimal level to attract and increase customer purchase
Incentive program is developed to motivate field staff to participate and aim to achieve targets of the brand
Work with Visual Merchandising (VM) team to create and establish apt communication tools for promotion/in-store programs drawings for retailer’s approval
Work with field staff to execute promotion setup timely and effectively
Evaluate promotion sales and incentive program results with ASM
Counter Maintenance

Account Coordinator Resume Examples & Samples

Trafficking multimedia advertising solutions - Reviews and coordinates proofs with Account Managers(s) and sends PDFs. Requests proof changes. Accurately schedules customer ads. Traffics artwork. Resolves ad scheduling issues
Account & Contract Setup - Accurately sets up new customer accounts, contracts, etc. Assists with account reconciliation needs
Reporting - Runs daily, weekly, and monthly reports as needed to support sales team. Processes rate proposals & ensures all billing is correct for all projects. Performs audit checks
Initiates Action - Proactively initiates projects as needed to support sales team and exceed customer expectations
Software/System Testing - Utilizes proficiency in office technologies to support sales teams. Assists with any technology upgrades
Planning & Organization - Maintains customer records including contact information, insertion orders, billing, history, etc. Assists with planning and coordination of special projects
Rate and Product Knowledge - Demonstrates a deep understanding of digital & print product offerings, rates, and value proposition
External/Internal Customer Support - Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image. Provides world class customer service and support to sales staff and customers. Supports Account Managers, Account Executives, Sales leader, and other internal departments throughout 5-Step Sales Process: 1. Plan & Prepare; 2. Evaluate Needs; 3. Build the Solution; 4. Present & Close; 5. Follow Through. Handles all other duties as requested

Account Coordinator Resume Examples & Samples

Prepare Sales proposals
Work with Sales team and other departments to assist in the creation of client proposals, presentations, and Media Plans
Verify inventory availability throughout the sales process
Create internal Orders and Insertion Orders and adhere to defined business processes
Communicate ad specifications and creative lead times to advertisers/Agencies
Collect creative from client, verify specifications and follow defined creative/Traffic process
Create and traffic accurate campaigns in ad delivery system and implement any necessary creative changes/optimizations
Interact with Accounting department in regards to Client Credit and Billing requests/issues
Provide Sales administrative/Account related support

Account Coordinator Resume Examples & Samples

Create/enter and manage Cable Television and Interactive advertising schedules (non-SMART Teams)
Process all schedule changes/revisions as directed by the AE, client, agency, or network
Complete new client set up requests in SalesLook
Review contracts to ensure they comply with guidelines; inventory clearance, rates, dayparts, priority codes, client authorization/signature, bonus to spot ratio, etc
Enter insertion orders for Interactive Media campaigns
Process verification reports for dropped spots with appropriate make good recommendations
Work with the Traffic department and Finance to sort out any discrepancies or changes
Work with Account Planner to assist with account research when needed
Assist in retrieving and processing ad copy instructions, for direct clients, as needed
Process post sale care summary: customer care reports and co-op scripts
Create and build strong relationships with AEs, Sales Managers, and other sales support staff
Must be able to write, read, interpret, explain, and act on thorough understanding of technical operations
Generate, process and communicate make good options including alternative programming solutions
Assist in coordinating sales presentation materials as needed
Liaison between Sales and all other departments
Utilize all available resources to respond to client (internal/external) inquires in a timely manner
Assist AE's with end of month reconciliation, as necessary
Submit, record and manage issues and escalate, as necessary
Maintain accurate files
Back-up team members as needed
Update database(s), as necessary/requested
Perform administrative tasks
Participate in meetings and training programs
Perform Receptionist duties as scheduled
Organizational, time management, attention to detail and communication skills a must
Punctual, regular, and consistent attendance is required
Assists with targets and launches campaign; provides quality assurance for live ads
Maintains time buy and ad sales inventory tracking system
Works with related departments to assure our time buy/barter commitments are met. Maintains pricing schedules
Provides packagers with reports regarding episodes, air schedules, house numbers, etc. Provides schedule information to internal and external clients
Maintains time buy revenue reports for Programming and Ad Sales
Creates and maintains reports and databases relating to Ad Sales Support and Analysis

Account Coordinator Resume Examples & Samples

Assist in running the internal day-to-day operation of several accounts
Manage account support systems (budget, status reports, process forms) with heavy interdepartmental relations
Gather and organize data for competitive, industry and market analysis
Develop strong working relationships with clients
Must have finger on pulse of all projects moving through system for on-time and on-budget completion

Account Coordinator Resume Examples & Samples

Responsible for assisting in the overall relationship for Sabre Hospitality Solutions’ customers with E-marketing programs
Assists Account Management team and grow our customers online business by executing on marketing solutions through use of e-marketing services and tools
Works with various SME team members in the following areas: SEO, PPC, Email, CRM, Social Media, Online Media, Mobile, Google Analytics, and Website Effectiveness
Conducts website development aspects by working directly with developers and designers to execute on solutions within project budget/timeline
Project based approach with a continuous focus on quality, detail, organization and an exceptional ability to find solutions involving website developments
Produces analytics and reports; provide client monthly program summaries and recommendations to continue to evolve E-marketing program
Assists Account Manager in delivering e-marketing program reports and analytics and aids in interpreting results of marketing programs
Understands all SHS marketing services and industry benchmarks to allow for proactive recommendations and management of marketing programs on an ongoing basis
Coordinates access to client with specific Subject Matter Experts as needed (Website Creative, Website Strategy, Technology, SEO, PPC, Media, CRS/RM, etc.)
Facilitates requests to Digital Marketing Teams (Website Creative, SEO, PPC, Media, etc.) with required level of detail for effective and timely fulfillment utilizing ticketing systems
Accountable for keeping client maintenance projects in budget and on time when facilitating directly
Assist Account Manager maintain and update e-marketing plans and budgets for a portfolio of clients
Know e-marketing tools including Email/CRM tools and Content Management Tools in enough depth to demo the tools, understand features and benefits
Administer routine account management tasks essential to Sabre Hospitality’s operations including monthly billing, updating client contact records, maintaining records of the account’s Internet Marketing services and products, and assisting with or managing contract negotiations and renewals
Assist with constructing Digital Marketing Service Agreements and Statements of Work for Website projects or marketing campaigns
Will assist Account Manager or client with troubleshooting Digital Marketing Services tools or Website

Account Coordinator Resume Examples & Samples

Minimum 1 year experience in commercial insurance knowledge of professional liability preferred
Must have RIBO license
Proficient Microsoft Word and Excel skills

Account Coordinator Resume Examples & Samples

This position requires familiarity with digital campaign management, performance measurement and analytics, online ad operations, and related tools and technology platforms.***
Bachelor's degree required; 1-+ years of relevant work experience; experience at interactive, advertising, public relations or marketing agency strongly preferred
Intermediate Excel User
Interest and/or inclination of basic digital analytics
Basic understanding of Power Point/Word
Familiarity with basic accounting/math principles
Strong client-service orientation
Flexible to evolving responsibilities and last minute changes

Account Coordinator Resume Examples & Samples

Ensure that orders are listed according to standards determined by Ready and the client
Act as a support role in absence of another Account Coordinator
Strong knowledge of Microsoft Word, Excel, and Outlook

Account Coordinator Resume Examples & Samples

Process order entry and validate
Order follow-up; entry-build-delivery-invoice and maintain communication liaison between factory, divisional work team and customers
Coordinate and resolve operational issues in order to cash process
Collabrate with account manager, pricing team, production planner, despatch planner and documentation team to ensure smooth order fulfillment
Understand product changeovers and NPI changes by participating in any relevant communications
Orders Management process alignment and improvement
Accounts management - common goal agreement, customer profiles and standard work
Participate in cross functional projects
Knowledge of Caterpillar order processing systems (CMOPS-CEOPS-EOMP-Antares) and basic familiarity with the Caterpillar product line
Associate Degree level, Caterpillar apprenticeship completion, military experience, or equivalent combination of marketing – product – orders – technical experience
2 years working experience in order fulfillment, customer service or logistic

Account Coordinator Resume Examples & Samples

Out-going, proactive, independent problem solver
Capacity to work with all teams, including sales, marketing, business development, product management engineering and upper management
Proficiency in Excel and spreadsheets with working knowledge of CRM platforms such as Salesforce.com
Strong academic credentials

Account Coordinator Resume Examples & Samples

Creative, independent problem solver
Capacity to work with all teams, including sales, marketing, business development, product management and engineering
Ability to travel (up to 20%) to client sites for strategic and quarterly business review meetings

Account Coordinator Resume Examples & Samples

Keep management informed of progress of projects in place and planned
Generate account pre-bills
Perform other assignments and tasks as needed

Account Coordinator Resume Examples & Samples

Responding to client inquiries and process requests for amendments to client accounts and insurance coverage
Analyzing and summarizing insurance renewal terms received from marketing/broking and assist in the preparation of renewal presentation documentation, including forwarding renewal terms to the client
Obtaining premium finance quotes from credit and providing appropriate finance options to clients as required
Providing assistance to Brokers in preparing and submitting marketing proposals to underwriters
Processing new policies and policy renewals, changes, additions, deletions and cancellations
Answering and screening incoming calls - handling general inquiries and/or take messages as needed
Composing and distributing routine correspondence
Calculating adjustments and premiums on policies and other insurance documents
Communicating directly with underwriters to follow up or obtain additional information
Reviewing and proofreading all assignments, obtaining proper signatures and dispensing as appropriate
Calculating adjustments and premiums on polices and on other insurance documents
Coordinating timely issuance of Certificates of Insurance
Leading by example by demonstrating and sharing with all lines of business the importance of best practice
Minimum 1- 2 years of commercial insurance experience would be an asset
Client relationship focused
Strong organization skills and the ability to prioritize under pressure of competing deadlines

Account Coordinator Resume Examples & Samples

Respond to client inquiries and process requests for amendments to client accounts and insurance coverage
Coordinate timely issuance of Certificates of Insurance
Minimum 1 – 2 years of commercial insurance experience would be an asset

Account Coordinator Resume Examples & Samples

High level of organization
Strong work ethic
High competency level on computer and software skills compatible with job responsibilities
Professional conduct within and outside office while conducting agency business

Account Coordinator Resume Examples & Samples

High School Diploma or Equivalent is required
1-3 years’ experience in account service or customer service in a professional environment. Media industry experience preferred
Ability to work effectively as part of a team and independently
Ability to handle multiple tasks and projects effectively under deadline pressure
Proficiency with Microsoft Word, Excel, PowerPoint required; SalesForce.com or other CRM preferred.

Account Coordinator Resume Examples & Samples

Ability to motivate, train and influence sales people to sell Urban Decay Cosmetics through sharing knowledge by coaching and teaching about: the product, the brand and make-up application while exhibiting strong account follow-through. This includes: planning and executing successful events, selling product, building the sale through make-up application
When in-store: sell side-by-side with the team and lead by example when: demonstrating product, building a sale, maintaining cleanliness standards, respecting store standards, following policies and procedures and applying make-up
Build and maintain store relationships through consistent communication with the Counter and Store Selling Teams. Conduct quarterly store trainings to: introduce and train new product, reinforce core products and inform and motivate the team about selling UD products. Partner with direct supervisor in regards to executing Store Manager Meetings
Plan and manage time effectively when scheduling store visits to maximize efficiency and effectiveness in driving revenue
Plan, participate and execute store events to make budget / goals
Review and analyze daily & weekly budget achievement by door and where applicable by Selling Specialist. Reinforce achievement by door compared to budget, last year and comp goals. Partner with Area Sales Manager and/or Sales Executives to establish a plan by door and by Beauty Artist to achieve or exceed budget
Understand business in order to partner and plan store visits which best impact the business Plan in-store coverage during key store hours
Work with and coach others to achieve budget and targets by product and by door
Make deadlines for all requests including but not limited to: calendars (as outlined by account), expense reports and event recaps. Complete follow through as committed and agreed with the Accounts and others on the team
Communicate fact-based human resource concerns and issues to your Sales Executive or Area Sales Manager, in a timely manner and follow through as agreed
Strong make-up application and artistry skills
Strong verbal communication skills, good written communication skills
Strong ability to be a team player
Good time management and prioritization skills
Good coaching and teaching skills
Duties may require travel and overnight stay
Light lifting(less than 40 pounds)
Educational Requirements: Bachelor’s Degree or an equivalent combination of education and experience sufficient to successfully perform the essential functions
2 years’ experience applying & selling make-up
Intuitive ability to use either a Blackberry or iPhone and knowledge to complete Excel formats, draft Word documents and function successfully in Internet Explorer and Outlook
Ability to work a flexible schedule including evenings and weekends
Working knowledge of Excel, Word, Outlook and Airset

Account Coordinator Resume Examples & Samples

Provide day-to-day servicing to clients (respond to inquiries, fulfill requests, resolve issues, act as vendor liaison, etc.) (25%)
Coordinate, prepare for and follow up on quarterly client committee meetings to support plan consultants (25%)
Operational & administrative support to PAG, including data management, marketing, A/R, A/P, travel & expense management (25%)
Assist team members with marketing and sales support (15%)
Assist with projects (plan setups, M&A’s, conversions/spinoffs etc.) (10%)
Must be able to communicate clearly and effectively with clients and vendors
Must be able to travel to client locations as a representative of the department and Company
Must be able to multi-task, work autonomously with minimal supervision and be interested in career development to account management position
Strong proficiency in MS Office products and experience with spreadsheets, database management and presentation designs
Have firm grasp of the retirement plan industry, ERISA laws governing qualified plans, as well as being informed on legislative updates and regulatory compliance
Basic investment and retirement planning knowledge
Must initiate keeping current with benefit trends and legislative changes
Analytical, organized, interpersonal, written and oral communication skills with strong customer service focus
2 years experience with qualified plans including implementation, benefits design and/or administration
Must understand key benefits concepts related to 401(k) Plans
CRA, NIPA, ASPA or CEBS’ Retirement Plan Administration Designation a plus

Account Coordinator Resume Examples & Samples

Actively interface with internal (CMG, Marketing, EDM, SAP Team, IT, Credit, EDI, DC’s, Logistics, Customer Ops) and external customers to resolve service related issues for assigned accounts and provide all other appropriate information and reports
Intimate knowledge of all applicable order processing systems: SAP, HOP, ROPS/FICS, Healy 400, PAIWS400, HFA, Hanesnet, VISR
Working knowledge of the following applicable systems: EDI, Data Warehouse, Showcase, Microsoft Office, DC Warehouse Management Systems, SeeChange, Filenet, Master Data, VMI
Manage order bank and resolve all applicable issues to meet order dates; issues include pricing, promotion, material set up, terms, inappropriate volumes on orders, VAS, addition of reason codes, direct ships, etc.)
Locate and resolve inventory issues when demand is over availability
Locate inventory and recommend inventory moves
Track orders from the DC to the customers using carrier websites
Develop and execute all applicable reports to manage accounts and perform queries
Acts as manager backup for performing high level SAP functions
Where applicable, track inventory and provide direction to DC’s regarding casing
Where applicable, make decisions on product substitutions
Working knowledge of Routing and Vendor guides
Understand, monitor, and insure compliance to all policies, procedures and audit requirements, both customer’s and HBI’s
Conduct necessary research to understand and resolve customer chargebacks
Where applicable, act as liaison between DC’s, freight forwarders, and customers
Positive influence on both internal and external customers as well as a “Guardian” of the business
Provide input for all process improvements and support all team building initiatives
Actively participate in cross functional teams (can step in for manager) and provide customer/order management expertise
Manage return and credit requests
Some travel and weekend work required
Manage any other administrative functions for the department as deemed necessary by management to support the department as a whole
3 or more years of customer services experience
Excellent written and verbal communication skills – clearly articulates
Ability to grasp numerous processes/systems
Follows up appropriately without direction and guidance. Develops strong network of resources and contacts at various levels/departments without guidance/direction
Demonstrates discretion and independent judgment. Knows when it is necessary to take risks and takes them appropriately
Regularly makes decisions and clearly articulates decisions made
Demonstration of appropriate sense of urgency without guidance or direction. Consistently calm and even tempered in high pressure situations
Knows how to analyze information independently
Offers up solutions for both long term and short term fix
Acts as super user for system implementations
Acts as a “go to” person for others
Develops scripts for system testing
Thinks “outside the box” – questions processes, exhibits appropriate level of push back to status quo
Manage multiple deadlines while understanding priorities and factoring them into the day-to-day details of the job. Understands how one’s plans, actions, decisions impact the business
Actively seeks feedback from others and strives to modify behavior non-defensively

Account Coordinator Resume Examples & Samples

Working with Account Service Teams to facilitate timely and accurate issuance of Certificates of Insurance for the commercial account client teams
Leading by example by demonstrating and sharing with all lines of business the importance of best practice; and
General insurance experience is an asset
Excellent interpersonal, communication skills

Account Coordinator Resume Examples & Samples

Intimate knowledge of all applicable order processing systems
Prior distribution, credit, logistics or supply chain experience preferred
Proven attention to detail
Very good written and verbal communication skills
Little to no assistance with follow up, reporting, problem solving and gathering/analyzing facts
Ability to determine the approprate time to make decisions or ask for guidance
Proven ability to manage multiple priorities and deadlines as well as an understanding of priorities while factoring them into the day-to-day details of the job
Ability to follow scripts for system testing
Consistently calm and even tempered in high pressure situations

Account Coordinator Resume Examples & Samples

Own account management and Customer Relationships in cooperation with the Supervisor/Manager
Manage and action order amendments, transfers of stock and hub to hub movements
Interpret and act on reports
Participate in managing stock for store openings and events
Monitor and prioritise deliveries
Participate in communication of shortages and re-timings across/within the region, working closely with Order Management
Coordinate Retail initiatives and projects with other team members
Work directly with distribution centre to manage in-house fulfilment (digital)
Work with BPC and Customer Services on special requests and VIC orders
Manage cancellations and delistings within the team
Keep colleagues, line manager and team closely updated with all relevant communication coming from the above tasks

Account Coordinator Resume Examples & Samples

Media monitoring,
Media list development including creation and maintenance of media clip reports
Media kits assembly
Media pitching
Research on editorial opportunities
Assistance with press release writing
Event coordination assignments
Day-to-day administrative duties for the account team
Ad-hoc projects as required
Good written and verbal skills
Proven ability to effectively organize and manage multiple responsibilities
Understand social media for business
Efficiency in Microsoft Office
Database management and online research
Demonstrated ability to work well with others and a positive flexible attitude that will lend itself to client services
Previous related internships are preferred
BA degree preferably in Communications, Journalism English or PR-related discipline

Account Coordinator Resume Examples & Samples

Schedules print & digital ad orders, traffics artwork
Reviews proofs, sends to customers, Sales Executives, Account Managers, and request proof changes
Resolves scheduling problems
Set-up new customer accounts, contracts, etc. and assist with account reconciliation
Work with Account Manager(s) and Account Executive(s) to support customer needs
Run reports including SAR, tracking spreadsheets & FTR
Creates Rate Proposals
Supports promotional & marketing projects and ensures billing is correct for assigned groups
Maintains customer manifest including contact information, I/O, etc. and records and updates customer data using SalesForce/CRM
Assists in coordinating special projects
Plans, organizes and prioritizes work flow to meet team goals and deadlines
Performs the duties of the other team members as needed

Account Coordinator Resume Examples & Samples

Report order status
Order follow-up; entry-build-delivery-invoice and maintain communication liaison between factory, divisional work team, and customer
Create interpretation letters to alert impacted parties of confirmed contract award
Vendor invoice review and payment
Coordinate and resolve operational issues
Maintain data files
Initiate and/or respond to quotations
Adhere and use government reporting forms
Generate transportation bill of lading
Collect Defense Products issued invoice reconciliation/receivables
Prepare and maintain a requirements forecast
General administrative support of RFP analysis, basic (and limited) FAR clause interpretation, and supplemental project assignments
Respond to proposal requirements for contractor Representations and Certifications
Process service fees to dealers for governmental sales product preparation assistance
Contractual exposure and limited complexity to General Services Administration Multiple Award Schedule procurement procedures and/or generic flow down compliance with primary contractor product requirements
Factory scheduling and shipping functions
Customer communication can involve both domestic and international venues
Manage completion of own work assignments and coordinate with others in the team environment to meet rigid completion dates for proposal responses
Limited travel is required of this position (Less than 5%)
Knowledge of order processing systems (CMOPS-CEOPS-EOMP-Antares) and basic familiarity with the product line
US Citizenship
PC literacy is beneficial with special emphasis on Excel
Organizational and record keeping skills
Work experience in an accounting or legal environment
Prior experience with dealer organization

Account Coordinator Resume Examples & Samples

1-2 years relevant work experience, including experience in department store skincare
College/University degree an asset
Previous training experience with strong public speaking and teaching skills
Expert skincare and consultation skills
Track record of planning and executing events, achieving retail sales plans, and demonstrating outstanding customer service skills
Strong leadership, organizational, and communication skills

Account Coordinator Resume Examples & Samples

Assist in the development of written materials including press kits, pitch letters, coverage. recaps, press releases and general client correspondence
Help coordinate meetings, special events and conferences
Develop and regularly update media lists and editorial calendars
Monitor media coverage and trends
Create and maintain coverage reports
Research consumer and marketplace trends
Provide additional support to teams or office as necessary
Participate in office wide initiatives, including professional development and brainstorm sessions
Regularly meet with assigned mentor for support and guidance
Strong organizational skills and attention to detail necessary
Proven ability to effectively organize and manage multiple tasks
First-rate written and verbal communication skills
Solid critical thinking skills
Ability to work well with others in both team and independent environments
Positive, professional, and flexible attitude that lends itself to quality client service
Proficiency with MS Office, Internet research and social media is required
Recent graduate with previous public relations internship experience
Bachelor's degree required, preferably in Communications, Journalism, English or other PR related discipline

Account Coordinator Resume Examples & Samples

Day to day management of client teams, their activities and service delivery
Scheduling of key meetings at agreed audit timelines for both EY teams & client contacts
Reduce the amount of time and costs that technical staff spend on non-technical activities, demonstrated engagement efficiencies
Enhance communication and client service by acting as a central point of contact for all activities
Working closely with business unit, according to the Service Level Agreement, share responsibility for
Budget creation
Actual costs vs. budget monitoring
Regular and accurate collation of Estimate to Complete (ETC) predictions from senior account teams
Identifying areas of potential overrun, alerting senior account team
Billing schedule creation and action
Review and monitoring of engagement expenses; quantifying amounts to be billed & highlighting any anomalies
Disseminating correct engagement codes and preparation of Management Information to senior account teams
ERP accuracy and amendment where appropriate
Preparation of Management Information to Business Unit
Monitor costs on projects running outside core audit, across service lines
Credit control for the accounts
Plan and book staff on resource scheduler (Retain) on timely basis for main audit and ad-hoc projects; coordinate ad-hoc resourcing requirements (clash identification and resolution etc)
Prepare and distribute material for meetings, facilitate discussion, take minutes for distribution and follow up on action
Control access & input into EY secure data room
Identify, disseminate and communicate appropriate knowledge to key stakeholders
Introduce and drive new initiatives throughout, ensuring compliance and greater efficiency
Challenge the way the team works to ensure that the appropriate resource is used for the engagement teams, including ongoing management and review
Being flexible & supportive with requests for assistance
Be proactive in raising the profile of the ASA role, ensuring maximum utilisation and personal development
Become the "go-to" person by the teams for training & assistance in using EY systems　
Be seen by the client as a central point of contact for non-technical account management queries
Day-to-day communication and management of tasks performed by the Global Talent Hub
Ensure delivery to agreed timetables and deadlines
Identify, review and submit knowledge to appropriate databases
Manage and set expectations of stakeholders and clients as appropriate
Build and maintain a network of contacts across EY in order to facilitate the best opportunities for the account
Undertake ad hoc project work at the request of the senior managers or partners (both external and internal client focused)
'A' Levels and/or further education qualification e.g. HND
Undergraduate degree preferred though not essential　
Preferred experience in a either a financial or professional services environment
Project management, plan, manage and prioritise work and complete projects on an accurate and timely basis – Prince 2 qualification would be desirable
Ability to pro-actively manage upwards to ensure that project deliverables meet the agreed timetable
Strong customer service focus and ability to anticipate team and client requirements and needs
Strong numerical, analytical and attention to detail skills
Receptive to change and a flexible approach
Strong PC skills in WORD, EXCEL and POWERPOINT　
Excellent written, verbal, oral & presentation skills

Account Coordinator Resume Examples & Samples

Provide support as required to Account Executives and Associate Account Executives
Processing Policy Documents; endorsements renewals, new business, additions, deletions and cancellations
Assisting with lapse notices payment reminders, claims notices
Maintaining service standards for the position
Time tracking and documenting activities
Invoicing and client letters
Back up to CBU Account co-coordinator

