Group Sales Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the group sales job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

MW
M Wiza
Maryam
Wiza
37502 Onie Fall
Los Angeles
CA
+1 (555) 874 6263
37502 Onie Fall
Los Angeles
CA
Phone
p +1 (555) 874 6263
Experience Experience
06/2014 present
Dallas, TX
Manager, Group Sales
Dallas, TX
Manager, Group Sales
06/2014 present
Dallas, TX
Manager, Group Sales
06/2014 present
  • Recognize and reward extraordinary performance; give feedback and develop performance improvement plans for underperforming employees
  • Communicate performance goals (sales, customer, people, and event goals) to Sales Managers and provide coaching to behaviors that help achieve those goals
  • Regularly evaluate inventory performance and develop strategies for improvement
  • Serve as manager-in-charge of the store and assume General Manager duties as requested
  • Assist the Sales Manager with the selection, on-boarding, and coaching of the Sales teams
  • Assist the GM with the creation of the store’s annual strategic plan focusing on customer and associate development strategies and actions
  • Assist the Directors of Sales with development of marketing plan especially as it relates to the group market
06/2009 04/2014
San Francisco, CA
Group Sales Manager
San Francisco, CA
Group Sales Manager
06/2009 04/2014
San Francisco, CA
Group Sales Manager
06/2009 04/2014
  • Create and develop ongoing promotions for Key Corporate and Development accounts
  • Work with Director of Sales and Director of Revenue Management in creating and establishing sales action plans
  • Work with Director of Sales and Director of Revenue Management in establishing monthly transient forecast
  • Perform other duties as requested by management
  • Develop networking opportunities through active participation in community and professional associations, activities and events
  • Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals
  • Effectively manages and develops relationships with key internal and external stakeholders
02/2003 04/2009
San Francisco, CA
Group Sales Coordinator
San Francisco, CA
Group Sales Coordinator
02/2003 04/2009
San Francisco, CA
Group Sales Coordinator
02/2003 04/2009
  • Facilitate group arrival process
  • Respond to tour inquiries via phone and email
  • Sell adult group tours to Tour Operators, Garden Clubs, and other related organizations
  • Provide exemplary customer service to group over the phone, email, and onsite
  • Enter reservations, generate confirmations, and fulfill group ticketing
  • Schedule and confirm Tour Guides
  • Prepare weekly, bi-weekly and monthly group sales reports as requested
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Kaplan University
Bachelor’s Degree in Business Administration
Skills Skills
  • Ability to insert self intentionally into teachable moments
  • Basic knowledge of hotel operations
  • Mature, with good judgment, detailed oriented, friendly and responsible
  • Ability to multi-task, with strong organizational and time management skills
  • Ability to prioritize and organize work assignments
  • Able to problem solve and work independently
  • Ability to communicates clear and specific expectations, creates structure
  • Excellent written and oral communication skills
  • Ability to research new business opportunities then connect via phone and in person
  • Cultivates a team of Sales and Service Professionals
Create a Resume
1

Group Sales Devlopment & Integration Specialist Resume Examples & Samples

  • Qualify inbound group sales leads by providing information regarding Disney products and services
  • Build relationships with internal partners and external clients
  • Provide outstanding Guest Service
  • Demonstrated strong negotiating and influencing abilities
  • Demonstrated computer system knowledge of Siebel, DREAMS, DSCS, Avail, Business Objects
2

Manager, Group Sales Resume Examples & Samples

  • Continuously recruit, select, hire and on-board the best talent
  • Ensure the on-boarding of new Sales Consultants is consistent; certify all Sales Consultants in role
  • Communicate performance goals (sales, customer, people, and event goals) to Sales Managers and provide coaching to behaviors that help achieve those goals
  • Manage expense and payroll budgets to plan for areas of responsibility; review store profit and loss statements
  • Develop a clear talent and succession plan for the store ensuring the retention of key talent
  • Assist the GM with the creation of the store’s annual strategic plan focusing on customer and associate development strategies and actions
  • Communicate assortment requests and merchandising information to Group Business Manager
  • Assist the Sales Manager with the selection, on-boarding, and coaching of the Sales teams
  • Prepare and analyze weekly, monthly and YTD store merchandising, inventory, and scheduling performance
  • Review and action Customer and Employee Voice scores
  • 4-6 years experience in a similar capacity; of which 2-3 years in a supervisory capacity with accountability for managing managers
  • Proven track record of exceeding sales and profit targets; driver of results through people
3

Disney Event Group Sales Manager Resume Examples & Samples

  • Understand a Client’s needs, and effectively communicate possible solutions to Clients
  • Practice positive and effective partnering skills with other “Value Chain Partners” at Disney
  • 5 Years of experience in the entertainment, meetings or events field, Bachelors Degree, 3 Years experience in sales or sales related positions
  • Prior Disney Experience
4

Oem Solutions Group Sales Engineer California Preferrably San Francisco Resume Examples & Samples

  • Analyze client needs and design/scope solutions accordingly as well as assisting in responding to RFPs
  • Act as primary point of escalation of technical issues for the Sales team in which you support and provide training and guidance to sales department
  • Be a subject matter expert for servers, storage, networking or enterprise software to all teams within Dell
5

Group Sales Manager Mid-west Region Resume Examples & Samples

  • Build and strengthen relationships with existing and new customers through sales calls, entertainment, Tradeshows, etc
  • Work collaboratively with Marriott’s Global Sales Offices and Vail Resorts Global Sales Office to secure group business
  • Partner with the operations team to conduct site inspections that focus on the customer’s needs and highlight the key features of the property
  • Work with the sales, revenue management and property leadership team to close the best opportunities base on market conditions and hotel needs
  • Achieve and/or exceed individual revenue and room night goals
6

Group Sales Coordinator Resume Examples & Samples

  • Facilitate group arrival process
  • Respond to tour inquiries via phone and email
  • Sell adult group tours to Tour Operators, Garden Clubs, and other related organizations
  • Provide exemplary customer service to group over the phone, email, and onsite
  • Enter reservations, generate confirmations, and fulfill group ticketing
  • Schedule and confirm Tour Guides
  • Prepare weekly, bi-weekly and monthly group sales reports as requested
  • Assist with financial operations including budget, payroll, expenses, and reports
  • Responsible for payment processing and deposits. As needed, follow-up on and resolve issues
  • Oversee dining events and children's birthday parties
  • Collaborate with various departments in the Garden for event set-ups, planning and execution
  • Outbound sales and/or cold calling initiatives to past visitors and potential groups
7

Group Sales Manager Resume Examples & Samples

  • College Degree - hospitality related or sales would be ideal
  • Group Sales Experience in hotel, catering, or wedding planner background - required
  • Strong skills in core Microsoft applications. Experience working in a database platform, and catering/hotel PMS system. Delphi, SalesForce, and LMS experience would be a bonus
  • Strong communication & writing skills, ability to build relationships with key partners
  • Ability to ski and drive company vehicles is required to successfully sell to these market segments. Must be able to travel in and out of state as needed
  • Outgoing, knowledge of F&B and event planning.- preferred
8

Group Sales & Docent Program Assistant Resume Examples & Samples

  • Research and conduct outreach to prospective group tour leaders and tourism professionals
  • Assist in the execution of the group tour strategic marketing plan
  • Assist in marketing the group tour program and creating marketing materials (including but not limited to sales missions)
  • Book tour groups
  • Assist Group Sales and Docent Manager in greeting and acting as liaison to tour groups
  • Assist in the floor management of group tours, greeting and checking in several groups on a daily basis
  • Assist in the distribution, collection, and maintenance of tour guide audio system
  • Assist the management of group tour administration including, but not limited to entering the bookings into the Historical Society’s admissions software, sending out confirmation letters and pre-visit materials to group leaders, processing deposits and final payments, making 48-hour advance confirmation calls, following up with groups on late deposits, following up with groups after their visit
  • Assist in the administration, training, and evaluation of the institution’s docent volunteers
  • Assist in managing docent scheduling and coordinating docent evaluations
  • Maintaining and adding to the docent website
  • Other duties as needed
  • Exceptional interpersonal, communication, and time management skills; ability to interface effectively with the public on a day-to-day basis and demonstrate exceptional problem-solving skills
  • Must be comfortable working with and speaking in front of large groups
  • Excellent writer
  • Excellent social media skills
  • Excellent computer skills including Microsoft Office and Google Docs
  • Interest in/knowledge of American history and art history a big plus
  • Must be available to occasionally work nights and weekends
9

Group Sales Representatives Resume Examples & Samples

  • Service, maintain and grow existing accounts to maximize sales revenue
  • Establish new accounts through comprehensive research and prospecting of designated market and territory by phone calls, in-person visits and presentations
  • Promote, sell and secure orders
  • Input all sales activities in account management system to facilitate and monitor tracking and reports
  • Participate in tradeshows and industry events as needed
  • Meet and greet group leaders and clients on arrival as needed during concert hours (including some evening and, occasionally, Saturday performances.)
  • Miscellaneous duties as required
10

Equity Group Sales Person Resume Examples & Samples

  • Represent and protect trade orders for a customer during the trade cycle
  • Provide accurate and timely dissemination of news and trading flows
  • Motivation to continue to build and differentiate our offering from our competition
  • Ability to excel in a team environment to provide seamless support to clients
  • Fundamental and Technical understanding of market dynamics
  • Comprehensive understanding of the industry regulations
  • Effective decision-making skills
  • Minimum 3-5 years Prior Institutional Trading Experience,
  • Licenses: 7, 63, 55
11

Group Sales Manager Ready to Wear Resume Examples & Samples

  • Ability to communicates clear and specific expectations, creates structure
  • Demonstrates positive attitude with a leadership presence
  • Role models expectations by working side by side with team to ensure comfort, understanding and confidence
  • Recognizes progress and celebrates achievement, champions process
12

Digital Marketing Manager, Edu Group Sales Resume Examples & Samples

  • Work closely with the Corporate and Education Marketing Manager(s) to effectively grow the EDU Group business by developing and executing marketing campaigns that support department-wide goals
  • Effectively leverage and optimize internal digital marketing resources and groups, including modeling registered user and subscriber databases, NYTimes.com, and relationships established with other business units (e.g., NYTSyn, Advertising, New Services) to grow EDU Group business and support external sales team(s) goals nationwide
  • Forecast for and work within an established budget to identify and execute various external marketing campaigns, including events, digital and print advertising, email lists, partnerships and social media, to acquire qualified leads and promote EDU Group access to target markets
  • Collaborate with various cross-functional departments including product, technology, consumer marketing, customer insights, creative services and marketing operations to successfully execute all details of marketing campaigns on time and in budget
  • Collaborate with external sales team(s) to understand goals and challenges in the sales process; work to optimize marketing processes to support sales cycle and optimize conversion
  • Suggest and implement strategies for retention and grow engagement on NYTimes.com with current Group Sub, Site License, Digital & Group Pass clients
  • Track and report on campaign performance and analyze sales, conversion, and retention to understand effectiveness and ROI; provide recommended courses of action
  • Coordinate with internal and external resources and stakeholders across all business units: Marketing, Events, Procurement, Product, Marketing Operations, Research, Finance, IT; attend all relevant meetings
13

Disney Event Group Sales Manager Resume Examples & Samples

  • Working with the owners (Resort Sales and Convention Services) of each opportunity to effectively interview our guest and develop full “Discovery” on their wants and needs
  • Have a passion for understanding a Client’s needs, and effectively communicate possible solutions to Clients
  • 5 Years of experience in the entertainment, meetings or events field
  • Demonstrated computer proficiency within a Windows environment & willingness to learn new software applications
  • Demonstrated strong written, verbal communication & presentation skills
  • Proven goal oriented with demonstrated budget and scheduling management skills
  • Ability to be flexible with work schedule, including evening, weekends and holidays
  • Ability to establish a good rapport internal and external guests
  • Ability to meet all agreed upon deadlines
  • Demonstrate strong networking & partnering skills
  • Demonstrated strong proofreading skills
  • Demonstrated strong Guest Services skills
  • Proven social skills/cultural sensitivity/diversity. Anticipates and prepares for situations
  • Minimum 2 year sales related experience
  • Prior Disney experience
14

Group Sales Coordinator Resume Examples & Samples

  • Support the Group Sales account management team
  • Attend events as needed to support sales team
  • Gather detailed information from business leads to pass on to Sales Managers
  • Assist with site tours and setting up site tours with potential clients as needed
  • Assist with proposals and contracts
  • Follow very specific accounting guidelines and assist with setting up and other group billing responsibilities as assigned
  • Organize calendars for team
  • Maintain the integrity of data in Salesforce.com (SF), a web-based sales program and other systems as assigned
  • Pull weekly pace reports and create excel spread sheets for tracking
  • Perform office duties
  • Other duties as assigned by Senior Group Sales Manager
  • Excellent interpersonal and communication skills - required
  • Must be organized and detail oriented - required
  • Must be open to a flexible schedule - available to work nights, weekends and holidays - required
  • Proficiency in Microsoft Office - required
  • Salesforce.com software knowledge - preferred
  • Event planning experience - preferred
15

Account Coordinator Group Sales Resume Examples & Samples

  • Excellence in maintaining positive client relationships
  • C) Communication skills
  • D) Self-motivation
  • Multi-tasking through over-lapping event schedule, activities and functions
  • Interpersonal expertise
  • Ability to address and solve problems, often under duress
  • Ability to operate specific catering, accounting, ticketing and database management systems
  • Entry level position. 1-2 years experience in high-end client service environment, preferably in sports or entertainment field
  • Knowledge of excel, word and Outlook
  • Proven organizational and multi tasking abilities
16

Group Sales Specialist Resume Examples & Samples

  • Prepares proposals, RFP’s, sales contracts and resumes
  • Completes rate negotiations, contract negotiations and collection of deposits with guidance of Sales Leader
  • Administers event follow up and future opportunity inquiries
  • Send invoices, collect payment and issue receipts as needed
  • Communicate frequently with colleagues (ie. Finance, Operations, Planners, etc.)
  • Increases account revenue and/or operating profit contribution by promoting ancillary spend and creating other opportunities for growth. Upsells and makes creative suggestions to clients
  • Maintains an awareness of the competition and market conditions internal and external to the component. Work with neighboring properties for overflow reservations and occasional displacement bookings
  • Responsible for full use of Delphi FDC, including group contracts, reporting, and other
  • Responsible for full use of SMS, including building group blocks, mini-groups, city ledgers, entering rooming lists, release dates, FIT bookings (rooms, activities and meals)
  • Management of accounts within respective deployment to include, direct billing eligibility and reconciliation, scrubbing and netting group blocks, creation of group meal and ancillary activities via BEO’s, posting deposits and final payments
  • Timely response to group email inbox, RFPs, and incoming inquiries
  • High School Education or Equivalent
  • Great communication skills both written and oral
  • Effective sales and presentation skills are also required
17

Day Group Sales Manager Resume Examples & Samples

  • Ensure pull-through of group strategies and partner with the Director of Sales and sales team, to ensure resort attains and grows group revenue objectives as well as Mountain Group Servicing and overall Park City Resort fiscal year initiatives
  • Accountability for achieving group lift ticket and activities revenue goals, as well as line of business goals
  • Strong focus on prospecting for new business and tracking all accounts
  • Ensure focus is on strategic proactive selling and penetrating new accounts to maximize revenues
  • Under the supervision of the Director of Sales, serve as a group sales liaison with key departments such as the Ticket Office, Conference Services, National Sales, Mountain Operations, Vail Resorts Retail, and other internal customers as appropriate
  • Perform all duties as required including meeting annual performance goals, presentations to group, Meet & Greet, etc
  • Create personal SMART plan to insure the success of revenue and LOB goals
  • Travel as needed and represent the property and resort at trade shows and sales calls
  • College degree in Buisiness Administration or related discipline - preferred
  • Ticket/Activity sales, or Hospitality sales experience - preferred
  • Proficiency in Microsoft Office Suite - required
  • SalesForce and RTP software experience - preferred
  • Strong verbal and written communication skills - required
18

Group Sales Operations Incentives Analyst Resume Examples & Samples

  • Bachelor’s Degree in Finance, Accounting or a related field
  • Prior financial reporting experience
  • Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, Access and PowerPoint
  • Previous health insurance industry experience working in a Finance/Accounting department
19

Group Sales & Service Coordinator Resume Examples & Samples

  • Assist Senior Group Sales Manager with the sales process and then take over the hosting of groups at the resort
  • Be the department lead catcher for incoming online and phone group inquiries
  • Work closely with the Office Manager and Coordinator for office coverage and support of entire Group Sales team
  • Plan, prepare and execute multi-activity on mountain events for corporate groups, leisure groups, ski clubs & associations
  • Coordination of menus and beverage selections with client and General Manager &/or Chef for on mountain venues for 3rd party lodging, day groups and additional groups as indicated of the Director of Resort Group Sales
  • Prepare and distribute Banquet Event Orders (BEOs)
  • Coordinate activities and events with on-site operations to ensure effective implementation of clients’ expectations
  • Follow up with client after the program is complete, send thank-you letter and evaluation
  • Develop thorough working knowledge of all VR venues and activities that our office offers to groups
  • Run weekly and monthly pipeline and reconciliation reports
  • Effectively utilizes SalesForce.com for customer contact, trace and file systems. Keeps all information current and updated with client notes and follow up
  • Previous experience in SalesForce.com and Delphi
  • Food and beverage experience
20

Group Sales Manager Resume Examples & Samples

  • Build and strengthen relationships with existing and new customers through sales calls, timely follow up, entertainment, FAM trips, Tradeshows, etc
  • Work collaboratively with NSO and Regional teams to ensure the property needs are being achieved and collaboratively selling all VRME resorts
  • Creatively sell all lines of business for each group opportunity to include Lodging, Food and Beverage, Mountain, Vail Resorts Retail and Colorado Mountain Express
  • Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc. and know how to sell against them
  • Partner with the Service and Operations teams in providing a customer experience that exceeds the customers' expectations
  • Work with the sales team to close the best opportunities base on market conditions and hotel needs
  • Prepares correspondence to customers, internal booking reports and file maintenance when needed
  • Flexible schedule necessary
  • College degree business administration, hotel management, or related discipline preferred. Successful hospitality or sales careers can enhance this
  • At least 2 years of experience in hospitality group sales
  • Proficient Microsoft Office to include Excel, PowerPoint, Word and mobile devises
  • Group Sales experience in the Colorado &/or Midwest markets
  • Experience with Delphi is preferred
21

