Account Services Manager Job Description

Account Services Manager Job Description

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Account services manager provides consumer, trend and market insights to key Marketing and Social Media stakeholders to support key campaigns and media planning maximizing ROI for marketing spend.

Account Services Manager Duties & Responsibilities

To write an effective account services manager job description, begin by listing detailed duties, responsibilities and expectations. We have included account services manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Analyze all the cost components of fulfilling Zebra services
Develop and Manage Global Direct Mail and Catalogs for all categories
Preparing/reviewing accounting journal entries related to standard accruals, management and incentive fees (calculated in accordance with fund documents), deferred compensation payables, derivative contract financing and broker financing
Actively participating in the development of the client service, policies and standards for the Group's clients
Resolving client and improving the overall customer relationship
Assisting with communicating to end clients via email or phone information about new product releases and/or changes to their account
Dealing with clients' queries ensuring that the clients' needs are being satisfied
Regular communication with clients and marking margin calls
Analysing statistics or other data to determine the level of customer service the Group is providing and recommending improvements
Ad hoc admin duties and small projects as instructed by the Global Head of Prime Services

Account Services Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Account Services Manager

List any licenses or certifications required by the position: AWS, ITIL, CAFM, GA, LEED, PMI, PHR, H-C, PMP, APICS

Education for Account Services Manager

Typically a job would require a certain level of education.

Employers hiring for the account services manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Education, Engineering, Business/Administration, Marketing, Criminal Justice, Science, Technical, Management, Sociology

Skills for Account Services Manager

Desired skills for account services manager include:

Media math
Direct marketing strategy
Practices and tools used to support direct marketing communications and campaigns
Complex Windstream Cloud & Connectivity products and services
Networking technologies
Private
Public and hybrid clouds and digital transformation models
Areas of consumer insights
Banking operations and human resources
Brand building

Desired experience for account services manager includes:

Well-rounded leader
Minimum 5 years prior experience in a client-facing and/or accounting related role
Must have experience with an ad server, including DoubleClick,24/7 Real Media, Triton or Atlas
Proven ability to work closely with customer and develop excellent working relationships
Previous experience as an account manager an advantage
Experience in the software industry within technical support

Account Services Manager Examples

1

Account Services Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of account services manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account services manager
  • Serve as digital account service brand lead for one-two key accounts, including RFP response, IO processing and campaign management
  • Orientation, gender identity, national origin, citizenship, disability or protected veteran status
  • Manage supply/demand matching process to ensure receipt flow supports customer demand
  • Work with all Karla Otto offices on seasonal brand and media strategies
  • Proactively outreach to key fashion/market /news editors and stylists in key regional long/short lead and online media outlets to secure fashion media coverage, features, and news items
  • Manage seasonal presentations, runway shows and editor market appointments, including re-cap reports
  • Able to lead, encourage, mentor, and develop junior staff members
  • Handle day to day PR activity and duties on accounts
  • Liaise with International offices to manage all editorial requests and special projects including key media materials
  • Monitor press coverage
Qualifications for account services manager
  • In-depth understanding of rapidly evolving digital landscape with proven ability to harness it in an effort to reach goals
  • On-site staffing for events
  • Oversee development, implementation, and execution of events/ marque sponsorships
  • 3-5 years of experience working on digital marketing campaigns, inclusive of Programmatic media
  • Must have strong influence and relationship management skills
  • Pitch and manage accounts and execute profile stories and editorial coverage
2

Account Services Manager Job Description

Job Description Example
Our innovative and growing company is looking for an account services manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for account services manager
  • Responsible for supporting the direct sales organization in all aspects of financial selling in their assigned territory
  • Responsible for the creation and management of innovative consumption or ‘on-demand’ solutions under the EMC solution set – OpenScale™
  • Responsible for development and delivery of presentations and proposals to customers and the regular participation in sales calls
  • Responsible for the ongoing development and financial sales training of the local sales organization
  • Responsible for all of the negotiating of the terms and financial structures of EMC leases
  • Responsible for the identification and structuring of transactions to drive the return of older EMC technologies and the replacement of non-EMC storage technologies
  • Ensure the development and implementation of strategic and technical high-impact solutions that align with Turner capabilities
  • Train, manage and support a regional team of Account Managers and Account Coordinators
  • Assist in the development of training and resource materials
  • Oversee and evaluates the adoption and efficiency of operational processes
Qualifications for account services manager
  • Ability to investigate, analyze & solve problems
  • Direct, hands-on experience with marketing automation software
  • Ability to quickly learn new technology platforms
  • Proven experience in managing internal teams to meet client objectives
  • Pharmacy Technician certification and/or relevant IDN experience preferred
  • Command of ABC products and services
3

