Assistant Facilities Manager Resume Samples
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Assistant Facilities Manager Resume Samples
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KR
K Robel
Kirsten
Robel
8139 Schmidt Cape
Chicago
IL
+1 (555) 804 3887
8139 Schmidt Cape
Chicago
IL
Phone
p
+1 (555) 804 3887
Experience
Experience
Los Angeles, CA
Assistant Facilities Manager
Los Angeles, CA
Brakus, Beer and Pfannerstill
Los Angeles, CA
Assistant Facilities Manager
- Assist in the development and management of annual operating budget(s)
- Assist in the development and management of capital budgets
- Work with Facilities Manager to provide operating budget support for Evergreen Museum and Library, Homewood Museum, and Peabody Library
- Assist in the development and management of the detailed, zero-based annual operating budgets for each building in your territory
- Identify opportunities for improved operation to drive efficiencies (process and cost) and make recommendations to the Area/Site Manager for consideration
- Assist in the development and management of operational and capital budgets
- Assist in the development and implementation of the annual management plan
San Francisco, CA
Assistant Facilities Manager New
San Francisco, CA
Koch, Strosin and Johnson
San Francisco, CA
Assistant Facilities Manager New
- Carillion 'Thank You' Scheme, which offers flexible, tax efficient benefits such as child care vouchers, cycle to work scheme & discounts on high street brands
- BUPA Healthcare Insurance (single cover with option to 'trade up' to cover your family
- Pension Plan
- 25 days annual leave + 8 bank holidayswith the opportunity to buy more holidays once you have been with a for a short while
- Assist in performing employee performance evaluations and make recommendations on employee performance ratings
- Assist in the development and implementation of the annual management plan; accomplish key performance indicators as identified by the Account Manager
- Assist with receiving and dispatching of work requests to technical staff, vendors or other services providers
present
Phoenix, AZ
Senior Assistant Facilities Manager
Phoenix, AZ
Sauer, Breitenberg and Murphy
present
Phoenix, AZ
Senior Assistant Facilities Manager
present
- Demonstrate strong collaboration and teamwork within the account team, by driving the development and implementation of IFM best practices and innovations
- Support work order management for in-house staff and vendors as necessary
- Create and follow up on corrective work orders as necessary
- Drive cost savings through sourcing and supplier management activities which are consistent with client goals
- Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level
- Meet or exceed site Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly
- Support requests associated with JLL Management and Operations team
Education
Education
Bachelor’s Degree in Facilities
Bachelor’s Degree in Facilities
University of California, Irvine
Bachelor’s Degree in Facilities
Skills
Skills
- An approachable people manager with a good knowledge of employee relations
- Computer proficiency in Microsoft Word, Excel and Outlook with the ability to quickly learn other programs
- Computer proficiency; Good working knowledge and understanding of Microsoft Office software (e.g., Excel)
- Good knowledge of Microsoft Excel, Word and Outlook
- Strong knowledge and experience in CMMS and building systems
- Excellent communication skills; strong written, verbal and people skills
- Ability to communicate professionally and effectively with all levels of the organization
- Ability to be approachable and facilitate coaching conversations with employees and managers
- Strong knowledge and experience in mechanical, HVAC, electrical and plumbing systems/repairs
- Basic knowledge of building systems (mechanical, electrical, plumbing systems)
15 Assistant Facilities Manager resume templates
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1
Assistant Facilities Manager Resume Examples & Samples
- Assist with the planning, organizing, coordinating, and directing all activities and personnel engaged in day to day operations at Los Angeles Convention Center as it pertains to the Facility Section
- Assist with overseeing cleaning, landscape, and floral contracts with regards to personnel staffing, job performance, and budget
- Review event notes, and take a leadership role in the setup and breakdown of chairs, tables, pipe and drape, rubber matting and carpets, giveaways, etc. Additionally working with the Events department in setting up and converting exhibit halls, conference rooms and banquet rooms as necessary from event to event
- Assist with ongoing reviews of budgets and staffing plans; recruiting, training, supervising, and evaluating departmental personnel and service providers
- Assist with establishing and maintaining effective working relationships with VP, managers, supervisors, employees, patrons, clients, service providers, and corporate sponsors
- Managing third party service providers by enforcing the agreed upon scope of services within the various signed service agreements
- Assist with developing standard operating procedures for the Facility Services department
- Assist with preparing and maintaining required reports/records/certifications for the city, code and/or corporate management
- Assist with preparing projected Event Cost Estimate/Analysis for specific areas of responsibility
- Procure Facility equipment including tables, chairs, platforms and other equipment
- Assist with cost accounting expenses for overall budget including but not limited to house equipment rental, supplies and services purchased, event supervision, and staff
- Continuously review the departmental needs and recommend repairs, maintenance, or special projects
- Creating and implementing purchasing and inventory control systems as it relates to consumable items, tools and equipment within Facility Services
- Serve as a back-up administrator and secondary contact for greening and sustainability practices on behalf of the Los Angeles Convention Center
- Continually strive for improved means and methods toward the conservation of energy consumption within the facility
- Projects as required by Manager, Facility Services and Vice Presidents, Event Operations
- Oversee staff expenditures, purchase orders and contract documents
- Oversee facilitation of cost estimating for buildings including Operations, Maintenance and capital expenditures
- Oversee investigation and response to employee suggestions, advisories, inspections, and Safety Committee
2
Assistant Facilities Manager Resume Examples & Samples
- Provide overall management and control by developing, implementing and administering a system to ensure efficient and effective delivery of facilities services for the Bank’s branch, office and service support premises, included but limited to HVAC, lighting, fire life safety, janitorial, matting, energy conservation and general repairs and maintenance
- Perform due diligence reviews, analyze and develop recommendations to support the Bank’s facilities management initiatives to ensure that the Bank is achieving cost effective and efficient facilities management solutions
- Manage third party service providers, ensuring contract compliance both financially and within the scope of services agreed upon. Communicate and negotiate with service providers to administer and resolve issues relating to facilities service contracts and the delivery of these services
- Liaise and assist the Leasing/Project Managers and Documentation Officers to develop and incorporate changes in standard leases/contracts in order to protect the Bank’s interests, as well as ensure the clear interpretation of facilities management related issues
- Provide expert advice to other staff in the Bank both internally (within the department to support other cross functional Real Estate groups) and inter-departmentally (to the Branch/DVP/NSSO/Region and other Bank departments) with respect to the facilities management and maintaining cost control
- Provide research, support and recommendations to Senior Management in the development, research and execution of special assignments/projects/initiatives
- Must have strong understanding of facilities management, construction and base building operating systems. Strong technical skills in the areas of HVAC, lighting, fire life safety, plumbing, electrical and general building controls and systems are also required
- Must be flexible and reliable, able to work effectively within a team environment, be willing to share knowledge and ideas, and must display considerable initiative in situations where autonomy is required
3
Assistant Facilities Manager Resume Examples & Samples
- A degree desired Accounting and/or Finance preferred. An Engineering or related degree will be considered
- 5+ years' experience in facilities management or coordination
- Expert in Microsoft Office and proficient in financial software
- Accounting Skills – to prepare and track budgets, prepare and close CERs, manage fixed asset register reconciliation with closure process, and invoice reconciliation and approval
- General knowledge of facility mechanical and electrical systems
- Formal report preparation and presentation skills
- Primary Work Location: Suffern, NY
4
Assistant Facilities Manager Resume Examples & Samples
- 25%
- 20%
- | All must be met to be considered
5
Assistant Facilities Manager Resume Examples & Samples
- Conduct daily audits and inspections for quality and safety. Make necessary corrections and create and/or modify policies and programs
- Develop and conduct training and retraining as necessary. Follow recommended training process
- Tour areas of responsibilities multiple times throughout shift. Become visible and actively involved in cleanliness and quality programs. Initiate or ensure corrective action is taken
- Ensure all projects, maintenance or cleaning challenges are communicated effectively for resolution
- Knowledge of computers, including Microsoft Office programs Word and Excel
- Experience will include the ability to manage in a diverse environment with a focus on client and customer service
- Must have a valid Driver's License for positions requiring driving the company vehicle
- Must have the ability to supervise others, demonstrate "quality customer service", and good human relations and multi-tasking skill
- Candidate will have at least 3 years of experience managing janitorial cleaning services
- Ideal candidates will possess a high energy level and previous supervisory experience
- Must be able to work various shifts
6
Assistant Facilities Manager Resume Examples & Samples
- Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work
- Site lead who will be responsible for coordinating vendors and has previous experience running an office
- Responds to client inquires and complaints
- Ensures timely and quality service delivery to clients and follows up with clients to ensure customer satisfaction
- May coordinate and manage move, add and change activities
- Assists in the preparation of operating and capital budgets
- Processes invoices and ensures proper cost center coding
- Reviews periodic reports including financials, and explains variances
- Works with finance team to correct errors
- Process and procedure training
- College degree or equivalent experience in Facilities, construction, project management
- 3+ years facilities operations, environmental health & safety, and project management experience
- Ability to work collaboratively with others in a service oriented environment
- Ability to mutli-task effectively under pressure in a fast-paced, growing environment
- Excellent budgeting, planning and decision-making ability to define and meet performance requirements