Sales Manager, Event & Group Sales Resume Examples & Samples

  • Cultivate strong working relationships with convention bureau (LATCB), hotel and DMC partners
  • Identify, develop and maintain key accounts both locally and domestically as well as foster new relationships to exceed revenue goals
  • Identify and generate new sales opportunities and initiatives to drive event sales
  • Develop programs to support convention and group opportunities
  • Increase venue and product awareness within the market place by conducting sales calls, familiarization tours, industry meetings, tradeshows, etc. both locally and domestically
  • Preparing proposals and event budgets, that are geared towards maximizing profit while fulfilling customer needs
  • Identify market trends to supports managements in strategic decision making
  • Continuously expand knowledge of competition to ensure Universal Studios Hollywood’s placement in the marketplace
  • Minimum 7 years experience in Sales
  • Demonstrated track-record of successfully selling and developing event programs
  • Proven success in developing client relationships and managing accounts, specifically with hotels, DMC’s and Convention Bureaus
  • Must be able to travel domestically to conduct sales initiatives
  • Computer skills - Mircosoft Outlook, Word, Excel, Powerpoint
  • Experience with B2B sales and developing new programs to meet the needs of the clients
  • Effective customer service skills with strong organizational and time management skills
  • Proven success in working effectively with team members
22

Group Sales Manager Resume Examples & Samples

  • Being all about the team—You’ll teach, inspire and motivate employees to reach company goals while coaching and developing them so they are ready to take on larger positions
  • Creating an environment centered on making every customer happy by providing amazing customer service
  • Establishing a culture focused on selling fashion while consistently meeting sales, budget and productivity goals
  • Understanding your customers’ needs and partnering with merchants to ensure you have that merchandise on the floor. You’ll also use your merchant eye to ensure the floor is presented in a welcoming and fashionable way
  • Must have led a team of 100+ employees with multiple layers of leadership reporting to you
  • Must have been solely responsible for driving volume of 30 plus million in your current role
  • Are currently in the fashion industry or have been within the last few years and are familiar with store operations
  • Have a successful track record of developing and executing business strategies while meeting or exceeding sales, expense and productivity goals
  • Must be able to deliver results and be familiar with EBIT and P&L
  • Have excellent communication and presentation abilities to represent Nordstrom in the community
  • Want the opportunity where you get in on the ground floor of a company that is expanding in the Canadian market within Canada
23

Account Coordinator Group Sales Resume Examples & Samples

  • Input all food, beverage and bartending requests. Prepare lounge pass orders for FedEx or messenger. Update event “Hot Sheet” to include important event-related information. Interface with building operations to ensure smooth transition from day operation to event operation
  • Address all Lounge client concerns in a timely manner and communicate to Director any feedback
  • Prepare receivables letters and collect outstanding receivables. Communicate “at risk” receivables. Research, prepare and submit Billing Adjustments. Provide requested document support to clients (i.e. credit card receipts, copies of invoices)
  • Prepare, send, modify, and file all Lounge contracts
  • Provide extensive departmental administrative support. Create and update group sales calendars, event allocations, and correspondence. Maintain customer accounts in Ticket Manifest, Lounge account files. Maintain files and archive when necessary. Prepare Lounge rental informational packets
  • Coordinate with internal MSG – Kitchen, Catering, Building Operations, Finance, Box Office – to ensure all Lounge client needs are communicated, implemented and resolved
  • This role will be responsible at times for daily, weekly, monthly internal and external reports
  • Management Skills
24

Director, Group Sales & Marketing Resume Examples & Samples

  • Drive multi-market, multi-platform New Business utilizing the Tribune Broadcasting footprint
  • Achieving Revenue Budgets from accountability standards to performance metrics and cultivating strategic partnerships with your clients
  • Having a clear vision and strategy in identifying qualified targets
  • Work with Marketing Director, Planners, & Coordinators to execute a plan and build a positive sales reputation within our industry, one based on service, integrity and growth
  • Work with production to ensure creative process and execution is seamless and smooth for all parties involved
  • Experience in developing and executing deals across multi –platform & multi-market directly with clients. Tribune Broadcasting owns 42 Television stations covering 44% of US TV HH’s, related websites, Superstation/Cable
  • The ability to articulate all deal points in a clear and concise manner to client and agency decision makers, as well as internal constituents, is critical
  • College degree in Marketing and or Business
  • Minimum five plus years of media sales or marketing focusing on client direct relationships and a successful track record of custom sales success
  • Understanding of Advertising Agency departments
25

Equity Group Sales Resume Examples & Samples

  • A thorough understanding of the research product and the ability to deliver and monetize a synchronized product to clients
  • Ability to prioritize client orders/ requests in a fast paced dynamic environment
  • Operate in a team environment and provide seamless support to clients
  • Ability to work with senior management to produce short/long-term strategic plans
26

Service Coordinator for Breckenridge Group Sales Resume Examples & Samples

  • Accurately manage all sales communication with clients including written proposals, group contracts and site tour preparation (including packet/gift)
  • Process all group contracts within established procedures making certain appropriate communication to client and all departments is properly routed
  • Ensure that all receptionist duties and all incoming telephone calls are handled in compliance with established procedures
  • Act as Delphi key operator working through all Delphi functions and issues with communication and coordination of resolution as necessary
  • Assist Sales Managers with responding to clients, coordinating sales calls, email and direct mail communication, planning coordination and communication of site visits, FAMs and other sales activity
  • Maintain sales and distribution lists
  • Run, maintain and track regular weekly sales reports and support sales managers with research data through delphi and market vision reports (DTR, sales activity, Market Metrix, lost and turndown, etc)
  • Maintain the Sales Drive to insure continually updated and organized appropriately
  • Responsible for being lead catcher on designated days
  • Provide administrative support to Director of Sales and Sales Manager by including but not limited to ordering, creating and presenting gift cards, thank you notes, creating comp approval forms, tracking inter-resort referrals and updating IPads
  • Receive and properly distribute all incoming leads to appropriate Sales Managers. Enter all leads into Delphi for Sales Managers
  • Ensure that incoming, outgoing and interdepartmental mail is properly handled
  • Support Catering and Sales by creating and sending invoices/management, handling amenities, entering commissions, updating Delphi, book comp room nights and manage paperwork for wedding groups
  • Create and maintain daily reports (DTR), weekly reports (sales activity, Market Metrix)
  • Ensure accuracy and maintenance of sales files and coordinate and execute monthly file audits with archive procedures as necessary
  • Responsible for booking comp rooms and managing paperwork for weddings
  • Create sales kits, manage inventory and re-order as needed
  • Create and send invoices/ management payments, handle amenities, enter commissions and update Delphi Actuals on F&B for Catering Sales
27

Group Sales Specialist Resume Examples & Samples

  • Experience with direct client contact
  • Knowledge of MSG Sports properties and a sincere and educated interest in sports/entertainment
  • Abillity to multi-task, prioritize assignments and manage workload in a highly urgent environment
  • Excellent communication and organizational skills with the ability to develop creative ideas to increase revenues
  • Motivated sales professional with a positive and resilient attitude and ability to develop strong relationships with clients that encourage sales
  • Computer proficiency required
  • Must be flexible to work evenings and weekends as required
28

Group Sales Manager Resume Examples & Samples

  • Provide a one-stop-shop buying experience for the group client, representing the Vail Signature Collection properties and the entire Vail portfolio of offerings
  • Uncover program needs throughout the sales process and upsell Vail Resorts offerings to include: on-mountain dining, Colorado Mountain Express, Vail Resorts Retail, Epic Discovery at Adventure Ridge, skiing and winter activities
  • Work collaboratively with fellow sales team members. Proactively contribute to the success of the team and foster a positive, and productive work environment
  • Network within the meetings and conventions community to expand customer base for future group business opportunities
  • Take accounts from solicitation to signed contract using strong sales skills, creating compelling customer-centric proposals, and targeted negotiation and closing skills
  • Work collaboratively with fellow sales team members proactively contributing to the success of the team, fostering a positive and productive environment that is fun and maximizes business for the resort
  • Work with Sales Director, revenue management and property leadership team to close the best opportunities base on market conditions and hotel needs
  • Work collaboratively and proactively as a member of a Regional Team(s) to grow new business for Vail and all Vail Resorts mountain destinations
  • Work closely with the Vail Events team to ensure complete, accurate and timely turnover of definite programs, ensuring service excellence and the continued sale of add on components
  • Achieve and/or exceed individual revenue and room night goals, all line of business team goals and regional team goals
  • Develops effective, measurable sales plans/actions based on prime time and need times for the hotel
29

Group Sales Coordinator Resume Examples & Samples

  • Assist Senior Group Sales Manager and Catering Sales Managers with the sales process and provide onsite support at the resort
  • Responsible for cross and up-selling activities as well as food and beverage products to maximize revenue and enhance the group experience
  • Prepare and distribute Contracts, Banquet Event Orders (BEOs) and Resumes
  • Maintain healthy communication relationship with on mountain restaurant managers, chefs, internal VR departments, the BTO and local lodging partners
  • Prepare final billing for all on-mountain charges
  • Assist in planning of FAM tours and client events
  • Effectively utilizes SalesForce.com and Delphi for customer contact, trace and file systems and keeps all information current and updated with client notes and follow up
  • Related College degree
  • At least 2 years of previous guest service experience
  • Knowledge of all Breckenridge on mountain venues from capacity requirements to menus, policies and logistics
30

Group Sales Director Resume Examples & Samples

  • Lead the 65-strong UK and US sales force, motivating the team to deliver against stretching targets and accelerate growth
  • Develop the sales organisation: continually reviewing structures and processes to ensure the function is positioned to maximise successes
  • Continue developing XpertHR’s value-based selling approach and culture
  • Using, interpreting and analysing data to review past performance and identify risks and opportunities in the short, medium and long term
  • Key contribution to future product and service developments, particularly the go-to-market strategy – sales approach, pricing etc
  • Builds long term relationships with our largest customers, and coaches senior sales people in complex, high value sales
  • Exploit current CRM systems and processes in order to build high quality data, which provides strong customer insight and enables us to maximise value from customers
  • Key member of the XpertHR Senior Leadership Team, and contributor to overall business management
  • Outstanding commercial awareness and acumen
  • Passion for the customer is a must. You will foster a culture of creating strong, long term relationships with key customers
  • Outstanding ability to listen – must be able to listen and seek to understand the challenges and opportunities emerging from feedback from internal and external customers
  • Strong decision-making capabilities. Must be analytical – able to drive strong logic through all activities, especially when developing processes, and use data to help drive decision making
31

Distribution & Channel Manager APJ New Technology Group Sales Resume Examples & Samples

  • Bachelor of Science and/or Advanced Business Degree
  • 5+ years minimum technical industry sales and marketing experience
  • 5+ years distribution and channel sales experience at increasing levels of responsibility
  • Experience managing matrixed teams
  • Experience successfully implementing transformational global business programs that drive revenue
32

Head of Intra Group Sales Americas Resume Examples & Samples

  • The position reports to the Regional Head of Wealth Management; as such the role is highly visible to Senior Group Executive management
  • Review available Wealth and Premier strategies to ensure HSBC retains advantage in a highly competitive market and environment
  • Minimum of ten years proven, progressive and broad-based Premier and Wealth Management and/or Global Banking and Markets sales experience or equivalent, including strong business development focus and proven market experience with direct profit responsibility or equivalent, regional/global track record preferred. Strong background in financial services, particularly financial product retailing to affluent customers via multiple distribution channels or equivalent
  • Minimum of a Bachelors degree in business, finance, related field or equivalent experience
  • Strong sales management, project management, leadership, lateral thinking, interpersonal, persuasion, communications, decision-making, analytical, team building and negotiations skills
  • Extensive knowledge of regional/global Wealth and Premier product development, strategy development and proposition formation
  • Strong analytical and consulting experience
  • Ability to challenge and coach upwards, horizontally as well as lead high performing teams
  • Ability to work on multiple, complex programs and initiatives simultaneously
  • Deep understanding of talent management and development
33

Renewal Specialist, Small Group Sales Resume Examples & Samples

  • Provide renewal rate relief for groups <100 through negotiations with underwriting and generating plan options. #LI-MB1
  • Proactively identify Add Issue opportunities for groups <100 by generating Business Objects reports and other strategies developed in collaboration with Sales Reps, and generate quotes using CPS or Non CPS applications. Follow up with Producer/Assistant regarding Renewal/Add Issue status; engage Sales Rep as needed to help close the sale
  • Review Experience Reports with Sales Reps for groups with <100 lives; Package/deliver appropriate reports based on Sales Representative’s authorization; Understand, interpret and clearly communicate renewal rates, options and Add Issue quotes to the Producer/Assistant
  • Support Account Manager by generating quotes for plan options and Add Issues for 100+ groups using CPS and Non CPS applications according to the Account Manager’s direction
  • Deliver renewals to the Producer/Assistant/Planholder via email or mail for groups with less than 100 lives. Send misdirected or revised renewal letters to Producer, etc. Verify producer addresses in Siebel Toolkit and update the GAND system as needed. Identify, generate, and release appropriate reports in the GCRS package
  • Serve as Subject Matter Expert on various Guardian systems (Siebel, CPS, Phoenix, etc.) capabilities, Products, and workflow procedures
  • As needed, perform the duties specified in the Sales Support Associate 1 and Sales Support II positions
  • Keep others informed
  • Planning and organizational skills, mult-tasking
  • Take personal accountability
  • Proven strong mathematical aptitude/analytical skills
  • Goal Oriented – meets Add Issue/persistency goals, etc
  • Computer proficiency in lotus notes, MS Access, Excel, Word and PowerPoint, Siebel, CPS, Zeus, Phoenix, Business Objects, etc
  • Solid knowledge of group insurance, products, contracts, and services
  • 3 to 5 years industry experience preferably in a sales environment
  • Demonstrated success in servicing Producer/Assistants/Customers
34

Director, Group Sales & Service Msge Resume Examples & Samples

  • Develops all strategic sales plans for MSGE properties for Group Sales ticket efforts. Assists on Team Sales effort with recommendations, trends and support
  • Ensure sellers communicate brand identity of key properties, timeliness and ROI reporting for all sales tactics
  • Foster positive, collaborative working relationships with Marketing team, Box offices and across entire Sales/Service COE
  • Maintain detailed budgeting records by event and for sales operation
  • Develop new ideas and methods to improve Dept. operation
  • Hands-on, direct and consistent experience supervising large sales staff with multiple, overlapping priorities
  • Proven track record of sales goal achievement along with implemented improvements to past operations resulting in increased revenues
  • New York Marketplace Knowledge preferred
  • MBA not required, but preferred
  • Strong leadership skills - ability to manage multiple projects simultaneously across a diverse team
  • Creativity and resourcefulness
  • Technical/Functional Competencies
  • Financial aptitude and Data analysis: P&L understanding, sales analysis and trending modeling, research processes, ticket sales patterns, demographics
  • Business writing skills
  • Problem solving/negotiation
35

Group Sales Specialist MSG Entertainment Resume Examples & Samples

  • Proactive sales roles focused around maximizing sales revenues for MSGE events, specifically RCCS, NYS, family shows and venue tours
  • Use sales experience to engage prospects and make strong recommendations based on individual client needs and goals
  • Find new prospects through cold calls, Campaign calls including past buyers, meetings and social selling opportunities
  • Successful use of CRM to manage pipelines, activity and forecasting capabilities
  • Leverage popular events and add revenues for existing VIP sales options (single night suite sales, Lounges, etc.)
  • Gain referrals from current buyers, to create new selling opportunities
  • Timely collection of payments, monitor held inventory
  • Foster positive working relationships within area, company, and client base
  • Maintain detailed records on purchase history and sales production
  • Positive, motivated personality with initiative to sell product
  • Organization and communication skills
  • Cooperative and flexible
  • Resourceful and creative
  • Multi-tasking, successfully produce results across all properties
  • Prioritize assignments and workload, manage stress
  • Cooperative personality displayed daily: inside and outside company
  • Full computer knowledge / complete familiarity with ticketing system
  • 1-2+ years sales experience (ideally with client base), full knowledge of properties, high degree of interest in sports/entertainment
  • Successful track record of producing results
  • Excellent communication and organizational skills who can uncover ideas/methods to increase revenues
  • Ability to adjust to changing assignments and multiple responsibilities
  • Cooperative personality suited for top customer service and co-worker relationships
36

Group Sales Manager Resume Examples & Samples

  • Meet or exceed set sales goals
  • Attend daily Wyndham Business Review (WBR) meeting
  • Maintain and participate in an active sales solicitation program
  • Regularly contact existing accounts
  • Meet or exceed sales solicitation call goals as assigned by the Director of Sales
  • Assist in implementing special promotions relating to direct sales segments, i.e.WynClub parties, sales blitzes, etc
  • Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)
  • Train, evaluate, and monitor the performance goals of direct reports
  • Actively participate in monthly sales meetings
  • As needed present group sales presentations
  • HS Diploma, Bachelor’s Degree preferred
  • Minimum 1 year sales experience in hotel sales and/or vacation ownership sales
  • Proficient knowledge of Microsoft Office (Outlook, Word, Excel, Powerpoint)
  • Hotel Sales Management experience required
  • Delphi experience preferred
  • Strong problem solver
37

Group Sales Manager Resume Examples & Samples

  • At least 4 years of progressive hotel sales experience; or a 4 year college degree and at least 2 year of related experience; or a 2 year college degree and 3 or more years of related experience
  • Must have a valid driver's license in the applicable state
  • Must be skilled in Windows, Company approved spreadsheets and word processing
38

Franchised Group Sales Manager Resume Examples & Samples

  • 3+ years of past sales experience preferred
  • Must be able to speak, read, write, and understand English
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi
  • Advanced knowledge of sales skills, revenue management, training and motivation of peers
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals
39

Franchised Group Sales Manager Resume Examples & Samples

  • Past hotel group sales experience required
  • Must be able to speak, read, write & understand the primary language(s) used in the workplace
  • Must be able to read & write to facilitate the communication process
  • Requires good communication skills, both verbal & written
  • Most tasks are performed in a team environment with the employee acting as a team leader
40

Group Sales Manager Resume Examples & Samples

  • Targets NE group accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation
  • Partners with group colleagues to effectively manage business opportunities
  • Responds to and manages larger and more complex incoming group opportunities for the property
  • Identifies, qualifies and solicits new group business to achieve personal and property revenue goals
  • Focuses efforts on group accounts with significant potential sales revenue
  • Develops effective group sales plans and actions
  • Works with partners to develop creative ideas and proposals for group events
  • Closes the best opportunities based on market conditions and individual property needs
  • Utilizes internet for resources and information
  • Develops and facilitate execution of contracts as required
41

Franchised Group Sales Manager Resume Examples & Samples

  • Driven by a comprehensives compensation package that includes competitive salary, 401k, performance incentive bonus, and “office perks”
  • Who enjoys an awesome culture! Dog friendly office, happy hour, complimentary snacks, office breakfast and lunch gatherings
  • Who enjoys working in a city that has earned the recognition of being the “5th most educated city in the nation” – Palo Alto. We are located just a short drive to San Francisco and the Central Coast, and in the tech center of the universe
  • Meet or exceed weekly minimum solicitation goals
  • Conduct outside sales calls locally to pre-qualified prospects
  • Represent the hotel in at least one community or industry organization
  • Consistently “ask for the business” rather than simply creating awareness of hotel and benefits. Be a closer
  • Work with Director of Sales to maximize all rate, date and space commitments, ensuring highest yield for total hotel. Be accountable for all blocks and space commitments, maintaining communications with clients and revising as appropriate
  • Participate in weekly sales meeting Offer ideas related to ways to improve hotel marketability
  • Is flexible to handle all inquiries and market segments as team member
  • A bachelor’s degree in business or hospitality
  • 2 – 4 years’ experience in sales
42