Account Coordinator Resume Examples & Samples

Support Sales Executives who sell multi-media advertising products to include online, and print
Develop deep product knowledge of our products and of our customer’s products and industries
Identify opportunities for incremental revenue generation
Research and support sales presentations
Leverage internal systems to place orders and record information

Account Coordinator Resume Examples & Samples

Track and trace orders
Provide PODs to our customers
Engage with internal and external customers
Engage with external suppliers and or carriers
Create and maintain reports as required by customer
Assist Account Manager and Account Representative in the daily business
Team assistance
Generic administrative tasks
Transportation and Freight management experience required
Customer Service experience and SAP knowledge a plus
Computer literate in Microsoft Office, predominately Excel
Effective management of time and multi-tasking
Good Reasoning Skills
Organized electronic filing

Account Coordinator Resume Examples & Samples

Support Account Management team with preparation of sales proposals and client presentations
Monitor, compile screen shots, and track data for campaign effectiveness
Manage and coordinate calendaring reservations
Create internal orders in yield management system and Insertion Orders
Communicate performance metrics achieved at the end of each campaign
Maintain campaign benchmark database and related metrics
Understanding of online brand advertising and social media marketing
Is flexible and can deal effectively with changes in priorities or ambiguity
Comfortable with a fast-paced, always-on, start-up environment
Experience with DFP and other standard ad servers, a plus
Digital Advertising experience, a plus

Account Coordinator Resume Examples & Samples

Actively interface with internal (CMG, Marketing, EDM, SAP Team, IT, Credit,EDI,DC’s, Logistics, Customer Ops) and external customers to resolve service related issues for assigned accounts and provide all other appropriate information and reports
High School diploma required. Some college preferred
Minimum of 3 years of customer service experience
Proven attention to detail, excellent written and oral communication skills, systems acumen, supply change knowledge
Prior distribution, credit, logistics, or supply chain experience a plus
Follows up appropriately without direction
Demonstrates discretion and independent judgment
Demonstration of appropriate sense of urgency without guidance or direction
Manage multiple priorities and deadlines
Knows when it is necessary to take risks and takes them appropriately
Develops strong network of resources and contacts at various levels/departments without guidance/direction
Understands priorities and factors them into the day-to-day details of the job
Understands how one’s plans, actions, decisions impact the business

Account Coordinator Resume Examples & Samples

Must be competent in computer systems such as Order hub (online ad order entry system), Poet (preprint order system), G3 (ad order entry system), Mactive (classified entry system), ATOL (creative entry system)
Have a strong working knowledge of Word, Excel, Powerpoint and the ability to learn other sales programs
Be enthusiastic for change and initiate action

Account Coordinator Resume Examples & Samples

Basic understanding of digital and mobile technology
Intermediate Outlook User
Understands how to schedule and accept meetings, manage folders, and accept and complete tasks as they are assigned
BA or equivalent experience required
Digital marketing or technology experience preferred

Account Coordinator Resume Examples & Samples

Ensure all team members are adhering to the Brand’s Service Ritual at all times
Leads by example with team and demonstrates a mentoring style of management
Identify any education needs so a plan of action can be developed in cooperation with Education Executive
Manage freelance pool, including maintaining relationships, setting up new hires, scheduling in alignment with coverage needs with budgets in mind
Implement Service Certifications, follow-up with teams as needed to ensure any identified areas of opportunity are coached to
Escalate any concerns or issues to Account Executive/Regional Sales Director that may be identified during store visits
Coach and speak to the company’s High-touch Leadership Competencies with staff to foster the use of the common language
Position requires minimum 2-3 years of experience in sales & administrative duties
Strong computer skills in Windows, Word, Excel, Outlook and PowerPoint

Account Coordinator Resume Examples & Samples

Provides support to the sales organization, utilizing deep understanding of the company's multimedia solutions
1-3 years’ experience in account service or customer service in a professional environment. Media industry experience preferred
Proficiency with Microsoft Word, Excel, and PowerPoint required; SalesForce.com or other CRM preferred.

Account Coordinator Resume Examples & Samples

Assist the client and MXM team members on the development and execution of digital marketing campaigns (email, text, web and social). Including, but not limited to
Coordination of internal, client and partner approvals, as needed
Prepare agendas, meeting notes, status reports, marketing documents and presentations
Coordinate administrative details with client loyalty program and MXM team members
Assist with QA/UAT testing, as needed
Assist client store locations and Fridays’ Revenue Activation Team members with the execution of local store marketing efforts. Including, but not limited to
Training of marketing users of the Email Tool
Monitor local marketing support inbox
Work with clients to develop, execute and provide advice on regarding the creation of campaigns for both email and SMS campaigns
Confirm Receipt of Requests for campaigns (Email)
Validate/Review Request (via Email or Phone)
Asset / Set-Up (within Xpress Tool or SMS tool) – using templates, plug/play images and writing subject lines for email and developing text copy for SMS executions
Send Proof / obtain Approvals (Email,SMS)
Production Send (via Xpress Tool or i2SMS)
Send Confirmation to Requestor (Email)
Send Campaign Performance Reporting (Email)
Monitor, report and encourage participation/use of marketing tool
Financial reporting and billing responsibilities
Assist the Fridays team with gift card marketing, including, but not limited to
Responsible for all store gift card re-orders, inventory assessments, card activations and deactivations and thorough communications and follow-up with client store locations
Works closely with 4-5 partners engaged in card productions, card activations, customer service, 3rd party placement/sellers (in retail outlets), e-gift cards, etc
Purchase order support for new gift card orders
E-Gift Card data inventory and vendor website management
Manage new card production
Managing projects and promotions associated with Gift Card Marketing interfacing with creative, legal, operations, field communications, etc, for various initiatives
Complete MXM departmental time tracking, ticket management, reporting and other priorities as directed by the Director, Project Management
3+ years full-time office experience preferably in the marketing or advertising industry, internship or other relevant experience
Strong computer skills, proficiency in using MS Office software and Internet research tools (Excel, Microsoft Project, PowerPoint, Word, etc.)
Email service provider tool experience (Exact Target, Silverpop, MailChimp, etc)
Strong communication skills, both verbal and written. Presentation skills are a plus
Ability to proactively contribute ideas to projects
Ability to regularly make recommendations to project lead on program and team enhancements and improvements
Excellent organization skills and strong attention to detail and an ability to multi-task in a fast-paced environment
Learn and become proficient with reporting tools
Ability to work independently, apply good judgment and decision making to solve problems
Work well with and demonstrate respect for colleagues at all levels
Flexible, self motivated and high energy
Financial acumen – not afraid of reports with lots of numbers!
Follow-through and diligent in returning calls and emails
Resourceful and proactive
Solutions-focused attitude that will stay calm under pressure and is deadline driven
Adapts well to change

Account Coordinator Resume Examples & Samples

Assists the Account Executives in servicing the designated book of business as it relates to marketing, administration and invoicing
Primary interfaces with Central Invoicing Taxing Unit on client invoice matters
Responds to internal requests and questions within ability/knowledge
Works with Account Executive to gather information from client and creates submission to markets
Organizes insurer correspondence and documentation and assists in the creation of client information: presentations/proposals
Ability to prepare client and carrier documentation with clarity and brevity
Ability to understand the structure and content of insurance contracts as it relates to internal requirements
3+ years of administrative office skills
High aptitude for the use of Microsoft Office Applications (MS Word, Excel, PowerPoint)
Communicates effectively and persuasively, both verbally and in writing
Manages time and resources effectively through strong organization, multitasking and delegation
Works independently as a self-starter committed to delivering the highest in customer service, quality and results

Account Coordinator Resume Examples & Samples

Assists in implementing marketing strategies by coordinating the creation and production of marketing and communications materials, including reviewing specifications; obtaining and preparing bids; and acting as liaison with vendors
Coordinates trade show exhibits
Coordinates the organization, maintenance and updating of customer and investment product and services information on the organization's intranet system
Responds to inquiries about the organization's investment philosophies, products and services
Oversees the distribution of marketing literature
Identifies opportunities to respond to Requests for Proposal (RFP); and researches, prepares and tracks responses
Prepares financial information reports
Operating standard office equipment and using required software, including word processing, spreadsheet, graphics, data base and internet reference service applications
Work independently and manage multiple projects with changing priorities

Account Coordinator Resume Examples & Samples

3+ years of relevant experience
Solid Education background
Experience dealing with Senior School Executives
Inside Sales experience

Account Coordinator Resume Examples & Samples

1-3 years of experience working within a related role supporting media contracts
Bachelor’s degree in Business Administration, Marketing, Advertising/Communication or a related field preferred
An understanding of digital media/advertising
Proficiency in MS Office Suite, with strong MS Excel skills
Ability to learn and use systems that support the sales operation including DSM, DFP, Datatrax, Omeda, and Thermostats
Excellent internal and external customer service skills
Strong attention to detail and organization skills
Adept at working in fast-paced, ever changing environments
Outstanding follow-up skills
Ability to prioritize and work on multiple projects simultaneously

Account Coordinator Resume Examples & Samples

Relevant experience in account management and the organization's relationship tools and processes
Demonstrated project management experience
Industry related knowledge/experience
Excellent people skills and committed team player
Strong influencing skills are required to work with other members of the account team to get results
Ability to self-manage

Account Coordinator Resume Examples & Samples

Process order entry and validation
Order follow-up; entry-build-delivery-invoice and maintain communication as liaison between factory, divisional work team, and customer
Adhere and use government systems and reporting forms
Generate transportation bills of lading
General administrative support of Request for Proposal (RFP) analysis, basic Federal Acquisition Regulation (FAR) clause interpretation, and supplemental project assignments
Understand and interpret complexities with Tank-Automotive and Armaments Command (TACOM), Marine Corps Systems Command (MARCORSYSCOM), Defense Logistics Agency (DLA), and General Services Administration (GSA) procurement procedures and/or generic flow down compliance with primary contractor product requirements
Four year college degree
Minimum of 5 years work experience in customer service, purchasing, information systems or marketing
Working knowledge of Caterpillar factories, suppliers and Cat dealers
Familiarity with the entire Cat machine product line
Superior PC skills with strong understanding of the entire MS Office suite of software
Experience with Governmental or commercial legal contracting actions, purchasing, invoicing, and account or financial business analysis
Basic understanding of the Federal Acquisition Regulation (FAR)/Defense Federal Acquisition Regulation (DFAR)
Very strong organizational and record keeping skills
Strong work ethic, detail oriented, positive attitude, and proven team player with a strong customer focus
Knowledge of the Department of Defense or previous military experience would be desirable, but not required
Experience with Caterpillar's machine order and miscellaneous invoice processing systems (CMOPS/CMIPS), parts ordering system (ANTARES), and Mach1/SAP
Experience using Caterpillar's My Supply Cabinet (MSC) and Ariba business systems

Account Coordinator Resume Examples & Samples

Provide day-to-day support for the execution of marketing strategies that contribute to quality of hire objectives for multiple segment recruitment areas
Collaborate with agencies/ vendors in the execution of innovative and message driven recruitment marketing campaigns and assist with implementing plans in support of recruitment initiatives, inclusive of paid and social media as well as network driven and internal referral venues
Meet with internal and external partners to identify local or national events for recruitment participation such as job fairs, community events or sponsorships
Research plans to reach diverse populations of candidates or emerging markets of opportunity
Support recruitment, in-community and Diversity & Inclusion partners’ market presence with collateral, participation or advanced media support
Deliver collateral that supports recruitment tactics and plans such as posters, flyers, promotional products and displays
Build strong internal and external relationships and support a collaborative, team environment
1-2 years Marketing/Advertising/Communications experience
Proven experience in a marketing agency or company-based marketing organization
Knowledge of print, social and interactive media
Ability to support implementation of multi-faceted projects while ensuring superb execution, timely delivery, and client satisfaction
Proven ability to partner effectively and work in team environment
Demonstrated innovative thinking and problem solving skills, as well as continuous improvement process skills
Demonstrated knowledge of social platforms such as Facebook, LinkedIn, Twitter, Google+ and YouTube
Proven proficiency within MS Office (Outlook, Word, Excel & PowerPoint)
Proven knowledge of MAC Operating System
Knowledge of recruitment marketing or recruitment advertising industry practices
Brand knowledge of The Walt Disney Company and its affiliates
Moderate to advanced working knowledge of: SAP- HR Administration, ATS systems, Adobe Creative Suite (Photo Shop & Illustrator), and/ or HTML production
Bachelors degree in Marketing, Business or equivalent related experience

Account Coordinator Resume Examples & Samples

Assist Delivery Leadership in account management activities
Track Project approvals
Maintain various repositories
Maintain dashboard of ongoing projects and milestones
Updates in Global systems for project initiation – ACT, Planning IT
Any inventory related follow ups and information gathering with Global and MENA
Delivery review MoMs and tracking of action items
Schedule and facilitate Delivery meetings
Ability to work and team effectively with IT Services groups and other management personnel including on a global, virtual basis
A degree in Computer Science or a related discipline; or equivalent work experience
Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
Demonstrates commitment to IT methodologies, processes and standards for project planning and support
Strong MS Excel, MS Word, MS PowerPoint and MS Project skills

Account Coordinator Resume Examples & Samples

Complete new client set up requests in SalesLook (CRM)
Process post sale care & summary: customer care reports and co-op scripts
Maintain time buy and ad sales inventory tracking system
Work with related departments to assure our time buy/barter commitments are met. Maintains pricing schedules
Provide packagers with reports regarding episodes, air schedules, house numbers, etc
Provide schedule information to internal and external clients
Maintain time buy revenue reports for Programming and Ad Sales
Create and maintain reports and databases relating to Ad Sales Support and Analysis

Account Coordinator Resume Examples & Samples

Accurately set up new customer accounts and contracts as well as maintain customer records to include insertion orders, billing and history. Work together with finance department on account reconciliation needs
Utilize salesforce.com to manage day-to-day activities and keep sales team informed of all client updates
Provide assistance to sales executives in creation of presentations and research of account and/or marketing data
Create and manage reports to support sales team
Works with Account Executives and other departments to provide research and value stories that help close business and drive results for customers
Works in conjunction with Account Executive to build unique and innovative solutions for customers. Offers ideas to enhance or streamline our internal processes
Proof and provide design recommendations for display and online advertising

Account Coordinator Resume Examples & Samples

Responsible for input of ads into order system and working directing with order entry departments to ensure proper placement of ads. Specifics duties of this task would also include setting up new accounts, agencies and sales assignments (sourcing)
Act as a liaison between sales people, clients and newspaper partners by
Assisting sales representatives with preparations of mass mailings, composing letters, emails or presentations for client and sales meetings
Reserving color and premium positions as well as follow through with position requests before and after an ad runs
Supplying ad delivery instructions, spec information and sending media kits and other material to new and existing clients
Following up with etearsheets to verify placement, proper register and quality of a particular ad
Obtaining copy approval from paper for client advertising
Tracking missing material working with AD Ops and Prepress depts. at all tronc properties
Maintaining ad material schedules for high activity accounts by monitoring changes, adjusting orders in system and keeping various prepress departments updated
Core Responsibilities
Bachelor of Arts degree, or equivalent experience
1+ years of work experience in print media environment preferably
A Strong knowledge of Microsoft office suite, especially Excel and PowerPoint, is a must
Strong oral and written communication skills are required
An ability to handle multiple projects in a fast-paced environment is vital

Account Coordinator Resume Examples & Samples

Accurately set up new customer accounts and contracts, as well as maintain customer records to include insertion orders, billing and history. Work together with finance department on account reconciliation needs
Facilitate the completion of RFPs and rate requests across print and digital platforms while primarily collaborating with sales executive and internal operations team
Prepare rate requests and ensure billing is correct for all projects. Serve as primary contact to internal departments specific to campaign management. Resolve ad scheduling issues
Work together with account coordinator team to ensure that needs of entire sales executive group are being met
Work with Account Executives and other departments to provide research and value stories that help close business and drive results for customers
Work in conjunction with Account Executive to build unique and innovative solutions for customers
Offer ideas to enhance or streamline our internal processes

Account Coordinator Resume Examples & Samples

Provide administrative support to an assigned block of clients
Resolve the most complex customer service problems directly
May support senior level client services team members
Day-to-day contact for client for service needs
Escalate client concerns when appropriate
Maintain data integrity and quality with any applicable software on a timely basis
Coordinate employee communications for enrollment
Establish and preserve a solid business rapport with clients and vendors
Assist in organizing daily tasks and managing workloads
Manage the implementation of the CBIZsolutions Custom system
Resolve product or service problems by clarifying the client's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
Utilize application tools in the development of electronic interfaces to third party vendors (i.e. insurance carriers, etc.)
Ability to assist in the call center as needed
High School Diploma or GED required; Bachelor’s degree preferred
1 year of relevant work experience; 3 years of industry experience preferred
Excellent customer relation skills required
Proficient use of applicable technology, including Excel
Bilingual speaker is a plus

Account Coordinator Resume Examples & Samples

Account strategy, planning and management
Relationship management
Enabling exceptional client service
Pipeline management
Account team effectiveness
Minimum 5-8 years relevant experience
Demonstrated success in large matrix organizations
Experience with complex account or product management
Ability to understand complex service offerings and client issues
Strong analytical skills, business acumen and knowledge
Exceptional relationship building/relationship management skills; ability to build trust and confidence with account teams
Very strong written and verbal communication as well as facilitation skills
Creative, detail-oriented with demonstrated project management skills
A self-starter with the ability to take ownership and effectively execute from idea to implementation
Ability to interact effectively with all levels of the organization
Strong time management and organizational skills, ability to meet tight deadlines and coordinate multiple projects at one time
Highly-developed computer skills, including Microsoft suite and Internet-based research

Account Coordinator Resume Examples & Samples

Client Set Up in Xpress, adding relevant data in Xpress, contacts, addresses, File Set-Up
Pre-Renewal Strategy; setting up of pre-renewal binders; gathering pre-renewal information
Emailing pre-renewal information to clients
Following up for renewal information with clients
Reviewing renewal information before sending to brokers
Preparing renewal proposal
Preparing Service Fee Agreement
Forwarding client binding instructions to the brokers/insurers
Posting Renewal
Preparing Financing Contracts
Reviewing and sending out cover notes and invoices, liability slips
Reviewing and setting up policy binders and policy documentation
Following up for policy documentation from the brokers
Reviewing Accounting issues and Accounts Receivable; prepare cheque requisitions
Updating client schedules - property, vehicles, drivers; handle daily client queries
Discussing more complex client inquires with brokers and Account Executives
Reviewing and sending out endorsements
Producing Certificate of issuance
Performing other related duties as required
RIBO License within 3 months
Proactive time management and strategic planning skills
Proficient computer skills in: Word, Excel and PowerPoint
Eager to accept new responsibilities and take initiative
Ability to work collaboratively as a key member of a service team

Account Coordinator Resume Examples & Samples

Review sales targets and performance of top doors on a monthly basis with Area Sales Manager (ASM)
Coordinate and execute setting up details relating to High Profile Promotions and in-store programs and promotions
4) Supervision and Team Management of Consultants
Raise no-charge product orders

Account Coordinator Resume Examples & Samples

Work with Account and Education & Artistry Executives to determine and address the needs of individual artists and stores
Work with Education & Artistry Executive on training techniques, artistry skills and product updates
Drive retail sales to achieve plan
Develop artistry, selling and clientele skills of Makeup Artists through hands on demonstration, Makeup Lesson coaching and follow up
Represent Bobbi Brown at assigned Sephora doors, maintaining Call Cycle commitment, supporting with Brand Focus Days, BBR meetings, Events and gondola maintenance
Lead, and support, lower volume events in local and outlying markets as Featured Artist
Review retail performance using DBR
Partner with AE/ EAE to identify the developmental needs of Makeup Artists
Act as a Coach for Intro to Bobbi orientation program, including working one-on-one with each new hire within their first week on the job
Demonstrate strong Bobbi Brown makeup artistry skills
Conduct trainings as needed, including Intersell trainings, counter coaching, in-store workshops, specialized retailer programs
Assist EAE, as needed, during Basic and Seasonal training seminars
Support each retailer’s Clientele system by coaching Makeup Artists on proper Clientele procedures to increase client base and build relationships with customers
Ensure that each makeup artist properly utilizes sales building tools such as appointment books, clientele and replenishment systems, outreach programs, promotional calendar, and special events
Communicate education needs to AE and EAE
Recognize top performers and provide positive feedback
Recruit new potential candidates and pre-screen for future positions
Assist Business Manager and team as they prepare for upcoming events
Coach teams on appointment bookings following the information in the event guidelines
Identify key local freelance and coordinate freelance artists for events
Provide assistance in the preparation and transportation of makeup caddies and supplies for events. Assist teams with event set-up
Monitor and reinforce image guidelines and dress code
Maintain merchandising guidelines and counter cleanliness
Communicate with store management during each visit
2+ years relevant work experience, including 1+ years experience as a Bobbi Brown Artist or Business Manager
A proven track record of planning and executing events, achieving retail sales plans, and demonstrating outstanding customer service skills
Strong leadership, communication, and makeup artistry skills

Account Coordinator Resume Examples & Samples

Based on existing processes and established best practices, provides tactical recommendations to support client marketing efforts, often includes adapting existing materials to fit existing needs
May coordinate the organization, maintenance and updating of customer and investment product and service information on the organization’s intranet system
Provides basic consulting to clients in order to resolve immediate questions and/or requests
Assists in preparing financial information or other general reports

Account Coordinator Resume Examples & Samples

Supports Account Managers, Account Executives, sales team, and other internal departments throughout 5-Step Sales Process: 1. Plan & Prepare; 2. Evaluate Needs; 3. Build the Solution; 4. Present & Close; 5. Follow Through. Handles all other duties as requested
MUtilizes a sales automation system to manage day to day activities and keep Account Executives and sales team informed of all client updates
Drives process improvements and initiates positive, constructive change
Gains trust of teammates and builds consensus
Understands the need for positive change and is receptive to constructive feedback
Embraces and quickly adapts to changes
Offers ideas which will move the sales process forward more effectively

Account Coordinator Resume Examples & Samples

Enjoys working in a fast paced and high volume and high touch professional working environment
Experienced in multi tasking and managing multiple priorities with a sense of urgency
Minimum 2 years insurance experience required
Working towards, CIP or CAIB
RIBO License or working towards
Proficient in Microsoft Word, Excel,

Account Coordinator Resume Examples & Samples

Primary dealer contact for order fulfilment queries
Ensure orders are processed within company guidelines, policies and procedures of assigned territories
Follow up with factories, shipping arrangements in close cooperation with forwarders, issuance of shipping documentation, certification, handling letters of credit and invoicing
Having an understanding or knowledge of various terms and procedures related to prime product shipping documentation and invoicing
Maintaining a working knowledge of all on-line prime product sales related systems used for processing dealer orders, reporting sales, shipping and collection. (EOMP, SAP, CRM, Salesforce)
Maintaining good ongoing communications and relations with dealers and handling their enquiries in an expedient and accurate way
. Liase and work with management and other departments regarding new policy and procedure introduction relating to the account coordinator role
.Travelling to dealer premises to train new staff, introduce new processes, deliver presentations etc
. Actively promote opportunity stock or planned stock with dealers to maximise sales
Knowledge of order processing systems (EOMP-SAP-CRM) and basic knowledge with the Caterpillar product line
Bachelors Degree level, with 2 years experience e.g. Processing of Orders, Import/Export, Logisitics, shipping, Forwarding, Managing Letters of Credit
Fluency (both written and verbal) in English Language
PC literacy is beneficial with special emphasis on EXCEL
Fluency of either Spanish or French

Account Coordinator Resume Examples & Samples

Maintain accurate account records and a positive customer relationship by ensuring efficient and accurate handling and resolution of account problems. Establish and maintain close working relationships and good rapport with major commercial accounts
Develop new commercial accounts through personal and phone contact with potential customers and increase level of consignment with existing customers. Resolves customer problems and inquiries effectively and efficiently, while consistently providing quality service
Review customer account records for completeness and accuracy; maintains customer account files in compliance with contract requirements
Review and update condition report; approve and audit vehicle repair report. Walk vehicles and make recommendations for reconditioning to increase vehicle value
In coordination with account administrator and account specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc
2 - 4 years of experience in the automobile industry or the Auction business required
Associate’s degree in Business Administration or related field preferred
Excellent communication and interpersonal skills required
Strong organization skills required
Good computer and software knowledge, as well as experience with AS400 essential preferred
Vision abilities required include close, distance, color, and depth perception

