Public Safety Dispatcher Job Description

Public Safety Dispatcher Job Description

4.5
164 votes for Public Safety Dispatcher
Public safety dispatcher provides agency wide administration and support for computer-aided dispatch (CAD) and records management system (RMS), and other equipment utilized by communications personnel.

Public Safety Dispatcher Duties & Responsibilities

To write an effective public safety dispatcher job description, begin by listing detailed duties, responsibilities and expectations. We have included public safety dispatcher job description templates that you can modify and use.

Sample responsibilities for this position include:

Operates Computer Aided Dispatch system and maintains manual and automated records systems
Operates with a number of public safety computer networks and NCIC/NLETS (National Crime Information Center
Uses multi-channel voice and computer data systems to monitor situations to properly direct and allocate officers and rangers where and when needed
Determines appropriate response in accordance with established procedures and assessment of the situation
Receives calls and complaints regarding service and assistance and refers them to the appropriate unit
Perform general communications center duties such as data entry, quality control, and preparation of statistical and other reports
Ability to perform emergency services dispatch duties for Law Enforcement, Fire, EMS, SAR and Aviation
Ability to maintain confidential files such as case incident, criminal incident, accident reports, medical reports, , radio and telephone logs
Serves as a certified full access NCIC/NLETS and related state systems operator
Maintains system security and complies with all operating procedures that regulate these advanced systems, utilizing the appropriate Originating Agency Identifier (ORI)

Public Safety Dispatcher Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Public Safety Dispatcher

List any licenses or certifications required by the position: CJIS, ACJIS, NCIC, POST, OLETS, APCO, EMD, ACIC, IAED, CTO

Education for Public Safety Dispatcher

Typically a job would require a certain level of education.

Employers hiring for the public safety dispatcher job most commonly would prefer for their future employee to have a relevant degree such as Associate and Collage Degree in Education, Associates, Communications, Public Safety, Criminal Justice, Graduate, Management, Communication, Liberal Arts, Military

Skills for Public Safety Dispatcher

Desired skills for public safety dispatcher include:

Computer
Ability to learn: Computer Aided Dispatch and Records Management System
Computerized access control system
Computerized alarm monitoring systems
Mass Criminal Justice Information System terminal
Technical systems that may be added to the Communications Centers
10-codes
Basic grammar
Computers
Excel and Access

Desired experience for public safety dispatcher includes:

Directs personnel and equipment to emergency, medical law enforcement and fire incidents
Provides a crucial role in police and national park "Interagency Command Center" as they direct officers and rangers to emergency incidents while coordinating and monitoring officer and ranger patrols
Records significant incidents received by telephone
Receives emergency and non-emergency calls for service
Provides precise information as to the locations which may not have street addresses, such as road mile marker, river miles marker, lake cove name
Provides a latitude/longitude or a Universal Transverse Mercator (UTM) location

Public Safety Dispatcher Examples

1

Public Safety Dispatcher Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of public safety dispatcher. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for public safety dispatcher
  • Research information regarding hazardous materials (HAZMAT) to respond to emergency units with information regarding a HAZMAT situation
  • Provide instructions to caller on how to perform Cardiopulmonary Resuscitation (CPR) to provide medical assistance
  • Utilize criminal information database systems such as the Automated Regional Justice Information System (ARJIS) to research criminal record information
  • Receive calls
  • Provide assistance
  • Provide emergency response by dispatching law enforcement, fire, and/or emergency medical services to the public by responding with appropriate personnel and equipment
  • Maintain an accurate status of all emergency response equipment and personnel to assure prompt and accurate response
  • Provide Advanced Emergency Medical Dispatch Life Support care through pre-arrival instructions to callers on a case by case basis
  • Receive and evaluate 911 emergency calls
  • CCTV Monitoring / Review Responsible for the monitoring and review of the campus CCTV system
Qualifications for public safety dispatcher
  • Travel and relocation expenses WILL be reimbursed
  • 24 Hour Operation
  • Pre-employment and random drug testing is required
  • Completion of State Recognized Medical First Responder Course
  • CPI (Crisis Intervention Training) required within 90 days of hire as per department
  • Valid Driver's License in the state of Florida and good driving records required
2