Group Sales Manager Resume Examples & Samples

  • Ideally with a relevant degree or diploma in Hospitality or Tourism management
  • Minimum 2 years work experience as Group Sales Manager or Group Sales Executive
  • Good problem solving, administrative and interpersonal skills are a must
43

Senior Group Sales Manager Mexico Resume Examples & Samples

  • To secure and maintain accounts within the Mexico group market segments as assigned
  • Solicit new and existing accounts through outside sales calls, telephone solicitation, site inspections, FAMs and written communication
  • Exceed monthly activity goals in each of the following categories: personal sales calls, entertainment, and prospecting and site inspections
  • Collaborate with the Director of Sales to set the strategic direction for the Group market in terms of marketing, partnerships, maximizing revenue potential, market intelligence, competitive pricing and product reviews within the competitive set
  • Utilization of Opera sales system in compliance with Fairmont Hotels & Resorts standards
  • Ability to think strategically and maximize revenue potential over need periods
  • Following up on leads in a timely and professional manner by telephone and by written correspondence
  • Fully qualifying each account to understand the full potential of the relationship
  • Work with on-property team to manage all assigned account related site visits, FAMs, on-site entertainment
  • Managing office, travel and entertainment budget without exceeding the approved budget amount
  • Adhering to all Fairmont Hotels & Resorts sales standards
  • Performs other duties and projects as assigned
  • Excellent written and verbal communication skills a must
  • Flexible, result-oriented, decision-maker, positive, ability to handle multiple tasks, self-motivated, strong initiative
  • Strong computer literacy, especially with Opera S&C, Word, Outlook, Powerpoint and Excel
  • Proven ability to create partnerships within industry and community
44

Manager, Group Sales Resume Examples & Samples

  • Sending offer to guests, agencies and contacts
  • Following up the group blocks
  • Going for sales calls on weekly basis
  • Welcoming, meeting & giving hotel tour to walk in guests / contacts
  • Responsible for operational follow up on group business
  • Attending the weekly revenue meetings
  • Preparing the monthly and weekly reports
  • Distributing the Banquet Event Orders to related department
  • Managing the banquet and F&B operations due to needs of the business
  • Coordinating the departmental communication via mail or PMS
  • Following up the unpaid balances & communicating with finance department
  • Entertaining the key clients
45

Group Sales Executive Resume Examples & Samples

  • Qualifies general inquiries, responds personally, and directs to appropriate sales person
  • Responds to inquiries from customers in the absence of direct sales personnel
  • Escorts general inquiries on site inspections and familiarization trips and entertain whenever required
  • Maintains positive relationships with all guests, tour operators, colleagues
  • Own and manage selected local DMC
  • Assists with maintenance of tour operator accounts, database, contact, team activities and business details within Opera S&C according to Fairmont standards
  • Prepare, issue and follow up on contracts and all promotional communications
  • Maintains current sales and promotional literature
  • Coordinates the distribution of pertinent information to all pertinent departments within hotel
  • Past high level sales administration and reservations or Front Office background required
  • Minimum High School Diploma, Business School and/or Hotel School Diploma preferred
  • Opera Sales & Catering and Opera Property Manager - experience required
46

Group Sales Manager Resume Examples & Samples

  • Ensure prompt and courteous service is extended to both internal and external customers
  • A minimum of 3 years of hotel sales or meeting management experience
  • Strong prospecting and contract negotiation skills
  • A passion for guest service and excellence
  • Excellent written and verbal communication skills including Microsoft Office, Word and Excel
  • College/University degree in related discipline an asset
  • Ability to travel if necessary
  • Knowledge of Hotel sales and catering software/systems is required
47

Agency Group Sales & Alternative Markets Head Resume Examples & Samples

  • Provide overall leadership and direction to the department and teams being managed
  • Develop and effectively execute strategies and action plans to meet the objectives of the department and contribute to the overall objectives of Agency
  • Ensure annual sales targets both on APE, case count, and producers are met
  • Ensure profitability and efficiency of operations
  • Ensure training and competence requirements of team and agencies are fulfilled
  • Develop a strong team and establish a succession plan within the department
  • Prepare department budget and monitor the same and ensure effective and efficient use of company resources
  • Establish systems, processes, and procedures for the effective and efficient management of group sales operations
  • Execute and implement projects related to agency development which may be assigned from time to time
  • Bachelor’s degree in Business Studies / Administration / Economics / Management. MBA degree is preferred but not required
  • Four years or more relevant experience in sales, business development and agency management preferably in a life insurance setting
  • Has held key positions relevant to the requirement of the job
  • Proficient in using Microsoft Office (Word, Excel, and Power Point)
  • Has the ability to develop and execute sound business plans
  • High sense of business ethics and professionalism
48

Director, Group Sales Resume Examples & Samples

  • Direct and manage all group sales activities to maximize revenue potential
  • Oversee daily Lead Review meeting, sales strategy meeting, pre-convention meetings, training and other sales related meetings as required
  • Contribute to the process of
  • Professionally represent the hotel at all industry/community functions
  • Assist with reports and/or competition data collection
  • High School or equivalent education required. Bachelor’s Degree preferred
  • Previous experience as a seller with current or prior sales leadership experience
  • Fluent in English, other languages a plus
  • Presents a professional and polished appearance
  • Management of online reputation
49

Group Sales Manager Resume Examples & Samples

  • Meet and exceed personal sales room night booking goals: monthly, quarterly and yearly
  • Exceed monthly goals in each of the following categories: site inspections, personal sales calls, entertainment and prospecting
  • Identify and execute key action steps each quarter that will achieve booking goals
  • Work with Director of Front Office Operations and Director of Revenue Management to meet and exceed budgeted group room rate
  • Actively target and solicit new business within the territory assigned
  • Manage your own annual travel and entertainment budget without exceeding your allotment
  • Motivate, lead, coach and manage all aspects of team members’ performance
  • Utilize Opera sales system in compliance with Fairmont Hotels & Resorts brand standards
  • Develop key and developmental accounts for both hotels that will generate long term business partnerships
  • Stay familiar with industry trends via appropriate publications/trade memberships if necessary
  • Able to think strategically and maximize our group potential over required periods to include use of meeting space for meetings and events. Arrival and departure patterns that fit with the hotel business needs
  • Following up on leads in a timely and professional manner within the respective territory both by telephone and by written correspondence
  • Fully qualifying each piece of business to understand the full potential of the booking
  • Learning the strengths and weaknesses of our top competitors so as to be able to sell against them
  • Coordinating with conventions services on groups involving rooms and banquet revenue
  • Participation required annually at Fairmont training workshops and achieving shop scores of 90% or more
  • Participate in all Fairmont Hotels & resorts territory sales events and trade shows, involves preparation of events, invitation of clients and facilitating of event
  • Maintaining positive relations with all Guests, Vendors, Colleagues and Global Sales Offices while portraying a professional Fairmont image at all times
  • Overnight travel which may include weekends to conduct ongoing sales calls to clients in your territory
  • Manage and share one coordinator with two other Sales Managers
  • Proven ability to work efficiently in a demanding and fast paced environment
  • Computer literacy including Outlook, Microsoft Word, Excel and Power Point essential. Property Manager experience preferred
50

Associate Director of Group Sales Resume Examples & Samples

  • Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication
  • Implement hotel-level tactical sales plans as assigned to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community
  • Produce monthly reports and sales forecasts for assigned area of responsibility
  • Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans
51

Franchised Group Sales Manager Resume Examples & Samples

  • Meet and exceed revenue goals by developing new accounts and growing existing accounts with a profitable and win-win selling approach
  • Work with the CVB, group/meeting planners, and third party planners to solicit and capture group business
  • Exceed customer service sales excellence goals
  • Participate in the activation of the AC Lounge
  • Requires effective business writing ability and communications skills
  • Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
  • Develop strong internal and customer relations
52

Director, Group Sales Resume Examples & Samples

  • Planning and overseeing the group sales effort of the hotel, specifically the achievement of targeted room revenues and sales mix
  • Direct and manage all group sales training, yearly sales targets, group sales quotas, the incentive plan and all others corporate and hotel learning required to maintain the most effective sales professionals in the market
  • Keep informed of the competition’s sales and marketing strategies and report on a timely basis sales intelligence of benefit to our organization
  • Collect market and competitive intelligence to assess and implement strategy and long term goal
  • Evaluate and initiate opportunities for the developing new sources of business in all market segments and thereby broaden the account base
  • Provide overall direction, leadership, training and development to the Group Sales team
  • Participate in the development and management of the annual marketing plan
  • Prepare the annual group room’s revenue budget with the DOSM
  • Set parameters for rate quotes and for negotiating group room’s contracts
  • Accountable for booking group business originating from own market segment and achieving individual and team booking goals
  • Independently responsible for achievement of sales activities and all objectives outlined in the action plan
  • Responsible for day-to-day duties of prospecting accounts, accounts development, site inspections and proper Delphi account management practices, etc. for individual and team achievement
  • Active in developing new business
  • Keep accurate records of potential customers and follow-up accounts
  • Utilize Fairmont Sales system to track, solicit, book and follow-up accounts
  • Prepare weekly, monthly, quarterly, annual reports as required
  • Participate in sites, fams, industry trade shows and sales trips as required
  • Schedule effective business trips and appointments within assigned markets
  • Participate in prescribed training and special projects
  • Plan and lead bi-monthly sales meetings as assigned
  • Approve all group contracts and their terms in compliance with Fairmont standards
  • Work closely with Director of Revenue Management to approve group booking in support of hotel’s revenue/mix objectives
  • Experience as a manager in sales (ex. Senior Sales Manager)
  • University degree in a related discipline
  • Strong communication skills (orally and written) in French and in English
  • Ability to use Microsoft Word, Excel, PowerPoint and any other software of image processing
  • Capacity to concentrate his attention on the needs for the customer, by staying calm and courteous at any time
53

Group Sales Manager Resume Examples & Samples

  • Working collaboratively with sales channels to ensure sales efforts are coordinated, complementary and not duplicated
  • Builds and strengthens relationships with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc
  • Participates in sales calls, phone solicitation/prospecting, market analysis to acquire new business and/or close on business
  • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and can sell against them
  • Supports the company's service and relationship strategy
  • Services customers in order to grow share of the account
  • Executes and supports the company's customer service standards
54

Group Sales Coordinator Resume Examples & Samples

  • O Partners with the DOSM, SMERF/Corporate Sales Manager to transition definite bookings between the Sales Department and Operations Teams
  • O High school diploma or equivalent is required
  • Experience with coordination of group sales preferred
  • Demonstrated success working with diverse teams
  • Hospitality experience in a customer-centric, seasonally dynamic, multi-faceted environment
55

Group Sales Manager Resume Examples & Samples

  • One to three years hotel sales experience preferred
  • Basic knowledge of hotel operations
  • Complimentary dry cleaning of employee uniforms
56

Group Sales Manager Resume Examples & Samples

  • Solicit group, and related banquet business through action plan preparation and execution
  • Previous Hotel/Resort Sales experience required
  • Computer literate in Opera Sales and Catering or Delphi, along with Microsoft Window applications and or relevant computer applications required
57

Franchised Group Sales Manager Resume Examples & Samples

  • Key responsibilities of a Group Sales Manager include
  • Managing group accounts to maximize business potential
  • Negotiating group business that meets or exceeds hotel revenue goals
  • Identifying new business that fits sales parameters
  • Consistently making prospecting calls
  • Consistently booking repeat business
  • Making on-site and field presentations to prospective clients
  • Attending tradeshows
  • Proactive sales approach; assertive and fast-paced, driven to succeed
  • Ability to quickly evaluate alternatives and decide on a plan of action
  • Knowledge of CI/TY and experience a plus!
58

Franchised Group Sales Manager Resume Examples & Samples

  • Employ proactive sales approach in introducing Renaissance ClubSport to any and all potential clients
  • Generate leads for group and catering bookings that are booked internally in Hotel Sale Department
  • Participate in industry-related, community and any other events that may increase awareness of the Renaissance ClubSport brand and generate room nights or memberships for the property
  • Participate in select Marriott training that will further develop sales skills
  • Continually perform shops of the local competitive hotel properties to determine their key accounts, and share-shift room nights to Renaissance ClubSport
  • Work closely with Marriott Area Sales, Regional Sales Office, Global Sales, etc
  • Meet assigned market segments budgeted sales and REVPAR by soliciting, selling, and confirming business as required, tracked on a monthly basis
  • Increase sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the hotel marketing plan
  • Negotiate room blocks, room rates, function space, food and beverage prices, and hotel services within approved departmental booking guidelines
  • Conduct property site tours and entertain qualified clients in accordance with the company and property policies
  • Weekly calls on prospects to solicit business, analyzes requirements of pending functions, outline available hotel facilities, and quote approved pricing
  • Sell group business within the assigned markets, focus on weekends and need times
  • Responsible for development, solicitation, service of accounts in assigned market segments to meet or exceed budgeted goals, and for the management of all aspects of the Sales process in accordance with Renaissance standards
  • Ensure all Renaissance ClubSport Human Resources policies and employment practices are followed
  • Any other duties as directed by the Director of Hotel Sales
59

Associate Director, Group Sales Resume Examples & Samples

  • Strong Group Sales background with 4+ years’ experience as a Group Seller
  • Previous experience working with multiple market segments including corporate, SMERF and Association
  • Demonstrate strong communication skills, both verbally and in writing
  • Knowledge of the hospitality industry, with the mindset of putting the customer first
  • Demonstrated ability to interact with guests, employees and third parties in a way that reflects
60

Group Sales Manager Resume Examples & Samples

  • Responsible for achieving individual Group/Catering revenue goals
  • Travels up to 10%; attends appropriate trade shows, organizes sales trips
  • Focuses on developing the following industries but not limited to: Advertising, Fashion, Banking, Insurance, Legal, Consulting, Telecom, Technology, Transportation, Chemical, Incentive
  • Uncovers new Group business with and without meeting space
  • Utilizes prospecting tools i.e. Knowland, CMX and HIS to full potential to uncover new potential markets, accounts, etc
  • In depth knowledge of current Group Sourcing Platforms i.e. Starcite, Cvent
  • Incorporates marketing opportunities into sales activities when applicable
  • Direct sales actions including solicitation and qualification of new business through prospecting calls and outside sales call
  • Actively seeks and acts on first-hand customer feedback
  • Must be adept at cross-selling Denihan hotels in other cities
  • Exceptional negotiation and selling skills
  • Thorough knowledge of Delphi Property Management System
  • Highly-motivated individual inspired to achieve industry and territory results through specific and tangible actions
  • Ability to work independently (time-management and organization skills)
  • Ability to travel to include car rental, driving on sales calls and managing expense account
  • This position generally works Monday to Friday but the ability to work on occasional evenings and weekends is essential
  • 2 years hotel sales experience on property
  • Direct experience as a Group Sales Manager in a NYC Hotel that caters to the group market
61

Director of Group Sales Resume Examples & Samples

  • Leads on property team in achievement of the overall Group and related Banquet budget for Manhattan NYC an Affinia Hotel
  • Assists in setting Group and Banquet revenue goals/action plans for the Group Sales Team
  • Ensures the Group team is prospecting new business and uncovering new territories and/or industries
  • Keen interest in industry trends, new properties and demand generators in market
  • Runs the weekly Group Meeting, participates in selected property-specific strategic meetings
  • Through Delphi, reviews inquiries, prospecting, bookings for the week and reports on results, trends, etc
  • Reviews the following reports weekly/monthly: PACE report, Decision Due, Guest Room Short Form
  • Submits weekly 515 reports and assists with monthly ownership meeting reports for DOSM and GM as needed
  • Ensures all relevant Group feeder city trips and tradeshows are budgeted for, attended, and that the Manhattan NYC an Affinia Hotel hotels are properly represented
  • Assists in creation of brand collateral for group market as well as giveaways
  • Works with Marketing to maximize exposure with all Group marketing partners for Manhattan NYC an Affinia Hotel to include, StarCite, Cvent, ConventionPlanit.com, NYC&Co, etc
  • Ensures all Manhattan NYC an Affinia Hotel Group revenue opportunities are communicated with NSO
  • Works with Marketing Department on banner ads, e-blasts and website offers
  • Pulls and analyzes data; recommends appropriate Group, Banquet and Conference Service actions, standards and policies to the on property DOSM
  • Works closely with Director of Catering, Director of Transient Sales and Director of Sales and Marketing in collaborative leadership of the combined teams; to include but not limited to setting/updating policies and procedures; synergies with operations, NSO and regional teams
  • Establishes a sense of urgency with the Group Sales team regarding needs of hotels; provides constructive feedback which is current, direct, complete, and actionable
  • Assists with property specific Group strategies making sure the Group team is aware of need periods or shifts in strategy
  • Assist in the budget process for the Group market, help with the creation of MAR’s, attends select RevMax meetings to understand property specific needs and share trend data
  • Develops Group team by coaching, and accompany them on sales calls; one on one weekly meeting to cultivate best in class salesmanship and professionalism
  • Oversees Conference Services department assignments, standards, synergies with ops and continued growth towards best in class group service
  • Carries personal seller goal based on top group accounts for the hotel
  • Performs other related duties as directed by Director of Sales and Marketing
  • Exceptional Selling Skills
  • Ability to entertain in evenings / weekends as needed; travel and handle expense reporting as related to either
  • Must be able to drive and rent cars as related to sales calls and travel
  • Able to lead by example and manage people
  • High engagement in professional social media channels to include LinkedIn and Twitter
  • Passionately inspires and motivates to achieve each hotel’s vision
  • Strong computer skills including Opera, Word, PowerPoint and Excel
  • Well-organized, analytical, detail oriented with excellent follow-up
  • Thorough knowledge of Delphi system
  • Able to convert vision into specific and tangible actions
  • 8+ years sales experience in hotel sales and marketing
  • Proven ability to manage a large team
62

Group Sales Manager Resume Examples & Samples

  • Accurately maintains detailed client files
  • Accurately forecasts all bookings and cancellations
  • Attends and represents company at trade shows and city-wide conventions
  • Fulfills Manager on Duty Shifts
  • Able to find guest centric solutions. (Hugs the guest)
  • Assists Sales person with sales trips by setting appointments
  • Guest centric oriented
  • Sales and negotiation abilities
  • Strong Oral and written communication skills
  • Planning and organizational ability
  • Able to work in a fast paced, stressful environment
63

Group Sales Manager Resume Examples & Samples

  • 3+ years of management experience with retailer
  • Complete mobility required
  • The ability to develop, manage and motivate a sales team while driving company initiatives
  • Proficiency in utilizing available technology (Microsoft Office Suite is required)
64