Account Coordinator Resume Examples & Samples

Provide sales and administrative support involving efficient handling of confidential agreements
Supporting the sales team in attaining sales targets through research and prospecting
Support sales team and client requests for comp lists, magazine shipments, tracking, etc
Prepare proposals, agreements, sales reports, and presentations
Prepare monthly, weekly or daily sales analysis reports
Collect andanalyze information in order to monitor trends and evaluate the performance against monthly sales goals
Accurately enter all print and digital insertion orders (IOs) into system in a timely manner
Act as a liaison between sales team and post-sale ad operations and campaign managers to ensure campaigns are running properly according to client expectations
Review digital reports weekly, and proactively coordinate solutions with campaign managers and ad operations
Work with sales team to assist with management of client expectations throughout the life of a campaign
May answer client inquiries regarding campaign performance, strategy, and agree to next steps
Assist in the implementation of sales strategy as prepared by the VP, National Sales
Occasionally attend client meetings with sales team to foster and build client relationships
Occasionally attend industry network and promotional events to develop and maintain contact clients
Assist sales teams with travel arrangements, expense reports, and scheduling internal and external meetings
Maintain and build lasting relationships with existing clients through responsive and clear communication
Bachelor’s degree in Sales or Marketing
3+ years in advertising print/digital media is a must
Interactive account management and/or digital media optimization experience a plus
Strong working knowledge of Microsoft office (Excel, Word, PowerPoint and Outlook)
Knowledge and use of interactive media planning and IO tools: MediaVisor, Atlas, etc
Familiarity with Google DoubleClick is a plus
Intermediate level PowerPoint, Excel and Word skills
Familiarity with DART
Proactive problem-solving capabilities
Heavy ability for attention to detail
Ability to self-motivate
Patient and adaptable
Entrepreneurial and team-oriented spirit

Account Coordinator Resume Examples & Samples

Act as a liaison between the Broker, Client and Humana’s departments; effectively distributing resources and tools to meet clients’ service requirements
Partner with staff to proactively identify and resolve service issues by listening to and influencing both employers and service centers
Facilitate the efficient distribution of resources and tools to meet all service requirements
Support Account Executives 2+ in delivering perfect and timely service to brokers and clients
Other role responsibilities will include: supporting daily service operation of Humana’s book of business, coordinate meetings, preparation of reports, power point presentations, benefits comparisons, prepare documentation for appropriate renewal activities, deliver prompt resolution of service issues; provide constant support to Account Executives 2+
Associates/Bachelor’s Degree Diploma
Fully Bilingual – Fluent in both English and Spanish
Prior service and renewals experience in the health solutions industry
Comprehensive knowledge of Microsoft Word, Excel, Power Point & Power MHS
Excellent Interpersonal skills

Account Coordinator Resume Examples & Samples

Coordinate, assist in preparation and actively participate in Account Team meetings with particular emphasis on account planning meetings. Facilitate meetings as appropriate
Preferably, related work experience, ideally, in financial or professional services organisation
Strong computer skills including basic business software (Microsoft Word, Powerpoint, Excel), Lotus Notes and Internet
Demonstrable ability to facilitate the identification and shaping of opportunities across Service Lines

Account Coordinator Resume Examples & Samples

Assist with various administrative duties
Help with sales strategy implementation
Assist with new sales onboarding
Follow up on claims
Focus on client engagement
Strong verbal and interpersonal skills
Proven ability to multitask
Strong PC skills including Word, Excel, Adobe, and PowerPoint
Strong organizational Skills
Work well with others
Experience overseeing projects
2 years in an Administrative type role with focus on account management

Account Coordinator Resume Examples & Samples

Strong client engagement experience
Strong inter-personal skills and ability to work with diverse teams
Proven track-record of managing multiple events
Strong analytical, written and verbal skills

Account Coordinator Resume Examples & Samples

Acting as assistant and providing support to Account Executives within a team environment
Servicing all levels of account for assigning Account Executives
Supporting key processes and internal activities to deliver client-facing services
Client Set-Up in Xpress, adding relevant data in Xpress, contacts, addresses, File Set-Up
Posting Renewals
Producing Certificate of issuance; and
Previous experience in a professional office environment
Excellent interpersonal, communication and presentation skills, both verbally and written
Client focused and proven relationship building skills
Ability to work collaboratively as a key member of a team and independently with minimum supervision
Meticulous attention to detail, refined organizational skills and the ability to multi-task
Proven ability to prioritize competing requirements and deadlines under pressure
Ideally one (1) to two (2) years of commercial insurance experience
Exposure to multinational accounts and clients an asset

Account Coordinator Resume Examples & Samples

Help prepare sales proposals and client presentations
Prepare and present market research information
Manage campaigns from onboarding to performance reporting
Serve as the primary point of contact for client inquires with third party providers and internal stakeholders
BA/BS degree preferred with a strong academic record or relevant combination of education and experience
2+ years’ experience in a digital environment (agency, advertiser, or publisher). Media buying or planning a plus
Demonstrate ability to take ownership and accountability
Outstanding written and verbal communication skills, being capable of conveying an issue clearly, making points concisely and ensuring all sides understand each other
Strong troubleshooting skills, with creative ability to overcome challenges and achieve resolution
Comfortable with ‘test and learn’ approach for best practice sharing
Strong organizational, analytical, and time management skills
Understanding of web-based applications
Ability to address clients’ urgent needs and manage deadlines to achieve client satisfaction
Have an entrepreneurial, whatever-it-takes, attitude
Possess high energy and creativity
Exhibit self-motivation, flexibility and adaptability to new situations
Basic HTML skills required

Account Coordinator Resume Examples & Samples

Manage the execution of annual business plans by brand for the headquarter account to include sales, shipping and market share objectives. Plans to include demonstration, Selling Assistant, and promotional spending
Break out collateral and set allocations on a timely basis
Communicate seasonal marketing calendar, sales and shipping goals and updates, and pertinent timely business information
Manage account inventory by analyzing and setting model stocks/stock and sales plans, maintaining and monitoring EDI systems, negotiating OTB, and writing any build orders required
Negotiate premier space and location (and outposting, where possible) for the company's brands
Gain account management's understanding of and action toward company's needs by ensuring appropriate stock levels, timely order flow and general business support
Build store management support through consistent communication and follow-up
Develop a Special Events calendar and implement, along with merchandising objectives, with Selling Specialists
Sell company programs to store management and receive support for execution of our company Sales and Marketing and Events calendars
Provide timely information to the Brand Manager about competitive activity and account/brand priorities
Provide regional office with shipping projection information and monthly audited sales
Provide feedback to Brand Manager on the effectiveness of brand strategies and initiatives with suggestions for improvement where possible
Execute new brand launch activity
Recruit, train, motivate, and develop our people; our company's greatest asset
Communicate job expectations to Selling Specialist upon hire and continue developmental conversations in an on-going basis
Educate Selling Specialists as to the visual merchandising directives
Provide direction to Selling Specialists regarding company goals and objectives
Formally review job performance for all employees annually
Provide ongoing feedback and coaching to Selling Specialists
Grow our brand's business within the account by motivating store consultants and branch management to the company's sales and marketing programs
Provide customer business priorities to the appropriate company personnel to maximize in-store presence and business objectives
Interface with Education to provide training for SS, and consultants on product knowledge and selling skills
Communicate retailer's needs, objectives and future plans to Brand Manager on an ongoing basis
Three years+ field/account management experience required
Bilingual in English and French required
College/University degree required
Proficiency in Word, Excel a must, along with the ability to work with mainframe systems (Passport, Data Warehouse) in order to communicate sales figures
Ability to communicate business directives and strategy to store management, along with developmental conversations with store personnel
Strong administrative and organizational skills: detail oriented a must
Flexible: able to work in a fast-paced multi-tasked hectic environment
Strong negotiation and interpersonal skills required for building strong store/consultant support
A valid driver’s license along with a good driving record

Account Coordinator Resume Examples & Samples

Process and monitor orders and order changes and resolve issues to orders received from the dealer network from all sources worldwide from order receipt to shipment
Confirm and resolve any pricing issues and be responsible for timely invoicing of the orders
Monitor incoming dealer order to delivery inquiries addressed to internal business partners and ensure that timely and accurate answers are provided
Liaison with the Logistics department and service providers for most economic shipping arrangements and timely processes of the relevant shipping documents
Ensure that all transactions are made in compliance with VAT, Tax, Accounting and legal rules and regulations
Participating in the weekly continuous improvement meeting
Occasional travel to dealers, banks etc. to resolve problems and jointly develop and implement more effective orders processing procedures
Ability to quickly build rapport and build strong relationships
Good diplomacy in resolving conflicting issues
Experience of prioritising work
Excellent communication both written and verbal
High level of attention to detail and problem solving skills
Work in a team environment, demonstrates initiative and can work independently
Relevant Bsc Degree
Fluent in English, and other European language is a big plus
Previous experience in an order processing, account handing or similar customer serving role is a plus

Account Coordinator Resume Examples & Samples

3rd position with client
Service the day to day needs of client accounts
Ensure account retention by being available to clients and responding promptly to requests
2nd position with Underwriter, develop and maintain underwriting relationships
2nd to Account Executive and/or Senior Account Coordinator, mentors Account Administrator
Develop and maintain professional, friendly relationships with account key contacts
May handle specified accounts without a Client Executive or Account Executive direct involvement
Minimum of three years as a licensed agent preferred
Minimum of three to four years as an Account Administrator preferred
Able to provide oversight and direction to Account Administrator and manage project timelines for self and others, manage multiple priorities effectively
Effectively train/mentor Account Administrator in current and future responsibilities
Able to apply principles of logic and analytical thinking to a situation with abstract and concrete variables. Able to draw accurate conclusions, including time and workload management of self and others
Capable of professional presentation of information to individuals and groups inside and outside the organization
Ability to work independently and cooperatively as part of a team
Capable of tracking status of assigned workload for self and Account Administrator and relaying that to the Account Executive and/or team
Effective negotiation skills
Ability to manage multiple priorities effectively
Display a high level of self-motivation
Ability and willingness to expand and refine existing skills, learn new skills and take on new areas of responsibility
Able to calculate figures and understand the relevance of calculations

Account Coordinator Resume Examples & Samples

Minimum two years insurance experience preferred
New York Brokers License or willingness to obtain and take additional insurance courses
Product expertise in professional liability, employment practices liability and/or directors & officers liability preferred but not required
Strong verbal and written communication skills and analytical abilities required
Proficient in Microsoft Excel, Word and PowerPoint – intermediate to expert user level preferred
Ability to work well under pressure with attention to detail
Ability to organize, prioritize, monitor and control work flow deadlines and be flexible
Team oriented self-starter with ability to organize, prioritize, monitor and control work flow deadlines and be flexible
Technically/detail oriented
Be energetic/have a proven sense of urgency

Account Coordinator Resume Examples & Samples

Responding to client inquiries and processing requests for amendments to client accounts and insurance coverage
Acting as an assistant and providing support to Account Executives within a team environment
Producing and coordinating timely issuance of Certificates of Insurance
Meticulous attention to detail, refined organizational skills and the ability to multitask

Account Coordinator Resume Examples & Samples

Lead and motivate sales personnel at the counter to increase retail sales
Review & submit sales performance of counters on a bi-monthly basis
Monitor & report competitor movements (sales, promotions activities, incentive schemes and counter changes)
Follow up on current business/trends/environments with sales personnel & report to ASM
Assist ASM to showcase and promote new marketing launches to Retailers during marketing presentations & also to share these marketing launches, new/ existing product updates information to Sales personnel
Promotion coordination
Promotion targets/ Brand ranking target set & ensure promotion scheme is set at optimal level to attract and increase customer purchase
Develop Incentive program to motivate sales personnel to participate and aim to achieve targets of the brand
Work with sales personnel/contractors/VM to execute promotion setup timely and effectively
Ensure overall counter image/aesthetic adhere to each BB/JML/TFB brand philosophy/ guidelines and that all counters are updated with
Testers & Locators: for matching with current VM guideline in timely fashion
Communication Tools: for effective communications to allow consumers to understand in-store highlights by working closely with VM and Marketing team
Highlights: To highlight new launches, key/focus products on regular basis by working with VM team
Trans: Monitor expiration of visuals and replace expired ones with appropriate new trans visuals, as well as ensuring every counter have consistent trans messages communicated
Uphold Planograms: Review and analyze the product assortment of individual counters and adapt the brand guidelines on counter planograms
New Counter / Refurbishment
Assist ASM in follow up of new counter/ refurbishment drawings and ensuring that all merchandising requirements are ordered and available on the scheduled day of counter installation/refurbishment
Work with VM team on the counters’ planograms and merchandising displays
Coordinate with appointed contractor on installation schedule and receipt of necessary counter displays and visuals
Execute the installation and work on the stock merchandising and displays of new counter/Refurbishment with the field staff
Supervision, Coaching and Team Management of BB, JML & TFB sales personnel
Assist and work with ASM in recruitment of sales personnel, review of commission and increment packages for sales personnel
Partnering Field Sales Team (BB/JML) to ensure Sales personnel upheld grooming standards of the respective brands
Plan and ensure that new sales personnel are assimilated into the respective brands (BB/JML/TFB) by conducting/providing them with concise brand introduction and training of basic product knowledge to enable them to perform their job until formal training is arranged by the Education Manager
Evaluate the performance of sales personnel and work closely with Education manager to enhance product knowledge and sales technique to improve performance
Ordering of no charge orders e.g Testers/ VM collaterals
Completing products listing forms/templates
Computation/Consolidation of Sales Incentives etc (if any) based on incentive or target set
Uniform order/ Birthday Gift order if any / Free Goods Allowance Ordering if any (to check HR policy)
A general Degree with a minimum of 2 years’ relevant experience or Diploma in Business Administration with a minimum of 3 years’ working experience, preferably in the travel retail industry
Native speaker
Well groomed
Good understanding of English and can converse confidently
Good organization and communication skills
Proficient in MS Office, Excel and Powerpoint
Willingness to travel; 50% travel
Proven sales track record
Passion for luxury brands

Account Coordinator Resume Examples & Samples

Source media information to support the client team
Execute of booking process across all media
Monitor the delivery of all booked media elements
Reporting on campaigns, making recommendations and identifying any issues
Check the pre-times to ensure accuracy
Provide accurate proposals to the network stations by the relevant deadline
Work with the team to negotiate compensation for any shortfalls as required
Tracking account queries and completing invoicing
Attention to detail/ accuracy
Ability to multi-task and manage multiple and shifting priorities
Passion to deliver for clients
Collaboration / Communication
Committed team player
Nielsen
Roy Morgan
Google Adwords

Account Coordinator Resume Examples & Samples

Producing and coordinating timely certificates of issuance
Minimum one (1) to three (3) years of commercial insurance experience required
Three (3) plus years of commercial insurance experience preferred
Previous experience working with multiple insurers and markets preferred

Account Coordinator Resume Examples & Samples

Maintain client files and manage file archiving with Iron Mountain
Previous experience in an office environment required
Proven ability to take initiative and complete tasks without assignment
One (1) to three (3) years of commercial insurance experience preferred

Account Coordinator Resume Examples & Samples

Partner with broader account team to ensure goals are met by performing data collection, analysis and reporting
Prepare and distribute communication pieces including newsletters, bulletins, and team updates
Provide support to team in technology applications, i.e. Outlook, Word, PowerPoint and other company or client supported programs
Coordinate team travel arrangements
Perform office duties to include photocopying, mailing, faxing documents, scheduling appointments and coordinating calendars
Establish goals, develop schedules, align people and evaluate results
Assist with client communications, conferences and events
Ensure that all materials present the JLL brand consistently and follow corporate brand standards
Participate in best practices conference calls
Maintain all project files, including budgets, production schedules, copies and completed work samples
Establish strong client relations by working with their needs in mind, built trust and respect with client to ensure satisfaction
Ability to be successful in an ambiguous environment, shift gears comfortably, decide and act without having the total picture, can comfortably handle risk and uncertainty
Relates well to all people on account, client, suppliers and partners demonstrating savvy and tact
Ability to learn quickly, open to change and enjoy the challenge of unfamiliar tasks
Able work independently and with minimal supervision
Use time effectively and efficiently, can attend to a broader range of activities and gets more done in less time than others

Account Coordinator Resume Examples & Samples

Direct Client Support through: account management, implementation, training, and renewal
Respond to various Sales Team requests for trials, webinars, invoices, price quotes, and delegate other requests to the proper member of the Client Services Team in a timely manner
Daily tracking of all sales activity in salesforce.com
Maintain an organization system for all paperwork and account information
Proactively monitor client satisfaction levels
Assess the “health” of over 100 accounts (usage, relationship, trainings completed, etc.) and work with Client Services Team to develop plans for improvement on an ongoing basis
Periodically and consistently follow-up with accounts regarding usage, training, new features, etc. with a special focus on high-risk accounts
Regular Customer Check-in and solicitation of product feedback
Price quote generation when schools are due up for renewal
Creating and leading hands-on product demonstrations remotely (webinar)
Administrative duties
Address and follow through on prospective client inquiries
Assist with prospecting state, district, or consortium opportunities
Assist in marketing activities
Presentation and organization skills are required
Ability to manage multiple account relationships, promote NBC Learn services offerings, and interact effectively in sales situations
Technically-savvy in demonstrating a digital product
Experience with Salesforce.com CRM is desired
Ability to effectively communicate over the phone and through webinar platforms preferred
Excellent organization, time management, presentation, and communication skills
Extraordinary passion for customer service
Able to think critically, quickly and creatively to successfully work with individuals and teams internally and externally
Ability to prioritize and manage multiple account relationships

Account Coordinator Resume Examples & Samples

Bachelor’s Degree or equivalent relevant experience preferred
Minimum of 2 years’ experience in administrative support role required
Real estate/ Facilities Management background is preferred
Advanced Microsoft office product knowledge - Excel, Word, PowerPoint, and Outlook
Written/Oral Communication: Ability to speak and write clearly and concisely, get messages across that have the desired effect

Account Coordinator Resume Examples & Samples

Develop and maintain relationships with overseas and domestic client accounts
Organizing manufacturer shipments while ensuring all timelines are met
Working with shipping and stockroom departments to make sure orders are fulfilled in a timely manner
Participating in sales meetings in order to complete future purchase orders
Assisting cross-functional teams with related tasks, as needed

Account Coordinator Resume Examples & Samples

Insurance experience preferred
RIBO license required within 4-6 months
Proficient knowledge of Microsoft Word and Excel
A team player that is able to work in a high volume area

Account Coordinator Resume Examples & Samples

Analyse performance of business vs sales objectives
Assist ASM in the recruitment of Beauty Advisors and ensure sufficient staffing coverage for the counters
Conducts on-counter orientation and elementary product training for new Beauty Advisors to enable them to perform their job until formal training is organized by the Training Managers
Place orders for uniforms of Beauty Advisors
Diploma in Business Administration with a minimum of 3 years’ working experience or a general degree with a minimum of 2 years’ relevant experience, preferably in the travel retail industry or high-end cosmetic industry
Proficient in MS Office and Excel

Account Coordinator Resume Examples & Samples

Assists team members where needed in the day-to-day development and production of advertising initiatives
Assists in the review and approval process for all projects
Assists in the development of timelines for all projects
Assists in budget management
Routes creative work through the production process
Disseminates relevant information to the team
Performs administrative duties where needed
Maintain and support all company standards as specified within the Quality Management System
Communication and/or interpersonal skills for routine contacts with internal and some external stakeholders to discuss primarily factual information
Strong Organizational skills and an ability to manage multiple projects simultaneously
Financial Acumen
No prior job related experience is required, but an internship in an Advertising or related field is preferred
Ability to relocate where required for Tier II groups

Account Coordinator Resume Examples & Samples

Key Responsibilities
A solid commercial awareness and understanding of the wholesale and retail market
Good analytical mind and presentation skills
Strong organisational skills and strong attention to detail
Excellence in time management
Capability to organise a busy workload and meet deadlines
Be mature, self-driven with a demonstrated ability to work independently in a fast-paced, changing environment
Willingness to take on responsibilities outside a defined job scope
Ability to maintain good working relationships with colleagues and management
Proficient in Microsoft Excel, PowerPoint, and Word

Account Coordinator Resume Examples & Samples

Managing WIP
3+ years Finance experience, tracking budgets and expenses—agency experience highly preferred
BA/BS or equivalent required; degree in Accounting/Finance preferred

Account Coordinator Resume Examples & Samples

Responsible for campaign execution, order-entry, optimization and reporting
Maintain regularly scheduled communications with stakeholders to ensure their needs are being met and to answer questions they may have
Compose creative and traffic assets received from the client - acting as liaison between the client and our ad operations and billing teams
Achieve a thorough understanding of all internal systems to respond to client requests; including order entry, reporting and billing inquiries
Verify the accuracy of I/Os before submitting to client for signature
Communicate with vendors regarding upcoming campaigns
Strong quantitative and analytical skills, with good knowledge of web analytics and statistical analysis
At least 2 years of Digital Media experience required
Experience supporting a digital sales function with order entry, campaign optimization and reporting is strongly preferred
Proficient in Microsoft office suite with Excel and PowerPoint
Strong computer skills including advanced knowledge of Excel, Microsoft Word, and PowerPoint
Experience with Operative or other digital order entry platforms is a plus
Ability to thrive in a fast paced, dynamic environment with revolving deadlines

Account Coordinator Resume Examples & Samples

Support senior level client services team members
Inputs data into the appropriate software for vendors/carriers/clients within required timeframe
Records and makes necessary changes/updates as appropriate
Write, edit and design/format proposals and new business presentations
Research, communicate and accurately resolve basic customer service needs according to the commitments and standards set forth by the department
Comply with department processes, procedures and/or programs
Provide additional support to our Human Capital Management and Business Development teams
Bachelor’s degree or two years of experience on a specialized subject matter
Must maintain current required licenses and industry certifications (i.e. CEBS)
Able to work in a team environment as well as independently
Demonstrate industry experience; product knowledge, proposal process, underwriting, regulatory trends and presentation skills

Account Coordinator Resume Examples & Samples

Operate as key point of contact for agency planning teams
Work with agency teams and clients directly to ensure their needs are being met
Work internally to develop best in class deliverables to clients, from available technology platforms and services
Become an expert in programmatic capabilities, in order to talk to clients about what is possible, what is upcoming, and what would work for their overall media strategy
Develop in-depth knowledge of the digital advertising industry and real-time media market dynamics
Serve as subject matter expert and assist in developing junior managers in client management skills

Account Coordinator Resume Examples & Samples

Respond to requests for information from clients, team members and other agency employees with accuracy and in a professional and timely manner
Coordinate team and/or client meetings, including scheduling, meeting room set-up, catering and travel, as appropriate
Coordinate new business for team/agency as appropriate by providing research information, preparation of materials and draft/format documents, and acting as a liaison between the design department and account team
Proofread and edit documents; consolidate team edits; maintain records of supporting reference materials
Act as liaison between account team and internal/external vendors and services, such as copy center, design, video production and promotions
Create and maintain media lists; conduct media searches/inquiries
Prepare monthly activity reports and conference/meeting status reports for circulation to team members
Media monitoring, summarizing and analysis
Research and identify upcoming events that could pose challenges/opportunities for clients
Track event attendance and publications by key influencers
Maintain team/client files, including client/prospect mailing lists, contact sheets and relevant trade publications
Maintain ownership of billing procedures within the team (according to client) by maintaining billing, invoices and job numbers
Bachelor's degree in communications, public relations, journalism, marketing, English or a related field preferred
Excellent writing skills and intellectual curiosity are a must. Excellent competency in English, grammar, spelling, punctuation, logic and mathematics
Knowledge of contemporary business procedures, telephone etiquette and filing
Familiarity with social media and online communities in relation to broader media mix
Interest in social media platform and how companies are using the tools to drive brand awareness, engagement, and traffic to a website/social media pages
Aptitude to translate trends, technologies and metrics into conversational English
Exhibit strong organizational, presentation and interpersonal skills including the ability to juggle multiple assignments / clients and cope with stressful situations; prioritize and handle high-volume detail work
Be enthusiastic, flexible and willing to go beyond assigned duties
Be a strong team player and have the ability to work autonomously

Account Coordinator Resume Examples & Samples

Typically 1-2 year of professional experience
Proficiency in computers & standard office applications (Microsoft Office is preferred)
Comfortable with integrated communication principles
Understand the role of the media
Strong organizational skills & ability to multi-task, work in a team environment, and meet deadlines
Bachelor’s degree or above preferred in Communications, Journalism, Marketing, English or related field
LI-MC1