Account Services Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of account services manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account services manager
  • Partner with a portfolio of merchants to grow their business and deliver on their specific needs
  • Use your consultative skills to understand the client campaign needs and educate them on how to maximise their campaign eg, technical innovation, process optimisation
  • Conduct quote follow up
  • Develop goals and measurements and monitor rental sales and office rental performance
  • Assist the Rental Services team and Trane Sales offices to validate market sizes and potential in assigned region
  • Frequent daytime travel with some overnight travel
  • Support new business sales of underwriting services in the U.S (Rx, AURA, DRS, TRL, DHR)
  • Assist in the implementation of underwriting services with new clients
  • Two years of sales experience in a credit reporting or related industry plus two years of progressive experience in banking, retail credit or consumer credit reporting industries
  • Some knowledge of the operation and capabilities of the computer systems is also required
Qualifications for account services manager
  • Candidates should have a minimum of two years of sales and/or client support experience, (solution sales approach) preferably in a high tech environment and/or Internet technology environment
  • The ideal candidate has the ability to communicate with senior level management, explain complex products and demonstrate Internet services over the phone
  • Some knowledge of Internet architecture, technology, and/or infrastructure
  • Experience with MS Office products and Salesforce.com a plus
  • Demonstrated experience to lead executive engagements to provide services and sell to the financial services industry
  • Knowledge of the financial services industry fiscal year, budgeting, and procurement cycle
4

Account Services Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for an account services manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for account services manager
  • Kickoff and oversee the creation of creative elements, ensuring the creative delivers on the campaign objective
  • Support month end billing efforts and investigate billing discrepancies
  • Work with analytics add insights to reports and deliver reporting to clients on a campaign basis
  • Approach work with a client-focused mindset
  • Responsible for the on-time launch of campaigns, overseeing timelines and
  • Ability to define process improvements, think critically to refine the workflow and recommend improvements to processes and systems
  • Special captainship projects outside of the day-to-day campaign management to drive key team initiatives forward
  • Develop and maintain relationships with the local office team and office leadership
  • Direct and support account service analyst team in executing goals for division
  • Client profitability
Qualifications for account services manager
  • Work on the weekends
  • Strong MS PowerPoint skills – must be able to demonstrate the creation of attractive and innovate presentation material
  • Knowledge in travel, GDS, hospitality and advertising online and/or GDS media a plus
  • Proactive, “can-do” attitude absolutely necessary in fast-paced, dynamic environment
  • A self-starter, able to work with minimum supervision and self-teach role and responsibilities
  • Excellent organizational skills, ability to manage multiple tasks and priorities simultaneously, and strong attention to detail
5

Account Services Manager Job Description

Job Description Example
Our growing company is hiring for an account services manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for account services manager
  • Work closely with Jurisdiction managers to establish and manage relationships with key stakeholders
  • Develop, implement and monitor objective performance criteria and measures of individual and RAS team members
  • Monitor the overall workload of the RAS team and distribute workload evenly amongst the group
  • Represent and advocate for the RAS group relative to customer needs at Resource Planning and Coordination construction meetings
  • Determine the need for change in policy, procedure, or technology that will allow the RAS to improve in delivering quality customer service in a cost-effective manner
  • Provide support to RAS team to ensure consistent interpretation of Tariff, and company policy and procedure
  • Provide strong communications, both internally and externally
  • Ensure that the workplace is a safe environment for employees
  • Manage staffing levels necessary to achieve the overall goals of the RAS
  • Manage planned and unplanned outage coordination and communication, and provide Customer leadership during major events
Qualifications for account services manager
  • Extremely strong, proactive project management skills
  • Digital ad sales organization
  • Experience working with digital advertising agencies implementing / coordinating / working on campaigns, pre and post-sales experience
  • Acts as a subject matter expert on the Services portfolio and engages with the sales organization to detect, qualify opportunities drive Services sales and and/or exceed the sales plan objectives
  • Don’t stand in the background - And don’t take no for an answer attitude…
  • Industrial business experience preferred

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