Group Sales Manager Resume Examples & Samples

  • Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients
  • Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead
  • 5 Years min Sales Experience
  • ISAC program preferred
  • Starwood Hotels and Resorts experience desired
65

Group Sales Coordinator Resume Examples & Samples

  • Prioritize all telephone calls and in-person visitors, scheduling appointments as required
  • Maintain a positive relationship with all guests, vendors, Colleagues and global sales network
  • Prepare and disseminate month-end reports
  • Provide all administration duties for the Sales office
  • Previous sales or administrative experience preferred
  • Ability to work cohesively as part of a team with minimum supervision
66

Group Sales Manager Resume Examples & Samples

  • Operational/Functional
  • Minimum of four years’ experience in hotel Sales preferred
  • Track record of delivering exceptional guest and client experience
  • Ability to utilize a computer, printer, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, and facsimile machine
  • Demonstrable expertise in analysis and action taking
  • Hotel and specific market knowledge preferred
67

Group Sales Coordinator Resume Examples & Samples

  • Several times per day, deliver internal mail, fax messages and courier packages to and from the Sales/Catering Office
  • Maintain adequate supplies of rack brochures in the storage room, Sales/Catering Office Filing Room, and in the Main Lobby
  • Organize and maintain the Filing Room on a quarterly basis
  • Weekly inventory and restocking in the Filing Room
  • Supply Coordinator for the Administration Team
  • Offer support to other teams within the Sales/Conference Services & Catering Department
  • Microsoft Work skills are required
  • Opera Sales & Catering and Opera Property Manager - experience preferred
  • Preferred Knowledge/Qualifications
  • Ability to assume Key Operator responsibilities and operate all technological equipment in the office
  • Must be a highly organized person with strong planning skills
  • Goal and results oriented
  • Energetic, enthusiastic, self-motivated and a charismatic team player
68

Asst Manager, Group Sales Resume Examples & Samples

  • Propose and Activate outbound sales strategies and initiatives to exceed revenue goals
  • Assist in managing inbound sales 800 line and guest service inquiries
  • Input group bookings and work with Group Sales Representatives to book all group sales orders, workshops and theatre tour requests
  • Create and foster relationships with current and new group sales accounts (Travel planner, youth, social, family, corporate groups, etc...)
  • Coordinate project briefs, marketing strategy and sales strategy with the Sales Manager, Tourism & Groups
  • Represent Disney Theatrical Sales at trade shows, sales trips, and industry events
  • Lead occasional Group Fam’s and VIP tours at the New Amsterdam Theatre
  • Create client experiences that uphold the Disney brand
  • Develop and maintain knowledge of market trends, competition, and customers
  • Individuals must have superior interpersonal skills with 3+ years of sales experience in guest service within the live entertainment sales industry
  • Knowledge of the Broadway industry and a passion for The Walt Disney Company are required
  • Proven history working with and leading effective teams
  • Extensive Knowledge of Salesforce.com, Ticketmaster and STAR ticketing is preferred
  • All applicants must be highly detail oriented, exhibit superb relationship building and problem solving skills, and work well in close contact with others
69

Group Sales Coordinator Resume Examples & Samples

  • Solicit transient business through action plan preparation and execution
  • Participate in promotional events within the hotel and trade related organizations as assigned
  • Work closely with Front Office to ensure all details of the reservations were delivered and guests depart satisfied
70

VP, Small Business Group Sales Resume Examples & Samples

  • Create a Telesales team to Qualify, generate leads and apply probability of close metrics to the Sales team
  • Lead and manage the organization’s Small Business outsource relationship to meet and exceed revenue and ROI goals
  • Review the relationship and results of our current Vendor and advice on opportunities to improve sales. Work with the Outsourcer to define optimal sales force structure, as well as compensation and incentive programs to overachieve sales targets
  • Advise the SVP of Sales on other Outsourcers alternatives or new Vendors to manage our sales efforts, always looking for the best deal for the company as well as best in class service to our customers
  • Provide strategic guidance on developing new sales initiatives, partnering with ABG commercial and partnership leaders to identify cross-segment sales opportunities
  • Acquire, develop and manage new business relationships and partnerships to develop lucrative sources of small business leads. Also work on business recovery and winback programs for incremental revenue
  • Manage key customer relationships and participate in closing strategic opportunities
  • Compile information and data related to customer and prospect interactions and enrollments
  • Monitor customer and market trends and competitor activity and provide feedback to company leadership team
  • Counsel to the SVP of Sales on market trends and advice on new revenue streams and commercial channel mix programs
  • Communicate Best Practices and operational issues to management
  • Collaborates with the Small Business Marketing team, and other relevant functions (Sales, Partnerships), to develop targeted offers and execute initiatives to achieve business goals and establish successful support
  • Demonstrate leadership through hiring and coaching highly effective sales team to deliver results. Lead and manage the internal Small Business team, based in Tulsa, to insure delivery of annual financial and operational goals
  • Proactive in contributing to competitive vision and strategies for the team
  • Provide training and coaching to develop the sales team based on strategic selling and small account management techniques adapted by the organization
  • Lead regular business results meetings to review progress and identify improvements on performance, cost allocation, process efficiencies and revenue opportunities
  • Represent the organization as a leader at sales conventions, trade shows, and sales seminars as required
  • Master sales management techniques as well as tools used to support them
  • Minimum 4-year Bachelor’s degree, with an MBA preferred
  • Minimum 10 – 15 years in sales or sales management experience with increasing revenue responsibilities, and preferably with multi-channel selling teams (including telesales and a field-based)
  • Minimum of 10 years in a management role
  • Ability to use of state-of-the-art technological systems and predictive tools
  • Strong work ethic with an ability to work independently as well as part of a team
  • Strong strategic planning and priority setting skills
  • Strong organization, project management and time management skills required with and ability to multi-task in a fast-paced environment
  • High attention to detail partnered with excellent analytical and problem solving skills
  • Able to handle multiple priorities in fast-paced environment effectively
  • Knowledge of direct marketing requirements and content
  • Possess business acumen needed to interact and negotiate with all management levels including C-level contacts. Ability to manage highly professional interpersonal relationships with tact and diplomacy
  • Excellent financial and analytical capabilities
  • Superior presentation and written communication skills a must
  • Strong technical sales skills with an understanding of product capabilities and an ability to map capabilities to customer needs
  • Ability to lead by example to drive performance as well as strong negotiation skills and ability to close sales
71

Manager, Group Sales & Service Msge Resume Examples & Samples

  • Responsible for overall department sales efforts, results and initiatives
  • Implement contemporary sales tools such as online sales tools, renewal sales efforts, match back sales results
  • 5+ years results-oriented sales experience (entertainment sales experience a MUST & direct P&L management experience preferred)
  • TicketMaster knowledge a must
  • Exceptional capabilities in multi-tasking
  • Strong strategic thinking & analytical skills - ability to analyze data and make strategic decisions within quick turnaround times
  • Project Management – ability to influence and motivate across functional teams
  • Excellent negotiation and selling skills
72

Group Sales Manager Resume Examples & Samples

  • College degree preferably specializing in hotel/restaurant management or equivalent experience is required
  • Two to three years of previous experience directly related to hotel catering sales or conference services
  • Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job
  • Ability to use Delphi required
  • Attention to detail and ability to multitask. High level of creativity
  • Ability to irregular hours, weekends, and evenings
  • Requires reading, writing and oral proficiency in the English language
73

Manager, Group Sales Resume Examples & Samples

  • Responsible for booking 10-75 rooms on peak
  • Meet or exceed quarterly and annual sales revenue goals
  • Thrive within established booking parameters to negotiate and close on potential business
  • Develop new business while maintaining growth of existing accounts
  • Partner with all hotel departments assuring a perfect customer program
  • Prospecting, qualifying, and closing on the hotels group business & current and future business partners
  • Solicit group and banquet business through action plan preparation and execution
  • Participate in tradeshows, conventions and promotional events as assigned
  • Work closely with Convention Services, Banquets and Front Office department to ensure all details of the contract were delivered and guests depart satisfied
  • 1+ years’ experience as a Group Sales Manager in a similar sized luxury hotel
  • Computer literate in Microsoft Window applications
  • Detailed knowledge of Opera, hotel Sales & Marketing program
74

Manager, Group Sales Resume Examples & Samples

  • Solicit group business through action plan preparation and execution
  • Maintain accounts, contact, activity and business details within the appropriate software applications (Opera )
  • Work closely with Conference Service Department to ensure all details of the contract were delivered and guests depart satisfied
  • Hotel sales experience and knowledge with local and global DMC's
75

Group Sales Manager Resume Examples & Samples

  • Identifying and executing key action steps each quarter to achieve booking goals
  • Attending all required meetings (weekly sales, leisure and revenue management meetings)
  • Participation in Fairmont training programs and achieving shop scores of 90% or more
  • Previous experience as a Group Sales Manager (is required)
  • Bachelors degree and/or Hotel Management degree, and a minimum five years experience in the Mexico Group market in Hotel Resort Sales
  • Excellent written and verbal communication skills in English and Spanish (is required)
76

Franchised Group Sales Manager Resume Examples & Samples

  • Develops, manages, and sells to new and existing accounts within assigned geographic territory or business segment through in-person sales and service calls
  • Manages territory/segment by spending a minimum of 50% to 60% of time soliciting sales at customers or potential customers places of business
  • Performs other work that furthers individual outside sales efforts including, for example, follow-up communication via telephone and written materials, planning and preparing for outside sales calls, preparing and analyzing sales reports, preparing proposals and other individual marketing and sales materials, providing tours of event and park facilities, and ensuring full account support to all clients with regard to marketing and on site coordination of events and activities, etc
  • Recommends new or different programs to meet the needs of each client including new catering options, ticket programs, or other revenue streams to meet the wishes of the client
  • Adheres to all park policies and procedures, including attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment
  • Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment
77

PRC New Technology Group Sales Manager Resume Examples & Samples

  • Bachelor of Science and/or Advanced Business Degree or above
  • 10+ years minimum of successful technical industry sales and marketing experience
  • 5+ years of experience in the Maker, IOT or channel sales/marketing
  • 5+ years of experience in ramping new businesses at increasing levels of responsibility
  • Experience of successfully implementing transformational global business programs that drive revenue
  • Ability to work on and/or lead a cross-cultural global team
78

Director, Group Sales & Marketing Resume Examples & Samples

  • Drive new and incremental revenue through development of unique media solutions that utilize multiple Tribune markets and platforms
  • Interact daily with clients and potential clients - Chief Marketing Officers and Brand Managers - in building out marketing solutions that drive results
  • Interact daily with internal support systems, from ideation and creation of the program and any associated decks, consumer insights, activation elements….to execution and delivery of the campaign created
  • Maintain an active weekly pipeline of 8-10 potential clients as measured by submissions and client requests
  • Establish, grow and maintain deep rooted relationships with clients and their vendors
  • Provide thorough weekly revenue forecasts and other CRM data points to VP
  • Build and maintain a positive sales reputation within our industry, one based on service, integrity and growth
  • Utilize our established 3rd party partnerships when needed to assist in achievement of client packages and revenue goals
  • Effectively communicate with all stakeholders, from clients to Tribune local and corporate leadership
  • Be an active and proud participant of this elite sales force
  • Experience in developing and executing successful marketing campaigns across media multi–platforms & multi-markets
  • Minimum 7 years of sales success in broadcast media, a focus on client direct advertising relationships and marketing programs a plus
  • Proficient in media math, understanding minimum reach/frequency thresholds on various media platforms for results
  • Effective communicator; written, oral and presentation
  • Appropriately persistent with clients and stakeholders, excellent follow through track record
  • Travel on a regular basis for work
79

Group Sales Manager Resume Examples & Samples

  • Attend daily Highgate Hotel Business Review (HHBR) meeting
  • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc
  • Meet and greet onsite contacts
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
80

Complex Group Sales Manager Resume Examples & Samples

  • Develop a full working knowledge of the operations of both hotels, including Food and Beverage, Guest Services and Reservations
  • Participate in required M.O.D. and Saturday office coverage as scheduled if applicable
  • Initiate and follow up on leads for both hotels
  • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)
  • Conduct a professional, thorough site inspection of both hotels with clients, exhibiting key features and benefits of the property
  • Book and contract conference meeting space for both hotels
81

Group Sales Coordinator Resume Examples & Samples

  • Prepare and process all Purchase Orders for the department
  • Prepare (and balance each month end) accruals and overall expenditures on behalf of the department
  • Open and distribute mail as directed
  • Filing of all pertinent correspondence in a timely manner
  • Maintain adequate inventory of office supplies
  • Responsible for the smooth operation of the office
  • Type and distribute meeting minutes as directed
  • Assist in scanning/copying/faxing/mailing
  • Maintain a warm and friendly demeanor at all times
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
  • Must be able to cross-train in other hotel related areas
  • Must be able to maintain confidentiality of information
  • Must be able to show initiative, including anticipating guest or operational needs
82

Director of Group Sales Resume Examples & Samples

  • Conduct One on Ones with team to help drive the sales process forward
  • Meet or exceed set individual and team goals
  • Be responsible for developing a Manager in Development (MID or DOSID) as assigned by the Corporate including sign-off on all competencies, and assist in his/her placement
  • Develop quarterly KRA’s, and review the KRA process with the Sales and Catering Team to ensure that deadlines are met
  • Motivate, coach, counsel and discipline all Sales and Catering department personnel according to Highgate Hotel SOP’s
  • Understand loading rates into ISIS/GDS. M
  • React to negative trends in the market place by implementing blitzes or promotions
  • Handle inquiries as part of Inquiry Day Program
  • Education & Experience
  • Must be proficient in Windows, Company approved spreadsheets and word processing
83

Group Sales Manager Resume Examples & Samples

  • Promote and sell to group market in defined geographic region
  • Generate hotel/resort awareness through direct phone sales; direct sales calls, tradeshows and networking groups
  • Work closely with sales and marketing team to solicit, sell and confirm group business required to meet budgeted sales goals
  • Candidate should possess the ability to solicit group travel. This position requires a high degree of independent judgment and discretion on decision making
  • Negotiate, draft, generate and confirm/sign group contracts that ensure hotel budget and revenue targets are achieved
  • Follow up on all business inquiries and leads and qualify business to generate group room nights and associated food and beverage revenue to impact RevPar performance
  • Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
84

Director of Group Sales Resume Examples & Samples

  • Must have excellent hospitality sales and management skills. Must have extensive experience managing and leading sales teams. Must have experience developing and administering hotel/resort sales office policies and procedures
  • This position is responsible for hiring and developing the staffing for the Sales department
  • The Director of Sales is responsible for the budget preparation and on-going financial management of the sales department
  • The Director of Sales is responsible for creating and distributing the weekly Pace, STR, Sales Forecast, and Sales Productivity Reports. The Director of Sales is fully trained and proficient on the Delphi system
  • This position interacts with all Senior Leaders and many Leadership level managers in the daily operations of the resort. The Director of Sales oversees the resort’s relationship with key account customers, 3rd party agents, and sales and marketing staff
  • A four year college degree and 5-10 years of experience as a hotel/resort Director of Sales
  • Must be very computer literate and able to communicate at the highest levels
  • Must be skilled with standard office equipment
  • Must have neat and clean overall appearance
  • Maintain proper associate uniform standards
85

Senior Group Sales Manager Resume Examples & Samples

  • To achieve or exceed budgeted sales targets
  • To liaise closely with operational staff on all details for a prospective new contract and gain their agreement on all details
  • To maintain communication with the client once the contract is opened and show an ongoing interest in the operation
  • To complete a daily/weekly log of all activities
  • To present a realistic proposal to a prospective client, having thoroughly researched cost factors, and ensure that the proposal is achievable
  • Applicants must have NYC & major brand experience (preferably Hilton)
  • Candidate should be well versed in group sales with sound customer base/segmentation knowledge associated
  • Looking for a motivated, excellent time manager with good presentation skills who can plan, lead, and implement day to day activities related to group sales
  • Local area candidates only
  • 3 years minimum Group Sales Management experience
86

Group Sales Associate Resume Examples & Samples

  • Manage wedding accounts and small groups, from solicitation to contracting to the actual coordination of the details
  • Build relationships with the sales teams in all VR markets and with various wedding coordinators and planning companies
  • Plan, manage wedding business and small groups, and maximize revenues from these ventures
  • Work closely with internal operations teams to ensure that each event runs smoothly
  • Provide excellent customer service to all clients through professional, engaging, and friendly assistance
  • Compile and send weekly group sales reports
  • Use questioning and listening skills that support effective telephone and electronic communication
  • Demonstrate an unyielding passion for the guest experience, culture, mission and vision by troubleshooting and resolving guest and partner issues in a timely and mutually beneficial outcome. Ensure all reservation policies are upheld
  • Maintains professional and technical knowledge of transportation, operations, and sales processes. Participate in departmental/companywide initiatives to drive internal and external customer experiences
  • Answer incoming reservation calls when high call volume and not working on group or wedding manifests
  • High School graduate and some college preferred
  • Call center, hospitality or sales experience preferred
  • Data entry preferred
  • Hudson transportation management system knowledge preferred
  • Willingness to work on-location to assist with group arrivals and departures
87

Group Sales Manager Resume Examples & Samples

  • Determines and secures proper meeting space for groups
  • Follows-up with all clients through phone calls, letters, and site tours in order to secure contracts and ensure customer satisfaction
  • Participates in Professional Membership Organizations to meet new prospects and remain updated with industry information and trends
  • Bachelor’s Degree required, preferably in the hospitality industry
  • Minimum of 2-3 years current experience in Hotel Sales (NO OTHER SALES EXPERIENCE WILL BE CONSIDERED)
  • Extensive knowledge of Delphi and Sales systems recommended
  • Must possess strong interpersonal skills, ability to maintain composure, and the ability to make quick decisions
  • Must work well independently and in a group setting
  • Metro DC area expereince is a plus
  • Must be available to work felxible schedule- including weekends, when necessary
88

Group Sales Manager Resume Examples & Samples

  • Assist in the development of the strategic sales plan for the appropriate properties being represented
  • Research new emerging markets and create new business for group sales in the appropriate market
  • Provide a clear picture of the group sales vision so others can understand and share view
  • Finalize details and rate negotiations relating to group lodging reservations, based on pre-approved rates and booking policies
  • Maintain complete, accurate and up-to-date files on all existing and potential groups assigned to the manager’s area of responsibility
  • Clearly communicate the expectations and coordination needs of each group and share information with the appropriate property
  • Energetically and enthusiastically define and take next steps as needed
  • Establish written goals, as it relates to group sales and marketing efforts. Report performance data to the Executive General Manager as needed
  • Continually monitor the sales process to ensure that sales are achieved by the prescribed selling method and with the highest level of integrity
  • Develop and maintain professional relationships with other properties and industry organizations at the local, state, national and international levels as needed
  • Perform other duties as assigned by supervisory management
  • 2 years’ hospitality or resort industry sales experience, comparable field or educational equivalent
  • An Associate’s degree is preferred or comparable professional experience
  • Have knowledge of all programs and destinations sold and serviced by Wyndham Vacation Rentals
89

