Manager, Services Job Description

Manager, Services Job Description

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Manager, services provides overall operational direction and management in regards to the network, Microsoft Active Directory, Microsoft Exchange, Mobile Technology, telephony, and server support services to the institution.

Manager, Services Duties & Responsibilities

To write an effective manager, services job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, services job description templates that you can modify and use.

Sample responsibilities for this position include:

Develops policies, procedures and performance standards to be applied in administering the service functions
Directly responsible for the performance and operational effectiveness of the Exchange and/or assigned departments, compliance with all operating procedures
Strategic Input– We’re busy planning the next generation of parking services with artificial intelligence
Implement Environmental policies and procedures
Ensure compliance with all Safety, Health and Environmental Regulations and procedures
Responsible for overall services business plan
Regular attendance is an essential function of the Services Manager position
Monitors procurement of merchandise for assigned service departments, both warehouse and non-warehouse controlled
Relationships– We work with top tier suppliers and aggregators
Data Analysis– You can’t manage what you can’t measure

Manager, Services Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Services

List any licenses or certifications required by the position: AED, CPR, ITIL, PMP, CA, SPHR, GPHR, PHR, CMA, CIA

Education for Manager, Services

Typically a job would require a certain level of education.

Employers hiring for the manager, services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Accounting, Finance, Education, Management, Engineering, Business, Technical, Computer Science, Graduate, Marketing

Skills for Manager, Services

Desired skills for manager, services include:

Technology product offerings and solutions
Cost
Resources necessary in deploying technology solutions
Timeline
Microsoft Office
Microsoft Office products
Products
Timely fashion
Procedures
Services

Desired experience for manager, services includes:

Customer Presentations– Communication with our customers is critically important
Enjoyable to work with
Must have excellent oral and written communication skills sufficient to effectively communicate with employees, upper-level management and DoS customers
Drive EHS (Environmental Health & Safety) reporting policies and guidelines for self and direct reports
Ensure timely completion of required training for all direct reports
Plan and organize multifunctional field assignments directing the work of other field service technicians as required, in a timely and efficient manner

Manager, Services Examples

1

Manager, Services Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of manager, services. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, services
  • Maintaining, improving, and adding to the applications and featureswithin the customer portal
  • Interfacing with other teams and acquisitions external vendors
  • Manage health and safety programmes including property health checks and health and safety audits
  • Manage/appoint sub-contractors as necessary
  • Coordinate all planned preventative maintenance regimes in liaison
  • Coordinate all reactive maintenance works as required
  • Ensure routine works such as cleaning, landscaping, pest control and window cleaning are completed satisfactorily by appointed contractors to maintain the appearance and upkeep of the location
  • Carry out occupier’s demise Inspections (reviewing standard of fire extinguishers, cooking equipment, fire alarms, sprinklers, state access/egress etc)
  • Update and maintain online health and safety systems
  • Issue permits to work to all sub-contractors
Qualifications for manager, services
  • Bachelor's Degree in Engineering from an accredited university or college OR High School Diploma / GED and a minimum of 5 years of related engineering / field experience in the SDI, Mobile and Ultrapure Water industry
  • Demonstrated 15 years of experience within a engineering and project management
  • Industry, market and client knowledge
  • Knowledge and experience in risk and quality management
  • Bachelor’s Degree in a related subject or equivalent combination of education and/or experience
  • 3-5 years of management experience working in a fast paced operations capacity with a strong emphasis on customer service
2

Manager, Services Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of manager, services. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, services
  • The Service Manager has a background in managing complex, multi-disciplined IT Managed Services within a dynamic and challenging program, with a proven track record in senior level stakeholder management within large organizations
  • As the department develops, to include other Back of House services
  • Complete knowledge of all hotel features and services including Food & Beverage outlets (menus, price range, promotions, and opening hours), CIEL spa (facilities, opening hours)
  • Develop and implement strategies to improve people management in conjunction with HR
  • Be aware of the business continuity plan
  • Support and encourage positive employee relations
  • Manage completion of all m and e work through the appointed sub contractor
  • Manage parking queries
  • Work with marketing to drive footfall and ultimately benefit brand partners
  • Attend regular review meetings
Qualifications for manager, services
  • Desire to wear several hats – we’re a small team and often have to play a diverse set of roles
  • Understanding of OHSA, and other employment regulations
  • Strong collaborator and ability to lead and mentor a team
  • Strong time management, organizational and follow-up skills with attention to detail
  • Attend quarterly brand partner meetings
  • Bachelor’s Degree is strongly preferred (mechanical / electrical engineering)
3

Manager, Services Job Description

Job Description Example
Our company is looking to fill the role of manager, services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, services
  • Microsoft technologies administration oversight including
  • Monitor team performance in alignment with contract SLAs
  • Communicate with customer in an efficient and effective manner on a daily basis per customer needs
  • Participate in community, as a part of local promotional efforts
  • Key responsibilities include coordinating activities across Technical delivery teams, R&D organizations and Business representatives, to deliver a world-class service to our customers
  • Ensure efficient, timely (within 3 rings) and knowledgeable responses to main incoming Switchboard calls, all in-house guest enquiries and requests in relation to general assistance and in-house restaurant & bar reservations
  • Create Standards of Operations manual for all team members
  • Supervise SLS Service employees to ensure prompt and complete resolution of guest calls and requests
  • Respond to all issues/feedback raised in internal and external reports, including mystery guest programme and Review Pro guest surveys, and liaise with Front Office Manager & Director of Rooms as appropriate
  • Maintain and effectively utilize guest profiles through Opera
Qualifications for manager, services
  • Passion for driving change within a business
  • Attention to detail like no other
  • Knowledge of metrology or calibration activities
  • Ensure world-class, safe water management, availability, quality and infrastructure reliability
  • Leverage efficiencies from an overall end-to-end view of the water assets, whilst ensuring agreed reliability, availability, quality, volume and service levels are maintained
  • Experience of process ownership and design
4

Manager, Services Job Description

Job Description Example
Our innovative and growing company is hiring for a manager, services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, services
  • 4+ years of formal experience working in a IT Analyst/Help desk technician role or related position
  • Advanced knowledge and understanding of information technology hardware and software
  • Windows (versions 7 and 10)
  • Working knowledge of technology management technologies including but not limited to computer management, application delivery and mobile device management focus on cybersecurity
  • Ability to deliver within defined service targets in situations with tight turnarounds and deadlines
  • Understands IT concepts – ITIL, IT general controls, change management, ITSM
Qualifications for manager, services
  • Must have the ability to successfully interact with a matrixed team of technical, business and process SMEs
  • Strong ability to translate detailed technical analysis into high-level reporting for senior leaders
  • Ability to influence and manage change with strong collaboration skills
  • Strategic thinker who is able to combine technical skills with overall business strategy to develop innovative solutions
  • Self-motivated to initiate, originate action and be responsible for consequent decisions
  • Multitask.Lead delivery, development and implementation of technology solutions for clients
5

Manager, Services Job Description

Job Description Example
Our growing company is hiring for a manager, services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, services
  • Connecticut (except Quinnipiack Valley)
  • Georgia
  • Idaho
  • Kansas
  • Michigan
  • Missouri
Qualifications for manager, services
  • Degree qualified in a relevant field of study (Engineering or Construction Management related)
  • Strong communication and leadership skills will be essential as you’ll be managing multiple internal and external stakeholder groups
  • Tennessee
  • Vermont
  • Alabama
  • Arkansas

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