Operation Supervisor Job Description

Operation Supervisor Job Description

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Operation supervisor provides direction to the plant on DOT and IATA regulations as it pertains to shipment of hazardous materials.

Operation Supervisor Duties & Responsibilities

To write an effective operation supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included operation supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Works with Retail Sales Manager to meet branch sales and business goals by ensuring tellers are identifying and communicating referral opportunities to sales associates
Regularly reviews branch performance gaps and opportunities, using observations, best practices and tips to improve and enhance team performance
Regularly assesses the delivery of service within the branch and takes action to improve the customer experience
Develops associates’ service and referral skills, by conducting regular observations and providing regular feedback
Conducts one-on-one performance reviews, ensuring performance action or development plans are in place, followed up and modified as needed
Routinely assists with the development and delivery of sales meetings
Models and maintains the standards of We’re on it and Customers First to ensure optimal customer service
Takes ownership of customer requests and resolves issues at first point of contact where an immediate solution exists
Maintains an awareness of products and services offered by the bank and it’s affiliates with a basics knowledge of retail ancillary services and deposit products
During customer interactions, identifies opportunities to uncover customer needs and match benefits of basic financial products and services

Operation Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operation Supervisor

List any licenses or certifications required by the position: ASE, ITIL, ICAR, AED, CPR, IATA, ITSM, IHEA, CISCO

Education for Operation Supervisor

Typically a job would require a certain level of education.

Employers hiring for the operation supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Military, Business, Engineering, Education, Management, Technical, Associates, Industrial Engineering, Business/Administration, Supply Chain Management

Skills for Operation Supervisor

Desired skills for operation supervisor include:

Applications
Crew call
FRA regulations
Hazardous materials
Labor agreements and corporate policies Thoroughbred Yard Enterprise System
Safety and operating rules
Train operations
Hazardous materials regulations and DOT rules and regulations
Less-than-Truckload industry
Methods and procedures

Desired experience for operation supervisor includes:

Acts as the primary referral point for more complex servicing issues and problem resolution
Is responsible for the ongoing execution of initiatives and procedures related to service delivery
Sells basic ancillary products during the customer interaction and supports the sales associates by selling deposit services, where appropriate
Uses self analysis techniques to assess opportunities to improve personal quantity and quality of customer contacts and openly asks for coaching support
Advance Written and Oral English
Supervises at least 2 full-time direct reports

Operation Supervisor Examples

1

Operation Supervisor Job Description

Job Description Example
Our innovative and growing company is hiring for an operation supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operation supervisor
  • Fully engaged with process on floor to actively lead and supervise teammates
  • Communicates daily through operational start up meetings, making sure all work instructions, daily workflow activities and safety practices are being followed
  • Initiates positive methods of driving teammate excellence through follow up, providing consistent and fair feedback on performance
  • Supervise the operations of the team to achieve prescribed objectives
  • Facilitating seamless hand offs and communicating key information to peers, teammates and management
  • Ability to work effectively in a multi-tasking required environment
  • Provide courteous and respectful customer service in high pressure situations to internal/external customers
  • Assist Operations Manager on special projects as required
  • Directing operational aspects of the facility
  • Oversight the step - a critical step or another step that required for the manufacturing process of drugs and drug packaging (material receipt, set up the machine, filling process, stripping, printing, labeling)
Qualifications for operation supervisor
  • Six Sigma background is a plus
  • You possess a Bachelor's Degree in Computer Engineering, Electrical Engineering or related discipline
  • You ideally have training in handling & rigging load
  • You are trained to check our own or others PPE & lifting tools/devices
  • Avoid or reduce the product complaint, product reject, product re-call, product re-pack, and
  • Participate on drug manufacturing process planning and packaging, and cooperate with the Buyer Planner department
2

