Banking Center Manager Resume Samples
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Banking Center Manager Resume Samples
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WM
W Murphy
Wallace
Murphy
3794 Carroll Spurs
Chicago
IL
+1 (555) 724 3185
3794 Carroll Spurs
Chicago
IL
Phone
p
+1 (555) 724 3185
Experience
Experience
Phoenix, AZ
Assistant Banking Center Manager
Phoenix, AZ
Kassulke, Jacobs and Little
Phoenix, AZ
Assistant Banking Center Manager
- Provide input and recommendations in support of the employee performance management and counseling processes
- Assist bankers in developing and implementing Bank@Works
- Make recommendations to reward and recognize performance of team members utilizing established programs and sources
- Assist in the establishing of development goals/plans for self and staff members
- Manage multiple work streams, project manage to ensure timely delivery on objectives, and handle a very fast-paced timeline-driven environment
- Make recommendations to the BCM about possible ways to improve the Banking Center
- Promote teamwork and a positive working environment in order to achieve team goals
Boston, MA
Banking Center Manager
Boston, MA
Langworth-Kuhn
Boston, MA
Banking Center Manager
- Exercising executive and administrative control over the functions of the office, including the implementation of local policy and explanation of organization programs, policies and objectives
- Proactively selling banking services to meet established sales goals
- Responsible for the development and training of the Personal Bankers and CSM through effective coaching techniques; ensuring customer satisfaction and the achievement of Banking Center goals and objectives
- Adhering to the prescribed security controls to protect the Banking Center against criminal and fraudulent operations and unnecessary risk or exposure
- Exercising the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations
- Conducts monthly sales and coaching meetings and weekly sessions with Banking Center staff
- Recommend policies and procedures to achieve better efficiency for the Banking Center to the Regional Manager
present
Detroit, MI
Instore Banking Center Manager James Island Bi-lo
Detroit, MI
Kub and Sons
present
Detroit, MI
Instore Banking Center Manager James Island Bi-lo
present
- Ensuring branch compliance with bank procedures, internal controls, and risk management policies
- Prospecting activities with potential clients – and coaching teammates to effectively perform prospecting activities
- Developing and execution of plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch
- Ensuring compliance with internal controls, operational procedures and risk management policies
- Strong individual and team sales/referral performance in deposits, loans, investment and other product lines
- Conducting new client prospecting efforts to bring in new client relationships, while also maintaining and expanding existing personal and business banking relationships
- Sccessfully executing the Client Execution Model (CEM) plays, coaches teammates, and utilizes branch performance metrics in order to manage and measure branch success
Education
Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
West Virginia University
Bachelor’s Degree in Accounting
Skills
Skills
- Ability to motivate others and demonstrate good team building skills
- Demonstrated proficiency in basic computer applications such as Microsoft Office software products
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
- Advanced knowledge and understanding of applicable consumer laws and government regulations
- Strong knowledge of sales and relationship building skills
- Proficiency in basic computer skills
- Ability to make quality management decisions
- Strong leadership ability
- Proficient knowledge of Microsoft Office Suite products and related Bank software
- Working knowledge of financial statements
12 Banking Center Manager resume templates
Read our complete resume writing guides
1
Northwest Ar-banking Center Manager Resume Examples & Samples
- Manage all aspects of a successful business including resource management, operational excellence, managing partnerships, associate development and proficiency, building and retaining customer relationships
- Create workforce stability by cultivating an engaged and well coached team
- Understand and live the values that support our culture
- Sales management experience in the following fields: banking/financial services, mortgage, retail or hospitality
2
Greater Monterey Bay-banking Center Manager Development Program Resume Examples & Samples
- Three to five years experience managing a sales and service team to success
- Has held leadership roles with the proven ability to lead, coach and manage behavioral change and expected results
- Ability to effectively manage multiple responsibilities and priorities
- Pass required pre-employment assessments
3
Banking Center Manager College Participant Resume Examples & Samples
- Three to five years experience managing a sales and service team to success
- Has held leadership roles with the proven ability to lead, coach and manage behavioral change and expected results
- Demonstrates successful sales and service processes
- Proven effective customer service skills and the ability to resolve problems and prevent customer dissatisfaction
- Ability to effectively manage multiple responsibilities and priorities
- Proven record of sound decision making, balancing risk with customer needs and business goals
- Pass required pre-employment assessments
- Previous experience as a personal banker and/or teller supervisor, or equivalent roles
- Bilingual (fluent verbal and written skills)
4
Banking Center Manager Development Program Resume Examples & Samples
- Proven sales track record
- Demonstrates successful sales and service processes
- Proven effective customer service skills and the ability to resolve problems and prevent customer dissatisfaction
- Proven record of sound decision making, balancing risk with customer needs and business goals