- Experience working in WhatsApp’s organizational structure, tools, processes and procedures preferred
7
Assistant Facilities Manager Resume Examples & Samples
- Work with Facility Manager to oversee the delivery of maintenance and repair services
- Support the Facility Manager in the implementation of short and long-term projects for the client
- Assist in the development and implementation of the annual management plan; accomplish key performance indicators as identified by the Account Manager
- Bachelor’s degree or equivalent work experience in Facilities Management or property management
8
Assistant Facilities Manager Resume Examples & Samples
- Work with Senior Facility Manager to oversee the delivery of maintenance and repair services
- Ensure client satisfaction with delivery of Facility Management services and assume a lead role in monitoring and increasing customer satisfaction
- Interface with clients of managed properties
- Develop and manage operating and capital budgets
- Perform annual site inspections
- Support the Senior Facility Manager in the planning and implementation of short and long-term capital and expense projects for the client
- Demonstrate strong collaboration and teamwork within and between service lines to coordinate and complete facility projects and achieve operational objectives
- Assist in the development and implementation of the annual management plan
- Meet or exceed site Key Performance Indicators (KPI’s) and monitor Service Level Agreements (SLA’s) to identify potential changes and plan corrective actions accordingly
- Insure compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures
- Support work order management for in house staff and vendors
- Source local services and goods needed to perform day-to-day operations through 3rd party suppliers. This includes writing contract, obtaining necessary vendor set up forms and reviewing certificate of insurance for compliance
- Minimum of two years of industry experience required either in the retail environment, or third party service provider
- Excellent customer, computer, verbal, written communication skills
- Bachelor’s degree or equivalent work experience in Facilities Management or Property Management
- Approximately 20% travel required
- Computer proficiency to include Excel, Word, and Power Point
9
Assistant Facilities Manager Resume Examples & Samples
- Review inspections of assigned properties proactively addressing any deficiencies
- Support facility specific cost savings targets to contribute to the account achieving savings goals
- Coordinate supplier management program consisting of: goal setting, performance criteria, and performance review
- 2-3 years of relevant facilities management experience
- Experience managing retail facilities is strongly preferred, but not required
- Proficient Microsoft Office
- Experience with Corrigo / 360 Helpful
- Basic financial and budgeting skills
- Retail facility experience
10
Assistant Facilities Manager Resume Examples & Samples
- Work with the Facility Manager to oversee the delivery of maintenance and repair services
- Ensure client satisfaction with the delivery of Facility Management services, and provide a lead role in monitoring and increasing customer satisfaction
- Assist in the development and management of budgets and develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis
- Assist in the planning and implementation of Capital Projects
- Maximize utilization of suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises. Coordinate discussions with vendors or suppliers regarding goal setting, performance criteria and performance review. Manage the maintenance of existing contracts
- Demonstrate strong collaboration and teamwork within service lines to coordinate and complete small projects
- Bachelor’s degree in Facility Management or Property Management preferred
11
Senior Assistant Facilities Manager Resume Examples & Samples
- Support compliance with JLL minimum audit and compliance standards in facility management, financial management and operational policies and procedures
- Meet or exceed site Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly
- Review inspections of assigned properties, proactively addressing any deficiencies
- Support work order management for in-house staff and vendors as necessary
- Demonstrate strong collaboration and teamwork within the account team, by driving the development and implementation of IFM best practices and innovations
- Manage all duties in compliance to Master Services Agreement (MSA) and applicable performance measurements
- Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and JLL operations standards
- Support cost savings targets to contribute to the account achieving savings goals
- Drive cost savings through sourcing and supplier management activities which are consistent with client goals
- Associates Degree or equivalent work experience in facilities management or property management
12
Assistant Facilities Manager Resume Examples & Samples
- Accurately complete forms, checklists and any other relevant documentation
- Ensures appropriate follow up with customers
- Completes all JLL and client required monthly/annual training on time
- Minimum 3 years’ experience in either the corporate environment, third party service provider, or as a consultant
- High Proficiency with Microsoft Office products
- Excellent interpersonal communications skills are required
- Ability to work alternate schedule - events scheduled after hours may cause work hours to fluctuate for supplier oversight
- Excellent verbal and written communication skills, including a proven record in both interpersonal and negotiation skills
13
Assistant Facilities Manager Resume Examples & Samples
- Manages Facilities staff under the guidance of the Facilities Manager, which includes assigning responsibilities, overseeing and reviewing work, training staff. Provides leadership backup when Facilities Manager is unavailable
- Ensures that facilities related help desk tickets are completed in accordance within standards set by ISO; responds to and handles complex tickets
- Provides assistance during setup/breakdown of events. Maybe required to work after hours, and weekends as needed
- Documents processes and procedures within the department and trains staff on new or updated processes
- Purchases and maintains maintenance tools and supplies
- Completes repairs on equipment as needed; schedules and manages vendors when necessary
- Ensures that all aspects of the building are repaired and maintained including furniture, interior finishes, and furnishings; completes complex repairs
- Ensures that staff is appropriately cross-trained in facilities, office services and catering so that staff can assist each other during busy periods. Provides back up to mailroom, print shop, and maintenance technician as needed
- Assists the Facilities Manager with preparing budgets and tracking expenses. Maintains facilities files including contracts, vendor log, and COI’s. Assists Facility Manager in bid documents and contract expirations
- Serves as a liaison with the security department and assists in any building evacuation drills and other safety programs
- Performs related duties and responsibilities as assigned
- High school diploma required with some college preferred
- At least 2 years experience with building maintenance
- Must be able to perform minor maintenance and furniture repairs
- Must be able to work independently with little supervision
- Must have good supervisory skills with the ability to motivate and lead staff
- Computer proficiency in Microsoft Word, Excel and Outlook with the ability to quickly learn other programs
- Must have a valid Illinois driver’s license
- Must be physically fit to perform tasks as outlined in this job description. Needs to be able to climb ladders, lift at least 50 pounds and work in a variety of temperatures. Must be able to work in a high-pressure environment and be able to prioritize and adjust priorities quickly
14
Assistant Facilities Manager Resume Examples & Samples
- Helps support facility specific cost savings targets
- Supports requests associated with Jones Lang LaSalle Management, Operations and Provide support for guests, visitors and employees at client locations
- Assist with receiving and dispatching of work requests to technical staff, vendors or other services providers
- Resolve problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment
- Provide support for meetings and conference room reservations, as needed and directed; and,
15
Assistant Facilities Manager Resume Examples & Samples
- Maintain the Aramark quality standard for Custodial, Maintenance and Grounds through supervision and by performance of production work in support of training activities or production assistance
- Ensure the fullest cooperation with other Aramark managers, fostering the administrative supporting team concept and its benefit of strong mutual response
- Screen applicants to develop a stable, competent work force. (Per the client’s background screening procedures)
- Control labor, materials, purchased services, and utility costs
- Attend committee meetings to which assigned and contribute to discussion
- Comply with established regulatory, safety, and risk management guidelines
- Must possess knowledge of materials and tools used in association with general maintenance work
- Must have minimum 1 year of supervisory experience. Experience in a trade skill is a plus
16
Assistant Facilities Manager Resume Examples & Samples
- Year college degree; CPM and/or RPA candidate preferred
- A of 3 or
- Working knowledge and experience in financial accounting in commercial real estate, financial reporting, and budgeting is necessary
- In maintenance, construction, engineering and all facets of property operation and building management is preferred
- Ability to plan, organize and coordinate multiple projects and ability to read and understand construction specifications and blueprints is needed
- Literacy in MS Word and Excel
- Organized and skilled with time management
- Customer service skills required
- The Facility Manager with day-to-day operations of the facility(s) or campus including janitorial, life-safety, engineering and general maintenance and helps to ensure these are carried out in a manner consistent with C&W policies and ownership directives. This includes assisting with the management of contracts and vendors
- The implementation and management of all maintenance programs relating to the interior and exterior conditions and appearance of the facilities
- The direction of the Facility Manager, responds promptly to requests for building maintenance, repairs, cleaning needs, etc. from building occupants and for the implementation of ongoing contract programs to address and resolve needs and problems
- Compile information necessary to ensure all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As- built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year-end Performance Report, and other reports and documentation as required
- Prepare budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex as directed
- In providing information and reports necessary for the development of capital budgets for the facility. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives
- Helpscollect,analyze andprepare be
- To be thoroughly familiar with the management contract, vendor agreements, and other building/facility contracts and all requirements contained therein
- To monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims as required
- Inspects the facility, systems, rooms, common areas, etc. and reports back any findings or issues to the Facility Manager
17
Assistant Facilities Manager Resume Examples & Samples
- Proactively manage tasks with a hands on approach, work orders, preventative maintenance, and procurements