100

Account Coordinator Resume Examples & Samples

Assist and supports Account staff with the internal management of all active jobs including working with Internal Operations/Finance to open jobs and communicate job numbers to all concerned
Ensure all Estimates/CWAs are saved on the server
Assemble and are responsible for weekly completion and distribution of accurate and comprehensive status reports to clients as well as production schedules when needed
Set up all meetings based on the schedules (internals and kick offs)
Attend meetings relevant to current projects. If necessary take notes, and provide written call reports pertaining to what was discussed and next steps. Circulate call reports to appropriate internal team members and clients
Handle administrative tasks as requested including but not limited to maintenance of folders on the shared drive, maintenance of files including production estimates and conference reports so they are current and correct, as well as timelines, calendars, and schedules for their assignments
Assist Account staff in research and preparation of their presentations of quarterly competitive reports to assure that the client and creative partners are kept abreast of marketplace developments
Responsible for monitoring competitive activity and selecting noteworthy news or advertising and circulating it to clients and within the agency
Act as resource for current information about the status of all projects in progress and aim to keep supervisor informed of same
Working closely with traffic and production, assists in the preparation of correct production estimates for client review and approval
Assists in assembling monthly budget reports for review in regular meetings with clients
Maintain/update Team Contact List
Handle messengers/shipping of things to the clients and receive it back from the client
Help ensure all current PDFs of projects are saved on the server
Create word documents from PDFs if needed for the client
Assist with routing when needed
BA in Advertising, Marketing or related preferred
Strong project management skills with impeccable attention to detail
First rate thinker with excellent communications skills: writing and presenting
Marketing/advertising or agency internship a strong plus
Digital native
Passion for advertising with energy, initiative and drive to succeed
Demonstrates intellectual curiosity

101

Account Coordinator Resume Examples & Samples

Schedule installations, replacements, and/or removals of equipment or other assets using Coca-Cola information systems, supplier networks and agent contacts in order to meet customer expectations
Research and resolve issues for customers, business partners and Company associates in order to expedite service, installations or orders using information systems (e.g., JD Edwards, Service Source, Central Service, FedEx or UPS databases)
Contact customers in order to confirm service or orders (e.g., service follow up, equipment service confirmation, parts delivery confirmation, service scheduling)
Source and facilitate delivery of assets (e.g., beverage equipment, parts, point of sale material, return of assets) for customers in order to complete projects or installations using Coca-Cola information systems and supplier contacts
Receive, record and respond to customer or consumer inquiries/feedback using database tools and documented best practices in order to provide improved service performance and/or to capture and report data to internal/external users
Create and maintain partnerships with customers, sales and operations clients or third party service providers (e.g., service/installation agents, distributors) by establishing common goals, objectives and performance target requirements in order to improve mechanical service and installations for customers
Process order information using Coca-Cola information systems to deliver data to customer, business partners and Company associates or to communicate demand for products or services
Expedite priority orders (e.g., distributor product, parts, equipment) using departmental processes and information in order to maximize customer satisfaction and equipment up-time
Process orders for goods and services with business partners, customers, suppliers and Company associates, either through direct telephone contact or other electronic means, in order to increase speed and accuracy of order transactions
Undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience
Individual/team leadership
Software Applications: Knowledge and use of technical software applications appropriate to the specific work activities (e.g., basic Company applications, SAP, OPS, JD Edwards, Service Source, Central Service)
Customer Focus: Making customers (external and internal) and their needs a primary focus of one's actions; developing and sustaining productive customer relationships; creating and executing plans and solutions in collaboration with the customer
Account Management: Knowledge of FSOP customer base and account structure, and how they are managed and serviced. Ability to match FSOP products and services to the needs of account management and their customers. Knowledge of account stewardship techniques: Knowledge of customer requirements and business plans to ensure continuity of supply. Ability to develop partnerships with customers that benefit CCNA and the customer
Contact Center: Knowledge of Contact Center software systems, capabilities and processes
Equipment installation requirements: Knowledge of equipment installation requirements (e.g., electrical power, water, drain, airflow, space requirements). Knowledge and application of dispensing equipment installation principles
CCNA NFSOP Business Systems Knowledge: Knowledge of the structure, strategies, major initiatives, culture, policies and procedures of the organization. In-depth knowledge of supply chain functions (Contact Center, Equipment Supply, Field Service, Manufacturing, Distribution). Knowledge of internal and external forces that influence the organization and its customers. Ability to clarify the role and processes of Corporate, Fountain, Minute Maid, Bottlers and Suppliers and how they interface with one another
Information Systems: Knowledge and use of existing CCNA Technical Information Systems (e.g., JDE, Central Service, SAP) to generate necessary data. Ability to access, analyze and utilize information in a manner that adds value to the organization. Ability to propose system enhancements based on business needs
Trademarks and Brands: Knowledge of TCCC Trademarks and Brands. Demonstrates an understanding of the obligation to protect and enhance Company trademarks
CCNA and Shared Services Processes: Knowledge of CCNA and Shared Services processes (e.g., fulfillment, settlement and purchase orders). Knowledge of specific supply chain process design standards and operating methods (e.g., packaging equipment, service and installation, order management). Knowledge of the impact, interdependencies and relationships that each function within the supply chain has on each of the other functions
Fountain: Knowledge of Fountain Manufacturing's capabilities, technology, distribution and business processes. Knowledge of fountain service policies and procedures
Bottler Knowledge: Knowledge of bottler network systems' capabilities (e.g., manufacturing, distribution and repair of fountain equipment, service and installation). Knowledge of the Bottler service infrastructure as it relates to installation equipment. Knowledge of Bottlers' business models, economics and organizational structures
Distribution: Knowledge of distributor/distribution policies and procedures. Ability to understand costs/benefits of distributors and common carriers, third party capabilities, distribution structures to support customer order processes, and product availability
Service Fulfillment: Knowledge of supplier fulfillment capabilities to meet customer and internal requirements. Ability to build system capability and capacity to ensure service is provided effectively, timely and efficiently
Current Business Conditions: Knowledge of current business conditions/external environment as it impacts The Coca-Cola System
Food Service Industry: Knowledge of the food service and hospitality industry
Equipment Optimization/Configuration: Knowledge of optimal in-outlet equipment configuration (e.g., number of valves, dispensing locations, type) based on current and future customer needs (e.g., volume, traffic)
Parts Order, Inventory and Fulfillment Process: Knowledge and application of spare parts order entry, inventory and order fulfillment process (e.g., Cycle Counts, Van Balances, open PO reports)

102

Account Coordinator Resume Examples & Samples

Five or more years of customer service experience
Proven customer service/relations skills including the ability to deal effectively, tactfully, and knowledgeably with customers and non-customers in handling complaints, problems, and general inquiries
Excellent telephone skills including listening and demonstrating courtesy, empathy, and accuracy
Thorough knowledge of all relevant operational processes and procedures and company products and services
Proficient in and able to navigate all relevant computer systems in order to pull reports, shadow clients, and troubleshoot technical issues, etc
Ability to perform interest calculations and account adjustments

103

Account Coordinator Resume Examples & Samples

Bachelor's degree or equivalent experience required
Prefer at least one year of related experience in group benefits services, marketing or sales
Must obtain Life & Health licenses within 3 months and apply for required non-resident licenses (active Life & Health license preferred)
Must maintain licenses by meeting continuing education requirements
Requires broad understanding of insurance operations, products, and concepts with the ability to apply marketing strategies and systems
Requires strong planning, organizational, problem solving and time management skills with the flexibility to adjust to changing priorities
Requires effective verbal and written communication skills plus the ability to develop effective relationships and motivate producer behavior
Must be self-directed and be able to accomplish work with limited supervision and general work direction
Some travel may be required including overnight stays (5%)

104

Account Coordinator Resume Examples & Samples

Collaborating with other members of the Sales team to provide tactical support for our clients
Supporting the Sales team in client acquisition efforts
Proactively maintaining and optimising advertising campaigns
Running reports on advertiser performance and campaign wrap-ups
Partnering with our internal operations teams to resolve client issues
Providing research and case studies and preparing materials for sales presentations
Supporting team in day-to-day tasks and special ad hoc projects
Providing coverage for Account Managers while out of the office
BA/BSc degree
1-2 years of professional experience
Rigorous attention to detail and ability to efficiently maintain report accuracy while meeting tight deadlines
Advanced computer skills on MAC OS X and Google docs
Experience with analytical tools such as Google Analytics, Google AdWords and Twitter Ads
Excellent communication skills in German and English
Positive attitude with a drive to learn

105

Account Coordinator Resume Examples & Samples

Working directly with Account Managers, Account Executives and clients to provide support
Running reports on advertiser performance (campaign report, conversation analysis, benchmarks
Providing custom optimisation suggestions for key campaigns
Helping team to seize revenue opportunities by providing scalable and easy to implement solutions to relevant advertisers (keyword lists, targeting packs, conversation volume analyses
Serving as the key contact for internal operations teams to solve issues fast and improve processes
Developing tools and templates to increase efficiency
Supporting teams in creating compelling sales presentations with research, case studies etc Helping team on day-to-day tasks and special ad hoc projects

106

Account Coordinator Resume Examples & Samples

Partners with other members of the Sales team to provide tactical support for our clients
Manages day-to-day processes to optimize advertising campaigns by providing
Reports on advertiser performance and pacing
Proactive optimization suggestions and outlines for clients
Wrap-ups for smaller budget campaigns
Supports the team in day-to-day tasks and special ad hoc projects
1-3 years of professional experience

107

Account Coordinator Resume Examples & Samples

Support sales team to develop and manage Viator’s tour and activity product portfolio in assigned region
Review, edit and publish products submitted by suppliers; includes inputting and managing rates and availability and maintaining quality and accuracy of written and visual content
Provide regular, timely operational support to suppliers for account- and product-related matters
Liaise with customer service and finance teams to address customer and supplier concerns
Review and analyze sales performance data and maintain awareness of competitive landscape
Collaborate with business development and marketing departments to promote products and destinations
Assist with negotiation of special offers and implementation of supplier marketing campaigns
Assist with special projects and initiatives as needed
Proactively suggest improvements to current systems and processes
2+ years account, content and/or inventory management experience, preferably with an online company
Travel industry experience preferred
Familiarity with MS Excel, CRM tools (preferably Salesforce) and content management systems
Demonstrated ability to plan and organize multiple priorities and consistently meet deadlines
Customer-focused mindset and strong work ethic with a keen eye for detail and follow-through
Team player with a positive, “can-do” attitude, and willing to go the extra mile
Self-motivated, enthusiastic, and able to succeed in a fast-paced environment
Bachelor’s Degree or equivalent combination of training and experience

108

Account Coordinator Resume Examples & Samples

Accurately identifying problems, exceptions and ensuring that account teams has been informed on a timely manner
Develop and maintain healthy working relationships with the account teams by having an open and honest communication
1+ years of work experience in research & business operation in Big-4 / professional services / KPO / Captive Environment

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Account Coordinator Resume Examples & Samples

Manages ongoing contract relationships and service delivery to clients for one or more accounts
Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts
Builds relationships with employer/group clients (not individual members) and serves as the primary point of contact for overall and day-to-day service delivery
Represents client internally and coordinates with other business units to implement client systems, complete projects, and address ongoing service needs. Ability to work independently; the daily tasks require the Account Coordinator to make decisions on their own relative to the management of their assigned accounts and proactively address issues from the employer groups HR departments and/or vendors
Act as a resource for others; the Account Coordinator must be available to educate both internal and external customers on the correct approach to resolving issues and encourage best practice options
Self-motivated with an aggressive attitude and creative drive; the Account Coordinator must employ problem solving techniques on a daily basis and also the have the ability to communicate escalated issues appropriately to upper management and internal partners
Proactively address possible issues which would affect other employer groups
Detail oriented with strong analytical and problem solving skills that comply with operational regulations
Anticipate customer needs and proactively identifies solutions while working closely with internal and external clients to ensure accuracy
Delivering in-depth information to the employer regarding account set-up, account funding, and other aspects of the account
2+ years of experience with Account Management
1+ years of Sales Support experience
1+ years of Microsoft Office experience (creating and editing within Word and Excel)
Experience with SalesForce.com tools
Experience with HSA (Health Savings Account) plans
Experience in the Banking industry
Experience in the Healthcare industry

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Account Coordinator Resume Examples & Samples

Sales skills – ability to respond to client requests and develop early client relationships
Negotiation and commercial acumen
Highly organized and close attention to operational detail and follow through
Ability to manipulate and manage spreadsheets and PowerPoint – e.g. In building commercial options or analysing the market

111

Account Coordinator Resume Examples & Samples

Prepare and deliver materials for virtual and in-person meetings by collecting and compiling background research, client and prospect intelligence, and membership engagement information from internal databases in advance of scheduled interactions
Organize and maintain necessary volume of program specific marketing collateral and materials for your account teams
Manage data entry into CRM system to ensure accurate metrics reporting while upwardly managing the account teams to adhere to data compliance expectations
Serve as CRM “super user” through formal and informal training to account teams – complete ad hoc data queries at Account Managers’ request
Generate reports via our CRM system and perform entry-level data analysis for account management teams
Navigate CEB matrix to find solutions/troubleshoot issues on behalf of account teams; serve as a liaison with internal departments
Work with practice management to plan for internal meetings and events including coordinating logistics for meetings, organizing events for team engagement
Ability to present self professionally and intelligently to internal clients/colleagues
Well established organization, multitasking and prioritization skills

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Account Coordinator Resume Examples & Samples

Ability
Strong
Basic
Working
Internship

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Account Coordinator Resume Examples & Samples

Demonstrate the ability to professionally manage customer telephone calls and emails while performing other required tasks
Respond to field sales and customer channel inquiries including price, lead time, selling policy. Do so in a manner consistent with established division profit, sales, and customer satisfaction objectives
Provide solutions and alternatives to customers to meet their shipment needs
Provide direction and solutions to other departments on process improvements
Act as focus for field and customers in dealing with functional departments, i.e., engineering, manufacturing, marketing, logistics, and demand planning
Coordinate order management functions including order entry, expediting, processing, maintenance, and status
Demonstrate the ability to utilize the Power Quality catalog(s) to provide product support
Demonstrate proficiency in multiple department support software (i.e. C360, Vista, PRMS, etc.)
Act as troubleshooter for all problems related to the sales order process
Train peers and customers as appropriate
Fulfill any and all Eaton Business System requirements
Serve on special teams and projects to enhance team performance
Work with appropriate finance teams to resolve customer credit requests
Ability and knowledge to manage domestic and international orders
Manage EDI transactions and related order management activities for designated customers
Assist customers with freight claims
Bachelor’s degree from an accredited institution
Minimum 1 year of customer service, sales, or pricing experience
Legally authorized to work in the United States without company sponsorship
Electrical Industry experience

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Account Coordinator Resume Examples & Samples

Minimum of 3 years account coordination, sales support, or related experience
Project management certification and/or experience with process improvement
Demonstrated successful relationship management skills with existing NetSpend partners, as well as with internal departments
Strong work ethic and organizational skills
Ability to multi-task in a fast paced environment and meet aggressive deadlines
Demonstrate excellent verbal and written communication skills with all levels of staff and management
Proficient in using MS Office products: Excel, Word, Visio, PowerPoint, and Outlook
Demonstrate ability to provide excellent customer service
As provided in NetSpend's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws

115

Account Coordinator Resume Examples & Samples

Sell marketing, advertising, and consumer-promotion solutions to major consumer-packaged goods clients, many of them Fortune 500 companies
Assist your manager with critical sales activities and projects
Acting as a liaison between clients and internal departments
Participating in sales calls
Handling production materials
Processing orders and contracts
Coordinating client presentations
Analyzing customer data

116

Account Coordinator Resume Examples & Samples

2+ years customer service experience
Experience working with high-volume processes
Working knowledge of Microsoft Office Applications
Ability to work nights, weekends and overtime as required
Authorized to work in the US without sponsorship
Aptitude to quickly learn new systems and software
Ability to multi-task & prioritize, with strong organizational and follow-up skills

117

Account Coordinator Resume Examples & Samples

3–4 years of professional work experience
Strong interpersonal communication skills, and executive presence
Excellent analysis skills, and ability to focus on detail and accuracy
Self-started with the willingness to take action and find opportunities to support
Strong technology skills, including Microsoft tools, and the proven ability to learn new technologies quickly
Positive, relationship-oriented attitude and communication style
Ability to work across teams in the organization and support multiple departments and business leaders
Ability to respond creatively and flexibly to issues, change, and high growth

118

Account Coordinator Resume Examples & Samples

Regular and predictable in-office attendance to support the needs of the team and client
Responsible for overseeing all reactive and preventative maintenance service tickets in the 360 work order system as it pertains to maintenance staff, vendors or other services providers to ensure prompt and satisfactory results
Process Background checks for all vendors at all sites and new hire paperwork for all JLL employees
Create, maintain and update Preventative Maintenance (PM) work orders for the Maintenance team. Responsible for working with the FM to develop and monitor a successful Preventative Maintenance program to maintain highest level of service for the client’s facility; ensure proactive and corrective measures are met if / when necessary
Assist with coordinating all daily, weekly, monthly, quarterly, and annual building inspections with Facilities Manager and Maintenance team
Monitor 360 work order system on a daily basis. Coordinate with Maintenance team to ensure all service tickets are acknowledged and completed within the required SLA as established by the Client
Assist with space-planning and space assignments as necessary. Oversee move coordination activities in advance, on move day, and after move events to ensure client satisfaction
Assist FM with coordinating special events in support of the client’s meetings, conferences, events, etc. as needed and directed
Assist team with administrative duties like database management, ordering of supplies, badging, vehicle registrations, etc
Act as support and back-up to Facilities Manager as a supervisory point of contact for building management, vendors / suppliers, client’s security operations, etc
Ensure compliance with site specific insurance requirements, building rules and regulation of all vendors and suppliers. Support Facilities Manager’s efforts in developing and maintaining COI‘s, general building, vendor and contract files for the facility
Willingness and ability to learn system applications that will be used to further enhance the role, i.e. Microsoft Outlook, Excel, Word, 360, Workspeed, etc
Willingness and ability to properly cross-train co-workers or temporary employees on job duties and procedures
Demonstrates a positive and professional approach to managing multiple operational matters on a daily basis – interact effectively with all levels and contacts

119

Account Coordinator Resume Examples & Samples

Minimum of one year insurance experience required
RIBO license required
CAIB preferred

120

Account Coordinator Resume Examples & Samples

Manage & support a roster of artists and labels
Develop and build upon existing systems of rights administration and client relationship management
Create and implement data driven content and program strategy recommendations
Act as a liaison between your roster of artists and labels and other internal teams, such as LN Studios, Digital Sales, Touring, & National Sponsorships
YouTube optimization and performance analysis including titles, tags, descriptions, thumbnails, annotations, cards, post frequency, and other new products as they become available
Perform regular checks of priority releases to ensure all content ingestions are accurate and complete
Attend industry events, including concerts and showcases, outside of normal working hours
Degree in Music Business, Communications, or other relevant field preferred
Expertise and interest in the YouTube and online video space
Rights Administration experience with an understanding of basic digital operations function, including but not limited to, working in content management systems, an understanding of and ability to edit XML transport documents, and a keen eye for review of descriptive and technical metadata
Detail oriented and process driven with the ability to effectively manage multiple projects
Ability to professionally communicate via phone, email, text message, and in person
Demonstrated ability to think outside of the box and be solutions oriented
Well-organized, highly self-motivated, optimistic, and positive attitude
Solid interpersonal skills with the ability to work with a wide range of personality types
Enjoys working in a high intensity environment

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Account Coordinator Resume Examples & Samples

1-2 years of bookkeeper related experience a must!
Business Management experience preferred
Detail oriented, with high productivity; experience with multiple corresponding deadlines
Advanced knowledge of Microsoft Office (Excel, Word, and Outlook)
Paperless Datafaction and Zenith a plus
Strong communications skills (both verbal and written) and strong judgment
Effective multi-tasking and time-management skills
Team player attitude with proven people skills
Availability for necessary seasonal overtime (particularly during tax busy-seasons)

122

Account Coordinator Resume Examples & Samples

Actively interface with internal (CMG, Marketing, EDM, SAP Team, IT, Credit, EDI, DC’s, Logistics, Customer Ops) and external customers to resolve service related issues for assigned accounts and provide all other appropriate information and reportsIntimate knowledge of all applicable order processing systems
Competencies or behavioral characteristics required to accomplish primary accountabilities of job
Can follow scripts for system testing
Develops strong network of resources and contacts at various levels/departments with little guidance/direction
Offers up solutions for long term and short term fix

123

Account Coordinator Resume Examples & Samples

Very detail-oriented
Ability to thrive in a fast paced, deadline driven work environment
Excellent communication skills; written and verbal
Desire to work in online marketing
The ability to work effectively in a team environment
Intermediate knowledge of Microsoft applications, including Outlook and Excel
Interest in web design/programming: Flash, HTML, JavaScript
Experience with Atlas or DoubleClick preferred
Education in web development, internet and/or traditional marketing preferred
Understanding of HTML/JavaScript helpful

124

Account Coordinator Resume Examples & Samples

Write and distribute basic materials including news releases, backgrounders, fact sheets, bios, newsletters, prepared remarks, and standby statements
Assist on several client accounts
Monitor media to report coverage that affects the Client’s business
Handle basic research of Client’s business and industry to maintain a current knowledge base
Develop relationships with external audiences (media, third-party constituencies, etc.) to convey the Client’s message
Assist in account administration duties such as billing, booking conference rooms, travel, etc
Bachelor’s degree candidate
PR internship background preferred, not required
Some knowledge of Client(s) or practice area helpful

125

Account Coordinator Resume Examples & Samples

Support sales team to develop, manage and optimize Viator’s tour and activity product portfolio
Retain and improve existing product supply to ensure optimization of team revenue
Provide regular, timely support to suppliers for account- and product-related matters
Collaborate with internal stakeholders to promote products and destinations
French speaking is a plus

126

Account Coordinator Resume Examples & Samples

Run reports out of Merck’s Meetings Technology Tool based on Account stakeholder needs
Provide audits on the meeting planning agencies to facilitate compliance requirements
Support audit verifications in Merck’s meetings Technology Tool to ensure agencies adhere to service level agreements
Review and quality check budget details, invoices, and meeting data entered into the meetings technology tool
Provide support with transparency reporting requirements as needed including follow up with agencies and reviewing reports for accuracy and completeness
Assist in updating SOPs as required
Support Congress Regional Leads in developing slide decks for future communications
Support Congress team with development of training materials
Assist with scheduling congress team meetings and updating project status grids
Manage internal intranet sites, to keep team folders/files orderly and updated; to monitor permissions, ensure global agencies have access and trouble shoot issues
Support and attend project meetings / workstreams to further improve the Global Congress Program
Support training of Global and local agencies with regards to the Global Congress Program process and templates
Proven data analytical skills
Exemplary technical skills
Minimum of 5 years of experience in global medical congress meetings
Proficiency in MS Office tools (Word, PowerPoint and Excel) to advanced levels
Strong time management and prioritization skills

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Account Coordinator Resume Examples & Samples

Assists with targets and launches campaign; provides quality assurancefor live ads
Works with related departments to assure our time buy/bartercommitments are met. Maintains pricing schedules
Provides packagers with reports regarding episodes, air schedules,house numbers, etc. Provides schedule information to internal and

128

Account Coordinator Resume Examples & Samples

Maintains projects for all teams across organization as assigned by Associate Director
Supports teams as needed by assisting with media plans, standard proposal building, and reporting
Communicates across multiple departments within the organization to facilitate proposal creation and campaign execution
Commands basic understanding of products and offerings in order to help provide them to clients as opportunities for purchase
Supports the campaigns to which they are assigned, ensuring campaign accuracy and full-service from the pitch to the payment
Works with dedicated ad operations staff to track and analyze performance data to share with clients
Assists in the communication between Company and existing clients as needed
Maintains communication about client needs and requests to internal teams to help prioritize most requested opportunities

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Account Coordinator Resume Examples & Samples

Co-ordinate, liaison and execute all setting up details pertaining to High Profile Promotions
3) Counter Management and Visual Merchandising
Co-ordinate all Visual Merchandising materials and counter hardware for all POS
Plan counter merchandising planogram according to global guidelines
Manage new counter opening and renovation
Manage visual change and focused counter displays according to global VM guidelines
6) Administration

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Account Coordinator Resume Examples & Samples

