Program Manager Job Description

Program Manager Job Description

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Program manager provides a managerial framework that will employ industry and company standards, common business processes and procedures.

Program Manager Duties & Responsibilities

To write an effective program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Monitoring and adjusts processes and their impact on the participant learning experience satisfaction through review of delivery reporting on a quarterly basis
Conceptualizing, sourcing product/vendors, and working with vendors to create product/programs
Reviewing quotes and setting retails for the program
In partnership with the business, determines best solutions to achieve objectives
Identifies resources and skills required to complete project delivery successfully
Manages program / project scope/requirements changes, multiple and competing demands and priorities determining and conveying impact on budget, time and risk using appropriate fact-based metrics/assumptions
Identifies and manages program / project costs and budgets within tight controls
Promotes innovative or improved mentod to get the work done and implements best practices
Manages program / project closure initiatives
Create and manage planning calendar that provides prioritization guidance in driving strategic initiatives of Intermediary (Retail, RIA, PWM and DCIO) channel

Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Program Manager

List any licenses or certifications required by the position: PMP, PMI, CPR, AED, ITIL, CCM, PMSS/PMBOK, II, IAM, CISSP

Education for Program Manager

Typically a job would require a certain level of education.

Employers hiring for the program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Education, Business, Computer Science, Management, MBA, Technical, Project Management, Communication, Graduate

Skills for Program Manager

Desired skills for program manager include:

Excel
SQL
Word
PowerPoint
Industry practice and business principles
Processes
Operations
Testing
Build processes
Procedures

Desired experience for program manager includes:

Centralized point of contact for planning meetings and offsites including agenda development, coordinating materials/pre-reads, and ensuring pre-meeting and post-meeting tasks are integrated into planning calendar
Prepare program status reviews and other formal reviews to be presented to the Government PM
Direct experience in managing multi-task contracts and subcontracts of various types and complexity, experience in leading a multi-vendor environment is required
At least 15 years of technical infrastructure project management experience 5 of which should be in a Senior Project Management role
Experience in customer-facing positions as a professional services consultant or Project Manager, preferably with a Technology or “Big 5” consulting organization
PMP or PRINCE2 certification strongly recommended

Program Manager Examples

1

Program Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for program manager
  • Support the Income Department, as needed, in the implementation of additional programs and services
  • Partner with Global Learning Solutions Team, Learning Solutions Manager, and other HR internal partners to design, develop, and deliver regional and global Capital Markets learning initiatives
  • Implementation phase for projects within an assigned portfolio, regardless of delivery platform and managing all program deliveries to ensure overall program alignment
  • Unit based costing model utilization to create and validate estimates
  • Effective managing of pricing templates accuracy monitoring the actual “flow through” delivery costs and making necessary pricing adjustments to ensure full cost recovery
  • Anticipating and quantifying tactical, operational and strategic risks applying risk-based approach to forecasting
  • Effective managing of delivery scheduling and planning to maximize resource use and minimize costs providing senior management with timely updates on operational delivery issues
  • Managing delivery scope using appropriate fact-based metrics/assumptions from first delivery, through maintenance updates, and to the end of a program’s life-cycle
  • Oversight of the production of delivery specific documents and learning materials in collaboration with Print Production Advisor along and Design & Development
  • Facilitating the provision of evaluation based reports to stakeholders as required
Qualifications for program manager
  • Requires leadership abilities in managing problems to meet goals
  • Continuing with building, training and mentoring the offshore Brazil TLM development team
  • Work with Global IT and business sponsors to ensure all project status reporting is fed back into the global central repository
  • All aspects of project / program management all new recs and BAU changes / enhancements for the region
  • Timely and accurate production of all required Project Management documentation, including project plans, bi weekly project status reports, Project Steering Committee submissions, resource profiles, SOX documentation
  • Strong knowledge of the Direct to Consumer business, large-scale Ecommerce environments is required
2

Program Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for program manager
  • Implement all behavior plans, ISP objectives, ADLs, disciplines and recreational activities as designated by the Director of MR Services or the Assistant Program Director
  • Facilitate communications between Service Coordinators, Department of Mental Health, vocational sites, other Community Strategies staff, family members and other relevant parties
  • Evaluate staff performance annually and provide on-going supervision to all staff
  • Foster good relations with neighbors, local merchants and the community at large to promote a better living standard for individuals living with disabilities
  • Ensure that personal, medical and nursing care, behavior plans, teaching programs and other services are delivered by program staff in an appropriate and consistent manner
  • Perform other job-related projects and activities as requested or directed
  • Responsible to prepare and/or update various reports including but not limited to Schedules / Time Line’s, FMEA, BOM, Buy Off, Feasibility, Project Status, part tolerance/process evaluations
  • Responsible to provide technical advice and assistance for the completion of draw developments, FEA simulations, quotation studies, hard tool/soft tool checks
  • Planning and implementing schedules and monitors program from inception through delivery
  • Defining and reporting program roadmap, status, development issues and success metrics
Qualifications for program manager
  • Get-it-done mindset and a hands on approach to managing teams
  • BA/BS degree in business, communications, human resources, or related discipline
  • Over 6 years of recruiting, talent acquisition, or other related profession
  • Passion for diversity and recruiting diverse talent – proven experience and success in this space is a plus
  • Strong knowledge of the technology industry
  • Proven success in identifying, attracting, and hiring senior leaders
3

