Delivery Manager Senior Resume Samples
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Delivery Manager Senior Resume Samples
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TG
T Goyette
Tyrell
Goyette
55403 Jaylan Hill
Boston
MA
+1 (555) 507 6991
55403 Jaylan Hill
Boston
MA
Phone
p
+1 (555) 507 6991
Experience
Experience
Philadelphia, PA
Senior Technical Delivery Manager
Philadelphia, PA
Kulas, Langosh and Terry
Philadelphia, PA
Senior Technical Delivery Manager
- Facilitate bug triage; manage bug lists across vendors, track issue resolution with lead engineer or engineering manager; and manage project change management
- Works with technical product managers and development leads to define sprint schedules and code drops and coordinates the alignment of dependencies
- Work with stakeholders and management to set and manage budgetary objectives
- Work with other technical delivery managers to track and manage inter-project dependencies
- Contributes to the development and continuous improvement of Self-Service Organization frameworks and tactical execution strategies
- Work with other project managers to track and manage inter-project dependencies
- Responsible for effective personnel management, development and mentorship of delivery manager team
Detroit, MI
Process Delivery & Transition Senior Manager
Detroit, MI
Ledner-Olson
Detroit, MI
Process Delivery & Transition Senior Manager
- Monitors daily progress/status and makes adjustments/corrections to ensure optimal performance and service
- Manages the hiring, staffing and maintaining of a diverse and effective workforce
- Coordinate customer-client escalations. Manage work volume, headcount forecast, and cost-revenue analysis
- Provides leadership and direction through lower-level managers
- Develops tactical plans, schedules, and key milestones
- Implements tactical and strategic change through subordinate managers
- Manages two or more processes/verticals of moderate complexity or one process/vertical of high complexity
present
San Francisco, CA
Senior Regional Quality & Delivery Execution Manager
San Francisco, CA
Daugherty LLC
present
San Francisco, CA
Senior Regional Quality & Delivery Execution Manager
present
- Develop and execute daily, weekly & monthly action plans that improve quality and service
- Supplement the efforts of the regional quality managers
- Establish and maintain defect free handling procedures for all sites
- Review and analyze customer defect data with development of corresponding action plans to reduce defects
- Demonstrated leadership in a quality or continuous improvement role
- Measure the quality and accuracy of delivery while providing feedback to the operations
- Travel to sites to observe, investigate and create quality initiatives
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Seton Hall University
Bachelor’s Degree in Computer Science
Skills
Skills
- Problem solving capabilities, strong analytical skills, flexible and able to handle multiple initiatives concurrently
- Good understanding of procedures and application of procedures and concepts within own subject area (and understanding them in the context of the business)
- 5+ years of experience working in a customer facing delivery role with a high level of accountability
- Excellent oral and written communication skills
- Has developed specialist knowledge in one area
- Ability to lead and manage 3-5 direct reports; superior people and personnel management skills
- Creates informal networks with key contacts within own area
- Takes action to monitor and control costs within own work horizons
- Identifies key issues and patterns from partial/conflicting data and can take a broad perspective to problems and spot new, less obvious solutions. Manages own time to meet agreed targets
- Adapts information/style to the audience, explaining difficult issues clearly, to establish consensus and gain agreement
15 Delivery Manager Senior resume templates
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1
TPM Senior Technical Delivery Manager Resume Examples & Samples
- 10+ years of direct, relevant experience in large scale global technology program management, development, integration and deployments
- Deep knowledge of Finance, reconciliation systems, and their data flows
- Ability to work in an environment with challenging deadlines and across a large and talented organization
- Lead meetings with clients and key stakeholders to gather requirements, analyze, finalize and have formal signoffs from approvers
- Discipline around the Software Development Life Cycle and real-world experience building business applications for business users
- Participation in the management of multiple concurrent initiatives while relying on extensive experience and judgment to plan and accomplish goals
- Strong problem solving, risk mitigation and analytical skills with a proven ability to multi-task and successfully execute complex technical problems
- Strong communication and presentation skills, can effectively represent Technology function in senior stakeholders forums, and ability to independently manage senior client relationships
- Familiar with technology such as ETL, Data Warehouse, In-memory Databases, Java, Modern JavaScript UI Frameworks, Reporting Tools (BO, MicroStrategy BI)
- Strong relationship management skills with ability to deepen relationships and build partnerships across technology teams, operations and business
- Strategic thinker capable of diving into details where required while still retaining the capacity of considering the larger picture and focusing on the long-term impact of the decisions being made
- Proven experience in leading, mentoring, developing, recruiting and retaining high quality resources and subject matter experts on your team
- Strong Finance and Accounting experience preferred
- Strong interpersonal and communication skills, both written and verbal, and document authoring skills
- High client focus, high level of internal motivation, and the desire to work hard
- Ability to assert influence / obtain results in a matrix environment
2
Senior Manager Application Delivery Resume Examples & Samples
- Develop andexecute plans and strategies in close collaboration with business teamsincluding executive management. Ensure alignment of information systems planswith business strategies
- Translate business plans and strategies into concreteprograms for solution delivery, enhancement, and support
- Working with the business, identify process improvementareas and develop future business process flows
- Identify application solution delivery gaps andopportunities; develop and execute plans to close the gaps and capitalize onthe opportunities
- Interact with the project team members responsible fordeveloping reports, interfaces, data conversion programs, and applicationextensions
- Oversee activities for all assigned projects fromplanning to delivery and sustaining support to ensure that projects meetestablished business objectives, time and budget constraints
- Lead and facilitate business/technical workshops forrequirements gathering, gap analysis, functional design and systemsimplementation
- Manage and act on potential risks/issues and provideproposals for solutions to senior management as needed
- Track technology advances and industry best practicesfor pertinence to the application and process portfolios, and drive adoptionwhere appropriate
- Develop and maintain a productive working relationshipwith customers, vendors and other subject matter experts
- Manage multiple tasks across various teams that ofteninvolve innovative technologies and applications, dissimilar systems anddatabases, and highly complex system integration and linkages