- Coordinate and manage all third party vendor contracts related to these sites
- Directly support the needs of the four local sites with on-going facility related support responsibilities with a hands on approach
- Budget analysis, controls and working closely with site FM and Regional FM
- Participate in vendor selection process- including contract negotiations, vendor walkthroughs, purchase order generation, vendor contracts, database updating and paperwork submission
- Electrical, HVAC, and Plumbing preventive maintenance and troubleshooting with the ability to perform repairs as need
- General maintenance and repair of buildings and systems to include but not limited to: Painting, employee relocations, office repairs, locks, keys, etc
- Directly supports all on-going facility and team related responsibilities
- Interact with key site personnel with open and continuous communication
- Provide/manage reporting as necessary
- Prompt and professional handling of requests from employees, site contacts and vendors
- Maintain professional subcontractor and vendor relationships
- Support facility specific cost savings targets to contribute to the account achieving significant savings
- Facilitate the dispatching of work requests for all site needs
- Assist in resolving problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment
- Assists in the Coordination of special events in support of client
- Provides support for meetings and conference room reservations, as needed and directed
- Performs, coordinates, and schedules maintenance activities
- Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation
- Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery
- Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.(LOMA Reporting)
- Ability to interact with client management team
- Possess strong written, verbal and people skills
- Must be a team player, hard worker, good interpersonal skills, ability to communicate well both oral and written in English
- Knowledge of JLL systems and internal workings a plus
18
Assistant Facilities Manager Resume Examples & Samples
- Develop an understanding of and sound working relationships with key representatives of the client and all key suppliers/service providers to the site
- Understand the operational and technical requirements of the site
- Provide reporting data and execute all Jones Lang LaSalle (JLL) and client audits and key performance indicators
- Regularly interact with appropriate Client Manager/contacts to discuss service delivery and forward planning
- Liaise closely with the client on-site representatives to address problems and/or enhance working environment performance and meet at regular intervals
- Formally present monthly updates to the client on status of projects and initiatives
- Clearly document and communicate all client expectations to the balance of the Facility Management team
- Ensure that current contracts are managed and maintained to provide necessary supplies and services per defined scopes of work and costs
- Accountable to the Facility Manager with meeting site financial and control budgets/targets
- Ensure provision of Office Services (cleaning, mailing, reception, meeting services, dining/vending, landscape and others) is performed according to service level and scope expectations
- Work collaboratively with facilities team colleagues (Operations, moves, projects, occupancy planning) both within the client account and in the wider JLL network
- Lead initiatives to ensure smooth running of meetings and/or special events at the site
- Ensure site occupancy metrics and layouts are being updated in the system
- Ensure that an effective Work Order system is maintained for rectification of any defective items/services & ensure that these are addressed in a timely manner
- Assist with critical out-of-hours issues and participate as a key team member in emergency situations
- Manage parking space requirements and overall roadway and parking lot maintenance
- Assist in conducting asset audits and maintain asset inventories per client requirements
19
Assistant Facilities Manager Resume Examples & Samples
- Ability to build and maintain client relationships by enhancing a working space to serve as a community and production facility for both established and emerging artists
- Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
- Manage a team and be able to respond and adapt to constantly evolving technology
- Ability to work closely and collaborate with Security to create safe working environments for employees, service personnel and guests
- Ability to drive cohesive working relationships with vendor partners (events, food services, safety, janitorial) within the operation
- Must possess a creative vision, a keen eye for detail, be results driven and an out-of-the box thinker
- Must enjoy the challenge of managing a complex calendar with demands from many functions
- Work closely with other teams nationally to share and adopt best practices to have a dynamic and well-orchestrated program and space
- Assist the Regional Facilities Manager, Senior Facilities Manager and Facilities Manager to achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities
- Ensure that operational expenditure for the site is managed within agreed budgets and identify efficiencies
- Assist with the annual budgeting and quarterly forecasting processes for the site
- Manage payments to vendors where applicable, using available systems, complying with all relevant policies
- An Associate's or Bachelor’s degree in Facilities, Property, Business or related field desirable
- Minimum 2 years’ experience of supervisory experience in facilities management, events or other related field
- Proficiency in a range of information technology tools and platforms
- Strong analytical, organizational and presentation skills
- Working knowledge in latest production and post-production digital video equipment
20
Assistant Facilities Manager Resume Examples & Samples
- Coordinates facilities maintenance and repairs for multiple sites. Schedules all work and provides follow through to ensure all work has been completed correctly and in a timely manner. This includes furniture, and office equipment as well as building equipment. Acts as the liaison with building engineer, janitorial and vendor repair personnel and deliveries
- Performs scheduled inspections of all locations checking for safety, cleanliness and any maintenance issues
- Acts as contact point for building related issues with both tenants and landlords
- Tracks and processes all incoming tenant rent payments, including common area maintenance charges and other related receivables
- Available 24/7 to assist with any facility related emergencies. This may include coming to site to work with staff and vendors until problem is corrected. A cell phone is provided to allow for emergency contact
- Works with the alarm company in the addition and deletion of security devices at all locations. Maintains the access control system for all locations. Works with Security Manager to identify alarm events. Coordinates repairs of security equipment
- Assists in the development and management of capital budgets
- Serves as primary contract and vendor liaison for all facilities related contractors. This includes review and approval of work performed, review and approval of bills (within approved budget) and evaluates alternative vendors
- Maintains existing service contracts. Makes sure all contracts are up to date and helps to prepare RFPs when contracts are to be rebid
- Reviews and implements new service contracts and agreements
- Reviews all facility related invoices for accuracy and to insure timely payment. Helps track missing or misappropriated vendor payments
- Tracks operating expenses for all locations. Reports on trends and preforms due diligence to help mitigate cost overruns
- Supervises department moves and relocations. This includes working with Information Technology Department to insure all equipment is properly relocated. Supervises movers and furniture technicians
- Provides administrative support on building projects. This includes meeting with architects and contractors, scheduling of outside vendors, obtaining furniture proposals for projects
- Assists in the coordination of new construction. Attends construction meetings, coordinates scheduling of client vendors to work on the project. Assists in the preparation for the final opening of the site to assure all equipment, furniture, security devices, etc. are installed and operational
- Remains cognizant of and adheres to client policies and procedures, and applicable regulations
- Performs other administrative duties as assigned by the Facilities Manager
- Two to four years’ experience in facility or property management strongly preferred
- Experience in the financial services industry preferred
- Ability to read construction plans preferred
- Experience with bidding contracts and vendors strongly preferred
- Familiarity with work order ticket systems (specifically 360) or demonstrated ability to quickly learn new software strongly preferred
- Demonstrated desire and ability to grow and advance career required
- Excellent organizational, analytical and problem-solving skills required
- Ability to handle multiple projects/priorities and deal with confidential material required
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access and Outlook)required
- Ability to utilize standard office equipment including but not limited to: PC, fax, copier, telephone, etc., required
- Ability to lift up to 50 lbs. (mail and boxes of supplies)required
- Regional travel required; personal vehicle required (mileage reimbursed)
21
Assistant Facilities Manager Resume Examples & Samples
- Act as a liaison to Jones Lang LaSalle finance team and other account team members
- Assist Regional Facility Manager with tactical planning for the regional facilities team’s goals and objectives
- Coordinates special events in support of client or Jones Lang LaSalle
- Assists with the coordination and scheduling of maintenance activities
- Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary
- Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance
- Bachelor’s degree in a related discipline preferred. High school diploma or associates degree with relevant work experience in lieu of a degree is acceptable
- Minimum 2 years of experience working in a related field
- Basic knowledge of building systems (mechanical, electrical, plumbing)
- Familiarity working in an industrial/manufacturing environment
- Strong organizational skills and collaborative style
22
Assistant Facilities Manager Resume Examples & Samples
- Managing the contract Facilities Operations and Maintenance support team and provide technical management for all facility tasks to include: central mechanical plant operations, minor renovations services, base services, grounds maintenance services, and space planning
- Planning and evaluating customer requirements, provide oversight to ensure key performance measurements are collected and reported
- Supervising project process and ensure jobs/tasks are completed and on time
- Developing emergency procedures and create an "essential" personnel ready team, to assist in emergencies, including but not limited to, weather related actions, mission-critical activities and security incidents
- Briefing the Client at Program Management Reviews on status of his areas of responsibility
- The Assistant Facilities Manager shall be physically present on-site during regular business hours of operation and shall have full authority to act for the contractor on facilities issues in the absence of the Facilities Manager
- Experience with MAXIMO is desirable
- Basic understanding and familiarization with: AutoCAD; construction management; building operations and management; project management related to facilities operations; knowledge of general plumbing, electrical, maintenance, (i.e., carpentry, painting, masonry) and other general trades
