Team Leader Operations Job Description

Team Leader Operations Job Description

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Team leader operations provides support as needed for business applications – Sabre, Galileo, Apollo, Native Galileo, Galileo GTIDs Mapping, Galileo Focal Point, Amadeus, Symphony Express (Power Express), Opus (Power Turbo).

Team Leader Operations Duties & Responsibilities

To write an effective team leader operations job description, begin by listing detailed duties, responsibilities and expectations. We have included team leader operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Persons in this position are responsible for the day-to-day operation of all power plant equipment to maximize plant reliability and efficiency, and for ensuring the plant is operated in compliance with all safety, regulatory and environmental requirements
PROVIDE TIMELY FEEDBACK TO EMPLOYEES ON PERFORMANCE
COMMUNICATE WITH STAFF ON A REGULAR AND CONSISTENT BASIS AS DEFINED
KEEP MANAGEMENT INFORMED OF ER ISSUES & CONCERNS IN A TIMELY MANNER
Providing ongoing training and coaching ensuring high levels of morale and motivation
Build and maintaining relationships with internal and external stakeholders through Client and IP calls and visit
Manage attrition of team members through engagement and development
On-Going flexibility is required
Document data to report on program performance via partner/program dashboards and scorecards
Leverage Travel Counselor booking data to inform servicing and booking system(s) efficiencies

Team Leader Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Team Leader Operations

List any licenses or certifications required by the position: ITIL, CDCS, PMP, GTMC, OSHA, ACAMS, ICD, HAZMAT, DOT, SPC

Education for Team Leader Operations

Typically a job would require a certain level of education.

Employers hiring for the team leader operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Engineering, Education, Business, Technical, Associates, Management, Finance, Science, Accounting, Military

Skills for Team Leader Operations

Desired skills for team leader operations include:

Client’s products and customer needs
American Express Credit/Collections
Windows-based applications
For example MoSes
MG ALFA
Modeling platforms
Strong programming skills
Environmental
General procedures
Metrics

Desired experience for team leader operations includes:

Bachelor's degree preferred Others
Motivated by variable pay and incentivizing through pay for performance
This position operates in a 24/7 environment and we are hiring for various shifts - may have to work first, second or night shift including weekends and holidays
Provide direction and guidance to analysts on account situations with regards to Information Subpoenas Restraining Notice (ISRN), Levies, and/or Court Orders, hold placement and/or release or payout instructions in accordance with local, state, and federal guidelines
Familiarity with legal documents such as information subpoena's, restraining notices, levies, garnishments and court orders preferred
Problem solving within strict time constraints

Team Leader Operations Examples

1

Team Leader Operations Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of team leader operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for team leader operations
  • Team Leaders work a rotating 12 hour shift schedule
  • Persons in this position are responsible to keep the plant manager, departmental managers, team leaders and the control center informed of equipment conditions, which have or could have an impact on plant operations
  • This position provides leadership for plant operations and will be in charge of the plant at night, on week-ends and holidays, with direct coordination of maintenance activities and fuel handling functions during these times
  • Serve as the individual responsible for all aspects of plant operation at all times
  • Responsible for knowing and effecting all emergency plans such as Emergency Action Plan, Oil Spill Response Plan and Hazardous Spill Response Plan and coordinating these team efforts and assuring the safety of all plant personnel
  • Persons in this position will be the primary contact for coordinating daily operations, maintenance, water chemistry, substation, transmission, fleet operations and fuel-handling activities
  • Persons in this position will be responsible for effective performance-management of his/her crew including providing training, setting goals, giving feedback and coaching
  • Monitors all activities handled in association with Supply Chain Management, Ocean and Air Freight Forwarding business
  • Ensures the latest Standard Operating Procedure (SOP) is fully implemented, and that any change to the operation is communicated and included in the SOP/ Internal Operating Procedure (IOP) of respective service providers
  • Executes all file management activities
Qualifications for team leader operations
  • Communicate daily with the team, in particular via performance variance controls
  • The incumbent should be graduate or equivalent with 6 years of post qualification experience
  • Demonstrated Leadership in leading team/s/ initiatives/ Project/s
  • Knowledge/Experience in travel and card industry is required, with Sabre (GDS) knowledge
  • Good Knowledge of T&LS business, Finance processes and systems is desirable
  • Ability to work in a team environment fostering teamwork and driving collective performance
2