- Previous experience as a personal banker and/or teller supervisor, or equivalent roles
- Knowledge of financial products
- Bilingual (fluent verbal and written skills)
5
Suburban North Mi-banking Center Manager Resume Examples & Samples
- BCM I ensures customers needs are met by executing lobby leadership. Observe banking center team in action "through the eyes of the customer." Supervise and coach teams on proper execution of key banking center plays
- Communicate with consumer market managers, conduct performance assessments and update staff on business developments
- Stay informed of key priorities and business updates
6
Southwest Mi-banking Center Manager Resume Examples & Samples
- Demonstrate and model Bank of America core values
- Adhere to policies and procedures
- Execute sales and service plays and processes
7
Banking Center Manager Resume Examples & Samples
- BCM II ensures customers needs are met by executing lobby leadership.Observe banking center team in action through the eyes of the customer. Supervise and coach teams on proper execution of key banking center plays
- Create workforce stability by cultivating an engaged and well coached team. Demonstrate and model Bank of America core values
- Treat all customers equally and fairly
8
Banking Center Manager, IV V-milwaukee Ave Resume Examples & Samples
- Development of local marketing plan
- Some branch travel required. Must be flexible to travel to other bank locations as needed
- “LIVE” the Bank’s Mission Statement and “Practice” the Bank’s Corporate Strategy
9
Banking Center Manager, IV V-golf Rd Resume Examples & Samples
- Exercising executive and administrative control over the functions of the office, including the implementation of local policy and explanation of organization programs, policies and objectives
- Attending to the needs of existing and prospective customers, including answering inquiries regarding accounts and loans and handling customer complaints
- Ability to attract, motivate and retain staff
- Proactively selling banking services to meet established sales goals
- Must possess an ability to develop business and build relationships with customers
- Responsible for the development and training of the Personal Bankers and CSM through effective coaching techniques; ensuring customer satisfaction and the achievement of Banking Center goals and objectives
- Adhering to the prescribed security controls to protect the Banking Center against criminal and fraudulent operations and unnecessary risk or exposure
- Exercising the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations
- Conducts monthly sales and coaching meetings and weekly sessions with Banking Center staff
- Responsible for all tracking and reporting as required by Retail management
- Recommend policies and procedures to achieve better efficiency for the Banking Center to the Regional Manager
- Participate in bank beneficial service activities within the Banking Center community, such as Chamber, Rotaries, etc to promote goodwill and generate new business
- Development of local marketing plan
- Achieve goals and objectives as defined by Retail Strategic and Business Plan
- Create and implement action plans when needed to better the quality of service in the Banking Center
- Some branch travel required. Must be flexible to travel to other bank locations as needed
- Encourages team environment through effective leadership and coaching
- Comply with the Bank’s policies and procedures
- Comply with all applicable federal and state laws and regulations
- “LIVE” the Bank’s Mission Statement and “Practice” the Bank’s Corporate Strategy
- 20100825 (20090427)
10
Assistant Banking Center Manager Resume Examples & Samples
- Proactively selling banking services to retail and small business customers
- Responsible for the development and training of the Personal Bankers through effective coaching techniques; ensuring customer satisfaction and the achievement of Banking Center goals and objectives. Oversee lobby and banker/customer interaction on a daily basis
- Create and implement action plans to help bankers meet sales and service goals. Encourage team environment through effective leadership and coaching
- Conducts sales meeting and coaching of banking staff
- Responsible for tracking and reporting sales performance to the Banking Center Manager
- Make recommendations to the BCM about possible ways to improve the Banking Center
- Participate in service activities within the Banking Center community as directed by the BCM to promote goodwill and generate new business
- Compile performance appraisal for all bankers
- Meet regularly with the BCM and CSM to develop and coordinate plans for branch
- Assist bankers in developing and implementing Bank@Works
- Comply with Bank’s policies and procedures
- 20101103
11
Branch Banking Center Manager East St Cloud Resume Examples & Samples
- Managing two or more FTEs
- Conducting performance reviews
- Interviewing and selection of candidates to fill branch positions
- Performance counseling, including making and recommending disciplinary action decisions
- Ensuring compliance with internal controls, operational procedures and risk management policies
- Cash handling transactions, as necessary
12
Denovo Banking Center Manager Resume Examples & Samples
- Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being
- Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
- Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation
- Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines
13
Commercial Banking Center Manager Resume Examples & Samples
- Bachelor’s degree in accounting, finance, economics or related field; or equivalent experience
- 10+ years of experience in all phases of Commercial Lending
- Demonstrated leadership and management ability. Proven experience to mentor, motivate, and drive change
- Excellent credit skills and proven ability to effectively manage credit needs for the portfolio, including arranging, structuring, and decision complex credits
- In-depth knowledge of accounting principles and budgeting