Work as the supporting point of contact and advocate for high volume of agencies and their channel customers
Independently and successfully manage a high volume of task execution, financial management and issues or escalation cases
Drive HubSpot product adoption and implementation to support account retention and renewal
Ability to prioritize and manage high activity rates with HubSpot partners
Help drive upgrade revenue from new product feature adoption and expanded usage
Become an expert in inbound marketing. Serve as a highly knowledgeable point of contact for HubSpot’s suite of products and the inbound marketing methodology
Work with channel partners to identify and develop a plan for delivery of inbound services amongst their clients and prospects
Coach HubSpot partners on HubSpot products, through online presentations and demonstrations
Determine and manage HubSpot partner escalations with management
Provide a world class service experience to HubSpot partners and channel customers through timely and succinct communication via phone and email
Fluency in Spanish and English
Around 1-3 years experience with a sales or account management team, preferably in a startup or fast growth environment
Must be smart and business savvy with consultative, problem solving, and issue resolution skills
Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations
Super organized, quick learner who works well under pressure
Strong negotiation skills, comfortable discussing financial options, and dealing with cancellations
Solid communications skills to maintain relationships, manage expectations, and identify issues that require escalation
Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently are required
Support an ongoing partner relationship to maximize acquisition, retention, and upsell rates
Salesforce.com experience preferred but not required

131

Account Coordinator Resume Examples & Samples

Collate required supporting documentation as per document matrix per product / service (proposals, contracts, LOS doc etc.)
Pre signature vetting of contracts and supporting documents
Final vetting of contracts and supporting documents before hand-over (84% - 85%)
MAC documentation and vetting (AM responsible for processing MAC / additional services with client
AC responsible for providing supporting documentation and vets the signed off MAC form)
BU Interaction – following up for AM's on pricing, LOS requests
PC interaction – following up on loaded jobs
Assist AM with billing queries
Acts as a corporate citizen
Demonstrates proactive communication skills
Ability to ensure operational effectiveness
Comfortable working in a team environment
Comfortable engaging with clients and external parties
Ability to create win-win relationships and to build broad networks at all levels
Ability to engage with internal and external audiences in a clear, effective and appropriate way
Ability to appropriately measure and monitor performance
The candidate should be supportive of the team effort, willing to learn and share knowledge freely

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Account Coordinator Resume Examples & Samples

Well versed in our client’s business, products, goals, and brand guidelines in order to deliver the highest quality of work
Bachelors degree in marketing, advertising, public relations, business or related field
Internship experience in a project management or account management capacity is a plus
Solid understanding of project management methodology
Good verbal and written communication and interpersonal skills; written communications/email etiquette is a MUST due to many non-local clients
Ability to resolve conflicting situations
Effective problems solving skills
Must have exceptional organization skills
Must be able to multi task and prioritize
Thrives at building relationships and understanding how to adapt to different personalities
Excellent listening skills
Ability to be calm and flexible during times of change
Must be excellent with Microsoft Office and able to use Macintosh operating systems
Capable of working independently and/or with team; being a small agency must be open to wearing multiple hats outside of job role
While hours are normally an 8-hour day plus 1-hour lunch, flexibility is a must depending on work loads/client needs
Must be able to manage client relationships effectively
Must be a team player, working closely with creative team, production, visual merchandisers, and third party vendors

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Account Coordinator Resume Examples & Samples

Constructs monthly client dashboards
Assist Program Managers with order management, sample programs and resolving of client issues/concerns
Maintains a detailed schedule for each program of all essential activities and deadlines
Ability to manage multiple projects of various diverse scope simultaneously
Good group presentation skills
Good analytical, organizational and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutions
Proficient in Excel, Microsoft Office Suite; Goldmind, ASW and BaaN

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Account Coordinator Resume Examples & Samples

Ability to work efficiently and meet deadlines in cross functional, team-based environment
Strong communication, organization and prioritization skills
Desire to work hard in fast-paced, dynamic environment
Ability to simultaneously manage multiple projects
Ability manage time effectively, understand directions and work independently
Commitment to quality and delivering outstanding client experiences and value
Basic knowledge of HTML a plus
Working knowledge of cross-browser and email environments (e.g., Chrome, IE, Outlook, Gmail, etc.)
Email deployment experience; experience with Responsys and/or Exact Target a plus
Internship or work experience in the email marketing or interactive marketing industry desired

135

Account Coordinator Resume Examples & Samples

Drive and champion the Account Management Framework
A bachelor’s degree plus relevant post graduate/professional qualification is desirable
Professional and confident with first rate interpersonal skills and executive presence
Project management experience, strong organizational skills and attention to detail
Ability to apply strategic thinking and analysis and demonstrate business & sales acumen
Strong Excel, Word and PowerPoint skills

136

Account Coordinator Resume Examples & Samples

Lead and motivate TF Specialists at the counter to increase retail sales
Follow up on current business/trends/environments with TF Specialists & report to ASM
Analyse retail sell-thru versus current inventory to understand inventory level
Monitor retailer shipments and backorders to ensure inventory is sufficient at counters
Assist ASM to showcase and promote new marketing launches to Retailers during marketing presentations & also to share these marketing launches, new/ existing product updates information to TF Specialists
Develop Incentive program to motivate TF Specialists to participate and aim to achieve targets of the brand
Work with TF Specialists/contractors/VM to execute promotion setup timely and effectively
Ensure overall counter image/aesthetic adhere to TFB brand philosophy/ guidelines and that all counters are updated with
Uphold Planograms: Review and analyse the product assortment of individual counters and adapt the brand guidelines on counter planograms
Supervision, Coaching and Team Management of TF Specialists
Assist and work with ASM in recruitment of TF Specialists, review of commission and increment packages for TF Specialists
Partnering with Training/Marketing/Retailers to ensure TF Specialists upheld grooming standards of TF
Plan and ensure that new specialists are assimilated into the TFB brand by conducting/providing them with concise brand introduction and training of basic product knowledge to enable them to perform their job until formal training is arranged by the TF Education Manager
Evaluate the performance of specialists and work closely with Education team to enhance product knowledge and sales technique to improve performance
Ordering of no charge orders e.g. Testers/ VM collaterals
To assist order, verify and update Free Goods Allowance Forms for each BAs in individual country and arrange for distribution upon receipt
Manage any uniform change/ promotion highlights for Specialists
Monitor TF specialists’ Birthday and ensure birthday gift arrives timely
Conference Administration
Manage travel, rooming details and itinerary for Specialists
Experience in Makeup/Fragrance brands
Good demonstrating ability to deliver training and educational information

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Account Coordinator Resume Examples & Samples

High School Diploma / College Degree Preferred
4+ Years of Customer Care Experience and/or Direct Experience with Sales
Complex problem Solving Skills
General Computer and Keyboarding Skills
Microsoft Office Skills
Intermediate to Advanced Excel Skills
Ability to Multitask
Well Spoken and a Clear Communicator
McKesson Business Savvy
Heighted Sense of Urgency

138

Account Coordinator Resume Examples & Samples

Assigned regional and Local Marketing Association (LMA) duties, varies weekly
Client and competitor data “pulls” and data manipulation
Secure client approval of media and production EAs (estimates)
Maintain central filing system for GM incentive programs, sales, media schedules, commercials, catalogs, product information, EAs, etc
Ongoing exposure to plan development (eventual input to planning process)
Heavy tracking of internal reports and metrics
Maintain office calendar and arrange meetings
Maintain office supplies
Trained as a backfill to the Account Executive position, for needed support and individual’s future growth
Learn as much as you can about our client’s business!
0-1 years of agency, marketing or related business experience. A previous related internship and/or temp assignment will be helpful. Media and/or traffic exposure a plus

139

Account Coordinator Resume Examples & Samples

Ensure effective management of counter operations and housekeeping
Ensure effective management of retailers’ assortment, ordering and inventory
Ensure smooth execution of marketing programs (including launches and promotional activities) and working closely with marketing team to explore incremental marketing/branding opportunities
Working with marketing to track implemented programs in order to measure effectiveness
Planning of monthly sales targets and incentive programs to motivate relevant sales personnel
Working closely with trainer to ensure that competency levels of sales personnel are constantly monitored and upgraded and that seasonal trainings are planned and executed in a timely manner
1) Primary responsibility lies in sales
Planning of door targets, reviewing of planned target vs. budget and tracking of monthly target
Understanding of sales environment and proposal of incentives accordingly
Proposal of stop-gap plans to catch up on sales where necessary
Motivating sales personnel and airport coordinators to ensure that there is an understanding on sales target requirements and working together to deliver best possible results
Managing inventory and assortment with retailers on an on-going basis. Quarterly reviews are necessary
Working with field sales to manage counters to ensure that they are immaculate at all times so as to provide the best possible interaction experience with customers
2) Marketing Areas
Door specific marketing program each season to be worked out and discussed with ASM or marketing
Ensuring smooth coordination and execution of on counter events and various programs
Proper tracking of new launches and marketing promotions in order to track effectiveness
Identifying new opportunities and constantly providing feedback to accelerate brand growth e.g. specific ways to do certain displays,　specific products work better when sold in certain way, incentive programs to reward aircrew/airport staff etc
3) Leading and Management of field sales
Leading and motivating the field operation team
Oversee the recruitment of sales personnel to ensure that we have the most suitable candidates to fill positions. Reviewing of roster to ensure sufficient staffing coverage for the counters
Conducting on-counter orientation and elementary product training for new sales personnel to enable them to perform their job until formal training is organized by the Trainer
Evaluating the performance of sales personnel and work closely with Trainer to enhance product
Ensuring grooming standards of the brands are adhered to at all times
Undertake disciplinary measures in tandem with Counter managers/leaders where necessary
4) Others
Timely submission of monthly commentary report to ASM
Competitive activity tracking and feedback

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Account Coordinator Resume Examples & Samples

Bachelor's Degree in Marketing, Business or commensurate experience
0-2 years of experience, preferably operating in an agency Account Management like role, with responsibility for supporting campaigns and clients
Familiarity with Digital Advertising and its interaction with Traditional Advertising
Passionate about advertising and client services
A keen eye towards process adherence to create a smooth workflow
Experience with Excel and PowerPoint

141

Account Coordinator Resume Examples & Samples

1+ year of relevant work experience
Previous experience working for a similar agency
Previous Accounting Management background

142

Account Coordinator Resume Examples & Samples

Compose creative and traffic assets received from the client - acting as liaison between the client and our ad operations and billing teams. Achieve a thorough understanding of all internal systems to respond to client requests; including order entry, reporting and billing inquiries
Act as primary contact and communicate with vendors regarding upcoming campaigns
Work on ticketing solutions with markets throughout radio
Strong communication, relationship management, and customer service skills
Experience with Operative, Wide Orbit or other digital order entry platforms is a plus

143

Account Coordinator Resume Examples & Samples

2+ years related work experience —agency experience highly preferred
Exceptional interpersonal skills, project management and organizational skills
BA/BS or equivalent required

144

Account Coordinator Resume Examples & Samples

Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients
Leads appropriate resources to address the client's risk/capital management needs
Secures existing business and drives the sale of additional services and coverage levels
Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers
Has retention goals for assigned group of accounts
May coordinate the work of administrative support and customer service
May support an Account Executive or a Broker Producer and is the first line of contact when the Account Executive or Broker/Producer is not available
Responsible for the day-to-day account management for routine/ moderately complex client accounts
Bachelors degree plus 3 or more years client coordination and/or claims management experience
OR--
Appropriately licensed and/or certified
Able and willing to travel approximately 25% of the time, or less
Working knowledge of Microsoft Windows applications and MS Office

145

Account Coordinator Resume Examples & Samples

Maintains and service some key accounts
Acting Liaison with the Field Representatives and the customer during job/project
Provide technical support or any further equipment needing deployment to job/project site, followed up my proper tracking and documentation
Has direct field responsibilities that may include: field testing of oil, paraffin issues, help analyze corrosion failures, scale issues, help conduct bacteria studies, water sampling
Supervises the return and inspection reports and ensures proper flow of documentation utilizing SAP
2+ Years of Inside Sales or Sales Support experience
2+ years of Artificial Lift experience
Engineering Degree or equivalent Technical experience
Intermediate proficiency in the use of MS Word, Excel, Outlook required
2 Associate’s degree or Bachelor’s degree preferred (engineering or sciences area)
Comprehensive knowledge of appropriate company products/application and services to customer requirements and competitive market in the scope of responsibility
Thorough understanding of processes and procedures of the operating area
Knowledge of SAP is preferred
Basic chemistry and biology knowledge preferred

146

Account Coordinator Resume Examples & Samples

Manage existing refinery process chemical business for a specified geographic area
Identify and close new sales growth opportunities
Oversee activities of sales personnel
Interfaces across the internal organization
Builds strong relationships with key customers
Bachelor's Degree in Engineering, Chemistry, or Biology
5 years experience in related field
Excellent negotiating skills
Expertise in sales and marketing
Degree in engineering, physics, or chemistry preferred
Candidates with 5+ years of field experience working in a refinery
Mechanical aptitude
Strong at building customer relationships
Experience with sales and services of desalters, overhead corrosion and fuel additive programs

147

Account Coordinator Resume Examples & Samples

Critical trafficking: 1st and 3rd Party tracking
Receives and tracks requests, works with artists to provide art assets to Marketing, PR and other internal customers
Tracks changes and feedback, updates department management on deadline risks
Folder structure maintenance and archival responsibilities
Support team to ensure client deliverables are on-time and within budget
Quality control as last line of defense before assets are released
Lead various franchise traffic meetings updating progress on all current requests
Maintain documentation and records of approvals and feedback on art assets
Create job receipts for incoming requests
Coordinate internal and client meeting logistics, prepare meeting materials, take meeting minutes, and update weekly status reports
Effectively and efficiently disseminate material and information to team members
Light department administrative duties, such as supplies/equipment tracking and receiving, prepping space for reviews and team meetings
Establish and maintain positive and professional working relationships with staff, vendors and clients

148

Account Coordinator Resume Examples & Samples

College degree, BS in the Sciences preferred
At least 2 years project/contract management experience in services environment
Direct experience in scheduling and planning
Customer focused and delivery oriented
An analytical, decisive and ethical problem solve
Self motivated and disciplined
Manage a diverse portfolio consisting of a mix of solution oriented and transactional products
Account management skills
Ability to drive and lead change
Highly developed presentation skills
Ability to interact effectively with senior management of organizations
Teamwork with the ability to operate with minimal supervision

149

Account Coordinator Resume Examples & Samples

Provide contract support & Job Trouble shooting
Deliver and track Quotes
Internal monthly reports & Customer monthly reports
Discuss the use of products, emphasizing product features based on analyses of customers' needs and on knowledge of product capabilities
Customer presentations
Tracking & documentation of pertinent information using computerized reporting and communications
Tracking and documentation of pertinent information using computerized reporting
Occasional Travel to Field or Rig Sites as pertinent for sales
High School Diploma or GED - Bachelors degree preferred
Intermediate MS Office skills, including Internet based programs
2+ years of experience working in the Drill bits Product Line
Technical Associate's Degree or 4 year Non Technical Bachelor's degree preferred
Oilfield industry experience is preferred

150

Account Coordinator Resume Examples & Samples

Attention to detail, organization, and time management
Problem solving, logic, initiative, and intellectual curiosity
Strong work ethic, humility, reliability, and trustworthiness
Energy and enthusiasm
Hospitality and customer service
Active listening
Ability to build and maintain positive, productive working relationships
Capacity and desire to lead and manage
Learns the client's product/service, market, and competition
Learns and understands agency departments/capabilities and applicable agency processes/systems
Learns and understand the overall communications process (i.e. strategy development, media planning/buying, creative process, production, etc.)
Begins to learn and understand individual project budgets and financials
1+ years previous work and/or internship experience in an agency setting
Bachelor’s degree or equivalent professional work experience

151

Account Coordinator Resume Examples & Samples

Work hand-in-hand with the Sales Channel Partner Managers to ensure all markets handled have TWC top of mind among all solutions pitched
Assist with market launch materials
Proactively provide screenshots of campaigns to partners
Respond to ad hoc requests for client reports
Continuously update sales collateral including category decks, inventory and site repositories
Answer incoming calls for sales support with questions on the self-service portal and proactively send any higher revenue potential leads to mid-market or local market partners
Provide support and constant communication as Sales Channel Partner Managers are traveling and in-market with partners
Maintain weekly reporting dashboards and metrics for internal pipeline and pacing
1-2 years of experience supporting media sales
Familiarity with digital media terminology, ad products and delivery reporting
Understanding of ad operations process, and familiarity with ad serving technologies (DoubleClick) preferred
Experience using a CRM tool (preferably Salesforce) preferred
Ability to collaborate with a variety of sellers of all skillsets
Strong communication skills via phone and email
Proficient in Microsoft Office Powerpoint and Excel, including pivot tables, chart-making, and manipulation of large data sets
Excellent work ethic, energy and desire to win
Ability to multi-task, prioritize and manage time effectively

152

Account Coordinator Resume Examples & Samples

Ability to work independently; the daily tasks require the Account Coordinator to make decisions on their own relative to the management of their assigned accounts and proactively address issues from the employer groups HR departments and/or vendors
1+ years of experience supporting and building client relationships
1+ years of experience with Microsoft Word, Excel, and Outlook

153

Account Coordinator Resume Examples & Samples

Builds, expands, and solidifies relationships with existing clients at all levels within the company
Cultivates relationships with most senior buyer in the client organization as well as with day-to-day client representatives and buyers
Prepare and negotiate fee-based pricing of services, ensuring account profitability in a value-based approach for the scope of service and costs associated with the client service agreement
Has retention goals
Bachelor's degree and 5 or more years client coordination and/or claims management experience
Or --
License required
Able and willing to travel approximately 25% of the time
Professional designation may be preferred, such as CPCU, CIC or ARM
Minimum 1 year experience with A.J. Gallagher is preferred

154

Account Coordinator Resume Examples & Samples

To support one or more Client Managers in day to day sales related activities including
Ensures compliance to the sales process
Administers quote to order process
Contracts Process Management
Administers documentation (Sales Document Guide)
Sales Data Maintenance
Provide general administration support (please refer to core responsibilities)
Sales Reporting
To work closely with the IPM (Installation Project Manager) / Project Coordinator once the opportunity is won to ensure all work orders are created and properly assigned
Ensures Client Satisfaction
MAC documentation and vetting (AM responsible for processing MAC / additional services with client. AC responsible for providing supporting documentation and vets the signed off MAC form)

155

Account Coordinator Resume Examples & Samples

This role requires someone to sell production chemicals products and services to existing and new customers
Good presentation and negotiation skills
Willing to fully commit to a safety driven culture when conducting BHI business
Good multi-tasking skills
We are ideally seeking candidates who have at least 5 years of related experience working within the oil and gas production environment or in sales
Good understanding of competitive market

156

Account Coordinator Resume Examples & Samples

Support the management of a focused client portfolio, maintaining and evolving relationships with our clients
Produce client reports and presentations with focus on goal of the end user
Work collaboratively with internal subject matter experts such as Market Research, Account Services and Analytics
Proactively communicate with clients and internal stakeholders to ensure excellence in deliverables
Study industry trends and insights to deliver impactful reports to all clients

157

Account Coordinator Resume Examples & Samples

Sells products and services to existing and new customers
Develops and maintains sales strategies to increase sales and profits through major accounts. Builds strong customer relationships
Ensures product line sales focus and support for hub areas
Protects product line integrity and is the owner of pricing
Interface to operations, marketing and product line resources
Provides key applications/re-design support
Engages with Commercial on bids and tenders
Responsible for making presentations to customers and sales personnel
Bachelor's Degree or equivalent required
2+ years of experience in a Technical Sales position
5+ years’ experience in Artificial Lift Product Line
Proficient in MS Office with an emphasis on Excel, Word, Outlook and PowerPoint
Strong oilfield experience within Artificial Lift services
Comprehensive, specialized technical knowledge of company's products and services for area of responsibility and general knowledge of products and services of other business segments. Excellent communication and interpersonal skills

158

Account Coordinator Resume Examples & Samples

Primary responsibility of coordination of firm wide training and consulting (i.e. on-site training, consulting, on-demand or web-training)
Primary responsibility of selling “add-on” products and services (items not identified as major products) with revenue responsibility
Primary responsibility of prospecting new sales opportunities for assigned territory pipeline of firms
Manage and perform calling campaigns relating specifically to Accounts that maximize revenue
Coordinate all inquiries involving incoming administrative requests, renewals, AR questions and disputes
Serve as the primary point of contact for the client if associated Sales Representative is out of the office
Update firm information in CRM database (i.e. duplicates, incorrect information, update product profile information, etc.)
Maintain association and geographic references list for the assigned territory
Facilitate license transfers, account mergers, and archives
Work closely with sales, customer service, and technical support to ensure all client issues reach final resolution
Assist in facilitation of implementation of new products/services (including assistance with 110 calls)
1-2 years of prior experience in Sales, Customer Service, Training & Consulting or Product Support and Administrative Sales related role
Must have an enthusiastic, "sales oriented" attitude with the ability to work quickly while maintaining a high level of accuracy
Must also be a customer focused, results driven individual who is a proactive communicator
Bachelor’s degree preferred, but not required

159

Account Coordinator Resume Examples & Samples

Receive and process customer orders on multiple systems, liaising with multiple global
Numeracy and PC literate
Microsoft Office experience (intermediate knowledge)
Effective communicator with both internal and external customers
Experience within an external customer/supplier facing role
Knowledge of Supply Chain processes
Experience with SAP / MFGPro systems
Previous experience within an Account Coordinator/Management role
Lotus Notes experience would be preferred but training will be given

160

Account Coordinator Resume Examples & Samples

Assist in the delivery of a customer forecast into finished goods through
Creation of Work Orders
Use SCM provided data to determine material availability
Provide requirements to operations at regular production meeting re daily demand and changes
Compile data regarding A/C activity such as Customer Feedback, Invoice and payment status, Changes to production schedule and forecast from customer

161

Account Coordinator Resume Examples & Samples

Coordinate all activities associated with booking, tracking, processing, routing and shipping customer purchase orders. Actively manage flow of information and own daily decisions needed for order management for assigned accounts, including serving as primary resource for distribution network decisions needed to enable timely order shipment
Proactively identifies and implements process improvements to generate additional revenue and reduce non-value add work
Manage communication of supply chain interruptions for assigned accounts, collaborating with Operations and Planning teams to determine optimal approach for all accounts. Ensure appropriate flow of information to sales executive and customer partners. Execute required order revisions
Utilize reporting tools to generate reports to monitor and track logistical movement of product to final destination, analyzing and proactively communicating variances to supply chain partners and external customers
Create and publish management reports explaining orders and shipping or delivery status of customer purchase orders
Participate in strategy meetings with external customers
Serve as expert for assigned customer accounts regarding daily decisions when pick-release customers orders to distribution centers that could affect vendor compliance and chargebacks. Gain thorough understanding of routing guides and stay abreast of routing changes
Own daily communication and resolution of issues from internal and external customers using independent judgment regarding assigned accounts
Manage the flow of EDI orders into the order management system or perform manual data entry as needed for assigned customer accounts
Deep understanding of segment of business assigned; accurately analyze changes in order file, promptly determining and taking corrective action as needed
Participate in user acceptance testing and validation of system enhancements
Exhibits excellent communication and relationship building skills, verbal and written
Provides high quality support to internal and external customers through correct and clear communication
Initiates follow up on issues through the resolution stage
Ability to work successfully as a team member or independently
Builds strong working relationships with internal and external partners and cross functional teams
Ability to concisely communicate in meetings and presentations
Strong computer skills that include proficiency in Microsoft Office Suite (proficient with Excel)
Demonstrated capability to quickly learn new technology and systems
Capacity to work effectively in multiple and complex systems with a strong attention to detail and organization
Demonstrates interpersonal skills with a diverse customer base while taking ownership to resolve challenging customer issues, escalating when necessary
Ability to determine and prioritize customer needs and empathize and provide appropriate solutions
Ability to follow different processes and critical thinking to resolve customer problems
Strong problem-solving and analytical skills including decision making, time management, and task prioritization
Strong independent decision making skills
Previous Order Management, Distribution, Logistics, Supply Chain or related experience preferred
Ability to adapt to changes in a fast-paced environment with multiple tasks, deadlines and changing priorities
Demonstrate dependability, leadership and positive attitude

162

Account Coordinator Resume Examples & Samples

Review HP candidate electronic profiles (work history, skills, convictions, references, etc.) in AMIE system in order to submit bookable candidates to facility clients, by taking into account order details/requirements as well as file flow to client
Articulate to Account Managers and Recruiters how each online VM system differs in terms of submission process and requirements in order to expedite and troubleshoot file submissions and uploads
Verify and post open orders from vendors by interpreting system-generated order notifications to determine which are valid for a new, open position that goes into the AMIE system
Interpret system-generated order notifications from VMs to verify those that are new, open positions, by partnering with Account Managers and post orders in AMIE
Verify and confirm candidate bill rates and assignment dates when Travelers accept offers/assignments in order to finalize HP file and avoid billing issues
Must also have computer/keyboard skills and proficiency in Microsoft Office software