- Develop and implement plans for feasibility assessment,requirements specification, design, metrics and performance measures
- Deliver strategic initiatives which affect both localand regional projects and teams, pushing forward through their lifecycle
- Ensure effective management of assigned deliveries(operational perspective) via the use of detailed plans and proactive liaisonwith all affected parties ensuring that any delays, risks or issues are escalatedfor resolution in a timely and clearly understood manner
- Identify functionality gaps by analyzing how currentsystems meet business requirements
- Responsible for a team of resources
- Bachelor's degree in Computer Science or relateddiscipline. Master's Degree in a related field is preferred
- Minimum of 5 years of managerial experience withdemonstrated success in an executive leadership role
- 10 + years of progressively responsible experience indeveloping and implementing complex enterprise systems
- Experience in application/system design and deployment,including multiple full lifecycle implementations managing one or more teams
- Experience with coordinating and interfacing betweenonshore and offshore teams
- Experience working with clients to understand anddocument requirements as well as map requirements to standard functionality
- Must have a track record of developing high-quality,complex software in a team-programming environment
- Demonstrated ability to break down complex system intomanageable components with well-defined interfaces
- Proven ability to plan high level implementationstrategy, to judge difficulty level and expected completion times for specifictasks
- Actively drive and frontier business solutionalternatives
- Experience providing technology subject matter expertisefor proposal activities, client presentations and round tables
- Experience identifying client business needs, andtranslating them into innovative technical solutions
- Successful history of acting as lead on full life-cyclesystems and application development projects
- Strong consultative, influencing and strategic thinkingability
- Detail-oriented and have strong communication andinterpersonal skills
- Demonstrated ability to work well in a team environment
- Strong communications skills are essential; must possessan ability to write succinctly and make effective. presentations to largegroups including senior executives
- Entertainment industry experience, preferred
3
Senior WEB Agile Delivery Manager Resume Examples & Samples
- Have experience running Agile teams in the web space and you are passionate about Web development
- Have worked in a Software Engineering environment and in the UI/UX space
- Have managed live applications and can ensure appropriate of monitoring and alerting is in place to support production environments
- Have mastered Agile principals, process and practices though practical application in a number of different environments
- Be a great people person with excellent communication skills
4
Senior Manager, Automation & Delivery Resume Examples & Samples
- Accountable for the creation of automation and continuous delivery principles within IT
- Manages the support team responsible for dsw.com site stability and optimization
- Must maintain a focus on automation of the SDLC and the reduction of potential human error
- Creation and leadership of a 24x7 operations team including internal associates and vendor partners
- Facilitates the prioritization of work across the team – balancing the demand for work against Business and IT priorities, strategic growth areas, available budget and resources
- Partners with IT finance to align budgets and spending; ensures that forecasting and reporting is appropriate and accurate
- Partners with capacity planning, release management and other IT managers on cross-functional impacts
- Partners with Release mgmt., QA, App teams, Infrastructure and IT Leaders for the success of the team
- Recognizes and implements improvements focusing on efficiency of delivery and repeatable processes
- Monitors performance and recommends scope, schedule, cost or resource adjustments; connects short-term demands to long-term implications, in alignment with the supporting business case
- Effectively balances competing project constraints including but not limited to scope, quality, schedule, budget, resources, and risk, to manage team success
- Provides input to professional services SOWs, to ensure completeness of scope and appropriate accountability based on role and/or responsibility
- Works closely with functional areas within the business
- Provides leadership to both full time and contractors
- Develops and implements policies and procedures to achieve team goals
- Interacts with internal and/or external leaders, including senior management
- Persuades others into agreement in sensitive situations while maintaining positive relationships
- Monitors team financial spend-to-budget; ensures accurate and complete financial reporting
- Drives innovation across all areas of responsibility
- Mentors direct reports, develops long range plans, manages deliverables
- Developing this new team requires high collaboration to drive results
- 7+ years of experience of progressively responsible IT management and IT delivery that demonstrates
- Thorough knowledge and experience with SDLC processes and tools as well as prevailing software development tools and methodologies
- Thorough and comprehensive knowledge of software development/package implementation life cycle process. Software development life cycle, software package implementation, quality assurance, hardware/network or other technical experience are all a plus
- Proven experience managing IT teams and large initiative delivery
- Proven relationship management skills at all levels
- Consultative skills with the ability to engage on a matrix-basis and provide thought leadership, strategic thinking and influence
- Excellent written, verbal, presentation, and communication skills as well as excellent listening skills
- Ability to facilitate through conflict and manage conflict appropriately
- Action-oriented and a high tolerance for ambiguity
- Ability to coordinate, lead and manage groups of people with different objectives from multiple functional areas and ability to form and manage an effective delivery team
- Ability to effectively manage business relationships
5
Senior Technical Delivery Manager IT Infrastructure Resume Examples & Samples
- Owning technical blockers and technical project risks
- Collaborating and working with Infrastructure peer teams, vendors and partners on the solution and delivery of infrastructure needs from application teams
- Leveraging and evangelizing infrastructure platform standards with the application teams
- Ensuring that the impacts to the execution strategy are communicated to the application owner(s)
- A high level of technical leadership and influence is expected of this individual. Engagement with senior leadership (VP) will occur on a regular basis
- She/he will be accountable for finding and coordinating technology pollination opportunities in an effort to reduce errors into delivered builds, reducing operating expense with a heavy emphasis of increasing delivery efficiencies and reducing the time to deliver solutions to our business partners
- Responsible for leading the infrastructure cutover planning and execution
- Bachelors in Computer Engineering or Equivalent Experience, masters' degree preferred
- Ideal candidates will have progressive experience and demonstrated success in the solution and delivery across all aspects of enterprise infrastructure (e.g. storage, compute, virtualization, database, middleware, application server, network, etc.)
