Partner Operations Job Description
Partner operations
provides technical consultation to Microsoft partners for end to end deploying, planning architectural guidance and best practices laid by Microsoft for Business Applications.
Partner Operations Duties & Responsibilities
To write an effective partner operations job description, begin by listing detailed duties, responsibilities and expectations. We have included partner operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Working with cross functional teams to define the offering in full – process, pricing, messaging, implementation, SLAs, support, training
Play integral role in strategic planning process
Conduct regularly scheduled in-person meetings / demonstrations with key stakeholders of the business for the purpose of reviewing progress identifying new project needs
Actively participate in the team's objectives to develop
Manage, evaluate and onboard prospectus business partners
Manage and process partner opportunity leads
Keep CRM system accurate and up-to-date
Act as the liaison between the channel team and other departments in the company
Building relationships with product management, field marketing and channel sales globally
Implement strategies to ensure an integrated channel approach that delivers on the business and strategy KPIs (key performance indicators)
Partner Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Partner Operations
List any licenses or certifications required by the position: PHR, SPHR, HR, LEAN, FAA, CRM, PMP, SFDC, DCI, ACV
Education for Partner Operations
Typically a job would require a certain level of education.
Employers hiring for the partner operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Finance, Education, MBA, Human Resources, Management, Economics, Engineering, Accounting, Technical
Skills for Partner Operations
Desired skills for partner operations include:
Excel
Metadata
Microsoft 365
Salesforce.com
SQL
Legal agreements and of international requirements
Microsoft Word
Python
Content delivery
Microsoft Office and Google G Suite applications
Desired experience for partner operations includes:
Organize and schedule assessment days and related activities in the surrounding townships and communities- cultivating relationships with colleges, schools, social and civic groups
3 years of experience of high volume quality recruitment gained in either a retail head-office, distribution, or agency environment preferably across a number of diverse specialisms
You will be expected to become a Subject Matter Expert across a number of business units, including developing and communicating in-depth knowledge of external market and industry trends
Manage the channel mix and work with the Partner Operations Manager to deliver on KPIs
Develop and drive a sales and performance culture across that drives results at the organization level and encourage teamwork
Maintaining and communicating current partner programs and discounts
Partner Operations Examples
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Partner Operations Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of partner operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for partner operations
- Collecting quarterly region sales forecasts and reporting actual cumulative deviations to forecast and budgeted revenue
- Maintaining constant knowledge of legal agreements and maintenance of international requirements
- Continuously improving systems and processes to optimize customer satisfaction and business requirements
- Develop hypotheses based on internal and external customer feedback through data analytics and financial analysis
- Lead select Partner Retail programs & projects to improve operational processes and customer experience in retailer's locations nationally
- Support execution improvement of Partner Retail Programs connected to high level KPI's and priorities
- Manage regional communication and operational processes and manage competitive pricing landscape
- Measure Regional efficiency to increase operational effectiveness and execution
- Collaborate with Regional Sales Managers to develop quarterly, monthly and weekly tactical business plans to exceed all key objectives within assigned regions
- Conduct and consolidate analysis of regional market information and make appropriate recommendations to ensure continuous improvement in sales results
Qualifications for partner operations
- High energy, enthusiasm and attention to detail
- Identify and document suggestions for improvements and enhancements to the system based on personal experience and user input
- Keep up to date with products as they are released and updated
- Education should include a Bachelor’s degree or equivalent in a suitable discipline for business
- Must have a minimum of 3-5 years’ work experience that would develop/demonstrate multi-tasking skills and interpersonal skills
- Technical product experience highly regarded
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Partner Operations Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of partner operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for partner operations
- Partner with managers to identify gaps and development needs of assigned work units
- Partner with manager to assess department effectiveness and related management organizational structure
- Oversees the HR Policy and Procedures development, training, and implementation
- Partners with Human Resources Leadership Team (HRLT), Policy Review Team and Office of General Counsel to ensure policies and procedures align with best practices and state/federal laws and regulations
- Supports department activities related to the preparation for Joint Commission accreditation
- Support/coach managers in the successful delivery of feedback and performance improvement and development programs
- Ensure HR leadership team is appropriately briefed and consulted on matters pertaining to their assigned work units
- Foster a positive organizational climate through support of open and effective communications among managers and staff
- Collaborate with leadership teams to facilitate change management initiatives
- Work with HRLT and Nursing leadership on union contract interpretations, practices and negotiation of contract
Qualifications for partner operations
- Excellent communications skills and professional judgment
- Strong sales or channel experience considered an advantage
