Bell / Valet Resume Samples
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Bell / Valet Resume Samples
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DM
D Medhurst
Danyka
Medhurst
1068 Hilll Shore
Dallas
TX
+1 (555) 945 5309
1068 Hilll Shore
Dallas
TX
Phone
p
+1 (555) 945 5309
Experience
Experience
Detroit, MI
Bell / Valet
Detroit, MI
Wolf Group
Detroit, MI
Bell / Valet
- Assist with and/or perform some routine maintenance tasks within work area
- Assist guests checking in or out with baggage, answering questions, making deliveries, etc
- Performs the daily tasks according to resort standards, and those set forth by the management team
- Perform all duties assigned by managers
- Performing the daily tasks according to the brand standards and those set forth by the front office manager
- Performing all duties associated with valet, bell, concierge and maintenance
- Provide superior service to our customers (internal and external) at all times
Detroit, MI
Bell / Valet Attendant
Detroit, MI
Rolfson, Casper and Fisher
Detroit, MI
Bell / Valet Attendant
- Provides Red Carpet customer service and promotes excellent relations with coworkers
- Assist the front desk in delivering messages, amenities, running errands, and providing information and directions to guests
- Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests
- Perform other duties as requested by management
- Load and unload carts and vehicles and assist guests with tagging, storing and retrieving of luggage
- Maintain a professional business appearance, attitude and performance
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
present
San Francisco, CA
Overnight Bell / Valet Attendant
San Francisco, CA
Nader, Rohan and Hyatt
present
San Francisco, CA
Overnight Bell / Valet Attendant
present
- Performing the daily tasks according to resort standards, and those set forth by the management team
- Assisting guests with check-in/check-out in accordance with Sheraton Standards
- Provide exceptional guest service to all guests in a warm and courteous fashion
- Maintain a safe and healthy work environment
- Maintaining a high level of professional appearance, demeanor and ethics in dealing both with guests, co-workers and subordinates
- Offering Luggage assistance
- Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain
Education
Education
Bachelor’s Degree in Integrity
Bachelor’s Degree in Integrity
Northern Illinois University
Bachelor’s Degree in Integrity
Skills
Skills
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving several concrete variables in standardized situations
- Handling luggage for clients
- Transporting clients to and from the airport
- Opening doors for clients or personnel
- Valet parking cars
- Checking in laundry from cleaners and delivery of laundry
- Room deliveries
- Ability to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence. Ability to effectively present information in a one on one and small group situations to customers, clients and other employees of the organization
- Maintaining vehicles' fuel levels and cleanliness
9 Bell / Valet resume templates
Read our complete resume writing guides
1
Night Bell / Valet Resume Examples & Samples
- Leads guests to the first available Guest Service Assistant and or to other requested destination in the resort
- Performing the daily tasks according to resort standards, and those set forth by the management team
- Ensures the Bell desk and adjacent public area’s are kept in pristine condition
- At least 2 years previous customer service preferred, hotel experience preferred
- At least 21 years old required
- Willing to work overnight shift, holidays and weekends – required
2
Bell / Valet Resume Examples & Samples
- Respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions and restaurants, meeting rooms according to individual needs
- Utilizes all guest profiles and names, and provide preferences accordingly
- Complies with all resort policies, procedure and standards of operation
- Able to communicate verbally and written in English - required
3
Bell / Valet Resume Examples & Samples
- Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
- Will be required to work Graveyard shifts if needed
- Availability Requirements: - Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training - Additional Planned time off (vacations or non-paid time off) may not be available during peak season
- Must provide minimum Friday, Saturday, AND Sunday availability
- Prolonged standing for two to three hours at a time and heavy lifting may be required
