Manager Banking Resume Samples

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AC
A Carroll
Alba
Carroll
31863 Reichert Rapid
Detroit
MI
+1 (555) 906 1831
31863 Reichert Rapid
Detroit
MI
Phone
p +1 (555) 906 1831
Experience Experience
New York, NY
Manager, Banking Practice
New York, NY
O'Keefe Group
New York, NY
Manager, Banking Practice
  • Contribute to the identification and closing of new opportunities with existing Clients
  • Effectively manage project budget, Client billing, and subcontractor expenses
  • Attend networking events and business related social functions
  • Participate actively in the consultant recruiting and performance management processes
  • Communicate and report project status to C-level executives and management, including budget, risks, and general business issues
  • Coach consultants in the effective delivery of impactful solutions to financial services organizations
  • Actively participate in business development with prospective Clients including solution definition, proposal development, pre-sale Client meetings, estimation, pricing, project planning, and development of statements of work
Houston, TX
E Banking Card Manager
Houston, TX
Hansen-Stehr
Houston, TX
E Banking Card Manager
  • Manages and leads a group of eBanking card personnel by example, training, resource planning. This duty is performed daily, about 30% of the time
  • Interacts with branch and departmental personnel to manage eBanking processes and systems. This duty is performed daily, about 10% of the time
  • Ensures prompt resolution of customer complaints and issues (both internal and external). This duty is performed daily, about 20% of the time
  • Ensures bank policy and procedures are followed and confidentiality of customer information is upheld. This duty is performed daily, about 5% of the time
  • Supervise business processes and procedures to support third party vendor upgrades and product enhancements. This duty is performed daily, about 5% of the time
  • Responsible for updating and maintaining policies, procedures and some management reports. This duty is performed monthly, about 5% of the time
  • Manages sales and usage targets monthly, employing tactics to remediate any projected shortfalls in targets, developing credit card product usage and acquisition campaigns and incentives. This duty is performed monthly, about 10% of the time
present
Dallas, TX
Banking Service Operation Manager
Dallas, TX
Botsford, Kuhlman and Mraz
present
Dallas, TX
Banking Service Operation Manager
present
  • Adhere to the defined Visual Management Plan and continuously make improvements to realize it’s stated objectives
  • Participates in team meetings (MOS) to review and execute work planned to help realize it’s stated objectives
  • Identifying Areas of process improvements involving tangible benefits as defined by the organization
  • Participate in the definition of current process performance baseline metrics (as defined in Metrics Data Collection Plan)
  • Ensure all HR activities such as self assessments, development plan etc are completed on time
  • Act as a backup to the subject matter expert by gaining knowledge on all areas of P2P
  • Ensure all customer/ client queries are responded & resolved within the stipulated Turn around Time (TAT)
Education Education
Bachelor’s Degree in Biology
Bachelor’s Degree in Biology
Belmont University
Bachelor’s Degree in Biology
Skills Skills
  • Ensures cGMP compliance, ensuring that all production equipment is properly validated and production processes meet quality standards
  • Staffing and training of the Manufacturing group to be competent in current Good Manufacturing Practices (cGMP)
  • Recommends hire/transfer/promotion/discharge and salary changes and acts on employee problems
  • Responsible for management of daily operations of Cell Banking and Cell Therapy operations for the on-time completion of client product being manufactured
  • Supervises, plans and reviews operations for assigned staff, including responsibility for training, managing and evaluating as well as coordinating, scheduling and assigning work and maintaining facility's standards
  • Identification and development of Standard Operating Procedures (SOPs), Master Batch Records, and Product Specification Sheets
  • Conducts employee performance appraisals in a timely and objective manner
  • Maintains production schedule to meet customer and business goals
  • Provides accurate production forecasting methods with continuous improvement through capacity optimization and cost reduction programs
  • Implements and maintains personnel policies, procedures and production control systems
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15 Manager Banking resume templates

1

Banking Service Operation Manager Resume Examples & Samples

  • Process and code invoices in accordance with Accenture and client invoicing procedures and controls to ensure the team achieve their SLA targets
  • Proactively identify issues and escalate the same
  • Ensure internal process controls are adhered to and ensure all trackers and other metrics are updated from time to time
  • Ensure appropriate action is taken on invoices on hold and resolved as per the process requirements
  • Ensure process documents are up-to-date and version control is applied as appropriate
  • Ensure all customer/ client queries are responded & resolved within the stipulated Turn around Time (TAT)
  • Ensure all statutory records are maintained as per client’s requirements
  • Ensure appropriate action is taken on Non-Invoice documents such as statements, returned checks etc
  • Ensure all un-invoiced receipts (UIR) are resolved on a timely basis
  • Identifying Areas of process improvements involving tangible benefits as defined by the organization
  • Demonstrating Accenture Professional Behaviours
  • Ensure all HR activities such as self assessments, development plan etc are completed on time
  • Act as a backup to the subject matter expert by gaining knowledge on all areas of P2P
2

