Bilingual Receptionist Job Description

Bilingual Receptionist Job Description

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Bilingual receptionist provides support to administrative staff when needed, by filing or typing/word processing: in Microsoft Office, Windows, or compatible software based on location.

Bilingual Receptionist Duties & Responsibilities

To write an effective bilingual receptionist job description, begin by listing detailed duties, responsibilities and expectations. We have included bilingual receptionist job description templates that you can modify and use.

Sample responsibilities for this position include:

Supervise the functions of receptionists, appointment clerks, and switchboard operators on a daily basis
Monitor daily insurance verifications for following day appointments
Ensure rescheduling of appointment for no-shows and cancellations
Ensure patients are reminded of following day appointments
Ensure patients are notified of physicians’ cancellations and schedule changes
Assists Administrator with the monthly physician productivity report
Ensure appropriate coordination of transportation services for scheduled patients
Prepare payroll for assigned employees
Conduct annual performance evaluations for assigned employees and provide to Administrator
Address patients’ problems/concerns as they may arise

Bilingual Receptionist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Bilingual Receptionist

List any licenses or certifications required by the position: CPR, CPI, MA

Education for Bilingual Receptionist

Typically a job would require a certain level of education.

Employers hiring for the bilingual receptionist job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Associates, Education, General Education, Healthcare, Medical, Patient Care, Faculty, Health Professions Education, Medicine, Science

Skills for Bilingual Receptionist

Desired skills for bilingual receptionist include:

Excel and Outlook
Hardware
Microsoft Word
Basic office equipment
Copiers and fax machines
Human Resources practices
Microsoft Office Suite
Microsoft Word and Excel
Previous HR experience
Telephone systems

Desired experience for bilingual receptionist includes:

Experience in a reception or customer facing role
Experience in a Medical Reception role or in a patient facing/medical office role
Orientation & training CAC Medical Centers Policies and Procedures on the job training
Ability to handle fast-pace environment
Perform duties of absent employees when situations require
Minimum of 1 year of professional experience in a customer facing role (non- patient or non- medical acceptable)

Bilingual Receptionist Examples

1

Bilingual Receptionist Job Description

Job Description Example
Our company is growing rapidly and is hiring for a bilingual receptionist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for bilingual receptionist
  • Send letter to patients with whom we cannot communicate to give appointments
  • Make sure orders are printed for each evaluation for BIM
  • Confirm all doctors and resources appointments for the following day
  • Arrive all incoming patients for all doctors in the system
  • Schedule appointments from daily referral list doctors and therapy
  • Schedule follow-up appointments for all patients
  • Schedule appointments for labs or X-rays per doctor's orders
  • Answer all phone calls
  • Reschedule all "no shows"
  • Cover reception and be responsible for area during break time
Qualifications for bilingual receptionist
  • Receptionist experience (patient of customer/client facing)
  • 1 year or more of answering multi-line phones experience -front desk/patient or customer facing (non- medical acceptable)
  • Experience Scheduling/Confirming appointments
  • Experience verifying benefits eligibility
  • 2 years Minimum experience Customer Facing Environment
  • Answer member's questions at front desk
2

Bilingual Receptionist Job Description

Job Description Example
Our growing company is looking for a bilingual receptionist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for bilingual receptionist
  • Schedule fitness program appointments
  • Call patients who "no show" more than three times to find out why they are not attending therapy
  • Scheduling clients how they would like to be scheduled
  • Handling client exits by assuring all current and future needs are met
  • Responsible for answering all incoming calls, inquiries and greeting visitors to the department
  • Uses several different computer programs to enter department data, recordkeeping, and generate reports
  • Maintains a clean environment in the desk and office area
  • Demonstrates Customer Service, Role Proficiency, Teamwork, Resource Management, Flexibility, Quality Initiatives and Leadership, and Personal Accountability as defined by the organization, department and unit
  • Manages information appropriate to role by providing timely and appropriate input by using and transmitting information in print, verbal, and document forms appropriate to job tasks
  • Assists with the hiring of department personnel including setting up interviews, pre-hire assessments, drug, and background checks
Qualifications for bilingual receptionist
  • Okcjob2017@gmail.com
  • Processes all benefit and HR paperwork for new hires and establishes employment files
  • Processes department time cards and payroll reports and submits within established deadlines
  • Provides information, assistance, and introductions to new staff
  • Maintains all department personnel records including training records, personnel files, required regulatory documents and general information as established by the facility and department
  • Treats all patient, employee and staff information as confidential
3

Bilingual Receptionist Job Description

Job Description Example
Our innovative and growing company is hiring for a bilingual receptionist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for bilingual receptionist
  • Attends all required in-services designated by the facility and or department
  • Understands and exemplifies the philosophies and values of ABM Healthcare Support Services
  • Ability to type in a word processing environment at 50 words per minute
  • Enjoys working in a team environment interacting with a variety of departments
  • Possesses excellent communication and interpersonal skills treating others with respect
  • Able to work independently, establishes priorities and makes decisions without close supervision
  • Annual age-specific competencies
  • Mandatory Hospital Education
  • TB, Immunization, and Employee Health Requirements
  • Department specific education and skill sets
Qualifications for bilingual receptionist
  • Associate degree or advanced business training is preferred
  • Two years of proven success in an Administrative Assistant role or related business role
  • Ability to use a personal computer in a Windows environment
  • Knowledge of general business software programs
  • Strong verbal and written communication is a must
  • Represents JSA in a professional manner, following all JSA policies and procedures
4

Bilingual Receptionist Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of bilingual receptionist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for bilingual receptionist
  • Schedules patient appointments that include Primary Care Physician, ancillary services, labs, Specialists, and other
  • Assists immigration judge in court hearings with administrative duties, , distribute
  • Manages the company’s lobby area
  • Ensures completion of paperwork, sign-in and security procedures
  • Answers and directs incoming calls from the main phone number
  • Handles special administrative projects, overflow work from department and executive assistants
  • Patient reminder calls
  • Attentive to Dr
  • Booking/confirming/rescheduling appointments
  • The Receptionist will create PowerPoint presentations for company meetings
Qualifications for bilingual receptionist
  • Must be able to display excellent telephone skill/switchboard etiquette
  • Secretarial experience recommended
  • Minimum 2 years of Reception, Administrative, Customer Service experience
  • Supporting multiple people preferably in the commercial real estate, media industries and corporate environments, preferred
  • Bilingual English/Spanish (Fully fluent levels in both- Must be able to speak, read, and write in both languages without limitations or assistance)
  • Must be able to work 1pm-10pm on occasion
5

Bilingual Receptionist Job Description

Job Description Example
Our company is hiring for a bilingual receptionist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for bilingual receptionist
  • The Receptionist will perform additional project work, as needed
  • Catalog, review, and distribute incoming mail
  • Manage various office files and provide general office filing support
  • Assist program staff with daily operations
  • Answer, screen and direct phone calls, and perform receptionist function
  • Perform typing and general office duties
  • Log client referrals onto referral spreadsheet
  • Collect data and input into database
  • Maintain office equipment inventory
  • Greets visitors conducting business with the company and directs them to the appropriate location following established security procedures
Qualifications for bilingual receptionist
  • Necessary computer skills/ programs (EMS, excel, word and outlook)
  • A deep belief in the mission of KIPP New Jersey and a desire to be a part of a founding team to live out our mission
  • A team player who is friendly and wants to have fun every day!
  • Love for kids and a desire to build strong relationships with them and their families
  • Open to feedback and flexible in new and changing situations
  • Bilingual English and Spanish ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

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