Truck Dispatcher Job Description
Truck dispatcher
provides recommendations to management pertaining to operations, safety, scope of services, technology, or any other aspect of the job that may contribute to the overall growth and success of the company.
Truck Dispatcher Duties & Responsibilities
To write an effective truck dispatcher job description, begin by listing detailed duties, responsibilities and expectations. We have included truck dispatcher job description templates that you can modify and use.
Sample responsibilities for this position include:
Execution of all transportation related tasks including client estimates, production of bills of lading, scheduling, dispatch of art handlers, and cultivation of client relationships
Assist with packing, crating, condition reports, and assisting customers on warehouse visits
As issues arise, takes appropriate action
Reviews incoming billing and pay inquiries from trucking companies
Proficiently uses various pieces of office equipment such as personal computer, adding machine, photocopier, facsimile machine, as required
Work closely with the Asphalt, Construction and Aggregates
Dispatch trucking personnel and equipment
Develop and complete reports for various departments as needed
Prepare and submit annual compliance reports, compliance with regulatory standards and requirements
Assure compliance with DOT rules related to drivers
Truck Dispatcher Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Truck Dispatcher
Typically a job would require a certain level of education.
Employers hiring for the truck dispatcher job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Primary Degree in Business, Art, Arts, Contemporary Art, Spanish, Education and Training, General Education, Accounting, Administration, English
Skills for Truck Dispatcher
Desired skills for truck dispatcher include:
DOT Rules and Regulations pertaining to AMI Driver requirements
Freight rates and common carriers
Back Haul
California and 11 western states
DAT 360 and Truck Stop International
Database software
Delivery area
Flatbed Trucks
Internet software
Order processing systems
Desired experience for truck dispatcher includes:
Superior communication skills with the ability to effectively communicate with a wide variety of individuals
The ability to manage multiple priorities while adhering to strict deadlines
Previous dispatching experience in the transportation or waste management industries strongly preferred
Experience with DOT regulations and driver logs is preferred
Perform other duties as may be required from supervisor
Communicate with customers, other employees, and drivers
Truck Dispatcher Examples
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Truck Dispatcher Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of truck dispatcher. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for truck dispatcher
- Needs to be familiar with delivery areas and must be able to assist drivers in finding jobsites
- Must learn and understand products, product mixes, and additional charges and their proper applications
- Able and willing to work overtime and varying shifts including early mornings, late afternoons, and Saturdays
- Monitor truck drivers Hours of Service, ensuring compliance with all federal and state laws and regulations
- Provide tracking updates to customer, on time pick up & delivery
- A clear understanding of truck driver and equipment locations at all times, and availability status
- Knowledgeable of pricing and market conditions
- Ensure maximum amount of miles each day / week for assigned drivers, in accordance to all federal and state laws and regulations
- Minimize amount of time drivers spend empty or not running, in accordance to all federal and state laws and regulations
- Data entry, accuracy, to ensure a positive customer experience accurate billing and payment
Qualifications for truck dispatcher
- Ensures that the workplace is kept in a neat, clean, tidy and safe condition
- Provide solutions based, innovative thinking
- Working with the team to achieve company goals and deadlines
- Partner with other Dispatchers and operational team members (all locations) to address all operational issues and/or opportunities
- Provides recommendations to management pertaining to operations, safety, scope of services, technology, or any other aspect of the job that may contribute to the overall growth and success of the company
- Interaction with multiple departments as required
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Truck Dispatcher Job Description
Job Description Example
Our company is searching for experienced candidates for the position of truck dispatcher. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for truck dispatcher
- Some Reporting & Analysis
- Update customer websites as required
- Assist with haul route development
- Monitor electronic logs for DOT compliance
- Work with Management to ensure DOT compliance (paperwork)
- Assist with permitting of oversize loads
- Assist with third party timecards
- Monitor transport, gravel, concrete, and delivery hauling needs
- Help locate and coordinate trucking fleet to meet demand
- Help track and improve costs of hauling
Qualifications for truck dispatcher
- DAT / Internet Truck Stop
- Problem resolution and analytical ability
- Will fill in as a driver when need arises
- Train drivers in safe and efficient operations of different trucks
- Must posses an excellent safety attitude
- Must be a conscientious worker, self-motivated and detailed oriented
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Truck Dispatcher Job Description
Job Description Example
Our growing company is looking to fill the role of truck dispatcher. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for truck dispatcher
- Provide front line customer service phone support – responding to customer requests, offering solutions to meet customer needs
- Work with the Company Supervisor team on the truck lines of business
- Track driver movement
- Provide radio contact and support for the drivers
- Available to relieve evening dispatcher for vacations
- Participate in the monthly safety meeting, and practices safety regulations and requirements
- Informs Yard Manger of accident details
- 10-key by touch and computer typing skills will be used on a daily basis
- Follow and adhere to all SOX Compliance Regulations
- Provide Status Report to Management Team
Qualifications for truck dispatcher
- Be able to work well independently being a team player
- Knowledge of DOT regulations recommended
- Must be comfortable and confident working in a fast-paced, dead-line driven, stressful environment
- Minimum of one year of experience in truck scheduling and dispatching or industry experience
- Upstream or downstream industry experience preferred
- You possess strong communication skills with the ability to collaborate with others in order to achieve the best results and deliver the most value, and capable of working independently to manage your time to meet deadlines
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Truck Dispatcher Job Description
Job Description Example
Our company is searching for experienced candidates for the position of truck dispatcher. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for truck dispatcher
- Taking orders from customers via telephone or email
- Creating a schedule for company drivers or contacting 3rd party haulers to pick up and deliver loads
- Providing reporting on anything that is not a "perfect" delivery such as, late, cross drop, spill, incorrect product or gallons
- Following escalation protocol for appropriate handling of less than "perfect" loads
- Entering orders in load monitoring software (TMW)
- Managing the Sales team and Customer expectations
- Weekday / weekend on call coverage rotation
- This position is a working foreman position
- Schedule and dispatch trucks for vehicle orders as scheduled
- Communicate with customers to verify vehicle ownership documentation and confirm schedule vehicle pick up
Qualifications for truck dispatcher
- You react quickly to problems to resolve them before they advance
- Track Insurance monthly to insure they meet Cargills requirements
- Communicate with haulers if they need to update Insurance
- Setup new haulers as needed per Cargills requirements
- Yearly have livestock haulers complete Cargills animal welfare policy
- Bachelors degree or equivalante work experience in related field
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Truck Dispatcher Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of truck dispatcher. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for truck dispatcher
- Answer incoming calls related to dispatch and customer service
- Process and enter documentation data for incoming vehicle purchases into the Car Buy System
- Interview vehicles sellers for missing equipment that may require deductions
- Prepare and review documentation related to the purchase
- Maintain contact with outside Vendors
- Confirm vehicle inventory information with car buy order
- Communicates the action plan and services to be provided directly to the customer
- Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed
- Ensures all deliveries are properly coordinated by geography, weight limits, and customer need
- Coordinates the loading and departure of delivery trucks to coincide with company standards
Qualifications for truck dispatcher
- 4 years working experience in areas such as Supply Chain, Operations, Production, Cattle, Farming, Logistics, Transportation
- Strong basic computer skills such as Word and Excel
- Ability to work more than 50 hours per week, regular evening and weekend work and on call as needed
- Strong communication skills, verbal and written, by phone and face to face
- Ability to preform well under pressure, establishing priorities to meet deadlines
- Cattle truck dispatching