Program Technical Manager Job Description

Program Technical Manager Job Description

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Program technical manager provides guidance on program management processes, best practices, methodologies and tools leveraged within the program and project teams.

Program Technical Manager Duties & Responsibilities

To write an effective program technical manager job description, begin by listing detailed duties, responsibilities and expectations. We have included program technical manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Support the global team and business system manager with communicating the tools roadmap to the EMEA Operations, Sales, and Sales support teams
Facilitate full user acceptance testing of new functionalities when required
Serve as the primary point of contact for EMEA Operations regarding new tool enhancements and requirements/capability mapping outside of Salesforce
Works with RBC stakeholders to execute rollout activities on time (e.g., trainers, support desk, IT teams )
Partner with Client Run Team as needed to support operational configuration management practices
Produce and analyze Portfolio/Program/Project Level Reporting to ensure projects progress against key criteria such as cost, schedule, risks, issues and benefits is accurately reflected
Complete quality assurance review checks to monitor the quality of project reporting and deliverables to drive improvements across the portfolio
Supports tough people decisions to ensure people performance is aligned with organization imperatives and needs
Monitor performance to optimize schedules, budgets, and technical excellence to deliver against project goals
Proven ability to work collaboratively with clients, maintain positive relationships, and to continually improve services provided to the client

Program Technical Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Program Technical Manager

List any licenses or certifications required by the position: PMP, CCNA, MCSA, SCRUM, CAPM, CTS, PGMP, ITIL

Education for Program Technical Manager

Typically a job would require a certain level of education.

Employers hiring for the program technical manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Technical, Engineering, Project Management, Management, Business, Computer Engineering, Technology, Electrical Engineering, Education

Skills for Program Technical Manager

Desired skills for program technical manager include:

DARPA programs is highly desirable
Application development methodologies
Information Systems strategic planning and implementation
MS Office Suite ® and MS Project and other related project management applications
Managing application maintenance and development
Portfolio management
Project management methodologies
System Development Life Cycle methodologies and best practices
Testing methodologies
Build processes

Desired experience for program technical manager includes:

A fundamental understanding of web technologies and trends
Knowledge of and leadership using Agile methodologies
Demonstrable enthusiasm, energy, and resilience for delivering successful digital products
Knowledge of principles and methods for HW and SW program management
Approximately 3+ years work experience in project or program management in the enterprise software technology industry
Solid planning, time management and follow through skills

Program Technical Manager Examples

1

Program Technical Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of program technical manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for program technical manager
  • Answer and support Sales with questions to add detail to tool-related requirements outside of Salesforce
  • Accept or reject developed user stories at the end of the sprint (or during the sprint)
  • Collaborate with other product owners who are supporting different platforms, including Salesforce
  • Maintain tools and work with specified vendors/IT teams for additional features or requirements
  • Document detailed changes and communicate to impacted teams
  • Provide continual guidance and training to all impacted teams, including Sales in conjunction with the sales training specialist
  • Evaluate existing business systems to identify gaps and opportunities for improvement
  • Successfully manage and coordinate complex, multiphased programs by guiding cross-functional teams to define, scope, plan, and deliver high-quality software
  • Act as the single point of contact for all program activities, schedule, and status
  • Coordinate with cross-functional teams to facilitate product releases and report project status
Qualifications for program technical manager
  • Project and program manage our technical initiatives across the company
  • Effectively communicate and coordinate project status and roadmap and align all stakeholders
  • Lead day to day execution of programs while working with teams comprising of highly accomplished engineering, UX, product and QA leads
  • At least 5-7 years experience in product management, ideally also in technical program management
  • Familiar with QA, Support and Development methodologies
  • Advantage - Quality related analytics ability
2

Program Technical Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a program technical manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for program technical manager
  • Capture requirements from stakeholders across the organization, that include appropriate technical detail, and business goals
  • Create user stories and use cases that include appropriate level of technical requirements and address the appropriate needs of the stakeholder(s)
  • Communicate effectively with stakeholders and tech teams to support the ongoing partnership between teams and understand how the products are used in the organization
  • Collaborate with Development Managers and Product Managers to deliver solutions
  • Contribute to design discussions and challenge technology assumptions when and where required
  • Critically, one needs to be able to effectively handle ambiguity while working to diminish that ambiguity for your teams and the stakeholders
  • Will be the primary process owner for ensuring material compliance to a variety of requirements including, but not limited to, RoHS, REACH, WEEE, Packaging Directive and Battery Directive
  • Stay current with applicable standards, skills and trends in regulatory compliance and take a proactive position to prevent compliance issues by collaborating with design teams
  • Updates job knowledge by tracking and understanding emerging compliance engineering practices, standards
  • Creates trusted relationships with leaders across the business to maintain support for materials compliance
Qualifications for program technical manager
  • Advantage - Knowledge in hardware design
  • Eight (8 ) or more years of client and product focused enterprise program/project mgmt
  • Project governance certification (PMP, PRINCE2, Agile, ) required
  • Experience working with embedded consumer products a plus
  • BS/MS Engineering or Computer Science preferred
  • Work across Business and IT engineering teams to ensure delivery approach, backlog management and or scenarios are standardized and consistently managed across the portfolio
3