- Ability to underwrite and structure commercial credits
- Strong leadership and team-building skills
- Experience with developing high performing teams
- In-depth knowledge of management and supervisory principles, policies, and legal requirements
- Proven ability to motivate staff in the areas of sales, service, and quality
- Demonstrated training and performance coaching skills
- Excellent sales and interpersonal skills in all forms of communication, collaboration and negotiation
- Computer proficiency in MS Word and Excel
- Demonstrated ability to underwrite, structure, monitor, and control loans to a wide range of industries and loan types
- Experience lending in the local market
- Team Leadership
- Leads by example
- Effectively manages commercial lending sales management processes for goal achievement both individually and for team, to include focused strategies for retaining, growing, and acquiring select clients; public relations and marketing activities
- Monitor and control large and complex credits
- Effectively lend to a wide range of industries and loan types
- Drives a focused business development effort for the team. Holds entire team accountable for (quality as well as quantity) achieving established goals
- Creates a positive work environment, establishes high standards for work quality and provides opportunities for career growth and job satisfaction in order to develop and retain a highly trained and motivated staff. Provides inspirational leadership to the team and energizes others
- Develop and manage income and expense budget for commercial loan center
- Develop and lead commercial lending team to build profitable relationships with business customers
- Generate commercial loans and deposits
- Monitor all credits through periodic reviews and analysis
- Ensure staff provides exceptional customer service and proactively sells bank products based on customer needs
- Ensure adherence to internal operational, credit, and security controls
- Create awareness of the bank and its services through community activity
- Ensure staff members are trained in sales, service, and lending skills
- Comply with and ensure staff follows policies, procedures, security requirements, and government regulations
- Resolve customer issues with satisfactory results
- Executes on special projects as directed by the division manager
- Develops strong and effective working relationships outside of the team
14
Banking Center Manager University Mall Branch Resume Examples & Samples
- Managing two or more FTEs
- Interviewing and selection of candidates to fill branch positions
- Performance counseling, including making and recommending disciplinary action decisions
- Ensuring compliance with internal controls, operational procedures and risk management policies
- Cash handling transactions, as necessary
15
Banking Center Manager Resume Examples & Samples
- Will be expected to keep management informed of all decisions, consequences, and results having an impact on people, costs, and/or quality of service that s/he is responsible for
- Manages daily operations and profitability of his/her branch/cost center
- Supervises, coordinates, coaches, mentors, and counsels staff activities to ensure achievement of assigned goals and objectives
- Responsible for staff retention, performance, and developmental coaching
- Identifies operational and service deficiencies and recommends solutions to management
- Assures optimum use of resources to achieve financial and sales goals, and management objectives
- Proven management and leadership skills
- Attention to detail while demonstrating accuracy in performing all work assignments
- Demonstrated tact and professionalism when exchanging information with customers, co-workers, and management
- Extensive problem solving skills
- Embraces a diverse working environment
- Selling and customer service skills
16
Commercial Banking Center Manager Resume Examples & Samples
- Bachelor’s degree in accounting, finance, business, or economics, or equivalent experience
- Five or more years bank experience in commercial credit and business development
- Three or more years experience in a leadership, management position
- Completion of required management curriculum or equivalent
- Proven ability to develop and manage business relationships
- Effective negotiation skills
- Develop and direct the sales, marketing, and business development plan for a business banking center
17
Banking Center Manager Resume Examples & Samples
- Design and implement an aggressive sales and marketing strategy to develop new and existing relationships
- Regularly conduct outside sales calls with prospective business banking customers
- Promote the bank through community involvement and leverage contacts to create a pipeline of new business
- Ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, CRA, etc
- Oversee supervision of banking center staff; train, coach, and conduct annual performance evaluations
- Oversee operational aspects of the banking center; control opening and closing of the banking center, conduct audits, and branch balancing
- Ensure total compliance of physical and information security policy
- Attend and/or complete applicable and required training sessions
18
Assistant Banking Center Manager Resume Examples & Samples
- Manage operational aspects of the banking center; control opening and closing of the banking center, conduct audits, and branch balancing
- Functional supervision of banking center staff; train, coach, and assist with annual performance evaluations
- Coach to sales goals for branch staff to directly support the retail scorecard established for the assigned banking center
- Nurture and grow established long term relationships through superior customer service
- Assist with development and implementation of strategies for the banking center to meet and exceed loan and deposit goals as established in the designated market
- Contribute to the growth of the banking center’s deposit portfolio
19
Commercial Banking Center Manager Resume Examples & Samples