163

Account Coordinator Resume Examples & Samples

Prepare and distribute communication pieces including introductory newsletters, bulletins, and updates
Organize and lead weekly schedule with Account Leadership presentations
Coordinate team travel arrangements as needed
Interact with employees as necessary to answer questions regarding onboarding
Worked with HR teams to procure necessary documentation, ex.-Visa entrance letters for Canada
Organized orientation training week for all new employees supporting new site launches and communicated schedule to onboarding facilitator
Order equipment (i.e.- safety vests, lanyards, backpacks, phone/phone cases) for all new hires
Manage and track the loaner laptop distribution
Book conference rooms for onboarding and training classes through U.S
Logistics planning for travel training (i.e. planning out weeks of travel needed based on employee role) under the support of Operations Director and Project Manager
Created/updated travel policies for the account and documented best practices
Ability to work under tight deadlines in an environment that is fast paced with constant change
Ability to work independently and have bias for action
Relates well to all people on account, client, suppliers and employees demonstrating savvy and tact
Written/Verbal communications – ability to speak and write clearly and concisely, get messages across that have the desired effect

164

Account Coordinator Resume Examples & Samples

Provide support to team in technology applications (e.g., Outlook, Word, PowerPoint) and other company or client supported programs
Real estate/ Facilities Management background, preferred
Advanced Microsoft office product knowledge: Excel, Word, PowerPoint, and Outlook
Written/Oral communications: Ability to speak and write clearly and concisely, get messages across that have the desired effect

165

Account Coordinator Resume Examples & Samples

Maintain all Ghost/CRBTA aging balances to clear within 30 days
Contact accounts as needed to collect and follow up on past due balances
Research and resolve disputed rentals within 30 days of notification
Maintain clear and concise notes listing requirements regarding payment on master spreadsheet
Report issues concerning payment of accounts to Team Lead or Manager
Contact management and sales prior to sending memo notifying accounts of suspension if unable to secure payment
Request and send reprints of invoices to accounts
Prepare and process PeopleSoft uploads to clear AR balances
Prepare any necessary journal entries
Perform additional analysis and reporting as requested by management
Assist Manager with any tasks or duties as requested
Seek to improve job performance through self-assessment, skill development, training and goal setting
Perform miscellaneous job-related duties as assigned
High School Diploma or GED required; Associates degree preferred
Previous accounting experience desired
Accounts Receivable/business-to-business collections experience preferred
Working knowledge of Accounting Systems (PeopleSoft, Odyssey, Account Maintenance etc.) preferred
Apart from religious observations, must be able to work Monday-Friday 40 hours/ work week
Must be willing to accept starting pay of $14/hour
Ability to do data entry for extended periods of time
Ability to apply knowledge in a fast moving, dynamic, and changing environment
Excellent oral/ written communication skills
Must have high attention to detail, timeliness and accuracy within a fast paced environment

166

Account Coordinator Resume Examples & Samples

Work with our Pro Community Manager to support the Houzz professional community across a wide range of needs, responding to inbound queries and coordinating community outreach
Communicate with Architects, Interior Designers, and all our professionals online, over the phone and in-person, educating, onboarding and solving support related issues
Provide feedback to the engineering teams on how to make Houzz even better for our community
Planning and execution of community events
Represent Houzz at trade shows and events
Opportunity to make a major impact on our business - you will join a small team in Moscow with huge room to grow as we do
Competitive salary and bonus
Lovely bright office, fancy ergonomic chairs, Macbook airs and snacks on tap!
The chance to be part of a home design revolution... :-)

167

Account Coordinator Resume Examples & Samples

Processing specific jobs received from the Account Manager on VALO™, including entering job specifications, qty’s, agreed prices and supplier details
Creating and sending PO’s to internal divisions and suppliers
Briefing these jobs into the studio, checking proofs match requirements and sending them to the Account Manager in a timely manner to communicate back to the client
Once jobs are approved, request high res file from the studio and send to supplier with appropriate PO
Liaising with suppliers to ensure delivery of jobs in on time and as agreed
Co-ordinating deliveries to our warehouse or to the client depending on requirements
Creating Delivery Dockets
Conducting QC checks and raising any issues with supplier and the Account Manager
Shipping, Invoicing & Fully invoicing jobs daily as per data supplied by Account Manager
Dealing with our internal divisions, ensuring clear and detailed communication at all times

168

Account Coordinator Resume Examples & Samples

Directly manage Southeastern Grocers portal, DMS (Deal Management System) to ensure pricing, promotions and UPC data is timely and accurate
Act as troubleshooter and liaison between sales team and SEG’s DMS system
Assist in anticipating the needs of the VP and broader team, relating to meeting preparations, travel arrangements, reports etc
Act as power user in PowerPoint to create presentations and provide support to other members of team
Make travel arrangements to include air, hotel and ground transportation as required
Input travel expenses into Coca-Cola’s expense reporting system for VP
Run daily/weekly/monthly volume reports using Matrix or Nielsen in order to track and monitor volume performance
Maintain and communicate the Joint Business Planning scorecard
Provide analytical support and analyses for SEG team
Highly efficient in excel, PowerPoint and computer capability. Ability to use information tools (i.e., Coke Channel, Matrix, etc.) to obtain the needed information to evaluate performance and access relevant data
Ability to identify and understand patterns and interconnectivity of relevant data
Discipline planning and organizing
Highly efficient in excel and PowerPoint
Clear Communicator
Quick learner
Willing to take on multiple tasks

169

Account Coordinator Resume Examples & Samples

Product & Operations – Onboard our catalog of audience segments, as well as custom audiences, to partner ad platforms. Ensure audience segments are working and usable for partners and clients, which often involves troubleshooting and performing QA
Revenue Operations – Own partner revenue forecasting, billing, reconciliation, commission reporting, and royalty reporting. Help keep our business on track to meet - and exceed - our goals by delivering reports to key teams at a regular cadence
Team Operations – Project-manage internal initiatives, projects, and documents (collateral, contracts, taxonomies, process documents, etc.). Keep us organized!
Account Management/Customer Support– Support (and in some cases own) some of Epsilon’s thriving and expanding social/programmatic agency clients by responding to RFPs, answering client questions, and building strong external relationships
Manage Internal Stakeholders - Work with just about every functional area across the company, including Client Services, Business Development, Product, Engineering, Sales, Finance and Legal teams. Manage the complexities of a large organization with many stakeholders while building a positive reputation of our team
1-2 years of work experience, preferably in online advertising
Wickedly smart, insatiably curious, hard-working, and naturally fun (and funny!)
High-level understanding of the online “ad-tech” ecosystem
Impeccable organizational skills
Acute troubleshooting intuition and skill set
Clear and effective written and verbal communicator
Proficiency in Excel and PowerPoint
Willingness and eagerness to wear many hats
Inclination to ask lots of questions and think on your feet
Ability to work across multiple teams and stakeholders while maintaining focus

170

Account Coordinator Resume Examples & Samples

Prepare and distribute communication pieces including introductory bulletins and travel itineraries
Arrange domestic and international large volume travel arrangements for new hires, as well as current employees (included air, hotel, ground transportation)
Ensure that travel needs were met within the constraints of the company travel budget
Maintain travel database (tracked all travel/travel costs per site)
Consolidate and signed off on expenses for travel (flights, hotels, meals)
Order meal cards from the corporate office for travelling employees, and instructed when and where they should be sent
Regulate team member travel to ensure all cost (i.e. the meal cards) did not exceed travel policy and notified team members when they were not adhering to travel guidelines/policies
Manage and tracked the loaner laptop distribution
Negotiated Amazon/JLL preferred rates for lodging
Book conference rooms for training purposes as needed
Coordinate travel for interview candidates (air, hotel, ground transportation), organized interview itinerary/schedule, and act as point of contact for interview day
Logistics planning for travel training (i.e. planning out weeks of travel needed based on employee role) under the support of Program Manager and Director of Operations
Create/update travel policies for the account and documented best practices

171

Account Coordinator Resume Examples & Samples

A degree or diploma in Marketing or Advertising
3-6 months experience as an intern at an advertising agency, preferably multi-channel, data-driven CRM (email marketing and/or direct mail)
A keen interest and passion for all things CRM and digital
Ability to think analytically, creatively and strategically
Training in juggling. But seriously, you’re able to multitask with the best of them
Outstanding written, oral and presentation skills

172

Account Coordinator Resume Examples & Samples

Be a dynamic team player on the Groups sales team
Speak with customers regarding inquiries about reservations, payments, flights, insurance, passports and other pre-departure topics
Set correct expectations by providing detailed information to travelers to ensure they have a full understanding of each component of the trip prior to their tour
Sell insurance and optional excursions
Manage traveler accounts
Work closely with other departments including Travel, Marketing and Finance

173

Account Coordinator Resume Examples & Samples

CLIENT SERVICE: Partner with Category Manager to facilitate project management and coordination to deliver on project objectives. Assist with gathering and communicating project specific information between the internal and external teams in a timely manner. Create and update brand, marketing and product presentations as needed
FACILITATION, COORDINATION, COMMUNICATION: Create and update status reports as needed; works with Category Manager to build accurate schedules and budgets; assists with organization, tracking and filing of product and marketing samples; provide administrative support as needed including meeting planning and facilitation; monitors inputs from internal and external partners; shares information with the team to direct next steps; prepares and publishes meeting notes and reports; documents and communicates change notices in a timely manner; facilitates communication between internal resource areas and external sources (licensees, external design firms and advertising agencies, publications in which we advertise) when appropriate to expedite work and provide updates. Proactively brings visibility to challenges to avoid obstacles in the product and creative approval process
TACTICAL EXECUTION: Ensures that tactical and detailed information necessary to meet expectations is completed. Partner with Category Manager to ensure project meets budget and schedule requirements

174

Account Coordinator Resume Examples & Samples

Assist Account team with prospecting new business and developing positive relationships with clients and in the community
Input of all communication points with clients and prospects into the customer relations management tool
Responsible for CRM (customer relations management tool) input and effectively communicating with Account
Executives regarding all client interaction
Process correspondence and proposals; maintain accurate files and records
Customer facing function; interaction with customer includes follow up on behalf of the Account Executive for order clarification, or to ensure the sales of products and services can be fulfilled to the customer
Monitor and service existing accounts through service calls and follow up
Work with the production and creative services teams to ensure client needs and requirements for production of the advertisement are met
Document information from phone calls; open and distribute incoming mail
Prepare sales projections, contracts and other required post sale reports
Convert contracts, revisions, and copy into traffic ready status
Assist Account team in identifying up sell opportunities with existing clients
Assist Account team in execution of client promotions
Assist in credit and collection activity
Manage multiple priorities to meet deadlines
Participate in collaborative process with Account team to deliver 1st in class customer service
Ability to prioritize and organize effectively to meet deadlines
Effectively communicate with internal and external customer
Knowledge of advertising and production functions
Knowledge of general office procedures
Ability to read and interpret policy and process documentation and methods and procedures and provide suggestions for process improvement
Intermediate knowledge of personal computer and software applications (i.e. cable billing system, Microsoft Office, etc.)
Proficiency with CRM System preferred

175

Account Coordinator Resume Examples & Samples

Work with vendors to ensure that receiving and shipping of product is completed in a timely and efficient manner
Answer phones as needed
Assist in resolving any discrepancies
Perform a variety of clerical duties such as arranging files and mail correspondence as instructed
Data entry on computer to generate shipping labels and other documents

176

Account Coordinator Resume Examples & Samples

Advanced understanding of transportation industry billing practices
Proficient in MS Word and Excel
Collections experience preferred
Excellent verbal and written communication skills and strong ability for personal interaction
High level of customer service, problem-solving and analytical skills
Effective time management and organizational skills, ability to work in a fast-paced environment
Strong sense of urgency and follow-up skills
Integrity and professionalism
Initiative and willingness to learn
Proactive, independent and detail oriented approach to work
Take charge performer who is effective at multi-tasking

177

Account Coordinator Resume Examples & Samples

Develop and implement short and long range sales strategies
Drive profitable sales revenue and achieve yearly sales targets
Submit commercial and technical tenders and proposals
Develops strong relationships and maintains regular contact with clients
Attend customer’s operations meetings
Bachelor's Degree or Technical Degree in Engineering or related field
Experienced in ESP and PCP Applications and operations, minimum of 5 years of experience, this is for Account coordinator
Good communication skills and able to work flexible hours
Good in English communication skills
Demonstrated understanding of sales process
Established relationships with local and international customers
Thorough knowledge of Artificial Lift Services and appropriate use for customer’s applications
Excellent communication, interpersonal, presentation and negotiation skills
A technical drilling background would be a distinct advantage
Capable to work on & offshore, but not required
Basic knowledge of MS Office (Outlook, Excel, Word and PowerPoint)

178

Account Coordinator Resume Examples & Samples

Strategize and collaborate with sponsors, agencies and internal stakeholders to create fully integrated marketing programs keeping partner goals and TSM capabilities top of mind
Responsible for working with the Account Director and sales team on sponsor renewals
Monitor and evaluate: existing partner ROI, competitor analysis, and category trends
Manage sponsor activation and hospitality for various TSM Live Events (both on-site and remotely)
Manage client relationships, sponsorship tracking/execution and oversee contractual agreements
Responsible for partner creative process; securing internal approvals and communicating to clients
Coordinate client meetings and prepare presentations and recaps for clients
Work with TSM internal stakeholders to ensure (when appropriate) the inclusion of multi-platform TSM verticals are part of presentations
Work with the Account Director to update our inventory system, so all proposals are up to date in asset offering and abide by preexisting deals/exclusivities
Work with the Business Development Team to respond to RFPs, sales initiatives, creative ideation and other sponsorship & revenue opportunities
Stays abreast of market and pop-culture trends and competitive activities, and shares insights and experiences with colleagues and clients
Actively contributes in brainstorming and idea generation sessions with cross-functional teams
Other duties assigned to you from time to time by your supervisor or the Company

179

Account Coordinator Resume Examples & Samples

Coordinate the resolution of customer or manufacturing issues with customer jobs. Engage appropriate departments to verify the issue and determine the root case. May make recommendations to management on appropriate response to issues that are in the best interest of the customer and the company. Communicate with customers regarding the resolution of issues
Monitor progress of jobs throughout production, confer with manufacturing operations on counts and final runs and ensure the final product meets customer requirements and company standards
Tally the final production runs and work performed to assemble paperwork for billing purposes
May mentor junior level Print Production staff or work on special projects

180

Account Coordinator Resume Examples & Samples

Ensure that billing rates and rental tickets are set up according to the agreed upon contractual terms
Audit billing statements for customer review prior to invoice generation and delivery
Reconcile & research customer payments
Review accounts for delinquent payments and overpayments
Prioritize assigned accounts and contact customers via email, phone or voicemail to collect on past due
Must not require work authorization sponsorship from our company for an employment-based work permit or other work authorization document
4 year degree preferred (degree in Accounting, Finance, or Business a plus)
One year of previous Accounts Receivable, billing, or collections experience preferred
PeopleSoft Financial experience preferred
Intermediate knowledge using Microsoft Excel required (advanced level preferred)
Ability to work a Monday-Friday schedule, 8a-5p
Must be able to work FT hours, 40hours per week
Knowledge of MS Excel required; MS Access knowledge a plus
General knowledge of accounting and understanding of common practices
Detail oriented and strong follow-through skills
Proficient in 10 key
Ability to follow detailed processes and procedures
Ability to work independently or as a team
Ability to work and succeed in a multi-cultural environment
Ability to build and maintain good rapport with designated internal and external contacts
Ability to multi-task with high quality results

181

Account Coordinator Resume Examples & Samples

Minimum of 1-3 years in a customer supporting organization (account management, project management, customer service, client support)
Possess excellent written and verbal communication, as well as have the ability to communicate effectively in escalated situations
Understanding of web design, social media, blogs, and SEO preferred or have willingness to learn

182

Account Coordinator Resume Examples & Samples

Ability to perform basic field/lab service and communicate performance vs. KPI
Ability to quickly develop technical knowledge of appropriate company products/applications
Attend and participate in customer meetings
5+ years Chemical sales and Refinery experience
Refinery process understanding/experience
TWIC will be required
Good communication skills and an aptitude for customer intimacy
Bachelors of Science in Chemistry or Engineering is preferred

183

Account Coordinator Resume Examples & Samples

Schedule / manage meetings / event coordination and preparation
Maintain Account Director’s calendar in Outlook
Assist with on-boarding/off-boarding: request/disconnect network access in client SAP, order/collect equipment and identification cards
Develop a strong understanding of each line of business
Maintain current office contact list and organization charts
Create, submit and track expense reports
Assist in the creation of monthly, quarterly and annual reporting and presentations
Maintain office supplies and order as needed on a timely basis
Receive, open, and distribute mail
Provide back-up phone coverage to client Director’s Admin
Respond to all clients, contractors, and fellow workers in a courteous and professional manner at all times
Become knowledgeable of client systems including SAP, MyElectronic / MyPhysical Access, and CAP (Corrective Action Program)
Run monthly rent statements out of Yardi and deliver to retail tenants
Manage 3rd party retail tenants including the collection of tenant rent checks and update payment records in Yardi to ensure accurate monthly statements; send originals to customer billing center
Annually calculate tenant CPI increases for Operating Expenses and update records in Yardi. Reconcile Yardi with internal client system to ensure both are in agreement
Generate reports for client Expert Portfolio Strategist and client finance including SAP information for CRESS Managed Sites with other client supplied information on non-CRESS Sites
Generate Monthly Actions Critical Dates Report
Monthly obtain Retail Gross Receipts for the previous month and send updated tracker to PG&E
Generate monthly Rent Bump and CPI report from BIG and send to Land Agents

184

Account Coordinator Resume Examples & Samples

Communication skills – verbal, written, and listening
Problem analysis and problem-solving
Adaptability/flexibility
Stress tolerance
Excellent written and verbal communication skills and decision making skills
Must have the ability to acclimate to our processes and change, delays or unexpected events
Working Knowledge of MS Office, Lotus Notes, and AS400

185

Account Coordinator Resume Examples & Samples

Follow client-mandated procedures for all submissions
Enforce standards for all Medical/Legal submissions
Management of core claims and brand references document for all brands (content
Provided by Medical Editors)
Be familiar with all types of submissions and their requirements
Be responsible for MLR workflow start to finish, this includes opening job codes, initial project submission, pulling feedback from the reviewers and distributing to Account team, submitting completed editorial content for Approval, pushing digital/electronic pieces through functional review (when applicable), and delivering final samples to DRA for FDA submission
Participate in client regulatory reviews and coinciding regulatory review status meetings
Run various types of reports within the MLR based on the Account team’s needs
Liase internally with Account team to align on schedules, submission dates, etc
Liase externally with editorial and MLR lead to align on submission schedules and outstanding queries
Minimum of a bachelor's degree and 2-4 years of experience in the preparation of complex deliverables under tight deadline constraints is required
Technical competency in Internet Explorer, Adobe Acrobat, and the Microsoft Office Suite are required
Experience communicating with clients (regulatory team) directly is required
Clear communication and attention to detail are essential
Experience in Pharmaceutical Industry or Healthcare Regulatory Review Process is strongly preferred

186

Account Coordinator Resume Examples & Samples

0-1 year professional experience
Proficient with Microsoft Excel
Excellent organizational, interpersonal, and communication (written and verbal) skills
Bachelors’ degree in Economics, Marketing, Advertising, or Business preferred
Experience in the Online Advertising industry

187

Account Coordinator Resume Examples & Samples

Responsiblity for organising and coordinating the work of the Customer Operations EMEIA Retail team
Managing the complete order life cycle, from order raising to despatch of goods to stores
Maximising the on time availability of products in store and on line through allocation, hub to hub movements and stock transfers
Being key supply chain link / representative with the regional allocation, planning and merchandising teams
Facilitating and monitoring regional floorset launches and pull forwards
Providing the highest level of support to retail initiatives and special projects
Building, running and analysing reports. Working with the analytics team and the Regional teams
Ensuring efficient and correct flow of information between supply chain and the EMEIA retail team with regards to availability of products and regional priorities
Coordinating the activity of the team during Market, ensuring full support to the EMEIA retail team and the corporate teams for order entry
Managing and actioning order amendments, transfers of stock and hub to hub movements
Ensuring Supply Chain key strategic activities such as festive, ad campaigns, regional events and specials are followed through being the point of contact between corporate Supply Chain and the EMEIA retail team
Participating in communication of shortages and re-timings across/within the region, working closely with Order Management
Working directly with distribution centre to manage in-house fulfilment (digital)
Working with BPC and Customer Services on special requests and VIC order
Processing improvement within the team and through cross functional work
Ensuring accountability, priority management and consistency in the ways of working across the team, encouraging sharing of knowledge and best practises
Making sure standards of communication with internal parties are followed
Providing support to the Supervisors with daily administrative tasks
Maintaining and strengthening relationships with internal teams

188

Account Coordinator Resume Examples & Samples

Minimum of 2 years experience in sales support or customer service with a prior track record for providing key account support and maintaining customer relations
Analytical background; previous MS Excel work responsibilities or training required
Previous food service experience a plus but not required
Strong computer skills including a working knowledge of Microsoft Word, Outlook, Excel and PowerPoint required; Salesforce.com experience a plus; demonstrated ability to become proficient in internal applications
Strong critical thinking and analytical ability; able to interpret data and translate into actionable steps
Exceptional interpersonal, communication, leadership, cross functional collaboration and influencing skills

189

Account Coordinator Resume Examples & Samples

Tracking industry trends, celebrities, and popular culture trends
Monitor the celebrity/brand landscape to determine industry direction and competitive positioning
Maintaining and updating current programs in internal CRM database
Leverage talent relationships to benefit client programs
Utilize research and knowledge of celebrities/pop culture to assist account team in supporting client’s marketing objectives (including and not limited to chefs, actors, musicians, directors, athletes, designers, social stars, etc.)
Act as point of contact for the talent agency; work with agency to implement marketing programs
Complete monthly and wrap-up reports
Maintaining and updating industry contacts in Microsoft Outlook and media lists
Liaise with internal departments including finance, legal, travel and creative
1-3 years agency/or related experience (preference from a lifestyle/celebrity-focused public relations agency and/or marketing agency)
Internet and social media savvy; knowledge of social media trends, blogging, Instagram/Snapchat/Twitter/Facebook, etc
Well-developed research capability with understanding of Google search and other research tools
Strong organization and time management skills to coordinate multiple tasks simultaneously
Excellent organization/research skills and attention to detail
Demonstrated understanding of the marketing business; promotions, public relations and advertising
Strong pop-culture knowledge across all industries (music, entertainment, digital, chef, fashion, sports, etc.)
Knowledge of current events (award shows, film festivals, major sporting events, etc.) as well as different types of celebrity-driven marketing programs (PR, endorsement, advertising, seeding, product placement, gifting suites, etc.)
Exceptional people skills, able to gain and maintain the trust and confidence of individuals within and outside Octagon
Analytical thinker, able to problem solve multi variable tasks

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Account Coordinator Resume Examples & Samples

Communicate with customers by phone and email to ensure efficiency and client satisfaction
Manage day to day activities and maintain client records
Provide daily, weekly and monthly reports
Account and contract setup, account reconciliation
Schedule and proof ads
Digital fulfillment
Initiate projects to support the sales team in exceeding customer expectations

191

Account Coordinator Resume Examples & Samples

Serve as support and “back-up” person for Account Managers for assigned accounts with the ability to interface directly with clients on as needed basis
Manage direct mail and email campaign process
Manage routine tactical activities (i.e., QC audits, status reports, billing reports, hours reporting) on assigned accounts with attention to detail and flawless execution
Support day-to-day management of “small” scope projects (i.e., industry research and reports, direct mail or email projects, new business support) under direction of Account Manager Supervisor and/or Director
Maintain flexibility to be used in a variety of other roles, including administrative duties such as manage/pull hours reports, billing, conference reports, etc., to support the Account Managers with a “whatever it takes” to get it done attitude
Ability to multi-task and prioritize workload while reporting to multiple supervisors and sense when to notify supervisors when deadlines are at risk
Coordinate all aspects of assigned tasks, which may include collaboration with other internal Precision Dialogue Marketing resources (e.g., Interactive, Campaign Management, Analytics Group)
Perform Quality Control checks and audits for accounts assigned at direction of Precision Dialogue Account Managers
Perform day-to-day administrative support including billing reports, proofreading, production coordination, data entry tasks, and other activities as needed
Develop general understanding of solutions and services Precision Dialogue offers – database, interactive and direct marketing
Represent Precision Dialogue Marketing in professional manner
Internship or work experience for an advertising, direct marketing firm, or within client-side marketing department is preferred
Undergraduate business degree required
Detail-oriented; demonstrated ability to successfully coordinate multiple projects in a fast-paced environment
Demonstrated interpersonal and relationship-building skills
Proficient in Microsoft Office, especially PowerPoint and Excel; Access a plus
Experience with direct marketing or email marketing campaigns a plus