Program Technical Manager Job Description

Job Description Example
Our company is looking for a program technical manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for program technical manager
  • Work closely with business stakeholders to determine their requirements, and then convert them into technical specifications and solutions
  • Coordinate activities and resource scheduling across multiple teams
  • Manage small to medium technical projects with minimal supervision
  • Perform key team roles in an Agile software development environment (Scrum Master, Product Manager)
  • Participate in the design and implementation of novel technical solutions
  • Write documentation and test plans
  • Provide 2nd or 3rd level support on internal or vendor systems
  • Collaborate on technology roadmap for infrastructure projects
  • Demonstrate extraordinary people skills, customer obsession and attention to detail
  • Manage large-scale technical projects with multiple stakeholders, dependencies, and limited resources
Qualifications for program technical manager
  • The candidate should also be an effective communicator capable of independently driving issues to resolution and communicating insights to both technical and non-technical audiences
  • 4+ years of experience in managing cross-functional projects with SFDC as the major technology
  • Create and manage program plan across multi-year, cross- technology projects
  • Create program health metrics and monitor project health
  • Work in a cross-vendor, cross-cultural environment to drive program & project decisions
  • Issue Management - Maintain a cross-functional, cross-organizational project issues list w/prioritization based on the issue's level of importance
4

Program Technical Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a program technical manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for program technical manager
  • Extensive experience in defining products and programs, effectively communicate strategic initiatives to business leaders, and are able to work with business, engineering, and operations teams
  • Partner with Engineering, Product Management, Operations, Support, and other key stakeholders to define and deliver complex programs
  • Provide technical leadership and contributions to cut S3's time to build new regions by 90% this year
  • Determine and drive development best practices across all of S3
  • Identify, track and resolve technical issues impacting multiple simultaneous region builds in different phases
  • Work closely with System Engineers to deliver results, frugally and effectively
  • Work closely with other AWS teams tracking dependencies and deliverables, and launching and coordinating new initiatives to improve our scalability and utilization
  • Assist in planning and monitoring future region build work
  • Capture and communicate on project requirements, review user and technical requirements for completeness and clarity
  • Identify tasks, determine dependencies, identify and assign specific resources, communicate expectations to team members, obtain task effort and duration estimates from team members
Qualifications for program technical manager
  • Ability to bring different groups of people together to collaborate in a community setting
  • Work closely with engineering and business leadership
  • Experience in of the following areas
  • Strong software development background with experience in software development cycle, agile methodologies, and in managing and successfully running technical programs
  • Demonstrated ability to self-motivate and follow-through on programs
  • Knowledge or work experience in finance and accounting related technical projects
5

Program Technical Manager Job Description

Job Description Example
Our growing company is looking for a program technical manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program technical manager
  • Create business cases to enable effective policy decisions and resource allocation in a fast-paced, dynamic environment
  • Operate and thrive with partial information and ambiguity and create structure for the teams and projects you lead
  • Anticipate bottlenecks, provide escalation management, analyze and make trade-offs, and balance the business needs versus technical constraints
  • Define and build metrics to track performance and identify areas of improvement for your programs in coordination with partner teams
  • Data driven and have extensive experience in software engineering process, and are passionate about finding root causes and trends independently
  • Drives innovations in all related areas up to and including optimization of hardware/embedded software schedules to drive down TTM
  • Comfortable in analyzing large data sets quickly to identify complex patterns and relationships resulting in operational solutions to real business problems in the area of capacity and fleet management
  • Can thrive in a start-up environment as a change agent to create new applications, tools, processes, and reports as needed
  • Effective and efficient management of cross-functional programs that may have multiple sub-projects
  • 5+ years of experience leading cross functional programs with aggressive schedules
Qualifications for program technical manager
  • Basic understanding of the network technology
  • Experience in interacting and presenting material with senior management
  • Six Sigma or Continuous Improvement discipline experience
  • Prior experience as a software developer, SunLit experience preferred
  • Able to apply critical thinking techniques to analyze problems, develop solutions, build resource forecasts or manage risk
  • Ability to use either Waterfall or Agile methods to manage projects which may comprise both software and hardware

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