- 10+ years of experience in all phases of Commercial Banking
- Effectively manages commercial banking sales management processes for goal achievement both individually and for team, to include focused strategies for retaining, growing, and acquiring select clients; public relations and marketing activities
- Creates a positive work environment, establishes high standards for work quality and provides opportunities for career growth and job satisfaction in order to develop and retain a highly trained and motivated staff. Provides inspirational leadership to the team and energizes others
- Develop and manage income and expense budget for commercial banking center
- Develop and lead commercial banking team to build profitable relationships with business customers
20
Banking Center Manager, IV V-mchenry Rd Resume Examples & Samples
- Attending to the needs of existing and prospective customers, including answering inquiries regarding accounts and loans and handling customer complaints
- Encourages team environment through effective leadership and coaching
- Comply with all applicable federal and state laws and regulations
21
Assistant Banking Center Manager Flex Resume Examples & Samples
- Provide financial strategies and solutions through the creation of sophisticated wealth plans for high net worth individuals
- Responsible for the preparation of the written document which accompanies financial data, detailing recommendations and strategies for implementation
- Possess a knowledge and understanding of estate and financial planning strategies including wealth transfer techniques, life insurance, and investment products
- Knowledge of individual and pass-through entities and taxation
- Responsible for reviewing and understanding confidential client data, including, but not limited to, tax returns, investment statements, insurance policies and estate planning documents
- Remain current with respect to the ever-changing income and estate tax laws
- Provide technical assistance and support to Senior Wealth Planners
- Assist with the development and creation of new and innovative wealth planning strategies
- Responsible for maintaining updates for primary wealth planning software tool
- CPA or CFP desired
22
Commercial Banking Center Manager Resume Examples & Samples
- Identifies, hires, manages performance, motivates and retains top talent
- Grants credit within approved guidelines
- 10+ years of relevant commercial lending experience
- Experience developing, modifying, and executing company policies that affect immediate operation(s) and company-wide affect
- Experience managing and developing others and ability to build and maintain relationships
- LI-UP
23
Assistant Banking Center Manager Resume Examples & Samples
- Assists the Branch Manager in the development of new business, including sales calls, while providing exceptional service to existing customers
- Trains staff in product knowledge, particularly those products with direct sales focus
- Performs branch administrative procedures related to sales goals as assigned by the Branch Manager
- Develops knowledge of customer segments and market trends
- Performs telephone and Internet shopping of competitor deposit products and as assigned
- Manages team interactions effectively while acting as a liaison between the Branch Manager and staff
- Will be expected to keep Branch Management informed of all decisions, consequences, and results having an impact on people, costs, and/or quality of service that s/he is responsible for
- Proficient knowledge of Microsoft Office Suite products and related Bank software
- Excellent planning, time management and organizational skills
- Demonstrated leadership skills
24
Banking Center Manager Resume Examples & Samples
- Three years retail sales experience in a consumer or small business environment with leadership/coaching experience or two and a half years financial service and sales experience with at least one year previous experience in a leadership role
- Ability to interact confidently with clients
- Three and a half years financial service and sales experience in a retail branch environment with direct supervisory experience or combined experience as a Teller Lead/Coordinator or Financial Service Representative or Assistant Branch Manager at SunTrust Bank or comparable financial institution
25
Banking Center Manager Resume Examples & Samples
- Oversee the operation of a banking center to ensure customer satisfaction and compliance with all laws, regulations, policies and procedures
- Maintain a properly trained staff and provide guidance, support and conflict resolution to team members, which includes adhering to Texas Capital Bank guidelines, policies and procedures and applicable laws
- Coordinate operational issues including automation and equipment needs, workflow and transaction integrity
- Maximize the growth and profitability of the branch through cross-selling and assisting commercial officers with sales calls
- Interview and hire qualified candidates upon event of banking center staff vacancies
- Maintain proper security with the banking center to protect employees and bank assets
- Ensure responsible management of banking center budget
- Bachelor’s degree in Finance, Accounting, Business or the equivalent preferred, and a minimum of ten years banking experience with three years in a supervisory role
- Excellent knowledge of bank and branch operations, customer service and sales
- Strong knowledge of bank products and services
- Demonstrated ability to establish and achieve strategic branch goals
- Effective communication (both verbal and written), negotiating, and presentation skills
- Ability to readily identify needs and requirements, and establish plans and processes to ensure successful results
- Strong knowledge of legal entity documentation required
- Take initiative to participate in continued education and management development
- Proficiency in the use of PC software tools for reports, audits, analysis, and presentations
26
Assistant Banking Center Manager Resume Examples & Samples