- Previous experience working in a parking facility with type service (airports, business office building, private parking structures
4
Japanese Speaking Bell / Valet Resume Examples & Samples
- Ability to speak Japanese is Required
- Ability to drive manual/automatic transmission (valet position)
- Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
- This role is Part-Time and requires full availability for any shift, including nights, weekends and holidays a minimum of three (3) days per week
- Previous experience in a Hotel/Resort environment
- Knowledge of Hawaiian language preferred
- Previous experience working in a hospitality or tourism related role on the Hawaiian Islands preferred
- Full availability is preferred
5
Bell / Valet Resume Examples & Samples
- Provides prompt and courteous service, familiarizes the guest with essential resort services and activities
- Escort guests to their room and show them the closest safety exit, explain the heating/cooling unit and thermostat, point out other amenities in the room
- Attending to immediate guest needs and follow through according to Vail Hospitality standards
- The coordination of timely delivery and retrieval of luggage, amongst other various items, will be of the utmost importance
- Parking and retrieving guest cars, as well as transport guests to destinations as instructed, abiding all traffic laws and rules of the road
- Valid US Driver's License with acceptable driving record - Required
- Able to communicate effectively in English - Required
- Must be at least 21 years of age - Required
- Must be able to drive a manual transmission vehicle - Required
- Able to communicate in Spanish - Preferred
- Experience on Microsoft Office - Preferred
- Experience in guest service - Preferred
6
Bell / Valet Resume Examples & Samples
- Must have a valid U.S. driver’s license. -required
- Must have a satisfactory driving record. -required
- Must be able to lift at least 60 lbs. -required
- Must be able to stand for at least eight hours. -required
- Must be available to work Days, Nights, Weekends and Holidays. -required
- Must have one year of previous guest service experience. -required
- Knowledge of the Vail Valley area. -preferred
- Previous Bell Person experience. -preferred
7
Bell / Valet Resume Examples & Samples
- Leads guests to the first available Guest Service Specialist, and/or to other requested destinations in the resort
- Timely delivery and retrieval of luggage, amenities, faxes, letters, newspapers, flowers, boxes, and various items to the guest rooms
- Performs the daily tasks according to resort standards, and those set forth by the management team
- Maintains a high level of professional appearance, demeanor, and ethics in dealing with both internal and external guests
- Anticipates guests' needs, responds promptly to such needs, and acknowledges all guests upon arrival
- Handles confidential information, such as guest records, with a high degree of integrity
- Ensures good safety practices of guests throughout the hotel, and ensures that proper emergency and safety procedures are followed
- Complies with all resort policies, procedures, and standards of operation
- Ensures the Bell/Valet desk, and adjacent public areas, are kept in pristine condition
- At least 2 years of customer service preferred
- Valid US Driver's License required, satisfactory driving record required,
- Ability to communicate in English - both verbally and written - is required
- Willingness to work overnight, holiday, and weekend shifts is required
8
Bell / Valet Resume Examples & Samples
- Must be able to stand for up to eight hours. -required
- Must be able to lift up to 50 pounds. -required
- Must have a current driver's license. -required
- Knowledge of the Vail area. -preferred
- Previous Bell/Valet/Door Person experience. -preferred
9
Overnight Bell / Valet Resume Examples & Samples
- Maintaining a high level of professional appearance, demeanor and ethics in dealing both with guests, co-workers and subordinates
- Anticipate guests' needs, respond promptly and acknowledge all guests, despite how busy or the time of day
- Ensuring good safety practices of guests throughout the hotel, and proper emergency and safety procedures are followed
- Must follow division grooming standards
- CO Drivers License preferred, satisfactory driving record required
- Microsoft office, Hotel System preferred
- Willing to work overnight shift, holidays, and weekends – required
10
Bell / Valet Resume Examples & Samples
- Park, relocate and retrieve vehicles in a safe and efficient manner