Operation Supervisor Job Description

Job Description Example
Our growing company is looking for an operation supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operation supervisor
  • Ensuring merchandise is scheduled, received, unloaded, and checked for Receiving, replenished, selected and labeled for Order Selection, scanned loaded and shipped for Shipping, and moved and slotted for Equipment
  • Completing all responsibilities in accordance with company policies and procedures
  • To push and improve perfect store execution in region as RGSM co-pilot
  • To lead Efex data accuracy improvement in region
  • To verify TP compliance and enhance TP efficiency under sales TP principle and SIMT direction in region
  • To track and check the national promotion activities execution
  • To manage, engage and coach regional SEI team
  • To provide the professional market visit reports
  • Develop, implement and direct programs to promote a safety culture on site and to ensure the safety of all personnel, equipment and property is a priority
  • Conflict resolutions – responsible for resolving customer shipping and receiving issues
Qualifications for operation supervisor
  • Typically requires BS/BA and a minimum of 3 years experience in related field, including at least one year of supervisory/leadership experience
  • Analyze reports to ensure profitability of customer account
  • Communicate to the workforce on a daily basis including shift briefs
  • Manage the workforce within the Warehouse Operation to ensure an efficient operation is maintained
  • Supervise picking and staging of outbound shipments in accordance with the highest possible levels of quality and productivity
  • Supervise unloading, receiving and putaway processes in accordance with KN and customer procedures
3

Operation Supervisor Job Description

Job Description Example
Our innovative and growing company is hiring for an operation supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operation supervisor
  • Navigate around the local WMS (SAP) to ensure transactions and processes are completed in line with customer and KN requirements
  • Maintain a clean, neat and orderly work area and inline with internal KN standards
  • Work with on site customer representatives to ensure a smooth operation and to strengthen customer relation
  • Organize and promote effective communication between the Operations Supervisor (dispatchers) and the sales team all employees
  • Conducts routine inspections of each armory within assigned district (or as directed) to ensure adherence to current policies and procedures
  • Ensure reconciliation of credit cards, travel documents, invoices, as outlined in policies and procedures
  • Process, review and edit all FBGA Unit’s Readiness data and prepare briefing materials
  • Conducts quarterly and annual ISR - Infrastructure inspections of all facilities assigned to LRC/Team LRC /FBGA required by IMCOM and HQDA
  • Develop and organize the DSD department to ensure all functions are carried out appropriately
  • Supervise DSD Route Operations Staff to include setting goals and monitoring deliveries
Qualifications for operation supervisor
  • Must have three (3) years supervisory experience
  • SAP experience is preferred, typically in EWM
  • Establish priorities, multi-task and detail oriented
  • PC literate including Excel and Word
  • Start up experience is highly favorable
  • Experience with a High Tech customer and working environment is recommended
4

Operation Supervisor Job Description

Job Description Example
Our innovative and growing company is hiring for an operation supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for operation supervisor
  • Manage the schedules and service deliveries of Route Sales People
  • Complete all required reports
  • Drive the operation team of solid implementation, execution, and daily operation
  • Develop and manage operation team interpersonally
  • Build up good relationship & service with customer
  • Trouble shooting and emergency response
  • Attendance of both customer and service provider meeting
  • Assist to develop right service providers and partnership in China domestic transportation with regard to road, air, rail or water transportation
  • Organize and conduct regular KPI reviews for service providers on monthly basis, and evaluate the performance result together with vendor management team
  • Optimize performance & cost with analytical capability
Qualifications for operation supervisor
  • Posses a strong Continuous Improvement ethos and has successful CI project examples
  • Proven proficiency in a warehouse environment, with working knowledge of WMS technologies
  • SAP experience is highly recommended
  • Successful track record in leadership and supervising the work of subordinates
  • Ability to develop effective relationships and provide leadership
  • Establish priorities and capable of multi-tasking
5

Operation Supervisor Job Description

Job Description Example
Our growing company is looking for an operation supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operation supervisor
  • Prepare/plan for the order of inbound-outbound
  • Quality control of inbound-outbound such as accuracy and time control
  • Manage manpower to support all of the operation requirement
  • Prepare the report of operation as requirement
  • Well coordinate with the customer service team
  • Monitoring and summarize the dialy inbound-outbound order
  • Complete the assignment from site manager
  • Familiar with warehouse daily operation and standard operation process and system operation(CIEL FW)
  • To be responsible for general warehouse planning, including planning for warehouse function area allocation, product planning etc
  • Cost control for warehouse operation include Equipment Maintenance /Material Procurement costs/ Manpower costs
Qualifications for operation supervisor
  • Adherence to Human Resource policies and procedures
  • Associate’s Degree or higher in a technical discipline or equivalent experience
  • Ability to perform well under stressful situations
  • Willingness to apply for a secret clearance as soon as administratively feasible
  • Requires exposure to moderate noise levels, vibrations and bright lights
  • Bending, lifting, climbing, pushing, pulling, kneeling, sitting and standing for long periods of time

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