- Performs security routines, including opening and closing branch office and vault
- Develop and maintain an engaged and accountable workforce
- This position does require a credit check
- This job posting is reflective of the Assistant Community Bank Manager I essential functions, qualifications, and physical requirements. Levels II will have variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family
- 5 years or recent and relevant banking experience and/or retail management experience
- Lending experience (consumer and/or mortgage)
27
Banking Center Manager, IV V-N Southport Ave Resume Examples & Samples
- Responsible for all tracking and reporting as required by Retail management
- Recommend policies and procedures to achieve better efficiency for the Banking Center to the Regional Manager
- Participate in bank beneficial service activities within the Banking Center community, such as Chamber, Rotaries, etc to promote goodwill and generate new business
28
Banking Center Manager Resume Examples & Samples
- Responsible for instilling the BB&T Mission, Vision and Values within the branch team
- Responsible for coordinating efforts to ensure BB&T client service expectations are delivered
- Responsible for sales management and revenue generation within the branch. Provide quality leadership, encouragement and guidance to all branch personnel, while ensuring clients receive superior client service quality
- Responsible for execution of BB&T’s sales process within branch through BB&T supported sales processes and other Community Bank initiatives
- Make proactive daily contact with clients and prospects either by phone, in-person (including, active lobby engagement using Plan-it to determine optimal times) to identify additional client financial needs, initiate client relationships, and attract and retain new client households
- Initiate, direct and participate heavily in outside retail and small business client development and in-house marketing programs. Responsible for branch prospecting for new consumer and small business households, as well as providing additional solutions that will expand existing household relationships
- Participate in civic, government, professional, business and community affairs, associations and groups to solicit and develop new consumer and small business households for the branch. Promote BB&T’s positive public image in the community
- Responsible for consumer and small business loan performance within the branch pertaining to growth, profitability and quality
- Responsible for balanced growth, servicing and profitability of Bank’s deposit products
- Through execution of the Consultative Sales and Service process, ensure all branch personnel proactively and aggressively market non-credit services (e.g. Payment Solutions, Insurance, Merchant, Wealth, Investments and Payroll)
- Responsible for providing leadership and coaching to all members of the branch sales team to ensure maximum performance and attainment of personal goals and improvement plans
- Responsible for staffing branch team to include: hiring, goal setting, performance reviews and ratings, salary reviews, promotional transfers, terminations and training
- Responsible for coordinating with Area Operations Officer to ensure internal controls are maintained with a proper emphasis on operational risks. Maximize operations efficiently by managing non-interest expenses
- Proactively lead, manage and actively participate in consultations with the Teller Supervisor, in personnel- related duties to the Tellers, including
- Bachelor’s degree or equivalent education and related training
- Four years of financial services experience
- Two years of leadership experience
- Demonstrated ability to provide leadership and to handle multiple priorities under time constraints
- Strong interpersonal, sales and relationship management skills
- Strong written, verbal and communication skills
- Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check
- Bachelor’s degree with a concentration in business, accounting, finance or banking
- Completion of BB&T’s Retail Academy within six months of employment in this role
- Graduate of BB&T’s Leadership Development Program
29
Branch Banking Center Manager Orlando Medical Center Resume Examples & Samples
- Managing two or more FTEs
- Interviewing and selection of candidates to fill branch positions
- Ensuring compliance with internal controls, operational procedures and risk management policies
30
Banking Center Manager Resume Examples & Samples
- 3-4 years of demonstrated leadership of coaching, management and/or mentoring in a retail environment
- 3-4 years demonstrated prior success with achievement of performance goals
- Must have working knowledge of policies and procedures of all bank products
- High school diploma or general education degree (GED) required
- Associate’s or Bachelor’s degree and/or equivalent management work experience strongly preferred
- 3-4 years related experience and/or training; or equivalent combination of education and experience
31
Banking Center Manager Resume Examples & Samples
- 4-5 years of demonstrated leadership of coaching, management and/or mentoring in a retail environment
- 4-5 years demonstrated prior success with multiple sales processes
- Must have working knowledge of loan policies and procedures
- Associate’s or Bachelor’s degree and/or equivalent banking work experience preferred
- 4-5 years related experience and/or training; or equivalent combination of education and experience
32
Assistant Banking Center Manager Resume Examples & Samples
- Requires a High School degree or equivalent. Associate's degree preferred
- Requires a minimum of 3 years Retail Banking experience to include a minimum of 1+ year Retail Banking management and meeting sales goals
- Banking Center Business Hours: Monday – Friday: 7:30 A.M. – 6:00 P.M., Saturday: 9:00 A.M. – 1:00 P.M., 40 hrs./wk
- Must be able to work a flexible schedule within the hours listed above, including rotating Saturdays
- Must frequently lift and/or move up to 25 pounds