- PMP certification preferred
- Bachelors Degree in Architecture or Engineering (Mechanical, Electrical or General)
23
Assistant Facilities Manager Resume Examples & Samples
- Managing Safely – accredited by IOSH
- Good understanding of service charge budgets and accounting principles
- Good health and safety and environmental knowledge
24
Assistant Facilities Manager Resume Examples & Samples
- Conducts daily campus inspections with an emphasis on generating work requests and following through to completion
- Prepare annual training program for “emergency preparedness”
- Manages the CMMS (Computerized Maintenance Management System) programs
- Ability to manage several fast paced projects simultaneously and accountable to meet project and schedules dates
- Works closely with local building officials on required inspections
- Oversees water treatment vendors ensuring that our guidelines are being met & tracks performance
- Assist with dormitory turnover process~ painting, cleaning, repairs & upgrades
25
Assistant Facilities Manager Resume Examples & Samples
- Perform check runs through Excel and JD Edwards accounting systems
- Reconcile JD Edwards General Ledger to Excel Payment Files
- Assist in compiling budget information
26
Assistant Facilities Manager Resume Examples & Samples
- Assist with providing program oversight, implementation and outreach for employee activities and events within the clients corporate offices
- Functional supervision of event support staff (set-up crews, third party vendors)
- Assist with identifying continued growth and develop the programs, including the launch of new technology that will streamline the event request process
- Assist with projects as assigned
27
Assistant Facilities Manager Resume Examples & Samples
- Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship
- Recommend capital improvements and prepares operating budget reports
- Prepares monthly operating budget & forecasts and completes monthly variance report
- Ensures all on site work has an approved client Purchase Order in place before any work begins. Ensures all requisition (i.e., Purchase Orders) and invoices are correlated and payment processes are completed within specified time
- Follows the annual IPMP performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position. The FM / AFM will maintain their own monthly stats to support their self-assessments in the IPMP program
- Oversee the appropriate monthly / quarterly / semi-annual / annual reporting as agreed with the client
- Ensure compliance with JLL and Client minimum audit standards
- Effectively manages the JLL – computerized maintenance management system (CMMS) service ticket program by completing all assigned tickets from customers and the preventative maintenance program within the Service Level Agreement parameters
- When required completes all SAR (Situation Analysis Reports) within the specified time frames as directed by the Critical Systems Manager
- Manages all critical systems and completes all required reports within the facility operations areas of responsibility
- Good working knowledge and understanding of Microsoft Office Suite software (Word, Excel, PowerPoint, Access and Outlook)
- Bachelor’s degree or equivalent work experience in Facilities Management with an emphasis on management / technical work experience
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Assistant Facilities Manager Resume Examples & Samples
- Supports requests associated with JLL Management, Operations and Provide support for guests, visitors and employees at client locations
- Interface with occupants
- Insure compliance with JLL minimum audit standards
- Assist in the development and management of annual operating budget(s)
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Assistant Facilities Manager Resume Examples & Samples
- Perform preventative and ongoing field and grounds maintenance
- Coordinate timely trash removal from the facility
- Perform basic repair within the facility as needed
- Ensure a clean and sanitary facility at all times
- Oversee contracted landscaping service to ensure that the common grounds meet certain standards
- Assist in selection of team members and provide training and positive motivation to achieve strategic objectives
- Fully embrace Service Excellence Initiative by demonstrating “customer-first” actions for all internal and external customers and accepting responsibility and accountability for demonstrating empowerment decisions and actions during daily work
- Promote a synergistic relationship with team members in all department and divisions
- Ensure professional development to enhance work knowledge, skills and abilities
- Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations and requirements. Adhere to Company ethical requirements, demonstrating the utmost integrity in all professional and personal matters. Observe and enforce proper safety procedures
- Ensure completion of work responsibilities and special projects in accordance with the designated timeframe, as determined by the reporting leader
- Provide reporting leader with feedback, ideas and suggestions on a timely basis
- Perform all other duties as assigned by Facilities Manager
- High School diploma, plus 1-2 years technical school or work related experience
- 1 - 2 years of facility maintenance associated with a baseball field (stadium complex) or a baseball facility (multiple fields and common grounds)
- Proficient in Microsoft Office skills including Word, Excel and other programs
- Working knowledge of electrical, plumbing, HVAC, irrigation, construction repairs, landscaping, pyrotechnics, mechanical, and field lighting
- Good communication skills including verbal and written skills
- Effective leadership skills
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Assistant Facilities Manager Resume Examples & Samples
- Space planning for employee moves, adds, and changes
- Work Order Management
- Contract administration for janitorial, maintenance, commercial kitchen equipment servicing, HVAC/BMS services, and other union contractors
- Support of facility operations, including participation in physically demanding projects and daily site inspections
- Participate in project management by attending construction meetings and acting as a facilities liaison; manage small to mid-sized capital projects
- Interface with landlord through submitting work orders and upholding client standards
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Assistant Facilities Manager Resume Examples & Samples
- Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies
- Assist with the annual budgeting and quarterly forecasting processes for the site/s
- Help to develop and approve the annual capital plan for each building, interfacing closely with the client
- Actively support an environment of teamwork, co-operation, performance excellence and personal success
- Proactively manage the site operations team
- Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements and
- Minimum 2 years’ experience of supervisory experience facilities management or related field
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Assistant Facilities Manager Resume Examples & Samples
- Client Relationships
- Proactively develop and manage client relationships ensuring that expected service levels are achieved
- Comply with all requirements of the Client contract and meet or exceed Key
- Performance Indicators
- Manage Austin and Dallas sites Travel minimal once a quarter visit
- Actively support an environment of teamwork, cooperation, performance excellence and personal success
- Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements
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Assistant Facilities Manager Resume Examples & Samples
- BUDGET MANAGEMENT – complete ownership and reporting expectations on the expenditures, capital, project and maintenance financial reporting, monthly and per annum
- PEOPLE MANAGEMENT – Effectively lead, engage, coach and mentor a team of facilities staff
- CONTRACT MANAGEMENT – Effectively manage all external contracts to meet or exceed budget and expectations
- STAKEHOLDER MANAGEMENT – Manage an array of internal and external stakeholders that represent the brand and the asset with the upmost integrity at all times; being factual and presenting findings to the right people, at the right time
- COMPLIANCE – Ensure all compliance required is adhered to in consultation with HO Risk Management and the Centre Management team with Risk Management Guidelines & Procedures
34
Assistant Facilities Manager Resume Examples & Samples
- Ensures timely and quality service delivery to clients
- Follows up with clients to ensure customer satisfaction
- Uses pc and/or PDA for work order system, email, ESS, process and procedure training
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Assistant Facilities Manager Resume Examples & Samples
- This position will cover 60+ clinical sites in throughout Brevard County; company vehicle is not provided
- May assist with emergency calls outside of standard business hours
- Minimum of four years of related progressive experience and/or training
- Previous facilities experience in an administrative or entry-level management level is strongly preferred
- Previous experience within a healthcare environment is strongly preferred
- Requires basic knowledge of financial terms and principles
- Ability to calculate simple figures such as percentages
- Ability to understand and carry out general instructions in standard situations
- Ability to solve problems in standard situations
- Requires basic analytical skills
- Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet
- Ability to use work order system
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Assistant Facilities Manager Resume Examples & Samples
- Scheduling and planning
- Strong presentation, development and delivery in use of MS Office Suite and Outlook
- Experience in project management as well as background in critical environments strongly preferred
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Assistant Facilities Manager Resume Examples & Samples
- Oversee the delivery of contracted services (i.e. landscaping, cleaning, pest control and various other client obligations)
- Assists in the management of the operating budget and expense tracking
- Reviews and prioritizes requests for work
- Determines activities required for completion of a work order (WO) and works with suppliers to ensure
- Complex work orders are planned and executed on time
- Oversee daily work order review and follow up on work orders to ensure impeccable work order performance and superior customer experience
- Assist the FM in meeting or exceeding site KPIs; monitor service levels (SL’s) weekly to identify potential off track areas and plan corrective actions accordingly. Keep detailed notes on items where SL’s cannot be met due to uncontrollable factors
- Recommend continuous quality improvement practices and look for business
- Provide quality analysis of customer feedback on an ongoing basis. Develop effective response plans and implement per the plan
- Confers/communicates with work order requesters
- Determines and arranges any operational safety requirements for the completion of a WO
- Actively contribute to monthly/quarterly/annual reporting
- Coordinates the teamwork schedule to ensure the most effective use of team resources and timely completion of all pre-planned and corrective work
- Coordinates with client representatives to understand their needs and to ensure the work schedule takes account of the downtime windows negotiated with clients, where necessary