Test Manager Banking Resume Examples & Samples

  • You will continuously implement, direct, monitor and improve the test process including all milestones, deliverables and quality targets in accordance with the defined test strategy, test standards and test templates
  • As a test manager, you will specify the respective master / level test plan and test method as well as coordinate their implementation
  • You will then plan, organize and monitor all activities involved in the project and product tests you are responsible for, including resource planning, expenditure estimation. This includes the appropriate use of test techniques and the risk management
  • You will coordinate the monitoring and reporting of the test progress as well as the defect management
  • Furthermore, you will secure the implementation and test automation for both progression and regression tests
  • Whether it is the test infrastructure, test data design and creation, the quality of the results or the approval of the production, as a test manager you will ensure that every step of the process is cohesive
  • It goes without saying that you will also effectively coach test analysts and testers and represent your field in external affairs
  • Completed bachelor’s degree or a comparable qualification, specializing in economics or IT
  • Training certificates in the fields of IT project management and testing
  • Long-standing experience in the budget responsible management of test and IT projects including several years of experience in simultaneously coordinating multiple test teams in all phases of software development
  • Knowledge of test automation and diverse systems and technologies
  • Experience working on projects in the financial service industry, working closely with test and development teams as well as clients
  • Certification as an ISTQB advanced test manager/advanced (technical) test analyst
  • Skills in various test management and defect management tools
  • Strong oral and written communication skills – including in fluent English
3

Assistant Manager, Banking Administration Resume Examples & Samples

  • Support the integration of Starwood processes and banking structure into a cohesive cash management department, ensuring operational needs of the business continue to be met in a timely and effective manner
  • Contribute to the implementation of a Treasury Workstation to integrate Starwood’s cash processes and expand functionality to the Continents and well as ongoing enhancements and support of the Treasury Workstation
  • Participate in the execution of global bank, bank account and entity strategic design and rationalization for over 1000 bank accounts for the combined organization
  • Oversee the administration of corporate bank accounts with strong governance to ensure adequate controls and minimizing risk to the company
  • Review and approve new bank account requests, maintain controls over bank account opening/closing process, and obtain annual certification from business units and Continents
  • Oversee the administration of online banking portals
  • Proactively monitor bank fees to manage costs associated with global banking services
  • Work effectively with all business units and Continents on various banking issues and projects including working with commercial and investment banking providers to evaluate new banking products and services
  • Manage Letters of Credit portfolio including, coordinating issuance and amendments with relationship banks, and preparing internal and external reporting of Letters of Credit
  • Performs other duties as assigned to meet business needs
  • Minimum 2 years of progressive experience in banking, accounting or finance
  • Knowledge of generally accepted finance and accounting policies, principles and controls preferred
  • Knowledge of banking software and treasury workstations a plus
  • Proficient in basic computer skills (Excel, Word, Outlook), with strong focus on spreadsheet applications
  • Strong interpersonal skills; must be a successful “networker” and able to maintain effective relationships, both internally and externally with a broad group of stakeholders in order to foster trust and influence key decisions
  • Communicates effectively with all levels of management, both orally and in writing; listens to others and effectively comprehends information; creates an environment allowing timely information flows throughout the organization
  • Responsive; able to integrate and balance priorities, work activities and resources for the benefit of multiple key stakeholders
  • Results oriented; delivers results under difficult conditions and demonstrates balanced judgment under pressure; able to assess, plan and get “the right priorities” done, on time, at high quality levels; able to work both independently and as part of a team
4

Wholesale Banking Solutions Manager Resume Examples & Samples

  • Employing a consultative approach to equip and support Wholesale businesses and team members with appropriate relationship strategies, programs, and plans to develop targeted, solution-based approaches to meet customers’ specific needs
  • Supporting these efforts through the identification, design, and development of key ‘enablers’ in collaboration with key partners that will enhance both team member and customer interactions
  • Providing Wholesale team members with actionable, consistent business and relationship insights to ensure a more robust understanding of our customer and their financial needs (both current and anticipated)
  • Analyzing trends in the business and producing detailed reports for senior management that highlight key opportunities for growth across the portfolio
  • Identifying market nuances, growth opportunities, and new sales strategies to more efficiently and effectively drive business at a regional level
  • Assessing year over year progress with the group’s most profitable clients, top prospects, and key initiatives
  • Preparing business line update presentations that are presented to executive leadership
  • Identifying banker and customer pain points, working with technology and other respective units to prioritize and resolve
  • Testing new tools, products, and processes to mitigate pain points and improve user experience
  • Bachelor's Degree or the equivalent in experience
  • 7+ years working with commercial / wholesale banking; strong understanding of business customer solutions
  • 7+ years of experience in analytics, modeling, customer insights, or combination
  • 5+ years of leadership and project management experience
  • Treasury Management product and sales experience a plus
  • Proven thought leader with business customer journey expertise
  • Ability to understand Wholesale/line of business reporting and analytics needs
  • Advanced Tableau, Excel, Access experience
5

Banking Branch Manager, South Coast Resume Examples & Samples

  • Focuses on increasing Bank products and services, sales, number of clients, its business relation with the bank and always following the established policy and procedures Formulates and executes a customized team plan to acquire new, retain and grow existing SME and personal relationships, managing the Business & Personal Clients portfolio. Manages, coaches, directs and motivates every branch team member to promote and maximize sales opportunities
  • Bachelors or Equivalent Experience
  • Ability to manage, supervise, instruct and coach; ability to meet deadlines; make independent decisions and utilize sound judgment
  • Advanced knowledge of all Retail and Small business products and services and fluency in business acumen and in SME credit
  • Highly motivated and competitive with proven leadership quality and very goal driven. Understands all appropriate policies and procedures and process that impact work activities
6

Banking & Loans Control Manager Resume Examples & Samples

  • Ensures the adherence to established operational control processes of the operating group in accordance with the highest standards and best practices
  • Provides guidance to both direct and indirect staff, fostering an environment that encourages participation, teamwork and communications
  • Develops controls and measures to identify excessive operational risk and/or control problems at an early stage and ensures that immediate measures are taken to maintain quality and efficiency standards
  • Works cross-functionally with Department Managers to create highly efficient operational processes that avoid control and quality deficiencies and associated monetary losses
  • Develops, analyzes and reports on metric processes/systems consistent with Operations & Technology standards. Develops and provides metric reporting for monthly operations group forum review
7