- Demonstrated expertise in infrastructure competencies relevant to manage the operational adoption and support of new technologies
- Collaborative working with vendors, internal and external business partners is required
- Strong, relevant experience with Agile delivery methodology. Experience using Jira w/GreenHopper tool a plus
- Proficient in managing and developing relationships with multiple technical vendors
- Candidate will have demonstrated ability to solve complex problems in multi-vendor environment
- Candidate will be proficient in written and verbal communications
6
Delivery Manager Senior Resume Examples & Samples
- At least 5 years of experience in client facing roles and leading IT delivery teams
- IT related degree or business administration
- PMP certification desirable
- Experience with banking software is a plus
7
Delivery Manager Senior Resume Examples & Samples
- PMP (Project Management Professional) certification is highly desirable
- Strong people management background is essential
- Project Management Professional (PMP) Certification a plus
8
Senior Manager, Digital Delivery Resume Examples & Samples
- Monitors technical and engineering progress to ensure strategies, goals, and objectives are met. Aligns operational plans with business objectives. Communicates changes to all affected personnel
- Ensures effective implementation of the department budget. Prepares financial statements and monthly forecasts and reports them to management
- Prepares and analyzes monthly financial performances and makes budget and new technology recommendations
- Monitors capital and operating expenditures and makes recommendations as necessary
- Manages and forecasts resource needs to meet departmental objectives. Recommends action plans or solutions to management
- Ensures that all regional technical performance complies with industry and Company technical requirements
- Applies industry standards in daily operations and ensures that they are consistently met and that technical operations comply with system, region and OSHA safety programs
- Develops, trains, mentors and motivates staff members in accordance with best practices and procedures developed by management
- Makes business-impacting decisions on the ground floor of department operations
9
Senior Digital Delivery Manager Resume Examples & Samples
- The ideal candidate will be responsible for the delivery and execution of various Digital mobile transformation projects
- Will be required to control, manage and monitor project timescales
- Produce key project documentation during the project life cycle stages
- Must have previous proven Retail Banking experience
- Previous experience of digital service strategy and a roadmap of change
- Digital customer experience
10
Senior Technical Delivery Manager Resume Examples & Samples
- The Delivery Manager must also be able to coordinate and manage technical activities across multiple teams (Architects, Product Managers, Development Team Managers, Systems Analysts, Developers, Testers), and clearly translate business priorities and objectives into technical solutions
- Creates a detailed project plan and schedule through defining activities, sequencing, resourcing, estimation of durations and resources and negotiates schedule with the team to find creative alternatives. Must be able to facilitate projects meetings
- Ensures coordination of delivery teams across delivery domains (e.g. EIT, Engineering, Business, Vendors, etc.)
- Works with technical product managers and development leads to define sprint schedules and code drops and coordinates the alignment of dependencies
- Provide overall development project leadership, and direct project teams in the delivery of high-quality products within committed timeframes
- Coordinates through the development managers on all delivery activities and act as the escalation point for all development and build issues specific to projects
- Coordinate with the development teams to ensure the right teams are working on the right build components at the right time, with clear expectations of milestones and goals
- Coordinate with the design teams to ensure comprehensive, cross functional design. Provide direction and leadership. Ensure that design is completed within committed timeframes
- Provide transparency to risks and issues that require stakeholder support and action
- Utilize departmental Agile Software Development methodologies as a guide for development activities
- Meet project schedules by providing accurate estimates of effort required for development deliverables, by communicating updates on project progress to development and project management, and by escalating issues which may affect project success to management
- Maintain technical skills and expertise through continuing education and training
- Collaborate/partner with other teams including Business Teams, Enterprise Testing, Release Management, Project Management, and Application Support for successful delivery of systems enhancements
- BS degree in Computer Science or equivalent industry experience
- Minimum 10 years of software development project experience
- Demonstrated track record of successfully delivering large/complex cross-functional projects/programs
- Ability to assess and implement successful, integrated product development plans
- Proven experience identifying and resolving project impacting issues, works with business and technology teams to develop and implement agreed upon solutions
- Must be able to bring multiple groups together to facilitate prioritization of needs and drive those priorities
- Effective oral and written communication with multiple levels of business and technical leadership
- Requires knowledge of Enterprise Systems development and system architecture
- Skills and knowledge acquired through Development and Technical Leadership experience are required in each of the following areas: Systems Development Life Cycle Methodologies, Systems Integration, Leadership, Change Management, Release Management, Configuration Management, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design
- Understanding of financial processes, such as budgeting, forecasting, purchasing and invoicing
11
Senior Technical Delivery Manager Resume Examples & Samples
- Minimum 10 years of software development and project experience
- Mediation of architecture reviews and design sessions Requires knowledge of Enterprise Systems development and system architecture; basic knowledge of Unix/NT, C++, Java, and XML preferred
- Experience working in or implementing DevOps is a plus
- Telco Billing experience is a plus
12
Process Delivery & Transition Senior Manager Resume Examples & Samples
- Responsible for end to end process delivery for the account/accounts they are in charge of. They will also be responsible for stabilizing transitioned processes and defining SOPs. They will be the face of the project to the end customer. He/she will be responsible for developing operational and tactical plans to ensure adherence to SLAs and KPI’s
- Provides direction and guidance for contact center operations, administration and results for a major department or multiple departments within the contact center operation
- Provides leadership and direction through lower-level managers
- Implements tactical and strategic change through subordinate managers
- Responsible for coordinating multiple arms of the contact center like knowledge management, Training, WFM, Analytics and MIS dedicated to a common project or a small number of large/highly complex customer projects/deliverables
- Ensures the accurate and timely processing of transactions
- Interacts with customers and internal departments to resolve issues and accurately process transactions
- Provides front-line supervision to an operational, back office, service or administrative team
- Develops tactical plans, schedules, and key milestones
- Coordinate customer-client escalations. Manage work volume, headcount forecast, and cost-revenue analysis
- Manages two or more processes/verticals of moderate complexity or one process/vertical of high complexity
13
Claims Process Delivery & Transition Senior Manager Resume Examples & Samples
- Accomplishes results by managing a team of professional employees, including other leaders
- Acts as an advisor to subordinate managers and/or staff members on the Claims Processing Team
- Aligns operational plan with functional strategy and approach
- Independently develops and approaches the day-to-day, end-to-end operations of the Claims Processing Team
- Provides operational support in all facets of claims transaction processing
- Coordinate customer-client escalations. Make work volume, headcount forecast, cost-revenue analysis
- Client interaction and Senior management interaction
- Responsible for the hiring, staffing, and maintenance of a diverse and effective workforce