- Attend supplier safety meetings on a regular basis – this may require slight schedule fluctuation depending on when supplier has these meetings scheduled
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Assistant Facilities Manager Resume Examples & Samples
- Execute the strategy and direction of the Facilities Department
- Communicate and counsel employees relating to productivity, quality and all other employee issues
- Identify and implement solutions and evaluate for effectiveness
- Administer and support the ongoing preventative maintenance, cleaning and energy management, building systems, grounds, perimeter site security, utility services and material handling equipment in compliance with established Nordstrom standards of performance
- Administer maintenance/inventory management program for processing equipment
- Identify, source, purchase and control critical spare parts inventory for production equipment
- Administer preventive maintenance program for building and life safety systems
- Analyze and control expenditures of department to conform to budgetary requirements
- Schedule and staff based on business needs on a daily basis
- Prior leadership experience preferred
- Mechanical/Electrical knowledge preferred
- Ability to assist with repairs when needed
- Prior project management experience or technical skill training in the field of facilities operations preferred
- Active listening skills with strong written and verbal communication skills
- Well developed time-management skills with the ability to multi-task
- Able to demonstrate good judgment when making decisions
- Attention to detail and accuracy
- Promote diversity
- Basic knowledge of MICROSOFT Office applications
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Assistant Facilities Manager Resume Examples & Samples
- Bachelor’s degree or equivalent work experience in facilities management or property management
- Minimum 2 years of facilities or property management experience in corporate environment, third party service provider, or as a consultant
- Proven record of client service
- Must be able to establish credibility with the client, facilities team, vendors and contractors
- Knowledge of commercial real estate, building operations and systems, accounting, project management and vendor management, highly desired
- Excellent interpersonal, communication, organizational and management skills
- Computer proficiency with MS Office, Computerized Maintenance Management System (CMMS)
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Assistant Facilities Manager Resume Examples & Samples
- Will need to have a technician or engineering background
- Experience with HVAC or mechanical equipment
- Will need to run and handle projects
- Experience with electricity or plumbing, strong mechanical background
- Need to have experience with Project Coordination and Project Management, as well as budgeting and scoping the project
- Works with vendors to complete projects and work through a project plan
- Will be interfacing and meeting with the client
- Reviews work orders to ensure that assignments are completed
- Coordinates and manages moves, adds and change activities
- Obtains and reviews price quotes for the procurement of parts, services, and labor for projects
- Manages capital projects
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Assistant Facilities Manager Resume Examples & Samples
- Lead the team of Duty Managers providing guidance, support and inspiration
- Provide support to the Duty Managers through techniques such as coaching and mentoring to ensure continual professional development
- To co-ordinate and manage all cleaning & waste operations within the ROH
- Drive change, new ideas and challenge current operating procedures implementing best practice across the structure
- Effectively manage the budget, continually reviewing all factors affecting the operation including materials, consumables, staff payroll and uniforms
- Provide a high focus on Customer Service ensuring that the team courteously communicate with members of the public and our client at all times
- To ensure the necessary internal site quality audits are undertaken and provide a detailed action plan and manage any non-compliance
- Understand client requirements providing solutions to meet and exceed needs and contribute to achieving the customers’ objectives
- To ensure all site related risk assessments are continually monitored, reviewed and updated as necessary
- Manage the equipment asset list highlighting lifecycle replacement issues
- Proactive supervision ensuring the on-going use of PPE as necessary, ensure all risk assessments are in place and adhered to and active use of company and client toolbox talks are regularly completed
- Review accident statistics and proactively promote safe working practices
- Provide shift cover and flexibility to cover outside normal operational hours, frequent monitoring and management of silent hours operations
- Support business continuity planning and management
- Previous experience in a similar coordinating role with good all-round knowledge of soft services
- Experience of operating within theatrical sector
- BICS Trained
- Member of BIFM, IOSH Managing Safely or equivalent
- Exceptional motivational and people management skills
- Demonstrate good oral and written communication
- An approachable people manager with a good knowledge of employee relations
- Knowledge of working at height/IPAF/PASMA
- Well-developed IT skills
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Assistant Facilities Manager Resume Examples & Samples
- Assist Facility Manager in management of Client’s leased facilities within region, including direct onsite facility management of 5 location(s) and will expand to 13
- Local client relationship manager with occupants
- Provide direct or matrix management support to administrative professionals and any third party labor
- Conduct routine facility inspections and review areas for service with Facility team. Resolve issues related to work order completion
- Coordinate and schedule preventative maintenance activities
- Manage building service requests with service providers; confirm proper insurance is in place, provide access, and monitor the repairs
- Assist in the oversight, development and management of capital and operating expense budgets for all remote facilities in the (market)
- Provide appropriate approval for Corp AP invoices within threshold. Coordinate with vendors to correct discrepancies and ensure timely payment of AP
- Update office occupancy data online
- Manage content on office Connect page
- Collect and report on Facility Management data
- Manage employee onboarding requirements including the preparation of employee name signage, assign access cards, assigning phone extensions, emergency procedure documents, information packets, etc
- Manage office equipment including but not limited to MFD’s, postage machine, AV, kitchen appliances
- Ensure inventory levels of supplies are kept within expectations
- Assist Facility Manager with relocation services, office projects preparation and clean up, and occupancy tracking
- Support emergency preparedness plans of the office including participation or leadership of the emergency team
- Provide data required for the monthly/quarterly/annual reporting appropriate for the client
- Assist in management and monitoring of office safety and security including access control, parking access where applicable and meeting ADA/Federal/OSHA standards
- Understand job responsibilities of 3rd party labor, receptionist, admin, and FC in order to provide support to those roles when necessary
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Assistant Facilities Manager Resume Examples & Samples
- Practical and theoretical engineering knowledge; acquired through completion of apprenticeship, Btec, diploma or equivalent and experience
- Fault diagnosis, interprets technical information, formulates technical solutions to improve equipment performances, ability to analyse suitability of equipment
- Plans maintenance, reactive and upgrading programmes, plans and adjusts staffing levels as appropriate
- Highly developed physical skills accuracy important; manipulation of fine tools and materials
- Assist patients/clients during incidental contacts
- Ability to Implement policies and propose changes to practices and procedures in own area and others
- Authorises orders and payments, monitors budgets and repairs for PFI properties and equipment
- Day to day management of mechanical maintenance staff and contractors. Responsible for staff appraisals, first line disciplinary and grievance issues for staff under their control
- Record information on a computerised system and quality management system, and interrogates database
- Climbing, lifting equipment, work in un-pleasant environments, frequent walking, frequent work in plants rooms, sitting. Involves occasional moderate effort for short periods
- Concentration for analysing technical specifications and reports, fault diagnosis, repairs, interruptions for emergencies
- Ability to work with spreadsheets and databases
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Assistant Facilities Manager Resume Examples & Samples
- Assists with the inspections on the facility campus
- May Assist in the preparation of operating and capital budgets
- Will coordinate and manage move, add and change activities
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Assistant Facilities Manager Resume Examples & Samples
- Work with the Facility Manager and Regional Facilities Manager to oversee the delivery of maintenance and repair services
- Bachelor’s degree in Facility Management or Property Management, preferred
- Knowledge of real estate, telecommunications, furniture, accounting, and building systems, helpful
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Assistant Facilities Manager Resume Examples & Samples
- At least 5 years of engineering and/or equivalent work experience
- At least 2 years of previous experience in a management level position with a strong facilities and maintenance background within a major hotel facility operation
- Ability to read and evaluate written material
- Working knowledge of facilities and maintenance principles and theories of hotel operations
- Basic math skills
- Working knowledge of computer software to include MS Word, Excel, PowerPoint, Outlook and/or equivalent
- Able to communicate effectively in English, in both written and oral forms
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Assistant Facilities Manager Resume Examples & Samples
- Responsible for supporting the Facilities Manager in the daily and safe operations of the Maintenance Department
- Oversee the repair or replacement of equipment and systems, game and Targets, all facilities maintenance as required. To ensure maximum productivity and efficiencies associated with maintenance while supporting the policies, goals and objectives of the company
- Oversees the maintenance of the entire Topgolf facility and maintenance shop equipment
- Supervises Topgolf maintenance personnel
- Ensures that maintenance technicians are adequately trained, equipped, and motivated so that maintenance programs/activities or projects can be accomplished in a safe, timely, and cost-effective manner
- Communicates regularly with the Facilities Manager and all maintenance technicians, both individually and as a team, to ensure good two-way communication concerning maintenance issues
- Coordinates activities and projects with Operations Departments. Communicates directly with the Operations Department to coordinate maintenance and repair work associated with the Maintenance Dept
- 3+ years Maintenance experience with at least 1 year of recent supervisor experience
- Proven written and verbal communication skills
- Candidates should have a high school diploma or GED equivalent. Clean driving record, and be able to pass drug screen