192

Account Coordinator Resume Examples & Samples

Answering phones – This is the heartbeat of how we communicate with our customers and our internal support
Data entry – Able to take information provided from customer, a data base or a Territory Commercial Manager and process it into an order. Must type a minimum of 50 words per minute
Communication with customer/company in reference to pricing, scheduling orders and dealing with delivery and installation issues
Strong interpersonal relationship skills; Relates well with others in an open, candid, consistent, and professional manner. Works to understand the views of others to ensure effective, collaborative business efforts. Actively works to build credibility with all colleagues, customers, and partners
Proven leadership skills; Proactively identifies opportunities to add value beyond what is required. Readily accepts responsibility for leading and managing work, creates a “can do” climate, promotes and maintains enthusiasm, builds credibility to influence decisions, and ensures organizational collaboration. Identifies and pursues development opportunities through teaching, coaching, and mentoring subordinates and/or teammates
Flexibility/Adaptability to Change; Readily adapts to changing priorities, ideas, strategies, procedures, and methods. Encourages resilience for change in peers, subordinates, and the greater organization. Displays openness to analyzing methods for completing work, modifying work to ensure maximized productivity and results, and implementing new methods to ensure maximum organizational value
Strategic Problem Solving/Analytical Ability/Decision Making; Ability to gather, analyze, and interpret data, situations, and information, while considering the strategic/organizational impact of alternative solutions. Actively explores innovative, creative, and/or collaborative solutions to issues
Change Management Focus; Assists employees in quickly and effectively understanding and adjusting to new roles, challenge, and change in the H.H. Gregg team environment. Proactively initiates and facilitates change instead of reacting to pressures for change
Responsibility/Accountability; Acts like a business owner; builds relationships, formulates decisions, assesses business impact, pursues opportunities for improvement, and responds to the needs of the Company. Assumes responsibility for actions, results, and mistakes
Communication; Communicates effectively using oral and written language to convey information clearly and effectively. Speaks clearly and expresses self well in groups and in one-on-one conversations. Listens willingly to concerns expressed by others and takes appropriate action. Keeps people informed of decisions, changes, and other relevant information
Ability to travel as neededJoin Our Talent Network for job alerts in your inbox

193

Account Coordinator Resume Examples & Samples

Associate’s Degree or equivalent, preferred
Minimum 2 years of pharmaceutical manufacturing facility experience, preferred
Experience in supporting Quality and Manufacturing areas
Individuals must demonstrate proficiency in the competency-based training assessment
Excellent verbal/written communication skills as well as attention to detail
Proven record of providing excellent internal and external customer service
Competence in Microsoft Word and other web based applications

194

Account Coordinator Resume Examples & Samples

1-2 years’ experience in the financial services industry, specifically the registered advisory, brokerage or financial services industry
Ability to deliver quality service and problem solving skills remotely to clients and communicate complicated concepts in a concise and articulate way
Experience in service and support
Proficient in Microsoft office suite with the ability to pick up new technology quickly
Exceptional interpersonal skills with strong verbal and written communication
Detail oriented with excellent organizational and multi-tasking skills
Must work well in a team environment and present a professional demeanor
Must be flexible, reliable, trustworthy, and absolutely confidential with all matters

195

Account Coordinator Resume Examples & Samples

Supervision, Coaching and Team Management of BB, JML sales personnel
Plan and ensure that new sales personnel are assimilated into the respective brands (BB/JML) by conducting/providing them with concise brand introduction and training of basic product knowledge to enable them to perform their job until formal training is arranged by the Education Manager
Computation/Consolidation of Sales Incentives etc. (if any) based on incentive or target set
Proficient in MS Office, Excel and PowerPoint

196

Account Coordinator Resume Examples & Samples

Ensures Inspectors carry-out activities in accordance with individual client instructions, Saybolt Standard procedures, Global Safety Manual, risk assessment, local standards/safety rules and Core Laboratories/Saybolt company policies
Accepts and schedules inspection and related assignments as requested by client. Ensures timely delivery of inspection reports by coordinating and managing the complete workflow between Supervisor Inspection, Inspectors, Laboratory and Office Staff
Identifies whether staffing is sufficient and coordinates this together with the Supervisor Inspection, Account Manager, or Branch/Location Manager
Monitors timelines, provides status updates to clients and ensures inspection reports are submitted to client
Maintains operational client relationships, resolves client issues and will revert to Account Manager or Branch/Location Manager for commercial terms
May telemarket, visit and entertain clients as agreed by the manager to solicit and maintain inspection work from the client
A high school graduate or GED required; college degree preferred
Minimum 3 to 5 years of experience as an Inspector required
IFIA Certified Inspector of Petroleum or equivalent in-house certification
Current knowledge of local inspection requirements, and the Saybolt Inspection Handbook, Manual #4A
Familiar with the procedures required to operate the inspection department as specified in the Inspection Operation Manual #4
Interacts and communicates with Inspectors, job site personnel, clients, vessel and laboratory personnel in a proper, professional and business-like manner at all times to present Saybolt in the best possible professional light
Has attended classroom training and passed appropriate examinations for inspection work, including Right-to Know training, hazardous materials transportation, and other safety training required by applicable regulations. Has attended training in basic laboratory testing procedures as directed
Has working knowledge of basic laboratory tests that are most frequently associate with the work performed at the location
Has a working knowledge of tank calibration procedures, relevant tables, and documentation
Ability to perform complex mathematical calculations (e.g. compute flow rate, ratio, percentage, quantities - linear, volumetric or weight - and marine geometrical calculations)
Advanced computer skills (MS Windows, Word, Excel, company systems)
Valid driving license and satisfactory driving record
Saybolt requires coordinators to meet the following physical qualifications
Pass an annual pulmonary fitness test
Qualify annually, based on the results of an OSHA-designated blood test, for work in areas containing certain levels of hydrocarbon vapors
Be able to safely perform inspection work while wearing required safety equipment, regardless of ambient weather conditions
While performing the duties of this job, coordinators may be required to stand for extended periods; use hands to handle, or feel objects, tools, or controls; talk or hear; and to smell. They may also be required to walk, sit, and reach with hands and arms; and to stoop, kneel, crouch, or crawl
Be able to climb storage tank ladders and stairs, typically 25 to 80 feet high, as required for any job assignment, while carrying 30 lb. of samples and/or inspection-related gear or equipment
Be able to climb vessel gangways, ladders, Jacob's ladders and stairs, as required for any job assignment
Be able to work in confined spaces (as defined by OSHA), wearing appropriate respiratory and skin protection equipment

197

Account Coordinator Resume Examples & Samples

Strong Customer Service experience preferred
Minimum 2 years of related experience with a proven track record
Detailed oriented with great organizational skills and the ability to multitask
Cooperative, team player and positive attitude
Knowledgeable in Word, Excel, etc
Self-motivated, a quick learner, enthusiastic and professional

198

Account Coordinator Resume Examples & Samples

Request payment for assigned accounts via e-mail, phone or voicemail
Maintain clear and concise notes listing accurate information given; documented in PeopleSoft, Odyssey or other databases as required
Contact management and sales prior to sending memo notifying accounts of credit suspension
Research and resolve disputed rentals, including prepare appropriate adjustment requests and follow up with customer on disputes within thirty (30) days
Report issues concerning payment of accounts to Supervisor
Request and send reprints (paper or electronic) of invoices, statements, and vouchers to accounts as needed
Maintain all aging balances within percentage requirements determined by management
Attend weekly collection meetings; provide account status and documentation to the Supervisor to ensure collection goals are met, discuss workload and promote teamwork between AR personnel
Assist Supervisor or Manager with any tasks or duties as requested
College degree preferred - high school diploma or equivalent required
Must have 1 year Account Receivable, Business to Business collections and /or customer service experience using a computer on a daily basis required
PeopleSoft Financials experience a plus
Must have Intermediate Microsoft Excel skills required
Must be willing to accept starting pay of $16/hour
Ability to communicate effectively with the AR staff in addition to the sales team and other internal departments
Set priorities and organize workload to ensure optimum efficiency and to analyze and resolve account discrepancies
Customer service is a plus

199

Account Coordinator Resume Examples & Samples

Direct interaction with YESCO branches, customers and vendors across North America
Various administrative duties i.e. reports, spreadsheets, data analysis, etc
Learning various proprietary software applications unique to YESCO
Interacts daily with employees in the office and the field to provide administrative support; may discuss and resolve customer issues and business matters
Interacts regularly with customers both in-person and on the telephone to answer customer questions, resolve issues, and to coordinate payment
Knowledge of Word Processing software; Spreadsheet software; Accounting software; Payroll systems; Order Processing systems; Database software and Contact Management systems
Ability to communicate in person and electronically
Exceptional written/verbal communication skills
Intermediate to advanced computer skills
Ability to work in harmony with others
Must have a good attendance record

200

Account Coordinator Resume Examples & Samples

High School Diploma required. Some College preferred
Minimum 3 years of customer serive experience required
Must have proven attention to detail and excellent written and oral communication skills
Follows up appropriately without direction and guidance

201

Account Coordinator Resume Examples & Samples

Minimum of 1 year of customer service experience required
Little/no assistance in follow up and reporting
Little/no assistance needed in problem solving and in gathering/analyzing facts
Little/no assistance needed in making decisions and determining the appropriate time to make a decision or ask for guidance
Demonstration of appropriate sense of urgency
OK with taking some risk and knows when ok to step outside boundaries
Develops strong network of resources and contacts at various levels/departments. with little guidance/direction

202

Account Coordinator Resume Examples & Samples

Ability to resolve complex problems and communicate when additional resources are needed to create a solution
Work with pumps, generators, hoses, and fittings
Chemical transferring & deliveries
Collection of samples
Laboratory testing to ensure conformance to key chemical treatment parameters
Documentation, submittal and communication of lab results
Chemical tank inventories
Chemical injection system monitoring and minor repair
Performing other duties as needed
Bachelor’s Degree in Chemical Engineering or other Science Degree
Strong mechanical aptitude
Must be able to successfully pass Drug & Alcohol Testing Regulations
Clean Driving record
Technical Sales Experience
Ability to develop strong interpersonal relationships with customers
2+ years’ experience in a lab environment OR Industrial site
Chemical, refinery or industrial plant experience
Laboratory experience
Knowledge of how to perform additive injections
Experience handling hazardous materials
Experience working with pumps, generators, hoses and fittings

203

Account Coordinator Resume Examples & Samples

Ensure equipment orders are submitted for on time delivery to location
Assist with ESP Designs and recommendations
2+ year of engineering experience in artificial lift
Bachelor’s degree preferred (engineering or sciences area)

204

Account Coordinator Resume Examples & Samples

Maintain manual filing system and client files
Assist AE/AM in client/employee communications
Execute administrative duties as assigned
Back up staff as needed
1 year of relevant work experience in the industry
Experience working at a brokerage firm or an insurance carrier preferred
1 year of relevant work experience within the functional discipline of position

205

Account Coordinator Resume Examples & Samples

Partners with customer contacts and field sales to provide exceptional service through phone and email communication. Acts as a liaison between the customer and operations
Manages/enters new orders from customers through internal programs such as Flash, SAP order entry systems, with emphasis on error-free order management and same-day order entry. Enters changes and cancellations from customers, using established business rules
Proactively communicates with internal and external customers about order verification, order status, pricing and shipment status. Communicates in a timely manner with planning and operations to verify lead times, confirm scheduled order completion dates and communicate special handling requests
Maintains accurate and organized order files, order acknowledgments, internal notes and customer contact information in appropriate software systems
Expedites orders to meet customer deadlines; processes emergency and/or expedited orders and shipments in a timely manner; provides customers and/or distributors with product information; and prepares price quotations
Authorizes RMA (Returned Material Authorization) requests and issues RMA numbers. Investigates claims by conducting fact-based investigation and working with operations and Quality personnel
Manages service and warranty orders
Promotes customer satisfaction and achieves cycle time reduction through team-based problem solving. Regularly participates in cross-functional teams to solve recurring customer issues
Fosters an environment which promotes Eaton’s goals and philosophy, encourages continuous improvement and builds customer relationships
Minimum of 1 year of experience in customer service, inside sales or pricing
No relocation benefit is being offered for this position. Only candidates that currently reside within 50 miles of Aurora, CO will be considered
Must be legally authorized to work in the United States without sponsorship
Understanding of Sales and Marketing strategies
Strong customer focus and service oriented abilities
Computer proficiency and data entry skills, including proofreading, MS Word and Excel, SAP or CRM application
Team-oriented and collaborative mindset
Ability to think outside of the box
Phone skills and customer communication skills
Organization and time management skills
Conflict resolution, negotiation and problem solving abilities
Strong analytical skills and business acumen
Bachelor’s degree in Engineering or Lighting Design from an accredited institution
Lighting and/or electrical industry experience

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Account Coordinator Resume Examples & Samples

Education/Degrees: High School diploma, some college preferred
Special Skills: Proven attention to detail, excellent written and oral communication skills, systems acumen, supply change knowledge
Years of experience: Minimum of 3 years of customer service experience
Required travel: Occasional

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Account Coordinator Resume Examples & Samples

Productivity - Processes patient accounts in an assigned section(s) utilizing efficient methods and achieving optimum performance in accuracy and volume account management. Monitors assigned section(s) work flow, conduct quality audits and assists in the development of co-workers. Advises supervisor of internal progress and problems and of external problems which may hinder the completion of work within the section. Recommends solutions to problems. Assists with development of objectives and performance standards for section(s) assigned. Implements aspects of new programs or services. Leads groups or task forces to accomplish special assignments. Reviews and suggests improvements in procedures and/or training guides
Quality – Maintains a superior quality standard and acts as an expert resource to other coworkers. Ability to audit the work of others, find patterns requiring improvement and suggest action plans for remediation
System Proficiency - Uses and demonstrates an expert level of understanding of the patient accounting computer system, including system reports and security procedures. Serves as a resource for technical knowledge and skills of computer system. Utilizes resources to respond to and resolve problem accounts within the designated timeframe. Maintains current Epic proficiency level for applicable role (EUPA = End User Proficiency Assessment)
Communication – Handles the most difficult of patient complaints/problem accounts. Models collaborative behavior with other staff members to accomplish work and departmental projects. Models positive and professional communication skills. Provides information and assistance to others regarding billing/business office procedures. Provides guidance and support as needed to co-workers. Demonstrates effective verbal and written communication skills
Knowledge - Maintains expert level of working knowledge of the department and is a resource to others to resolve problems or backlogs. Works with staff members in an advisory role to disseminate information about policies and procedures and share expertise/experience with others. Trains employees in the use of the financial computer systems, Department and Health System policies and practices. Demonstrates expert proficiency in Patient Accounting procedures, such as determining contractual allowances, interpreting denials, entering transactions, and interpreting others' transactions
Education: Some college hours in Business, finance and/or accounting related courses preferred
Experience: A minimum of 3 years related experience required
Other skills & knowledge
(skills, knowledge, abilities)
Must possess ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy
Ability to use logic, good judgment and be able to rapidly identify and initiate corrective actions when problems arise
Must be able to communicate effectively providing good written and oral direction to co-workers
Must be able to deal effectively with VBO management and coworkers in demanding situations

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Account Coordinator Resume Examples & Samples

Education: High school diploma or GED required
Experience: Two to three years related experience required
Other: Must have ability to work under stress, meet deadlines, and perform all daily assignments with consistent accuracy. Ability to use logic in determining correct document processing and to read, understand and follow written and oral instructions. Must be detail oriented. Required to maintain strict confidentiality

209

Account Coordinator Resume Examples & Samples

Fulfill order management related activities for distributors
Drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as well as team service level agreement)
Identify and implement process improvements
Maintain daily usage of the Customer 360 tool
Change notice management
Facilitate proper and efficient information flow in an effort to meet or exceed customer needs and departmental and division wide performance expectations
Ability to handle high-pressure, fast-paced environment requiring diligence to detail
Proven analytical and critical thinking skills
Degree from an accredited institution required
Minimum customer interaction experience (1 year)
Ability to speak, write, and read English
Strong knowledge of Microsoft Office (word, excel, email, internet)
Knowledge of Vista, VOTW and Mentor software

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Account Coordinator Resume Examples & Samples

You have an interest in new digital media and technologies
You have a positive, upbeat attitude and a high degree of energy
You have a demonstrated willingness to take on new and challenging projects
You possess an intense attention to detail and accuracy
You exhibit the ability to work autonomously and manage own projects
You have the ability to communicate ideas effectively
Bachelor’s degree from an accredited four-year university
0-1 year of relevant professional experience
Experience in publishing, advertising or similar industries
Interest in selling B2B advertising in the future is a plus
Ad trafficking experience with a major commercial ad serving platform, such as DART for Publishers, Atlas, Ad Juggler is a plus
Experience with HTML is a plus
Familiarity with Interactive Advertising Bureau (IAB) standards and best practices is a plus
Skill and experience using Microsoft Excel
Proficiency with basic computer programming, including the Microsoft Office Suite (Word, PowerPoint, Outlook)

211

Account Coordinator Resume Examples & Samples

Maintain regular contact with clients; proactively offer and implement new ways to meet client needs
Build understanding and knowledge of the clients’ business and their competitive environments
Actively participate/contribute to the development of account plans/ideas. Provide appropriate instruction to junior staff on projects
Participate in program presentations to clients or new business presentations
Demonstrate ability to effectively develop full range of written materials including press releases, byline articles, speeches, client correspondence and reports
Initiate implementation of media events, press conferences/briefings, media tours, etc
Develop editorial/journalistic/media contacts; utilize them in news releases, features, etc
Under the strategic direction of senior management, act as the primary implementor of account plans
Verify information to assure accuracy of media materials and contacts
Facilitate teamwork by delegating and involving junior staff members whenever possible
Create budget status reports and review job status reports
Vigorously pursue competitive estimates for services from vendors
Seek counsel from financial manager to be able to review financial reports, project budgets, and related financial materials
Develop an understanding of various research methods; coordinate internal and external resources in implementing research projects
Assist senior management in developing proposals and gathering information for new business opportunities
Bachelor’s degree in Communications, Journalism, Public Relations, English, Marketing or a related field
One year of experience in public relations or similar position in a non-agency setting desired

212

Account Coordinator Resume Examples & Samples

Posts vendor payments by recording checks and credit card payments
Posts expenses by verifying and entering transactions
Updates payables by totaling paid invoices
Verifies validity of account discrepancies by obtaining and investigating information
Resolves valid or authorized payments by entering adjusting entries
Resolves and posts sales tax payments to appropriate accounts
Summarizes payables by maintaining daily payable check register accounts
Zero (0) to one (1) year of experience
Experience using the JD Edwards accounting system and OSCAR preferred
Knowledge of OSCAR preferred
Proficiency in Microsoft Office suite of products

213

Account Coordinator Resume Examples & Samples

Overall invoice processing and submittals to client
Coordination/processing furniture and service orders
Checking vendor acknowledgments
Run a variety of daily/weekly/monthly internal reports
Create PDF install drawing sheets from AutoCad, print, sort. (this is a majority of time spent daily)

214

Account Coordinator Resume Examples & Samples

Coordinates with Agency Production Supervisor in project completion phase. Troubleshoots and resolves issues as they arise to help ensure projects are completed accurately, on time and within budget. Works with production to control costs
Assists Account Executive with administrative work such as tactical flow charts, reports, typing, etc., as needed. Traffics materials to Clients, orders slides, helps prepare presentation folders, etc. and keeps account team members informed on working progress, particularly with regard to scheduling and timing issues
Coordinates with Legal and Medical regarding cycling and approval of folders. Confirms any copy discrepancies found during the project cycling process with Medical, Legal and Account Executive. Troubleshoots to ensure schedules are met. Reviews Legal and Medical changes with Account Executive to determine action
Maintains estimate files and project history files. Processes new project work orders, assigns part/job numbers, coordinates with Account Executives in all stages of project development, works with Creative and Production to track copy/comp and estimate development, cycles job folders through approved channels (internal, Client marketing, medical, legal). The Account Coordinator understands the intricacies of all jobs so that he/she can give direction to Pacific Communications employees and Clients in the Account Executive's absence. Turnkeys secondary projects from start to finish, with minimal Account Executive supervision
Interfaces with Client marketing through Product Manager regarding deliveries, scheduling and other miscellaneous issues. Is knowledgeable of other Clients and products. Maintains awareness of other Coordinators' projects and provides back-up when other Account Coordinators are out of the office

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Account Coordinator Resume Examples & Samples

Participate in salary surveys according to third party vendor survey participation methodologies by submitting salary data information as requested to provide accurate compensation information
Work directly with counterparts offshore (who will be assisting in survey refresh, participation, and loading) by clearly communicating deadlines and priorities; updating the team on system updates, new tool functionality in tool, or release of new version; following up to ensure work is on-track; and performing peer review on all worked performed by offshore for clients
Manage client databases and documentation for the preparation of salary survey participation and survey refresh by accurately importing information into databases; updating calendars and templates
Serve as the functional expert in proprietary software application by interacting with various teams across the organization to answer questions on how the client utilizes the tool; and providing effective feedback to contribute to ongoing process improvement for tool enhancements, testing and peer review
Bachelor’s degree in business, human resources, management information systems, or related field; Master’s degree preferred
2-4 years of experience with compensation analysis and working knowledge of compensation theory and practice. Experience with online compensation systems preferred
Proficiency with MS Office Applications (Excel, Access, Word, Outlook) with high emphasis on Excel knowledge
Able to be flexible and deal with complex corporate structures and multiple external customers
Strong analytical, research and problem solving skills
Ability to effectively and accurately manage multiple tasks and complex projects in a fast paced environment
Strong verbal and written communication skills with the ability to articulate complex topics and interact with all levels of employees and clients
Ability to work independently and cooperatively / collaboratively as part of a team, developing productive working relationships with a diverse group of people

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Account Coordinator Resume Examples & Samples

With the oversight of the Account Manager, this positoin is responsible for the fulfillment and execution of client campaigns
Offers ideas for expanding client solutions, offerings or insights both internally and externally
Builds proposals to present to existing clients
Understands, evaluates and manages sales inventory
Interface with sales account executives, the creative team and client to ensure the clients' needs are translated
Works alongside the Account Manager on the implemtation of programs and schedules sold by designated Account Executives; this inclues the coordination of production, entering order and demonstrating proof of performance

217

Account Coordinator Resume Examples & Samples

Support AE in preparing for customer visits / business reviews for all non low-influence customers; surface potential selling opportunities to help set customer strategy
Proactively identify opportunities to support AE in driving profit through analytical review of assigned customers, including driving compliance, conversions and penetration opportunities
Conduct analysis to produce customer reports in support of AE sales efforts
Maintain customer order guides, including menu changes
Assist AEs with internal reporting and record-keeping
Manage logistics planning and inventory for assigned customers in coordination with functions; coordinate LTOs and new/discontinued menu items; Track LTO items as they are received and during promotion and address potential issues proactively to ensure seamless customer experience
Work with functions to monitor slow and dead inventory for supported customers; provide analysis to AE to escalate with customer as needed
Provide product listings and usage to divisions in case of business transfer
Manage billing and accounts receivable for AEs' customers; run and distribute A/R concept report
Work with divisions and corporate SPL department to ensure correct pricing to the customer; coordinate any audits between divisions and SPL Department
Receive vendor contracts from customers and forward to all divisions and SPL coordinators; maintain records of any national vendor contracts in the office
Effectively communicate and coordinate between the sales team (AE and CSR) for assigned customers
Assist AEs or National Sales leadership with miscellaneous administrative duties (e.g., travel planning, scheduling, printing)
*EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

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Account Coordinator Resume Examples & Samples