Mgr-group Sales Resume Examples & Samples

  • Identifies new group and transient business to achieve personal and property revenue goals
  • Monitors same day selling procedures to maximize room revenue and control property occupancy
  • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event
90

Account Director, Group Sales Resume Examples & Samples

  • 5 - 10 years of group sales experience in the luxury hotel market - preferably with a focus on handling and understanding the insurance group market
  • Consistent Performance Record: Meeting and exceeding established revenue and activity goals
  • Have an analytical approach to developing business
  • Strategic Thinker: Ability to navigate the political and hierarchical structure of an account and to become the "trusted advisor" to multiple stakeholders
  • Self Motivated: Ability to grow business with under-developed accounts and territories and create greater awareness of Four Seasons properties globally
  • Proven Sales Leader: Ability to direct and collaborate with on property sales managers and leadership within all disciplines
  • Time Management: Ability to effectively develop relationships with those stakeholders that are the strongest influencers across North America with a focus on Midwest accounts
  • Enthusiastic Team Player: Ability to work collaboratively with team members to meet/exceed goals
  • Creative and pro-active approach to account management with all client interactions
  • New Business Developer: Ability to develop a strategic plan with results and incorporate into daily sales activity
  • Persuasive and Compelling Communicator: High level of expertise related to delivering presentations, written Communications, iPad presentations, Webinars, etc
  • Analytical and Technologically Savvy with strong technical skills with the following tools: SalesForce, Microsoft Excel, PowerPoint, Word, iPad/iPhone, as well as social media skills
  • Effective Problem Solver: Ability to resolve critical issues and identify the best opportunities for our clients and hotels
  • Become the Four Seasons brand Ambassador within the insurance and financial services market and coordinate participation in FICP events
  • Flexibility for frequent travel is required for this position as the territory spans the US with a concentration in the Midwest. Travel includes sales trips, industry and customer events, and escorting customers on site inspections as well as program operations
91

Director of Group Sales Resume Examples & Samples

  • 60% selling / 40% administrative
  • Assists in setting Group revenue goals/Action Plans for the Group Sales team
  • Runs the bi-weekly Group Meeting, participates in selected property-specific strategic meetings
  • Reviews the reports weekly/monthly
  • Ensures all relevant Group feeder city trips and tradeshows are budgeted for, attended, and that the company hotels are properly represented
  • Works to maximize exposure with all Group marketing partners
  • Ensures all brand marketing opportunities are communicated to on property DOSM
  • Assist Marketing with group banner ads, e-blasts and website offers
  • Creates and analyzes data; recommends appropriate Group actions to the DOSM
  • Works closely with DOSM in setting/updating policies and procedures for the Group market
  • Assist in the budget process for the Group market, help with creation of MAR's, attend RevMax meetings
  • Develops Group team by coaching, and accompanying them on sales calls; meeting weekly
  • Performs any other related duties as directed by Director of Sales and Marketing
  • 5-10+ years sales experience in hotel sales and marketing. On property experience helpful
  • Proven ability to manage a team
  • Passionately inspires and motivates to achieve each hotel's vision
  • Strong computer skills including Word and Excel
92

Manager, Small Group Sales Resume Examples & Samples

  • 5-10+ years sales experience, preferably within the health insurance industry
  • Experience with self insured and self funded medical products
  • 1-2 years sales management experience
93

Group Sales Coordinator Resume Examples & Samples

  • Create relationships with corporate, hospitality, and meeting planner partners to drive sales through events, advanced ticket purchase, and referral card scheme for LEGOLAND Discovery Center
  • Together with the Marketing Manager formulate and implement new strategies for group programs and events to increase sales opportunities and overall group tickets/revenue
  • Act as the main point of contact for group sales and respond in a timely manner to calls, inquiries and emails related to group sales responsibilities and to general information requests as needed
  • Maintain and track all group sales activity across key client accounts and mailings activity
94

Group Sales Manager Resume Examples & Samples

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
  • Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
  • Performs other duties required to provide the service brand behavior and genuine hospitality
95

Group Sales Manager Resume Examples & Samples

  • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings
  • Interact with outside contacts
  • Guests – to ensure their total satisfaction
  • Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business
  • Other contacts as needed (Professional organizations, community groups)
96

Group Sales Manager Resume Examples & Samples

  • Responds in a timely manner to incoming group/catering business opportunities
  • Ensures that all business is booked within hotel parameters
  • Conducts hotel site inspections and client presentations
  • Create contracts and other related booking documentation as required. Manage and maintain client account files
  • Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed
  • Builds and maintains strong client relationships
  • Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs
  • Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests
  • Use negotiating skills and creative selling abilities to close on business and negotiate contracts
  • 2-3 years previous experience in convention services or catering in a luxury hotel environment is preferred
97

Group Sales Associate Resume Examples & Samples

  • Contacting potential customers and qualifying their level of interest
  • Working as a team-player to help best respond to customer needs
  • Consistently demonstrating a positive attitude in approaching challenging situations
  • Travel and prior sales experience preferred but not required
98

Group Sales Specialist Resume Examples & Samples

  • Prior successful sales experience with proven track record of results
  • Positive, motivated personality with initiative to grow career on revenue generating side of business
  • Team player with ability to multi-task through selling multiple properties
  • Ability to use computer and ticketing technology programs
99

Small Group Sales Manager Resume Examples & Samples

  • Manages the day to day activities of sales team to achieve new group membership enrollment goals
  • Responsible for performance mgmt, compensation decisions, rewarding & recognizing employees, & providing on-going, regular performance feedback
  • Formulates moderately complex, effective plans consistent w/ the business & competitive strategy of the organization and/or functional area. Such plans will include special broker incentives, product enhancement & development, benefit design, pricing & sales strategies & process improvement. Identify & develop target prospects
  • Determines objectives & sets priorities; anticipates potential threats or opportunities
  • Actively participate in membership projections & goal-setting
  • Maintains relationships w/ key local influencers, consultants, brokers, decision makers, & community groups that will further the local presence strategy for Kaiser Permanente
  • Ensures a high level of service is provided to new group customers & their consultants & brokers during the enrollment process to ensure smooth transitions to the account mgmt team
  • Develop & manage new marketing distribution channels & enhance existing sales channels, e.g. brokers, direct, business coalitions, etc
  • This job description is not all encompassing
  • Five (5) years of experience in field sales, marketing, business development, and/or managing business to business relationships of which two years must have been spent in a direct management capacity or two years of demonstrated leadership experience
  • Three (3) years of the above experience in the healthcare or insurance industry or sales related industry
  • Proficiency in financial/underwriting concepts and a demonstrated ability to apply these concepts
100

Manager, Group Sales Resume Examples & Samples

  • Achieve sales targets for multiple areas of responsibility
  • Lead, motivate, and retain a team of high-performing employees
  • Communicate standards, parameters and performance goals to employees and provide coaching to behaviours that help achieve success
  • Develop a clear talent and succession plan for the area, ensuring the retention of key talent
  • Assist the AGM/GM with the creation of the store’s annual strategic plan focusing on customer and associate development strategies and actions
  • Lead sales management team to develop, maintain and grow active client bases within their areas
  • Implement customer relationship and Loyalty management programming
  • Partner with Merchants to communicate assortment requests and merchandising information
  • Direct team in delivering high standards of merchandise presentation at all times
  • Identify opportunities to drive business
  • Direct the management of payroll and expense budgets for areas of responsibility; review store Operating Results
  • Post-Secondary degree or certificate in Business or Retail Management
  • 4-6 years’ experience in a similar capacity; of which 2-3 years is in a supervisory capacity with accountability for managing managers
  • Proven track record of exceeding sales and profit targets; is a driver of results through people
101

Group Sales & Service Coordinator Resume Examples & Samples

  • Assist Senior Group Sales Manager and Catering Sales Managers with the administrative functions of sales process and provide onsite support at the resort
  • Prepare and execute multi-activity on mountain events for corporate groups, leisure groups, ski clubs, weddings and associations
  • Responsible for up-selling activities as well as food and beverage products to maximize revenue and enhance the group experience
  • Assist with the coordination of menus and beverage selections for 3rd party lodging and day groups with on mountain restaurant general managers & chefs
  • Develop thorough working knowledge of all VR venues, services and activities that our Group Sales office offers to groups
  • Effectively utilizes SalesForce.com and Delphi for customer contact and trace and file systems
  • Assist Catering Sales Managers and Senior Group Sales Manager with marketing projects
102

Group Sales Coordinator Resume Examples & Samples

  • Maintain databases and data entry to ensure correctness of group sales and properties as well as proper tracking of invoices
  • Coordinate with Group Sales and Reservations on issues of groups calling or arriving
  • Provides administration support to Group Sales department including following up on requests, correspondence and telephone inquires
  • Compile weekly and monthly reports using Excel and AS400
  • Order and maintain office supplies, petty cash and SOX requirments
103

Assistant Director Group Sales Resume Examples & Samples

  • A bachelor’s degree in hospitality, museum, art, entertainment, tourism, communications, event management, or a directly related field from an accredited institution
  • Diverse, progressively, responsible experience at the manger level in event sales and planning preferable for a convention center, hotel, or similar public assembly facility
  • Diverse, progressively, responsible experience at the manger level managing sales staff
  • Diverse, progressively, responsible experience at the manger level with catering sales
  • Minimum five (5) years of event sales and planning experience preferably for a convention center, hotel, or similar public assembly facility required
  • Minimum two (2) years of managing sales staff preferred
  • Catering sales experience required
  • CRM or other sales tracking system experience, salesforce preferred
104

Group Sales Coordinator Resume Examples & Samples

  • Four Year College Degree preferable
  • Strong working knowledge of Microsoft Office Products
  • Extensive knowledge of Microsoft Excel
  • Ability to prioritize and delegate effectively
  • Excellent phone skills
  • Aspirations for growth into a Sales or Conference Services role within the resort
105

Hotel Group Sales Manager Resume Examples & Samples

  • Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, electronic mail, outside sales calls, targeted sales blitzes, site inspections and written communication
  • Prepare detailed and accurate proposals, contracts, and professional correspondence for customers, internal booking reports and file maintenance
  • Conduct professional site tours and make formal presentation when required
  • Assist the Director of Sales in developing strategies to attract new business and events
  • Work with meeting planner or assigned group contact to determine event details and group needs
  • Create detailed and accurate Bandquet Event Orders (BEOS) and ensure timely distribution to property departments
  • Attend weekly BEO meetings, prepare to answer questions regarding groups
  • Determine creative ways to accommodate group specifications utilizing non-traditional spaces when necessary, in order to maximize revenues
  • Respond in a timely manner to inquiries by prospective and confirmed clients, regarding rental rates and availability
  • Participate in business review / sales meetings, pre-convention meetings, training and other sales related meetings as required
  • Develop, implement and monitor standards of service and coordinate activities amongst staff to ensure a high quality of service is achieved for each event
  • Collaborate and communicate daily with other departments within the hotel and casino to provide first-class quality service to all guests
  • Attend community, social events, networking and industry events or meetings
  • Attend / participate in tradeshows or other events as requested / assigned by Director of Sales, may require traveling
  • Develop/maintain knowledge of market trends, competition and guests
  • Accurately track and report sales and catering revenues
  • Enter all activities (solicitation calls / correspondence etc) and maintain up to date information in Delphi booking system
  • Accurately enter bookings into booking system (Delphi), completing all fields
  • Ensure group resume information is entered accurately and in a timely fashion to ensure distribution deadlines are reached
  • Establish and maintain effective working relationships with the St. Louis CVC, Maryland Heights CVB, area hotels, service providers and facility users
  • Prepare and submit weekly activity reports to Director of Sales
  • Manage travel and entertainment expenses and submit reports on a timely basis
  • Achieve all sales goals established by Director of Sales
  • Effectively and efficiently manage costs and objectives while achieving guest satisfaction
  • Protect and preserve assets of the company
  • Understand and adhere to all bargaining unit agreements
  • Meet grooming and appearance requirements
  • Meet attendance guidelines
  • Comply with all reasonable requests made by management
  • Adhere to SOP’s for handling inquiries, proposals, contracts, etc. that are relevant for the Sales Department
  • Learn MGC regulations as they pertain to the hotel, conference center and casino patrons /events
  • Convey a professional attitude and demeanor, expected of a manager
  • Participate in property wide manager activities / events
  • High school diploma or equivalent and a minimum 2 years sales experience in a 3 or more diamond hotel required
  • Three plus years of experience in selling, hotel preferred. Knowledge of casino industry and/or hotel and resort marketing as it pertains to group sales preferred
  • Three plus years of experience in event management and selling in hospitality industry. Knowledge of casino industry and/or hoteland resort marketing as it pertains to group sales preferred
  • Must be able to effectively operate Microsoft Word, Excel, and Outlook
  • Ability to effectively utilizeDelphi Hospitality Software (or similar system) preferred
  • LANGUAGE AND COMMUNICATION SKILLS
  • Ability to prepare, read and interpret documents
  • Ability to write reports and correspondence. Ability to speak and communicate effectively with individuals and before groups of people
  • MATHEMATICAL SKILLS
  • Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs
  • REASONING ABILITY
  • ADDITIONAL SKILLS
  • Ability to effectively manage time and to perform multiple tasks simultaneously, often times working under deadlines. Willingness to learn and get along with other people. Manual dexterity to include typing and handling of binders of paper. Ability to memorize and retrieve information quickly. Proficient in the use of Microsoft Office applications and internet applications
106

Director, Group Sales Resume Examples & Samples

  • Coach and develop local market sales leaders (including one-on-ones, professional development,etc.) to generate world class sales multiplatform results and ensure action plans and sales best practices are implemented and tracked
  • Prefer 5-10+ years of senior sales management experience with a proven track record in building and significantly growing a $50M+ revenue business. Significant sales experience with digital marketing products and services
  • Demonstrable track record in successfully penetrating and growing business with large B2B accounts. Strong skills in integrating analytics, market insights, thought leadership, account planning and other “enterprise” best sales practices to create and execute successful growth strategies
  • Successfully led or was a significant contributor to a major sales transformation effort
  • Proven experience in building a strong sales leadership team that in turn recruited, coached, and developed an outstanding team of sales professionals
  • Enthusiastic and passionate, drives success through their direct reports as well as "influences” and works effectively in a matrix environment
107

Group Sales Manager Resume Examples & Samples

  • Develop, actively solicit and map group business accounts per the defined territory
  • Identify and qualify potential prospects through telemarketing, tradeshow, sales blitzes and other sales initiatives
  • Work closely with all departments such as Conference Services and Reservation Sales departments to ensure that all details are communicated to ensure a successful meeting experience
  • A minimum of 5 years previous Sales experience in a managerial role
  • Prior experience in a conference center/hotel or similar environment
  • Prior experience in cold call solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations
  • Must have participated/contributed in Sales meetings and line ups
  • Knowledge of Delphi is preferred but not required for this role
108

Director of Group Sales Resume Examples & Samples

  • Skilled at establishing effective relationships with customers and internal partners, promotes openness, trust, confidence in one’s intentions
  • Skilled at setting goals for personal and group accomplishment; working tenaciously to meet or exceed those goals
  • Participates in weekly hotel strategy meeting, training and other sales related meetings as required
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include attendance of sales calls, community events, industry events, entertainment; FAM trips trade shows, road shows, etc
  • Assists DOSM in developing business sales strategy to achieve sales goals for their team as well as assisting in any corporate initiatives
  • Responds to incoming Group opportunities for the hotel
  • Set up show rooms for site tours at each property day of scheduled tour
  • Put together “Site Alerts” for upcoming site tours and sending out to property 24hrs in advance of site tour
  • Performs any additional tasks or projects as required
  • Must be able to read, write, speak, understand and comprehend English fluently. -required
  • College degree required in Business Administration, Marketing, Hotel and Restaurant Management or related major. -required
  • Must be able to work as part of a team. -required
  • Must be able to lift up to 25 lbs. -required
  • Three satisfactory references. -required
109

Manager, Group Sales Resume Examples & Samples

  • Responsible for managing the assigned group market
  • Achieve Direct Sales Activities Goals including outside sales calls, entertainment, site inspections, prospecting calls and referrals
  • Develop and implement quarterly action plans
  • Utilize sales systems to track, prospect, book and follow-up on accounts
  • Secure new business and maximize the value of existing accounts
  • Quote and negotiate group agreements based upon established rate parameters (MAR ), forecasted demand (DAS), rooms to space ratio guidelines, F&B minimums and all other potential auxiliary revenue streams
  • Upon closing business, document, coordinate and follow up with conference services, accounting, reservations and/or other departments ensuring delivery of hotels promised services
  • Liaison with the meeting planner and designated guests while onsite to re-book business for the hotel/brand and ensure strong Meeting Planner cores
  • Participate in/lead sites, FAMS, trade shows, promotional events and industry organizations
  • Prepare weekly, monthly, quarterly and annual reports as required
  • Participate in prescribed training
  • Collect market and competitive intelligence to access and implement strategy and long term goals
  • Assist the Directors of Sales with development of marketing plan especially as it relates to the group market
  • Quickly respond to all leads and develop/maintain strong relationships with clients, industry colleagues (Fairmont and other) and Global Sales
  • Maintain an effective record of correspondence
  • Participation and contribution in Sales meetings
  • Execute effective sales trips to key feeder markets to build the hotel’s reputation in accordance with the hotel’s strategic reposition
  • Coordinate and financially manage effective sales trips and appointments within assigned markets, including timely follow up and trip reports
  • Bachelors Degree and/or Hotel Management Diploma
  • Minimum of 2 years hospitality sales manager experience required
  • Must be outgoing with a strong ability to network and build relationships
  • Team player with a positive attitude who enjoys working independently to chieve set goals and objectives
  • Excellent written and verbal communication skills are essential
  • Computer literacy (Opera, Property Manager, Excel, Word)
  • Financial aptitude an asset
  • Ability to conduct tours/site inspections
  • Proficient in Hotel services
  • Maintain a professional appearance and to conduct personal behavior in a mature professional business manner when representing the Hotel
  • Act as a public ambassador
110

Head of North American Institutional Investor Group Sales Resume Examples & Samples

  • Utilizes knowledge of bank’s products and services to analyze prospect needs and recommend new services or products that would enhance productivity or profitability
  • Maintains ongoing relationship with consultants making them aware of the bank's products and services. Frequently initiates contact with other financial or competitor institutions, and internal partners
  • Promotes the Bank and its products through industry conferences and periodicals as an attendee, speaker, or interviewee. Participates in committees or board meetings to present new sales services or products
  • Financial acumen with strong decision-making skills
  • Excellent communication, motivation and planning skills
  • Leadership and organizational skills are required to determine the unit goals, resources needed, and to assess and develop the skills of the staff
  • Knowledge of complex institutional financial products and services, including trust, accounting custody, securities, fixed income/active and passive equities, usually acquired through related work experience, is required to analyze client needs and make recommendations
  • Presentation skills and the ability to market and sell the bank's products and services are required to generate client sales
  • Negotiation skills are necessary to respond to fee proposals
  • Minimum 7-10 years proven successful sales experience, including management experience
111