33
Banking Center Manager Resume Examples & Samples
- Responsible for developing and implementing external and internal sales and service programs to achieve branch goals, including business development
- Create a vital sales and service environment fostering teamwork with partners and other corporate departments
- Developing branch staff, expanding customer relationships, achieving sales goals, and exceeding customer service expectations
- Drive results in developing branch staff, expanding customer relationships, achieving sales goals and exceeding customer service expectations
- Responsible for overall branch performance
- Preferred candidate will be local, preferably in the area and neighboring communities
- A thorough understanding of bank products and services, negotiable items, correspondent relationships, new account procedures, teller procedures, accounting and working with a diverse customer base
- Must be able to work a flexible schedule and have the ability to travel to surrounding branches in assigned territory, including Houston Corporate Offices when required
- Salary, bonus, and job level commensurate with experience
34
Banking Center Manager Resume Examples & Samples
- Manages all sales, service, marketing and operations of a banking center, including loans, deposits, and partner referrals
- Responsible for the expansion of business relationships and the development of new business; calls on both new and existing clients
- Manages and develops exempt and non-exempt team members
- Directs branch activities, maintains prescribed security measures, and compliance with policies and procedures and applicable laws and regulations
- Executes inside and outside sales management process
35
Banking Center Manager Coconut Point Resume Examples & Samples
- Ability to develop strategic plans to meet sales goals
- Experience with verbal and written communication skills
- College level courses with an emphasis on business, finance or accounting
- Knowledge of branch operations, policies and procedures
36
Branch Banking Center Manager Executive Park Drive Resume Examples & Samples
- Conducting performance reviews
- Ensuring compliance with internal controls, operational procedures and risk management policies
- Cash handling transactions, as necessary
37
Banking Center Manager Resume Examples & Samples
- Bachelors degree and 2+ years branch management or 5+ years related experience. (An equivalent combination of education and experience may meet qualification)
- Broad application of principles, theories, and concepts in applicable discipline, plus knowledge of other related fields
- Working knowledge of banking industry, products, customer service and management skills
- Must be able to work a flexible schedule and have ability to work Saturdays, when required
- Salary and job level commensurate with experience
38
Banking Center Manager Resume Examples & Samples
- Responsible for consumer and small business loan performance within the cluster pertaining to growth, profitability, and quality
- By executing on the Consultative Sales and Service process, all cluster personnel must proactively and aggressively market non-credit services (e.g. Payment Solutions, Insurance, Merchant, Wealth, Investments, Payroll)
- Responsible for providing leadership and coaching to all members of the branch sales teams to ensure maximum performance and attainment of personal goals and improvement plans
- Responsible for coordinating with the responsible Area Operations Officer to ensure that internal controls are maintained with a proper emphasis on operational risks. Maximize operations efficiently by managing non-interest expenses
- Proactively lead, manage and actively participate in consultations with the Teller Supervisor, in personnel related duties to the Tellers, including
- Three years of experience in financial services
- One year of leadership experience
39
Assistant Banking Center Manager Resume Examples & Samples
- Demonstrate tact and professionalism when exchanging information with customers, co-workers, and management
- Demonstrate leadership skills
- Exercise common sense and good judgment in decision making
40
Branch Banking Center Manager Executive Park Resume Examples & Samples
- Managing two or more FTEs
- Interviewing and selection of candidates to fill branch positions
- Performance counseling, including making and recommending disciplinary action decisions
41
Instore Assistant Banking Center Manager Resume Examples & Samples
- FINRA Series 6 and 63 registrations (or equivalent)
- Maintain continuing education coursework to keep licenses and/or registrations in active standing
- Two and a half years retail sales experience or two years financial sales and service experience (such as an In-Store Financial Services Representative or Personal Banker at SunTrust or a comparable position at another financial institution)
- Must have cash handling or payment transaction experience
- College level courses
- Three years in retail branch sales with at least six months experience in a management, leadership or coaching role (Teller Lead, Teller Coordinator, Client Service Manager, or, In-store Assistant Branch Manager at SunTrust or comparable roles at another financial institution)
- Completion of Core STU Curriculum Training as well as corresponding Assistant Branch Manager coursework
- Demonstrated ability to respond in a professional manner with a high level of service quality
- Excellent verbal and written communication skills. Strong probing and listening skills to uncover client needs
- Creative mindset, burning passion for sales, strong business acumen, previous individual accountability for metrics/quotas, leadership/coaching experience
42
Instore Banking Center Manager James Island Bi-lo Resume Examples & Samples
- Conducting performance reviews
- Performance counseling, including making and recommending disciplinary action decisions
- Cash handling transactions
43
Assistant Banking Center Manager Resume Examples & Samples