- Manages a staff of professional level employees or manages a team through lower-level supervisors
- Establishes and influences operating policies to improve the efficiency of operations
- Provides guidance and technical advice and becomes actively involved as required
- Undergraduate degree plus 6-8 years relevant experience OR Graduate degree plus 4-6 years relevant experience
- 10+ years of relevant claims experience or equivalent combination of education and work experience
- 6+ years managerial/leadership experience, preferably in Claims Processing
- Experience with Medicare and/or Medicare Advantage
- Exceptional project and people management skills
- Ease with metrics
14
Senior Technology Manager Data Delivery Resume Examples & Samples
- Broad understanding of Data technology within the financial services industry, including understanding of key elements and drivers of operating a commercial technology business
- Demonstrated experience delivering technology change in a cost-focused, strongly governed environment
- Deep understanding of Business domain and flexibility to evolve with changing business priorities
- Scrum Master qualification and Senior level Agile experience on large projects in a complex /multi-national environment
- Knowledge in emerging technologies and industry standards
- Understanding of Integrated Project Lifecycle, SDLC, end to end and relevant key methodologies e.g. ITIL, COBIT
15
Senior Technical Delivery Manager Resume Examples & Samples
- 7+ years managing complex, large scale, IT/technical/engineering programs
- Demonstrated ability to effectively deliver information at the C-suite/VP level
- Self-motivated problem solver; able to thrive in a fast-paced and customer-focused environment
- Strong listening skills; demonstrated ability to ask effective questions
- Thorough understanding of software development/engineering lifecycle from conception to delivery
- Prior experience working with or managing large technical programs, particularly at high growth startups or Fortune 500 companies
- Working experience as a SCRUM master or leading a SAFe program
16
Senior Technical Delivery Manager Resume Examples & Samples
- Work with assigned engineering teams to define product roadmaps, theme deliverables and feature timelines
- Responsible for applying risk management to delivery timelines through constant evaluation of priorities and dependencies, monitoring of progress and ensuring resource alignment
- Collaborate with product and program management teams to ensure engineering projects are aligned with strategic business goals and product prioritization
- Ensure all executive sponsors and stakeholders receive timely communication regarding progress of assigned product engineering initiatives
- Facilitate effective high-level product requirements gathering and discovery activities with customers, when necessary
- Track tasks and milestones across all parties, including vendors
- Coordinate, manage, and drive test organization activities
- Facilitate bug triage; manage bug lists across vendors, track issue resolution with lead engineer or engineering manager
- Coordinate change request generation and tracking
- Identify and manage critical path and risk areas, and create risk response and mitigation plans
- Escalate issues as required to unblock open issues
- Work with other project managers to track and manage inter-project dependencies
- Work with stakeholders and management to set project specific budget
- Manage within budgetary objectives set by manager, monitoring and controlling costs within functional area
- Mentor junior level project managers on the team
17
Senior Manager, Logistics Delivery Experience Resume Examples & Samples
- Demonstrated ability to manage multiple sophisticated projects and competing priorities simultaneously and a proven track record of delivering results in large, cross-functional initiatives
- Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success
- Proven ability to identify, analyze, and solve ambiguous problems with an extreme attention to detail
- Knowledge of Microsoft applications such as Excel, Word Access etc
- Knowledge of DMAIC and Six sigma methodologies
- Knowledge of business intelligence tools such as Oracle BI, Tableau, JMP, Minitab etc
- MBA or Master’s degree in Industrial Engineering or other technical field
- Prior leadership and change management experience in a customer service or client experience team where the customer was top priority
- Six sigma certification
18
Senior Manager, New Region Delivery Resume Examples & Samples
- Strong negotiation and consensus building skills when dealing with internal customers, stakeholders and team members
- Exceptional communication and facilitation skills, with strong executive presence, and an ability to customize messages to different layers within a large organization
- Demonstrated experience with process improvement and developing key performance indicators
- Ability to recognize and resolve conflict
- Excellent analysis and critical thinking skills
- Excellent written and oral communications
- Excellent judgment, decision making skills, and the ability to work under continual deadline pressure
- Demonstrated ability to lead others through turbulence & ambiguity associated with working in a fast paced and changing environment
- Exceptional strategic ability, including analysis and critical thinking ability, as well as the ability to inspire others to follow
- Proven ability to drive large scale projects with strong competencies in collaboration and leadership
- BE/BS/BA in Engineering, Computer Science, Business, or related field
- Minimum of 10 years of experience managing and leading teams
- Minimum of 5 years of experience working in Cloud Computing Environment
- Experience in management of complex technology infrastructure projects
- Data Center, networking engineering, systems engineering background
- Familiarity with the AWS product suite
19
Senior Manager, Technical Delivery Resume Examples & Samples
- 7+ years in a technology role
- 5+ years leading teams
- 3+ years in a client facing role
- Bachelor's degree in Science, Technology, Engineering, Math (“STEM” majors) or equivalent experience (Computer Science preferred)
- Experience leading or consulting on a cloud migration
- Demonstrated leadership through influence and ability to coach and mentor others
- History that includes managing large technical programs, particularly at high growth startups or Fortune 500 companies
- Working knowledge of Agile practices such as SCRUM, Kanban, or SAFe
- Prior experience working in a Sales organization
- Strong organizational and troubleshooting skills with precise attention to detail
20
Senior Manager, IT Payment Delivery Resume Examples & Samples
- Assists with the strategic direction of the payment ecosystem and developing an OmniChannel payment experience including the evaluation of emerging payment technologies
- Manages the payment related program development and implementation teams for medium and large size projects for Solution Delivery. Supervises the program management of multiple projects to ensure successful project completion in an Agile environment. Will oversee the management of cross-functional projects and teams by setting design and plan goals based on established Project Management techniques and in alignment with Universal Park’s strategic priorities. Identify required resources for program development and implementation teams; assess necessary skill sets and competencies to accomplish program development objectives. Will review, analyze, and/or develop a variety of plans, processes and systems to draw conclusions, ensure progress, compliance and make recommendations
- Develop and maintain an effective relationship with clients, and team members. Manage scope change and facilitate value added improvements to projects. Ensure effective communications with our client groups, building strong working relationships
- Responsible for varying aspects of vendor management to include drafting SOW’s, RFP’s, vendor evaluation, budgeting, monitoring progress through to implementation
- Work in conjunction with IT Operations to ensure a seamless transition of the new applications from Solution Delivery to IT Operations
- 5+ years’ experience in a large Information Technology organization with proven experience partnering with client groups in support of leading complex, multi-year and location projects and programs
- 5+ years’ experience in senior payment experience, with at least two years leading cross-business teams on multiple, complex software development and system integration projects
- Experienced in the use of alternate and emerging payment technologies and implementations (i.e., Apple Pay, Pay Pal, etc.) across Card Not Present and Card Present environments
- Subject matter expert in payment technologies and integration with a focus on a seamless guest experience