Program Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program manager
  • Communicates effectively with clients to identify needs, while assisting in developing their understanding of Nurun’s proposals, processes, and end solutions
  • Lead cross-departmental training as needed on new or changed processes, new software
  • Execute post-release support / transition processes to ensure that product launches are successful and that products are set up to achieve adoption goals
  • Provides onsite customer support from their team for vehicle level issues related to the assigned programs
  • Spend approximately 90% of time on the telephone engaging prospective students in discussion about their future
  • Mentor students from the application process through the first quarter of enrollment
  • Responsible for managing and updating computerized prospective student database, application paperwork, and follow-up documentation
  • Represent team in a professional manner to the customer and management while demonstrating ownership of the program and its deliverables
  • Work with sub project managers to establish project deliverables, timeline, responsibility, assignment and workload
  • Motivate and coordinate different project teams to fulfill commitments and hold team accountable
Qualifications for program manager
  • Past experience as a Technical Product Manager or an Engineering Lead/Manager
  • Experience partnering with executives and senior leaders for the identification of targeted talent
  • Proven professional experience in B2B client interaction and a clear understanding of national brand needs and relations
  • Excellent professional communication skills with a keen ability to focus on and engage people to discern the relevant details of a project are required
  • Ability to understand product branching and code merge paths
  • Experience with global team working environment
4

Program Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for program manager
  • Manage and understand friction points as it relates to tools and technologies being supported across the DTC/Connected Fitness business
  • Be fluent in software development methodology – agile/scrum/build-measure-learn
  • Guide lean/agile approaches to delivering products and services
  • Have working experience leading product core teams and interacting with scrum teams
  • Manage overall progress of the software development lifecycle, and monitor progress using project tracking applications, such as JIRA
  • Facilitate and lead meetings, accurately record the decisions and outcomes, assign and follow up on action items, ensure alignment with project leaders, and drive to closure
  • Proactively look out for the ‘big rocks’, holes and redundancy, and take corrective action
  • Be a goal driven project leader have a collaborative team-player attitude
  • Many decisions will be made collectively as a product line leadership team, and your role is to ensure that there is alignment at the leadership team level, and resulting decisions and actions are clearly communicated to the entire project team and extended stakeholder community
  • Ensure that transparent status is reported to senior management and key stakeholders
Qualifications for program manager
  • BS/BA degree Business or Information Technology
  • Ability to positively influence customer internal decision makers
  • Peer Reviews – coordinate QA/Quality Engineering peer reviews on DICE titles
  • Framework Management (Verification Integrated Framework (VIF), Live QA ) - Ensure adoption and track ROI and Data
  • Milestone Auditing – Implement process to review and validate project milestones
  • Drive program/project reviews, customer feedback and collaborate with designated teams on corrective action plans
5

Program Manager Job Description

Job Description Example
Our company is looking to fill the role of program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program manager
  • Coordinates proposal preparation, statements of work and specifications, estimation of product/service costs, negotiation and administration of contracts
  • May temporarily represent supervisor when required
  • Responsible for proposal, pricing, and Statement of Work (SOW) development
  • Create Program Integrated Management Plan containing events, accomplishments, and criteria
  • Serve as the prime point of contact for projects with customer, senior management, and functional management
  • Control project risk through team identification of risk, risk quantification, and develop risk mitigation strategies
  • Create staffing profiles, schedules and budgets in support of the project execution and profit goals
  • Support negotiations as required with the customer
  • Conduct regular program evaluation and review meetings to identify current and future problems and initiate actions for their resolution
  • Arrange and attend all customer meetings
Qualifications for program manager
  • Define central load balancing resource model and process - for new DICE central QA support team
  • Represent DICE QA interest in global QA evolution initiatives
  • Takes the lead on defining and delivering central PMO services
  • Responsive, results-oriented nature with high energy level and drive
  • Tenacity, willingness to succeed and total commitment to the project
  • The Program Manager shall have at least five (5) years of relevant experience

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