Banking Capital Markets Manager Resume Examples & Samples

  • Start-ups through large multi-international organizations
  • Process improvement in, industry knowledge, and applications of at least one of the following focus areas
  • People and organization structures
8

Senior Manager, AML / ATF Canadian Banking Resume Examples & Samples

  • Provide oversight and coordination to the Canadian Banking (CB) AML Teams (1A & 1B functions)
  • Provide AML/ATF Compliance support to the Canadian Banking businesses including
  • Bachelor’s degree (University Degree) with a minimum of 5 years of experience in AML, Compliance and/or Audit capacity in matrix financial institution; or its equivalent in education and years of experience
  • Strong knowledge of AML/ATF & Sanctions Compliance
  • Advanced analytical, problem-solving and critical thinking skills with solid organization and time management skills to deal with complex operational issues in a matrix organization
  • Experience in managing complex projects and initiatives across different businesses
  • Extensive experience with case management and analytics reporting
  • Proven experience identifying and implementing process enhancements as well as the experience to oversee the resolution of process deficiencies and drive operational efficiency without compromising compliance requirements
9

SI Banking AML Manager Resume Examples & Samples

  • Assist clients by evaluating their current AML systems to identify whether their goals are being met with respect to data availability, costs and regulatory initiatives
  • Experience with AML Technologies including custom solutions and vendor solutions to support due diligence, transaction monitoring, customer risk scoring
  • 8 years of relevant consulting or industry experience
  • Project Management Professional (PMP) certification or other project/program management training
  • Must have 4+ years of experience with issue and risk management and mitigation
  • Transaction algorithm and alert criteria
  • Experience with verifying the completeness and accuracy of AML system alert logic
  • A willingness to travel 80 - 100% of the time
10

SI Banking Cost Reduction Manager Resume Examples & Samples

  • Experience designing and implementing programs to help drive down costs at large organizations
  • Experience with business process optimization and technology modernization
  • Experience with banking processes and technologies including custom solutions and vendor solutions
  • A minimum of 4 full life cycle implementations
  • At least 4 years of program and project scheduling development using MS Project, Evolve/Pro sight (Primavera), or other schedule management packages
11

Manager Banking Resume Examples & Samples

  • A university or bachelor degree and
  • At least 6-8 years relevant working experience in Finance and/or IT
  • Able to act as Projecy Manager and work with multi-disciplinary teams (involving Group Treasury and Business Group key users, IT consultants and bank contacts on a global scale)
  • A team player with a strong people and customer focus, an open mind and high analytical skills
  • Previous experiences in process optimization and solution design are a pre
  • Group Treasury (GTr), situated in DSM headquarters in Heerlen, the Netherlands, supports DSM in achieving its financial objectives, via a treasury organization with global coverage. GTr on boards pro-actively those financial instruments, processes and systems needed to, adapt to continuously changing dynamics in the financial world, developments in new markets and currencies to support the DSM businesses
12

Manager, Online & Mobile Banking Resume Examples & Samples

  • Proven track record in managing small to medium size projects
  • Sound working knowledge of technologies supporting digital banking channels - core banking, satellite systems, product basics, etc
  • Ongoing familiarity of International Banking business and the status of global/regional trends occurring within Online and Mobile channels
  • Proven sales and service management techniques to drive desired behaviours within the online and mobile channels
  • Excellent communication skills and the ability to successfully engender a participative process across a culturally diverse group of internal and external business support partners and Country Heads
  • Expert PC/Software skills, particularly spreadsheet/presentation tools/word processors (e.g. Excel, PowerPoint, Word)
13

Electronic Banking Ops Initiatives Manager Resume Examples & Samples

  • Articulates highly complex line of business needs/requirements including possible solutions at all levels within the organization and engages necessary buy in and resources
  • Responsible for ensuring the development of procedures, workflows, communications, and training activities related to the implementation of change initiatives
  • Partners with business unit managers to completely understand the strategic direction and needs of the unit as well as the current processes in order to identify, recommend, and develop process improvements
  • Leads the effort to design and implement innovative and creative solutions based on business needs resulting in improved efficiencies
  • Delivers assigned initiatives on time, on budget, and within scope
  • Provides regular status updates including reporting obstacles or variances that cannot be resolved that would impede the delivery of the initiative on time and within budget
  • Participates in long-range business planning for the business unit to visualize and interpret the needs and process changes necessary to meet any current and future objectives
  • Identifies appropriate resources to assess risks, controls, and regulatory compliance issues
  • Develop/review of business requirements, project plans, and timelines as appropriate
  • Act as a liaison between offices, corporate departments, and system groups
  • Typically requires a Bachelor’s Degree in business or other equivalent experience
  • Must have experience with PEP+ ACH (Automatic Clearinghouse) by Fiserv
  • Typically requires 7+ years leading and implementing large complex change initiatives preferably within a banking or financial services environment or equivalent work experience
  • Fully capable of handling multiple complex problems and business line initiatives with minimal support. Advanced priority setting, problem solving, negotiating, and conflict management skills
  • Extremely effective at collaboration and leveraging resources
  • Limited direction or supervision, exhibits a high level of independent discretion
  • Must be a self-starter and have the ability to work independently
  • Ability to coordinate and direct activities of others
  • Possess good analytical skills
14