- Experience with optimizing the payment experience for maximum conversion, working internally with product teams and externally with vendors to ensure maximum conversion and transaction acceptance
- Experience in working with players in the wider payments ecosystem (e.g., issuing banks, payment gateways)
- Requires excellent interpersonal skills and the ability to work effectively with peers, clients, IT management and subordinates. Proven expertise in fostering teams and must be able to influence teams and get results from those who do not report directly into this position
- Proven participation in the vendor selection and management process for a wide range of IT solutions. Including participation in drafting SOW’s, RFP’s, vendor evaluation, budgeting, and monitoring progress through to implementation
- Significant experience in areas of general management, specifically around team member development, leadership skills, organizational skills, and managing/setting priorities in a fast paced changing environment
- Knowledge of IT functionality and integration across business processes
21
Digital Delivery Interactive Digital Commerce Senior Manager Resume Examples & Samples
- Define eCommerce strategic directions related to team goals
- Optimize eCommerce team structure, prioritize eCommerce domain knowledge development plan and direction, and participate team building and talent retention activities
- Expand digital delivery interactive offerings, lead eCommerce common practice and reusable assets development in both depth and breadth, increase digital market share
- Lead and develop internal and external partnerships / alliances in digital practice. Impact continuously on the area of responsibility and influence outside the area of responsibility
- Identify and prioritize digital project opportunities and lead solutions during digital project sale phases
- Plan, estimate, and design solutions for multiple digital delivery/implementation/maintenance projects
- Manage multiple digital project/program in parallel from end to end
- Guide / mentor junior leadership to determine solution for complex problems
- Drive a fast-paced, client-facing consulting environment in which it is essential to keep up to date with the rapidly developing trends in digital delivery
22
Senior Manager, Mission Delivery Resume Examples & Samples
- Strong market, community and constituent perspective
- Ability to create consensus among cross-functional staff and bring closure to projects/initiatives
- General knowledge of health-based organizations and systems
- Comfortable reading and interpreting cancer statistics
- Cultural competence and proven experience working with diverse audiences
23
Senior Technical Delivery Manager Resume Examples & Samples
- The role holder is responsible for providing effective support of projects/ operational support tasks, dealing with all relevant issues under the guidance of the manager
- He/she provides support in the formulation of network, technology, systems and information strategy and evolution plans, and operational support policies and procedures
- The role holder provides assistance in meeting business objectives, solving business problems and furthering business success by applying industry, applications and technical knowledge through the definition of high level solutions on projects or the development of operational processes and procedures
- The role holder should leverage the experience of the relevant BT wide professional communities to discharge these responsibilities, thus ensuring knowledge sharing extends beyond the functional boundary of the role. The role holder may also play a key part in the BT wide professional communities
- To provide analytical and innovative input to projects/operational support tasks as well as support negotiations
- Assists transformation strategy for a network or technology discipline in own area of expertise
- Would normally lead on a specific deliverable of a small/medium scale project or implement smaller less complex projects to achieve required business benefits and manage to budget, timescales and quality
- Could be responsible for direct line managing and developing of Analysts, but more likely to indirectly manage people to deliver specific tasks or projects
- To contribute to the development and implementation of policies and procedures
- To ensure operational procedures are in place, maintained and followed as appropriate
- To input to cost/timescale solutions/options and manage expectations as appropriate with customer or Business Unit/LoB teams and may have responsibility for setting up work packages
- May involve liaising with internal, external and third party suppliers
- May have a degree qualification (engineering/science) or has served a technical apprenticeship and/or obtained NVQ and/or further education technical qualifications (i.e. HND)
- Qualified to be and possibly member of a professional engineering/science institution and working towards chartered engineer accreditation. Relevant professional experience
- Good understanding of procedures and application of procedures and concepts within own subject area (and understanding them in the context of the business)
- Experienced and competent in own area
- Shares own expertise with others
- Provide guidance and support to others. Completes own role independently or with minimal supervision/guidance
- Has developed specialist knowledge in one area
- Applies knowledge/skills to a range of standard and non-standard activities. Interprets client needs, assessing the full requirements
- Identifies solutions to non-standard tasks/queries
- Awareness of internal/ external business issues and best practice in own discipline which is then applied to own role
- Takes action to monitor and control costs within own work horizons
- Identifies key issues and patterns from partial/conflicting data and can take a broad perspective to problems and spot new, less obvious solutions. Manages own time to meet agreed targets
- Develops plans for specific work activities in own area over the short-term, which may include forecasting resource requirements
- Adapts information/style to the audience, explaining difficult issues clearly, to establish consensus and gain agreement
- Creates informal networks with key contacts within own area
24
Senior Technical Delivery Manager Resume Examples & Samples
- Financial and contractual responsibility for engagements profitability
- Ensure Service Management Office project management methodology is followed on all client engagements
- Responsible for effective personnel management, development and mentorship of delivery manager team
- Conduct mid-year, annual reviews and provide feedback throughout the year on employee performance where required
- 10+ years experience in information technology and/or professional services
- IT Experience: Delivery Manager, Senior Project Manager, or other leadership in consulting services delivery required. Earlier career experience as a Business Analyst, Developer, or other IT experience a plus
- In depth understanding of Services Outsourcing, PMI PMBOK. PMP and/or IAOP (Outsourcing Professional) certification a plus
- Ability to lead and manage 3-5 direct reports; superior people and personnel management skills
25
Senior Technical Delivery Manager Resume Examples & Samples
- Establish a clearly defined scope of work for each delivery project, constantly monitor for scope changes and administer an effective governance process to evaluate and change scope. Align scope to EIT architectural direction
- Primary owner to define project effort and cost and guide project-level financials to
- Primary owner to define a program of work (activities, deliverables and accountability) across multiple internal and external delivery teams to accomplish business and technology objectives
- Assess and track progress and quality of delivery against the delivery plan. Identify exceptions to the plan and ensure that these exceptions are described and addressed
- Constantly assess risks to cost, schedule or completeness of solution and proactively manage activities and resources to mitigate risks and deliver as planned
- Provide key input / status to product owners, EIT leadership and business stakeholders
- 5-8 years of experience in project management and demonstrated mastery of the PMBoK
- Strong consultative and interpersonal skills
- Ability to collaborate and influence
- Proven ability to create a work breakdown structure appropriate to deliver a complex goal involving multiple delivery organizations
- Proven ability to manage a complex work program to successful completion by focusing on managing progress, quality and risk while fostering a culture of individual and group accountability
- Previous experience with a managed service delivery model is preferred
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Senior Technical Delivery Manager Resume Examples & Samples