Manages strategic, large or complex customer accounts. Partners with customer contacts and Field Sales to provide exceptional service. Acts as a liaison between the customer and Operations
Works with Team Leader to mentor and train less experienced members of the team. May provide input to training programs
Applies extensive knowledge of business processes and systems to excel at the following: expedite orders to prevent customer line downs or machine downtime; process emergency and/or expedited orders and shipments in a timely manner; provide customers and/or distributors with product information; and prepare price quotations
Authorizes RMA (Returned Material Authorization) requests and issues RMA numbers. Investigates claims by conducting fact-based investigation and working with operations personnel
Accepts and processes written and verbal orders, following established business rules. Generates MPS (Marketing Product Specification) requests as required
Enters new orders from customers through multiple order entry systems, with emphasis on error-free order management and same-day order entry. Enters changes and cancellations from customers through multiple order entry systems, using established business rules. Emphasis is on error-free order management and same-day order entry
Processes blanket orders from OEM’s (Original Equipment Manufacturers) and distributor accounts and validates the blanket releases against the customer order board. Validate orders in the system against customer order reports on a weekly basis
Maintains accurate and organized order files, order acknowledgments and customer contact information (including ship-to addresses)
Proactively communicates in a timely manner with external customers about order verification, order status, pricing and shipment status. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs and communicate special handling requests
Reports sales trends and customer order activity to Sales, Marketing and other management on a weekly or monthly basis. Assists with market and product forecasting as required
At least one year work experience in a customer facing role required
Authorization to work in the United States without company sponsorship
Must be located within 50 miles of Eden Prairie, MN. No relocation benefit provided
High School Diploma or GED equivalent from an accredited institution required
Order management (including but not limited to Oracle, Tolas, and MFG/PRO) software programs
Understanding of Sales and Marketing strategies, as well as business unit goals
Data entry skills, including proofreading, MS Word and Excel
Team-oriented problem solving skills and corrective action methodology
Negotiation and conflict management skills; professional presence
Out-of-the-box thinking

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Account Coordinator Resume Examples & Samples

Ability to constructively manage conflicts and discrepancies towards positive resolution
Prioritizing customer demand to assist with improved product flow
Work with finance team to resolve customer credit requests
Four year degree from an accredited institution required
Customer interaction experience

220

Account Coordinator Resume Examples & Samples

Meets and exceeds targets of increasing customer retention and overall territory value via telephone based account management
Reviews existing customer accounts, assessing needs, addressing concerns and presenting new products and/or services
Provides high quality account management and customer support to assigned accounts as defined by management
Communicates and coordinates retention activities with other groups as appropriate
Maintains a working knowledge of company products, special sales programs and marketing efforts
Maintains knowledge of internal business systems to efficiently gather and research customer information, provide accurate pricing and discount information
Accountable for meeting and maintaining established Inbound and Outbound calling metrics
Accurately reports retention activities on all required reports as requested by management in a timely fashion
Participates in product and skills training programs
Individual contributor focused on developing client relationships and driving territory value (contract value)
Excellent verbal and written communication skills including ability to interact professionally with internal and external customers
Professional attitude and strong service orientation
Solid customer service skills
Ability to overcome objections
Highly motivated with the ability to meet scheduled deadlines in a fast-paced, service-driven environment
Effective analytical and decision-making skills
Demonstrated business acumen of the business expansive customer base, products, systems and processes end-to-end
Strong organizational, problem solving, and time management skills
Partners and collaborates with field account managers, customer service, and other business units supporting customers
Key external relationships are with existing clients and industry and market groups; may also interact with prospective clients
Experience working in an account management/sales or customer service environment
University/college degree may be required, equivalent experience may be considered depending on position/department

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Account Coordinator Resume Examples & Samples

Proficient in Microsoft Windows, Word, Excel, PowerPoint, Outlook, and Adobe
Knowledge of Internet Explorer browsers, SharePoint, WebEx meeting management
Ability to manage calendars, plan meetings, and make travel arrangements
Provides administrative support to the Senior Leadership Team
Administers communications for the entire account portfolio
Creates newsletters, announcements, and presentations
Assists and tracks onboarding new hires
Manages SharePoint site and trackers updates for entire account portfolio
Assists Account Service Line Leads with project assignments

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Account Coordinator Resume Examples & Samples

Responsible for day to day coverage of assigned drilling rigs included but not limited to
2+ years of oil & gas drilling experience
Two Year Technical Degree. Can be substituted with industry experience
Thorough knowledge of Drill Bit & Drilling System products and appropriate use for customer’s applications
Strong computer skills with experience in Microsoft Office
General oilfield knowledge
Customer focused & good communicator

223

Account Coordinator Resume Examples & Samples

Check, agree, validate and communicate global premium allocations and use them in conjunction with reinsurance structures to establish and complete account profiles
Issue clear instructions for all premium bookings and reconcile Reinsurance arrangements with all front end and back end systems
Coordinate captive premium movement or policy tracking
Ensure completion of Pipeline and Joint Booking Databases

224

Account Coordinator Resume Examples & Samples

Receive, enter, and monitor media orders placed with DADC
Support troubleshooting of client service issues and oversee their resolution
Collect and report on important business metrics
Maintain an ongoing awareness of all DADC services, rates, policies, and procedures
Ensure DADC meets the highest standards of service delivery as defined by our service level agreements
Shepherd new partner and client onboarding
Abide by security policies and protect information assets entrusted to you
Complete additional duties as required

225

Account Coordinator Resume Examples & Samples

Support all team members including the Northern Europe Cluster Lead by
Passionate about working in media planning
Strong numerical ability
Analytical skills to measure impact and identify trends
Autonomous & motivated
Ability to learn quickly and proficiently understand and absorb new information
Pro efficient in Excel, PowerPoint & Microsoft word
Ability to speak a Nordic language would be advantageous

226

Account Coordinator Resume Examples & Samples

Sales or related experience, including internships
Internship with advertising agency or media business preferred
Excellent command of the English language, spelling, and grammar
Excellent organizational skills, ability to prioritize work, and meet
Experience using multimedia tools

227

Account Coordinator Resume Examples & Samples

Manage client expectations
Brief internal teams on client requests, follow up on missing information, manage change requests and approvals – all within agreed client and agency timelines
Collaborate with client to identify project requirements
Document all client changes within the agency workflow system
Communicate project status to internal project stakeholders
Attend all project meetings at which the client is present
Prepare project documentation (Scope of Work) through collaboration with client and internal stakeholders with detail sufficient for project cost estimating
Recommend changes and improvements to processes
Perform other functions and responsibilities as assigned
Ensure adherence to company policies and procedures including health & safety
Full working knowledge of Microsoft Office
Some knowledge of Adobe creative suite (InDesign, Photoshop and Illustrator) web design and development applications
Clear understanding of print production & processes
Related experience in a fast-paced, high volume workflow
Comfortable with electronic file formats and transfers methodologies
Retail marketing and advertising experience
General understanding of online marketing practices and approaches

228

Account Coordinator Resume Examples & Samples

1) Financial activities - Maintains project contracts, budgets and schedules in SalesForce
2) Operations organization - Provides templates and deliverable due dates for project startups to local Project Managers
3) Documentation of process - Keep required process maps and corresponding documents up to date and distributed to the team
Responsible for establishing project and team setup in SalesForce Works with Client/CBRE teams to facilitate approval of Project Initiation Forms (PIFs), Capital Authorization Funding (CAFs) and CAF Change Orders
Coordinates project specific RFP's, proposals, and other standard documents
Coordinates project and program reporting out of SalesForce
Maintains project Key Performance Indicator (KPI) information
Responsible for issuance and tracking of project PO’s
Responsible for accounts receivable and account payable project activity
Assists Project Executive’s with project closeout activities
Keep required process maps and corresponding documents up to date and distributed to the team
Other duties may be assigned as requested
Ability to provide efficient, timely, reliable and courteous service to customers
Ability to effectively present information to supervisors and finance management
Financial Knowledge
Requires knowledge of basic financial terms, concepts and accounting principles
Ability to comprehend, analyzes, and interprets financial information and the ability to accurately explain/report activity in verbal and written communications
Requires intermediate analytical skills
Understanding of when and how to escalate issues and information
BA/BS in Construction Management and/or Business Management Degree or higher
3-5 years previous Construction Coordinator experience
3-5 years’ experience running and executing constructions budgets
3-5 years of Experience working with tight deadlines in a fast paced entrepreneurial environment
Technical Proficiencies with Computer skills, including specific knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, etc.), Google Docs and Web Based applications
Working knowledge of Google Drive and other construction related file programs
Proven ability to multitask fast paced construction projects simultaneously
Knowledge of construction/design/real estate terminology, means and methods
Understanding of a typical construction project schedule
Has innate sense of confidentiality and appropriateness
Ability to coordinate, communicate and liaise with Google vendors
Enthusiastic, strong work ethic, punctual, accountable and reliable
Ability to work cross functionally across the many Fiber touchpoints
A quick learner and self starter who is comfortable working independently

229

Account Coordinator Resume Examples & Samples

Generate clip reports, media lists, status reports and briefing documents
Work with the team to develop creative solutions
Maintain target lists and gather market intelligence
Scan a number of publications to identify client-relevant media coverage and manage the communication of this to the team
Write article summaries, proofread documents, draft pitch letters and prepare briefing documents
General administrative and financial duties

230

Account Coordinator Resume Examples & Samples

Assist and supports account staff with the internal management of all active jobs including working with Internal Operations/Finance to open jobs and communicate job numbers to all concerned
Working closely with production, assists in the preparation of correct production estimates for client review and approval
Strong project management skills with great attention to detail
Computer literate, digital native
Possess energy, iniative and drive to succeed in fast paced, dynamic and creative environment

231

Account Coordinator Resume Examples & Samples

Coordinate with Billing to ensure that ad copy scripts are provided and campaigns are appropriately billed
Manage all ad copy for clients, which includes correct distribution of Traffic Instructions and client spot uploads as needed
Responsible for Make-goods for all reach and frequency accounts
Monitor accounts and review with Account Planner and Pricing/Inventory if campaigns are not delivering
Effectively communicate with Account Executive on client campaign status

232

Account Coordinator Resume Examples & Samples

3-4 years of overall work experience
1-2 years of sales related experience
Prior experience in Media Sales preferred
Bachelor’s Degree in Marketing, Advertising or related field, or equivalent combination of education and work experience
Valid driver's license, satisfactory driving record within Company required standards, and auto insurance

233

Account Coordinator Resume Examples & Samples

Work with unique and complex situations regularly
Drive positivity into what are often negative situations for repossession agents
Be an investigator and gather documentation on each account to be able to allow a repossession to contract with PAR North America’s services
Collaborate with team members to provide excellent customer service
Act as a liaison between client teams and recovery agents
Perform Audits on recovery agents to ensure they are meeting PAR standards
Overtime as required by management
Patience and assertiveness are key characteristics to being successful in this role

234

Account Coordinator Resume Examples & Samples

1 hours ACD phone time
Review daily allocation report for their territory
Review weekly open order report for their territory to
Perform other duties, as assigned by Supervisor
4 year College degree preferred
High School diploma, or equivalent required
Account management experience preferred
Strong critical thinking and problem solving skills

235

Account Coordinator Resume Examples & Samples

Learn about Edelman’s various capabilities and contribute ideas when appropriate about how to improve them and develop new capabilities
Aid in the implementation of new capabilities
Stay up to date with emerging technologies and trends

236

Account Coordinator Resume Examples & Samples

Understand client goals and objectives to propose creative and strategic media plans
Create media plans that meet customer needs and maximize revenue
Develop sales presentations based on the proposed strategy
Complete and fulfil requests for proposal’s (RFPs)
Process insertion orders and billing requests
Coordinate with Sales and Account Managers on development of renewal strategies based on client/program insights
Ensure the Sales team receives the highest level of internal customer service
Work closely with the Planning Leader to drive company-wide goals and improve operational sales process
Provide screenshots for client campaign launches and and assist AM’s in daily basis needs from the area
Collaborate in the reconciliation of monthly billing with Finance Requirements
At least 2 years’ of digital experience in digital media planning
Written and Spoken fluency in both Spanish and English is mandatory
Studies related to advertising will be highly valued
Able to multi-task in a fast paced environment
Well-organized and excellent attention to detail

237

Account Coordinator Resume Examples & Samples

Responds to requests for Sales Order generation
Responds to requests for any update of the above
Executes quality control checks of the entries in SAP system
Archiving of contracts / purchase orders
Communication with controlling and billing in connection with contracts and reports
Data administration in CRM in connection with projects and contracts
Creates and maintains successful relationship with other Finance departments and with Production Services, Business Partner Management and Solution Delivery
Works in accordance with the ITS Process where applicable and contributes to the development of a more complete and effective Order Management process
The role does not have any directly reporting employees
Attention to detail, proactive, communicative
MS Office skills, willingness to acquire SAP knowledge
Fluent English both written and spoken
Typically minimum 1 year experience in sales
Finance oriented business experience
Higher or further education is an advantage

238

Account Coordinator Resume Examples & Samples

High School Diploma required; some college preferred
Proven attention to detail, excellent written and oral communication skills, systems acumen and supply change knowledge
Minimum of 3 years Customer Service experience

239

Account Coordinator Resume Examples & Samples

Under minimal supervision provides direct instruction and supervision to junior Field Engineers on day-to-day well site work and activities
Provides advice and direction to external customer and third-party well site colleagues as appropriate
Provides resolution to a diverse scope and range of complex problems at the well site where analysis of data requires having a broad knowledge of the product line's tool(s)and/or service(s)
Work is evaluated upon completion by a Field Supervisor (where appropriate), local Operations Management and the external Customer to ensure objectives have been met
Acts as a project leader and mentors junior field engineers
Expected to maintain frequent intra-organizational and external customer contacts with a high degree of professionalism
Executes other related duties as assigned
Conducts all business activities in accordance with Baker Hughes HSE policies, Legal Compliance requirements and Baker Hughes Core Values
Bachelor's Degree in Engineering
3+ years’ experience in Artificial Lift
Skilled level knowledge of two or more product lines and proper application of tools
Thorough understanding of down hole hydraulics and rig operations
Proficient use of computer based programs related to application of products

240

Account Coordinator Resume Examples & Samples

Develop a positive relationship with customers through proactive contact
Act as the liaison between the customer and Cardtronics
Maintain accurate customer records
Investigate and resolve merchant issues
Perform tasks such as surcharge changes, bank account changes, establish customer web portal access and other merchant support functions as requested
Review and analyze data to maintain ATM uptime
Call inactive zero transactions locations to resolve any issues
Prepare and process Cardlink documents and CORE events as required
Effectively work with different departments to resolve merchant issues
Achieve productivity goals and deadlines
Ensure high standards of customer service are reached
Access opportunities and offer suggestions for process improvement to management
High school diploma required, associate or bachelor’s degree preferred
Call center customer service experience required
Clerical and administrative support experience preferred
Effective communication skills, both written and oral
Ability to work in a fast paced environment to meet productivity goals while concurrently providing superior quality service
Ability to effectively work with others
Individuals must be able to demonstrate their ability to handle multiple tasks and prioritize assignments
Successfully pass all applicable background and screening tests

241

Account Coordinator Resume Examples & Samples

Partner with Account Management to create customized audience targeting solutions based on client discovery and marketing objectives
Partner with Account Managers to deliver a positive customer experience
Provide support on customer requests and customer deliverables
Coordinate with vendors and internal teams on product delivery
Assist in updating internal reporting tools and dashboards used by key stakeholders for business decisions
0-1 year professional experience; online advertising experience a plus
Strong Microsoft Word, Excel and Powerpoint skills a must
Excellent written, verbal communication and listening skills
Excellent organizational skills and extremely detail-oriented; must be able to prioritize and meet deadlines in a fast paced sales environment
Ability to adapt to changing priorities and requirements, including the ability to multi-task
Demonstrated ability to achieve results both independently and as part of a team
Great work ethic; must be self-motivated and able to take the initiative to get the job done

242

Account Coordinator Resume Examples & Samples

Support new client roll out efforts in collaboration with sales and operations
Maintain high level of customer service and relationship management support
Act as day-to-day liaison with existing and new clients through on-going follow up
Maintaining documents such as Annual Client Calendar, Forecast, and Pipeline, E-Letter, Client List
Interface with tech team in an effort to resolve customer issues and provide input on potential improvements
Track and monitor customer payments, following up in delinquency situations

243

Account Coordinator Resume Examples & Samples

Typically assigned to accounts having less complex needs with no renewal goals associated with assigned accounts
Under direction of more senior staff, provides administrative support to an assigned group of clients
Generally requires assistance when resolving more complex problems
Day-to-day client contacts are generally mid- or lower-level client staff and contact with clients
Responds to client questions and maintains a log of conversations
Evaluates all proposals to include in spreadsheets
Prepares renewals and client information presentations and assists in preparing RFP responses
May provide guidance and direction to Customer Service Reps or administrative support

244

Account Coordinator Resume Examples & Samples

Win market share through building a strong customer base
Work with engineering team to develop technically sound, competitive bid packages
Deliver technical presentations to potential and existing clients to build business
Responsible for initial concept and technical feasibility of project scopes
Participate in contract and commercial negotiations
Work closely with operations to ensure sales commitments can be met
Set and meet monthly/quarterly and annual sales targets
Actively promote new products and services including strategic initiatives, marketing plans, target, lists, risk analysis, etc
Gather, record and maintain competitive information
Actively participate in sales meetings, budget process and other associated meetings
Develop strategic marketing plan for sales region
Other related duties as assigned by management
3-5 years related technical sales experience in the oil and gas industry
Technical knowledge of appropriate company products/application and services to customer requirements and competitive market in the scope of responsibility
Ability to build relationships through strong communication, interpersonal, and presentation skills
Self-motivated and take initiative attitude
Good personal discipline, planning and organizational skills
Available to travel to cover large sales region
Process and Pipeline chemical cleaning, nitrogen, pipeline pigging, and decontamination experience is a preferred asset
Bilingual in English and French - Professional proficiency in French is a requirement
Working toward or have obtained Certified Engineering Technologist (CET) or Professional Engineer (PEO) registration
Experience and/or knowledge of process services such as Nitrogen purging and Nitrogen helium testing would be considered an asset

245

Account Coordinator Resume Examples & Samples

Schedule installations, exchanges, parts buy-backs or removals of equipment or other assets using Coca-Cola information systems, supplier networks and agent contacts in order to meet customer expectations
Research and resolve issues for customers, business partners and Company associates in order to expedite service, installations or orders using information systems (e.g., CCNA systems, FedEx or UPS databases)
Software Applications: Knowledge and use of technical software applications appropriate to the specific work activities (e.g., basic Company applications, SAP, DBS, MRP, OPS, JDEdwards, Service Source, MRP II, Red Desk, Central Service, S2000, ICS, FET, Mobile Source, Norand, FAPDRP, Internet)
Account Management: Knowledge of CCNA Customer Base and Account Structure, and how they are managed and serviced. Ability to match CCNA products and services to the needs of Account Management and their customers. Knowledge of account stewardship techniques: Knowledge of customer requirements and business plans to ensure continuity of supply. Ability to develop partnerships with customers that benefit CCNA and the customer
Customer Communication Center: Knowledge of the Customer Communication Center software systems, capabilities and processes
Equipment Installation Requirements: Knowledge of equipment installation requirements (e.g., electrical power, water, drain, airflow, space requirements). Knowledge and application of dispensing equipment installation principles
CCNA Business Systems Knowledge: Knowledge of the structure, strategies, major initiatives, culture, policies and procedures of the organization. In-depth knowledge of supply chain functions (Customer Communication Center, Supply Management, Field Service, Manufacturing, Distribution). Knowledge of internal and external forces that influence the organization and its customers. Ability to clarify the role and processes of Corporate, Fountain, Minute Maid, Bottlers and Suppliers and how they interface with one another
Information Systems: Knowledge and use of existing CCNA Technical Information Systems (e.g., JDE, DBS, SAP, Intranet) to generate necessary data. Ability to access, analyze and utilize information in a manner that adds value to the organization. Ability to propose system enhancements based on business needs
Trademarks and Brands: Knowledge of CCNA Trademarks and Brands. Demonstrates an understanding of the obligation to protect and enhance Company trademarks
CCNA Processes: Knowledge of CCNA processes (e.g., fulfillment, settlement and purchase orders). Knowledge of specific supply chain process design standards and operating methods (e.g., packaging equipment, service and installation, order management). Knowledge of the impact, interdependencies and relationships that each function within the supply chain has on each of the other functions
Bottler Knowledge: Knowledge of CCNA Bottling systems' capabilities (e.g., manufacturing, distribution and repair of fountain equipment, service and installation). Knowledge of the Bottler service infrastructure as it relates to installation equipment. Knowledge of Bottlers' business models, economics and organizational structures

246

Account Coordinator Resume Examples & Samples

Interact with various internal departments and external constituencies on behalf of SGPTV and clients
Maintain and monitor communications with PBS, production units (both WGBH-based teams and outside producers), PBSd, Station Relations, National Marketing, Educational Outreach, and others
Two to four years experience in related fields (marketing, media, agency work, client relationships, business development) is required
Candidates must have extremely strong written and verbal communication skills, be a confident public speaker, pay high attention to detail, and be a well-organized time-manager of multiple projects with various, often last-minute deadlines
Must possess strong interpersonal skills, the ability to exercise good judgment under pressure, and exhibit poise and professionalism when communicating with executives
Experience working in a corporate setting and/or a client-focused environment
Familiarity with media metrics, analysis and other systems a plus (ie; Nielsen, Salesforce, etc)
Proficient with Macintosh systems, and experience with Microsoft Word, Outlook, Excel and Powerpoint applications. Familiarity with InDesign and Photoshop
Accomplished navigator of social media platforms such as Facebook and Twitter

247

Account Coordinator Resume Examples & Samples

Maintain optimal balance between customer’s ability and willingness to repay account balance, with the objective of minimizing write-offs. Maintain adequate cash flow by requiring prompt payment from customers and prompt resolution of customer disputes and balances in arrears
Works closely with Customers – making credit / collection calls. Strong customer service skills required. Assists customers with account reconciliation, invoicing and shipping questions and/or problems. To do this, the Credit and Collection Analyst should possess a strong understanding of system and departmental procedures and processing as well as fundamental accounting, credit and collection practices
Monitor customer-paying habits and resolve past due balances through diligent and consistently applied collection efforts
Ability to reconcile customer accounts, resolving outstanding deductions or chargebacks
If additional and / or amended terms are required, the Analyst may have active participation in the customer negotiations, under limited supervision. The Analyst reviews the customer account in accordance with
Provide management with timely reports on status of receivable portfolio for customers within Credit Collection Analyst territory
Update projects/customer account files
Prepare and distribute monthly reports
Work within computer software systems for processing and analysis, report writing, and letter writing along with supporting company procedures
Assist financial staff
High School diploma or equivalent with 3 - 5+ years of experience in accounting related field ((A/R, A/P, Collections, etc.) OR Bachelor's degree, preferably in Accounting, Finance or related
SAP experience or other accounting software system experience
Prior customer service experience
MS Office skills, including strong Excel skills

248

Account Coordinator Resume Examples & Samples

Bachelor’s Degree or equivalent Technical experience
2+ year of experience in artificial lift
Bachelor’s degree preferred (business, engineering, or sciences area)
2+ Years of sales, inside sales, or sales support experience

249

Account Coordinator Resume Examples & Samples

Maintains and service target account
Has some direct field responsibilities: Pump installation and pull
2+ Years of Inside Sales or Sales Support experience or equivalent
Technical aptitude and ability
Potential travel to well sites, requiring working in the dirt/field, steel toe boots, and related HSE/PPE attire

250

Account Coordinator Resume Examples & Samples

Responds to field sales and customer channel inquiries including price, lead time, selling policy in a manner consistent with established division profit, sales, and customer satisfaction objectives
Provides solutions and alternatives to customers to meet their shipment needs
Provides direction and solutions to other departments on process improvements
Acts as focus for field and customers in dealing with functional departments, i.e., engineering, manufacturing, marketing, logistics, and demand planning
Coordinates order management functions including order entry, expediting, processing, maintenance, and status
Acts as troubleshooter for all problems related to the sales order process
Trains peers and customers as appropriate
Serves on special teams and projects to enhance team performance
Works with appropriate finance teams to resolve customer credit requests
Assists with managing domestic and international orders
Manages EDI transactions and related order management activities for designated customers
Assists customers with freight claims
Minimum of 1 year of customer service experience
No relocation is being provided. Candidates must reside within a 50 mile radius of the Arden, NC facility
Bachelor’s Degree in Business Administration from an accredited institution
Minimum 5 years of phone customer service experience
Experience using Excel to analyze data
Proficient with computer and software tools – including Microsoft Office: Word, Excel and Access
Experience supporting technical products
Ability to quickly adapt to change and successfully manage urgent/high priority requests
Ability to interpret, understand and process customer order requirements
Ability to demonstrate attention to detail, and focus on customer satisfaction
Ability to work independently and in a team environment; to communicate articulately, confidently, and professionally across many organizational levels and functions; and effectively build rapport with stakeholders
Ability to demonstrate general product knowledge for all Power Quality related products
Ability to multi-task and manage multiple processes simultaneously from answering customer telephone calls and emails to performing other tasks
Ability to demonstrate proficiency in multiple support software systems (i.e. SAP, EDI, etc.)
Ability to understand and enforce pricing requirements for products

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Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

Account Coordinator Resume Examples & Samples

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