- Assist in overseeing the operation of a banking center to ensure customer satisfaction and compliance with all laws, regulations, policies and procedures
- Responsible for monthly banking center audit procedures, including review of teller cash funds, negotiables, security equipment, various operational functions, and overall transaction integrity
- Support in maintaining a properly trained staff and provide guidance, support and conflict resolution to team members, which includes adhering to Texas Capital Bank guidelines, policies and procedures and applicable laws
- Serve as backup to Financial Services Representatives for deposit account sales and service and to Customer Service Representatives for teller transactions
- Coordinate legal documentation to ensure compliance with various regulations
- Act as a liaison with various internal business partners to facilitate client on-boardings
- Foster an environment within the banking center that assures exceptional customer service
- Establish and maintain effective relationships with customers, business partners and staff
- Ability to effectively coach and mentor new and existing banking center team members
- Minimum of three years banking center experience with supervisory experience or college degree preferred
- Thorough knowledge of bank and branch operations
- Strong customer service and sales experience
- Superb analytical, problem-solving and decision-making abilities
- Ability to be influential and establish positive working relationships across the organization
- Self-starter and ability to multi-task in a fast paced environment
- Proven leadership and organizational skills, including effective time management
44
Banking Center Manager Miami Lakes Resume Examples & Samples
- Three years retail sales experience in a consumer or small business environment with 18 months leadership/coaching experience or three years financial service and sales experience with at least 18 months previous experience in a leadership/coaching role
- Experienced in client service and relationship skills; experienced in proactive sales skills and ability to meet service and sales goals
- Two years of college with focus on business, finance or accounting
- Four years financial service and sales experience in a retail branch environment with one year direct supervisory experience including the mentoring/coaching of staff
- Combined experience as a Teller Lead/Coordinator or Financial Service Representative or Assistant Branch Manager or Branch Manager at SunTrust Bank or comparable financial institution
- Holds insurance licenses (Life, Health and/or Variable Products) and/or holds FINRA Series 6 and 63 registrations; has maintained continuing education coursework to keep licenses and/or registrations in good standing
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Banking Center Manager Resume Examples & Samples
- 5-6 years of demonstrated leadership of coaching, management and/or mentoring in a retail environment
- 5-6 years demonstrated prior success with multiple sales processes
- Must have strong working knowledge of loan policies and procedures especially Commercial Lending
- 5-6 years related experience and/or training; or equivalent combination of education and experience
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Assistant Banking Center Manager Resume Examples & Samples
- Coaching skills
- Working knowledge of computer and processing skills (E-mail, Intranet, Internet, Word, Excel, etc.)
- Ability to work with a diverse work force and customer base
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Float Banking Center Manager Resume Examples & Samples
- 3-4 years customer sales/service experience
- 2-3 years supervisory experience or successful completion of a Branch Manager Development Program
- Preferred-Small Business-knowledge of small business loan, deposit and cash management products
- Stong customer service skills
- Working knowledge of financial statements
- Demonstrated success in leading, managing, coaching, and motivating
- Comfortable with external sales activities -- demonstrated proficiency preferred
- Excellent communication (verbal and written) and organization skills
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Banking Center Manager Resume Examples & Samples
- Motivate, monitor and coach a properly trained staff and provide guidance, support and conflict resolution to team members, which includes adhering to Texas Capital Bank guidelines, policies and procedures and applicable laws
- Represent the Bank through visible leadership involvement in community-related activities to promote goodwill and generate new business
- Attend community events and Bank functions, including extended and weekend hours
- Create and maintain a Continuous Process Improvement environment that openly addresses challenges and opportunities for improvement
- Demonstrate leadership abilities with internal business units using appropriate influencing and consensus building to managed expectations and cultivate relationships
- Foster an environment within the banking center that ensures an exceptional client experience
- Assist with other daily operational activities as needed
- Support and advance the Bank’s CRA related activities
- Strong change management leadership skills
- Initiative to participate in continued education and management development
- Proficiency in the use of PC software tools for reports, audits, analysis, and presentation
- Bilingual preferred
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Banking Center Manager Resume Examples & Samples
- Nurture and grow established long term relationships and grow market share for the banking center through frequent participation in business development activities with business customers and prospects in the market area
- Market all types of business and consumer banking functions including deposits, lending, trust, insurance, merchant processing and cash management
- Connect with lines of business partners to generate new business and deepen customer relationships
- Promote an understanding of business products and expand relationships with new and existing clients