SI Banking Aml-senior Manager Resume Examples & Samples

  • Knowledge of regulatory requirements and industry “best practices” for anti-money laundering programs as a regulator, AML compliance officer in a financial institution or consultant
  • Responsible for understanding how reference data is used with the client and will be instrumental in requirements, design and implementation of AML technologies
  • Advising financial services companies on the design and implementation of comprehensive AML Programs (i.e., organizational structure, policies and procedures, risk assessment, technology resources, management information systems, etc.)
  • 10 years of relevant consulting or industry experience
  • At least4 years of program and project scheduling development using MS Project, Evolve/Pro sight (Primavera), or other schedule management packages
  • Technology architecture
  • Experience with AML system implementations and an understanding of the unique challenges encounter during an AML system implementation
15

Manager, Banking Practice Resume Examples & Samples

  • Communicate and report project status to C-level executives and management, including budget, risks, and general business issues
  • Effectively manage project budget, Client billing, and subcontractor expenses
  • Analyze each Client’s business needs in order to identify the underlying problems and recommend optimal solutions
  • Document clear and concise business / functional requirements and acceptance criteria
  • Quickly respond to Client issues while also being able to effectively drive projects to timely and successful completion
  • Understand the underlying technologies being used on a project to be able to design, develop, test, and implement a technology enabled solution
  • On smaller engagements, be able to work hands on in creating deliverables which could include strategy, design, development, application testing, and the delivery of training
  • Facilitate effective change management programs within client organizations including creating and administering communication plans to ensure overall system usability and adoption
  • Actively participate in business development with prospective Clients including solution definition, proposal development, pre-sale Client meetings, estimation, pricing, project planning, and development of statements of work
  • Author white papers, blogs, and actively participate in industry groups to establish WMP as an industry leading consulting service provider in Commercial Lending
  • Contribute to the identification and closing of new opportunities with existing Clients
  • Actively build a professional network and affiliate network in the local, regional, and national financial services community
  • Foster and broaden professional relationships and opportunities with alliance partners
  • Attend networking events and business related social functions
  • Coach consultants in the effective delivery of impactful solutions to financial services organizations
  • Participate actively in the consultant recruiting and performance management processes
  • Train consultants within the Banking and Customer Experience practices to be knowledgeable of Commercial Lending terminology, processes, and key performance indicators
  • Drive the development/enhancement of WMP’s methodologies and approaches to financial services Client delivery
  • Develop solutions specifically designed to address the needs of financial services firms engaged in Commercial Lending
  • Industry experience in one or more of the following segments: Commercial Lending / Leasing, Small Business Administration (SBA) Lending, Equipment Finance, Alternative Business Lending, Consumer Lending / Leasing, Mortgage / Home Equity, Commercial Banking
  • Solutions experience in one or more of the following Commercial Lending areas: Business Process Optimization, Credit & Portfolio Analytics, Commercial Loan Product, Commercial Lending Sales Process, Loan / Lease Origination Systems, Loan Servicing, Risk Management
  • Experience with one or more of the following Competencies: Anti-Money Laundering (AML), Business Architecture, Business Process Mapping, Business Requirements Development / Gap Analysis, Business Strategy Development and Execution, Change Management, Digitization / Imaging, Program / Project Management (PMO), Quality Assurance, Regulatory Compliance, Risk Management, Software Development Lifecycle (SDLC) Experience, System Implementation / Integration, Testing, Training, Use Case Methodology (Waterfall, Agile), Vendor Analysis / Selection
  • Experience with industry-leading Core Loan Accounting Systems including Fidelity, Fiserv, and/or Jack Henry desired
  • Experience with industry-leading Commercial Loan Origination Systems (LOS’) including nCino, Capitalstream, CreditQuest, WebEquity, and/or Sageworks desired
  • Experience with industry-leading Customer Relationship Management (CRM) systems including Salesforce, Microsoft Dynamics, NetSuite, Oracle, etc. desired
  • Experience in one or more of the following roles involved in the lifecycle stages of a commercial line/loan
  • BS in Accounting, Finance, or similar field
  • At least 5+ combined years of Financial Services industry and professional services consulting experience including Client delivery
  • Commercial Lending experience within the Financial Services industry is required
  • Strong entrepreneurial spirit
  • Experience managing / leading the work of others desired
  • Experience estimating project work effort, cost, and identifying and mitigating project risks desired
  • Experience effectively leading organizations or teams through change desired
  • Recent experience or proficiency with financial services industry projects desired
  • Strong analytical, problem solving, and presentation skills
  • Strong communication skills to be able to work with Client representatives at all levels
16

Manager, Global Capital Markets, Banking Resume Examples & Samples

  • The preparation of credit presentations, including new clients, annual reviews and other credit related requests for the portfolio submitted to Global Risk Management and other internal Bank approval groups
  • Working with other associates / associate directors, and marketers/product teams on a portfolio of financial institution clients, including money center banks, hedge funds, asset managers, broker dealers, governments, central banks/SSAs, central clearers/depositories and other clients of GCM. Team members within the group are the primary service contacts for the onboarding, credit execution and maintenance of these client relationships
  • Client contact - Initial due diligence / onboarding (where applicable) and ongoing monitoring of a portfolio of accounts
  • The oversight of the negotiation and review of documentation for related transactions and onboarding of accounts for BNS, SCI, SBE and SCUSA
  • The Associate will be responsible for monitoring industry developments and supporting new business products / initiatives as required
  • Will liaise with GRM, CCR, MRM, Legal, Tax, Finance, Compliance, GWS, Documentation, and other GBM Execution teams
  • The job will expose the incumbent to various aspects of the derivative, foreign exchange, precious metals, fixed income and equity business of GCM, and exposure to new business growth areas
  • Strong knowledge of credit and lending practices
  • Thorough understanding of derivative products in relation to their credit risk. Familiarity with ISDA/CSA an asset
  • Outstanding teamwork
  • Ability to prioritize and achieve deadlines
  • Ability to react positively to change
  • 3-5 years of related Banking experience in a credit related role an asset
  • Highly proficient with Excel, Access, other database tools
  • Ability to perform under pressure and meet tight deadlines
17