- Bachelor’s degree in a technical field
- 8+ years technical program management and service delivery
- 5+ years of experience working in a customer facing delivery role with a high level of accountability
- Exceptional customer focus and bias for action
- Be mobile and travel to client locations as needed
- Willing to travel at least 25%
- Experience with AWS service offerings
- Experience developing of a full infrastructure stacks from the OS up through custom applications
- Experience delivering technical training
- Ability to manage multiple tasks and projects in a fast-moving environment
- Knowledge of networking and access protocols such as HTTP, DNS, TCP/IP, LDAP and Microsoft Active Directory
- Presentation skills; high degree of comfort with both large and small audiences
- Strong written communication skills; this role will require the creation of content such as whitepapers and other written deliverables
- High level of comfort communicating effectively across internal and external organizations
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Senior Regional Quality & Delivery Execution Manager Resume Examples & Samples
- Serve as the quality representative to the North American leadership team for assigned region
- Drive creation of quality initiatives, process changes, and other Change/Six Sigma initiatives to enable their functional area to meet and exceed business plans
- Measure the quality and accuracy of delivery while providing feedback to the operations
- Monitor KPI's to identify opportunities for improvement
- Develop and execute daily, weekly & monthly action plans that improve quality and service
- Teach and educate managers and associates on the importance of quality execution
- Travel to sites to observe, investigate and create quality initiatives
- Contribute to business planning
- Supplement the efforts of the regional quality managers
- Minimum eight (8) years of Operations Management experience in a manufacturing, production or distribution environment
- Self motivated and driven to deliver results
- Ability to work in highly ambiguous situations
- Leadership mentality; experience educating and coaching others
- Excellent written and verbal communication skills; ability to simplify complex topics for broad audiences
- An independent problem solver who can make high quality judgments and decisions quickly with excellent organization skills to work across functions and upwards
- Sound business judgment, proven ability to influence others, and strong analytical thinking skills and attention to details are critical to success in this position
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Senior Technical Delivery Manager Resume Examples & Samples
- 5-8+ years of experience of project management and has effectively demonstrated mastery of the PMBoK
- 5+ years of experience in Finance and Accounting
- 3+ years of SAP or other ERP experience
- 3+ years of Lease Accounting and Tax experience
- 3+ years of Budget, Forecasting, and planning skills
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ACS Delivery Manager / Senior Manager Egypt Resume Examples & Samples
- Ensures Utilization and Expertise Centre Usage, is delivered against agreed targets and anomalies are identified and act upon
- Appraisal of individual team members, setting of realistic measurable objectives and agreed personal development plans
- Provide leadership and direction to the team
- Ensures the proper technical resource allocation to ACS services
- Identifies and foresees technical skills gap and defines the appropriate corrective actions
- Develops and maintain relationships with senior management across lines of business and relevant third parties
- Assures and improves the quality of the service
- Contributes to the wider development of services/product development activities/initiatives
- Proactively monitor the team utilization rate and the team costs, report on any potential risks, and devise and own the action plan to achieve the targets
- Monitor Expertise Center utilization targets and devise and own the action plan to achieve the target
- Proactively monitor the skills needs within its area of responsibility, report on any potential risks, and devise and own the action plan to fulfil these needs
- Anticipate resource needs and manage hiring activities
- Oversee and supprt any account escalations that may arise
- Manage Employee Satisfaction and Talent retention within the assigned team and proactively report any potential challenge
- Ensure all service-related systems and documentation required, either contractually or as part of a programme, are up to date and accurate
- Provide timely management reports as requested by Senior ACS Management
- Maintain and promote awareness, about skills and service availability, within ACS Sales and ACS Delivery organization
- Operate in line with Oracle’s business processes and procedures
- Experience in
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Senior DWH Delivery Manager Resume Examples & Samples
- Manage key stakeholders, IT, business and Ops, ensure efficient communication flow
- Deliver on time and on budget on key change initiatives, own and drive implementation plans
- Participate in Change / Release preparation activities
- Manage onshore and nearshore IT project staff, including combination of Bank's internal resources, contractors and outsourcing vendors' staff
- Ensure ongoing client satisfcation, manage expectations proactively
- Ensure Luxoft business growth in the domain with the client
- Participate in pre-sales in this particular and other areas
- Experience with large-scale DWH implementations from both mgmt and technology angles
- Experience with Teradata is a strong plus
- Experience with Big Data is a strong plus
- Experience with Regulatory and or Business reporting solutions
- Articulate, fluent English
- Fluency in Swedish is a plus
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Senior Portfolio Delivery Manager Resume Examples & Samples
- Building strong relationships with project team members and other stakeholders, when typically there is no direct line management responsibility
- Effectively managing multiple and demanding projects with limited resources within a cost pressured environment
- Effectively balancing long and short term objectives within the project within an environment of change
- Leading complex or large scale project reviews to ensure projects/programmes are formally closed, reviewed and that lessons learned are captured and actioned as appropriate
- Scoping and defining large scale, complex and/or high profile projects or programme of work to ensure the business case, objectives, deliverables and success measures are appropriately defined in line with business strategy
- Using advanced and complex project and programme management tools and techniques to an expert level, to maximise the benefits these tools can provide to project/programme delivery
- Successfully sourcing appropriate resources to ensure projects or programmes are adequately resourced - especially where resources are specialised and/or limited and therefore challenging to secure
- Designing and develop high quality project documentation – including the documentation of plans, actions, decisions, risks, issues, incidents, and governance – in line with the project objectives to ensure successful delivery
- Identifying and actively managing stakeholders (typically at senior levels in the organisation) to ensure project sponsors, steering groups (including executive) and other stakeholders are kept informed of project progress
- Contributing to the design of the project governance framework to develop the effectiveness of project management in the company
- Developing network of contacts internally and externally, to draw on and share best practice of project management
- Proactively coaching and supporting less experienced project managers to ensure that the appropriate skills and behaviours are developed and talent is appropriately managed
- Undergraduate Degree (or equivalent)
- Relevant Portfolio, Programme and/or Project Management professional accreditation
- Knowledge of Standard Life products, propositions, operations and organisational structure
- Extensive experience of leading and managing large scale programmes of delivery, with budgets in excess of £10m
- Strong, demonstrable leadership capability, with proven experience of developing and maintaining multi-disciplined high performing teams
- Excellent communication, negotiation and influencing skills with a proven track record of engaging stakeholders up to Executive level, using a variety of styles and techniques, as appropriate to the situation
- Extensive experience of delivery planning, resource management, project governance and control and 3rd Party commercial management
- Experience of business and IT transformation, including leading business stakeholders, and teams through the lifecycle of change