Coordinator, Group Sales Resume Examples & Samples

  • Support Manager in the development of new programs and enhancements related to existing programs
  • Responsible for the coordination of pilot programs, events, and administrative activities, related to program development
  • Interfaces with internal/external partners as needed
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
  • Data entry procedures
  • 1-3 Years: Hotel/Hospitality industry administrative experience (preferably sales) with Salesforce knowledge required. Experience in working with education programs, student group travel or similar experience preferred
112

Group Sales Manager Resume Examples & Samples

  • Revenue generation from a number of regular clients/agencies and new business prospects to achieve revenue targets
  • Creation and management of a pipeline of sales opportunities
  • Day to day account management – responding to client queries, proactive campaign optimization suggestions
  • Work with the publisher team to identify inventory required for specific client objectives
  • Work closely with, creative team and the campaign management team, in designing advertising campaigns and ad-sales proposals for sales teams
  • Proven success in account management in media and digital advertising
  • 8 years+ media industry experience
  • Exceptional analytical skills and a creative approach to problem solving
  • Outstanding teamwork, organisational and interpersonal skills, with tremendous attention to detail
  • Intermediate to Advanced knowledge of Excel
  • Intermediate to Advanced knowledge of PowerPoint
  • Ability to work across different cultures
113

Group Sales & Online Ticketing Representative Resume Examples & Samples

  • 30% Group Sales
  • Coordinates the group sales function of Hershey’s Chocolate World including tracking reservations, advance sales, and client data collection. Coordinates group activities within the facility; and organizes group activities across divisional levels to ensure a seamless experience for group guests. This position is responsible for administration of phone inquiries, mailings, coordination of client itineraries, and the organization and updating of the Group Sales calendar
  • Collaborates with Marketing Group Sales Coordinator to develop group sales strategies to attract motor coach, tour operator, school, and corporate business to Chocolate World. Processes group reservations; plan and coordinate special events in relation to group sales; and may need to be present to execute large group events
  • 30% Guest and Customer
  • Processes Wholesale and seasonal customers’ orders received via the phone and email order
  • Collaborates with retail associates to place and ship guest orders from the retail store
  • Processes guest retail order received directly from the CW Concierge phone number or from corporate 800 number for guest product order, exchanges or refunds
  • 30% Online Ticketing
  • Engages with guests’ pre-visit inquiries or issues with planning their trip or purchasing on-line tickets for Chocolate World Attractions and events
  • 10% Insights and Reporting
  • Collaborate with operations team to create attraction schedule in Gateway and CW website on-line ticketing
  • Develop and run Gateway Group and additional Guest Experience reports
  • Export data from systems to excel to create additional metrics reports
  • Excellent verbal and written communications and customer service skills
  • Familiarity with ticketing systems
  • Ability to interact with all levels of people
  • Ability to be productive in fast-paced environment
  • Strong administrative and financial skills
  • Strong Computer skills (Word, Excel, Power Point, Outlook, Gateway and Great Plains)
  • Salesmanship skills
  • Ability to react quickly to special situations/crisis situations (remain calm)
  • Special work schedule (work weekends/evenings/holidays)
  • Process Improvement Oriented
  • Experience using Microsoft Excel (spreadsheets with pivot tables and charts)
  • Education: Associates or Bachelor’s degree in Business, Marketing, or related field preferred
114

Agency Group Sales Pricing Lead Resume Examples & Samples

  • Underwrite the risk associated with group applications for Group Life, Credit Life, Student Personal Accident and Retirement
  • Provides sound pricing recommendation for corporate clients without compromising profitability
  • Conducts experience review and PNL analysis for all existing group clients
  • Generates sales monitoring reports, agency promo initiatives and other ad hoc reports
  • Assists the Group Sales Head on Project Development on different group initiatives
  • Bachelor's Degree in Mathematics/Applied Statistics/Actuarial Science
  • Candidate should have very strong analytical skills
  • Preferably with experience in the Life Insurance Industry
  • Candidate should have at least 2 years of relevant experience on the same capacity
  • Proficient in Microsoft Office Tools (Excel, PPT, Word)
115

Cluster Group Sales Manager Resume Examples & Samples

  • To follow up on all sales leads & inquiries
  • To maintain communication with the client once the contract is opened and how an ongoing interest in the operation
  • To analyze statistics thereby identifying key sales areas, problems and success rate
  • To research prospective client details, finding out as much as possible about the company to ensure a professional approach
  • To constantly monitor and be aware of competitor activity
  • To constantly be aware of new business opportunities and action these
  • Applicants must ideally have NYC & major brand experience (preferably Hilton)
  • The ideal candidate will have the ability to book business and effectively direct sales team for multi hotels
  • Participate in M.O.D. coverage as required
  • Maintain high standards of personal appearance and grooming, which include wearing nametags
116

Manager, Group Sales Resume Examples & Samples

  • Quote and respond to telephone, e-mail and CVent enquiries, as part of the Group and Events department. Sell the hotel facilities when associated with booking any Groups or Events
  • To initiate the booking process by creating accounts and bookings files, establishing commercial guidelines and liaising with the involved departments to any types of client requirements
  • To take ownership of directly managed bookings, guiding the client through the contracting stages of the Group and Event process, to ensure a successful conversion
  • To ensure bookings are followed up with on a regular basis as per the Director of Group Sales - The America’s. Responsible for in-putting information into Opera S&C, for the accuracy and integrity of information
  • Be prepared to work with a weekly system of flexible hours to accommodate USA time zones as communicated and agreed with the Assistant Director of Sales
  • To provide individual weekly figures by updating all contracted and provisional business. Ensure files are well maintained and updated on a regular basis. Participate in daily, weekly and monthly departmental meetings
  • Proactively seeking additional business from existing or new clients from the designated territories
  • To attend in house familiarization trips and events in order to promote the hotel facilities. Carry out site inspections of clients and potential clients, pre-booked or walk-ins
  • Must be aware of any procedures for any function reservations, changes or cancellations
  • To respond to any changes in the department as dictated by the needs of the industry, department or hotel
  • Be an active colleague of the Savoy team in our mission of ‘Turning Moments into Memories’ for our guests
  • Adhere to all Savoy policies and procedures as outlined by the hotel. To comply with local legislation as required
  • Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises
  • 2-3 years experience in the Hospitality Industry, with over a year of proven experience in handling Groups & Events information into Opera S&C
  • Outstanding communication skills, both written & verbal. The Residential Group Sales Manager will have a major role in supporting and acting as liaison for the Director of Group Sales - The America’s
  • Enthusiastic and positive personality with the ability to build trusting relationships with both clients and colleagues
  • Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results
  • Excellent customer service skills, superior interpersonal skills, results-oriented and highly self-motivated. Able to multi-task and work under pressure
  • Knowledge of bedroom inventory and meeting space capacities pertaining to health and safety procedures and terminology of meeting room set ups
  • Food and beverage and banqueting operations knowledge are an asset
  • Working knowledge of Word, Excel, PowerPoint and Outlook
117

Brand Integration Group Sales Assistant Resume Examples & Samples

  • Accurately enter orders, contract revisions, and commercial copy/copy instructions
  • Check and correct order confirmations
  • Generate contract confirmations and invoices for staff upon request. Notarize, send to client, or to Special Billing when needed
  • Generate and distribute billing reports, as necessary
  • Assist with any additional data entry
  • Manage and enter billing adjustments and discrepancies, as needed
  • Perform general administrative duties including faxing, filing and copying
  • Provide airchecks, when requested
  • E-mail commercial times to customers upon Account Executive request
  • Handle recap requests from CSMs and PMs, including: pulling requested airchecks, taking requested screenshots, and monitoring requested station/personality social media accounts
  • Assist in communication with other departments
  • Assist with event activations as necessary, including, but not limited to: assisting with shipments, load-in/load-out, working on-site at sponsor/client activation, etc
  • Serve as secondary back-up when Client Solutions Managers or Project Managers are out, as needed
  • Manage reception desk clerical duties accurately and effectively when covering phones
  • Must be able to remain "composed" and conduct themselves in a profession manner around high profile celebrities, on-air talent, recording artist, and other guests
118

Regional Director, Small Group Sales Resume Examples & Samples

  • Recruit, select, hire, counsel/coach, train, motivate, and develop new and current sales and renewal team members
  • Provide constant, ongoing, local market intelligence. This would include information on all aspects of local competitors, customer wants and needs and emerging trends. Anything a competitor is doing that impacts our ability to compete, needs to be brought to the National Sales Director
  • Lead their team to increase sales to non-SPC brokers by pro-actively focus on new broker appointments
  • Direct their team to leverage broker relationships to grow RGO, MultiLife DI and 401K opportunities
  • Work to develop new strategies to enhance relationships with SPC qualifiers and other high profile producer opportunities
  • Provide timely annual and mid-year performance reviews for all sales and renewal team members
  • Hold weekly structured sales meetings with sales representative weekly sales and activity report out, training and market updates
  • Developing, executing, and monitoring a sales marketing plan consistent with the Profit Center Strategy and consistent with the needs of the local market
  • Sound development of internal and external relationships resulting in excellent work outcomes
119

Director of Group Sales Resume Examples & Samples

  • This position is responsible for assisting with hiring and developing the staffing for the Sales department
  • The Director of Group Sales is responsible for assisting in budget preparation and on-going financial management of the Sales department
  • The Director of Group Sales will assist with creating and distributing the weekly Pace, STR, Sales Forecast, and Sales Productivity Reports, and is fully trained and proficient on the Delphi system
  • This position interacts with all Senior Leaders and many Leadership level managers in the daily operations of the Hotel, while also building relationships with key account customers, third party agents and the Sales and Marketing staff
120

Director of Group Sales Resume Examples & Samples

  • 80% selling / 20% administrative
  • Achievement of monthly sales goals
  • Assists in setting Group Action Plans for the Group Sales team
  • Reviews inquiries, prospecting, bookings for the week and reports on results, trends, etc
  • Reviews the production reports weekly/monthly
  • Ensures prospecting new business and uncovering new territories and/or industries
121

Small Group Sales Executive Resume Examples & Samples

  • 1-5 years of industry (health insurance) and sales experience
  • Experience marketing self-insured/level funded products
  • Ability to strategize, execute and deliver on results
122

Franchised Group Sales Resume Examples & Samples

  • Take Turnovers from Group & Catering Sales Manager
  • Build group room blocks
  • Set up billing accurately for group blocks
  • Put in rooming lists
  • Make reservations for the Sales Department
  • Detail banquet events and groups
  • Create and complete event orders
  • Prepare weekly banquet event order packet
  • Conduct banquet event order meetings
  • Prepare group resumes for pack
  • Review group arrivals at the beginning of the weekly staff meeting
  • Post Marriott Rewards points for Rewarding Events
  • Act as a liaison between the Sales department and the Banquets department
  • Meet and Greet Onsite Contact at beginning of events
123

Group Sales Coordinator Resume Examples & Samples

  • Support all sales activities of the Group Sales Managers
  • Assign new leads in Market Vision and Delphi to Sales Manager
  • Assist in developing group sales proposals when needed
  • Assist or conduct site inspections when needed
  • Responsible for maintaining updated all contract templates in Delphi
  • Attend Weekly Group Sales Meeting
  • Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue
124

Group Sales Executive Resume Examples & Samples

  • Provide hotel reservations service
  • Process all reservation inquiries, bookings and customer service requests received by phone, fax, or email in an accurate and efficient manner
  • Input group reservations in timely manner to keep most updated room situation at all times
  • Follow sales techniques to maximize hotel revenue
  • Carry out all Reservations Office related job duties
125

Group Sales Manager Resume Examples & Samples

  • Promote and sell to group markets in the above mentioned defined geographic region
  • Generate hotel.awareness through direct phone sales; direct sales calls, tradeshows and networking groups
  • Candidate should possess the ability to solicit group travel
  • This position requires a high degree on independent judgement and discretion on decision making
126

Group Sales Manager Junior Resume Examples & Samples

  • Responsible for all sales activities related to Small Groups Business (10 to 25 rooms) and Panama market
  • Responsibly represent the hotel through conducting conferences, making proposals and other external sales presentations to prospective customers to solicit, explain, negotiate and close hotel sales. Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors
  • Write proposals and/or contracts to advise prospective groups for meeting space and/or banquet date, space and rate availability for group accommodations (10-25 guest rooms) for moderately complex meetings. Develop and quote prices for same
  • SUPPORTIVE FUNCTIONS
  • In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company
127

Director, Group Sales Resume Examples & Samples

  • Direct and manage all activity related to Group Sales, ensuring all service standards are followed
  • Be responsible for account management of key market segments
  • Previous extensive senior leadership experience within sales in the upscale/luxury hotel market is essential
  • Experience of leading a team is essential
  • Group Sales market experience is essential. Varied market segmentation background is an asset
128

Group Sales Manager Resume Examples & Samples

  • Luxury Hotel Sales Preferred (minimum of 3 years)
  • Any combination of education and experience may be considered
  • Conduct hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods
  • Handle account details and coordinate final arrangements with Convention Services department
  • Attend meetings including, but not limited to, pre-convention, business review, departmental
  • Maintain rapport with all potential and existing clients
  • Produce monthly sales recaps of market achievement
  • Write clear and effective sales correspondence
  • Research and analyze competitor trends to stay maximize booking opportunity and potential
  • Optimize productivity and achieve quarterly sales goals
  • Ability to take initiative to lead projects and sales strategies
  • Above Average knowledge of designated markets
  • Work independently with little or no supervision
  • Microsoft Office including Word, Excel, and PowerPoint
  • Opera
  • Cvent
  • Leadership Abilities
129

Associate Director of Group Sales Resume Examples & Samples

  • Working with the DOS, provides leadership and direction to group sales managers to grow group account share and drive group all lines of business revenue for the resort in line with the priorities and overall segment strategies and resort initiatives. Assists DOS in setting sales targets for each sales manager to achieve the overall group revenue goals for all lines of business including lodging and lift tickets
  • Assist DOS in contract approval and business evaluation in accordance with Revenue Management and key stakeholders
  • Under the supervision of the DOS, provides leadership to the group sales team to help them achieve annual goals
  • Ensures pull-through of group strategies and partner with the DOS to ensure resort attains and grows group revenue objectives as well as Mountain Group Servicing and overall Breck Resort fiscal year initiatives
  • Accountability for achieving group room night, skier visits and all lines of business revenue goals, individual and team booking pace goals
  • Strong focus on leading the team in prospecting for new business, tracking new accounts and overall sales culture
  • Understands resorts primary target group customer to generate better business solutions. Provides customer intelligence in evaluating market economic trends that may lead to changes in sales strategy to meet or exceed customer expectations
  • Ensures focus is on strategic proactive selling and penetrating new accounts to maximize room and resort all lines of business group revenues
  • Under the supervision of the DOS, serves as a group sales liaison with key departments such as Revenue Management, Conference Services, National Sales, Strategic Alliance, Mountain Operations, CME, VRR and other internal customers as appropriate
  • Other duties as assigned by the DOS to provide career development leading toward a DOS role while remaining the top producer of group on the sales team
  • Continue to perform all duties as required of a Group Sales Manager including meeting annual booking and performance goals, sales calls, FAMs and in-market travel as required
  • Support Administrative Team and manage up to three direct reports, including reviews, development and day to day operational support
  • Group Sales liaison for the DoubleTree by Hilton Breckenridge with a focus on goals, reports and support to the team
  • Management of expense budget, travel calendar and other duties as assigned by DOS
130

Group Sales Coordinator Resume Examples & Samples

  • Receive and respond to incoming telephone calls to the Sales Department in accordance with Four Seasons Standards
  • Prepare contracts and proposals for Group Sales team
  • Actively institute new processes and procedures for the Sales and Marketing administrative team for efficiency and accuracy
  • Proactively field questions and manage client requests in the absence of a Sales Managers
  • Prepare accurate written correspondence including letters, contracts, proposals, reports, and emails using MS Word, Delphi, Excel, Lotus Notes and CVENT
  • Maintain Delphi accounts including: traces, creating and updating accounts and bookings, and creating and editing events in the booking function diary
  • Develop and create required Sales and Marketing and resort collateral such as flyers, brochures, survey charts and FAM invitations, site alerts, group itineraries, sales presentations, etc
  • Have familiarity with a variety of electronic and manual office resources, including but not limited to printers, copy machines, fax machines, etc
  • Work harmoniously and professionally with co-workers and planning committee
  • Assist with planning and operation of annual Client Educational Forums (FAM's)
  • Answer client questions, provide information about the resort and maintain relationships with clients while sales managers are traveling on business
  • Respond to RFPs via various platforms such as CVENT, Starcite, SpendManagement HPN Global, etc on behalf of Sales Managers and Director of Sales.
  • Assist with planning of client site inspections and organize amenities and client preferences with the Resort team
  • Generate and distribute completed contract turnovers to the key resort departments upon receiving signed contracts
  • Maintain an inventory of all standard department supplies and printed materials
  • Perform other tasks or projects as assigned by hotel management
  • Participate in scheduled departmental and administrative meetings as requested
  • An eagerness to deal directly with group clients in the absence of sales managers
  • Must be able to type 40 wpm or more
  • Able to handle a large volume of telephone calls in an efficient and courteous manner
  • Proficient in Microsoft Word, Excel, Internet, Lotus Notes, and Delphi
  • Food and Beverage, Conference Services or Reservations/Front Desk knowledge is a plus
  • Work well under pressure, requires multitasking and being a team player
  • Complimentary stays at Four Seasons worldwide
  • Medical and Life insurance
131

Director of Group Sales Resume Examples & Samples

  • Pre-opening team will focus on selling 80% of the time and move to 70% Selling / 3000000% Administrative once the hotel has opened
  • Leads team in achievement of the overall Group budget
  • Handles all Citywide Group blocks
  • Along with DOSM manages the relationship with LACVB, Visit WeHo and Chamber of Commerce
  • Assists in setting Group revenue goals/action plans for the group sales team
  • Ensures all relevant Group feeder city trips and tradeshows are budgeted for and attended
  • Works with Marketing to maximize exposure with all Group marketing partners to include, StarCite, Cvent, Conference Direct etc
  • Owns LACVB relationship for group potential ensuring we maximize partnership opportunities
  • Ensures all brand and Group marketing opportunities are communicated to on property DOSM and work with Marketing Department on banner ads, e-blasts and website offers
  • Pulls and analyzes data; recommends appropriate Group actions to the on property DOSM
  • Assist in the budget process for the Group market.Attends RevMax meetings to understand property specific needs and share trend data
  • Performs any other related duties as directed by DOSM
  • Hotel opening/conversion experience
  • 5+ years sales experience in hotel sales and marketing, preferable a Director of Groups Sales position
132

Senior Group Sales Manager Resume Examples & Samples

  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis for groups
  • Maintain accounts, contact, activity and business details within the appropriate software applications
  • Previous Sales experience required; luxury hotel experience preferred
133

