Receptionist / Admin Job Description

Receptionist / Admin Job Description

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Receptionist / admin provides support to conference rooms such as ensuring rooms are appropriately outfitted, managing schedule conflicts, ensuring A/V equipment is functioning properly.

Receptionist / Admin Duties & Responsibilities

To write an effective receptionist / admin job description, begin by listing detailed duties, responsibilities and expectations. We have included receptionist / admin job description templates that you can modify and use.

Sample responsibilities for this position include:

Overseeing the front desk & office management
Operating the telephone switchboard to answer and forward calls, answering queries
Providing information about the establishment, taking messages, and scheduling appointments
To greet incoming clients and to maintain the reception area, providing general administrative support to the office
Liaise with senior level management across the region to arrange conferences
Any ad hoc projects that arise
Answer all calls to the reception area
Greet visitors in a courteous and professional manner
First point of contact for facility related requests from employees, , service providers
Management and support of facilities, purchasing of office supplies, and equipment

Receptionist / Admin Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Receptionist / Admin

List any licenses or certifications required by the position: EE, CPR, HR

Education for Receptionist / Admin

Typically a job would require a certain level of education.

Employers hiring for the receptionist / admin job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Education, Business, General Education, Management, Associates, Administration, Administrative Assistant, Business/Administration, Human Resources, Office Management

Skills for Receptionist / Admin

Desired skills for receptionist / admin include:

CCS billing
CHAMPUS-TRICARE
CMS
CPT
Commercial insurance/contracts
Fee schedule principles
GHPP
HCPCS
HMO
ICD-9

Desired experience for receptionist / admin includes:

Provide administrative support to managing director and directors including preparing expenses reports, filing
First point of contact for visitors to the office
Maintain supply inventory by checking stock to determine inventory level
Provide reception services such as greet/direct employees and visitors, issue access badges, answer general inquiries, receive deliveries
Order and stock office supplies and break room supplies
Execute a wide range of facilities management duties such as coordinating repairs, cleaning, mail delivery, asset management, facility vendor management

Receptionist / Admin Examples

1

Receptionist / Admin Job Description

Job Description Example
Our company is growing rapidly and is looking for a receptionist / admin. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for receptionist / admin
  • Meet and greet customers in a professional manner
  • Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
  • Provide basic information to callers who have general inquires
  • Assist with filing duties and other administrative tasks as needed
  • Prepare sales and service gas tickets for the Accounting Department
  • Serve as a backup to the Sales Department Cashier
  • Assist the General Manager with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Answer, screen and transfer inbound phone
  • Greet visitors/customers and handle inquiries
Qualifications for receptionist / admin
  • Able to have a high level of accuracy and detail
  • Open/sort/distribute mail
  • Assist with FedEx, UPS, USPS
  • Associate's Degree (minimal) is required
  • Provide limited administrative support to members of the executive team to include but not limited to, coordinating meetings
  • Two (2) years experience as a secretary or administrative assistant
2

Receptionist / Admin Job Description

Job Description Example
Our innovative and growing company is hiring for a receptionist / admin. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for receptionist / admin
  • Works in the reception area, accepts incoming calls on behalf of the supported group and has the ability to respond to general questions and inquiries
  • Responding to applications for open positions
  • Keeping all HR information confidential
  • Setting up interviews with hiring managers
  • Filing of HR documents
  • Answers phones and HR questions from employees
  • Support Management Security Accountabilities and Responsibilities
  • Execute all security measures for the facilities relating to Visitors
  • Good Manufacturing Process are being Followed
  • Coordinating and Arrange meals for onsite meetings
Qualifications for receptionist / admin
  • Ability to handle moderate assignments under general supervision
  • Excellent oral and written communications skills and organizational skills
  • Ability to be punctual for work and meetings
  • Ability to understand and follow posted work rules and procedures
  • Ability to use personal computers and associated software applications
  • 3 years college major in English or related field
3

Receptionist / Admin Job Description

Job Description Example
Our growing company is hiring for a receptionist / admin. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for receptionist / admin
  • Receive and process inbound and out bound mail and packages
  • Maintain Communication Boards throughout the facility
  • Provide assistance to members in person and on the phone – balance information, telephone transfers
  • Maintain supply of Brookhollow cards (birthday, sympathy, congratulations, get well, ) for commercial team to use
  • Empty blue bag after daily courier run
  • Greet visitors in person and/or on the phone
  • Greet persons entering establishment, determine nature and purpose of visit, monitoring sign-in log, and direct or escort them to specific destinations
  • Sort mai
  • Attending to internal external customers in a timely and professionally manner
  • Incoming calls -Directs all incoming calls to corresponding department or employee
Qualifications for receptionist / admin
  • Hospitable and Friendly
  • Patient and Efficient, detailed oriented
  • Must have a minimum of one to two (1-2) years answering a multi-line phone system, administrative support, or related experience preferably in a customer service or financial services environment
  • Must have experience working with a multi-line phone system and other basis office equipment
  • Must be able to type 35 wpm accurately and have a basic knowledge of computers
  • Bilingual in Spanish perfered
4

Receptionist / Admin Job Description

Job Description Example
Our innovative and growing company is hiring for a receptionist / admin. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for receptionist / admin
  • Yosemite Conference room -Stocks supplies and refrigerator
  • Reports & Lists -Distributes new hire, transfer & term lists
  • Other Duties - Offers clerical assistance to Ontario Activity Committee, Employee Committee and other Departments as needed and / or requested
  • Collects and distributes messages and assists with mail distribution shipping
  • Coordinate all internal communication (phones, PA System, two-way radios)
  • Monitor alarm systems (burglar alarm, fire alarm, panic alarms, ) and dispatches Safety & Security and/or
  • Emergency Medical Services (EMS) as needed
  • Coordinate emergency response procedures including evacuations
  • Maintain checklists, logs, and filing systems
  • Process inbound/outbound mail
Qualifications for receptionist / admin
  • Must be able to sit for long periods of time while operating the phone system and related activities
  • Present a positive attitude and professional appearance
  • Proficiency with the Microsoft Office Suite to include Outlook, PowerPoint, Excel, Word
  • Ability to key 55 wpm
  • Ability to be flexible and work as a team member
  • Previous administrative experience preferred or Associate degree preferred
5

Receptionist / Admin Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of receptionist / admin. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for receptionist / admin
  • Correspondence and administrative support
  • Maintain postage machine, refill postage, order and maintain additional supplies
  • Overall management of the reception area and meeting rooms, ensuring these areas are impeccable at all times and booked meetings run to schedule
  • Politely greet guests and visitors coming into the office
  • Answer multiple telephone lines and properly answer, transfer, or take messages in a professional and pleasant manner
  • Answer inquiries and provide clear and concise information such as company address, directions to the company location, company website, business leader contacts, and other related business information
  • Organize and prioritize large volumes of informational data and creates / delivers meaningful reports with proper historical tracking through completion
  • Manage mail and courier services, including the proper handling, sorting, and distribution of mail and courier packages
  • Maintain and update the company directory and desk/name plan and allocation reports for the Fort Lauderdale office
  • Control, monitor, and maintain secured access into office workspaces
Qualifications for receptionist / admin
  • Basic math skills including ability to calculate figures such as discounts, interest, commissions
  • Minimum 2 years of experience required as an administrative assistant/ receptionist
  • Proficiency in MS Office (Excel and Word are required)
  • Flexible attitude towards shared duties
  • Business administration diploma (preferable)
  • Ability to write general correspondence

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