Project Support Analyst Job Description

Project Support Analyst Job Description

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Project support analyst provides tools expertise and support to Engineering: MS Office Apps, requirements capture tools, configuration management tools, software bug tracking & software release.

Project Support Analyst Duties & Responsibilities

To write an effective project support analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included project support analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

As Liquidity Measurement & Reporting Analyst – Project Co-ordination Support you will be responsible for co-ordination of delivery of various liquidity projects
As VBA support analyst you will be responsible for assistance in design, implementation and documentation of process improvements (involves tactical solutions End User Computing (EUC)s - macros, advanced formulas) based off regular review of existing process flows
Represent Liquidity Measurement & Reporting (LMR) Poland in IT related projects such as system re-platform or data sourcing and ensure proper information flow between IT, Change and Liquidity teams
Be focal point for Treasury IT with respect to UAT testing
Acting as EUC administrator, assists users with production issues and ensures EUCs are properly documented
Drives the adoption of key engineering practices like Continuous Integration, Test Driven Development, to improve quality and reliability of team's deliverables
20% - Provide ideas and solutions to improve processes
Business - Strong ability to build, manages, and fosters relationships in the business
Skills - MS Office Professional proficiency, quick learner for other business applications
Support General Counsel systems primarily in the area of activity management

Project Support Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Project Support Analyst

List any licenses or certifications required by the position: PMP, SAP, MS, VIE, DDS, DDR, SSCP, CE, GSEC, II

Education for Project Support Analyst

Typically a job would require a certain level of education.

Employers hiring for the project support analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Education, Finance, Computer Science, Business/Administration, Accounting, Technical, Engineering, Information Technology, Project Management

Skills for Project Support Analyst

Desired skills for project support analyst include:

Budgeting
Construction and maintenance practices and procedures
Agile methodologies and principles
FERC process strongly
Quality assurance processes
Project management tools and techniques
Business analysis tools for ex: MS Visio MS Excel
Business operations and systems/business requirements processes
Database software packages
FERC permitting process

Desired experience for project support analyst includes:

Interact with stakeholders (business management, project owners, project managers, system owners, [power-]users) in the regions Switzerland, EMEA, Americas and APAC
Providing excellent customer service & support to all the stakeholders queries, especially user-specific system handling questions
Interact closely with the IT Support organization and vendors for resolution of IT issues and incidents
Providing accurate and reliable management and business information (ad-hoc and standard reports) according to internal guidelines, standards and within given timeframes
Create and maintain clear and consistent process flow documentation and user manuals
Support small projects/initiatives in the role as PMO (Project Management Office) or Junior Project Manager

Project Support Analyst Examples

1

Project Support Analyst Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of project support analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for project support analyst
  • Provide technical set-up when new products are released or existing products are enhanced
  • Participate in Projects & Initiatives as part of the FRRA Strategic Initiatives
  • Liaise with teams to understand requirements from an end user perspective (for various regulatory reporting schedules)
  • Designing testing approach and draft test cases for different process owners
  • Perform UAT, flag defects/deficiencies
  • Assess issues from development cycle rolling into UAT and track for closure
  • Closely work with technology and other support groups to resolve open issues/defects
  • Facilitate status update calls with key stakeholders
  • Administer the Interaction Center application that is used for logging of customer interactions for KPS Sales Admin, Service Technicians, and Customer Communications
  • Ensure project team delivers support requirements
Qualifications for project support analyst
  • Knowledge of US Regulatory and SEC reporting requirements preferred
  • Adherence to deadlines by managing key project deliverables as part of the project plan
  • Knowledge of MS Access / Databases preferred
  • Willingness to work in UK shift & extended UK shift Timings
  • Solid understanding of the Project Management Life Cycle (PMLC) and how it integrates with the Software Development Life Cycle (SDLC) is an asset
  • Knowledge of project management principles, practices, techniques, and tools is a definite asset
2

