Team Supervisor Job Description
Team supervisor
provides safe environment and operations by adhering to and enforcing established safety guidelines, policies, procedures and practices.
Team Supervisor Duties & Responsibilities
To write an effective team supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included team supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Supervising, coaching and providing counsel to research specialists
Working directly with Managers to achieve all contact center goals and objectives
Providing call overflow support to the HR contact center (Tier I)
10% Responsible for the performance goals of their team including service levels, abandon rate, call quality and accuracy adherence to all policies and procedures
10% Manages performance (evaluations, corrective action, feedback, coaching, development, ) efficiently and effectively
Perform those supervisory duties which ensure that the work functions of the group are accomplished in a timely and accurate fashion
Set objectives/goals for the group which are consistent the overall performance level of the Distribution Center Shop
Initiate and monitor those operational methods which will ensure that the group meets its objectives
Implement Distribution Center Shop policies and procedures and ensure compliance by each member of the group
Assign and schedule work for each member of the work group
Team Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Team Supervisor
List any licenses or certifications required by the position: CPR, I.V, GTMC, APICS, AHA, BOC, MRPT, II, MRI, ARRT
Education for Team Supervisor
Typically a job would require a certain level of education.
Employers hiring for the team supervisor job most commonly would prefer for their future employee to have a relevant degree such as Associate and High School Degree in Education, Technical, Management, Performance, Communication, Medical, Public Relations, Business, Associates, Engineering
Skills for Team Supervisor
Desired skills for team supervisor include:
Payroll systems
Computer technology and computer operating systems
Common safety hazards and precautions to establish/maintain a safe work environment
Environmental safety and patient confidentiality
Medical chart reporting
Policies and procedures related to infection control
Professional nursing theory
Regulations and practices to give and evaluate patient care
Federal and State regulatory policies and procedures
Mortgage originations
Desired experience for team supervisor includes:
Train, coach and evaluate the performance of each group member in the context of the group’s objectives and the overall objectives of the Distribution Center Shop
Along with the DC Shop Manager, assist with interviewing and developing job specific training, based on past work experience, for new hires coming into the Team Supervisor’s group
Prepare and maintain all operational records and reports relative to the performance of the group
Schedule vacation and other paid time off for the group
Maintain other performance records for each member of the group, such as absenteeism, tardiness, errors and rates of work performance, initiating disciplinary action when necessary
Investigate all incidents of unacceptable behavior and make a written report, to include recommendations for corrective action, for the Team Supervisor’s immediate report
Team Supervisor Examples
1
Team Supervisor Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of team supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for team supervisor
- Maintain a high level of operational knowledge and procedures, and maintain a high level of competency in the use of all equipment assigned to the group’s work area
- Perform actual work with the group members when assigned / required
- Carry out other duties, as assigned or directed
- Supporting the team and management in the smooth and efficient day to day running of the department
- Monitors the quality and adherence to policy of bookings processed
- Takes a hands on approach when required
- Supports the team to deliver excellent customer service with every client transaction
- Assist in the training and development of the team
- Working mornings, evenings, weekend and bank holidays
- On-site and remote project supervision, coordination and reporting
Qualifications for team supervisor
- Complete all planned project initiatives to acceptable standards within given timelines, including follow-up of known issues
- Supervise and develop 15-25 Project Team employee direct reports
- Indirect supervision of 5-10 Retail, 3rd party and contractor employees
- Communication with Field Deployment Manager and Retail store teams during implementation, focusing on problem resolution
- Ensure accurate and timely reporting is provided to all internal and external partners
- Solicit feedback from their Retail stores to further refine and improve the merchandising project process to meet customer needs and project goals
2
Team Supervisor Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of team supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for team supervisor
- Maintaining key metrics around onboarding times and client satisfaction
- Advocating for clients throughout the onboarding process
- Resolving any issues and escalating matters needing additional attention
- Championing project management best practices and methodology
- Creating and maintaining project plans to keep status of implementations in progress