Fair & Responsible Banking Statistical Manager Resume Examples & Samples

  • Design, develop, test, monitor and lead a variety of statistical methodologies using the departments existing toolkit in SAS
  • Provide statistical programming support to analytical projects. Interpret results and communicate results concisely to various levels of management within the organization
  • Manage all Model Risk and Tool Risk Governance requirements for the department
  • Creates analytical reports summarizing fair and responsible banking risk and presents results for review by internal and certain external (regulatory staff) customers
  • Participate in the establishment of annual Analysis Planning schedules
  • Maintain appropriate levels of technical writing documentation to support each analysis program; ensuring quantitative methodology to asses fair lending risk is consistent with regulatory and industry expectations
  • Master’s degree or equivalent experience
  • Minimum of ten years in applicable laws, regulations, financial services, or quantitative analysis
  • At least 10 years of related quantitative experience, preferably in financial services using large and complex datasets, with SAS certified or extensive data analytics experience
  • At least 2 years’ experience in managing and leading a team that performs complex consumer compliance statistical analysis and monitoring functions or certified audit professional with advanced fair lending analytical experience
  • Ability and experience in executing fair and responsible banking non-statistical steering and redlining analyses programs
  • Ability and experience in analyzing HMDA data for internal and external interpretation about lending practices
  • Advanced knowledge of fair and responsible banking laws and regulations, including HMDA, Fair Lending Laws, UDAAP, and consumer protection laws, as well as related regulatory examination standards, applicable regulatory guidance, and litigation and enforcement actions
  • Thorough knowledge of U.S. Bancorp operations, policies and procedures, and the ability to review and revise policies and procedures to demonstrate effectuate compliance
  • Ability to influence business line management to proactively mitigate Fair Lending and consumer risk and manage multiple complex projects and deadlines simultaneously, working with auditors and examiners, and reporting issues and trends to management
  • Excellent written, verbal, and interpersonal communication skills with the ability to generate effective presentations and management reporting and communicate concisely with end users and management
  • Demonstrate a proven ability to multi-task and prioritize multiple projects with a high attention to detail and accuracy
  • Extensive knowledge of Microsoft Office packages, specifically Excel, PowerPoint, and Visio
18

Digital Core Banking Senior Manager Resume Examples & Samples

  • Bachelor's Degree Required
  • 8-12 years of experience
  • Confirmed ability to originate and deliver $5M+ annual revenue
  • Experience with using "new IT" (Analytics, Content Management, Agile, DevOps, Design Lead Development) at scale
  • Experience / understanding of banking platforms and technical architectures
  • Point of view on digital disruption in Financial Services industry
19

Banking Services Manager Resume Examples & Samples

  • To manage and lead the Banking Services team providing consistent quality services across a diversified client portfolio
  • To manage tracking and reporting of performance to ensure team accountability and quality of service
  • To ensure appropriate systems and structures are in place to both manage day to day activity and to promote efficient processes for growth and facilitate the expansion of our service offering capabilities
  • Establish and maintain sound motivational people management practices. Ensure employee development is aligned to business objectives and oversee and measure effective work processes and practices within the team
  • To ensure that your team is continually developing their expertise and maintaining client and technical knowledge
  • Ensure the timely and accurate resolution of any internal or external issues and ensure effective open and clear communication processes are in place
  • Establish and maintain quality key internal and external relationships
  • Plan and facilitate all internal audits, external client audits, ISAE3402 reviews and compliance checks as and when required
  • Participate openly and proactively in ongoing initiatives to introduce operational efficiencies and to broaden the skill base and knowledge of the team
  • Work closely with other business units on the implementation of new clients from a bank account and bank reconciliations perspective
  • Provide input and assistance to Business Development on new client proposals
20

Manager Mobile Banking Resume Examples & Samples

  • Developing and implementing the national Retail Mobile Banking strategy, operating model and centralized support function for this channel, optimizing this workforce to increase productivity, deliver a great customer experience and generate growth
  • Identifying Mobile Banker capability requirements and define the strategy and activities to implement nationally that will drive proficiency and increase sales performance
  • Representing the Mobile Banking channel across the Enterprise with SME knowledge
  • Understanding key business drivers within NAB, the financial services industry, market and competitor activity, customer segments etc. and identifying and leveraging opportunities and threats to business performance
21

Manager Core Banking Functional Resume Examples & Samples

  • Core Banking with cross functional skills in Digital, AI/Robotics and Fintech
  • RPA, Artificial Intelligence, Cognitive Robotics, Voice Intelligence(AI Over Voice)
  • Blockchain, New Technologies – Face Recognition etc., Fintech Hub, Disruptive Innovations
  • Program/ Project Management - Experiences regarding management of transformation programs, IT solution implementation projects or business solution implementation projects
  • IT Strategy - Definition and design of the IT strategy
  • Credit, card, payment experience - Product knowledge e.g. Pricing, Processing, Life Cycle Management, Sales
  • 8-12 years of Core Banking implementation experience based on participation in a transformation program driven by a core banking implementation
22

