Systems Operations Job Description

Systems Operations Job Description

4.5
195 votes for Systems Operations
Systems operations provides technical hardware and software support, maintenance and troubleshooting of data center systems and services, WAN/LAN network devices.

Systems Operations Duties & Responsibilities

To write an effective systems operations job description, begin by listing detailed duties, responsibilities and expectations. We have included systems operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Identify opportunities for improvement in key Commercial services and partner with accountable teams for implementation
Provide leadership and support for Enterprise provided IT Services
Act as Commercial Champion for IT Operations and related services
Act as central liaison for facilitation and coordination where appropriate
Ensure communications regarding enterprise processes are provided to Commercial development and support teams
Understand, follow and advocate ITIL processes with a focus on Contingency Planning, Incident Management, Problem Management, Change and Configuration Management, Capacity Planning and Service Management
Provide Service and Support relationship management with Commercial IT leadership team
Drive and coordinate high impact, complex and cross-functional incidents to resolution by following established processes and operating models
Insure high quality communication of written incident updates using team standards in a pre-determined time bound fashion to all levels of IT and business audience
Prepare and present incident and other service reports on a periodic basis (daily/weekly/monthly) based on pre-determined deadlines and events

Systems Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Systems Operations

List any licenses or certifications required by the position: SSL, ITIL, MS, SDLC, PMI, III, IAT, CASP, SCTE, PKI

Education for Systems Operations

Typically a job would require a certain level of education.

Employers hiring for the systems operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Computer Science, Education, Engineering, Information Systems, Technical, Business, Technology, Science, Computer, Mathematics

Skills for Systems Operations

Desired skills for systems operations include:

Open systems operating systems
Financial services industry and mainframe
FIS products and services
Clients objectives/business priorities and FIS role in achieving
TCP/IP
DNS
Firewall
Internetworking and various LAN/WAN technologies
LDAP
Router

Desired experience for systems operations includes:

Advanced Linux server administration
Advanced Windows Server administration
Citrix background is beneficial
Storage management, VI editor, Processes monitoring
Familiar with ITIL, knowledge of change, problem and incident management
Creating and maintaining documents such as detail reports, flowcharts, diagrams

Systems Operations Examples

1

Systems Operations Job Description

Job Description Example
Our growing company is looking for a systems operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for systems operations
  • Develop understanding of and engage in Service Readiness process and provide feedback to Commercial project teams on Conditions of Satisfaction deliverables
  • Insure adequate on-call rotation and staff backup plans
  • Manage budget forecasts and capital and operational expenditures
  • Manage a team of approximately 20-30 people, under 3-4 direct managers
  • Assist with the creation of (and updates to) SOPs to ensure that the SOPs in Playbook reflect all processes that are rolled out by other departments
  • Communicate SOPs as defined in the Company Standards Manual (Playbook) by preparing the weekly update article for the Communication email
  • Attend training courses offered to Operations to ensure that they follow the company standards set forth in the Playbook
  • Perform and/or assist with special management-related projects as required by upper level management
  • Complete other tasks or duties that may be assigned as required to facilitate the efficient communication, to the management of assets
  • Willing to accept direction from others
Qualifications for systems operations
  • Provides error free reports and regulatory documents
  • Able to perform administrative related tasks and Area Management tasks, moving back and forth between both throughout the day
  • Completes all company required training on a timely basis
  • Satisfactory attendance in accordance with company policy, and adherence to property standards regarding work hours and breaks
  • Works with leasing/maintenance call centers in order to ensure compliance to company standards in order to optimize performance
  • Operating software systems
2

Systems Operations Job Description

Job Description Example
Our company is looking for a systems operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for systems operations
  • Help design, build and maintain configuration management automation and deployment automation
  • Manage SMTP mail flow to service providers
  • Setup firewalls and routing for typical tiered web application hosting
  • Provide and maintain system documentation
  • Assist with the implementation of new products that will be supported by GCC Operations
  • Constantly seek improvement of all our data centres (GCC,SCC,OCC)
  • Monitor and maintain “GCC Operations Requests” mailbox
  • Provide the highest possible level of service to Clients in all lines of business that rely on the Command Centre for their processing and Telecommunications-Server environment needs and timely problem resolution with established Service Level Agreements (SLAs)
  • Support and adhere to the Incident Management Process for all events requiring resolution - In line with the Enterprise objectives of Incident Management
  • Utilizes all tools at their disposal SM9 / MOOGsoft/ Omnibus /Spectrum/ SCOM metrics in order to proactively manage changing client support needs
Qualifications for systems operations
  • Database knowledge (Oracle, Sql, UDB, DB2)
  • Ability to thrive in a fast paced and constantly evolving environment with a wide range of responsibilities
  • 5+ years of progressive post-university distribution management & supply chain operations experience
  • Knowledge of Red Hat Enterprise Linux OS, WebSphere, Glassfish, Tomcat, Zend Clustering, nginx, Apache httpd, Ansible / Puppet / Chef, and Docker
  • Prior experience working in an SOC environment
  • Advanced Microsoft Software skills, including Word and Excel required
3