- Welcome guests in a warm and friendly manner and lead them to the first available Front Desk
- Handle confidential and guest information with the highest degree of integrity
- Ensure good safety practices of guests througout the hotel and proper emergency safety procedures are followed
- High School diploma or GED. -required
- Proficiency in English. -required
- Must be able to stand and be outside in various elements of weather for up to 8 hours or longer. -required
11
Bell / Valet Resume Examples & Samples
- Assist guests checking in or out with baggage, answering questions, making deliveries, etc
- Secure items too large for guest rooms in appropriate storage rooms
- Maintain cleanliness and safety of lobby and entryway; vacuum carpets, clean windows, shovel snow, remove trash, mop floors, empty trash cans, maintain fireplace, dust, etc
- Assist with and/or perform some routine maintenance tasks within work area
- Assist housekeeping staff as needed; deliver and pick up laundry, deliver towels, soap or other items to rooms
- Monitor cleanliness of public facilities such as restrooms, game rooms, pool area, entrances, etc.; stock with supplies as needed
- Assist in parking cars; back up shuttle bus driver as needed
- Transport guests in a safe and timely manner, to and from requested Park City destinations
- High school diploma/GED – preferred
- Previous related experience – preferred
- Ability to deal with customers in a courteous and efficient manner, always maintaining a constant, positive attitude – required
- Ability to lift luggage of various sizes with a maximum of 50 lbs. – required
- Ability to learn a variety of information pertaining to the resort and the area
- Must be 21 years or older and provide a current driver’s license and a Motor Vehicle Report – required
12
Overnight Bell / Valet Resume Examples & Samples
- Parks and retrieves guest vehicles in a timely and safe manner
- Completes vehicle inspections of all guest vehicles upon arrival
- Completes valet tag and additional tagging information of all guest vehicles
- Greets guests and assists with any guest inquiries
- Assists doormen in times of need (i.e. assisting with bike / ski storage process)
- Responsible for guest key management
- Retrieving guest items from guest vehicles upon request
- Responsible for daily checklists (i.e. knowledge of current functions and elite recognition)
- Must be 21 years of age. -required
- Have a valid US driver’s license. -required
- Must have a satisfactory MVR check. -required
- Ability to drive a manual as well as an automatic. -preferred
- Must have guest service experience. -required
- Must be able to work outside in all weather conditions. -required
- Must be able to bend, crouch, crawl, climb and kneel. -required
- Must be able to work weekends, holidays and evenings when needed. -required
- Ability to communicate in Spanish or in other languages. -preferred
13
Bell / Valet Resume Examples & Samples
- Check guests in and out according to RockResort brand standards, through friendly, professional interaction, assisting with luggage and valet services
- Ensures a safe environment for all guests, owners, and employees alike by following all safety guidelines
- Perform all duties associated with valet and doormen positions including: greeting incoming guests, tagging car keys clearly and accurately, advising guest of parking charges and procedures, parking and retrieving cars in an orderly and safe manner
- Manage front drive objectively to organize short-term parking, ensure that cars are not parked illegally or in violation of Associate agreements, administer parking violations and maintain complete control of all cars parked on the premise
- Maintain clean presence of front drive, lobby, pool area, outdoor grounds, parking garage and other common areas
- Deliver guest packages, amenities, etc. and reprogram rooms upon request by the front desk
- Assist in property maintenance in cooperation and in absence of property maintenance staff including: changing light bulbs, troubleshooting internet connections, reprogramming locks, assisting in guest room plumbing issues, and other general maintenance requests
- Assist Front Desk when appropriate by answering phones, assisting with guest questions, etc
14
Bell / Valet Resume Examples & Samples
- Anticipating guests' needs, responding promptly and acknowledging all guests, despite how busy or the time of day
- Daily cleaning of entry way, driveway, and sidewalks, standards maintained in front of house and common areas
- Issuing valet ticket, removing luggage from vehicles and places in front lobby