Manager Core Banking Industry Resume Examples & Samples

  • Understands the strategic direction set by senior management as it relates to team goals
  • Closely follows the strategic directionset by senior management when establishing near term goals
  • Uses considerable judgment to determine solution andseeks guidance on complex problems
  • Interacts with senior managementat a client and/or within Accentureon matters where they may need to gain acceptance on an alternate approach
  • Hassome latitudein decision-making. Acts independently to determine methods and procedures onnew assignments
  • Decisions have a major day to day impact onarea of responsibility
  • Manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
  • 8 + years of experience in Core Banking
  • Experience in
  • Proven success in contributing to a team-oriented environment
23

Senior Manager Core Banking Industry Resume Examples & Samples

  • Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
  • Provides solutions tocomplex business problems for area(s) of responsibility where analysis of situations requires an in depth knowledge of organizational objectives
  • Involved in setting strategic directionto establish near term goals for area of responsibility
  • Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters
  • Haslatitudein decision-making and determining objectives and approaches to critical assignments
  • Decisions have a lasting impact on area of responsibilitywith the potential toimpact outside area of responsibility
  • 12+ years of experience in Core Banking
  • Proven ability to work creatively and analytically in a problem-solving environment
24

Senior Manager Core Banking Functional Resume Examples & Samples

  • Core Banking Solutions - Solution/ implementation
  • Digital Transformation Strategy, Digital Architecture Strategy. Omni Channel , Analytics , Big Data
  • Architecture Design - Knowledge regarding design of e.g. Application; Infrastructure, Interface, Integration Architecture
  • TxB processing - Clearing, Settlement, Confirmation, Asset Servicing etc. understand flows and data captured to support processing
  • Banking - E.g. Cards, Loans, Finance, banking, Private Banking, Branch Management
  • Islamic Banking - Specialties regarding products and processing rules and policies
  • 12+ years of Core Banking implementation experience based on participation in a transformation program driven by a core banking implementation
  • Experience in one or more of this platforms
  • Desire to work in an information systems environment
  • Excellent leadership, communication (written and oral) and interpersonal skills
25

Senior Manager for Banking Resume Examples & Samples

  • Build our business in the Spanish Financial Services industry, through deep business knowledge applied over industry business model and its commercial processes
  • Be the go-to person for expertise on the delivery of key client projects across the D&M landscape
  • Implement and lead highly complex projects. Working with clients, designing solutions that drive high performance
  • About 10 years of relevant, hands-on experience in Contact Center transformation, either in a consulting role or as part of a leading company in the industry
  • Desirable knowledge on digital trends and key topics such as: omni-channel, customer analytics, digital technologies, customer experience, digital marketing, mobile, etc
  • Excellent skills for the creation of offerings, presentations and connection with the client
  • Experience on Project Management
  • Fluent in Spanish and English
  • Excellent written and oral communication skills with ability to clearly communicate ideas and results on all organizational levels
  • Drive, ambition and initiative to help grow Accenture’s business in the industry
26

Metro Banking District Ops Manager Resume Examples & Samples

  • Three to five years of experience in a banking operations or retail/sales environment
  • Minimum one year of supervisory/management experience
  • Strong knowledge of operational functions, systems, policies and procedures for assigned district
  • Basic knowledge of the bank's retail products and services
  • Thorough knowledge of applicable banking laws and regulations
  • Good organizational, managerial and project management skills
  • Well-developed supervisory/management skills and human resources knowledge
27

FS Midwest Banking Digital Manager Resume Examples & Samples

  • Track record of consulting project delivery including managing teams of 3+ resources, producing project deliverables, managing projects within timelines and budgets and interfacing with client executives
  • Required experience working on digital initiatives and technologies including proven knowledge in one or more of these areas: experience design, UX/ UI, analytics and advanced marketing, FinTech evaluation and integration, API strategy/ design/ development
  • Must be willing to travel up to 80% (Monday - Thursday)
  • 5 years of Residential Mortgage and/ or Digital banking industry experience
28

FS Midwest Banking Ncino Senior Manager Resume Examples & Samples

  • Develop world-class solutions for Wholesale credit institutions
  • Define clients' business and technology strategy
  • Demonstrated business and technology expertise across the end-to-end Wholesale credit lifecycle spanning sales, origination, fulfillment, servicing, and portfolio management
  • Successful track record of leading complex technology consulting engagements across the solution delivery lifecycle
  • Willingness to travel up to 80% (Monday - Thursday)
  • Bachelor’s Degree
29

FS Midwest Banking Ncino Manager Resume Examples & Samples

  • Develop world-class business and technology solutions for Wholesale credit insttitutions
  • Conduct operating model assessments (people, process, org) and client needs assessments
  • Demonstrated business expertise across the end-to-end Wholesale credit lifecycle spanning sales, origination, fulfillment, servicing, and portfolio management
30

FS Midwest Banking Digital Senior Manager Resume Examples & Samples

  • Lending industry experience within mortgage or consumer lending products (origination focused including lead generation, marketing, application, fulfillment experience)
  • 8-10 years of Residential Mortgage and/ or Digital banking industry experience
  • 2+ years consulting experience
31