- Demonstrated strong leadership capacity and influencing skills
- Reliable, methodical, meticulous, logical, disciplined
- Online media/internet expertise preferred or knowledge of the internet search or display advertising industry
- Ability to speak, read, and write English, French and Mandarin a significant advantage
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Partner Operations Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of partner operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for partner operations
- Coordinate and facilitate management and staff training sessions and initiatives
- Provide data analysis, metrics and tools (useful information) that demonstrates progress toward achieving key milestones within assigned work units
- Effectively communicate with partners on Commerce Cloud developments including product roadmaps, customer successes, strategic directions
- Act as the liaison between the partner operations team and other departments in the company
- Identify and document improvements and enhancements to processes based on personal experience and user input
- Take an active role in designing plans for achieving cluster performance and objectives on cross functional basis
- Act as the liaison between the partner operations team and other departments in the company by building relationships with global finance, product management, field marketing, channel sales, and others as needed
- Identify, standardize, and document improvements and enhancements to processes based on personal experience and user input
- Continuously improve systems and processes to optimize customer satisfaction and business requirements
- Represent Global Partner Operations and act as in region subject matter expert while incorporating global oversight into any change
Qualifications for partner operations
- Ability to understand broader business and financial issues and juggle multiple projects and/or tasks
- 5+ years recent and progressive HR experience with proven results
- Experience in forecasting and analyzing business trends and complete business budgeting procedures
- Must be a highly organized individual, able to work independently and capable of working in a rapid paced/rapid turnaround environment
- BA/BS degree required and a minimum of 10+ years of demonstrated success working in a Human Resources department at the Generalist level
- Experience with labor union’s strongly preferred
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Partner Operations Job Description
Job Description Example
Our company is looking for a partner operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for partner operations
- Identify concepts that pose business, legal, or other risk, determine possible courses of action, and make recommendations to the Partner Account Manager (PAM) and other Alliances sales leaders
- Build out, train and lead analysts to process/technical process improvement or enhancements brought forward by internal Alliances stakeholders, Partner Programs, Operations, Legal, GTM/PAM
- Collaborate with GCO BI to deliver reporting for accurate measurement of billable hours and site productivity optimal invoicing reporting
- Provide analysis to support channel sales initiatives
- Acts as a central point of information across the team
- Drives new business growth through greater advocacy and reference-ability
- Defines operational metrics for the team
- Maintenance of detailed documentation published to our distribution partners and internal sales teams
- Manage daily queue that you are responsible for (internal inquiries, purchase orders, invoices, disbursement ), adhering to SLA to ensure excellent partner experience
- Candidate Sourcing & Management - internal and external
Qualifications for partner operations
- Knowledge of academic and faculty protocols
- Experience working in a fast paced service driven organization
- Demonstrated ability to understand business issues and to manage organizational change in large volume environments
- Experience managing/developing professional level staff
- Ability to think creatively and strategically, but also capable of consistently and successfully delivering on tactical responsibilities
- Strong organizations skills and follow-through needed to manage multiple matters simultaneously in order to meet deadlines
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Partner Operations Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of partner operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for partner operations
- Market mapping/head-hunting competitors
- World-class candidate experience
- Leadership of digital sourcing activities for team member and volume roles
- Support Channel Sales Leadership in the creation of Quarterly Business Reviews (QBRs), including various operational dashboards and performance metrics
- Support the implementation of enabling technologies, including CRM, to the Partner sales organization
- Develops strong business partnerships with the leadership team within assigned client groups to deliver on business priorities
- Supports talent management practices in support of business strategy, including performance management, talent review and succession, and the development of high potential talent
- Proactively identifies engagement and retention issues and collaborates with HR and business leaders to define and execute retention and engagement strategies to continually develop and retain high performer and high potential talent
- Influences talent decisions including hiring, promotion and internal transfer to ensure we are hiring and developing the best talent
- Champions culture and drives initiatives to promote company culture
Qualifications for partner operations
- Strong experience in employee relations with excellent judgment, decision making and critical thinking, ability to handle confidential complex matters with sensitivity while providing expert guidance
- Experience in organizational assessment and design desirable
- Experience in management coaching and training
- Superior knowledge of theories, principals and best practices of HR management, and a strong knowledge of federal and state employment law
- Expert problem solving skills will be essential for this role
- Knowledge of business and management principles involved in strategic planning, and coordination of people and resources