- Leading guests to the first available Guest Service Attendant and to other requested destinations in the resort
- Timely delivery and retrieval of guest vehicle
- Responding to inquiries with accurate information regarding hours of outlet operations, directions to local attractions and restaurants according to guests needs
- Timely delivery and retrieval of luggage, amenities, faxes, letters, flowers, boxes, and various other items to guestrooms
- Utilizing all guest profiles, names and preferences accordingly
- Handling confidential information, including guest records, with a high degree of integrity
- Managing front drive objectively to organize short term parking, ensure that cars on not parked illegally or in violation of association agreements, administer parking violations and maintain complete control of all cars parked on the premises
- Performing all duties associated with valet, bell, concierge and maintenance
- Performing the daily tasks according to the brand standards and those set forth by the front office manager
- Must be able to read, write, speak, understand and comprehend English fluently - required
- At least 1 year of hospitality / guest service experience in property of similar size and quality - required
- Must have or be able to obtain a Colorado driver's license upon hire - required
- Ability to drive vehicle with standard transmission (manual) - required
- Must have an acceptable driving record - required
- Must have excellent communication skills, both written and verbal
- Must enjoy working with the public and have strong telephone skills
- Must be able to lift and carry 50 pounds - required
- Must be able to stand for long periods of time without sitting - required
- Must be able to work weekends, holidays and evenings - required
- Resume - preferred
- Must be able to work the entire season - required
- In-person interviews - preferred
15
Bell / Valet Resume Examples & Samples
- Timely delivery and retrieval of luggage, amenities, faxes, letters, newspapers, boxes and various items to the guest rooms
- Maintaining a high level of professional appearance, demeanor with guests, owners and co-workers
- Able to communicate verbally and written in English
- Must be open to working mornings, evenings, holidays and weekends
16
Overnight Bell / Valet Attendant Resume Examples & Samples
- Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel
- Excellent communication skills and a professional presentation
- Ability to work cohesively with fellow colleagues as part of a team
17
Bell / Valet Person Resume Examples & Samples
- Maintain knowledge of
- Valid (state) drivers' license
- Thorough knowledge of local areas and roads
- Fluency in English both verbal and non-verbal
- Ability to drive a standard shift
- 18 years of age or over
- Adaptive to outside weather conditions
18
Bell / Valet Attendant Resume Examples & Samples
- Ensure the guest is familiar with their room upon arrival ie. temperature control
- Safely retrieve and park guest vehicles
- Must possess a valid driver's license and clear driver's abstract
- Must be able to operate a manual shift vehicle
19
Bell / Valet Resume Examples & Samples
- Must follow department and resort grooming standards
- Provides prompt and courteous service
- Familiarizes the guest with essential resort services and activities
- Attend to immediate guest needs and follow through according to Vail Hospitality standards
- Parking and retrieving guest cars, abiding all traffic laws and rules of the road, as well as Vail Resorts Vehicle Standards
- Timely delivery and retrieval of luggage when required
- Responsible for Valet Log to be completed after each vehicle/keys are moved/touched
- Perform all duties assigned by managers
- Valid US Driver's License with acceptable driving record -required
- Able to communicate effectively in English -required
- Must be at least 21 years of age -required
- Spanish speaking –preferred
- Must be able to drive a manual transmission vehicle –preferred
- Able to communicate in Spanish –preferred
- Experience on Microsoft Office –preferred
- Experience in guest service –preferred
- Previous knowledge of the Resort –preferred Prior guest service experience in a fast paced environment –preferred
- Able to communicate with guest, homeowners, and colleagues professionally -required
- Ability to multitask and strong verbal communication skills are -required
20
Bell / Valet Attendant Resume Examples & Samples
- Must have physical stamina to lift moderate to heavy amounts of weight. (approximately 50 lbs.)