Manager, Cell Banking Resume Examples & Samples

  • Determining staff and equipment resources
  • Identification and development of Standard Operating Procedures (SOPs), Master Batch Records, and Product Specification Sheets
  • Staffing and training of the Manufacturing group to be competent in current Good Manufacturing Practices (cGMP)
  • Interacts with Engineering, Maintenance, Validation, Quality Assurance, Quality Control, and Materials Management groups. As needed, interaction will be required with material/equipment vendors and clients
  • Responsible for management of daily operations of Cell Banking and Cell Therapy operations for the on-time completion of client product being manufactured
  • Supervises, plans and reviews operations for assigned staff, including responsibility for training, managing and evaluating as well as coordinating, scheduling and assigning work and maintaining facility's standards
  • Recommends hire/transfer/promotion/discharge and salary changes and acts on employee problems
  • Conducts employee performance appraisals in a timely and objective manner
  • Maintains production schedule to meet customer and business goals
  • Provides accurate production forecasting methods with continuous improvement through capacity optimization and cost reduction programs
  • Implements and maintains personnel policies, procedures and production control systems
  • Ensures cGMP compliance, ensuring that all production equipment is properly validated and production processes meet quality standards
  • Minimum of 4 years supervisory experience is required
  • Has a thorough understanding of cGMP requirements for clinical manufacturing
  • Ability to evaluate technical data and write technical documents
  • Ability to accurately and reproducibly perform arithmetic calculations including fractions, decimals and percentages and basic algebraic and geometric calculation
  • Meets physical requirements of the job, as follows: must have the ability to lift a minimum of 50 pounds, the ability to bend, reach, stretch, climb ladders and work in tight spaces in order to complete job tasks
  • Must have the ability to stand for long periods
  • Must be able to wear appropriate clean room attire and have the ability to wear surgical masks and all Personal Protective Equipment (PPE)
  • Bachelor's degree in Biology, Chemistry, or related Science major
32

FS MW Banking RPA Manager Resume Examples & Samples

  • 2+ years consulting experience, either MC or TC
  • 2+ years RPA tool experience - Must be willing to travel up to 80% (Monday - Thursday)*
  • Lending industry experience within residential, commercial or consumer lending products (end to end focused including process definition mapping, system diagram recognition, application, fulfillment experience) - Track record of consulting project delivery including managing teams of 5+ resources, producing project deliverables, managing projects within timelines and budgets and interfacing with senior client executives - Required experience working on RPA, process initiatives and technologies including proven knowledge in one or more of these areas: Process Mapping, Application Recognition, Analytics and advanced RPA tool understanding and integration, Program management, design/ development*
33

Acount Manager, Banking Resume Examples & Samples

  • Coordinates with the Admin team to execute daily client transaction activity and transaction processing including fees, payments and borrowing; handles inquiry resolution; execution of client servicing events, communicating with clients and other internal and external partners
  • Coordinates with the Admin team on deposit related transaction processing including account opening, exception clearing, overdrafts, etc
  • Oversees development of appropriate action plans for client servicing and coordinates with other team members across disciplines to ensure execution and follow-up
  • Documents services provided, specialized procedures and ongoing written communications with client as appropriate in managing daily activity
  • Develops clear understanding of client needs behind service requests and communicates to service partners. Obtains appropriate information from partners and client to facilitate service changes or transactions
  • Assists Portfolio Banking Advisors and Sr. AMs with internal administration of accounts, client outreach, developing knowledge and understanding of the check referral process and understanding the decision making involved along with specific cut-off times
  • Identifies service efficiency enhancements, process improvements and service delivery using creative and proactive measures
  • Communicates with clients regularly to inform them of account set-up or status, past due loans, document requests, maturity notifications or other information
  • Proactively engages in the administrative portion of the loan maturity process by reviewing reports of maturing credits and coordinates the receipt of required information from client for renewal process
  • Executes client account servicing activities as requested by partners within appropriate time frames, including but not limited to updating client databases, preparing required documentation, opening and closing accounts, maintenance of accurate and complete account records, imaging of documents, and researching of client issues
  • Maintains a strong understanding of required steps involved with each activity, proactively communicating with relationship management and operations teams as appropriate to obtain necessary information to properly execute the requested activity and to improve upon the client servicing experience
  • Addresses the requirements of each activity in a timely fashion and in strict adherence with Northern Trust and Wealth Management Risk Management and Compliance guidelines and procedures, promptly escalating any issues and/or concerns to management
  • Reviews and maintains client records and information on all applicable client servicing systems, ensuring appropriate and required documentation is collected and imaged
  • Maintains a strong knowledge of the various business applications critical to client and account servicing, including on-line tools, and seeks to expand knowledge of the latest enhancements to Northern Trust partner and client technology and/or systems in order to maintain highest standards of servicing
  • Strives to identify service efficiency and delivery enhancements, as well as process improvements, and periodically participating in business unit initiatives related to process, technology, and system enhancements when directed by management
  • Keeps abreast of new or existing Northern Trust and Wealth Management products, services and compliance requirements with an eye on expanding client relationships and fostering new business
  • 3+ years experience, or equivalent, in financial servicing/accounting fields with client servicing background
  • Knowledge of banking products and services is required
  • Knowledge of internal banking functions
  • Analytical, problem solving, and organizational skills required
34

FS Midwest Banking Ncino Manager Resume Examples & Samples

  • Develop world-class business and technology solutions for Wholesale credit institutions
  • Develop best-in-class, re-useable Wholesale lending assets. - Participate in business development to originate new client opportunities
  • Bachelor’s Degree WIllingness to travel up to 80% (Monday - Thursday).*
  • Demonstrated business expertise across the end-to-end Wholesale credit lifecycle spanning sales, origination, fulfillment, servicing, and portfolio management. - Successful track record of leading operating model design, business process design, and system functional design
  • Experience with Salesforce.com or nCino is preferred.*
35