- Previous experience of Software and Infrastructure delivery into production environments
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Senior Manager, Technical Delivery Resume Examples & Samples
- Leads a team of delivery managers working with the business and development providers to implement future state business capabilities and processes
- Defines or applies EIT defined standards and best practices for technical delivery management and enforces compliance with standards across projects under supervision
- Defines integrated delivery schedules across all project participants and providers. Proactively manages delivery to maximize customer satisfaction while achieving budget and timeline objectives
- Primary owner for intake and capacity management of the solution team and the SAP Managed Service delivery provider. Works proactively with business stakeholders and the EIT PMO to define delivery process and schedules
- 7+ years of relevant management experience managing complex technology development programs. Leadership experience in a managed services development environment is required
- Demonstrated ability to establish credibility and lead a diverse set of internal and external stakeholders including senior executives, functional representatives and vendors / consulting partners
- Demonstrated ability to direct matrixed resources and manage a complex cross functional environment driving the execution of plans across teams
- Demonstrated ability to lead projects and project management teams is required. Mastery of PMBOK knowledge areas is required
- Exceptional communication and interpersonal skills
- Bachelor’s Degree, PMP and Agile training preferred
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Senior Manager, Experience Delivery Resume Examples & Samples
- Serve as a customer advocate within the company
- Be a subject matter expert around latest trends as well as proven practices related to customer experience
- Identify, develop and oversee a portfolio of initiatives designed to improve customer experience, and work with internal business partners to effect change
- Work closely with functional partners to maintain high level of engagement and accountability
- Bachelor’s Degree in Business or related field
- 10 or more years of professional experience in related field including multiple years in a management capacity
- 7 or more years of experience building, leading, and implementing cross-functional programs
- Proven business acumen and expertise in customer experience principles
- Strong presentation, verbal and written communication, and interpersonal skills with ability to confidently and comfortably interact with all levels of the organization
- Demonstrated track record of leveraging change-management skills to influence new behaviors and embed customer experience into organizational culture
- Strong knowledge of Microsoft Office Suite and web-based company portals
- Ability to work in a collaborative, team environment while driving results
- May require some travel
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Senior NPI Delivery Manager Resume Examples & Samples
- Strong interpersonal skills and ability to interact with employees at all levels, and an ability to influence effectively without authority
- Solid understanding of supply chain principles, core processes and systems
- Ability to manage multiple concurrent projects that vary in complexity and priority
- Excellent interpersonal and communication skills - both written and verbal
- Good eye for details with a “hands-on” and “can do” attitude
- Ability to influence effectively without authority in a cross-cultural environment across varied management levels (from project teams to project boards)
- Delivery of results under extremely tight and stressful timelines
- Assertiveness with a ""can do"" attitude to follow things through whilst dealing with immense ambiguity
- Flexibility to adjust working style in an ever changing business environment
- Independent and takes ownership of tasks whilst displaying a skillset for troubleshooting
- Disciplined in paperwork and records management to manage healthy, auditable projects"
- Having minimum Bachelor degree from reputable university
- Minimum 10 years experiences in project management role and in tobacco or FMCG's industry
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Senior Manager, Rtsm Study Delivery Resume Examples & Samples
- Communicating job expectations
- Planning, monitoring and appraising job results
- Coaching, counseling and disciplining staff
- Identifying and developing key staff to eventually assume greater responsibility and growth within the company
- Initiating, coordinating and enforcing systems, policies and procedures
- Approving direct reports time sheets, requests for time off and/or overtime
- Performing timely performance evaluations of direct reports
- Coordinating and conducting new hire interviews; facilitating hiring decision
- Training new hires on departmental processes and responsibilities
- Working with Director, RTSM Study Delivery in the continued development, coordination and implementation of staff functions, processes, training program and evaluation of same
- Strong motivational skills and abilities – promoting a team based approach
- Strong interpersonal and communication skills, both verbal and written
- Strong organizational and leadership skills
- Ability to maintain professional and positive attitude
- 3+ years of experience managing project managers or equivalent roles delivering and supporting RTSM/IRT systems, preferably at an RTSM/IRT vendor or CRO
- 5+ years of project management experience delivering and supporting RTSM/IRT systems in clinical development of investigational medicines and/or medical devices
- Working knowledge of GCP, ICH guidelines and FDA regulations related to the use of computerized systems in clinical trials
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Senior Manager, Agile Portfolio Delivery Resume Examples & Samples
- Partnering, influencing and managing the business and IT relationship at multiple levels, accountable to internal customers for the delivery of the defined solutions from a single Enterprise wide backlog
- Collaborating with leadership to understand the digital strategic and functional needs across all Business and technical areas; providing technical guidance in meeting objectives and desired outcomes in alignment with technical standards. Objectives and desired outcomes could include improvements in efficiency and effectiveness, cost reduction, standardization, service quality improvements, greater maturity, and revenue protection or growth
- Sponsor and leader; acts as a vocal and visible champion for the Digital Portfolio
- Ensuring overall program and project intake, planning, delivery, schedule and budget attainment, and effective management of business user expectations in achieving overall desired outcomes, results and deliverables for all IT projects with digital delivery components across all BSC business and technical areas
- Responsibility for directing the work of multiple cross-functional scrum teams across the digital platform and demonstrated experience managing a portfolio budget of $20M+
- Develop staffing plans and address the volume of planned and unplanned work that is being requested
- Ensure alignment with Digital Leadership teams on how the benefits will be realized and ensures robust data-centered execution oversight and decision-making is in place
- Collaborates with the business and technology leaders to evaluate, prioritize, sequence, and maintain a multi-year strategic roadmap that is aligned with BSC mission and strategic goals. Responsible for managing the portfolio budget and make recommendation to leadership on how to reprioritize/ optimize the portfolio as needed
- Strong program management skills, as demonstrated through experience leading and managing complex, large-scale, cross-organizational, multi-stakeholder projects with a successful track record of delivery and budget management
- Solid understanding of the Software/Project Management Lifecycle (SDLC/PMLC) and program and project management techniques, methodologies and best practices, with a strong preference for candidates with a minimum of 5 years’ experience in an Agile/Scrum environment
- Proven ability to create executive level reports, dashboards and presentations with ability to synthesize information from multiple sources and distill it in crisp, clear language appropriate for executive audiences
- A highly collaborative, energetic team player with demonstrated ability to be flexible, diplomatic, persistent, and energetic. Comfortable with ambiguity, open to change, working in a fast-paced and fluid environment. Ability to navigate and be successful in both “start-up” and established, larger company environments