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Assistant Facilities Manager Resume Examples & Samples
- Analysis of service requests. Ensure timely and efficient completion, identification and action on duplicate service requests. Follow-up with service provider as needed to ensure improvement and resolution
- Provide direction/information to vendors, Account team and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption
- Support Sourcing efforts in line with Client requirements and in efforts to gain efficiencies in operations and cost. This includes obtaining and initiating necessary vendor set ups
- Experience with Electrical, HVAC, and Fire protection
- Experience with building automation software
- Working knowledge of Asset Management and Facility Maintenance software tools such as “Maximo”
- Knowledge of Microsoft; Outlook, Word, Excel and Power Point
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Assistant Facilities Manager Resume Examples & Samples
- Work experience in Facilities Management with emphasis on managing service providers, soft-services, moves, repairs and scheduling of preventive maintenance and repairs
- Experience building and maintaining strong professional relationships with customers and service providers is required
- Experience in planning and scheduling preventive maintenance of building infrastructure systems is considered beneficial to this role
- Minimum 1 year of experience required in real estate property / facilities management and scheduling / planning preventive maintenance
- Experience providing on-call / emergency response is considered beneficial to this role
- Experience in the coordination of third-party service providers is required
- Financial analysis and experience are considered beneficial to this role
- Knowledge of furniture systems and ergonomic issues is considered beneficial to this role
- Effective organizational, written and verbal communications skills are required
- Proficient in the use of personal computers with working knowledge of Microsoft Office software
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Assistant Facilities Manager Resume Examples & Samples
- Work with Workplace Services Manager and site account team to manage the delivery of service and the performance of vendors
- Management of third-party contractors/vendors engaged in operating and maintaining the property engaged in some or all of the following service deliveries: Janitorial Service, Mail Service, Food Service and other services assigned by the client
- Ensure client satisfaction with delivery of Workplace services and provide a lead role in monitoring and increasing customer satisfaction
- Support the WPS Manager in the implementation of short and long-term projects for the client
- Assist in the development and implementation of the annual management plan; accomplish key performance indicators as identified by the contract
- Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client, including variance reporting, KPI reporting, and other reporting as required by the contract
- Proactively partner with key vendors. Communicate KPI and SLA requirements to them in a timely way. Engage them in identification of service delivery improvement and savings identification
- Meet or Exceed Site KPIs; Monitor SLAs monthly to identify potential off track areas and plan corrective actions accordingly
- Manage by Walking Around (MBWA). Personally have high level of operational awareness (know what’s going on across all of your service delivery areas)
- Bachelor’s degree or equivalent work experience (3-5 years) in Facilities Management
- Experience in supporting a janitorial services
- GXP experience preferred, but not required
- Knowledge of real estate, telecommunications, accounting and building systems
- Computer proficiency, including Excel, Work and PowerPoint
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Assistant Facilities Manager Resume Examples & Samples
- Must have experience with HVAC units
- Need to have hands-on experience with HVAC
- Will be putting in purchase orders and work orders
- Will be managing on-site projects
- Need to have experience in repairing, replacing, and installing HVAC units
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Assistant Facilities Manager Resume Examples & Samples
- Deliver on-the-job site training, toolbox talks, briefings and development of the site team, implementing and contributing to standardised operational methodology
- Support the Facilities Manager by being a key focal point for client interactions on site. Be involved with tactical planning and be responsible for day-to-day operational delivery of the contracted services, remaining accountable for the management of Health and Safety at all times
- Assist the Facilities Manager by ensuring that all Operations and Maintenance activities (building, engineering, cleaning, security and catering) are managed, monitored and co-ordinated appropriately, including arrangements in place for an ‘out of hours’ service including on-call cover, shift systems and provision of emergency contingency plans
- Assist with any other activities as requested by the Facilities Manager or nominee that may be required to meet business requirements. Delivering first class customer service to site based employees, visitors and the wider FM delivery team
- Monitor and ensure KPIs are met with regards to Reactive and Planned Maintenance work orders on the CAFM system, and produce a variety of planned and ad hoc reports
- Ensuring that the client’s legal compliance system is kept up to date, including arranging sub-contractors, if required, in a timely manner. Liaison with relevant parties to ensure any remedial work is carried out as required
- This role will be permanently based within the office site in East Kilbride, although the successful candidate will be required to take first line responsibility for the delivery of facilities services within a new office in the city of Edinburgh. This will include ensuring that contractual requirements are met
- The job-holder will be required to act as a delegate for the Facilities Manager on occasion, and may be required to create solutions to challenges within the health and safety focused environment that the contract operates within
- The Facilities Manager will discuss all elements of the role brief with the appointee on appointment and after three months, recognising that some elements may need amending
- Membership, or working towards, BIFM or similar relevant professional body
- A good understanding of relevant Health, Safety and Environmental legislation, including a qualification of IOSH Managing Safely as a minimum. NEBOSH General Certificate in H&S preferred
- Proven experience of managing FM contracted service providers and contractors
- Previous experience of leading successful teams
- Nuclear Baseline clearance will be required to be obtained prior to starting work, and SC Check clearance (10 year background check) must be able to be obtained through application following start date
- Advanced communication skills to enable effective verbal and written communication across a wide range of roles from business unit directors, contract company senior management and on-site staff and contractors
- Good planning and decision making skills. Project management experience preferred
- The ability to work with IT software packages such as Microsoft office, Excel, Word, etc
- Clean Driving Licence Visits to the Edinburgh office will be required to engage with the client, perform audits, carry out inspections, etc. Please note - a company vehicle will be provided for travel between the East Kilbride and Edinburgh sites
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Assistant Facilities Manager Resume Examples & Samples
- Create Facilities Requisitions, performs accounts payable investigations with vendors, Facility Manager and CBRE Accounts Payable systems
- Coordinates portfolio wide information and provides summary reports
- Creates and dispatched service requests and Purchase Requisitions with associated reporting
- Maintains files on vendors, work orders, purchase orders and bid proposals
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Assistant Facilities Manager Resume Examples & Samples
- Support work order management for supplier partners as necessary
- Serve as primary liaison to Client Help Desk, suppliers, and assigned portfolio
- Available 24/7 to manage emergencies affecting assigned portfolio
- Interface with occupants of assigned portfolio; effectively communicate expected response time to critical work order requests. Timely follow-up on completed work to ensure client satisfaction
- Ensure timely execution of all work orders, including but not limited to those deemed critical
- Responsible for maintaining the computerized maintenance management system (CMMS) database including supplier contact database and work order reporting
- Utilize management reports to measure and actively manage service delivery throughout the portfolio
- Serve as primary contact with supplier partners ensuring contract obligations are executed
- Coordinate discussions with selected suppliers regarding goal setting, performance criteria, and performance review
- Collaboration with building owner(s)/manager(s) to ensure lease obligations are met in regards to maintaining building systems, landscaping and small renovation projects
- Assist in the annual portfolio inspection process including site inspections, work order execution and follow up, and calibration meetings. Travel is required
- Assist in the development and management of expense and capital budgets
- Review and approve invoices, issue purchase orders as needed
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Assistant Facilities Manager Resume Examples & Samples
- Manages the CMMS (Computerized Maintenance Management System) programs. Supervise management of the Preventive Maintenance Programs and Quality Assurance of work orders (Service Request and Preventive Maintenance)
- Leveraging the CMMS analyze and report on data to support management decisions and workload distribution; refining and implementing a strong planning and scheduling function focused on developing and executing preventive and deferred maintenance of equipment, space, and infrastructure
- Manages and schedules in the CMMS all contracted trades, vendors, other university departments providing mechanical, electrical, and plumbing (MEP) / Life Safety Fire Alarm, Fire Protection services to the HGSE. Manages various service contracts and evaluates vendor performance
- Monitors service contracts to assure proper and efficient operation of building systems and equipment. Reviews all daily work requests in the CMMS , ranks them in response priority, assigns jobs to the appropriate vendor, and oversees the timely and successful completion
- Prepares work schedules in the CMMS for all maintenance projects. Continually monitors the performance of maintenance vendors and assures highest quality service and best value. Must be proficient in record keeping and reporting for all R&M procedures, assessing efficiency and making recommendations to enhance performance and comfort
- Help in investigating, establishing and monitor Key Performance Indicators, Staffing Metrics, and Department Balance Scorecards
- And other duties as assigned by the GCA Account manager and Director of Facilities
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Assistant Facilities Manager Resume Examples & Samples
- Develop a strong working relationship with vendor service providers to ensure that all deliverables meet or exceed expectations and fully support them to provide a full partnership relationship