Senior Manager, Banking & Merchant Services Resume Examples & Samples

  • 40% -Administration & Vendor Relationships
  • Bachelor’s Degree (Accounting, Finance or Business related)
  • 5 years of experience in banking or accounting related field
  • 3 years of supervisory experience
36

E Banking Card Manager Resume Examples & Samples

  • Manages and leads a group of eBanking card personnel by example, training, resource planning. This duty is performed daily, about 30% of the time
  • Interacts with branch and departmental personnel to manage eBanking processes and systems. This duty is performed daily, about 10% of the time
  • Ensures prompt resolution of customer complaints and issues (both internal and external). This duty is performed daily, about 20% of the time
  • Ensures bank policy and procedures are followed and confidentiality of customer information is upheld. This duty is performed daily, about 5% of the time
  • Supervise business processes and procedures to support third party vendor upgrades and product enhancements. This duty is performed daily, about 5% of the time
  • Responsible for updating and maintaining policies, procedures and some management reports. This duty is performed monthly, about 5% of the time
  • Completes required BSA/AML training and other compliance and Industry training as assigned. This duty is performed annually
  • Manages sales and usage targets monthly, employing tactics to remediate any projected shortfalls in targets, developing credit card product usage and acquisition campaigns and incentives. This duty is performed monthly, about 10% of the time
  • Tracks internal and vendor service level agreements, coordinates follow up and escalation processes. This duty is performed monthly, about 20% of the time
  • Manages credit card rewards programs, CMS, Bankway EFT settings and parameters. This duty is performed monthly, about 10% of the time
  • Provide operational support to internal departments. This duty is performed daily, about 5% of the time
  • Ensures regulatory compliance with all federal and state regulations, Mastercard and Visa regulations. This duty is performed daily, about 10% of the time
  • Manage card fraud with active engagement with MasterCard Rules, Falcon, and chargeback activity. This duty is performed daily, about 10% of the time
  • Develops and manages key financial and product performance management metrics models at a card product level. This duty is performed as needed, about 10% of the time
37

Credit Manager International Subsidiary Banking Resume Examples & Samples

  • Minimum of 8 years experience commercial credit lending experience
  • Bachelor’s Degree Required
  • Sound knowledge of the Commercial Banking market
  • Good knowledge of HSBC’s international proposition / product capabilities as it relates to credit
  • Proven experience of working effectively with, and a detailed knowledge of the bank’s IT systems, including CARM, Excel, Powerpoint, Word, , Global Links,
  • Proven ability, with a successful record of accomplishment in
  • Commercial credit analysis and commercial loan portfolio skills
  • Honed analytical skills, with a strong emphasis on problem solving
  • Excellent interpersonal skills, with a particular emphasis upon communication (verbal and written)
  • Good planning and organisational skills with good attention to detail
  • Adaptable and flexible with a willingness to change to meet changing demands and opportunity
  • Ability to work without constant direction or supervision
  • Positive and proactive ‘can do’ attitude
  • Self-control and ability to perform under pressure
  • Commercial acumen
38

International Banking Portfolio Manager Resume Examples & Samples

  • Serve as portfolio manager for assigned clients by addressing overall International Banking needs
  • Bachelor’s degree in business-related curriculum, or equivalent education and related training
  • Seven years of experience in international services
  • Comprehensive knowledge of international banking products such as payments, trade, foreign exchange and finance
  • Demonstrated knowledge of current International Chamber of Commerce (ICC) rules related to cross-border trade and transactions
  • Outstanding interpersonal and relationship management skills
  • Ability to persuade and lead without direct supervision
  • Ability to deal with several projects, processes and deadlines simultaneously
  • Demonstrated ability to deal with complex situations that require sound judgment and minimum supervision
  • Well-developed written and verbal skills
39

Senior Manager Banking Platform Originations Resume Examples & Samples

  • 5 – 10 years of experience in the IT field related to application development
  • 2 – 5 years of experience leading others
  • Major in Computer Science or related studies
40

Programme Manager Wholesale Banking Resume Examples & Samples

  • 1) Roadmap: Keep roadmap (1-3 years’ time span) up to date and adjust based on quarterly (agile) execution cycle
  • 2) Delivery: Act as programme manager when it comes to accountability of delivery on set (agile) delivery goals
  • 3) Team: Instruct and manage a core team of cross border project members
  • 4) Design: Ensure that solutions proposed are in line with the standard global solutions
  • 5) Stakeholder Management: Maintain relations through regular updates and Steering Committee at ING Group at MBB -1 level
  • 6) Decision making: Prepare Steering Committee packs with clear decision making points & solution proposals. Ensure that through regular governance structure (Steering Committee) all relevant stakeholders are part of decision making
  • 7) Adhere to New Ways of Working within ING by working towards execution in an agile manner: Adhere to the quarterly (QBR cycle) of delivery with clear tracking of epics, features & user stories. Submission of demand-supply are catered through deep dives & integral alignment end to end with Bankwide strategic programmes
  • 8) Progress Monitoring: Deliver bi-weekly progress reports to the Cross Functional WB Execution Board
  • 9) Management of Risks & Dependencies: Maintain clear risk & dependency logs and prepare decision making on mitigation of both
  • 10) Financials: Keep track of budget