Large Group Sales Executive Resume Examples & Samples

  • Ensure his/her region achieves or exceeds required quota
  • Independently develop processes to obtain leads through comparison and evaluation of possible sourcing opportunities
  • Identify prospective situations where Athena services can be sold
  • Work closely with athenahealth partners to leverage introductions; Other duties as assigned by the Regional Vice President
  • Solid mastery of the economics of medical practices and ROI delivery
  • A successful history of achieving sales quotas of $2million or more annually
  • Experience in positions requiring the exercise of discretion and independent judgment with respect to significant matters
134

Group Sales Coordinator Resume Examples & Samples

  • Supports the revenue/sales/catering department regarding all room blocks and groups for the hotel. Complete displacement analysis for group inventory and assist contracted guests with questions, changes and special requests
  • Ensure all cut off dates are according to contracts as well as maintain wash, and approve with revenue management most profitable business decisions
  • Maintain positive relationships with all guests/clients; knowledge of and implement procedures for giving special attention to VIP’s, (i.e. Club level guest, group contact/coordinator, etc…)
  • Ensure the following group functions are completed in an accurate and timely fashion
  • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision
  • High school graduate; some college preferred
  • Previous hotel experience
  • Punctuality and regular reliable attendance
  • Interpersonal skills and the ability to work well with co-workers and the public
  • High attention to detail and organization
135

Group Sales Assistant Resume Examples & Samples

  • Primary -Group Sales: Determining Group Sales budgets is a process involving the DGS, SGSM, GM and RM. Each restaurant will have budgeted group sales that will contribute to meeting overall annual sales budgets. The Group Sales Assistant is responsible in helping the Senior Group Sales Manager to achieve the established group sales budgeted volumes
  • Secondary -Business Partner and Concierge Program: Drive incremental annual guest counts and sales through the execution of large parties and private events. The Senior Group Sales Manager is responsible for driving these initiatives and the Group Sales Assistant is responsible for assisting in execution of the program and tracking the dollars generated
  • Maintain excellent organization in the Sales Department
  • Superior at maintaining accurate records
  • Ability to multi-task, with strong organizational and time management skills
  • Must be punctual, well-prepared and professional
  • Must be able to work independently
  • Must possess great problem solving skills
  • Capable of working with multiple departments
  • Working knowledge of Microsoft Word/Excel/PowerPoint/Outlook programs
  • High School diploma required, Bachelor's degree preferred
  • 1-2 years of event planning experience preferred
  • Restaurant experience preferred
136

Trust Services Group Sales & Marketing Analyst Resume Examples & Samples

  • Sales Analysis: Responsible for the coordination and updating of Incentive Plans; Variable Pay Plan (VPP), Qualified Sales Referral (QSR), and the Branch Division (BD) Product Support Guide. Responsible for monthly sales tracking and reports which includes assisting business executives with monitoring of business unit/individual performance as well as analyzing business strategies, plans and practices through the use of data analytics. Drives sales and pipeline management which includes preparation of executive sales reports and updating teams and leadership on new opportunities and pipeline status. Implements and helps drive division sales and marketing initiatives. Responsible for creating and publishing the monthly TSG newsletter. Prepares monthly success stories to be included within the TSG newsletter and shared with internal partners. Prepares monthly sales summaries for department meetings. Creates and coordinates presentation of the QSR recognition checks and client proposals
  • Blue 360 Division Liaison: Serves as the TSG Blue 360 representative and attends monthly meetings on behalf of TSG. Serves as the division expert and liaison on the upgrade to the new system using Teradata CIM. Provides input to the design team on how the system should be designed and utilized to drive sales and service within Trust. Provides staff training on Blue 360 which includes logging sales and calling activity. Tracks and monitors activity to ensure client calls are logged and officers are meeting call standards, new opportunities are generated, referrals made and results are reported into leadership team. Pulls ad hoc data as requested by Senior Management
  • Events & Training Coordinator: Serves as the TSG liaison with marketing to coordinate client events. Works with TSG officers on creating the event, development of presentation material, coordination of rooms and client invite list. TSG specific client events to include investment update, specialized topics and branch specific Will/Trust seminar. Coordinates TSG brown bag informational sessions for internal bank partners
  • Marketing & TSG SharePoint Site Coordinator: Serves as the TSG liaison with marketing as it relates to TSG marketing collateral. Works with managers on content and coordinating with marketing on the development of the documents. Works with other business units within TSG and the Training and Support Center (TSC) to manage, coordinate, stock material, and update and maintain the department website. Responsible for managing, coordinating, and publishing all Sales and Marketing info and updating, as necessary. Primary contact for the TSG SharePoint site which includes publishing and updating site and the Products & Services Guide
  • Performs all other miscellaneous responsibilities and duties as assigned
  • Minimum 5 years of increasingly responsible positions with responsibility for creating marketing collateral/publications and/or sales administration, or equivalent work experience
  • Requires significant financial/business analysis skills/experience
  • Prior project/process management experience preferred
  • Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access, and PowerPoint) or similar software
  • Knowledge of or ability to use Bank software and systems
  • Prior experience with customer database programs highly preferred
  • Experience using Adobe PageMaker preferred
  • Possesses strong organizational and written correspondence skills
  • Possesses strong analytical, quantitative and problem solving skills to identify opportunities and risks
  • Must have strong project management and implementation skills
  • Must demonstrate ability to work independently, think critically, prioritize work and effectively manage time in a multiple project environment with changing priorities and staff
  • Must be able to work across departments and divisions and build/maintain strong working relationships
  • Able to work flexible hours including holidays, weekends and evenings as needed or assigned
137

Group Sales Manager Resume Examples & Samples

  • Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling, which will vary according to the needs of the hotel
  • Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing nametag while working
  • Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations
  • Overseas revenue generating, goal setting and all activities related to the Corporate and Incentive Group Segments for The Plaza
  • Direct report for Group Sales Coordinator including day to day management of action plans, annual LEAD reviews, quarterly action step development, communication effort
  • Responsible for leveraging FRHI business travel related programs including GEMS and GSO
  • Actively participate in discussion and contribute recommendations for yielding strategies in rooms. Attend rooms merchandising meetings for both properties as travel/appointment schedule allows
  • Responsible for meeting and exceeding Corporate and Incentive Group revenue as determined by General Manager and Director of Sales and Marketing
  • Actively participates in business review process with all accounts on an ongoing monthly basis
  • Review and disseminate monthly tracking of accounts
  • Responsible to communicate new account data to reservations, GEMS, GSO
  • Responsible for managing the RFP process for all negotiated accounts in assigned market segments Maintain consistent schedule of Corporate and Incentive presentations to Meetings planners and Incentive houses as necessary
  • Responsible or jointly responsible for conducting annual customer appreciation party
  • Ensure professional and courteous service to all accounts
  • Create and develop ongoing promotions for Key Corporate and Development accounts
  • Ensure travel agent FAM trips are scheduled and professionally conducted
  • Actively participate in trade shows as needed by hotel and corporate office
  • Develop, support and train Groups Sales Coordinator
  • Work with Director of Sales and Director of Revenue Management in creating and establishing sales action plans
  • Work with Director of Sales and Director of Revenue Management in establishing monthly transient forecast
  • Coordination of sales activities with Global Sales Team as necessary. Conduct sales calls, participate in trade shows and entertain clients as needed
  • College degree and /or 5 years of equivalent industry experience in Group Sales or equivalent
  • Working knowledge of Opera, property PMS is helpful
  • Complete understanding of pricing and yielding policies, sales and marketing promotions and sales SOP’s preferred
  • Understanding of related expenses preferred
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must work well in stressful, high-pressure situations
  • Must maintain composure and objectivity under pressure
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of a particular need
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests
138

Area Group Sales Manager Resume Examples & Samples

  • To follow-up on all sales leads & inquiries
  • To achieve or exceed budgeted sales targets for all hotels
  • To identify prospective clients' exact needs, by qualifying
  • To entertain prospective clients, where possible combining this with visits to existing satisfied customers
  • 3-4 years of group sales experience in a lifestyle hotel setting
  • Experience selling multiple properties a plus but not required
  • Working knowledge of Delphi Sales Software
139

Group Sales Manager Resume Examples & Samples

  • Solicit and strategically grown business from group market segments and embassy while working closely with Rosewood Hotels Regional Sales office
  • Strategically develop new markets
  • Effectively maintain, monitor and evaluate Group Rooms Control
  • Function as a liaison between clients and hotel associates
  • Create and execute strategic plans and actions for group market segments
  • Assist in marketing plan strategies and budgets
  • Achieve budgeted production goals for each identified group market segments
  • Maintain awareness of market conditions and competitive set, and its impact on the hotel. Anticipate business needs with flexible planning
  • Respond to client/guest requests in courteous, professional and timely manner
  • Participate in weekly Revenue/Yield meetings focusing on future business opportunities
  • Conduct weekly Group Rooms Control (GRC) meetings focusing on group leads and opportunities
  • Participate identified business and community networking events
  • Minimum of 1-2 years hotel sales experience – luxury brand preferred
  • Perform job functions with attention to detail, speed and accuracy
  • Work cohesively with co-workers as part of a team
140

Director of Group Sales Resume Examples & Samples

  • Solicit new and develop existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
  • Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required
  • Responsible for conducting pre- and post-opening site inspections, and coordinating, orchestrating and hosting property and area familiarization trips and activities
  • Develop & maintain knowledge of market trends, competition and customers
  • Responsible for the entire group sales effort for Rosewood Miramar Beach. This entails the Group Sales Managers and Group Sales Assistant to achieve budgeted room night and revenue goals
  • Proactively manage, qualify, and solicit all existing and new group accounts in assigned territory. Manage the preparation of proposals and contracts for the group market segment. Responsible for ensuring the closing of the sale, the collection of deposits, and prepayment of assigned accounts
  • Maintain and further develop group database. Ensure that accounts are rated according to Rosewood Hotels & Resorts coding system
  • Create “Need Period” database for traditional low occupancy dates. Develop promotions and sales campaigns for implementation in the group market segment
  • Responsible for the group room control in order to manage room availability, room allotments, and rate guidelines. Maximize yield in the group segment to compliment the transient market segment
  • Develop new marketing tools/collateral for the group market segment. Coordinate and monitor scheduled direct mail efforts
  • Conduct sales calls on key accounts. Organize sales blitzes in assigned territory with Regional Sales Office and sister properties. Solicit, organize, and participate in familiarization trips from key client base
  • Represent hotels at appropriate travel industry trade shows and conferences. Identify and participate in appropriate networking channels and action plans to maximize exposure/opportunity for Rosewood Miramar Beach (i.e. Airlines, Visitor & Convention Bureaus and Destination Management Companies)
  • Prepare and submit timely monthly reports to Director of Sales & Marketing. Recognize and include communication of market trends and competitive intelligence
  • Attend sales meetings and leadership training sessions as required
  • Knowledge of all departments of the resort
  • Ability to establish, monitor and achieve goals
  • Ability to act independently with minimal or no supervision
  • Work with minimal supervision
  • Exceptional interpersonal skills - able to represent the property in the community
  • Revenue/Yield management skills
  • Bachelor’s Degree or an equivalent combination of international degree in Hotel Management or Marketing and progressive work-related experience
141

Group Sales Executive Resume Examples & Samples

  • Focus on groups from 100 to 3,000 lives
  • Develops and cultivates strong relationships with key constituents to maximize sales opportunities and achieve profitable growth
  • Ensures product, pricing and services meet client's needs while meeting Aetna revenue growth and profit objectives
  • Manages and builds producer relations as needed depending on book of business or market segment(s) being supported
  • Collaborates with internal partners and/or external constituents to uncover profitable growth and cross-sell opportunities within new or existing customers and to support post-sale activities
  • Coordinates presentations
  • Develops/maintains and communicates expertise on products, industry, and emerging marketplace trends
  • Make 20 broker calls per week
  • Bachelor's degree or equivalent experience
  • Licensed Life & Health Producer
  • 3-5 years selling Life, Disability, Dental and Vision preferred
  • Successful track record of sales
  • Strong relationships with top brokers and consultants in the territory
  • Strong written and verbal communication skill
  • Strong analytical skills
142

Markets Group Sales Associate Resume Examples & Samples

  • Target Market Lists and Key Deals Lists, together with Sales Metrics
  • Monitoring and update of Sales CRM system – Engage/Tier 1
  • Ensuring accurate representation of all versions of the sales pipeline
  • Help in the initial development and then maintenance of EMEA RfP database
  • Monitor and enhance marketing materials and client sales pitches
  • Applying for and monitoring Legal and Compliance sign off for RfPs, Presentations and Marketing Materials
143

Group Sales Enquiry Executive Resume Examples & Samples

  • Respond promptly and professionally to all centrally received inbound and marketing generating enquiries
  • Qualify leads by receiving inbound enquiries, determining precise customer requirements in order to decide whether the enquiry can or should be handled by Exova
  • Distribute Leads, Opportunities and requests for information to most appropriate Exova contact and Laboratory
  • Input leads and opportunities and ensure all communications and interactions between Sales Enquiry Executive and clients via multiple sources are entered into ExovaHub CRM
  • Assist with the management of the inbound enquiry pipeline - report KPI&#96;s related to the volume and value of enquiries, conversion to quotations and sales conversion rates
  • Assist with marketing development of new enquiries generated following customer-facing marketing campaigns and demand generation programs
  • Interface with other regional and global Marketing teams in the Group to drive cross selling activities
  • Use unscripted consultative customer service/sales techniques by asking appropriate questions and probing to uncover additional customer needs
  • Maintain and develop a broad knowledge of Exova’s global laboratory capabilities and accreditations – This may involve a travel program to laboratories for training
  • Assisting internal colleagues globally with sourcing enquiry queries within Exova
  • Managing and routing client emails throughout the laboratory group to maintain a professional client experience – Orders, CV’s, Accounting, client surveys etc
  • Actively contribute ideas on ways to resolve challenges, better the customer journey and improve productivity
  • Remain current with the Exova Safety training management system and all Exova SOP’s
  • Demonstrated ability to work in a highly pressured and demanding work environment
144

Group Sales Executive Manager Resume Examples & Samples

  • Develop integrated territory sales plan and ensure territory coverage to touch all opportunities on a scheduled basis
  • Present athenahealth solutions from beginning to end including conducting on-line demonstrations and utilizing a "solution selling" approach
  • Develop and submit comprehensive proposals based on the individually assessed needs of potential clients
  • BA required, advanced degree preferred
  • A minimum of 5 years of experience selling practice mgmt/revenue cycle or EMR software/solutions to office based doctors or physician organizations or at least 5 years of experience consulting and selling solutions to medical practices/hospitals
145

Group Sales Manager Resume Examples & Samples

  • Meeting and exceeding personal sales room night booking goals : monthly, quarterly and yearly
  • Exceeding monthly Activity goals in each of the following categories: site inspections, personal sales calls, entertainment and prospecting
  • Identifying and executing key action steps each quarter that will achieve booking goals
  • Working with DOGS and DORM to meet and exceed budgeted group room rate
  • Actively target and solicit new business within the territory
  • Traveling to Bermuda as needed to cover the sales office/interact with all departments, for group fam trips and key site inspections
  • Managing your own annual travel and entertainment budget without exceeding your allotment
  • Utilization of Opera sales system in compliance with FHR and Fairmont Hotels of Bermuda standards
  • Developing key and developmental accounts that will generate long term business partnerships
  • Staying familiar with industry trends via appropriate publications/trade memberships if necessary
  • Ability to think strategically and maximize our group potential over need periods
  • Attending all required meetings (bi-weekly GRC call and daily 8:30am morning sales meeting). Participating in on going brainstorming sessions
  • Adhering to all Fairmont Hotels & Resorts sales standards and procedures
  • Participation required annually on any Fairmont training workshops and achieving shop scores of 90% or more
  • Must be a results-oriented, highly motivated individual, with a positive attitude that thrives in a team-based work environment
  • A Bachelors Degree and/or Hotel Management degree preferred
  • Minimum of five years hotel sales experience a must with established strong relationships within the NY/NJ group Market in all key segments i.e. Financial, Association, Corporate Meeting, Incentive and Insurance
  • Computer literacy including SalesNet and Microsoft Word and Excel essential. Property Manager and PowerPoint experience preferred
  • Ability to travel and work non-traditional hours is essential
146

Group Sales Manager Resume Examples & Samples

  • Aggressively pursue any leads for profitable business opportunities for the Breckenridge properties, concentrating on the wedding and corporate markets. This includes opportunities for the National and Regional Markets
  • Nurture relationships with our key lead sources; in addition to participation in marketing programs and appropriate meetings. This also means ongoing promotional programs and seasonal FAMS/Get-togethers with their staff
  • Assist in the smooth transition of a group from contract stage to a successful in-house experience through communication with the Conference Services Manager and other departments. This includes but is not restricted to
  • Keep abreast of competition, and share creative ideas of strategies with peers
  • Attend appropriate staff meetings, monthly sales meetings and internal functions
  • Maintain compliance with Wyndham Vacation Rentals policies and regulations as well as industry standards of professionalism and integrity
  • Assist in the development and implementation of specific marketing programs, promotions, email marketing , social media and photography
  • Perform all other necessary responsibilities as directed by supervisory management
147

Group Sales & Event Coordinator Resume Examples & Samples

  • Coordinate and complete all types of proposals, contracts and other administrative duties that occur
  • Communicate sales issues to various departments in handling all billing issues for new bookings
  • At all times, take the extra step to help callers if sales manager is unable to speak with the client
  • Handle stressful/difficult clients in a professional manner
  • Coordinate special projects and festivals
  • Periodically, attend business review meeting for further understanding of the sales process
  • Meet/greet in house clients
  • Ensure group pick-up numbers are noted in the GRC and appropriate updates are made. Work with reservations manager on this process
  • Ensure all bookings received are within SOP in terms of group ceiling, meeting space, etc
  • Bachelor’s degree preferred; however, any combination of education within hotel sales may be considered
  • Past hotel sales experience preferred
148

Senior Group Sales Mgr Resume Examples & Samples

  • Minimum of 4 - 5 yrs Sales Management experience is required
  • Formal Sales training i.e PSS, PSN
  • Must be a true “sales-minded” individual; always looking for new business with a proven record of results
  • NYC experience required
  • Regional Sales Office experience a plus
  • Must possess excellent communication both verbal and written and immediately follow up
  • Strong computer skills are a must to include: PPT, Excel and Word
  • Ability to work within and manage a designated budget
  • Experience includes heavy prospecting through a hotel opening, re-positioning or lesser known brand
149

Smerf Group Sales Manager Resume Examples & Samples

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
  • Problem solving, reasoning, motivating, organizational and training abilities are used often
  • Employee Activities & Events
150