Project Support Analyst Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of project support analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for project support analyst
  • Create Dashboards that provides at-a-glance project management and business operations information and metrics
  • Support multiple Project Manager in planning and executing projects or business initiatives
  • Distribute agenda’s and develop presentation decks for project status meetings
  • Develop and maintain current and future state operating models
  • Document policies and procedures for supported tools
  • Developing and distribute client and/or internal communications
  • Research and define business requirements
  • Coordinating or participating in various test campaigns for multiple projects
  • Complete BAU or Adhoc requests as needed
  • Review bi-weekly and monthly financial and labor reports for discrepancies and perform analysis on Under- and Over-runs on labor charges vs
Qualifications for project support analyst
  • Good leadership skills, with the ability to lead and facilitate meetings, manage stakeholder expectations
  • The ability to understand and learn the dynamics of relationships in an organization
  • Adaptable to a variety of situations, individuals or groups
  • Certified Associate in Project Management (CAPM) Certification by the Project Management Institute (PMI) is an asset
  • Experience in the Financial Services and/or Technology sectors is an asset
  • 1-3 years of relevant project management experience/exposure
3

Project Support Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a project support analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for project support analyst
  • With guidance from the senior project manager, analyst will help to design and produce comprehensive analytical reports and dashboards for senior leaders of the organization
  • Collaborates with BWPO and BW/F clinical and administrative leaders to generate specifications needed for ad hoc analyses and other reporting needs
  • Participates in meetings to review and discuss analytic methodologies, results, and improvement opportunities
  • Develops and implements data collection strategies that optimize data presentation, statistical efficiency, and data quality
  • Investigates and proposes solutions for validating and integrating data from different sources including, but not limited to, the information systems at the hospital and department levels, billing and claims data
  • Executes validation processes for new or updated POLR reports
  • Project management responsibilities include the development and documentation of project plans, tracking, timelines, and progress reports
  • Ability to assist in the management of the BWPO Intranet including posting weekly updates, new content and redesign as necessary
  • Perform actuals analysis, variance analysis, and track spend against approved budgets
  • Maintain data in various tools (Planview, Hyperion Essbase)
Qualifications for project support analyst
  • Comprehensive knowledge of Excel, Access, Project and SharePoint
  • Working knowledge of Lean Six Sigma methodologies
  • Drive transition between the project and the support teams to ensure support readiness
  • Strong interpersonal skills, ability to work independently, in a team setting
  • Knowledge on financial products, Rates, FX, Bond
  • The ability to rapidly grasp a range of issues
4

Project Support Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a project support analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for project support analyst
  • Monitor training of external resources to ensure corporate compliance
  • Assist in monitoring project work orders for proper and timely development, statusing, and closeout
  • Generate Purchase Orders for sub-vendors on individual projects on a high volume basis
  • Organize and file vendor Purchase Orders and invoices for prompt payment
  • Organize and file customer invoices, debit memos and credit memos
  • Create and maintain billing/invoice registers
  • Monitor and expedite vendor invoices to enable faster invoicing to our customers
  • Assist in maintaining project folders
  • Support other Project Analysts in their duties and responsibilities
  • Provide project support including but not limited to
Qualifications for project support analyst
  • A problem solver, able to analyse information and suggest practical solutions
  • Actively seeks to understand internal client business drivers
  • Is able to challenge sensitively and influence others’ thinking
  • Encourages a culture of innovation and new ideas
  • An effective organiser, with an orderly approach and attention to detail
  • Is able to actively promote change
5

Project Support Analyst Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of project support analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for project support analyst
  • Project and enhancement release management to ensure alignment with the larger departmental planning and direction
  • IT service management and controls, follow-up on change control matters, incident and problem resolution, obsolescence, capacity planning, security patches
  • Identification and proposal of improvement initiatives
  • Project must follow a strict timeline and any deviation must be handled promptly
  • Analyze, manage and revise essential sourcing data to identify problems and work with appropriate stakeholders to come to a resolution
  • Monitor supplier and commodity financial performance to Sourcing productivity targets – acts as internal knowledge resource
  • Build, develop, and maintain data models to forecast cost productivity performance using raw material trends and identified cost reduction projects
  • Analyze cost structures to identify main drivers and opportunities to reduce material costs
  • Monitor raw material prices for relevant commodities and report monthly
  • Maintain supplier scorecard metrics for Quality, Delivery, and Cost
Qualifications for project support analyst
  • Can identify wider team working opportunities
  • Promotes an open and supportive culture
  • Values the ideas and opinions of others
  • Can apply good risk and issue management
  • Experience of the core Microsoft Office packages is essential
  • Previous project management and/or process improvement experience preferable but not required

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