Systems Operations Job Description

Job Description Example
Our growing company is hiring for a systems operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for systems operations
  • Maintain operational knowledge to support the domestic & international networks for Server, Branch and Network hardware and their applications
  • Assist with project plan management and provide direction in methodology employed
  • Support and own all hierarchy requirements for New Account and Store set ups and profiles along with all maintenance across various systems and databases (LMS/EDICOM/NuOrder)
  • Support selling/order taking portal and maintenance
  • Support Suggested Retail Pricing and maintenance
  • Support Product Master Data Process
  • Support distributors POS(Point of Sale) portal maintenance
  • Work with Corporate IT teams to resolve issues
  • Support in Systems related initiatives including, design, implementation, change management and testing
  • Highly analytical and detail orientated
Qualifications for systems operations
  • Hands-on Ubuntu or Debian server experience
  • At least 3 years experience in operational/financial planning skills in services business
  • Windows advanced servers administration
  • Collaborates with other members of formal and informal groups in the pursuit of common
  • 3+ years crafting operational reporting/dashboards from multiple sources
  • Previous experience in SQL development, TSQL, query optimization, reporting tools, and report development
4

Systems Operations Job Description

Job Description Example
Our company is hiring for a systems operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for systems operations
  • Understanding of Systems Development and General IT knowledge
  • 1 - 2 years of work experience in the area of IT or systems
  • Strong system skills with Excel
  • Relationship management with GAM’s individual investment business, to deliver nimble systems and operations services that are adaptable to meet growing business needs
  • Project delivery to ensure that systems and operational services meet business requirements, in support of new products and services for GAM’s clients, regulatory changes or compliance
  • Develop and deliver analytics platforms and capabilities that support GAM’s individual investment channels
  • Manage vendor and partner relationships to deliver results, ensure value for GAM, and mitigate risks
  • Build and retain a high performing team to be responsive to business needs, manage risks, and retain a deep knowledge of GAM’s products, processes and objectives
  • Managing operational, technology and related risks, to avoid an impact on GAM’s clients or business operations
  • Incorporate innovation into how we support GAM’s individual investor businesses
Qualifications for systems operations
  • Proven virtualization experience
  • ITIL, PM, BA and/or Lean certifications a plus
  • BS/BA in Finance, Accounting, or related discipline preferred
  • Must be a motivated individual with the ability to work well both independently and in teams
  • Experience with enterprise and endpoint level management and configuration tools such as SCCM, LANDesk, Tanium, Casper, Chef, Puppet
  • Familiar/proficient with virtualization technologies
5

Systems Operations Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of systems operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for systems operations
  • Follows escalation procedures when appropriate to resolve errors in a timely manner
  • Customize and continuously review, measure and improve the standard process
  • Participation in budgeting process and Sales and Operations planning so that corrective actions are taken to optimize the project execution capacity
  • Supervise performance management through timely project reviews with management and ensure that Project Managers are fulfilling contract and approves any deviations
  • Maintain strong and healthy relationship with internal and external stakeholders
  • Lead and coach the project execution team to achieve business objective resulting in improving cash flow, revenue and profitability
  • Manages the day-to-day operations of the systems team
  • Support and maintain SQL and web servers - Create new and maintain existing Access, Excel and web front-end databases - Writing SSIS, SSRS, SQL Query, VB/ VBA & ASP code - Maintaining DR plans and user security protocols
  • Follows new/improved work procedures where appropriate, tests and implements program and/or systems changes, responds to processing problems and exercises sound judgment to make client impacting processing adjustments
  • Recognizes and implements/automates process enhancements
Qualifications for systems operations
  • Experience in Microsoft Office tools (Access, Excel, Word, PowerPoint)
  • Graduate Degree or military experience –
  • At least 3 years experience with object-oriented programming and design
  • At least 3 years experience in developing applications
  • At least 3 years experience building, leading, mentoring and developing high performing software engineering projects and teams –
  • At least 2 years experience delivering DevOps solutions and technologies –

Related Job Descriptions

Resume Builder

Create a Resume in Minutes with Professional Resume Templates