- Must be able to be exposed to and work in all weather conditions, including extreme heat
- Must have a valid driver’s license
- Ability to drive both manual and automatic transmission vehicles
- Must be able to drive a 14 person shuttle
- Must be able to work a flexible schedule, including weekends and holidays
21
Overnight Bell & Valet Attendant Resume Examples & Samples
- Flexible schedule including weekends and Holidays
- Ability to tolerate moderate amounts of walking
- Ability to drive manual and automatic transmissions
22
Bell / Valet Resume Examples & Samples
- Welcome guests in a warm, friendly, prompt and professional manner
- Escort guests to and from their room explaining the hotel's services and outlets along the way
- Provide constant high level of service to guests in the lobby and throughout the hotel
- Assist in answering the bellstand telephone. Check and uncheck luggage for guests
- Be able to accurately give pertinent directions and information regarding the immediate and surrounding areas. Have maps of local area
- Must be able to read, write, speak, understand and comprehend English fluently. -required
- Must have a valid US driver's license. -required
- Must have a satisfactory Motor Vehicle Records check. -required
- Minimum of one year guest service or bell/valet experience in a property of similar size and quality preferred. -required
- Must be able to stand for long periods of time, up to 6 hours at a time. -required
- Ability to work weekends and holidays. -required
- In-person interviews preferred. -required
- Must have 2 satisafactory references. -required
23
Overnight Bell / Valet Resume Examples & Samples
- Must be able to work on holidays, weekends, days, and nights
- Timely delivery and preparation of all In Room Dining orders, presented according to Chef's direction
- Escorts guests to the first available Guest Service Assistant and or to other requested destination in the resort
- Provide support to all overnight departments and all special requests
- Participation in training classes set up by The Arrabelle, Rock Resort and Vail Resort
- Ensures that the bell desk and adjacent public areas are kept in pristine condition
24
Bell / Valet Supervisor Resume Examples & Samples
- Check luggage, packages, etc. in bell storage area and maintain security of items in storage
- Maintain security of the parking area
- Assist the Housekeeping Department in maintaining the cleanliness of the lobby areas, entrances and other public areas of the Hotel facilities
- Interviewing and on-boarding
25
Bell / Valet Runner Resume Examples & Samples
- Assists with movement of luggage and other related items upon arrival and departure
- Responsible for assisting and providing information pertaining to the resort, including outlets and special features
- Maintains proper working conditions and cleanliness of the Bell/Valet Department equipment and related work areas
- Maintains security of baggage and key storage area
- Inspects for damages before taking control of a vehicle
- Issues and collects guests claim tickets, which must contain name, license plate number, and location of vehicle
- A minimum of one (1) year of experience required
- Must be able to meet company standards and maintains a “clear” or “acceptable” driving record
- Proficient in time management; the ability to organize and manage multiple priorities
26
Bell / Valet Attendant Resume Examples & Samples
- Warmly greets all arriving guests at Hotel and/or Valet Entrance while providing courteous, efficient, and enthusiastic guest service
- Opens doors for guests and removes luggage from vehicles as necessary
- Accommodates guests requiring special assistance
- Inspects vehicles for overall condition and notes any dents, missing parts, or distinguishing features
- Accurately records appropriate information on the valet ticket
- Properly parks guest car in designated area and locks doors
- Secures the guest keys in the appropriate manner
- Escorts incoming guest to room, assists with hand luggage and offers information pertaining to available services, property events, and hours of operation
- Delivers packages, luggage, and other items as requested to hotel guest
- Provides Red Carpet customer service and promotes excellent relations with coworkers
- Attends all departmental and company training programs or meetings as directed
- Compiles information, complete and submit reports as needed
- Adheres to all company policies and procedures
- Adheres to all gaming laws, regulations and maintains a valid divers license
- Performs all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter
- Meets department job performance, uniform, appearance, and grooming requirements
- Performs any reasonable request or job duty assigned by management to promote productivity in the efficient administration of business
- High school diploma or general education degree (GED) and a minimum of three months related experience. A combination of education and experience may be considered
- Ability to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence. Ability to effectively present information in a one on one and small group situations to customers, clients and other employees of the organization
- Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs
- Must have valid drivers license and be able to qualify for any and all licenses or permits required by local, state or federal law
27
Bell / Valet Resume Examples & Samples