- Oversee and monitor the day-to-day building operations which are managed by a provider and act as the key point of contact for all facilities related escalations to ensure quick resolution of any complaints
- Fully manage all contractual obligations including but not limited to lease agreements, service charges, rates and escalate any issues
- Assist with the compilation of budgets for London and provide narrative to explain any differences between budget and actual spend to ensure we are managing costs
- Encourage and develop new ideas and initiatives with our TFM provider with the objective of enhancing service levels to be the best in the industry and improving cost efficiency
- Responsibility for creating and answering social posts providing clear and timely communications
- Assist the Facilities Manager where required across Facebook portfolio by performing project tasks requested including creation of PowerPoint slides and project overviews
- Attend meetings where needed to log actions and minutes and assist the Facilities Manager in ensuring they are performed and records are kept up-to-date
- Carry out regular inspections of the London real estate portfolio to ensure that the correct standards are being maintained including reporting to the TFM provider through a task system for modification
- Ensure full compliance with relevant Health & Safety legislation to include document provision and review, emergency response planning and crisis management/business continuity, the appointment of Fire Marshalls and First Aiders and appropriate training/refresher courses
- Procure adhoc requests through supply chain for customers ensuring quick turnaround times
- Assist management of small serviced UK and Nordic offices as required
- Engage and manage local amenities programs and work with Events Lead to communicate and set-up
- Work in conjunction with our project colleagues to ensure smooth delivery of fit outs, concepts and new builds by providing FM and operational support where required to do so
- Act as back-up for FM when they are off-site and be confident in doing so
- 5+ years’ experience of working within a Facilities Management team with a demonstrated responsibility for all FM services including soft services, hard services, vendor management
- Strong customer care ethos is a perquisite for this role
- The ability to manage a very busy workload efficiently and to prioritise key tasks. An excellent level of computer literacy
- Outstanding verbal and written skills are essential
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Assistant Facilities Manager Resume Examples & Samples
- Manage personnel assigned to technical, as well as, maintenance/janitorial positions. Provide guidance and direction to department heads and maintenance department employees in the areas of customer service, loss prevention, safety, expense control, electronics, mechanical conveyor repair, and lift truck systems
- Act as day-to-day primary authority on repair and maintenance. Possess extensive knowledge of the DC’s layout, flow of product through the DC, and be a lead technician skilled in electronics, mechanical conveyor repair and lift truck systems
- Interface with the DC Management regarding ongoing projects and coordinate maintenance of the facility’s equipment to meet the needs of the building
- Bachelor’s Degree in Management or related field and/or equivalent work experience
- Minimum of 3-5 years facilities management experience in a fully-automated distribution center
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Assistant Facilities Manager Resume Examples & Samples
- Experience in Property/Facilities/Project Management related fields
- Strong Budget Management Skills
- Help achieve the Key Performance Indicators and favorable scores on the client satisfaction surveys
- Environment and Risk Management Policies and Procedures and all other relevant regulations
- Ensure escalation procedures are in place and observed for incident and problem reporting
- Demonstrated knowledge of technical services
- Ability to deal with a variety of complex issues concurrently, within tight operational deadlines
- Goal oriented and focused on meeting performance targets
- Excellent client service and communication skills
- Sound computer skills including Microsoft suite of products
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Assistant Facilities Manager Resume Examples & Samples
- Manage and oversee the activities of the front reception desk as first point of contact for all visitors and provide cover as necessary
- Manage the meeting room/car park booking process
- Manage all first aid equipment, ensuring good working order is maintained at all times
- Monitor and update the on-site Action Log for all incidents/events
- Order and maintain essential stock
- Respond to general maintenance and building enquiries
- Attend building Tenant Meetings with/for the Facilities Manager, when required
- Be point of contact for the business in the Facilities Managers absence
- Liaise with on-site Building Managers
- Ensure that subcontractors maintain and record/document all Maintenance &Electrical PPM
- Manage the agreed quality measures and procedures, ensuring feedback and continuous improvements are achieved
- Focus cost control for subcontractors and identify areas for improvements
- Ensure safe systems of work are in place for all operations and that Health & Safety regulations are followed
- Assist the Facilities Manager with ad hoc tasks, as requested
- Proven organisational skills
- Good knowledge of Microsoft Excel, Word and Outlook
- Basic knowledge of Health and Safety requirements
- Basic knowledge of building Maintenance & Electrical systems
- Basic knowledge of contract management
- Basic knowledge of property management
- Must have a smart, business like presentation
- Able to communicate at all levels of the organisation
- A self-starter able to work on own initiative
- Customer focused with a positive attitude
- ISOH qualification or equivalent
- Basic understanding of building maintenance
- Experience of staff management
- Experience in budgetary preparation and management
- A smart and professional appearance is required at all times
- A warm, polite and friendly approach to customers, visitors etc
- Ability to work on own initiative and interact well with other team members and colleagues
- Possess a ‘can do’ attitude, capable and willing to take on additional responsibility as required
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Assistant Facilities Manager Resume Examples & Samples
- Tracks, monitors and oversees all non-project related moves, planning and inventory of furniture and workstations
- Coordinates planning for non-project related moves, adds, and/or changes. May deliver budgetary forecasting
- May serve as a primary interface and point of contact with client team for all non-project space related inquires throughout the planning process
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Assistant Facilities Manager Resume Examples & Samples
- Conduct inspections of assigned properties proactively addressing any deficiencies
- Support requests associated with Jones Lang LaSalle’s Management and Operations team
- Provide general office administration support to account team
- Basic knowledge of building systems (mechanical, electrical and plumbing systems)
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Assistant Facilities Manager Resume Examples & Samples
- Primary point of contact for site decommissioning efforts
- Travel to various locations and close office locations
- Submit and oversee work orders to completion; follow-up with vendor and client
- Process Invoices and Purchase Orders
- Serve as liaison with building management and building tenants
- Assist in the development and management of capital projects
- 3-5 years of Facilities Management/Property Management experience
- Previous experience within Life Sciences (clean rooms, pharma, or hospital) preferred
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Assistant Facilities Manager Resume Examples & Samples
- Coordination and scheduling of service activities at the Postal Service sites
- Expedite coordination and completion of repairs associated with building systems; electrical, mechanical, plumbing
- Hands-on management of Work Order System and Work Order Management
- Initiate service requests as needed to support Client requests/needs
- Monitor WOs dispatched to suppliers to ensure compliance with SLAs and WO Management
- Strong knowledge and experience in mechanical, HVAC, electrical and plumbing systems/repairs
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Assistant Facilities Manager Resume Examples & Samples
- 1+ years in Management or Supervisory role
- Ability to seek improvement and create an environment of idea sharing and creative problem solving
- Ability to be approachable and facilitate coaching conversations with employees and managers
- Ability to encourage open expression of ideas and opinions
- Demonstrates a sense of urgency and timeliness
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Assistant Facilities Manager Resume Examples & Samples
- Be familiar with & operate to the Scope of Work as defined in the Master Service Agreement
- Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services
- Coordinate necessary services related to the Vendor Service Contracts
- Review and spot-check to ensure that suppliers/service providers are meeting contractual obligations to the client
- Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency
- Ensure that detailed floor inspections are routinely conducted
- Coordinate needs for Audio Visual equipment functionality
- Ensure all working environments meet all requisite OH&S Standards
- Assist Facilities Manager to ensure smooth running of meetings&/or events at the site
- Assist with Business Unit relocations or ‘ad hoc’ projects
- Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations
- Provide backup support for the Facilities Manager in times of absence
- Liaise closely with the client on-site representatives to address problems and/or enhance working environment performance
- Clearly document & communicate all client expectations to the balance of the FM team
- Work collaboratively with facilities team colleagues both within the client account & in the wider Jones Lang LaSalle network
- Provide assistance in general administrative activities and any other duties as assigned by the Facilities Manager or Senior Account Management on a needs be basis
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Assistant Facilities Manager Resume Examples & Samples
- Schedule, assign, and perform duties in carpentry, electrical, painting, plumbing, heating / ventilating, roofing and security
- Responsible for monitoring landscaping, office, janitorial, housekeeping, and security performance and cleanliness
- Work with the Branch Facility Manager to oversee the delivery of services
- Ensure accurate collection of all maintenance within computerized maintenance program
- Maintain a variety of records and prepare reports for management review
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Assistant Facilities Manager Resume Examples & Samples
- For assigned portfolio, directly responsible for; budget development, cost control, and service provider coordination
- Own processes associated with work requests, vendor quotes, purchase requisitions, purchase orders, invoice receipt, and invoice approvals
- Active participant in Vendor Management Programs
- Proficient in MS Office,
- Excellent communication skills; strong written, verbal and people skills
- Computer proficiency CMMS
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Assistant Facilities Manager Resume Examples & Samples
- Support Account Team in establishing the appropriate platform to meet service requirements and expectations and drive momentum in receiving new Client business; tools, processes, procedures, reporting, etc