- Develop and align aggressive sales goals for branch staff to directly support the retail scorecard established for the assigned banking center(s)
- Maximize individual sales productivity of each team member
- Align sales goals with superior customer service results
- Develop and implement strategies for the banking center to meet and exceed loan and deposit goals as established in the designated middle market
- Monitor and grow the banking center’s deposit portfolio
- Interview customers and compile loan applications for consumer and business loans, and home equity lines of credit according to lending policies; evaluate and approve or deny within authorized lending limit
- Has the knowledge and skills to perform position essential functions successfully
- Is able to clearly and succinctly communicate information using the best method for the situation and intended audience, small and large groups with peers, colleagues, customers and management
- Commands attention and can manage group processes during presentations
- Can change communication tactics when something isn’t working
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Banking Center Manager Resume Examples & Samples
- Plans and executes the banking centers’ sales activities to achieve goals set in consumer and small business products and services sales; allocates appropriate activity expectations and production goals; conducts sales meetings, makes business calls, leads teleconsulting efforts, conducts team huddles, conducts product knowledge clinics; ensures plans achieve proper financial growth objectives; Opens accounts and processes loan applications. Fosters an environment of consultative and ethical sales practices, ensure the Needs Assessment requirement process is executed by team members
- Ensures staff activities, processes and behaviors are aligned to deliver an exemplary experience; leads the efforts to recover from customer service breaks and escalates issues to leadership when appropriate; reviews Client Experience results and enacts plans to improve
- Exercise usual authority of a manager including on-boarding, performance appraisals, salary recommendations, coaching and corrective action. Communicate directives from upper management and translates into action items. Ensures compliance to regulations, policies and procedures. Fosters a work environment that creates engaged employees. Active in the recruiting, hiring, on boarding, training, coaching and development of staff; Directly coaches and develops the Assistant Banking Center Manager; Works with the Assistant Banking Center Manager to coach and develop the Relationship Bankers and Tellers; Leads employees to achieve or exceed stated business objectives
- Develops and maintains partnerships with representatives of other Bank lines of business; ensure clients are introduced to the appropriate partner to have their financial needs met. Position banking center team members to effectively sell the total Bank
- Ensures the banking centers are in compliance with established operating policies and procedures and regulatory requirements
- Advanced knowledge of consumer financial products and services. Full technical knowledge of core branch banking products and working knowledge of non-core products
- Advanced knowledge and understanding of applicable consumer laws and government regulations
- Advanced knowledge of sales management techniques and concepts
- Excellent client service, relationship building and business development skills
- Strong interpersonal, oral and written communication skills
- Excellent problem-solving abilities
- Proven ability to coach employees for improved performance
- Ability to make quality management decisions
- Ability to motivate others and demonstrate good team building skills
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Banking Center Manager Resume Examples & Samples
- Plans and executes the banking center’s sales activities to achieve goals in consumer and small business products and services sales; allocates appropriate activity expectations and production goals; conducts sales meetings, makes business calls, leads teleconsulting efforts, conducts team huddles, conducts product knowledge clinics; ensures plans achieve proper financial growth objectives. Manages client relationships in a manner consistent with Bank objectives. Drives business development efforts through networking, cold calling, advertising or other means of generating interest; schedules time to set appointments with leads/prospects, referral sources; calls customers/prospects in order to identify needs and solutions; and establishes relationships with business partners in the market. Fosters an environment of consultative and ethical sales practices, ensure the Needs Assessment requirement process is executed
- Ensures staff activities, processes and behaviors are aligned to deliver an exemplary experience; leads efforts to recover from client service breaks and escalates issues to leadership when appropriate; reviews Client Experience results and enacts plans to improve
- Exercise usual authority of a manager including on-boarding, performance appraisals, salary recommendations, coaching and corrective action. Communicate directives from upper management and translates into action items. Ensures compliance to regulations, policies and procedures. Fosters a working environment that creates engaged employees. Directly coaches and develops the Assistant Banking Center Manager, Works with the Assistant Banking Center Manager to coach and develop the Relationship Bankers and Tellers; Leads employees to achieve or exceed stated business objectives
- Advanced knowledge and understanding of consumer laws and government regulations
- Advanced knowledge of business development/sales practices which includes ability to move prospects to BOKF, ability to increase market share through excellent prospecting and partnering skills, advanced sales skills where aggressive goals must be met
- Good PC application skills