- Promptly greet all guest and guide them appropriately assisting them with bell/valet services
- Provide bell/valet service to guests by taking luggage to and from room
- Provide bell/valet services, by removing luggage from guest vehicle or shuttle and properly storing it or delivering to the guestroom, promptly and safely take guest vehicle to designated parking area
- Complete all Bell Staff paperwork as may be required and submit to front desk management
- Assist the front desk in delivering messages, amenities, running errands, and providing information and directions to guests
- Assist shuttle drivers, limo drivers as necessary with baggage handling, special requests, etc. Maintain flow and orderliness of the Hotel drive
- Ability to operate standard transmission and safely drive and park a variety of motorized vehicles
- Must possess a valid state driver’s license and have a clean driving record
- Must have excellent guest service, communications and interpersonal skills
28
Bell / Valet Attendant Resume Examples & Samples
- Ability to operate manual transmission is a plus
- Physically able to carry luggage and push/pull loaded luggage cart
- Must have valid auto issurance
- Must be service orientated and highly organized
29
Overnight Bell / Valet Attendant Resume Examples & Samples
- Handling Valet procedures with guest vehicles
- Responding to guests’ requests including basic Housekeeping and Engineering requests
- 1 year of customer service (required)
- Valid Driver's License with acceptable driving record
- Proficiency in Microsoft Office
- Ability to drive manual transmission vehicles and vehicles of all shapes and sizes
- Basic engineering skills
30
Bell / Valet Resume Examples & Samples
- Maintain cleanliness and safety of lobby and entryway: vacuum carpets, clean windows, shovel snow, remove trash, mop floors, empty trash cans, maintain fireplace, dust, etc
- Assist housekeeping staff as needed: deliver and pick up laundry, deliver towels, soap or other items to rooms
- Ability to deal with customers in a courteous and efficient manner, always maintaining a positive attitude – required
31
Bell / Valet Resume Examples & Samples
- Enthusiastically welcome our guests anticipate their needs and respond promptly with your personal spirit, however busy and whatever time of day
- Coordinate guest requests, reservations and miscellaneous tasks as required
- Assist guests with transportation needs
- Clean driving record
32
Bell / Valet Resume Examples & Samples
- Greet guests, open car doors, open entry doors and carry luggage at property entrance
- Secure items too large for guest room in appropriate storage rooms
- Assist the Front Desk with answering phones, guest inquiries, checking guests in and out and other needs as business dictates
- Assist housekeeping staff as needed to deliver and pick up laundry, deliver towels, soap, or other items to rooms
- Direct traffic, maintain an extensive knowledge of the resort and all surrounding areas, give directions
- Shovel snow, clean, sweep, vacuum, dust common areas
- Complete basic maintenance requests in the units such as changing lightbulbs, batteries, resetting pilot lights, resetting wireless routers, etc
- Assist with inspection of units when needed
- Assist in parking cars. Serve as the back-up shuttle bus driver as needed; ransport guests in a safe and timely manner to and from requested Park City destinations
- Previous related experience
- High level of comfort working with guests; able to display an outgoing and helpful tone
- Ability to stand for long periods of time, up to 6 hours
- Flexible schedule to include: early mornings, late evenings, the occasional overnight shift, occasional split shift, weekends and holidays
- Clean driving record in order to qualify for Authorized Driver's Program
- Ability to walk, stand, stoop, reach, carry, push, pull, and shovel on a daily basis
- Ability to adapt quickly to change, multi-task, and prioritize in a fast-paced environment
33
Bell / Valet Attendant Resume Examples & Samples
- Load and unload carts and vehicles and assist guests with tagging, storing and retrieving of luggage
- Open vehicle and hotel doors and greet arriving and departing guests
- Deliver messages to meeting rooms
- Maintain list of local transportation guides, churches, sport arenas, etc
- Deliver flowers, packages and messages to guestrooms
- Operate radios efficiently and professionally in communicating with hotel staff
- Notify security of accidents and complete appropriate documentation
- Answer console to assist Guest Services Agents
- Show guestrooms and suites as needed and emphasize the hotel’s amenities
- High School diploma or equivalent required and/or experience in a hotel or a related field preferred
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects
34
Bell / Valet Attendant Resume Examples & Samples
- Interact with and entertain our guests
- Escort arriving guests, provide history tours of resort and orientations to the guestrooms
- Valid (state) driver’s license
35
Bell / Valet Resume Examples & Samples
- Acknowledge every car that drives through the hotel
- Open all doors for guest
- Greet guests with "Welcome to La Costa Resort and Spa"
- Follow all procedures for parking a car in our valet lot
- Keep keys in all cars temporarily parked in the entryway
- Pick up the entryway and all valet lots during every working shift
- Keep the bus loading area set up
- Must have previous experience as valet or bellman in an upscale hotel setting