Public Safety Dispatcher Job Description

Job Description Example
Our company is growing rapidly and is hiring for a public safety dispatcher. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for public safety dispatcher
  • Electronic Queries Performs electronic queries for vehicle registration, warrant information, and sex offender registration status as requested
  • Hospital Safe Log Maintain the integrity and safekeeping of the Public Safety Department's safe and safe log
  • Key Control Maintains the integrity of the hospital's secured key system
  • Monitor all CCTV locations and rotate VCR tapes as indicated
  • Radio Communications Responsible for dispatching all calls for service via radio
  • Receive calls for service and dispatches appropriate personnel to respond
  • System Monitoring Monitor and respond to various forms of inbound communications and alarm systems
  • Subject to various shift hours based on departmental operational needs
  • Answering phone calls to the Public Safety business line and emergency line and dispatching officers accordingly
  • Greeting and assisting walk-in customers to the Department of Public Safety
Qualifications for public safety dispatcher
  • Sequoia National Park, CA
  • Camp Pendleton, CA
  • Fort Greely, AK
  • Position is a weather (mission) essential position
  • Position requires certification in CPR within 1 year of hire
  • Requires DoD Telecommunicator I and II certification within 1 year of hire
3

Public Safety Dispatcher Job Description

Job Description Example
Our company is looking to fill the role of public safety dispatcher. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for public safety dispatcher
  • Monitoring the Public Safety video surveillance system
  • Acting as an operator of the university mass notification system, access control system, alarm monitoring software
  • Issuing employee and student ID cards - monitoring and tracking ID card charges, supply inventory, and technical support issues
  • Assisting with information/background checks for special investigators
  • Interfaces with other campus departments regarding parking reservation requests and special event assistance
  • Assisting in the training, supervision, and scheduling of student dispatchers
  • Receiving and logging lost & found items and collaborating with main lost and found coordinator
  • Helping maintain an organized and professional Public Safety office
  • Covering Welcome Center duties as needed (main entrance to campus)
  • Oversees and monitors communication and dispatches activities for multiple campus
Qualifications for public safety dispatcher
  • Boulder City, NV
  • Favorably Adjudicated Background Investigation/Credit Report Prior To Start
  • Must be a U.S. Citizen to apply
  • Requires emergency medical dispatch certification within1 year of hire
  • Requires state HAZMAT Awareness certification within 1 year of hire
  • Position requires certification in CPR within one year of hire
4

Public Safety Dispatcher Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of public safety dispatcher. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for public safety dispatcher
  • Provides flexible, responsive and high quality service to all this includes the students, community, staff, or
  • Documents all pertinent information relating to incidents on campus, personnel matters, on the computerized incident reporting management
  • Follows departmental policies and appropriate laws
  • Actively supports the teaching and learning process
  • Enters security incident data into an automated record management
  • Works actively with other areas of the college to ensure a spirit of college wide collaboration, collegiality, civility, and
  • Provides routine information to the public
  • Prepares and submits electronic work orders to the Facilities Department (when applicable)
  • Attends required
  • Review a daily pass on log for any need to know informatio
Qualifications for public safety dispatcher
  • Position requires DoD Telecommunicator I and II certification w/in 1 year
  • Position requires emergency medical dispatch certification w/in 1 year
  • Testing Designated Position (TDP) and random drug testing
  • ACIC (Arkansas Criminal Informaiton Center) certification
  • Probationary period
  • Must identify a financial institution for direct deposit of net pay
5

Public Safety Dispatcher Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of public safety dispatcher. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for public safety dispatcher
  • Continuously monitors alarms and dispatching systems
  • Dispatches Officers to areas according to needs or in an emergency in accordance with established procedures and/or the orders of the Officer-in-Charge
  • May relay orders of the Officer-in-Charge in accordance with established rules and procedures
  • Informs the Officer-in-Charge of all Public Safety activity taking place during the shift
  • Follows established procedures and/or the orders of the Officer-in-Charge in making outside calls to fire, police
  • Answers telephone and radio calls
  • Makes a daily check of communications equipment as to number, operability and condition, and reports to the Public Safety Director
  • Maintains Security logs, journals and files
  • Assists in orientating and training new dispatchers
  • Operates monitors and controls dispatching communications
Qualifications for public safety dispatcher
  • Point Reyes Station, CA
  • Position is subject to drug testing
  • Experience in the use of an E911 system
  • Must be able to be CPR certified
  • Must successfully pass and maintain CJIS Operator certification within first 30 days of employment
  • Must pass a professionally administered psychological exam, background investigation of personal character and criminal records check including fingerprint supported checks of state and FBI registries

Related Job Descriptions

Resume Builder

Create a Resume in Minutes with Professional Resume Templates