Small Group Sales Assistant Resume Examples & Samples

  • Correctly qualify potential customers, as well as complete the enrollment process of new/existing external customers
  • Coordinates sales/retention activities through working with other divisions in order to assist the customer in a timely manner
  • Inputs data and tracks the returns from Direct Marketing campaigns to prospective and existing groups/business
  • Keeps manual logs for minor departmental sales campaigns, prepare weekly reports for existing/ongoing sales campaigns for Small Group
  • Required to attend staff meetings for ongoing job related education
  • Required to obtain and maintain a Life, Accident and Health license through the Kansas Insurance Department to secure all lines of business sold to the markets served by Small Group Sales (high school diploma or GED is a prerequisite)
  • Required to perform routine secretarial duties
  • Required to actively engage in the solicitation of business for Blue Cross and Blue Shield of Kansas and its subsidiaries as needed by the department
  • Expected to maintain a record of minimal unscheduled absences
  • Expected to project a professional image in the workplace -- business hours for this position are 8:00 am to 4:30 pm, Monday through Friday routinely
  • Requires heavy phone usage and is expected to interact professionally with all prospective publics to include business owners, lawyers, CPA's, etc
  • Expected to close mini-sales campaigns as directed throughout the year without representative intervention
  • This position is a fast-paced position with demands from external customers/prospects and sales production goals, carries accountability to increase and maintain enrollment in Blue Cross and Blue Shield of Kansas products, and its subsidiary companies
  • Requires a constant concentration in a variety of products being offered to Small Groups
  • Required to respond to numerous telephone inquires from customer prospects and enrolled groups
  • Required to complete multiple deadlines and support multiple job duties and responsibilities on a daily basis
  • Frequently required to perform job function with time frame restraints while maintaining a positive attitude
  • Work is diversified in a comfortable working environment, it may however, involve working with less than pleasant customers
  • Required to use PC and telephone in synch up to 95% of the working day
  • Required to work in a teamwork environment
  • High School diploma or its equivalent is required
  • Requires one to two years experience working directly with the public
  • Detailed knowledge of all product lines offered by Small Group Sales to include all subsidiary companies is preferred
  • Knowledge of state and federal regulations, underwriting policies and procedures of Blue Cross and Blue Shield of Kansas is preferred
  • Ability to work without assistance in MASK, TMS, LOTUS NOTES, MAC, CSI, TROVE, OZ, Excel, Windows, EIM, MPN, Rate Finder, Imaging and any system developed for the purpose of tracking direct marketing activities is preferred
  • Proficiency in mathematics is preferred
  • Ability to attain and maintain a Kansas Insurance Department License for Life, Accident and Health is required
  • Ability to attain Certification for FFM and FF SHOP
151

Small Group Sales Executive Resume Examples & Samples

  • 80% [Primary Function]
  • Manage a full-cycle sale process, including prospecting, selling, and closing
  • Maintain a strong sales pipeline using Salesforce
  • Conduct product demonstrations via WebEx to prospects
  • Quickly but thoroughly learn athena’s product lines, the industry, and the industry challenges
  • Produce accurate forecasts to achieve monthly, quarterly, and annual quota
  • Leverage internal resources to generate new leads: channel partners, marketing, inside sales
  • Efficiently leverage the online contracting process to close deals
  • 2-4 years of corporate, client-facing work experience
  • 1-3 years of sales experience (may include inside sales, telesales, or quota)
  • Strong presentation and communication skills (both in person and on the phone)
  • Exceptional organizational and time management skills
  • Excellent communication skills- both written and verbal
  • Athena’s core competencies of all employees: teaching, learning, and teamwork
152

Mountain Group Sales Manager Resume Examples & Samples

  • Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, Tradeshows, etc
  • Develop relationships within the local lodging community to expand customer base for future group business opportunities
  • Work collaboratively with Regional Team(s) to ensure best practices and proactive selling efforts
  • Own and grow the mountain day group market, utilizing on mountain F&B options for summer and winter
  • Partner with sales and operation teams to conduct site inspections that focus on the customer’s needs and highlight the key features of the mountain
  • Manage sales funnel with weekly reporting on Prospects, Tentatives and Definites to Director of Sales
  • Proactively sell lodging, lift tickets, mountain food & beverage and generate proposals and contracts to group leaders, ski clubs, travel agents and other organizations
  • Track, create and update bookings as well as manage revenue goals and track sales progress
  • Work closely with National Sales Office to provide superior customer service to groups, in various areas of resort specific needs such as lift tickets, lodging, events, ski school and any other on-mountain activities (both summer & winter)
  • Manage national accounts and service groups in conjunction with the Vail Resorts corporate sales teams
  • Develop relationships and work closely with on-mountain operational departments such as ski school, advanced tickets and competition services, among others
  • Attend industry events to position Breckenridge as a premier group destination
  • Manage department budget, including monthly forecasting
153

Group Sales Manager Resume Examples & Samples

  • Meet or exceed annual sales revenue goal. *See combination of closed business or qualified pending opportunities to meet monthly revenue goals. (Example: contracts pending 90% guarantee of execution or adequate qualified leads pending contract)
  • Create and build a master account client list with the Director of sales and update client list quarterly
  • Create, build and execute a quarterly sales plan approved by the Director of Sales
  • Develop and implement a regional ministry business plan for assigned territories and markets
  • Accurately track sales activity through the sales funnel/pipeline and SMART plans: sales appointments, sales calls, prospecting calls, maintenance calls, networking and site tours (daily, weekly, and monthly)
  • Tracker – Accurately track all sales activity/daily. (sales appointments, qualified leads, contracts sent and contracts signed)
  • Pipeline – Accurately track all qualified sales leads and lost leads/daily
  • Sales appointments – Accurately track weekly sales appointments with a minimum of 6 qualified appointments per week. Report all sales appointment to the Director of Sales Weekly
  • Respond to all Conference RFP’s approved by the Director of sales within a minimum of 24 hours
  • Reserve and build overnight contracts. All contracts will be pre-approved before contracts are sent to clients and the final signed contract will be approved by the Director of Sales
  • Provide all signed contracts to the Administrative assistant weekly for Sales revenue tracking
  • Community networking and involvement to build client and account relationships, and increased sales revenue
  • OTHER DUTIES AND RESPONSIBILITIES
  • Belief in and adherence to the Statement of Faith and Mission of The Navigators
  • Minimum 2-3 years Outside Sales Experience
  • Has a sincere and mature walk with Christ
  • Knowledge of Microsoft Office and Excel Spreadsheets
  • Strong analytical, interpersonal, organizational and administrative skills
154

Group Sales Manager Resume Examples & Samples

  • Assist with preparation of resumes for groups ten days prior to group arrival and review all details in weekly Staff Meeting
  • Assist with all group rooming list, daily inspection of guest folio, communication with front office on group arrival, communication with accounting regarding guest billing, communication with Revenue Management team on group room block
  • Conduct pre- and post-conference meetings when it is agreeable with the client
  • Ensure banquet event orders are accurate and provide all relevant information to departments concerned 15 days prior to event start time
  • Be aware of departmental revenue and up sell at every possible opportunity
  • Participate in required M.O.D. Program
  • High School diploma or equivalent required. Bachelor’s Degree - preferred in Sales & Marketing or a related customer service field
  • PC skills including Excel, Word and CVENTS, CI/TY and FSMPS
  • Strong organizational, analytical, verbal and written communication skills
  • Sedentary work, exerting up to 30 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
155

Online Group Sales Manager Resume Examples & Samples

  • Prefer -- 1-2 years sales or revenue experience or other relevant experience
  • Strong skills in the use of Delphi and meeting broker
  • Experience with third party meeting planner sites is preferred
  • Excellent problem recognition and resolution skills
  • High degree of self-motivation, well developed leadership skills and ability to work well both as an individual contributor and within a team environment
  • Excellent written communication and presentation skills. Able to conduct cold-call sales research and solicitation
  • Highly motivated and flexible, possessing the ability to take initiative, to succeed while under pressure and meet deadlines
156

Group Sales Controller Resume Examples & Samples

  • Ensuring excellent profile of itv’s Multiplatform credentials through regular meetings, dialogue and Event appearances with Clients, Agencies and Industry Bodies
  • Strong people management and leading a team of professionals
  • Gathering intelligent business and marketing insight by constantly talking to Agencies, Specialists, and Clients, about how ITV can help them achieve their goals. The Group Sales Controller must have a broad knowledge of what ITV can offer across all of its audience touch points and now how to create effective communications through ideas generation. Delivering against the itv FUSION strategy is paramount
  • To offer strategic input and support to the Sales Director’s and Commercial Leadership Team, when required on: Data, Platform and Device partnerships, Programmatic and Smart Targeting
  • Also, be skilled in creating ‘commercial frameworks’ (and partnerships that drive itv FUSION strategy) and attract incremental revenue, which will require a strong knowledge of industry trading practice and the ability to work closely with ITV Trading Team
  • The creation and delivery of Business Plans will be fundamental to the above. These must also identify strategic priorities including growth and contact strategies within each Agency that ultimately result in the sale of all ITV products to ensure annual sales targets are met and exceeded
  • Expert and senior Account management experience, including Client service experience, knowledge of brands and marketing strategies
  • Experience in creating insightful customer contact strategies
  • Excellent and proven senior sales experience (TV, sponsorship and digital)
  • Experience in managing a team, direct reports, who are responsible for Business Plan creation, the sale of multiplatform and cross media products and services
  • Proven ability to build commercial partnerships with Agencies and Clients
  • Detailed knowledge of the media planning process and strong understanding of how to influence Agency and Client briefs and plans
  • Experience of creating and delivering annual sales plans and incremental revenue streams from Agencies and Clients
157

Large Group Sales Rep Resume Examples & Samples

  • Solve for the needs of the employer, broker and insureds related to our product offerings--group dental and eye care--with variations to meet customer needs. Products are sold primarily through broker relationships and direct sales. Other relationships such as TPA’s will be considered
  • A highly competitive and sophisticated market, this position’s primary thrust is to maintain a high level of service to existing clients and contribute to increased sales. Committed sales results are delivered on a quarterly basis
  • Incumbent secures business written via assigned markets and brokers. Promotes broker development through personal contacts and approved marketing and sales methods. Ensure that submitted cases meet acceptable underwriting principles
  • Assist brokers on sales presentations and enrollments on both new and existing business
  • Under guidance of the Field Officer, monitors group business ensuring high quality of the producer and exercising sound judgment in the expenditure of company funds. Incumbent will begin with a narrow scope of decision-making authority that will increase with experience. The successful Group Representative will know their competitors and understand contractual differences to position Ameritas for sales results
  • Incumbent is assigned goals and will be continually challenged to develop new business in a highly competitive marketplace and maintain the loyalty of the producers. Group Sales Representatives focus sales efforts to meet company objectives. Focus efforts may include product type, industry, case size or sales method
158

Group Sales Manager Resume Examples & Samples

  • Achieve monthly room night booking goals, managing room inventories and group blocks associated with weddings, social groups, galas, holiday parties etc
  • Follow Booking Guidelines
  • Participate in site tours and outside sales calls targeting specific areas and group within market
  • Solicit referrals for group business from third party wedding planners and local event venues
  • Prospect and develop new accounts in line with the hotel's stated Mission Statement
  • Maintain aggressive weekly telephone, site inspection and personal call goals and outside sales
  • Use all prospect sources as identified in the Sales Action Plan
  • Follow up promptly on leads generated by all lead sources including direct inquiries
  • Active involvement in industry associations and networking events
  • Achieve budgeted room nights, rate and revenues
  • Participates in the development of direct mail and all promotions related to the social room block market segment needs
  • Maintain positive attitude and welcome change
  • Servicing room blocks to include booking, managing and communicating groups needs through group resumes and weekly staff meetings
  • Degree from college or university in hotel management, business or communications preferred
  • Two years or more related experience in sales and/or catering work at a full service hotel with a proven ability to achieve production goals and to service groups
  • Must have experience in "cold call" solicitation, contract closing, site inspections with clients, and contract negotiations
  • Participate in development training with Omni Hotels & Resorts
  • Remain current with all pertinent computer software programs and equipment
  • Have working knowledge of all departments, the hotel and its amenities
  • Participate in all sales meetings and daily line-up meetings
  • Create and follow quarterly SMART Plans
159

Group Sales Manager Resume Examples & Samples

  • At least 4 years of progressive hotel sales experience; or a 4 year college degree and at least 2 years of related experience; or a 2 year college degree and 3 or more years of related experience
  • Must be skilled in Delphi, Windows, Company approved spreadsheets and word processing
  • FL corporate account experience preferred
  • Qualify leads and prospects gained from cold calls, sales blitzes, National Sales Office and other sources. Cold call and make sales appointments to consistently prospect accounts for all direct sales segments
  • Establish and maintain close contacts with top accounts and target accounts, through phone calls, tours, appointments, correspondence and entertainment. Assess their current and future needs. Network with prospects to uncover other decision-makers
  • Responsible for achieving both assigned market room night, room revenue and banquet revenue budget along with the top-line revenue goals for the hotel
  • Keep up on industry trends and seek creative ways to infiltrate markets/accounts
  • Complete weekly and monthly production reports
  • Excellent communication skills, both written and verbal required. Excellent computer skills required
  • Must be organized, detail minded, and able to work independently
160

Account Executive, Group Sales Resume Examples & Samples

  • Make 80 phone calls per day to targeted demographics to sell group tickets and programs
  • Actively pursue new business and determine new ways to acquire leads
  • Meet or exceed monthly sales goals as determined by the Group Sales Manager
  • Create and maintain long term clients and relationships
  • Track communications and correspondence with clients using ticketing system (Archtics) and CRM (KORE)
  • Host events on game days
  • Support team to help execute other events
  • Network outside of business hours for lead generation purposes
  • Sell season tickets, partial plans, suites in addition to group tickets
  • At least two (2) years of experience in group events and/or ticket sales
  • At least one (1) year of customer service experience
  • A positive commitment to providing exceptional customer service to all L.A. Clippers customers
  • Proficient in Microsoft Word, Excel and Outlook
  • Strong communication skills, both verbal and written, and exceptional interpersonal skills
  • Ability to work independently and effectively in a high pressure environment
  • Must be able to work non-traditional hours, including evenings, weekends and holidays
  • Must be able to work every Clippers home game
  • Bachelor’s degree in business, management, sports marketing or a related field
161

Group Sales Executive Resume Examples & Samples

  • Enter and manage tentative and definite group blocks into Opera
  • Update definite groups and build group blocks into Marsha
  • Secure rooming list prior to cut-off dates and input to Marsha
  • Focus on all necessary details - flight details, special requests, transportation and visas
  • Track group slippage and history for post-group analysis
  • Track all rate changes made to Opera PMS versus Marsha rates
  • Audit Marsha and Opera to ensure rooms inventory are balanced and reservation details are correct
  • Customer liaison is required
  • Send personal offer of quotation within 24 hours
  • Ensure all files are tidy and up to date
  • Ensure re-active sales office files are maintained in an accurate and sensible order at all times,
  • Ensure re-active sales office is clean and tidy and all times, attend and participate in department meetings
  • Attend and participate in department meetings
  • Ensure open communication is maintained at all times with all hotel departments
162

Account Director, Group Sales Resume Examples & Samples

  • 40% Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
  • 25% Prepare correspondence to customers, internal booking reports and file maintenance
  • 15% Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required
  • 10% Work with other departments within the hotel to provide quality service to customers
  • 5% Attend trade shows, community events and industry meetings
  • 5% Develop/maintain knowledge of market trends, competition and customers
  • Participate as a team player with all departments
  • Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision
  • Extensive knowledge of sales skills
  • Must possess computer skills, including, but not limited to, Microsoft Word, Excel and Delphi
  • Ability to assess/evaluate employees performance fairly
  • Ability to supervise, train and counsel subordinates
  • Ability to establish and execute appropriate action plans
  • Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA
163

Group Sales Resume Examples & Samples

  • 1 to 3 years of experience in Hotels/Resorts Administrative support role is required
  • Must have well-developed interpersonal skills with the ability to establish highly functional relationships with diverse personalities both within and outside the company
  • Project a professional image and demeanor
  • Understand, apply, and comply with all company policies and procedures
  • Strong computer skills: Delphi, Opera, MS Office Office Suite; Google Suite experience preferred
164

Group Sales Manager Resume Examples & Samples

  • Ability to identify and develop accounts
  • Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel, Opera, and Delphi
  • Math skills, as well as budgetary analysis capabilities required
  • Minimum of 5 years hotel sales experience – luxury brand preferred
165

Temporary Group Sales Manager Resume Examples & Samples

  • Create, execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
  • Maintain timely and accurate recording of activity to include appointments, calls made and business leads
  • Experience. Previous experience and enthusiasm selling passionate people, authentic experiences and distinctively different service to others in a team oriented environment
166

Group Sales Manager Resume Examples & Samples

  • High school graduate
  • At least 5 years of progressive hotel sales experience in a specific market; or a 4year college degree and at least 4 year of related experience; or a 2year college degree and 5 or more years of related experience
  • Fully bilingual (English / Spanish), preferred
167

Group Sales Manager Resume Examples & Samples

  • Primary- Group Sales
  • Passion for planning events and delivering excellence in customer service
  • Ability to research new business opportunities then connect via phone and in person
  • Must be able to maintain a professional manner under stress
  • Mature, with good judgment, detailed oriented, friendly and responsible
  • Ability to adapt to changing guest needs quickly and effectively
  • Must be punctual, organized, and well-prepared
  • Must be able to work independently and be self-motivated
  • Able to problem solve and work independently
  • 1-3 years in hospitality industry required
  • 1-3 years prior sales experience /event planning preferred
168

Leisure Group Sales Manager Resume Examples & Samples

  • Manage and provide direction to a team of Assistant Managers and Coordinators
  • Trains and coaches Assistant Managers and Coordinators for advancement
  • Makes recommendations to the Vice President as needed, as related to Leisure Group Sales markets
  • Maintain market knowledge in order to effectively communicate with Revenue Management and property level operations teams
  • Check availability, quote rates and secure rooms for all International and Domestic leisure groups
  • Evaluate the needs of the group, and make recommendations based off needs and amenities at our properties to best suit the needs of the leisure group
  • Cross sell all MGM Resorts International properties in conjunction with client/company needs based on availability
  • Communicate directly with the customers and build and develop relationships
  • Manage the development and communication of weekly resumes’/specification sheets that contain all relevant information about upcoming groups (Rates, Arrival/Departure, Special Requests and Accounting Breakdowns)
  • Develop and implement new procedures to enhance the workflow of Group Sales as needed
  • Compile the Weekly/monthly forecasting of upcoming groups
  • Conducts hotel site inspections
  • Travels as required to attend industry tradeshows, conferences and to make sales calls
  • Meets or exceeds established booking/revenue goals
  • Manages Human Resources responsibilities for the specifically assigned areas; create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensuring quality hiring, training, and succession planning processes that encompass the company’s diversity commitment
  • Bachelor’s Degree in Hotel Management, Marketing or related field, or equivalent education / experience
  • At least 5 years of Hotel sales experience in similar resort setting, or related field
  • At least 2 years of administrative experience
  • Work varied shifts, including weekends and holidays