- Timely and accurate review and approval of all vendor invoices, follow up and close-out of invoices where discrepancies are identified Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys
- Strong knowledge and experience in CMMS and building systems
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Assistant Facilities Manager Resume Examples & Samples
- Associates or Bachelor’s degree in Facilities, Property, Business, or related field desirable
- Minimum 3 years of experience of supervisory experience facilities management or related field
- Strong analytical, organizational, presentation skills
- Computer proficiency with CMMS (Computerized Maintenance Management System), MS Office including Word, Excel, PowerPoint and Outlook
- Excellent communication, presentation, client service and follow up skills
- Strong organizational and project management ability
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Assistant Facilities Manager Resume Examples & Samples
- Enforce Seating Policy and communicate proper use of the space to business units
- Coordinate onsite space audits
- Run new hire and missing/duplicate persons reports for all sites
- Assign seats to new employees according to allocation plans provided by Strategic Planners
- Ensure employee seat locations are accurate
- Ensure furniture is placed as shown on plans, including soft seating, vacant desks, etc
- Travel to sites as needed
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Assistant Facilities Manager Resume Examples & Samples
- Provide project management assistance for the Facilities Manager on large-scale renovation projects in the Sheridan Libraries and Museums systems. Attend progress meetings with the Facilities Manager, acting as liaison between the design/construction team and Sheridan Libraries. Provide project coordination support to the Facilities Manager, as needed
- Work with Johns Hopkins Facilities and Real Estate staff on various renovation and capital maintenance efforts, in coordination with Facilities Manager
- Assist with management of small-scale capital maintenance projects (<$500K) at Evergreen Museum and Library, George Peabody Library, and Homewood Museum, typically in coordination with Johns Hopkins Facilities and Real Estate. Act as point of contact for JHFRE and EML/HM/GPL staff on these limited-scale projects, reporting back to Facilities Manager as needed. Provide bidding, scheduling, and onsite coordination of construction activities as needed
- Coordinate, facilitate, and attend monthly capital maintenance meetings at Evergreen Museum and Library and Homewood Museum. Report back to Facilities Manager, as needed
- Assist in capital maintenance 5-year budget planning, and management of current fiscal year spending. Work with Facilities Manager and Finance Department to develop and maintain the capital maintenance budget
- Work with Facilities Manager to provide operating budget support for Evergreen Museum and Library, Homewood Museum, and Peabody Library
- Assist Facilities Manager with daily management of Eisenhower Library and Brody Learning Commons. Provide security and custodial management support for Facilities Coordinator. Assist with managing and scheduling small-scale space modifications, repairs, and day-to-day building maintenance needs
- Assist with emergency response and crisis management activities for all Sheridan Libraries and Museums buildings
- Ability to complete/manage multiple tasks and projects in a timely fashion
- Ability to work collaboratively as a team member
- Must have in depth knowledge of budget management and project accounting
- Must have excellent time management and organizational skills
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Assistant Facilities Manager New Resume Examples & Samples
- Support the Facilities Manager in promoting a culture of excellent customer service and establishing excellent working relationships with client
- Assist the Facilities Manager in reviewing existing services, specifications, processes, productivity levels and quality control to secure and increase the efficient use of resources
- Support the Facilities Manager in ensuring that pre-determined output specifications and key targets are met for the region & portfolio of buildings
- Compilation of budgetary information to assist in annual budgetary and monthly forecasting processes
- Advising on payroll issues concerning staff within the portfolio of buildings under postholder's responsibility (i.e. include overtime, absence etc)
- Assist in the management of Facilities staff to include: undertaking disciplinary investigations in line with company policy; undertaking initial recruitment interviews for Facilities positions; assist in the motivation and leadership of staff
- Assist in the recruitment and induction of facilities staff within the region's portfolio of buildings
- Ensure that all health and safety legislation and company policy is adhered to, within own level of responsibility (to include: undertaking role of Fire Warden and/or First Aider as required)
- Assist the Facilities Manager in undertaking regular site and service inspection tours and identifying areas on non-adhered to quality standards as appropriate
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Assistant Facilities Manager Resume Examples & Samples
- Develop and maintain effective working relationships acting as the principal contact for building users
- To act as ‘first line’ response dealing with client complaints/queries
- To supervise direct and monitor cleaning staff across a number of sites
- Direct supervise and monitor sub contractors, and maintenance assistants
- Recruit and induct new staff
- Train cleaning staff in the safe working methods (Method Statements/Risk Assessments/COSHH) for correct use of equipment and materials during their daily activities
- Ensure all sites are fully equipped and staffed at all times including during holidays and sickness to meet the cleaning requirement of the contract
- Preparation and management of staff rotas, management of holidays and sickness, complete all relevant paperwork including return to work interviews
- Undertake weekly/monthly compliance monitoring of service delivery in line with the output specification
- Undertake site workplace inspection identifying building fabric and Health & Safety issues and faults, report through to service desk
- Monitor quality, standards and safe working practices of contractors undertaking minor works by a suitably competent person
- Undertake regular Team Briefs
- Ability to monitor Service desk software twice daily
- Maintain Immunisation records and processes for all relevant staff
- Ensure all subcontractors and CIS staff are vetted / supervised on site
- Monitor and reorder consumable goods when appropriate
- Ensure all Company and site specific Health & Safety, Environmental and Quality procedures are maintained
- Monthly meeting with Contract Manager, Engineering Manager and Maintenance Assistants
- Assist in pricing of variations
- Undertake any other reasonable and relevant duties as instructed by the Contract Manager
- Will be required to out of hours on occasion as part of the BCP Team
- Public Sector
- PFI Management
- Cleaning Management
- Team Management
- Managing Hard and Soft Services
- Computer literate in all Microsoft office packages (e.g. Word, Excel, Outlook)
- Experience in multi tasking and working to timeframes
- Has a good understanding of Health & Safety regulations including Risk assessment COSHH, RIDDOR etc
- Experience in Statutory Regulations such as Legionella,
- Excellent communicator with a good Customer Service background
- Car owner with full valid driving licence
- Ability to prioritise workloads and work within tight timescales
- Ability to work individually or as part of a team
- Reliable self motivated and able to work on own initiative
- Able to build and maintain appropriate working relationships at all levels
- Capable of carrying out all tasks
- Full vetting by GMP required and must be maintained
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Assistant Facilities Manager Resume Examples & Samples
- Support facility soft services as needed and directed
- Provide general overall facility management services including continuous
- Monitoring of office/facility
- High School diploma or equivalent, College Degree preferred
- 2+ years relevant work experience, 3+ years preferred
- Advanced experience with MS Office suite, and CMMS databases, Visio, SharePoint
- Solid data analysis and research skills and experience extracting, tracking, and organizing data from various databases for metrics, reports, etc, preferred
- Technical knowledge of building systems, data center, UPS, electrical, mechanical, HVAC, etc, preferred
- SQL and VBA code experience, preferred
- Presentation skills, preferred
- Demonstrated client relationship management skills, preferred
- Strong analytical skills including root cause analysis and solution development, preferred
- Ability to maintain professionalism at all times under stressful situations, preferred
- Regular and predictable attendance in order to support the needs of the business and client
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Assistant Facilities Manager Resume Examples & Samples
- Candidate must possess at least a Bachelor’s/College Degree in Electrical or Mechanical Engineering
- Preferably Assistant Manager / Manager specializing in engineering in a BPO environment
- 3 years or more work experience in Facilities / Building / Property Management
- Customer oriented
- Pro active and positive attitude
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Assistant Facilities Manager Resume Examples & Samples
- Orchestrate the efforts of third-party contractors/vendors and the Facility Manager to engage in operating and maintaining the property. Communicate KPI and SLA requirements to them in a timely way and partner with them to identify service delivery improvements and savings
- Manage third-party contractors/vendors with respect to work order completion. Monitor vendor progress on work order completion and ensure customer sign offs, final costs and PO request are made in a timely manner
- Recommend continuous quality improvement practices
- Demonstrate strong collaboration and teamwork with account wide Real Estate & Facilities team and proactively share and reapply all learning’s, successes and best practices
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Assistant Facilities Manager Resume Examples & Samples
- Work with Facility Manager to oversee the delivery of maintenance and repair services and other various duties
- Assist the FM in meeting or exceeding Site KPIs; Monitor SLAs monthly to identify potential off track areas and plan corrective actions accordingly
- Assist with updating service provider matrix for assigned regions
- Coordinate with Account Team as needed to help source and identify new vendors to provide services on our behalf for the client
- Works w/ subs and contractors and helps assign individuals or groups of individuals as required to complete the work
- Creates and publishes weekly, monthly and quarterly work schedules and makes them available to team members and client representatives
- Bachelor’s Degree or equivalent work experience in Facilities Management
- Knowledge of facilities management, real estate, accounting and building systems, retail industry experience helpful
- Working knowledge of CMMS, relational database, work order management systems a plus Previous experience using Corrigo Facility system a Plus
- Events scheduled after hours may cause work hours to fluctuate for supplier oversight – this will include holidays and weekends
- Strong Organizational and Management Skills
