Starbucks Supervisor Job Description

Starbucks Supervisor Job Description

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Starbucks supervisor provides for the efficient use of resources through the continuous planning, scheduling and expediting of labor and material.

Starbucks Supervisor Duties & Responsibilities

To write an effective starbucks supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included starbucks supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Check-in with the manager on duty at the beginning of each shift (find out issues from previous shift, additional responsibilities)
Safety Briefs and Initiatives
Safety Initiatives
Compliance of Uniform Standards
California Wage & Hour
Oversee the sanitation of work stations including floors, worktables, walls, refrigerators, equipment
Oversees food service unit operations and supervises a staff of employees to ensure guest service and food and drink quality is at an exceptional level, according to Starbucks and University Dining standards
Coordinates specialized menu and promotions
Schedules staff and makes staff assignments daily following strict Starbucks procedures
Ensures that all State and Departmental Health Standards are being followed

Starbucks Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Starbucks Supervisor

List any licenses or certifications required by the position: IL, CA, TIPS, SAFE, SERV

Education for Starbucks Supervisor

Typically a job would require a certain level of education.

Employers hiring for the starbucks supervisor job most commonly would prefer for their future employee to have a relevant degree such as Collage and Associate Degree in Technical, Business, Education, Management, Hospitality Management, General Education, Leadership, Hospitality, Associates, Nutrition

Skills for Starbucks Supervisor

Desired skills for starbucks supervisor include:

Cold beverage
Drip coffee
Espresso bar
Pastry stations
Retail environment
Operating an efficient cost effective program
QA Audit
Labor Scheduling Report
Labor Scheduling Tool
Labor Tracking Tool

Desired experience for starbucks supervisor includes:

Prior barista experience
Must be able to work until the end of the Summer Season, October 9th, 2016
Previous Starbucks or coffee shop experience is needed
English language efficiency and excellence communication skill
Arithmetic computation skills
Must have at least 1 year supervisory experience

Starbucks Supervisor Examples

1

Starbucks Supervisor Job Description

Job Description Example
Our innovative and growing company is looking for a starbucks supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for starbucks supervisor
  • Monitors all areas of the location to ensure customer needs are being met and that employees are responsive to customer requests and expectations
  • Monitors work of staff and assesses when improvement/training is needed
  • Must hold all employees accountable for delivering excellent customer service
  • Responsible for setting up and closing registers following cash handling procedures
  • This position must meet all expectations of Starbucks in order to be successful in this position
  • Train Baristas
  • Uphold Brand Standards
  • Weekly Safety Initiatives
  • Califorinia Wage & Hour Compliance
  • Supervise Starbucks staff and operations
Qualifications for starbucks supervisor
  • Previous coffee experience preferred
  • Must be able to work until the end of the Winter Season, April 23rd, 2017
  • Comply with, coach and model a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors, such as blue or pink
  • Communicate Safety Briefs and Inititatives
  • Ability to pass food handlers, Serv-Safe, and TIPS certifications
  • Must possess previous Department Manager, Asst
2

Starbucks Supervisor Job Description

Job Description Example
Our company is looking for a starbucks supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for starbucks supervisor
  • Communicate Safety Briefs and Initiatives
  • Floors, work areas, equipment, walls, refrigerators, and meat blocks)
  • Assists in the selection and orientation of associates
  • Complies with federal, state, local and health department regulations
  • Weekly Safety Brief Initiatives and Audits
  • Adhere to addtional standards set by the Starbucks brand
  • Adhere to additional standards set by the Starbucks brand
  • Requirment-AST Certified
  • Barista Trainer Certified
  • Assists the department manager in establishing processes, procedures and policies for the Service Desk
Qualifications for starbucks supervisor
  • 75%+ of time is spent traveling including some weekends and holidays
  • 1 year of Starbucks supervisory experience
  • Requires the ability to speak English, read and comprehend instructions in English, short correspondence, and policy documents, converse comfortably with customers in English
  • Retail, cash handling, and customer service experience preferred
  • Must be able to commit to a two week training period
  • Coffee Shop Barista Experience
3