- Various reporting vehicles visible to senior and executive management around forecasting, current queue of work, and up to date statuses
- Managing project managers to performance metrics and coaching for continuous improvement
- Provide oversight to project managers on larger deals and serve as the escalation point to help alleviate any issues that arise
- Collaboration with internal partners aimed at continuous improvement
- Participate in a multitude of business line projects representing the Implementation Department
Qualifications for team supervisor
- Fill in for department head when necessary
- Bring new ideas to light on how to improve processes or client experience
- Minimum 1 year of experience in Continuous Improvement environment
- Communicating employee job expectations by monitoring daily, weekly, and monthly renewal/activation completions
- Investigate all contract renewals that fall outside of the target margins
- Investigate all contract quotations that fall outside of the target increase range
3
Team Supervisor Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of team supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for team supervisor
- Responding to escalated customer questions and concerns
- Monitoring and ensuring all records/reports are completed timely
- Actively lead projects related to the continuous improvement of Planned Maintenance processes and field service initiatives
- Participate in quarterly branch Field Service Meetings, report on PEM sales growth, leads, implementation of new processes
- Tracks expenses and other financial issues through budgetary and other analysis to ensure adherence to branch budgetary parameters
- Travels to suppliers to increase specific or general product knowledge
- Drive lean training and implement a lean toolkit utilizing PDCA
- Participating in the day-to day management of staff such as managing attendance and participation
- Analyse Team performance trends and propose remedial action to resolve issues where required
- Managing the daily workflow to monitor and manage Team performance
Qualifications for team supervisor
- Financial Understanding - Ability to collect, analyze, and interpret data from financial systems, the ability to execute a business case
- Must be available for a minimum of 55 home games
- General computer competency
- Advanced knowledge of SharePoint environments
- Expert knowledge of SharePoint Administration (Preferably SharePoint 2013)
- PowerShell Scripting, .NET, JQuery, Java
4
Team Supervisor Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of team supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for team supervisor
- Develop great partnerships as you regularly provide, seek and incorporate high-quality feedback to drive development for you and your team and to improve your individual and collective impact
- Experience in a merchants environment
- Knowledge of plumbing & heating products
- Lead a team of arbitration specialists – assist in prioritization
- Understand and use the NADA and Registration Text Book and other applicable trade manuals
- Perform customer arbitration transactions in a prompt and courteous manner
- Resolve arbitration differences in a polite and distinct manner, making sure each customer is aware of sale regulations
- Communicates final decisions to the customer and coordinates the post-sale process
- Understand and enforce TradeRev’s arbitration policies and procedures
- Train, develop, supervise new hire and current staff
Qualifications for team supervisor
- Server-side/client-side, OOB and custom SharePoint design and development
- Experience with SharePoint Designer, workflows, and forms
- Experience with SQL Server 2012 R2, Windows Server 2008 R2 and 2012 R2
- Strong knowledge of current Microsoft Office products
- Minimum of 4 years corporate accounting or billing experience is required
- Strong experience in project billing required
5
Team Supervisor Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of team supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for team supervisor
- Supervises and evaluates the performance of the staff assigned to support the computing users and systems
- Ensures Information technology standards, policies and procedures for the Help Desk team are being met
- Manage purchasing for new equipment maintenance renewals for internal IT and external departmental needs?
- Researches and recommends products and/or services related to computing hardware, peripherals, and software for all desktop, laptop, and mobile devices
- Work closely with business stakeholders to review current and potential IT service desk projects
- Documents, tracks, and monitors work orders to ensure accurate and timely resolution
- Manages the RemedyForce service desk software along with its performance and metrics reporting
- Provide clinical supervision for Housing Outreach Specialists
- Assist in selection, training, evaluation and discipline of staff
- Attend a 9.58 designation training to advise staff regarding clinical assessment of clients and the need for hospitalization
Qualifications for team supervisor
- Working knowledge of Microsoft Office software, including Word, Excel, PowerPoint and Outlook
- Must be assertive and able to interact effectively with employees at all levels
- Must be able to proactively and effectively manage time and assigned tasks
- Self-starter, strong initiative & leadership skills
- Possess a working knowledge of computer functions
- A minimum of two years experience interfacing with customers