- Current Driver's license with a clean DMV report and physically fit - able to run
36
Bell / Valet Attendant Resume Examples & Samples
- Use friendly and appropriate expressions when engaging guests
- Be fully acquainted with the different points of interest
- Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests
- Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms
- Ensure that the public areas, bell closet are maintained, clean and tidy
- Follow-up with guest complaints to ensure that any problems are resolved
- Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, sight-seeing tours and advising of different quality local shopping area
- Utilize bell carts effectively and with caution
- Ensure the floor is covered 100% of the time, including the Front Desk
- Direct guests to the Front Desk or meeting rooms
- Call taxis and/or shuttle for guests as needed
- Assist, retrieve and load luggage for guests
- Notify the Front Desk and Guest Services of VIP arrivals whenever possible
- Engage in conversation with as many guests as possible
- Complete all tasks assigned by manager
- Must have Virginia Driver's License in good standing
- Must have ability to drive automatic transmission
- Must have excellent driving record
- Must have strong communication and organizational skills
- Maintain a professional business appearance, attitude and performance
- F/T or P/T Hours or weekend Hours
- Bell only or valet only or both
37
Overnight Bell / Valet Attendant Resume Examples & Samples
- Provide exceptional guest service to all guests in a warm and courteous fashion
- Assisting guests with check-in/check-out in accordance with Sheraton Standards
- Offering Luggage assistance
- Valet parking & vehicle handling
- Acting as an ambassador for the Sheraton Suites Calgary Eau Claire
- Personable individual with a great attitude
- Maintain a safe and healthy work environment
- Qualified individuals will be customer service driven with a passion for providing exceptional service
- Must be in excellent health and capable of lifting and physical activity
- Require people who are organized and can multi-task
- Must be responsible, honest and work well under pressure
- Must enjoy working in a team environment and be Health & Safety Conscious
- Must have excellent communication skills and be committed to providing excellent guest service
- Must have a valid driver’s license, clean drivers abstract and the ability to drive a standard
38
Bell / Valet Attendant Resume Examples & Samples
- Transporting clients to and from the airport
- Valet parking cars
- Checking in laundry from cleaners and delivery of laundry
- Handling luggage for clients
- Using proper care in driving procedures
- Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources
- Maintaining the highest level of employee/guest relations
- Must have valid NY State Driver’s License in good standing
- Meet governmental requirements for operation of motor vehicles for the transportation of passengers according to Title 49 code of federal regulations
- Two years of experience in a service industry, preferably in the hospitality industry preferred
- Strong ability to handle multiple tasks simultaneously
39
Bell / Valet Attendant Resume Examples & Samples
- Drive guest vehicles from motor court to designated parking area of garage for valet parking and return guest vehicle to motor court for guest pick-up when needed
- Greets the guest with a cheerful and pleasant voice using guest’s name at least three times during a conversation
- Provides guests with luggage service at check-in/check-out and storage
- Coordinates transportation for guests
- Reports to the Manager on duty any situation involving a guest’s dissatisfaction with Room Service or any other outlet or situation in the hotel
- Properly delivers amenities and housekeeping items to guests if needed
- Valid Ontario driver’s license
- Ability to operate all types of passenger vehicles (standard and automatic)
- Knowledge needed of hotel amenities, restaurants, travel and transportation information
- Adapts to change with ease, is able to handle many tasks simultaneously and work independently
- Results oriented, positive, service driven with a sense of urgency and ability to prioritize
- Hospitality Degree or Diploma, an asset
- Must have a natural inclination for guest service and a proven track record for consistently exceeding guest expectations
- Strong team player with a great attitude
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Bell / Valet Supervisor Resume Examples & Samples
- Prioritize and organize work assignments and delegate work to team
- Direct performance of team and follow-up with correction where needed
- Ensure security of room access and hotel property by following established key controls and security policies and procedures
- Assist Bell/Valet team with parking and retrieving of vehicles
- Assist Front Desk team with guestroom tours
- Deliver theater tickets, flowers, and other amenities, as requested
- Adheres to Company standards and maintains compliance with all policies and procedures
- A minimum of two (2) years of experience in the bell/valet field required
- A minimum of two (2) years of supervisory experience in the bell/valet field required
- Must be able to meet company standards and maintain a “clear” or “acceptable” driving record
- Ability to interpret and create spreadsheets
- Able to use sound judgment; work independently, with minimal supervision
- Competent in public speaking