Starbucks Supervisor Job Description

Job Description Example
Our growing company is looking for a starbucks supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for starbucks supervisor
  • Assists with training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
  • Supervises associates
  • Acts with integrity, honesty and knowledge
  • Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
  • Oversee food service unit operations and supervise a staff of employees to ensure guest service and food and drink quality is at an exceptional level, according to Starbucks and NC State Dining standards
  • Coordinate specialized menu and promotions
  • Schedule staff and make staff assignments daily following strict Starbucks procedures
  • Order food and non-food products using the C-Bord food ordering system and Starbucks ordering system
  • Monitor all areas of the location to ensure customer needs are being met and that employees are responsive to customer requests and expectations
  • Monitor work of staff and assess when improvement/training is needed
Qualifications for starbucks supervisor
  • Two to three years of supervisory experience in a fast-paced retail setting
  • One to two years Cashier experience in fast-paced retail setting
  • 4+ years of food service/customer service experience
  • Serve Safe Food & Beverage Certification
  • Ideal applicant should have strong organizational skills, be a team player and a dynamic leader
  • One (1) year of customer service experience in a retail or restaurant environment
4

Starbucks Supervisor Job Description

Job Description Example
Our growing company is hiring for a starbucks supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for starbucks supervisor
  • Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
  • Ensures proper presentation, portion control and maintenance of proper serving temperatures
  • Maintains sanitation and orderliness of all equipment, supplies and utensils
  • Greets customers courteously and interacts in a manner to ensure customer satisfaction
  • Ensures all display foods are merchandised attractively per standards
  • Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards
  • Delivers legendary Eldorado Isle guest service to all guests by acting with a guest comes first attitude and connecting with the guest
  • Maintains a calm demeanor during periods of high volume or unusual events to keep operating to standard and to set a positive example for other team members
  • Ensures bank is counted and balanced
  • Anticipates customer and store needs by constantly evaluating environment and customer for cues
Qualifications for starbucks supervisor
  • An Associates or Bachelors degree in business or hospitality management is a plus
  • Open, flexible availability including evenings, weekends and holidays
  • High School diploma or GED/equivalent and three (3) years of experience in Retail or Food and Beverage (front of house), including at least one (1) year of customer service experience and supervisory or lead experience
  • Knowledge of current trends in Coffee industry
  • 2-3 years barista experience preferred
  • Must hold a valid Maricopa County Food Handlers and Alchol Certification Awareness
5

Starbucks Supervisor Job Description

Job Description Example
Our company is hiring for a starbucks supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for starbucks supervisor
  • Practices are followed by shift team
  • Delivers legendary Sips guest service to all guests by acting with a guest comes first attitude and connecting with the guest
  • Maintains a calm demeanor during periods of high volume or unusual events to keep Sips operating to standard and to set a positive example for other team members
  • Ensures the highest possible standards of guest service and employee relations are maintained and carried out in a fair and equitable manner
  • Assists Buffet manager with scheduling of employees and ensuring correct staffing levels and adjustment are made in accordance with guests needs
  • Monitors job performance of employees and provides feedback to aid the employee in developing and enhancing skills
  • Responsible for listening to, evaluating and handling guest complaints in a way that satisfies the guest
  • Uses the Prepare >Lead >Transition pattern on each shift
  • Uses information from updates, Daily Plan and Store Walk to prioritize activities on shift
  • Uses their resources to determine positions, routines and the plan for breaks
Qualifications for starbucks supervisor
  • Past customer service experience in a retail or restaurant environment
  • Strong leadership profile and must possess excellent customer service skills
  • Experience working on Retail, CPG or Performance driven brands a plus
  • Must be available to work a flexible schedule, including early mornings
  • 12.50/h + tip
  • Must have a sense of urgency and ability to meet strict deadlines

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