Program Manager, Product Job Description

Program Manager, Product Job Description

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Program manager, product provides feedback to Product Management and Development teams on the capabilities of network and operational systems and tools to support product requirements.

Program Manager, Product Duties & Responsibilities

To write an effective program manager, product job description, begin by listing detailed duties, responsibilities and expectations. We have included program manager, product job description templates that you can modify and use.

Sample responsibilities for this position include:

Serves as a liaison between technical and non-technical departments and communicate with other management, developers, product managers and technical support specialists on product issues
Own the trade-in program strategy, development, and execution from end-to-end
Be creative! Come up with unique campaign activities to drive Trade-in program usage
Find customer and channel pain points to create program innovations and improvements
Look at the program through a different lens and recommend ways to grow program KPIs
Develop business cases, objectives, test and measurement plans from idea through to completion
Create engaging presentations on ideas and cases to gain internal stakeholder and executive buy-in
Lead cross-functional teams with stakeholders including Channels, Marcom, Operations, Campaign Strategy, Product & Pricing, external partners, legal, and more
Identify and develop solutions to gaps in processes and operations that are driving poor customer and channel experiences
Have a real impact in taking the program to the next level

Program Manager, Product Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Program Manager, Product

List any licenses or certifications required by the position: PMP, PMI, CISSP, CISM, CCNA, MCSA, IBM, SDLC, CSM, CPM

Education for Program Manager, Product

Typically a job would require a certain level of education.

Employers hiring for the program manager, product job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Business, Computer Science, Technical, Management, MBA, Education, Project Management, Science, Business/Management

Skills for Program Manager, Product

Desired skills for program manager, product include:

CATV distribution
Data networks
Engineering operations and product lifecycle process
HFC Network
Operational processes and protocols
Tools and metrics
Agile development methodologies
Payment
Production Part Approval Process
Risk management systems and the industry

Desired experience for program manager, product includes:

Minimum of 5 years of product design experience (Appliance Design Preferred)
Basic understanding of engineering, manufacturing and assembly principles
A leader of people
Military service and Submarine experience is a plus
Ability to analyze and interpret concepts and data
Issuer & Merchant Business Development

Program Manager, Product Examples

1

Program Manager, Product Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of program manager, product. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for program manager, product
  • Comprehensive understanding of all internal and external surveys (ie JD Powers, IQS, APEAL)
  • Issue triage
  • Develop and maintain key relationships with internal stakeholders locally and around the world, particularly teams focused on third-party seller business growth and policy enforcement
  • Ensure that the team’s strategies are implemented globally, but also ensuring that problems in particular geographies are quickly identified and addressed
  • Develop region-specific policies and policy recommendations as needed to improve both reactive and proactive enforcement, maximize automation and efficiency in resolving issues and identify and achieve measureable goals
  • Make in-person visits to local teams
  • Support Public Relations with investigation and analysis on media escalations
  • Actively build and develop GDC program plans working in concert with stakeholders within the C+E integrated marketing team business owners in the field and segment teams
  • Work across the C+E integrated marketing team to create a field ready set of plans and execution tools and resources to land OneGDC
  • Lead special projects and initiatives as defined by the C+E Integrated Marketing LT and OneGDC Governance Council
Qualifications for program manager, product
  • Understanding how projects will affect customers so that detailed forecasting can be provided on the impact to CS volumes and metrics
  • Awareness of the way the Operations functions operate to ensure CS-driven initiatives can be driven through without friction
  • Project management of initiatives identified to improve the delivery experience
  • Flexibility to respond quickly to change and prioritize in the face of emerging issues
  • Ability to problem solve, sometimes with limited information
  • Experience using program/project management methodology to develop scope documents, project management plans, communication plans, project schedules, change management and risk and issue logs
2

Program Manager, Product Job Description

Job Description Example
Our company is hiring for a program manager, product. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for program manager, product
  • Participate in product release, update, and lifecycle processes
  • Align products across the SCV organization
  • Present work and project statuses to all levels, including engineering, support, partners, and executives regularly
  • Ability to manage multiple work assignments
  • Lead NPI teams in new model concept, design, development and introduction plans
  • Actively participate in all decisions for NPI concept, design, build & test, release and production
  • Supervise or manage a work unit of primarily management and/or salaried employees where planning, scheduling, monitoring and reviewing work of subordinates is required
  • Face complex issues that may differ from those typically faced within the industry or profession
  • Manage complex integration programs to ensure that critical path and milestone tasks are trending in accordance with program goals and timelines, analyzing variances to identify improvements in quality and efficiency
  • Partner with internal departments
Qualifications for program manager, product
  • Minimum 5 years experience working with product engineering and manufacturing
  • Thorough understanding of the Quality organization and processes, the GVDP
  • Multi-functional experiences / plant experience considered an asset
  • International Experience considered an asset
  • Comfortable in rapid development cycles with challenging goals
  • Engage with the Engineering and Product Management product team early in development to scope/influence project and create robust project plan and fulfillment strategy taking into account current capabilities and needed future capabilities
3