Team Leader Operations Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of team leader operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for team leader operations
  • Coordinate and forecast labor planning which may include regular and overtime work schedules
  • May conduct employee disciplinary actions, evaluations and reviews in support of leader
  • Supervise and assist team members with platform operations responsibilities, while still contributing towards individual responsibilities
  • ODeliver a superior customer experience
  • OInspire our people and teams
  • OFinancial and bottom-line focus
  • OCustomer Focus
  • OTeamwork
  • OProblem Solving
  • OChange Management
Qualifications for team leader operations
  • Willing to be hands-on as needed and proactively assume responsibilities for one’s actions
  • Series 99 required within 90 days of start date for US leaders
  • 2 or more years financial services industry or accounting experience, with operations experience strongly preferred
  • Must have a basic understanding of major functions in US and/or CAN brokerage Operations, including books and records, trades, packaged products, and processing of cash, securities and accounts
  • Must have strong collaboration skills and effective problem solving, decision making and critical thinking skills
  • Must have the ability to identify risks and design and implement effective controls to mitigate risks
3

Team Leader Operations Job Description

Job Description Example
Our company is growing rapidly and is looking for a team leader operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for team leader operations
  • Maintain defined quality standards
  • Ensure that direct reports are engaged with the company vision and Agency strategy
  • Operation and management of team budgets
  • HR tasks (performance reviews, training, recruitment, and staffing)
  • Supporting your team in their personal development
  • To ensure effective Inbound & Outbound DC Operations
  • Coordination with other DCs, Production & Quality for smooth operations
  • Ensuring optimal utilization of resources MHE, staff & labor during shift
  • Coordinating with transport team for vehicle availability and plan resources accordingly
  • Coordinate with D&SP for DRP plan and ensue 100% execution of DRP plan
Qualifications for team leader operations
  • Experience as a Plant Control Operator in the operation of a fossil plant is strongly desired
  • FGD (scrubber) operation, SCR experience, and cooling tower experience is preferred
  • Persons in this position should be knowledgeable of company policies and procedures in the areas of safety, operations, compliance, equipment operations, timekeeping, and payroll
  • This person must be knowledgeable of company policies and procedures in the areas of safety, operations, equipment, timekeeping, payroll and other administration along with an understanding of the contractual agreement between the company and the I.B.E.W
  • Persons in this position must have the ability to cooperate with, and motivate personnel in organizing training, evaluating and supervising the work of subordinates interfacing with other departments and supervisors
  • Persons in this position must be able to effectively communicate both orally and in writing
4

Team Leader Operations Job Description

Job Description Example
Our innovative and growing company is hiring for a team leader operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for team leader operations
  • Contributes to the development of effective employee training programs
  • Receiving, logging and processing enquiries from customers for training courses and business consultancy for a specific area as agreed with the Operations Manager
  • Provide leadership and direction to Operations Team Members
  • Ensure that equipment and flow of product is efficient
  • Coordinate across shifts and with other members of management team to review and implement a production plan and address other operation issues as required
  • Address performance or other issues as necessary
  • Promote a safe work place
  • Lead, drive and engage the operations team (in conjunction with the DC Manager) across multiple shifts
  • Facilitate and proactively manage daily production requirements, including customer Sales Orders, Receiving and Despatch Processes etc
  • Manage staffing numbers to meet daily requirements (including proactive management of overtime)
Qualifications for team leader operations
  • Ability to set high expectations and hold people accountable for results
  • Achieve business results through individual contributors in a diverse work environment
  • Ambition and drive to excel together with others
  • 90% English skills (Fluent speaking and accurate written english)
  • At least 1 yr Management Experience
  • Office (primordially Excel) knowledge
5

Team Leader Operations Job Description

Job Description Example
Our company is hiring for a team leader operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for team leader operations
  • Manage customer escalations, liaise with different internal parties to drive resolution while informing management on the risks, issues and progress to date
  • Ability to plan and prioritise own work and other people's
  • Deliver SLA’s and KPI’s in line with contractual terms
  • Monitor and report the performance of the billing analysts, provide feedback, coaching, improvement plans
  • Leadership, guidance and development of Billing Operations team members (8-10 people)
  • Identify areas for continuous process improvement to drive efficiencies
  • Provide daily supervision, technical advice, training and information to team members
  • Develop team performance through guiding, motivating and training each team member to improve performance capabilities while maintaining good customer and employee relations
  • Create an environment in which team members are actively involved in continuous improvement
  • Model and promote effective teamwork skills through interactions with team members and other employees
Qualifications for team leader operations
  • Knowledge of Healthcare Pharmacy Benefits (Medicare Part-D, Medicaid & Commercial lines of business)
  • Pharmacy Tech certified
  • Management and Leadership experience required of 2 + years
  • Clinician or Bachelor's degree or a relevant field (or equivalent years of work experience)
  • Ability to partner with a diverse group of employees and maintain a positive working environment
  • Understanding of Benefit Phases and Limits, Referrals, Prior Authorizations, Appeals and Grievances

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