- Equally effective working with both engineering/technical team and product/business team members
- A minimum of a Bachelor’s degree required
- 7+ years of program management in support of a $20M portfolio, preferably in Healthcare
- 5+ or more years of experience managing a team of 10+ scrum masters, project/program managers
- Ability to coach and mentor; demonstrated experience guiding employees in areas related to bringing new capabilities to market, improving operations, and change management
- Direct experience working with technology and tools used to support Agile practices - experience with JIRA a plus
- Experience working with a variety of SDLCs
- Coaching and mentoring experience such as Agile Coaching Institute coursework
- SAFe Program Consultant (SPC4), Certified ScrumMaster (CSM), and/or Certified Product Owner (CPO) certifications are preferred; PMP nice to have
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Senior Technical Delivery Manager Resume Examples & Samples
- This role will work with multiple development partners to build scalable solutions
- The development includes but not limited to front end code, browser and/or mobile, integration with middleware and downstream systems
- Will manage all of the solution and project interdependicies, understanding impacts and delivery risks
- Manage, negotiate, and coordinate with technology, and business stakeholders on prioritization of tactical and strategic technology initiatives, as well as monitor the entire project process
- Work other team members to identify and justify investment opportunities
- Work directly with business owners to define requirements (epics and user stories)
- Implement processes, practices, and tools allow for multiple paths of delivery. i.e., create simplified, consistent, reusable, efficient and flexible methodologies
- Recommend improvements and drive alignment across the Digital landscape for Rogers
- Lead and influence others including those more senior on best practices
- Manage partnerships with external vendors
- Inspire others to adopt the new processes and improvements based on program retrospectives
- Bachelor’s degree in Computer Science, MIS, Engineering or Business or any combination of education and experience, which would provide an equivalent background
- 10+ years of professional project/program management experience managing increasing project size and complexity; or any combination of education and experience, which would provide an equivalent background. (Technical Project Manager Sr - 7+ years)
- 3+ years of experience working in Agile environments
- 1+ years of leadership experience in customer centric organizations
- Proficient with Agile development management tools (JIRA, Confluence, and ALM preferred)
- Industry certifications, including Agile (Scrum Master, etc.) as well as traditional (PMP, etc.), are a strong plus
- Strong understanding of entire development cycle, from concept to deployment and monitoring
- Working knowledge of key technical concepts such as modern backend applications, cloud-based systems, web services and frameworks, etc
- Experience working with outsourced and offshore teams and able to work in hours that is in synch with the offshored teams
- Telecom industry experience is preferred
- Excellent verbal, written, presentation and negotiation skills with ability to communicate technical concepts to technical and non-technical professionals
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Senior Technical Delivery Manager Resume Examples & Samples
- Work with assigned engineering teams to define product roadmaps, theme deliverables and feature timelines, ensuring clear understanding of program scope as defined by the business requirement and budget process
- Responsible for applying risk management to delivery timelines through timely evaluation of priorities and dependencies, monitoring of progress and ensuring resource alignment
- Facilitate bug triage; manage bug lists across vendors, track issue resolution with lead engineer or engineering manager; and manage project change management
- Identify and manage critical path and risk areas, and create risk response and mitigation plans and escalate issues as required to unblock open issues
- Work with other technical delivery managers to track and manage inter-project dependencies
- Work with stakeholders and management to set and manage budgetary objectives
- Consistent exercise of independent judgment and discretion in matters of significance, and when to engage senior management
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Senior Manager Agile Delivery Resume Examples & Samples
- Extensive experience with managing application development and support teams in a complex and maturing technical environment
- Experience with contemporary application development methodologies like Continuous Delivery, Agile and architectural frameworks in a multi-sourced and/or federated operating environment
- Experience and knowledge of industry standard development methodologies, tools, and techniques
- Relevant tertiary qualifications or demonstrated, relevant equivalent professional experience
- Experienced at implementing lean-agile methodologies into an organisation's business processes and solving complex business problems
- Proven ability or experience at leading a multi-disciplined team including the implementation of DevOps practices such as test automation and/or Continuous Integration/Continuous Delivery
- Proven leadership experience in managing a large dispersed agile delivery team
- How you have partnered with the business to create a sense of shared ownership of technology solutions which provide business value and benefit
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Senior Development Delivery Manager Resume Examples & Samples
- Own and be accountable for the application delivery that provides the contracted solution scope for the end client
- Collaborate with the Client Programme Manager to agree scope and schedule for delivery of all application deliverables
- Collaborate with Product Management in understanding the detailed requirements capture process and plan for the scheduling of these inputs into the application delivery plan
- Ensure that the delivery plan is oriented to manage risk as well as delivery of change
- Pro-actively coordinate the various application teams to prioritise, plan and deliver all changes in a schedule that is agreed with the Client Programme Manager
- Provide leadership to the application teams and hold the owners to account for their delivery commitments and quality
- Own the delivery plan for the overall solution delivery and report progress against it to the Steering Committee
- Work collaboratively and positively to assess and overcome issues with deliveries and/or stakeholder expectations (both internal and external stakeholders)
- Ability to use foresight and planning to navigate challenges and risks along the consolidated application delivery plan
- Recognition of improvement areas through the SDLC process and proposal of initiatives to improve quality, nimbleness, time to market and cost
- Represent Broadridge application delivery at internal programme steering meetings and external client status update meetings
- Bachelor's degree in Computer Science or related field
- Minimum of 10 years of management/ leadership experience in a software development
- A record of successful delivery of software applications
- Strong understanding of the software development cycle
- Willingness to dive into software environments and technical issues
- Experience with multiple standard SDLC processes, particularly Agile Scrum or similar
- High command of verbal and written English
- Self-motivated, team player, action and results oriented
- Well organized, good communication and reporting skills
- Ability to successfully work under tight project deadlines
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Senior Manager Wealth Client Digital Delivery Resume Examples & Samples
- They are responsible for management and delivery of the Direct Investing Digital strategy along with the WebBroker/Mobile Product Roadmaps and Backlog
- They provide day to day leadership and direction to the Project teams who are co-located and following Agile/Rapid Project methodology
- They work very closely with Digital Channels and Delivery Partners to ensure alignment to the Agile processes, to manage project issues and risk, to provide coaching, and strive for continuous improvement in the Agile process
- They are the business owner of the Direct Investing Digital roadmap
- Their role requires regular socialization and review of roadmap with key stakeholders and owners across Digital and Direct Investing
- They manage the overall maintenance of the Wealth Client Digital backlog
- They perform management of oversight of three Business Analyst Leads/Product Owners