Program Manager, Product Job Description

Job Description Example
Our growing company is looking to fill the role of program manager, product. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for program manager, product
  • Keep your finger on the pulse of the competitive marketplace and overall industry reporting on the latest news, findings and trends to share with team
  • Support numerous Internal customers including Engineering, Marketing, Sales, and Sourcing
  • Responsible for creating and owning Scenario Models impacting Cost
  • Ensure report data integrity
  • Closely partners with the Commercial Sales and R&D organization to improve the understanding of technology characteristics and potential market applications
  • In-depth recognition and relates their work with impact to market & customer value proposition and business objectives
  • Participates, contributes and co-leads in commercialization processes
  • Leadership in assigned team
  • Leading in regional and global based cross-functional project teams
  • Collaborate with cross-functional (internal and external as needed) engineering teams and product teams in developing complex project schedules, milestones, and risk analyses
Qualifications for program manager, product
  • Holds a Bachelor’s degree and 6+ years of relevant experience in a computer science/engineering or security related field or 4+ years of relevant experience with a Master’s degree
  • Ability to cultivate productive relationships with external security researchers public and private response communities
  • 10 years of technical Product or Program management within a Cyber Security organization
  • A broad, enterprise-wide view of the wireless (or similar) business and understanding of strategy, processes and capabilities, enabling technologies, and governance
  • Exceptional communication skills and the ability to convey results in a summarily and persuasive manner to business owners
  • Assist in the analysis of daily managerial situations impacting the assigned product lines
4

Program Manager, Product Job Description

Job Description Example
Our company is looking for a program manager, product. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for program manager, product
  • Establish and implement a process for strategic product planning, business case development, costing and profitability analysis, product portfolio prioritization and success implementation
  • Lead in the development of business cases for new projects by assessing market needs, the competitive landscape, financial and non-financial benefits, and key operational considerations and risk factors
  • Develop team strategy and responsibilities and collaborates with both internal and external partners to ensure product and market requirements are met, projects are completed on time, and overall objectives are met
  • Successfully collaborate with internal stakeholders from various parts of the organization and drive successful outcomes cross-functionally
  • Serve as a liaison to coordinate strategic marketing decisions among various departments and share customer intelligence and meaningful industry insights
  • Make presentations on concepts and programs under consideration to leadership and key stakeholders
  • Leveraging strong project management industry expertise and collaboration skills, identify required activities to successfully deliver the program, ensuring appropriate task assignments are in place
  • Support development of priority security proactive and reactive messaging to ensure effective internal/external communication
  • Oversee our Social Media campaign and BBSIRT’s public social channels, including the BBSIRT webpage and Security conference sponsorship
  • As necessary, mentor and develop social media co-op students
Qualifications for program manager, product
  • Strong verbal, analytical, organizational, writing and presentation skills
  • BS in Engineering, Mathematics, Program Management, Accounting, or similar degree
  • Leading project teams with physical/tangible products strongly preferred
  • Oversee and coordinate the delivery and launch of new external-facing API and digital platform products
  • Manage inter-team and technology dependencies to mitigate project and product risks
  • Define, document, and evangelize API product management lifecycle and best practices
5

Program Manager, Product Job Description

Job Description Example
Our company is hiring for a program manager, product. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for program manager, product
  • Strong knowledge and experience with cybersecurity technology, methods, terminology and trends
  • Knowledge of customers and influencers in the security industry
  • Experience working with or knowledge of video, access control, and intrusion security products or similar products
  • Experience in applications engineering, field installation and/or product management in physical security
  • Capable of writing and delivering convincing presentations on products to sales, R&D, marketing and senior management
  • Strong financial and general business acumen
  • Bring new integration partners into the program and manage the relationship through the process
  • Work with the partner to understand their integration functionality and limitations and with security products engineering to provide integration application recommendations as needed to partners
  • Manage the integration development and launch through the waypoint stage gate process and provide status updates on progress to management and cross-functional team
  • Work with R&D and Marketing Communications to ensure all technical documents and marketing literature are accurate, updated on website, and disseminated for each integration
Qualifications for program manager, product
  • Exposure to,and/or experience of, a sales process from pipeline generation and sale qualification (can be in a supporting role)
  • Proactive, self-starter with a positive 'can do' attitude
  • Cloud / CRM experience
  • Manage post-deployment evaluation of the effectiveness of the rollout process and policies
  • Experience with commercial services, including Managed Services, Fiber Internet Access, and Ethernet products
  • The candidate needs strong initiative and a sense of project ownership and accountability

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